431

Customer Service Associate Job Vacancies in Delhi NCR

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Customer Service Associate Fresher

FutureCarve Career Solution

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons BPO Operations International BPO BPO Good Communication Sales Process Tele Marketing Executive
We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 18
Outbound Calls Tele Counselor Voice Process Inbound Calls Customer Support Cold Calling Domestic Calling Call Center Customer Care Associate
We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- **Making Outbound Calls:** Contact potential customers to inform them about our products and services, and generate interest.- **Handling Inquiries:** Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- **Meeting Targets:** Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- **Collaborating with Team:** Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- **Communication Skills:** Strong verbal communication skills are essential to effectively convey information and engage customers.- **Listening Skills:** Ability to listen carefully to customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for entering data and managing information.- **Positive Attitude:** A friendly and upbeat demeanor to create a welcoming environment for customers.- **Time Management:** Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.
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  • Fresher
  • 4.8 Lac/Yr
  • Gurgaon
Customer Care Cons Customer Relationship BPO Operations Domestic BPO Chat Support
Urgently requirement for Customer Service Associate. The candidate should have Knowledge about Customer Service.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Noida Sector 62
Customer Care Cons International BPO
As a Customer Service Associate, you will play a vital role in ensuring our customers have a positive experience with our services. Located in Sector 62, this full-time position is ideal for individuals with 0 to 3 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming queries from customers, providing accurate information and assistance in a friendly manner.- **Resolve Issues:** When customers face problems, you will work to identify the issue and provide effective solutions to ensure their satisfaction.- **Maintain Records:** You will document customer interactions and transactions to keep accurate records for future reference and follow-up.- **Provide Product Information:** You will inform customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Regular communication with colleagues is essential, as you will work together to improve overall customer service.**Required Skills and Expectations:**- Strong communication skills are essential, as you will be interacting with customers daily.- A positive attitude and a customer-focused mindset are crucial for creating a pleasant experience for our clients.- Basic computer skills are necessary to manage records and documentation efficiently.- Ability to work well under pressure and adapt to different customer needs.- A background in areas such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, I.C.W.A, or any vocational/professional course is preferred, as well as a willingness to learn.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 82
Customer Relationship Customer Guidance Customer Care Cons
We are seeking a dedicated Customer Service Associate to join our team in Gurgaon Sector 82. This full-time position is perfect for individuals with a passion for helping others, offering an opportunity to grow within a dynamic environment.Key Responsibilities:1. **Customer Support**: Provide friendly and efficient assistance to customers via phone, email, or chat. Respond to inquiries, resolve issues, and ensure customer satisfaction.2. **Product Knowledge**: Maintain a strong understanding of our products and services to effectively answer questions and offer solutions to customers.3. **Data Entry**: Accurately record customer interactions and feedback in our system to help improve service quality and customer experience.4. **Team Collaboration**: Work closely with team members and other departments to ensure all customer needs are met quickly and effectively.5. **Problem Solving**: Analyze customer concerns and apply appropriate problem-solving techniques to provide timely solutions.Required Skills and Expectations:Candidates should possess excellent communication skills in English and a customer-focused approach. Being a 12th pass is mandatory for this role. A positive attitude, willingness to learn, and the ability to handle multiple tasks are essential. Candidates should also be adaptable to a fast-paced work environment and willing to work from the office. Prior experience in customer service is a plus but not required, as we value fresh talent eager to enhance their skills.
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Customer Service Associate Jobs For 12th Pass Freshers

INTEGRAL RECRUITMENT SERVICES PVT. LTD.

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Noida
Customer Guidance BPO Operations Non Voice Process Customer Relationship
Require 60 candidates either male or female for a BPO in noida for non voice process. The BPO work for banks in ncr. It manages the customers of banks. It require candidates who will be involved in emailing process with the customers of banks. The candidates will have to do emails to the same customers and solve their queries and issues whatever they have. The communication will be done through emailing between the candidates and customers. Both male and female candidates can apply for the job. Freshers and experienced both can apply for the job. Freshers will get 17k and experienced candidates will get 19k salary per month respectively. Interested candidates can apply for the same job and can contact to Mr Nitin.
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  • 1 - 2 yrs
  • 0.9 Lac/Yr
  • Lajpat Nagar Delhi
Excellent Communication and Interpersonal Customer Care Associate Strong Problem-solving and Negotiation Skills Analytical Ability BPO Training Customer Calling BPO Sales
Customer Relationship Manager - BPO Calling Staff Wanted at Siyaahi Kalaa Tattoos StudioLocation: Lajpat Nagar, Delhi - 110024Experience: Prior experience in BPO calling or customer service preferredJob Type: Full-timeJob Description:Siyaahi Kalaa Tattoos Studio is seeking a skilled Customer Relationship Manager to join our team. As a BPO calling staff member, you'll be responsible for managing customer inquiries, resolving issues, and driving sales growth through excellent communication and relationship-building skills.Key Skills:- Excellent communication and interpersonal skills- Proficiency in Hindi and English languages- Prior experience in BPO calling or customer service- Strong problem-solving and negotiation skills- Ability to work in a fast-paced environmentResponsibilities:- Handle customer inquiries and resolve issues via phone and email- Meet sales targets and promote studio services- Build strong relationships with clients and partners- Collaborate with team members to achieve business goalsWhat We Offer:- Competitive salary and incentives- Opportunities for growth and professional development- Dynamic work environment with a passionate teamIf you're a motivated and customer-focused individual looking for a challenging role, contact us to join our team!Contact Info:Siyaahi Kalaa Tattoos StudioM/55, basement, Vinoba Puri, Block M, Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi 110024Apply Now!
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Noida Sector 63
Customer Relationship Non Voice Process BPO BPO Operations Customer Care Cons
Job Summary:We are seeking a proactive and customer-focused Customer Support Executive to handle inbound and outbound customer interactions for our banking process. The ideal candidate will assist customers with account-related queries, transactions, product information, and issue resolution while ensuring high levels of customer satisfaction and compliance with banking regulations.Key Responsibilities:Handle inbound/outbound customer calls, emails, and chats related to banking servicesAssist customers with account inquiries, balance details, transactions, and service requestsResolve complaints and escalate complex issues to the appropriate departmentEducate customers about banking products such as savings accounts, credit cards, loans, and digital banking servicesEnsure adherence to banking policies, KYC norms, and compliance standardsMaintain accurate records of customer interactions in the CRM systemAchieve assigned performance targets (AHT, CSAT, Quality scores, etc.)Required Qualifications:Graduate in any discipline (Commerce/Finance preferred)03 years of experience in banking, financial services, or BPO (Freshers may apply)Strong verbal and written communication skillsBasic understanding of banking products and financial termsProficiency in MS Office and CRM systemsAbility to work in rotational shifts
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Ghaziabad
Customer Focus Customer Support Customer Care Associate Customer Management Customer Relationship
Female relationship executive Vasundhra Ghaziabad location Salary upto 15kFresher looking person who can handle system work and also have some experience to handle customer calls handle thier querymatrimony process
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 57
Domestic BPO BPO Non Voice BPO BPO Voice Sales Inside Sales Holiday Packages DRA Executive
Hiring Customer Support Executive (Voice / Non-Voice)Company: Radical Minds Technologies Pvt. Ltd.Location: C-46, Sector 57, NoidaSalary: Up to 3 LPAProcess: Voice / Non-Voice Job Responsibilities:Handle customer queries via calls, chat, or emailProvide accurate information and resolve customer concernsMaintain service quality and customer satisfactionFollow company guidelines and process protocols Eligibility Criteria:Good communication skillsBasic computer knowledgeCustomer service experience preferredFreshers can also apply Walk-In Interview Details: Address: C-46, Sector 57, Noida Contact Person: Vickey Giri Contact Number: 8171202598Interested candidates can share their updated CV or directly come for a walk-in interview.
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  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons International BPO Customer Relationship BPO Voice English
As a Customer Service Associate, you will be responsible for providing excellent customer service to all clients. This includes answering inquiries, resolving complaints, and ensuring customer satisfaction. You will also be required to maintain customer records and contribute to overall team performance.Key responsibilities include responding to customer queries promptly and professionally, handling and resolving customer complaints effectively, and ensuring customer satisfaction through excellent service delivery. Additionally, you will be expected to maintain accurate customer records and contribute to team goals by collaborating with colleagues.The ideal candidate for this role should have 1-2 years of experience in customer service, be a graduate, and possess excellent communication and interpersonal skills. Strong problem-solving abilities, a customer-focused mindset, and the ability to work well in a team are also important expectations for this position. Working from the office in Noida Sector 63, this full-time role requires someone who is dedicated to providing top-notch customer service.
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  • 0 - 2 yrs
  • Noida Sector 143
Customer Support E-Mail Support Customer Domestic BPO Chat Process BPO Voice Support
Designation - Customer Service Associate Work LocationNoida Sec 143 (Work from Office)Salaryup to 3.2 LPAdepends on the Versant scoreRequirement - Domestic * Graduate only* Freshers & experienced people both can consider* Strong verbal and written communication in English with a neutral Indian accent/No MTI or RTI* Good in typing speed & accuracy along-with basic computer skills * 5 Days/Week + 2 Rotational Weeks Off * Cab/Transport in Odd hours (between 7 PM and 6 AM) Interview ModeVirtual (HR & Ops Round)Interview RoundsHR+Ops+Versant
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  • 0 - 3 yrs
  • Gurgaon Sector 31
Customer Relationship Customer Care Cons MS Excel Good Communication Skills
Marvel Pathology Lab is looking for a Tele caller / Customer Care Executive / Receptionist to manage patient communication, front desk operations, and appointment coordination. The ideal candidate should be polite, organized, and customer-focused.Key Responsibilities- Handle incoming and outgoing patient calls- Front desk handling and patient reception- Explain pathology tests, health packages, and charges- Book appointments for lab tests - Coordinate with lab technicians and field staff- Maintain patient records, billing details, and call logs- Handle patient queries, complaints, and follow-ups- Ensure smooth daily operations at the reception desk
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  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 21
Customer Relationship Customer Care Cold Calling Chat Support Customer Support Customer Service Inbound Calls International BPO Voice Process BPO Voice Domestic BPO
Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .
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  • Fresher
  • 1.8 Lac/Yr
  • Noida
Customer Care Cons Domestic BPO
- **Key Responsibilities:**1. Respond to customer inquiries: Answer phone calls, emails, and online chats promptly to assist customers with their questions or concerns.2. Resolve customer issues: Investigate and solve customer complaints or problems to ensure customer satisfaction.3. Process orders: Handle customer orders, changes, returns, and refunds accurately and efficiently.4. Maintain customer records: Update and maintain customer information in the database to ensure accuracy and organization.5. Provide product information: Educate customers about products, services, and promotions to assist them in making informed purchasing decisions.- **Required Skills and Expectations:**1. Excellent communication skills: Ability to communicate clearly and effectively with customers to provide helpful assistance.2. Strong problem-solving skills: Capacity to think critically and find solutions to address customer concerns or issues.3. Attention to detail: Ensure accuracy in order processing and maintaining customer records.4. Patience and empathy: Ability to listen attentively and show understanding and compassion towards customers' needs.5. Ability to work in a fast-paced environment: Handle multiple customer inquiries and tasks efficiently while maintaining a positive attitude.
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  • 0 - 1 yrs
  • 18.0 Lac/Yr
  • Delhi
Good Communication Customer Facilitator
Airport Customer Service Associate - Full Time - FreshersAs an Airport Customer Service Associate, you will be responsible for providing exceptional customer service to passengers at the Delhi airport. Your key responsibilities include assisting passengers with check-in, boarding, and baggage handling. You will also address customer inquiries and resolve any issues in a timely and professional manner. Additionally, you will collaborate with other airport staff to ensure a smooth and efficient travel experience for all passengers. The ideal candidate for this role should have excellent communication and interpersonal skills, with the ability to remain calm and patient under pressure. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be detail-oriented, organized, and able to work well in a fast-paced environment. Flexibility in working hours is essential, as this role may require evening, weekend, or holiday shifts. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this exciting opportunity. Experience0 - 5 Years No. of Openings951 Education10th Pass RoleAirport Customer Service Associate Industry TypeAviation / Airline / Aerospace Gender[ Male / Female ] Job CountryIndia Type of JobFull Time Work Location Type
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  • 0 - 5 yrs
  • 3.8 Lac/Yr
  • Greater Noida
Customer Relationship
We need Candidates for Our CinemaWork- Order Taking, Order Serving, Billing & Ticketing
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Ghaziabad
Customer Relationship Customer Support Customer Care Customer Care Associate BPO Operations BPO Domestic BPO
- Handling customer queries and providing timely and accurate responses: The Customer Care Associate will be responsible for addressing customer concerns, complaints, and inquiries promptly and efficiently to ensure customer satisfaction.- Resolving customer issues and complaints in a professional manner: The Customer Care Associate will need to handle customer complaints or issues with tact and diplomacy, ensuring a positive outcome for both the customer and the company.- Building and maintaining strong customer relationships: The role involves engaging with customers in a friendly and helpful manner to build rapport and loyalty, ultimately fostering long-term relationships.- Providing product or service information to customers: The Customer Care Associate will be required to have a good understanding of the company's products or services to effectively address customer inquiries and provide relevant information.- Collaborating with other team members to ensure seamless customer support: Working in a team environment, the Customer Care Associate will need to coordinate with colleagues to deliver consistent and high-quality customer service.Required Skills and Expectations:- Excellent communication skills, both verbal and written, to effectively interact with customers.- Strong problem-solving abilities to address customer issues and find satisfactory solutions.- Patience and empathy to deal with customers in a courteous and professional manner.- Ability to work independently and in a team, demonstrating flexibility and adaptability in a fast-paced environment.- Basic computer proficiency to navigate systems and tools for customer support.
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  • 0 - 4 yrs
  • 2.0 Lac/Yr
  • Kapashera Delhi
Cash Handling Selling Skills
We are looking for 12 Customer Service Associate Posts in Kapashera, Delhi with deep knowledge in Cash Handling, Selling Skills and Required Educational Qualification is : 12th Pass, 10th Pass
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Tele Sales Executive

INTEGRAL RECRUITMENT SERVICES PVT. LTD.

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Noida
Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive BPO Call Center Executive Walk in
We have vacancy of 8 Tele Sales Executive in a good loan Co. in Noida For Freshers Or till 1 yr experienced candidates in loan Co. or agency in providing loans. No registration fees or placement fees will be taken from Candidates.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Delhi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
As an Airport Customer Service Associate, you will be responsible for providing exceptional customer service to passengers at the Delhi airport. Your key responsibilities include assisting passengers with check-in, boarding, and baggage handling. You will also address customer inquiries and resolve any issues in a timely and professional manner. Additionally, you will collaborate with other airport staff to ensure a smooth and efficient travel experience for all passengers. The ideal candidate for this role should have excellent communication and interpersonal skills, with the ability to remain calm and patient under pressure. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be detail-oriented, organized, and able to work well in a fast-paced environment. Flexibility in working hours is essential, as this role may require evening, weekend, or holiday shifts. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this exciting opportunity.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Domestic BPO International BPO Customer Guidance Customer Support
Responsibilities Handle customer queries and promote services Provide product/service information to customers Maintain customer satisfaction and documentation Eligibility Qualification: Graduation Mandatory Experience: Minimum 1 year telesales experience required Skills: Good English & Hindi communication
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