Job Profile- Customer care Executive
Salary- 16k
Exp- 0-1yrs
job Location-4/143, Gali No.- 4, Lalita Park, Laxmi Nagar, Delhi -
Handle inbound and outbound customer calls professionally.
Manage customer queries through phone calls and emails.
Coordinate with operations and delivery teams to ensure timely shipments and issue resolution.
Execute daily customer care activities and maintain service quality.
Maintain proper records of customer interactions, complaints, and follow-ups.
Handle email communication with clients and internal teams.
Support team coordination and ensure smooth workflow in operations.
Resolve customer complaints in a calm and professional manner.
Ensure excellent customer satisfaction and timely response to all inquiries.
Desired Candidate Profile
0-1 years of experience in customer care, operations, or logistics support.
Good communication skills in Hindi and basic English.
Knowledge of calling, email handling, and team coordination.
Ability to multitask and work in a fast-paced environment.
Strong problem-solving and follow-up skills.
Positive attitude with a customer-centric approach.
Experience
0 - 1 Years
No. of Openings
1
Education
Graduate
Role
Customer Care Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
4/143, Gali No.- 4, Lalita Park, Laxmi Nagar, Delhi - 110092