Customer Relationship Executive Graduate Jobs in Delhi Ncr

We are seeking a dedicated Customer Care Executive to join our team in Delhi. This role is perfect for fresh graduates looking to start their careers in customer service. You will play a vital role in assisting customers and ensuring their satisfaction.Key Responsibilities include:- Responding to Customer Inquiries: Address customer questions and concerns via phone, email, or in-person. Provide accurate information and solutions promptly.- Problem Resolution: Work closely with customers to understand their issues and provide effective solutions. Ensure timely follow-up and resolution of their concerns. - Maintaining Customer Records: Keep detailed records of customer interactions, transactions, and feedback. This will help improve future customer service.- Providing Product Information: Inform customers about products and services. Help them choose the best options for their needs, ensuring they have a positive experience.- Collaborating with Team Members: Work together with colleagues to effectively handle customer requests and share best practices. A team-oriented approach enhances overall service quality.Required skills and expectations include:- Excellent verbal and written communication skills, enabling you to convey information clearly and professionally.- A positive attitude and eagerness to assist customers, which can greatly impact customer satisfaction.- Basic computer skills and proficiency in using customer service software.- Strong problem-solving abilities and a detail-oriented approach to handling inquiries.- Willingness to learn and adapt in a fast-paced work environment. Join us to help create positive experiences for our customers!

We are looking for a motivated Field Sales Executive to join our team in Greater Noida. This role is ideal for individuals eager to start or advance their sales career, requiring no previous experience but a strong willingness to learn and succeed.Key Responsibilities:- Identify Sales Opportunities: Actively search for new clients and customers in the field, understanding their needs and how our products can meet those needs.- Build Relationships: Establish and maintain strong relationships with clients through regular visits and follow-ups, fostering trust and loyalty.- Present Products: Effectively demonstrate and explain our products to potential clients, highlighting features and benefits to encourage purchases.- Achieve Sales Targets: Work towards specific sales goals set by management, taking initiative to meet or exceed these targets consistently.- Gather Market Information: Gather feedback from customers and monitor competitor activities, providing valuable insights to the management team to improve our offerings.- Report Preparation: Maintain accurate records of sales activity and client interactions, preparing reports to track performance and strategies.Required Skills and Expectations:- Strong communication skills are essential to engage with clients and convey product value clearly.- A results-oriented mindset and the ability to work independently are crucial for success in this role.- Willingness to learn and adapt quickly in a fast-paced environment is highly valued.- A valid driver's license and a willingness to travel within the assigned territory are necessary for this position. - Basic computer skills to manage records and reports effectively. We invite passionate candidates who meet these qualifications to apply for this dynamic sales opportunity.

Job Title: Customer Care ExecutiveLocation: Gurgaon, HaryanaJob Type: Full-timeJob Description:We are looking for a skilled and motivated Customer Care Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring customer satisfaction.Key Responsibilities:- Handle inbound and outbound customer calls in a professional manner.- Address customer inquiries and resolve issues promptly and accurately.- Maintain records of customer interactions and transactions.- Escalate unresolved issues to the appropriate departments.- Follow up to ensure complete resolution of customer concerns.- Provide information about products, services, and promotions.- Achieve individual and team targets for customer satisfaction and service quality.- Maintain a positive, empathetic, and professional attitude toward customers at all times.Requirements:- Graduate in any discipline.- Proven customer support experience or experience as a client service representative preferred.- Excellent communication skills in English and Hindi.- Ability to multi-task, prioritize, and manage time effectively.- Strong problem-solving skills and attention to detail.- Proficient in MS Office and CRM systems.

As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.Key Responsibilities:- Customer Data Management: Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- Support Customer Queries: Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- Prepare Reports: Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- Coordinate Marketing Activities: Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- Feedback Collection: Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.Required Skills and Expectations:Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.

As a Sales Support Executive, you will play a vital role in assisting the sales team and ensuring smooth operations. Your responsibilities will include:- Customer Communication: Engage with customers via phone and email to answer queries, provide product information, and assist with order processing, ensuring a positive customer experience.- Order Management: Process sales orders accurately and efficiently, tracking each step to ensure timely delivery and handling any discrepancies that may arise.- Sales Reporting: Prepare and maintain reports on sales activities, including leads, follow-ups, and sales performance, to support the team in achieving their targets.- Data Entry and Management: Update and maintain customer databases and sales records to ensure all information is current and accurate, aiding in better decision-making.- Collaboration with Sales Team: Work closely with the sales team to provide necessary information and support, helping them focus on closing deals and strengthening customer relationships.To excel in this role, you should have 1 to 2 years of experience in sales support or a similar position. Strong communication skills, both written and verbal, are essential for effective interaction with customers and team members. You should be detail-oriented, organized, and able to multitask in a fast-paced environment. Proficiency in Microsoft Office, particularly Excel, is necessary for managing data and reports, while a proactive attitude will help you thrive and contribute to the sales teams success.

Job Title: Sales Executive (ATL, BTL & Field Marketing) Location: Noida (Field Sales) Experience: 1-2 Years

As a Field Sales Executive, you will be a vital part of our sales team, responsible for driving business growth and building strong customer relationships. Your role will require direct meetings with clients to understand their needs and offer suitable solutions.- Prospect New Clients: Actively search for new potential customers in designated areas and approach them to showcase our products and services.- Conduct Sales Presentations: Meet with clients to present our offerings comprehensively, ensuring that you highlight the benefits that address their specific needs.- Maintain Client Relationships: Foster and maintain strong relationships with existing customers to encourage repeat business and customer loyalty.- Achieve Sales Targets: Work towards meeting or exceeding assigned sales goals through effective time management and strategic planning.- Prepare Sales Reports: Regularly document sales activities and customer interactions, providing updates on progress and challenges to the management team.To be successful in this role, you should have:- Proven experience in sales, ideally in a field role, ranging from 1 to 7 years.- Strong communication and interpersonal skills to connect with a diverse audience and build trust.- A self-motivated and goal-oriented attitude, with the ability to work independently and as part of a team.- Effective time management skills to prioritize tasks and meet deadlines.- A basic understanding of the market dynamics relevant to our products to effectively position and sell them to clients.

Job SummaryWe are looking for a Customer Relations Executive with good communication skills and a customer-focused approach. The role involves interacting with customers, assisting them with their queries, managing online reviews, and supporting basic app operations to ensure a smooth user experience.Key ResponsibilitiesHandle customer queries and provide timely support.Respond to customer reviews and feedback on different platforms.Assist customers with posting and managing ads on the Dekho Becho app.Follow up with customers to resolve issues and improve their experience.Review and approve ad listings as per company guidelines.Coordinate with customers to ensure accurate information on listings.Maintain positive relationships with customers and address their concerns professionally.Encourage customer engagement and reviews.RequirementsGraduate in any discipline.Good verbal and written communication skills in English and Hindi.Basic computer knowledge and familiarity with online platforms.Customer service or client handling experience is preferred.Positive attitude and willingness to learn.

We are seeking a highly motivated, result-oriented Field Sales Executive with 5 to 11 years of experience in the Furniture and Furnishing sector. In this role, you will drive business growth by identifying new market opportunities, building strong corporate and retail client relationships, and securing direct sales. If you have a proven track record in field sales, strong negotiation skills, and a passion for the design and furnishing industry, we want you on our team!Key ResponsibilitiesBusiness Development: Identify and generate new leads (B2B and B2C) through direct sales, cold calling, and on-field client visits.Client Relationship Management: Build and maintain strong, long-lasting relationships with retail customers, architects, interior designers, builders, and corporate clients.Sales Presentations: Showcase our furniture and furnishing portfolio, delivering engaging and technical presentations tailored to client needs.Negotiation & Closure: Lead the entire sales cycle from initial contact and pitch presentation to price negotiation and successful deal closure.Market Intelligence: Stay updated on industry trends, competitor activities, and customer demands to adapt sales and marketing strategies.Required Skills & QualificationsEducation: Graduate degree in any discipline.Experience: 5 to 11 years of solid sales experience, specifically in the Furniture, Furnishing, or Interior Design industry.Key Skills:Proven expertise in Field Sales, Direct Sales, and Corporate Sales.Exceptional Negotiation, Communication, and Selling Skills.Strong capability in Lead Generation and Client Relationship Management.Mobility: Willingness to travel extensively across Gurgaon and surrounding regions for client meetings.

As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.Key Responsibilities:- Customer Interaction: Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- Problem Resolution: Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- Product Knowledge: Maintain a deep understanding of the companys products and services to assist customers accurately.- Feedback Collection: Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- Record Keeping: Document customer interactions and transactions in the companys system for future reference and analysis.- Collaboration: Work with team members and other departments to ensure a seamless customer experience.Required Skills and Expectations:- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.

Job SummaryWe are looking for an energetic and result-oriented Sales Executive to drive businessgrowth, generate leads, and build strong customer relationships. The ideal candidate shouldhave excellent communication and negotiation skills with a passion for sales.Key Responsibilities Generate new business opportunities through calls, meetings, and client visits. Identify and develop potential customers. Present products/services and explain their benefits to prospective clients. Follow up on leads and convert them into sales. Maintain strong relationships with existing customers. Prepare quotations, proposals, and sales reports. Coordinate with internal teams to ensure timely delivery and customer satisfaction. Achieve monthly and quarterly sales targets.Requirements 1-3 years of experience in sales, business development, or a related role. Strong communication, presentation, and negotiation skills. Proficiency in MS Office. Self-motivated and target-driven approach. Willingness to travel locally for client meetings, if required. Eaget to learn & Grow. Has the ability to convince people effectively and understands how to build customerrelationships. Honesty, integrity, and professionalism. Respectful attitude and punctuality are essential.Preferred Candidate Male candidate preferred. Based in Gurgaon or willing to commute. Immediate joiners preferred. Must have own conveyance.

Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Industry: Cement Plant Spare Parts ManufacturingLocation: Punjab Oil Expeller, Meerut Road, GhaziabadExperience: 3-4 Years (Manufacturing Company)Age: 25 - 30 YearsMarital Status: Married preferredEmployment Type: Full-time, On-siteSalary: 25k to 27k in handKey Responsibilities Manage the complete order lifecycle: Post-PO acknowledgement Production planning follow-up QC clearance Dispatch Delivery confirmation. Daily coordination with the Manufacturing Line, Production Planning, Quality Control, Stores and Dispatch teams to track order status and resolve bottlenecks. Proactive communication with customers - sharing order status, expected dispatch dates, drawings approval, payment milestones and resolving queries. Maintain accurate MIS, order trackers and dashboards in Excel / Google Sheets (VLOOKUP, Pivot Tables, Conditional Formatting, basic formulas). Coordinate with logistics for transporter selection, LR, e-way bill, invoice and on-time delivery. Escalate delays and resolve customer complaints with a solution-first mindset. Maintain proper documentation of POs, drawings, inspection reports and dispatch records.Must-Have Skills 3-4 years of experience in a Manufacturing company (CRE / Order Management / Inside Sales). Strong working knowledge of Excel & Google Sheets. Comfortable using modern AI tools - ChatGPT, Gemini, Copilot - for drafting mails, summaries and reports. Excellent communication in English and Hindi (written + spoken).Why Join Us Direct exposure to India's top cement manufacturers as clients. Fast-growing company with end-to-end ownership of the customer journey.

WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842

JOB Description Communication is a must fluent english This role is for a results-driven and customer-centric sales professional who will be responsible for proactively identifying and converting sales opportunities with a global customer base. The primary focus is to drive revenue growth through strategic upselling and cross-selling while ensuring a superior customer experience. This is a target-oriented position within the sales department, not a customer service role.Key Responsibilities:Sales Generation: Proactively identify and engage with customers to understand their needs and present relevant products or services to upsell and cross-sell.Target Achievement: Consistently meet or exceed individual and team sales quotas, revenue targets, and other key performance indicators (KPIs).Customer Relationship Management: Build and maintain strong, long-lasting relationships with customers to foster loyalty and identify future sales opportunities.Product Expertise: Maintain a deep and up-to-date knowledge of all products, services, and promotions to effectively articulate their value and benefits to customers.Objection Handling: Confidently and professionally address customer objections and concerns, employing persuasive sales techniques to close deals.CRM Management: Accurately record all sales activities, customer interactions, and pipeline information in the Customer Relationship Management (CRM) system.Market Awareness: Stay informed about industry trends, competitive offerings, and market conditions to tailor sales pitches and strategies.Required Qualifications & Skills:Experience: Proven experience in a sales role, preferably within a BPO or international call center environment with a track record of meeting or exceeding sales targets.Communication: Exceptional verbal and written communication skills in English, with the ability to engage, persuade, and build rapport with customers from diverse cultural backgrounds.Sales Acumen: Strong negotiation, persuasion, and closing skills. Must be a self-starter with a results-oriented mindset.Problem-Solving: Excellent active listening skills to identify customer needs and pain points, and the ability to recommend tailored solutions.Technical Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot) and other sales-related tools.Adaptability: Ability to thrive in a fast-paced, high-pressure, and target-driven international sales environment.Flexibility: Willingness to work flexible shifts to support customers in different time zones..

We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.

We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.

We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.