275

Customer Relationship Executive Graduate Jobs in Delhi Ncr

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  • 1 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Customer Relationship Upselling Negotiation Skills Customer Satisfaction Communication
As a Customer Success Executive, your main role will be to ensure that our clients are satisfied and able to use our products effectively. You will act as a bridge between the customer and the company, helping to address any issues and improve the overall customer experience.**Key Responsibilities:**- **Customer Onboarding:** Help new customers understand how to use our products, guiding them through the initial setup and ensuring a smooth start.- **Support and Troubleshooting:** Address customer inquiries or issues swiftly and efficiently, providing solutions and support to enhance their experience.- **Retention Strategies:** Develop and implement strategies to keep customers engaged and satisfied for the long term, reducing churn and ensuring loyalty.- **Feedback Collection:** Gather feedback from customers about their experience with our products and services, which will assist in improving and developing offerings.- **Reporting and Analysis:** Maintain records of customer interactions and outcomes, analyze trends to identify areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and conveying information clearly.- A customer-first mindset is crucial, with a passion for helping others and resolving issues.- Basic technical knowledge or willingness to learn about the products to assist clients effectively.- Excellent problem-solving skills to navigate and resolve challenges swiftly.- Ability to work in a team environment, collaborating with various departments to enhance customer satisfaction.Candidates should be motivated and eager to learn, contributing positively to our goal of ensuring every customers success.
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Bawana Delhi
Customer Relationship Marketing Communication Direct Sales Lead Generation b2c Marketing Negotiation Skills
Responsibilities :* Present, promote and sell products/services using solid arguments to existing and prospective customers.
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Field Sales Executive Fresher

Trado Adhesives & Chemicals Pvt. Ltd.

  • Fresher
  • 1.3 Lac/Yr
  • Faridabad
Customer Relationship B2B Sales Lead Generation Technical Sales Field Sales Selling Skills Management Skills Negotiation Skills
Visit potential and existing clients in assigned areasGenerate new business opportunities (B2B sales)Promote company products (adhesives, chemicals, industrial solutions)Conduct product trials and coordinate with technical teamsMaintain strong relationships with customersAchieve monthly sales targetsSubmit daily visit reports and market feedback
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Opening For CRM Executive

SR Expert Services LLP

  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Delhi
Clinet Handling Client Retention CRM MIS Reporting Customer Care Customer Relationship Communication Skills Customer Support
6- days workingOffice Timming id 10:00-7:00CRMCRM ToolsGood communication skillsMS OfficeCoordination skillsFollow upsKey skills:Order & Lifecycle Management:Customer Retention & Engagement:Database Management:Conflict Resolution
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. **Client Engagement**: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. **Data Management**: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. **Feedback Collection**: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. **Collaboration**: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Noida Sector 58
Communication Customer Relationship Outbound Calling Customer Care Customer Management
We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 58. The ideal candidate should have 2 to 3 years of experience in customer service and possess excellent communication skills. This role requires a female candidate who is proactive and enjoys helping customers.Key Responsibilities:1. **Customer Support**: Provide assistance to customers through various communication channels, including phone, email, and chat, addressing their queries and providing solutions in a timely manner.2. **Issue Resolution**: Handle customer complaints or concerns by listening actively and taking appropriate actions to resolve problems effectively, ensuring a positive customer experience.3. **Feedback Collection**: Gather customer feedback and insights to identify areas for improvement, contributing to the enhancement of services and customer satisfaction.4. **Database Management**: Maintain accurate records of customer interactions, transactions, and feedback in the company database, ensuring all information is up-to-date and accessible for future reference.5. **Team Collaboration**: Work closely with team members and other departments to ensure seamless service delivery and discuss challenges faced by customers, fostering a collaborative work environment.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills and be comfortable using various software applications. A keen attention to detail and the ability to work in a fast-paced environment are essential. The successful candidate should demonstrate problem-solving abilities, empathy, and a customer-centric attitude, ensuring that customer needs are met promptly and effectively.
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  • 0 - 1 yrs
  • Delhi
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling Cold Calling
We are seeking a dedicated Customer Service Executive to join our team in Delhi. This full-time position is ideal for individuals with little to no experience but a desire to learn and grow in a customer-focused environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers over phone, email, or chat to address their questions and concerns promptly.- **Provide Product Information:** Assist customers by sharing detailed information about our products and services, helping them make informed decisions.- **Resolve Issues:** Identify problems faced by customers and work towards effective solutions to enhance their experience.- **Maintain Records:** Accurately document customer interactions and feedback in our system to ensure follow-up and continuous improvement.- **Collaborate with Team Members:** Work closely with other team members to share knowledge and strategies for better customer service.**Required Skills and Expectations:**- Excellent communication skills in both verbal and written forms to interact with diverse customers effectively.- Strong problem-solving abilities to handle inquiries and resolve issues efficiently.- A motivated attitude and willingness to learn from feedback, adapting to new processes and techniques.- Basic computer skills to manage customer data and utilize software tools.- Team-oriented mindset, willing to collaborate and assist colleagues to achieve common goals.This role is perfect for individuals eager to start their careers in customer service and make a positive impact on customer satisfaction.
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Field Sales Executive - Full Time

stalwart Meditech pvt ltd

  • 1 - 5 yrs
  • 4.3 Lac/Yr
  • Patparganj Delhi
Retail Sales Corporate Sales Lead Generation Customer Relationship b2c Marketing Negotiation Skills Field Sales
Key ResponsibilitiesGenerate leads and identify potential clients through various channels.Conduct face-to-face meetings and product presentations with prospective clients.Achieve and exceed assigned sales targets and quotas.Develop and maintain strong relationships with existing clients.Create and deliver effective sales presentations and proposals.Stay updated with product knowledge and industry trends.Collect client feedback and share it with the internal team.Prepare and submit regular reports on sales activities and performance.QualificationsBachelors degree in Business, Marketing, or related field.Proven experience in field sales or a similar role.Strong communication and negotiation skills.Ability to build and maintain long-term client relationships.Excellent problem-solving skills.Self-motivated and capable of working independently.Valid driving license and willingness to travel extensively.Required SkillsSales techniques and CRM software knowledgeMarket research and lead generationPresentation and public speaking skillsTime management and organizational skillsNegotiation and closing skillsCustomer relationship managementProficiency in Microsoft Office SuiteDriving and navigation skills
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  • 1 - 5 yrs
  • 4.8 Lac/Yr
  • Noida
Retail Sales Corporate Sales Customer Relationship Strategic Communication Field Sales Negotiation Skills Lead Generation
Hiring: Sales Executive NoidaJoin Anurama Furnico! 1-3 yrs exp (furniture/interior preferred).Salary
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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Noida
Customer Relationship Retail Sales Management Skills Corporate Sales Lead Generation Channel Sales Field Sales Marketing Communication b2c Marketing Strategic Communication Agency Sales Technical Sales Negotiation Skills Selling Skills Field Marketing Direct Sales
Hiring: Business Development Executive (BDE) - Field SalesWe are expanding our sales team and looking for energetic and target-driven Business Development Executives (BDE) to join us. Open Positions: 5 Experience: Minimum 1 Year in Field Sales / Marketing (Mandatory) Salary: Up to 30,000 + Attractive Incentives Travel Allowance: After 3 months Office Location: Noida Field Locations: Noida Ghaziabad Mayur Vihar (Delhi) What Youll Do: Conduct Door-to-Door & B2B Field Visits Generate Leads for Digital Media Services Achieve Daily & Weekly Sales Targets Maintain Client Database & Submit Daily Reports Who Can Apply? Minimum 1 Year Experience in Field Sales / Marketing Strong Communication & Negotiation Skills Must Own a Two-Wheeler with Valid Driving License Target-Driven & Growth-Oriented MindsetIf youre ready to grow your career in sales and business development, this opportunity is for you! WhatsApp: +91 85956-25080#Hiring #BDE #BusinessDevelopment #FieldSales #NoidaJobs #GhaziabadJobs #DelhiJobs #SalesJobs #HiringNow #GreaterNoidaJobs
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Hiring For Field Sales Executive

Prolegion Private Limited

  • 1 - 5 yrs
  • Gurgaon
Customer Relationship Channel Sales Lead Generation
Job Title: Field Sales ExecutiveLocation: South Delhi, GurgaonWork Mode: OnsiteExperience required: 1-5yrsJob Type: Field Sales / Retail Sales Key Responsibilities Visit fruit retailers and vendors across assigned territories in South Delhi, Gurgaon.Collect daily orders from retailers for fruits and fresh produce. Ensure smooth coordination between retailers and delivery operations for timely fulfillment. Build and maintain long-term relationships with retailers and shop owners. Identify opportunities to increase retailer orders and product adoption. Monitor retailer satisfaction and quickly resolve operational issues. Maintain accurate records of orders, retailer feedback, and daily field activity. Support the team in expanding the retailer network and increasing sales volume. Candidate Requirements 15 years of experience in Field Sales / FMCG Sales / CPG Sales / Retail Distribution. Prior experience working with retail shops, distributors, or food & beverage products preferred. Comfortable with on-ground sales and daily retailer visits. Strong communication and relationship-building skills. Knowledge of Delhi NCR retail markets is a plus. Ability to work independently and manage assigned territories. Preferred Background FMCG sales Food distribution Fresh produce or fruit supply chains Retail channel sales Distributor / wholesaler sales Compensation & Benefits Best-in-class salary + performance incentives Opportunity to work with a rapidly growing fresh produce platform High-growth environment with strong learning opportunities Note:1. Applications will only be accepted through the ATS link provided above. Profiles shared through other means will not be considered.2. Prolegion does not charge any fee from candidates at any stage. If anyone approaches you for money in exchange for this opportunity, treat it as fraud and report it to us immediately.
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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Netaji Subhash Place Delhi
Client Retention Customer Relationship CRM Clinet Handling CRM Sales MIS Reporting CRM Strategy Customer Handling Customer Support Convincing Power
Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).
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Field Sales Executive (1-5 Years)

Aryan Imaging and Business Consultants pvt. ltd

  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Delhi
Customer Relationship Corporate Sales Lead Generation Field Sales Software Sales Hardware Sales IT Hardware Sales
1. Identify and develop new business opportunities in the Scanner sales segment2. Build and maintain relationships with Hardware resellers, system integrators, and B2Bclients3. Promote and sell a wide range of Scanner ADF Scanners, Over Head Scanner, BookScanner, Cheques Scanner C Printers4. Understand client requirements and provide hardware solutions that match theirtechnical and business needs.5. Prepare and deliver product presentations and quotations.6. Negotiate pricing and close deals to meet or exceed sales targets.7. Stay updated on industry trends, new technologies, and competitor activities.8. Collaborate with the internal procurement and supportteams to ensure timely deliveryand customer satisfaction.G. Maintain accurate records of leads, opportunities, and sales activities in the CRM.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Ghaziabad
Customer Focus Customer Support Customer Care Associate Customer Management Customer Relationship
Female relationship executive Vasundhra Ghaziabad location Salary upto 15kFresher looking person who can handle system work and also have some experience to handle customer calls handle thier querymatrimony process
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Client Coordination Customer Relationship CRM Good Communication Lead Management Inside Sales Front Office Telecalling Customer Handling MIS Reporting Convincing Power Customer Care Front Office Receptionist Front Desk Receptionist Sales Support Executive Leadership Skills Tele Sales Officer Telesales Executive Telesales Officer Lead Generation
Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management
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Opening For Field Sales Executive

Smart Elite Techware Private Limited

  • 1 - 5 yrs
  • Prem Nagar Gurgaon
Customer Relationship Corporate Sales Marketing Communication Channel Sales Lead Generation Field Sales b2c Marketing Negotiation Skills Selling Skills Management Skills Field Marketing
Promote and sell Logitech products including keyboards, mouse, webcams, headsets, and IT accessoriesManage and expand dealer, distributor, and corporate customer baseAchieve monthly and quarterly sales targetsDevelop market presence across assigned Haryana territoriesConduct product demonstrations and training sessionsMonitor competitor activities and market trendsPrepare sales reports and maintain customer data
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  • 2 - 8 yrs
  • 5.0 Lac/Yr
  • Greater Kailash Delhi
Customer Relationship Corporate Sales Field Sales Lead Generation
looking for candidate with good in convincing the customer and good in sales should be responsible and ready to travel for work should work with full responsibility and commitment .We are looking for long term working
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  • 1 - 4 yrs
  • 2.8 Lac/Yr
  • Connaught Place Delhi
Strategic Communication Customer Retention Inbound Calls Outbound Calling
Role Overview:We are seeking a Relationship Executive to join our team, responsible for managing and nurturing a set of existing customers. This role focuses on generating revenue and ensuring customer satisfaction by regularly connecting with customers through telephonic calls and virtual meetings. The Relationship Executive will promote Tally accounting software products and services to our existing customers, provide value-added solutions, and ensure a high level of customer relationship management with consultative approach.Key Responsibilities:1. Customer Relationship Management:- Build and maintain strong relationships with assigned customers, acting as their primary point of contact.- Regularly engage with customers through phone calls and virtual meetings to understand their business needs and challenges.2. Revenue Generation:- Identify opportunities to upsell and cross-sell Tally products and services, including Tally Prime, Tally Multi User, Tally Server, Tally Software Services (TSS), add-ons, customizations, annual maintenance contracts (AMC), and mobile apps.- Develop and implement strategies to increase customer engagement and revenue.3. Value Creation:- Provide customers with tailored solutions and insights on how to leverage Tally products to optimize their business operations.- Offer training, updates, and best practices to help customers fully utilize the features of Tally products.4. Customer Support & Issue Resolution:- Address and resolve customer inquiries, issues, and concerns promptly and efficiently.- Coordinate with the support team to ensure that customer issues are resolved satisfactorily and in a timely manner.5. Customer Feedback & Insights:- Gather and relay customer feedback regarding product performance and future needs to the product development and marketing teams.- Stay informed about industry trends and customer requirements to provide relevant solutions and services.6. Reporting & Documentation:- Maintain accurate records of customer interactions, sales activities, and relationship management efforts in the CRE system.- Provide regular reports on customer engagement, sales progress, and customer satisfaction to the Head of Existing Customer Sales.7. Collaboration & Communication:- Work closely with the sales, product development, and support teams to ensure a cohesive approach to customer relationship management.- Communicate effectively with internal teams and management on customer needs, feedback, and potential product improvements.- Generate references from existing customer and give it to sales team.Qualifications:- Bachelor's degree in Business, Marketing, or a related field; or equivalent work experience.- Previous experience in customer relationship management, sales, or account management roles, preferably in the software or IT industry.- Familiarity with Tally accounting software or similar products is an advantage.- Strong communication, interpersonal, and problem-solving skills.- Ability to build and maintain strong relationships with customers.- Customer-centric mindset with a proactive approach to identifying and meeting customer needs.- Proficiency in using CRE software and virtual meeting tools.- Strong organizational skills and attention to detail.Why Join Us:- Opportunity to work closely with a diverse and dynamic customer base.- Competitive compensation package, including performance-based incentives.- Professional development and career advancement opportunities.- Collaborative and supportive work environment.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Noida
Customer Relationship Customer Service International BPO Proficiency in English BPO Active Listening
Job Title: Customer Service Executive International Process- Voice ProcessDepartment: Customer Support Location: Noida Sector 63Key Responsibilities: Handle inbound and outbound calls from international customers. Resolve customer queries, complaints, and requests in a timely and professional manner. Provide accurate information about products and services. Maintain customer records and update databases with the latest information. Follow standard operating procedures (SOPs) and quality guidelines. Meet performance targets such as call handling time, quality scores, and customer satisfaction. Collaborate with team members and supervisors to ensure smooth workflow. Escalate complex issues to senior support or relevant departments as needed.Required Skills & Competencies: Excellent verbal and written communication skills in English. Strong listening, problem-solving, and interpersonal skills. Ability to work in rotational shifts (including night shifts for international processes). Basic computer proficiency MS Office, CRM tools, and typing skills. Customer-oriented mindset with a positive attitude. Ability to handle pressure and deliver consistent performance.Educational Qualification: Minimum: 10+2 or Graduate in any discipline. Preferred: Bachelors degree.Experience:Min 6 months of experience in an international voice or non-voice process preferred.Shift Timing: Rotational shifts- 6 Days Working. One side Cab in the Odd hours Limited to 20KMS rangeSalary Range: UPTO- 4.2LPA
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a motivated MI (Relationship Executive) to join our team in Kirti Nagar, Delhi. This entry-level position is ideal for recent graduates or individuals with up to two years of experience who are eager to build a career in client relations and support.Key Responsibilities:- **Manage Client Relations**: Establish and maintain positive relationships with clients to understand their needs and provide timely solutions.- **Provide Support and Assistance**: Assist clients with inquiries and issues, ensuring they receive high-quality service and satisfaction throughout their interactions.- **Collaborate with Internal Teams**: Work closely with various departments to address client requirements and to facilitate effective communication and support.- **Monitor Client Feedback**: Gather and analyze feedback from clients to identify service improvements and report insights to management.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, allowing for effective interactions with clients and team members. A proactive attitude and problem-solving ability are crucial for addressing client needs efficiently. Candidates should be organized and detail-oriented to manage client accounts effectively. A basic understanding of relationship management techniques will be advantageous. We welcome graduates with a passion for customer service and the drive to contribute positively to client relationships. Applicants should be ready to work full-time from our office in Kirti Nagar.
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Client Servicing Executive

Weblink.In Pvt. Ltd

  • 2 - 3 yrs
  • 2.8 Lac/Yr
  • Delhi
Good Interpersonal Written and Oral Communication Skills Basic Knowledge Of Web Technologies Client Servicing Executive Client Coordinator Customer Service Client Relationship Customer Relationship Customer Support Project Management Project Coordinator Project Analyst Walk in
Job description - Client Servicing Executive (Client Coordinator, B2B Industry) Your responsibilities at the company will include:Day to day interactions with the client. Understanding client requirements and coordinating with the various teams in the organization (like Content, Design and Tech) to get the job completed on schedule.Coordinate with client for Project updates Closure. Project Management end to end deliverable's for the client being handled at all the stages Requirements :Minimum Experience- 2- 3 Years (Must have Experience in interacting with clients ) A bachelors degree in related field. Good interpersonal and written and oral communication skills. Ability to multi-task, prioritize, and manage time.Basic knowledge of Web technologies Web and Social Skills (Domain/Sub-Domain)Good knowledge and understanding of ComputerLocation - Delhi
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Feedback (Full Time)

People Empowerment Consulting

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Noida
Customer Associate Customer Relationship Executive Calling Telecaller Telecalling Executive
HiringPref: Female Location: Sector 62 Noida Feedback Calling Candidate Salary: 18k pm Please contact asap:9910220995people.empowermentconsulting@gmail.com hr@peoplempowermentconsulting.co.in Anurag Chhabra
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  • 3 - 6 yrs
  • 4.3 Lac/Yr
  • Noida
Client Relationship Manager Customer Relationship Executive Customer Service Manager Soft Skills Trainer Microsoft Excel Microsoft Office ERP Coordinator Field Executive Field Officer Personal Assistant Walk in
Hiring for :ea to Ceo (1 No) : Only Female, Staying Nearby, Any Field Experience Min 3 Yrs, Good English, Computer Proficient. Salary 20-35k
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Tele Sales Executive - Sector 63

People Empowerment Consulting

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Female
  • Noida Sector 63
Customer Associate Customer Relationship Executive Customer Relationship Tele Sales Walk in
Job Title : Tele sales Executive Only FemaleExp. Required: 06 Months -04 YearsSalary: CTC 1,00,000.00 -2,40,000.00 + Sales Incentiveextra Location : Noida- Sector 63No. of opening: 2-3Job Description:Roles and Responsibilities:Calling existing and potential customers to persuade them to purchase company products andservices.Generating New leads by Google Lead.Enter and update customer information in the database.Managing customer accounts by ensuring that existing customers remain satisfied with companyproducts and services.Developing and sustaining solid relationships with customers to encourage repeat business.Pick daily inquiries from B2B Portals.Fulfill all type of sales requirement.Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.Direct prospects to the field sales team when needed.Take and process orders in an accurate mannerHandle grievances to preserve the companys reputationPrepare Daily and Monthly reportRequirements and skillsProven experience as telesales representative or other sales/customer service role.Proven track record of successfully meeting sales quota preferably over the phone.Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.Ability to learn about products and services and describe/explain them to prospects.Excellent knowledge of English.Excellent communication and interpersonal skills.Cool-tempered and able to handle rejection.Outstanding negotiation skills with the ability to resolve issues and address complaints.
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Field Sales Executive - Full Time

SR Expert Services LLP

  • 1 - 5 yrs
  • 3.8 Lac/Yr
  • Chandni Chowk Delhi
Customer Relationship Direct Sales Field Sales Negotiation Skills
Position Title: Field Sales ExecutiveIndustry: Fashion & TextileLocation: Chandni ChowkDepartment: SalesReports To: Sales Manager / Sales HeadJob Summary:We are looking for a dynamic and result-oriented Field Sales Executive to join our fashionand textile business. The candidate will be responsible for generating sales, maintainingrelationships with clients, and expanding the company's market presence through directfield visits.Key Responsibilities:1. Sales & Business Development:- Identify and develop new business opportunities in the assigned territory.- Visit retailers, wholesalers, boutiques, and distributors to promote products.- Achieve monthly and quarterly sales targets.- Present product catalogs and explain features, pricing, and benefits.2. Client Relationship Management:- Build and maintain strong relationships with existing clients.- Ensure customer satisfaction and handle queries or complaints professionally.- Follow up on orders, payments, and deliveries.3. Market Research:- Monitor market trends, competitor activities, and customer preferences.- Provide feedback to management regarding product demand and improvements.4. Order Management:- Collect orders from clients and coordinate with the backend team for processing.- Ensure timely delivery and proper documentation.5. Reporting:- Submit daily, weekly, and monthly sales reports.- Maintain records of visits, sales, and client interactions.6. Product Knowledge:- Stay updated with the latest fashion trends, fabrics, and product lines.- Educate clients about new collections and offers.Requirements:- Education: Minimum Graduate (preferred in Business, Marketing, or Textile)- Experience: 2-7 years in field sales (preferably in fashion or textile industry)- Strong communication and negotiation skills- Ability to travel extensively- Basic knowledge of MS Office- Good understanding of local marketSkills:- Sales and persuasion skills- Relationship management- Time management- Problem-solving ability- Self-motivated and target-drivenSalary Range:INR 22,000 - 30,000 per month (depending on experience) + IncentivesBenefits:- Travel Allowance- Performance-based incentives- Career growth opportunitiesWorking Conditions:- Field-based role requiring regular travel- Flexible working hours depending on client visits
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