Customer Relationship Executive Graduate Jobs in Delhi Ncr

We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.

WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842

We have an urgent requirement from AIS Business Solutions (Gurgaon) for International Voice Process (US Customer Care).Requirement Details:* Experience: Minimum 1 year in International Voice Process only

6- days workingOffice Timming id 10:00-7:00CRMCRM ToolsGood communication skillsMS OfficeCoordination skillsFollow upsKey skills:Order & Lifecycle Management:Customer Retention & Engagement:Database Management:Conflict Resolution

Position Title: Field Sales ExecutiveIndustry: Fashion & TextileLocation: Chandni ChowkDepartment: SalesReports To: Sales Manager / Sales HeadJob Summary:We are looking for a dynamic and result-oriented Field Sales Executive to join our fashionand textile business. The candidate will be responsible for generating sales, maintainingrelationships with clients, and expanding the company's market presence through directfield visits.Key Responsibilities:1. Sales & Business Development:- Identify and develop new business opportunities in the assigned territory.- Visit retailers, wholesalers, boutiques, and distributors to promote products.- Achieve monthly and quarterly sales targets.- Present product catalogs and explain features, pricing, and benefits.2. Client Relationship Management:- Build and maintain strong relationships with existing clients.- Ensure customer satisfaction and handle queries or complaints professionally.- Follow up on orders, payments, and deliveries.3. Market Research:- Monitor market trends, competitor activities, and customer preferences.- Provide feedback to management regarding product demand and improvements.4. Order Management:- Collect orders from clients and coordinate with the backend team for processing.- Ensure timely delivery and proper documentation.5. Reporting:- Submit daily, weekly, and monthly sales reports.- Maintain records of visits, sales, and client interactions.6. Product Knowledge:- Stay updated with the latest fashion trends, fabrics, and product lines.- Educate clients about new collections and offers.Requirements:- Education: Minimum Graduate (preferred in Business, Marketing, or Textile)- Experience: 2-7 years in field sales (preferably in fashion or textile industry)- Strong communication and negotiation skills- Ability to travel extensively- Basic knowledge of MS Office- Good understanding of local marketSkills:- Sales and persuasion skills- Relationship management- Time management- Problem-solving ability- Self-motivated and target-drivenSalary Range:INR 22,000 - 30,000 per month (depending on experience) + IncentivesBenefits:- Travel Allowance- Performance-based incentives- Career growth opportunitiesWorking Conditions:- Field-based role requiring regular travel- Flexible working hours depending on client visits

JOB Description Communication is a must fluent english This role is for a results-driven and customer-centric sales professional who will be responsible for proactively identifying and converting sales opportunities with a global customer base. The primary focus is to drive revenue growth through strategic upselling and cross-selling while ensuring a superior customer experience. This is a target-oriented position within the sales department, not a customer service role.Key Responsibilities:Sales Generation: Proactively identify and engage with customers to understand their needs and present relevant products or services to upsell and cross-sell.Target Achievement: Consistently meet or exceed individual and team sales quotas, revenue targets, and other key performance indicators (KPIs).Customer Relationship Management: Build and maintain strong, long-lasting relationships with customers to foster loyalty and identify future sales opportunities.Product Expertise: Maintain a deep and up-to-date knowledge of all products, services, and promotions to effectively articulate their value and benefits to customers.Objection Handling: Confidently and professionally address customer objections and concerns, employing persuasive sales techniques to close deals.CRM Management: Accurately record all sales activities, customer interactions, and pipeline information in the Customer Relationship Management (CRM) system.Market Awareness: Stay informed about industry trends, competitive offerings, and market conditions to tailor sales pitches and strategies.Required Qualifications & Skills:Experience: Proven experience in a sales role, preferably within a BPO or international call center environment with a track record of meeting or exceeding sales targets.Communication: Exceptional verbal and written communication skills in English, with the ability to engage, persuade, and build rapport with customers from diverse cultural backgrounds.Sales Acumen: Strong negotiation, persuasion, and closing skills. Must be a self-starter with a results-oriented mindset.Problem-Solving: Excellent active listening skills to identify customer needs and pain points, and the ability to recommend tailored solutions.Technical Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot) and other sales-related tools.Adaptability: Ability to thrive in a fast-paced, high-pressure, and target-driven international sales environment.Flexibility: Willingness to work flexible shifts to support customers in different time zones..