Array ( [0] => customer-communication [1] => delhi-ncr ) 1100+ Customer Communication Jobs in Delhi NCR,Customer Communication Job Vacancies in Delhi NCR
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Customer Communication Job Vacancies in Delhi NCR

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  • 4 yrs
  • 6.0 Lac/Yr
  • Okhla Delhi
Customer Relationship Corporate Sales Marketing Communication Retail Sales Channel Sales Direct Sales Technical Sales Field Marketing Strategic Communication Agency Sales Field Sales Negotiation Skills Lead Generation Management Skills Selling Skills
Key Responsibilities: - **Sales Outreach:** Actively engage with potential clients in the designated territory, presenting our products and services to meet their needs. - **Client Meetings:** Schedule and conduct meetings with clients to understand their requirements and offer tailored solutions. - **Market Research:** Analyze market trends and competitor activities to identify new sales opportunities and stay ahead in the industry. - **Reporting:** Maintain accurate records of sales activities, client interactions, and progress towards targets, providing regular updates to management.Required Skills and Expectations: The successful candidate must have excellent communication and interpersonal skills to establish and nurture client relationships. A strong understanding of sales techniques and the ability to work independently under pressure are essential. Candidates should also possess good problem-solving skills to address client concerns effectively. Familiarity with CRM software and proficiency in Microsoft Office will be advantageous. We expect the candidate to demonstrate a professional demeanor and a persistent attitude in pursuing sales goals, as well as to maintain a strong focus on customer satisfaction.
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Telecaller Executive (Female)

Prolegion Private Limited

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Vasant Kunj Delhi
Outbound Calling Inbound Calling Voice Process Lead Generation Communication Negotiation Skills Cold Calling Customer Handling Client Management Product Promotion Convincing Power
Job Title: Tele Caller ExecutiveLocation: Delhi / NCR (Preferred)Experience Required: 0-2 YearsJob Summary :We are looking for an enthusiastic Customer Care Executive to connect with potential and existing dealers, explain products/services, and generate leads or sales while maintaining strong customer relationships.
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Microsoft Office Interpersonal Skills Receptionist Activities Customer Service Front Desk Written Communication Convincing Power Telephone Handling
ob SummaryWe are looking for a smart, enthusiastic, and customer-focused Front Office Executive cum Telecaller to join our real estate team. The candidate will be responsible for handling front desk operations, attending customer inquiries, managing incoming and outgoing calls, and coordinating with the sales team to generate and follow up on leads.Key ResponsibilitiesWelcome and assist visitors and clients at the office.Manage incoming calls and direct them to the appropriate departments.Make outbound calls to prospective customers and follow up on inquiries.Generate and qualify leads from marketing campaigns and databases.Schedule site visits and appointments for the sales team.Maintain customer records and update CRM/Excel databases.Handle customer queries and provide information about projects and properties.Coordinate with sales executives regarding lead status and customer feedback.Maintain reception area and ensure smooth front office operations.Prepare daily call reports and visitor records.
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  • Fresher
  • Delhi
Boarding Pass Associate Good Communication Customer Care
Join our team as a Boarding Pass Executive in Delhi, where you will play a crucial role in enhancing the travel experience for our passengers. This position is ideal for freshers, providing an excellent opportunity to start your career in the aviation industry.Key responsibilities include:1. **Issuing Boarding Passes**: You will be responsible for printing and handing out boarding passes to passengers before their flights. Ensuring accuracy and efficiency is essential in this role.2. **Assisting Passengers**: Interacting with travelers to answer questions and provide information about their flight details, gate numbers, and boarding procedures, creating a pleasant experience.3. **Managing Check-in Procedures**: You will help facilitate the check-in process by verifying passenger identification and travel documents, ensuring all requirements are met for a smooth boarding experience.4. **Coordinating with Airline Staff**: Communicating effectively with other team members and airline personnel to resolve any issues related to boarding passes and check-in processes.To succeed in this role, you should have a positive attitude and strong communication skills. You need to be detail-oriented and able to handle high-pressure situations while maintaining excellent customer service. Being a team player is vital, as you will work closely with colleagues in a fast-paced environment. A completed education up to 12th grade is required, and previous experience is not necessary as training will be provided.
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  • Fresher
  • Gurgaon
Good Communication Customer Care Problem Solving
Customer Service for Voice or Chat Process . There Will Be Rotational Shits and Only Five Days Working Along with Both Side Cabs and other perks as well . good working environment for females as well .
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Looking For Customer Support Executive

Indexia Finserve Pvt. Ltd.

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Naraina Delhi
Closing Deals Problem-solving Presentation Skills Sales Followups Financial Products Customer Handling Customer Support Telephone Handling Customer Service Customer Care Customer Relationship Sales Techniques Sales Targets Product Knowledge Financial Analysis Communication Skills Inbound Calls Hindi BPO
Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Ramesh Nagar Delhi
Patient Care Customer Relationship Patient Care Coordinator Professional Communication
Job Description - Sales TelecallerAntara is looking for experienced and empathetic Telecallers with a background in Physiotherapy, Nursing, or Healthcare Services to join the L2 Sales Team.Role Overview:The role involves connecting with pre-qualified leads shared by the Call Center team, understanding the patient/customers medical and care requirements, recommending suitable healthcare services, and driving final conversions.Key Responsibilities: Connect with qualified leads and understand patient care requirements in detail. Assess customer needs related to physiotherapy, nursing care, elder care, or medical support services. Explain and align Antara services as per the customers medical and lifestyle needs. Handle objections, build trust, and guide customers towards service enrollment. Coordinate with internal teams for smooth onboarding and service closure. Maintain accurate lead updates and follow-up records in the CRM. Preferred Candidate Profile: Minimum 2 years of experience in Physiotherapy, Nursing, Healthcare Counseling, Medical Coordination, or similar healthcare background. Experience in Telecalling, Healthcare Sales, or Patient Coordination preferred. Strong communication, empathy, and objection-handling skills. Ability to build rapport with senior citizens and patient families. Basic understanding of healthcare and patient support services. Role Type: Sales Telecaller - L2 Healthcare Sales Inside Sales / Patient Coordination Role Work from Office preferred.Work location - ramesh nagarday shifts only6 days working with 1 rotational off
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  • 0 - 5 yrs
  • 9.5 Lac/Yr
  • Delhi
Customer Manager Airport Supervisor Passenger Support Airline Operations Airline Customer Service Airport Operation Aviation Problem Solving Staff Management Ground Operation Ground Manager Good Communication Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing
We are seeking an Airport Manager to oversee daily operations at our airport in Delhi. This role requires efficiency and strong leadership skills to ensure the smooth functioning of airport activities.Key Responsibilities:1. **Operational Management**: Coordinate all airport operations, ensuring compliance with safety regulations and efficient use of resources.2. **Staff Supervision**: Manage airport staff, providing guidance and support to maintain high performance and customer service standards.3. **Customer Service**: Address passenger concerns and inquiries, enhancing their airport experience and resolving issues promptly.4. **Emergency Response**: Develop and implement emergency procedures, ensuring the safety and well-being of passengers and staff during unexpected situations.5. **Collaborate with Authorities**: Work with government agencies, airlines, and other stakeholders to ensure seamless airport functionality and effective communication.Required Skills and Expectations:Candidates should possess strong communication and leadership abilities, with a knack for problem-solving. A solid understanding of airport operations and regulations is preferred but not mandatory. Effective team management and the capability to work under pressure are crucial. Candidates must be detail-oriented and show a commitment to excellence in customer service. Flexibility and adaptability are essential as the airport environment can be dynamic and fast-paced. The role is suitable for those with 0 to 5 years of experience, ideal for 12th pass individuals eager to jumpstart their careers in airport management.
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  • Fresher
  • Female
  • Delhi
Customer Support Voice Process Inbound Voice Process International Voice Process Domestic Voice Process BPO Good Communication Skills
We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.
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  • 1 - 5 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Sales Handling Customers Customer Relationship B2B Sales Sales Relationship Management Lead Generation Field Sales Communication Professionalism English Speaking Presentable
ResponsibilitiesIdentify, generate, and qualify new business leads through field visits, networking, cold calling, and digital outreach.Conduct in-person client meetings to present and explain company products/services, particularly within the healthcare domain.Build and maintain strong client relationships by understanding client needs, offering tailored solutions, and ensuring ongoing engagement.Develop a deep understanding of the client.
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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Relationship Retail Sales Marketing Communication Strategic Communication Direct Sales Field Sales Negotiation Skills
We are looking for a motivated Field Sales Executive to join our team in Gurgaon. In this role, you will be responsible for driving sales and building strong relationships with our clients. To succeed in this position, you should have a proactive attitude and excellent communication skills.**Key Responsibilities:**- **Client Acquisition:** Identify and approach potential clients to present our products and services, aiming to expand our customer base.- **Sales Presentations:** Conduct engaging product demonstrations and presentations to showcase the benefits and features to clients.- **Market Research:** Gather and analyze market trends and competitor information to identify new sales opportunities and improve strategies.- **Relationship Management:** Build and maintain strong relationships with existing clients, ensuring their satisfaction and loyalty to promote repeat business.- **Reporting:** Maintain accurate records of sales activities, leads, and customer interactions, providing regular reports on performance to management.**Required Skills and Expectations:**Candidates must have at least 2 to 5 years of experience in field sales, demonstrating a strong track record of meeting or exceeding sales targets. A minimum educational qualification of a 12th pass is required. Excellent verbal communication skills are essential for engaging with clients effectively. You should be comfortable working independently while also collaborating with team members when necessary. A good understanding of sales techniques and market dynamics is preferred. Additionally, strong time management and organizational skills are crucial to manage daily tasks effectively.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Delhi
Aircraft Maintenance Airline Operations Ground Staff Activities Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Operation Aviation Hospitality Ground Operation Ground Management Aviation Security Cabin Crew Activities Interpersonal Skills Airport Ground Handling Airport Cargo Airport Supervisor Staff Management Passenger Support Airline Customer Service Ground Manager Problem Solving Customer Manager Good Communication Skills
As an Airport Supervisor, you will play a vital role in ensuring smooth airport operations. Your primary responsibilities will include:- **Team Management:** Oversee a team of airport staff, ensuring they perform their duties effectively and efficiently. This includes assigning tasks and providing support as needed.- **Customer Service:** Address passenger inquiries and concerns promptly to enhance their travel experience. You will be the point of contact for any issues that arise at the airport.- **Safety and Security Compliance:** Ensure all safety and security regulations are followed by staff and passengers. You will monitor airport operations to maintain a secure environment for everyone.- **Operational Coordination:** Collaborate with other departments, including security, ground handling, and airlines, to ensure seamless operations. You will help to coordinate schedules and respond to any disruptions.- **Training and Development:** Provide training and mentorship to new employees, helping them understand their roles and responsibilities. You will play a key role in building a knowledgeable team.For this position, candidates should have a minimum educational qualification of 12th grade. Experience is flexible, with 0 to 6 years deemed suitable. Ideal candidates will possess strong communication skills, a customer-oriented attitude, and the ability to work under pressure. You should also be organized, detail-oriented, and have a basic understanding of airport operations. A friendly demeanor and a willingness to solve problems will be essential for success in this role.
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  • 0 - 6 yrs
  • Delhi
Packaging Shipment Delivery Excellence Route Planning Strategic Communication Community Relation Customer Handling Coordination Skills
Delivery Rider with 20k Fixed and Food and other Allowance AdditionalImmediate JoinerEast of KailashAnd other DetailsJob Title: Delivery Rider (immediate Joiner)Location: East of Kailash, New Delhi
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  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Pitampura Delhi
Customer Relationship Sales Administration Lead Generation Retail Sales Communication Skills Cold Calling
Sales Executive Job DescriptionAyurvedic Medicine CompanyJob Title: Sales ExecutiveIndustry: Ayurvedic Medicine / Herbal ProductsLocation: Pitampura Delhi =110034Experience: Fresher / ExperiencedEmployment Type: Full-Time / Part timeJob SummaryWe are looking for a motivated and energetic Sales Executive to promote and sell Ayurvedic medicines and herbal healthcare products. The candidate will be responsible for generating sales, visiting clients, maintaining customer relationships, and achieving Reword sales targets.
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  • 2 - 3 yrs
  • 7.5 Lac/Yr
  • Karol Bagh Delhi
Receptionist Activities Customer Relationship Convincing Power Computer Skills Telephone Handling General Administration Customer Communication Office Work
We need a receptionist in Karol Bagh.Professional receptionist should possess excellent communication skills, a welcoming demeanor, and strong multitasking abilities. They need proficiency in office management software, problem-solving skills, and a high level of organization to efficiently handle inquiries, manage schedules, and represent the company positively.Key Requirements at a Glance:Experience: Previous experience in a recognized corporate firm.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Tilak Nagar Delhi
Good Communication Skill Presentable Outbound Calling Customer Retention Strategic Communication
Key Responsibilities:* Handle customer calls, follow-ups, and queries professionally.* Maintain strong customer relationships and ensure satisfaction.* Coordinate with internal teams for smooth operations.* Resolve complaints and provide proper solutions.* Maintain professionalism, discipline, and company standards.
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  • Fresher
  • 2.3 Lac/Yr
  • Female
  • Janakpuri Delhi
Receptionist Activities Telephone Handling Customer Communication
We are looking for a friendly and organized Office Receptionist in Janakpuri, Delhi. This role is ideal for freshers who have completed their 12th grade. You will be the first point of contact for visitors and callers, creating a warm and welcoming environment.Key responsibilities include greeting visitors and directing them appropriately, answering phone calls and providing information, and managing appointment schedules. You will also be responsible for handling incoming and outgoing mail, maintaining cleanliness in the reception area, and assisting with administrative tasks as needed.The ideal candidate should possess strong communication skills, both verbal and written, to effectively interact with clients and staff. You must be detail-oriented, able to manage multiple tasks efficiently, and demonstrate good organizational skills. A polite and professional demeanor is essential, as you will represent the company to our visitors and callers. Basic computer skills are also required to manage phone systems and databases.As a receptionist, you are expected to have a positive attitude and a willingness to learn. Punctuality and reliability are important in maintaining a functional office environment. Your role will be crucial in creating an inviting atmosphere in the office and ensuring smooth day-to-day operations. If you are a proactive individual who enjoys working in a team and engaging with people, we encourage you to apply.
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  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Care BPO Operations BPO Voice International Voice Good Communication Skills
We are looking for an International Telecaller to join our team in Gurgaon. The ideal candidate should have 1-2 years of experience in telecalling and must be a graduate. This role involves making calls to international clients and providing information about our products and services.Key Responsibilities:1. **Outbound Calling**: Make calls to potential clients in international markets, introducing our services and generating leads.2. **Customer Engagement**: Build and maintain relationships with clients by understanding their needs and providing relevant solutions.3. **Data Management**: Maintain accurate records of calls made, inquiries received, and follow-up actions taken.4. **Feedback Collection**: Gather feedback from clients regarding our services to help improve the customer experience.5. **Reporting**: Regularly report on call metrics and results to management, ensuring targets are met.Required Skills and Expectations:The ideal candidate should possess excellent communication skills in English and any additional language is a plus. A strong understanding of sales techniques and customer service principles is essential. Candidates should be self-motivated, goal-oriented, and have the ability to work well under pressure. Proficiency in using CRM software and other telecalling tools will be beneficial. The position requires a professional demeanor and a positive attitude while interacting with clients across different cultures. Applicants should be willing to work from the office and exhibit a strong work ethic to contribute effectively to our team.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Pitampura Delhi
Good Communication Customer Management
Ishwar Vedic Life Care is an Ayurvedic wellness company focused on providing natural healthcare and herbal wellness solutions. The company works on promoting Ayurvedic products for daily health care, digestive wellness, men wellness, and overall healthy lifestyle supportlocation Pitampura, DelhiHR Contact: Deepali
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Pitampura Delhi
Good Communication Field Sales Customer Handling
We are looking for a motivated Field Sales Executive to join our team in Pitampura. This role involves engaging with customers directly in the field and providing exceptional service to meet sales targets.**Key Responsibilities:**- **Customer Engagement:** Visit potential and existing customers to build strong relationships and understand their needs, ensuring a personalized sales approach.- **Sales Presentation:** Effectively present our products and services to clients, addressing any questions or concerns they may have to encourage purchasing decisions.- **Market Research:** Gather information on market trends, customer preferences, and competitor activities to help refine our sales strategies.- **Lead Generation:** Identify and pursue new sales opportunities through networking and referrals, contributing to the growth of our customer base.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions, providing regular updates to management on progress towards sales goals.- **Collaboration:** Work closely with other team members to share insights and strategies that can improve overall sales performance.**Required Skills and Expectations:**We are seeking candidates with a passion for sales and customer service. Excellent communication and interpersonal skills are essential, as you will be interacting with various clients. Candidates should demonstrate a willingness to learn and adapt to new situations quickly. Being organized and self-motivated will help you manage your daily tasks effectively. A basic understanding of sales processes and market dynamics is an advantage, but we encourage those with minimal experience to apply, as on-the-job training will be provided. The role is full-time and is suited for female candidates who are eager to build a career in sales.
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  • Fresher
  • Noida
Good Communication Customer Care Back Office Processing Data Management Offline Data Entry
We are looking for a diligent Data Entry Operator to join our team in Noida. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in data management. As a Data Entry Operator, your main responsibility will be to input and manage data accurately in our systems. You will also verify and update existing records to ensure information is always current. Attention to detail is crucial, as you will need to identify any errors and correct them promptly.Key responsibilities include:- Data Entry: Accurately inputting data from various sources into the system within deadlines.- Data Verification: Checking and confirming the accuracy of data to maintain high quality.- Record Maintenance: Updating existing records and organizing data to ensure easy access and retrieval.- Communication: Collaborating with team members to understand data requirements and resolve any inconsistencies.The ideal candidate should possess strong typing skills and be comfortable using computers and software programs. A keen eye for detail and the ability to work efficiently under pressure are essential. You should also have good organizational skills and be able to manage your time effectively to meet deadlines. We seek a self-motivated individual who is ready to learn and grow in a professional environment, contributing positively to our data management efforts.
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  • 4 - 5 yrs
  • 5.0 Lac/Yr
  • Noida Sector 63
Direct Marketing Customer Relationship Marketing Retail Sales Corporate Sales Channel Sales Marketing Communication Time Management Sales Operations Leadership Management Skills Direct Sales Lead Generation Interpersonal Skills Problem Solving Technical Sales Field Sales Negotiation Skills Convincing Power B2B Sales Project Sales Cross Selling Sales Strategy Target Achievement Area Sales Lead Management Sales Target Sales Communication Skills
Liaisoning with Builders/Contractors: Build and maintain strong relationships with builders, contractors, and other key stakeholders to generate business opportunities for our products.Relationship Building with Architects & Interior Designers: Develop long-term relationshipswith architects and interior designers, influencing them to specify our products in their designs.Meetings & Presentations: Conduct meetings and presentations to showcase our product offerings, addressing customer needs and concerns, and driving sales conversion.Order Booking: Responsible for handling project sales, tracking the progress of orders, and ensuring that sales targets aremetontime.Ability to lead, inspire, and manage a team towards achieving sales targets and marketing goals. Excellent Sales Skills (B2B) In-depth understanding of lighting products. Knowledge of competitor's situations, sales channel, pricing structure, etc. Experience of marketing and sales planning. Have good Experience in Field. Strong verbal and written communication to interact with clients, internal teams, and seniormanagement.
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  • 0 - 2 yrs
  • Noida
Communication Basic Computer Skills Customer Handling
Job Tittle: Customer Service Executive - BPOJob Location: NoidaEmployment Type: Full-timeExperience: 0-2 yearsJob Summary:We are looking for a Customer Service Executive to join our BPO team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and delivering a positive customer experience through voice, chat, or email support.Key Responsibilities:Handle inbound and/or outbound customer calls professionallyRespond to customer queries via phone, email, or chatResolve customer complaints and provide appropriate solutionsMaintain accurate records of customer interactions in CRM systemsFollow communication scripts and company guidelinesMeet quality, productivity, and customer satisfaction targetsEscalate complex issues to the relevant department when requiredEnsure timely follow-ups with customersRequired Skills & Qualifications:Minimum qualification: 12th pass / Graduate (any stream)Excellent verbal and written communication skillsBasic computer knowledge (MS Word, Email, CRM tools)Ability to handle customers politely and patientlyGood problem-solving and listening skillsPreferred Skills:Prior experience in BPO / Call Center / Customer Support (freshers can also apply)Knowledge of customer service standards and practicesAbility to work under pressure and meet targetsBenefits:Attractive salary + performance incentivesPaid training providedCareer growth opportunitiesFriendly and professional work environmentDay shifts only (Domestic process)
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  • 0 - 2 yrs
  • Gurgaon
Customer Support Communication Basic Computer Skills
Job Tittle: Customer Service Executive BPOJob Location: GurgaonEmployment Type: Full-timeExperience: 0-2 yearsATS Link: https://www.prolegion.com/marketplace/391cd186-8821-496b-991d-40d03809c20e/customer-service-executive--bpo?utm_source=placementindiaJob Summary:We are looking for a Customer Service Executive to join our BPO team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and delivering a positive customer experience through voice, chat, or email support.Key Responsibilities:Handle inbound and/or outbound customer calls professionallyRespond to customer queries via phone, email, or chatResolve customer complaints and provide appropriate solutionsMaintain accurate records of customer interactions in CRM systemsFollow communication scripts and company guidelinesMeet quality, productivity, and customer satisfaction targetsEscalate complex issues to the relevant department when requiredEnsure timely follow-ups with customersRequired Skills & Qualifications:Minimum qualification: 12th pass / Graduate (any stream)Excellent verbal and written communication skillsBasic computer knowledge (MS Word, Email, CRM tools)Ability to handle customers politely and patientlyGood problem-solving and listening skillsPreferred Skills:Prior experience in BPO / Call Center / Customer Support (freshers can also apply)Knowledge of customer service standards and practicesAbility to work under pressure and meet targetsBenefits:Attractive salary + performance incentivesPaid training providedCareer growth opportunitiesFriendly and professional work environmentDay shifts only (Domestic process)
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  • 0 - 1 yrs
  • Delhi
Communication Skills Problem Solving Customer Care
Job Title: Airline Customer Service AgentLocation: IndiaEmployment Type: Full-timeClient Name: Fly Journey AviationAbout the RoleThe Airline Customer Service Agent serves as the primary point of contact for passengers, delivering exceptional support across multiple communication channels. This role focuses on resolving customer inquiries efficiently while ensuring a positive travel experience aligned with airline policies and service standards.Roles & ResponsibilitiesProvide professional, timely, and efficient assistance to customers via phone, email, and chat for airline-related inquiries, bookings, and travel concerns.Handle passenger complaints with patience and empathy, ensuring high levels of customer satisfaction and retention.Manage ticket reservations, changes, cancellations, and refunds in compliance with company policies and procedures.Guide customers on airline policies, travel documentation requirements, baggage rules, and fare conditions.Coordinate with internal departments to fulfill special customer requirements, including assistance for passengers with disabilities or special baggage (e.g., sports equipment).Support customers during irregular operations such as flight delays, cancellations, or diversions by offering accurate information and alternative travel options.Monitor customer feedback and industry trends to suggest service improvements and enhance customer experience.Maintain confidentiality and follow security, fraud prevention, and customer verification protocols.Key ResponsibilitiesAct as the primary point of contact for flight bookings, status updates, and travel-related assistance.Identify and assess customer needs to deliver effective solutions and improve service efficiency.Collaborate with team members in a virtual work environment to ensure seamless service delivery.Participate in training sessions, team meetings, and feedback discussions to stay updated on airline products and industry standards.Share insights with management regarding recurring customer issues and potential service enhancements.Maintain a friendly, professional, and supportive tone in all customer interactions, reinforcing the airlines brand values.Required QualificationsHigh school diploma or equivalent (college degree preferred).Prior experience in customer service; experience in the airline or travel industry is an advantage.Excellent verbal and written communication skills with strong listening abilities.Proven problem-solving skills with the ability to remain calm and effective under pressure.Familiarity with airline reservation systems or similar software is a plus.Strong multitasking skills with the ability to work independently in a remote environment.Willingness to work flexible schedules, including evenings, weekends, and holidays.ATS Link: https://www.prolegion.com/marketplace/c9c51bc4-9807-4b7d-90ca-343c8f2292d8/airline-customer-service-agent?utm_source=Placementindia
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajouri Garden Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Inbound Cold Calling Communication Skills BPO Telesales Inbound Sales Tele Marketing
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
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  • Fresher
  • 3.0 Lac/Yr
  • Palam Delhi
Communication Fresher Customer Handling Customer Care
Job Title: Customer Service Executive (Fresher)Company Name: Skytech AviationJob Location: Indira Gandhi International Airport (IGI Airport), DelhiJob Type: Full-TimeJob Description:Skytech Aviation is hiring Customer Service Executives (Freshers Only) for IGI Airport, Delhi. This opportunity is open for male and female candidates who want to start their career in the aviation and customer service industry.Eligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers with inquiries and airport servicesProviding information about flights, boarding, and airport facilitiesHandling customer queries and resolving issues politelyCoordinating with airport staff to ensure smooth passenger servicesMaintaining a professional and customer-friendly environmentSkills Required:Good communication skillsPolite and professional behaviorPresentable personalityBasic knowledge of Hindi and EnglishBenefits:Attractive Salary PackageProfessional TrainingOpportunity to work at IGI Airport, DelhiCareer growth opportunities in the aviation industryContact Number: 7838379094
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  • Fresher
  • 4.5 Lac/Yr
  • Palam Delhi
Communication Air Ticketing Aviation Customer Service Airport Cargo Cabin Crew Activities Ground Staff Activities Basic Computer Skills Ground Handling Air Hostess Activities Airport Ground Handling Aviation Security Aircraft Maintenance Ground Operation Grooming Hard Working Air Charter Operation
Job Title: Airport Ground Staff (Fresher)Company Name: Skytech AviationInterview Location : Delhi Rajouri Garden Job Type: Full-TimeJob Description:Skytech Aviation is hiring Airport Ground Staff (Freshers Only) for the aviation sector. Male and female candidates who are passionate about working in the airline and airport industry are welcome to apply.Job Location: Indira Gandhi International Airport (IGI Airport), DelhiEligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers during check-in and boardingProviding customer support at airport countersHelping passengers with baggage and documentationCoordinating with airline staff for smooth passenger servicesEnsuring a comfortable travel experience for passengersSkills Required:Good communication skillsPolite and professional behaviorPresentable personalityBasic knowledge of English and HindiBenefits:Attractive SalaryProfessional TrainingCareer opportunities in the aviation industryContact Number: 7982271981
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. **Client Engagement**: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. **Data Management**: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. **Feedback Collection**: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. **Collaboration**: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. **Client Engagement**: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. **Data Management**: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. **Feedback Collection**: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. **Collaboration**: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a motivated MI (Relationship Executive) to join our team in Kirti Nagar, Delhi. This entry-level position is ideal for recent graduates or individuals with up to two years of experience who are eager to build a career in client relations and support.Key Responsibilities:- **Manage Client Relations**: Establish and maintain positive relationships with clients to understand their needs and provide timely solutions.- **Provide Support and Assistance**: Assist clients with inquiries and issues, ensuring they receive high-quality service and satisfaction throughout their interactions.- **Collaborate with Internal Teams**: Work closely with various departments to address client requirements and to facilitate effective communication and support.- **Monitor Client Feedback**: Gather and analyze feedback from clients to identify service improvements and report insights to management.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, allowing for effective interactions with clients and team members. A proactive attitude and problem-solving ability are crucial for addressing client needs efficiently. Candidates should be organized and detail-oriented to manage client accounts effectively. A basic understanding of relationship management techniques will be advantageous. We welcome graduates with a passion for customer service and the drive to contribute positively to client relationships. Applicants should be ready to work full-time from our office in Kirti Nagar.
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