Customer Associate Job Vacancies in Delhi NCR

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

Hiring For Project One & Vegas Location Noida Role Customer Service Associate - 10 Hours Shift, no cab,Only International Voice BPO candidates considered. Immediate joiners preferred. Project One & VegasProcess- MagentaUndergraduate/Graduate with minimum 1 year of intemational chat process experience required

We are looking for a dedicated Team Member to join our office in Faridabad. This role is ideal for freshers with a 12th-grade education seeking to kickstart their career in a supportive environment. Key Responsibilities:- Assist Team Members: Support your colleagues by completing assigned tasks to ensure smooth operations.- Participate in Meetings: Attend team meetings to share ideas, discuss tasks, and collaborate effectively with the team.- Maintain Records: Help keep accurate records such as logs or reports to track team progress and projects.- Communicate Effectively: Share important information with team members and relaying feedback from management.- Perform Administrative Tasks: Carry out basic office duties such as filing, data entry, and organizing documents to support team productivity.Required Skills and Expectations:- Team Player: Must work well with others and contribute positively to team dynamics.- Good Communication: Clear verbal and written communication skills are essential for effective collaboration.- Adaptable and Eager to Learn: Willingness to learn new processes, software, and take on various tasks as needed.- Time Management: Ability to manage tasks efficiently, prioritize assignments, and meet deadlines.- Problem-Solving Skills: Be resourceful and proactive in identifying and resolving small issues that may arise during teamwork.This full-time position requires a male candidate who is ready to work from the office every day and is enthusiastic about learning and growing within a team environment.

We are looking for a Customer Service Associate to join our team in Noida. This is a full-time position that requires you to work from our office. You will play a crucial role in helping our customers and ensuring their satisfaction.Key Responsibilities:- Assist Customers: Provide friendly and effective support to customers over the phone, email, and chat for any inquiries they may have.- Problem Solving: Identify customer issues and work towards providing quick and effective solutions to enhance customer experience.- Maintain Records: Keep accurate records of customer interactions and transactions in our system to help track issues and their resolutions.- Follow Up: Contact customers to ensure issues were resolved to their satisfaction and provide further assistance if needed.- Collaborate with Team: Work closely with other team members to share insights and improve customer service processes.Required Skills and Expectations:- Communication Skills: Clear and effective verbal and written communication is essential for assisting customers and relaying information accurately.- Customer Focus: A strong desire to help customers and resolve their issues in a timely manner is important.- Problem-Solving Skills: Ability to think critically and find solutions to customer problems is crucial.- Team Player: Willingness to collaborate with colleagues and contribute to a positive team environment.- Adaptability: Being open to feedback and adjusting methods to improve customer service and efficiency in handling inquiries.No prior experience is required, making this an excellent opportunity for recent graduates or those looking to start a career in customer service.

We are looking for a dedicated Customer Service Associate to join our team in New Delhi. The ideal candidate will be responsible for providing high-quality support to our customers. This is a full-time position where you will work from our office.Key Responsibilities:- Assist Customers: Help customers with their inquiries via phone, email, or chat, ensuring their questions are answered accurately and promptly.- Resolve Issues: Address any problems or concerns customers may have with our products or services, working diligently to find effective solutions.- Maintain Records: Document customer interactions and feedback in our system to help improve service and track trends.- Product Knowledge: Learn about our products and services thoroughly to provide accurate information and guide customers effectively.- Team Collaboration: Work with team members to achieve common goals and improve customer service processes and outcomes.Required Skills and Expectations:- Strong communication skills are essential, both verbal and written, to effectively interact with customers.- Ability to work in a fast-paced environment while managing multiple tasks.- Good problem-solving skills to address customer issues efficiently.- Basic computer proficiency and experience with customer service software are advantageous.- A positive attitude and a willingness to learn about the company's products and services.Candidates with 0 to 2 years of experience who hold a degree in B.A, B.Arch, B.C.A, B.B.A, or B.Com are encouraged to apply.

Customer Success Associate (French Bilingual) Location: Gurgaon (Work From Office) Company: Roche (Through Transcom) Salary: Up to 8.5 LPA Job Type: Full-TimeAbout the RoleWe are hiring French Bilingual Customer Success Associates to deliver exceptional customer support for a leading global healthcare client. If you're fluent in French (C1 Level) and have prior customer support experience, this is an excellent opportunity to build your career with an international organization.Key ResponsibilitiesProvide customer support through calls, emails, and chats in French and English.Resolve customer queries professionally and within defined timelines.Ensure high customer satisfaction through effective issue resolution.Build strong relationships with customers while maintaining service quality.Follow company policies, compliance guidelines, and quality standards.Maintain accurate documentation and complete follow-up on customer concerns.EligibilityUndergraduate or Graduate.Minimum 6 months of Customer Support experience.French Language Proficiency - C1 Level (Mandatory).Excellent verbal and written communication skills in French and English.Work Schedule & Benefits5 Days Working2 Rotational Week Offs9-Hour Rotational Shifts (247)Two-way Cab Facility (Hiring Zone)Competitive Salary up to 8.5 LPAOpportunity to work with a leading global healthcare client.Interview ProcessHR ScreeningOperations InterviewFrench Language Assessment (B2/C1 Mandatory)Client RoundOffer & Joining

Do you enjoy helping people and solving problems? Join our growing team as a Customer Support Executive and become the voice of our company. We're looking for energetic individuals who can build trust with customers, provide quick resolutions, and create memorable customer experiences.What You'll Do* Assist customers through phone, chat, and email.* Understand customer needs and provide the best possible solutions.* Ensure every interaction is professional, empathetic, and efficient.* Work closely with different teams to resolve customer issues.* Continuously learn and improve your product knowledge.Why Join Us?* Career growth opportunities.* Performance-based incentives.* Comprehensive training.* Friendly and collaborative work environment.

Join our team as a Boarding Pass Executive in Delhi, where you will play a crucial role in enhancing the travel experience for our passengers. This position is ideal for freshers, providing an excellent opportunity to start your career in the aviation industry.Key responsibilities include:1. Issuing Boarding Passes: You will be responsible for printing and handing out boarding passes to passengers before their flights. Ensuring accuracy and efficiency is essential in this role.2. Assisting Passengers: Interacting with travelers to answer questions and provide information about their flight details, gate numbers, and boarding procedures, creating a pleasant experience.3. Managing Check-in Procedures: You will help facilitate the check-in process by verifying passenger identification and travel documents, ensuring all requirements are met for a smooth boarding experience.4. Coordinating with Airline Staff: Communicating effectively with other team members and airline personnel to resolve any issues related to boarding passes and check-in processes.To succeed in this role, you should have a positive attitude and strong communication skills. You need to be detail-oriented and able to handle high-pressure situations while maintaining excellent customer service. Being a team player is vital, as you will work closely with colleagues in a fast-paced environment. A completed education up to 12th grade is required, and previous experience is not necessary as training will be provided.

Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.

Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. Assist Customers: Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. Resolve Issues: Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. Document Interactions: Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. Provide Product Knowledge: Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

We are looking for a Customer Care Associate to join our team in Sector 60. This is an entry-level position suitable for candidates with little to no experience. You will play a crucial role in providing excellent service to our customers.Key Responsibilities:- Respond to Customer Inquiries: Answer phone calls and emails from customers who have questions or need assistance, ensuring they feel valued and informed.- Resolve Issues: Help resolve customer complaints or problems by providing accurate information and effective solutions in a timely manner.- Maintain Records: Keep detailed records of customer interactions, including questions, comments, and complaints, to track trends and improve service.- Provide Product Information: Educate customers about our products and services to help them make informed decisions.- Follow Up: Proactively follow up with customers to ensure their issues are resolved and to enhance their overall experience with our brand.Required skills and expectations include:- Communication Skills: Strong verbal and written communication skills are essential. You should be able to convey information clearly and politely.- Problem-Solving Abilities: A positive attitude towards resolving issues and a creative approach to finding solutions will help you succeed.- Team Player: The ability to work well with others in a team environment is important, as you will collaborate with various departments.- Adaptability: Be open to learning and adapting to new processes and changes to better serve our customers.- Proficiency in Basic Computer Skills: Familiarity with using computers and basic software will help you manage customer inquiries efficiently. This is a full-time position requiring you to work from the office. If you are eager to start your career in customer service and help customers, we encourage you to apply!

We are looking for a dedicated Customer Care Associate to join our team in Azadpur, Delhi. This entry-level position is perfect for individuals eager to gain experience in customer service and assist customers in resolving their queries.Key Responsibilities:1. Customer Support: Respond to customer inquiries via phone, email, or in person, providing accurate information about products and services.2. Issue Resolution: Assist customers in resolving complaints and issues efficiently, ensuring customer satisfaction.3. Documentation: Maintain records of customer interactions and transactions for future reference and analysis.4. Team Collaboration: Work closely with other team members to improve processes and enhance the overall customer experience.Required Skills and Expectations:Candidates should have completed their 12th grade and possess a strong desire to help others. Good communication skills, both verbal and written, are essential for clearly understanding and addressing customer needs. A positive attitude and a willingness to learn are important for thriving in a fast-paced environment. While prior experience is not mandatory, having a customer-oriented mindset will greatly benefit the role. Additionally, basic computer skills are needed to navigate customer management systems effectively. The ideal candidate should be punctual, reliable, and ready to work from the office, contributing positively to our team and the customer experience. Its a sales process.