1116

Customer Communication Job Vacancies in Delhi NCR

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  • 5 - 11 yrs
  • 12.0 Lac/Yr
  • Gurgaon Sector 18
Direct Marketing Customer Relationship Marketing Corporate Sales Retail Sales Marketing Communication Sales Operations Management Skills Lead Generation Problem Solving Convincing Power
Sales manager meeded for banquet and catering company..The person is qualified and has experience in banquet sales
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  • 2 - 4 yrs
  • Gurgaon
Customer Relationship Corporate Sales Marketing Communication Lead Generation
Field sales Correlate client architect and dealer distributor Gurugram all sectors in customer relationship management.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Karawal Nagar Delhi
Retail Sales Counter Sales Selling Skills Customer Management Communication Skills Hard Working Sales
We are looking for a female staff for sales with experience of 1-3 years You should be proficient in sales and communication skills
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Delhi
Communication Outbound Calling Leadership Customer Handling Customer Relationship Customer Service
We are seeking a dedicated Customer Care Executive to join our team in Delhi. This role is perfect for fresh graduates looking to start their careers in customer service. You will play a vital role in assisting customers and ensuring their satisfaction.Key Responsibilities include:- Responding to Customer Inquiries: Address customer questions and concerns via phone, email, or in-person. Provide accurate information and solutions promptly.- Problem Resolution: Work closely with customers to understand their issues and provide effective solutions. Ensure timely follow-up and resolution of their concerns. - Maintaining Customer Records: Keep detailed records of customer interactions, transactions, and feedback. This will help improve future customer service.- Providing Product Information: Inform customers about products and services. Help them choose the best options for their needs, ensuring they have a positive experience.- Collaborating with Team Members: Work together with colleagues to effectively handle customer requests and share best practices. A team-oriented approach enhances overall service quality.Required skills and expectations include:- Excellent verbal and written communication skills, enabling you to convey information clearly and professionally.- A positive attitude and eagerness to assist customers, which can greatly impact customer satisfaction.- Basic computer skills and proficiency in using customer service software.- Strong problem-solving abilities and a detail-oriented approach to handling inquiries.- Willingness to learn and adapt in a fast-paced work environment. Join us to help create positive experiences for our customers!
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Female
  • Gurgaon
Customer Relationship Corporate Sales Marketing Communication Sales Operations Direct Sales Management Skills Problem Solving Time Management Channel Sales Marketing Leadership
We are seeking a motivated and dynamic Sales Manager to join our team in Gurgaon. This role offers a great opportunity for individuals passionate about driving sales and managing customer relationships.As a Sales Manager, you will lead sales initiatives, develop customer relationships, and achieve sales targets. Your main responsibilities include identifying potential clients by researching the market and maintaining strong connections with existing clients to ensure their satisfaction. You will prepare and present sales proposals to clients, showcasing our products or services to meet their needs.Additionally, you will monitor sales performance and analyze trends to suggest improvements. Leading a small sales team, you will motivate and guide team members to excel in their roles and reach collective goals. Regularly reporting on sales metrics and progress will also be a part of your responsibilities, ensuring management stays informed.To succeed in this role, you should possess excellent communication and interpersonal skills, allowing you to effectively engage with customers and team members. A proactive approach to problem-solving and a strong ability to build relationships are essential. Candidates should be self-driven, ambitious, and able to thrive in a fast-paced environment. Basic computer skills are necessary to manage reports and presentations. Ideally, you should have previous experience in sales, but freshers with the right attitude are also welcome to apply.
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  • 0 - 4 yrs
  • Greater Noida
Customer Relationship Channel Sales Strategic Communication Field Sales Retail Sales
Android Phone Two Wheeler and good communication Skills for Customer Handling manage market captured.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Karol Bagh Delhi
Customer Management Professional Communication Team Work
As a Collection Executive, your main responsibility will be to manage the collection of outstanding payments from clients and ensure a smooth payment process. You will work in a full-time position at our office in Karol Bagh.Key Responsibilities:- Contact Clients for Payment: Reach out to customers via phone, email, or in-person to remind them of overdue payments and negotiate payment arrangements. This involves maintaining professionalism and a positive attitude.- Manage Payment Records: Keep accurate records of all transactions and communications with clients regarding their payments. This helps to track progress and avoid confusion about accounts.- Resolve Payment Issues: Address any concerns or disputes related to payments directly with clients, working to find solutions that meet the needs of both parties.- Update Management on Collections: Provide regular reports on collection progress and account statuses to your supervisor, highlighting any challenges or successes.- Follow Collection Policies: Adhere to company policies and relevant laws regarding collections to ensure compliance and maintain a good reputation.Required Skills and Expectations:Candidates should have at least 1 to 2 years of experience in collections or a similar role. A minimum of a 10th-grade education is required. Strong communication skills are essential for interacting with clients clearly and effectively. You should be detail-oriented to keep accurate records and handle multiple accounts efficiently. A good problem-solving ability will help in resolving any issues that arise in the collection process. Additionally, you must be comfortable working in an office environment and adhere to work schedules.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • DLF Phase IV Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Management Customer Handling Customer Service Customer Care Call Center International BPO Cold Calling Customer Communication Revnue Generation
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.'Interested candidate can send me your cv on hr.tannu@weblink.in or contact on : 8920780938
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  • 2 - 8 yrs
  • 1.8 Lac/Yr
  • Tilak Nagar Delhi
Retail Sales Customer Management Sales Hard Working Communication Skills Selling Skills
We are looking for a dedicated and passionate Sales Girl to join our team in Tilak Nagar. This full-time position requires a proactive individual with good communication skills and a friendly disposition.Key Responsibilities:- Customer Engagement: Greet customers warmly and assist them in navigating the store to foster a welcoming shopping environment.- Product Knowledge: Understand and be able to explain the features and benefits of products to customers, ensuring they make informed choices.- Sales Transactions: Handle cash and card transactions accurately, ensuring a smooth checkout process for customers.- Inventory Management: Assist in maintaining inventory levels by restocking shelves and organizing products neatly.- Promotions and Sales: Inform customers about current promotions and suggest additional items that may interest them to boost sales.- Feedback Collection: Encourage customers to provide feedback on their shopping experience to help improve services.Required Skills and Expectations:Candidates must have a minimum of 2 years of experience in a retail sales role. A degree in B.A, B.B.A, B.Ed, B.Sc, or a professional diploma is preferred. Strong communication skills, a positive attitude, and the ability to work in a team are essential. We expect candidates to be detail-oriented, capable of multitasking, and willing to learn about our products to enhance customer service. Candidates should be adaptable and possess good problem-solving skills to handle customer queries efficiently.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Ghaziabad
Customer Handling Customer Relationship Management Email Communication MS Excel Quotation Preparation Payment Follow-up Justdial Inquiry Handling
We are looking for a Customer Relationship Executive based in Ghaziabad to join our team. This role is ideal for female candidates with 0 to 1 year of experience and requires a 12th-grade pass. As a Customer Relationship Executive, you will play a vital role in maintaining strong relationships with our customers and ensuring their satisfaction.Key Responsibilities:- Customer Support: Assist customers with inquiries and issues, providing prompt and effective solutions to enhance their experience.- Relationship Building: Develop and maintain positive relationships with customers through regular communication and personalized service.- Feedback Collection: Gather customer feedback and share insights with the team to help improve our products and services.- Record Keeping: Maintain accurate records of customer interactions and transactions to ensure a comprehensive understanding of customer needs.- Coordination with Teams: Collaborate with different departments to resolve customer issues and provide a seamless experience.Required Skills and Expectations:The ideal candidate should have strong communication skills to effectively interact with customers. Patience and a friendly attitude are essential for understanding and addressing customer concerns. Basic computer skills, including familiarity with MS Office, are required to manage records and communications efficiently. Attention to detail is vital for accurately documenting customer interactions and feedback. A genuine desire to assist customers and improve their experience is crucial for success in this role.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are looking for an Airport Terminal Services Agent in Delhi who will assist travelers at the airport. This role involves ensuring a smooth and pleasant experience for passengers from check-in to boarding.Key Responsibilities:1. Check-In Assistance: Help passengers with check-in procedures, including baggage handling and issuing boarding passes.2. Customer Service: Provide information to travelers about flight schedules, terminal facilities, and services, ensuring a friendly and helpful atmosphere.3. Baggage Support: Assist with baggage inquiries, support lost luggage claims, and ensure proper loading of baggage onto flights.4. Safety Compliance: Enforce safety policies and procedures, ensuring that all operations comply with airport regulations to maintain a secure environment.5. Problem Resolution: Address and resolve passenger complaints and issues quickly and efficiently, ensuring customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and coworkers. A friendly and approachable demeanor is essential for providing exceptional customer service. Strong problem-solving abilities are needed to manage passenger issues, and attention to detail is crucial for handling check-in and baggage processes accurately. The ideal candidate should be able to thrive in a fast-paced environment and work well under pressure while maintaining professionalism. A completed 12th-grade education is required, and experience in customer service or related fields, though not mandatory, is an advantage.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Good Communication Skills Presentable Customer Relationship Customer Care Customer Support Customer Service Customer Management Customer Handling
Job Title: Customer Care ExecutiveLocation: Gurgaon, HaryanaJob Type: Full-timeJob Description:We are looking for a skilled and motivated Customer Care Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring customer satisfaction.Key Responsibilities:- Handle inbound and outbound customer calls in a professional manner.- Address customer inquiries and resolve issues promptly and accurately.- Maintain records of customer interactions and transactions.- Escalate unresolved issues to the appropriate departments.- Follow up to ensure complete resolution of customer concerns.- Provide information about products, services, and promotions.- Achieve individual and team targets for customer satisfaction and service quality.- Maintain a positive, empathetic, and professional attitude toward customers at all times.Requirements:- Graduate in any discipline.- Proven customer support experience or experience as a client service representative preferred.- Excellent communication skills in English and Hindi.- Ability to multi-task, prioritize, and manage time effectively.- Strong problem-solving skills and attention to detail.- Proficient in MS Office and CRM systems.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Female
  • Laxmi Nagar Delhi
Office Work Front Office Computer Skills Telephone Handling Customer Communication
we need a female receptionist cum office secretary who can manage office works such as documents handling, connect with candidates and client offices, handle social media platforms of company
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  • 0 - 5 yrs
  • 27.5 Lac/Yr
  • Gurgaon
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication Airline Operations Hospitality Interpersonal Skills Passenger Handling Airport Ground Handling Ground Operation Customer Service Ground Manager Air Cargo Airport Ramp Grooming Basic Computer Skills Aircraft Maintenance Hard Working
We are seeking enthusiastic Airport Ticketing Staff to join our team in Gurgaon, India. This role is ideal for individuals who enjoy working in a fast-paced environment and are passionate about travel. Key Responsibilities: - Ticket Sales: Assist customers in purchasing tickets for domestic and international flights, ensuring they receive accurate information about flight schedules and fares. - Customer Service: Provide excellent service by answering customer inquiries, resolving issues, and guiding them through the ticketing process. - Check-In Support: Help passengers check in for their flights, providing them with boarding passes and informing them about baggage rules. - Record Management: Maintain accurate records of ticket sales and passenger data, ensuring that all information is documented correctly for reporting purposes. - Collaboration: Work closely with other team members and airport staff to ensure the service runs smoothly and efficiently, contributing to a positive travel experience for customers. Required Skills and Expectations: Candidates should possess strong communication skills and a friendly demeanor to assist customers effectively. Attention to detail is essential to ensure accurate ticket processing. Proficiency in basic computer skills is required to manage ticketing systems. Punctuality and a professional appearance are expected at all times. Both experienced candidates and freshers are welcome, making this an excellent opportunity for those looking to start their careers in the travel industry.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Chirag Delhi
Good Communication Skills Customer Management Team Building Marketing Communication Insurance Sales Cold Calling Convincing Power Tele Marketing
We are looking for a motivated and energetic Tele Sales Manager to join our team in Chirag, Delhi. The ideal candidate will have a passion for sales and excellent communication skills. This full-time position is perfect for someone who enjoys engaging with customers over the phone.Key Responsibilities:1. Lead Generation: You will be responsible for identifying potential customers and initiating contact to discuss our products and services. This includes researching and gathering information on leads to effectively connect with them.2. Sales Conversion: Your main goal will be to convert leads into sales by clearly presenting our offerings, answering questions, and addressing any concerns. You will need to develop persuasive pitch techniques to drive conversion rates.3. Customer Relationship Management: Building strong relationships with customers is vital. You will follow up with customers to ensure satisfaction and maintain ongoing communications for future sales opportunities.4. Reporting and Feedback: Regularly you will be expected to track your sales results and provide feedback on customer interactions to help improve processes and products.Required Skills and Expectations:We are looking for a female candidate with a minimum education of 12th pass. You should have excellent verbal communication skills and a friendly, approachable demeanor. A basic understanding of sales techniques is preferred, but we are open to candidates with 0 to 2 years of experience. You must be comfortable working in a fast-paced environment and be goal-oriented to achieve sales targets. Strong organizational skills will help you manage multiple tasks effectively.
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Freshers For Office Secretary - Delhi

Aakanksha Personnel Network

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Female
  • Peera Garhi Delhi
MS Word MS Excel Tally Emailing Presentable Mailing Customer Relationship Receptionist Activities Clerical Work Good Communication Office Work Basic Computers Office Services Extrovert Self Confidence Good Communication Skills Traveling Skill Bold Open and Broadminded
We are looking for a dedicated and organized female Office Secretary to join our team in Peera Garhi. This role requires attention to detail and good communication skills. The candidate should be comfortable working in an office environment and be able to handle various administrative tasks efficiently.Key Responsibilities:- Answer Phone Calls: Handle incoming calls in a professional manner, taking messages and directing calls to the appropriate person or department.- Manage Appointments: Organize and schedule appointments for team members, ensuring that agendas are prepared in advance.- Maintain Office Files: Keep physical and electronic files organized and updated to ensure easy access to important documents.- Assist with Correspondence: Support the team by drafting emails, letters, and memos as needed, ensuring clear communication both internally and externally.- Facilitate Office Supplies: Monitor and manage office supplies inventory, placing orders as necessary to ensure that the office runs smoothly.- Support Team Projects: Assist team members with various tasks and projects, providing administrative support to allow for better focus on their responsibilities.To be successful in this role, you should have good communication skills and be comfortable using computers and office software. Attention to detail is essential for organizing files and managing appointments effectively. A positive attitude and willingness to learn will help you succeed in a team environment. The ideal candidate should have completed their 12th grade and have some experience in an office setting, though this is not mandatory.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Gurgaon
Soft Skills Communication Skills Customer Care Executive
We are looking for a Customer Care Executive to join our team in Gurgaon. This role is suitable for candidates with 0 to 2 years of experience and is open to individuals who have completed at least their 10th grade education. As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction by providing excellent service.Key Responsibilities:- Respond to Customer Inquiries: You will handle questions and concerns from customers through various communication channels, ensuring clarity and understanding in your responses.- Provide Product Information: Your task will involve explaining our products and services to customers, helping them make informed decisions.- Resolve Complaints: You will listen to customer complaints, assess the situations, and offer effective solutions, maintaining a calm and professional demeanor.- Maintain Customer Records: You will enter and update customer information in our database, ensuring that all records are accurate and up to date.- Collaborate with Team Members: You will work closely with other team members to improve service quality and share feedback on customer interactions.Required Skills and Expectations:Strong communication skills are essential for this role, as you will be interacting with customers daily. You should be patient and have a positive attitude, as well as the ability to handle stressful situations calmly. Good problem-solving skills are important, along with a willingness to learn and adapt. Basic computer skills are necessary for maintaining records and using communication tools. Additionally, being a team player and participating actively in training sessions will be valuable for your success in this role.
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  • Fresher
  • 2.0 Lac/Yr
  • Noida
Communication English Speaker Customer Management Problem Solving CRM Sales Lead Follow-ups Customer Communication
We are looking for a Tele Caller to join our team in Noida. This is a full-time position specifically for female candidates, and you will work from our office. Key Responsibilities:- Make Outbound Calls: Reach out to potential clients or customers to offer products or services, ensuring effective communication and a friendly approach.- Follow-Up Calls: After initial contact, follow up with leads to provide additional information and encourage interest in our offerings.- Maintain Records: Keep accurate records of conversations and customer interactions in our database to track engagement and follow-ups.- Address Customer Queries: Answer any questions from clients promptly and professionally to help them understand our products or services.- Achieve Targets: Work towards meeting daily and monthly calling targets to contribute to overall team success.Required Skills and Expectations:- Good Communication Skills: You should be able to speak clearly and confidently to convey information effectively.- Positive Attitude: A friendly and enthusiastic demeanor is vital to create a good impression on clients during calls.- Basic Computer Skills: Familiarity with basic computer tasks will help you maintain records and navigate customer management systems.- Adaptability: Be ready to learn and adjust your approach based on feedback and client responses.- Team Player: Ability to work well with colleagues and contribute to a supportive team environment. If you have a passion for communication and are eager to start your career, we encourage you to apply!
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  • 0 - 4 yrs
  • 4.3 Lac/Yr
  • Noida Sector 8
Follow-up Prospecting Product Knowledge Customer Outreach Team Collaboration Lead Generation Cold Calling Pipeline Management Communication Skills
We're Hiring! Sales Development Representative - Alibaba (Noida)Join a Global Leader in B2B E-commerce! We're looking for ambitious, driven Sales Development Representatives to join our dynamic team at Alibaba.com - a leading global B2B trade platform connecting 40M+ buyers with sellers worldwide. The OpportunityAre you passionate about sales, have exceptional communication skills, and ready to work with US-based clients? This could be your next career move!
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Badarpur Delhi
Customer Relationship Community Development Communication System Time Management
We are looking for a dedicated Back Office Manager in Badarpur, Delhi, to help ensure our operations run smoothly. This is an excellent opportunity for individuals with 0-1 year of experience who want to grow their skills in an office environment.Key Responsibilities:1. Data Management: Organize and maintain important records and files, ensuring all information is accurate and up-to-date.2. Support Teams: Assist other departments by providing necessary information and resources, facilitating effective communication among team members.3. Office Administration: Handle basic administrative tasks such as scheduling meetings, managing supplies, and ensuring the office environment is organized.4. Customer Interaction: Respond to inquiries and provide support to clients or customers, ensuring a positive experience and addressing any issues that arise.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and possess strong communication and interpersonal skills. Attention to detail is crucial, as the role involves managing various documents and data. Basic computer skills, including familiarity with software like Microsoft Office, will be beneficial. A proactive attitude, willingness to learn, and the ability to work collaboratively in a team are essential for success in this role. We are looking for someone who can commit to a full-time position and work from our office regularly.
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  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Female
  • Peera Garhi Delhi
MS Word MS Excel Tally Emailing Presentable Mailing Customer Relationship Receptionist Activities Clerical Work Good Communication Office Work Basic Computers Office Services Extrovert Self Confidence Good Communication Skills Traveling Skill
We are looking for an Office Secretary to join our team at our Peera Garhi location. This is a full-time position suitable for candidates with 0 to 3 years of experience. The role requires a female candidate who has completed their 12th grade.Key Responsibilities:- Answering Phone Calls: You will be responsible for taking calls, directing them to the appropriate person, and taking messages when necessary to ensure effective communication.- Managing Office Supplies: You will keep track of office supplies, restock when needed, and ensure that everything is organized and readily available for the team.- Scheduling Meetings: You will coordinate and organize appointments and meetings, ensuring that the correct materials are available and that everyone involved is informed of the details.- Filing and Document Management: You will organize and maintain files, both physical and digital, to ensure important documents are easily accessible and properly stored.- Supporting Staff Members: You will assist other staff members with various administrative tasks, promoting a collaborative work environment.Required Skills and Expectations:- Strong communication skills are essential for interacting with team members and clients professionally and courteously.- Basic computer skills, including familiarity with word processing and spreadsheet software, are necessary to perform daily tasks efficiently.- Organizational skills are important to manage tasks and keep the office environment running smoothly.- A positive attitude and willingness to learn are highly valued traits in our workspace, as is the ability to work well in a team. Candidates who meet these criteria are encouraged to apply.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Netaji Subhash Place Delhi
Creative Lead Strategic Communication Followups Problem Solving Customer Relationship
Responsible for managing client relationships, handling inquiries, maintaining CRM records, and following up with prospective and existing clients. The role includes counselling clients on immigration services, coordinating with consultants, tracking applications, ensuring timely communication, generating leads, achieving conversion targets, and providing excellent customer service throughout the immigration process.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Gurgaon
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
Join our team as an Airport Terminal Services Agent in Gurgaon, India. This role is perfect for those ready to start their career in the aviation industry. You will assist passengers with their travel needs, ensuring a pleasant airport experience.Key Responsibilities:1. Check-In Assistance: Help passengers with check-in procedures and ensure their baggage is properly tagged and processed, ensuring a smooth start to their journey.2. Customer Support: Answer passenger inquiries regarding flight information, boarding gates, and other travel-related questions, providing excellent customer service.3. Passenger Handling: Ensure passengers are directed to the correct gates and assist with any special needs, including unaccompanied minors and disabled passengers, ensuring safety and comfort.4. Luggage Management: Monitor baggage handling services, reporting any issues or discrepancies to ensure timely transfer and delivery of luggage.5. Emergency Response: Be prepared to assist in emergency situations, following safety protocols to ensure the well-being of passengers.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess strong communication skills in English and Hindi. A friendly and approachable demeanor is essential, along with the ability to work well under pressure. Good organizational skills and attention to detail are crucial for ensuring passenger needs are met efficiently. As this is a full-time position, candidates should be flexible to work in shifts and handle a fast-paced environment effectively.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
We are looking for a Ground Hostess to join our team in Gurgaon, India. This is a full-time position suitable for candidates with 0 to 2 years of experience and a minimum educational requirement of completing the 12th grade. As a Ground Hostess, you will be the first point of contact for passengers at the airport or venue. Your role involves assisting travelers with check-in, providing information about flights, and ensuring a smooth boarding process. You will play a vital role in enhancing the overall customer experience.Key Responsibilities include:1. Check-in Assistance: Greeting passengers, checking their tickets, and assisting them with the check-in process to ensure timely boarding.2. Information Provider: Offering accurate and helpful information regarding flights, gate changes, and airport services to passengers.3. Customer Support: Addressing passenger queries or concerns and providing solutions to ensure a pleasant travel experience.4. Coordination: Working closely with other staff members to maintain operational efficiency and assist during peak travel times.Required Skills and Expectations:Successful candidates should have excellent communication skills and a friendly demeanor. Being customer-oriented and able to work well under pressure is crucial. Basic computer skills are required to manage check-in systems. A positive attitude and the ability to work as part of a team are essential for creating a welcoming environment for all travelers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
As a Ground Hostess in Delhi, you will be the welcoming face of our airline, ensuring passengers have a pleasant experience from their arrival at the airport until boarding their flight. This is an exciting opportunity for those looking to start their career in the aviation industry.Key Responsibilities:1. Passenger Assistance: You will greet passengers, provide information about flights, check-in procedures, and direct them to the appropriate gates. Your friendly demeanor will help create a positive atmosphere.2. Check-in Support: You will assist passengers with the check-in process, ensuring they receive their boarding passes and baggage tags, making their experience smooth and hassle-free.3. Handling Queries: You will address any questions or concerns that passengers may have regarding their travel plans, such as flight schedules and baggage policies, offering effective solutions.4. Crowd Management: You will help manage passenger flow at the airport, ensuring that lines remain organized and that all passengers are attended to in a timely manner.Required Skills and Expectations:You should possess excellent communication skills to interact comfortably with passengers. A friendly and patient attitude is crucial as you will work in a fast-paced environment. Attention to detail is important, especially when handling passenger information and ensuring safety regulations are followed. A minimum of a 12th-grade education is needed, along with a willingness to work in a team and adapt to varying schedules. Previous experience is not required, making this an ideal entry-level position for those eager to start in the aviation field.
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  • 0 - 5 yrs
  • 27.5 Lac/Yr
  • Faridabad
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication Airline Operations Hospitality Interpersonal Skills Passenger Handling Airport Ground Handling Ground Operation Customer Service Ground Manager Air Cargo Airport Ramp Grooming Basic Computer Skills Aircraft Maintenance Hard Working
We are looking for dedicated Airport Ticketing Staff in Faridabad, India. This entry-level position is ideal for individuals looking to start their career in the aviation industry, with no prior experience required. The role involves assisting passengers with ticketing and ensuring a smooth travel experience.Key Responsibilities:- Ticket Booking and Issuance: Assist passengers in booking flight tickets, making sure all information is accurate and providing them with their tickets promptly.- Customer Service: Answer passenger inquiries regarding flights, schedules, and prices, ensuring a pleasant experience for all customers.- Check-In Assistance: Help passengers check in for their flights, ensuring they have all necessary documents and guiding them through the check-in process.- Problem Resolution: Handle any issues or complaints that passengers may have, providing solutions and maintaining a calm and professional demeanor.- Collaboration with Airlines: Communicate with airline representatives to stay updated on flight schedules and ensure the availability of seats.Required Skills and Expectations:Candidates should have excellent communication skills and a friendly attitude to provide top-notch customer service. Basic computer skills are essential since ticket booking systems will be used regularly. Attention to detail is crucial for processing tickets accurately. The ability to work in a fast-paced environment is important, as airport operations can be busy and time-sensitive. Candidates must be willing to work flexible hours, including weekends and holidays.
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