Customer Communication Job Vacancies in Delhi NCR

DESCRIPTIONJob Description - Business Development ManagerLocation: Sector 54, GurugramJob Type: Full-TimeJob Responsibilities:Identify and develop new business opportunities.Generate leads through client visits, networking, and market research.Conduct field visits to meet prospective and existing clients.Build and maintain strong client relationships.Follow up with clients and convert leads into business.Achieve sales targets and prepare regular sales reports.Requirements:Graduate in any discipline.Experience in Business Development or Sales preferred.Good communication and negotiation skills.Willingness to travel for fieldwork.Making and sharing quotationsTarget-oriented and proactive approach.

WE ARE HIRING - SALES EXECUTIVE / SENIOR SALES EXECUTIVECompany: ASTROKAPOORLocation: Noida (On-site)Experience: 1-3 YearsSalary: Competitive Fixed Salary + Attractive IncentivesWorking Hours: 9:00 AM - 5:30 PMJob Responsibilities:Generate leads through cold calling, networking and digital outreach.Manage client relationships and understand customer requirements.Present and promote company products and services.Negotiate with clients and close sales.Achieve monthly and quarterly sales targets.Coordinate with marketing and SEO teams.Requirements:1-3 years of experience in Sales or Business Development.Excellent communication and convincing skills.Target-oriented with a positive attitude.Basic knowledge of CRM and MS Excel.Bachelor's degree in a relevant field.

Job Description: Retail Sales ExecutiveIndustry: Retail SalesJob Location: AIPL Mall, Sector 66, Gurgaon HRJob Type: Full-TimeWork Mode: Work from OfficeShift: Day Shift (11Am-9pm)Working - 6day (no off on Weekend)Experience: 1-2 YearsAge Limit: 21-30 YearsEducation: Minimum 12th PassAnnual Salary: 2,75,000 - 3,25,000Additional Benefits: Performance-Based IncentivesNumber of Vacancies: 1Job SummaryWe are looking for a motivated and customer-focused Retail Sales Executive to join our team in Sector 66, Gurgaon. The ideal candidate should have experience in retail sales, good English communication skills, and the ability to handle customers professionally. The candidate will be responsible for Store sales, assisting customers, maintaining product displays, and supporting daily retail and store operations.Key ResponsibilitiesAssist customers with product selection and provide excellent customer service.Promote products and sale to achieve assigned targets.Handle customer inquiries, concerns, and feedback professionally.Manage daily retail sales activities and support store operations.Maintain product displays, merchandising standards, and stock availability.Maintain basic sales records and perform computer-related tasks.Build positive customer relationships to encourage repeat business.Coordinate with team members to ensure smooth store and mall operations.Follow company policies, sales procedures, and customer service standards.Required SkillsRetail Sales and Direct SalesCustomer Handling and Customer SupportSales Target AchievementCommunication and Interpersonal SkillsBasic Computer KnowledgeCounter SalesMall OperationsProduct Promotion and MerchandisingCandidate Requirements1-2 years of experience in retail sales or a related field.Minimum qualification of 10th Pass.Good verbal communication and customer-handling abilities.Basic computer skills and a customer-oriented approach.Ability to work effectively during night shifts.Positive attitude, teamwork, and a willingness to achieve sales targets.Salary and BenefitsAnnual Salary: 2.75 lakh to 3.25 lakh.Additional Benefits: Incentives based on performance.Work Location: Sector 66, Gurgaon.Employment Type: Full-Time, Work from Office.Interview Process*Candidates may be interviewed through face-to-face interviews, walk-ins, telephonic interviews, or online interviews.*Interested candidates who meet the above requirements are encouraged to apply.Thanks & RegardsHuny Huny

As an Educational Counsellor in Noida, you will play a key role in guiding students in their educational journeys. Your main focus will be on understanding their needs and helping them make informed decisions regarding their academic and career paths.Key Responsibilities:- Student Assessment: Evaluate students' strengths, interests, and educational backgrounds to provide tailored guidance.- Educational Guidance: Assist students in selecting suitable courses and institutions that align with their career goals and personal preferences.- Career Counseling: Provide support for career planning by discussing various options and helping students understand job prospects in their fields of interest.- Application Assistance: Guide students in the application process, including writing personal statements and preparing for interviews.- Workshops and Seminars: Organize and conduct workshops on topics like study skills, time management, and career development to benefit students.- Follow-up Support: Maintain relationships with students post-admission to track their progress and address any concerns they may have.Required Skills and Expectations:Candidates should have at least 2 to 5 years of experience in educational counselling or a related field. A degree such as B.B.A, B.Pharma, or B.Sc is essential, as well as a professional degree or advanced diploma. Strong communication and interpersonal skills are crucial for building trust with students. Candidates should be empathetic, patient, and capable of understanding diverse perspectives. Additionally, proficient organizational and multitasking abilities are necessary to manage multiple student cases effectively.

We are seeking a dedicated Customer Care Executive to join our team in Mangolpuri, Delhi. The ideal candidate will possess excellent communication skills and have 1-2 years of experience in customer management and stock handling.Key responsibilities include managing customer inquiries and providing timely assistance to ensure a positive experience. You will also oversee stock management, ensuring that inventory levels are maintained accurately. Regular communication with customers to understand their needs and respond effectively is essential for this role.Candidates should hold a graduate degree and have a strong command of both verbal and written communication. Attention to detail and the ability to manage multiple tasks effectively are crucial for success in this position. A proactive approach to problem-solving and basic knowledge of stock management practices is expected.This full-time role requires you to work from the office in Mangolpuri. Working hours will be communicated during the hiring process. As a female candidate, you are encouraged to apply, as this position is specifically open to women. If you have a passion for customer service and are eager to contribute to a dynamic team, we invite you to apply for this opportunity.

Job SummaryWe are looking for an experienced Customer Support Executive to handle assigned customer support activities and client processes for organizations in the banking and NBFC sector.Key ResponsibilitiesHandle assigned customer support and service-related activities.Understand customer/service requirements and provide appropriate assistance as per defined processes.Communicate professionally through assigned communication channels.Maintain accurate customer records and documentation.Follow client-specific SOPs, processes and quality standards.Coordinate with internal teams for timely resolution of issues.Escalate complex or unresolved matters to the Team Leader.Maintain confidentiality of customer and business information.Achieve assigned productivity, quality and service targets.Requirements0-2 years of experience in customer support/customer service.Experience in banking, NBFC, BPO, financial services or related industries will be preferred.Good verbal and written communication skills.Strong customer-handling and problem-solving abilities.Basic knowledge of MS Office and computer applications.Ability to work in a target-driven environment.Key Skills: Customer Support Banking/NBFC Customer Handling Communication Problem Solving MS OfficeWork Location: In person

Job Title: Customer Care Executive, Night Shift (Voice Process)Company: Piezel Infotech LLPLocation: Plot No. 490-491, Udyog Vihar Phase III, Sector 20, Gurugram, Haryana 122016Employment Type: Full Time, Night ShiftSalary: 25,000 to 40,000 in-hand per monthIncentives: Up to 2,500 weekly and up to 10,000 monthlyJoining: Immediate joiners and freshers welcomeAbout the CompanyPiezel Infotech LLP is a customer support and business process services company based in Gurugram. We offer a supportive work environment with clear incentives for performance.Role OverviewWe are looking for confident, well-spoken Customer Care Executives for our night shift voice process. You will be the first point of contact for customers, resolving queries and delivering a professional service experience.Key ResponsibilitiesHandle inbound and outbound customer calls in a polite, clear and professional manner.Understand customer queries and provide accurate information and resolutions.Maintain call quality, process knowledge and adherence to company guidelines.Record call details and update customer information accurately in the system.Meet daily and weekly quality and productivity targets.Eligibility and SkillsMinimum qualification: 12th pass. Graduates and undergraduates are welcome.Prior experience in BPO or customer support is an advantage. Freshers can apply.Good communication skills: clear and confident spoken English and Hindi.Good customer handling: patience, politeness and the ability to resolve queries professionally.Active listening: understanding the customers concern fully before responding.Basic computer knowledge and willingness to work night shifts.Compensation and BenefitsIn-hand salary of 25,000 to 40,000 per month.Weekly incentive of up to 2,500 and monthly incentive of up to 10,000.Both-side AC cab facility.Provident Fund (PF).Health claim (medical insurance) facility.

Patient Relation OfficerImmediate Joining Freshers PreferredLocation: Sector 49, Spaze Itech Park, GurugramSalary: 22,000 Gross per MonthExperience: Freshers & Experienced CandidatesWorking Days: 6 Days a Week Shift: RotationalWeekly Off: 1 Rotational Day OffOnly Male CandidateJob ResponsibilitiesHandle Patient Queries Over Calls and Provide Appropriate Support.Assist Patients with Appointments and Service-related Concerns.Maintain Patient Records and Update Details in the System.Resolve Queries Professionally and Ensure a Positive Patient Experience.Coordinate with Relevant Teams to Address Patient Concerns.RequirementsFreshers with Good Communication Skills&confidence Will Be Given First Preference.Fluent English Communication is Mandatory.Candidates with 6 Months-1 Year of Relevant Experience Can also Apply.Basic Computer Knowledge.polite, Patient, and Customer-focused Attitude.Immediate Joiners Preferred.How to ApplyInterested Candidates Can Share Their Updated Cv for Screening and Shortlisting.Kumar & Kaur Job Consultancy Pvt. Ltd.Right Talent Right Job Better Future Shortlisted Candidates Will Be Contacted for the Interview.

Eligibility:Age: 18+Valid two-wheeler driving licenceOwn bike/scooter preferredSmartphone with internet accessBasic knowledge of local routesAadhaar card and bank accountFreshers can applyJob Responsibilities:Deliver orders safely and on timeFollow assigned delivery routesMaintain professional behaviour with customers

ClariFi is building India's credit card distribution infrastructure, connecting banks with people and platforms that drive credit card applications. You'll be the primary point of contact for our distribution partners, ensuring their queries are resolved, issues are escalated to the right teams, and commitments are followed through.Selected candidate's day-to-day responsibilities include:1. Own day-to-day communication with distribution partners and respond to their queries.2. Coordinate with internal teams and banking partners to resolve application, approval, tracking, and payout issues.3. Track open issues, follow up proactively, and drive them to closure.4. Monitor partner performance and identify recurring issues or opportunities for improvement.5. Maintain accurate records of partner communication, issues, and resolutions.6. Build partner trust through responsiveness, accuracy, and reliable execution.We value ownership, problem-solving, and execution over credentials or years of experience. You should be comfortable taking responsibility for a problem even when the solution depends on someone else.1. Strong problem-solving ability and sound judgment.2. Excellent written and verbal communication.3. Ability to understand a problem, identify the right stakeholders, and drive resolution.4. High ownership. You follow through without needing constant reminders.5. Strong attention to detail and comfort working with data, spreadsheets, and reports.6. Ability to manage multiple partners and priorities without letting issues slip.7. Only for the candidates who are already graduated and have no academic commitments left now.Note: We are 6 days working from office, based in Gurgaon. WFH/Remote/Hybrid won't work.

As an Educational Counsellor in Noida, you will play a key role in guiding students in their educational journeys. Your main focus will be on understanding their needs and helping them make informed decisions regarding their academic and career paths.Key Responsibilities:- Student Assessment: Evaluate students' strengths, interests, and educational backgrounds to provide tailored guidance.- Educational Guidance: Assist students in selecting suitable courses and institutions that align with their career goals and personal preferences.- Career Counseling: Provide support for career planning by discussing various options and helping students understand job prospects in their fields of interest.- Application Assistance: Guide students in the application process, including writing personal statements and preparing for interviews.- Workshops and Seminars: Organize and conduct workshops on topics like study skills, time management, and career development to benefit students.- Follow-up Support: Maintain relationships with students post-admission to track their progress and address any concerns they may have.Required Skills and Expectations:Candidates should have at least 2 to 5 years of experience in educational counselling or a related field. A degree such as B.B.A, B.Pharma, or B.Sc is essential, as well as a professional degree or advanced diploma. Strong communication and interpersonal skills are crucial for building trust with students. Candidates should be empathetic, patient, and capable of understanding diverse perspectives. Additionally, proficient organizational and multitasking abilities are necessary to manage multiple student cases effectively.Team managementOperations managementTiem management

Job Description - Business Development ManagerLocation: Sector 54, GurugramJob Type: Full-TimeJob Responsibilities:Identify and develop new business opportunities.Generate leads through client visits, networking, and market research.Conduct field visits to meet prospective and existing clients.Build and maintain strong client relationships.Follow up with clients and convert leads into business.Achieve sales targets and prepare regular sales reports.Requirements:Graduate in any discipline.Experience in Business Development or Sales preferred.Good communication and negotiation skills.Willingness to travel for fieldwork.Making and sharing quotationsTarget-oriented and proactive approach.If you are interested please share ur cv

Job Description - Business Development ManagerLocation: Sector 54, GurugramJob Type: Full-TimeJob Responsibilities:Identify and develop new business opportunities.Generate leads through client visits, networking, and market research.Conduct field visits to meet prospective and existing clients.Build and maintain strong client relationships.Follow up with clients and convert leads into business.Achieve sales targets and prepare regular sales reports.Requirements:Graduate in any discipline.Experience in Business Development or Sales preferred.Good communication and negotiation skills.Willingness to travel for fieldwork.Making and sharing quotationsTarget-oriented and proactive approach.

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817