1058

Customer Care Executive Job Vacancies in Delhi NCR

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  • Qualification
  • Employer Type

Hiring Fresher - Customer Care Executive - Gurgaon

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.
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12th Pass Freshers For Customer Care Executive

The Parkholidays

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Okhla Delhi
Customer Relationship Customer Care Customer Support Customer Handling Cold Calling
We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- **Provide Product Information:** Offer detailed information about our products and services to help customers make informed decisions.- **Resolve Issues:** Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions using our database system for future reference.- **Collaborate with Team Members:** Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- **Follow Up with Customers:** Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.
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Hiring Freshers || Customer Care Executive

Paramount Enterprise

  • Fresher
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position allows you to work from the comfort of your home, and we welcome freshers who have completed their 12th grade to apply. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and chats from customers, providing accurate information and assistance about our products and services.- **Resolve Customer Issues:** Identify problems customers are facing, troubleshoot effectively, and offer solutions to ensure customer satisfaction.- **Maintain Customer Records:** Accurately log customer interactions and update information in the system to keep track of requests and resolutions.- **Follow Up with Customers:** Reach out to customers who have pending issues to ensure they are resolved and the customer is satisfied with the solution provided.- **Provide Product Knowledge:** Keep yourself updated on product details and features to answer questions confidently and promote services effectively.**Required Skills and Expectations:**We expect the ideal candidate to possess strong communication skills, both written and verbal, to interact effectively with customers. A patient and positive attitude is crucial for dealing with customer complaints. Basic computer skills and familiarity with using customer service software would be beneficial. You'll need to demonstrate strong problem-solving abilities and work well independently, showing a willingness to learn and adapt to new challenges in a fast-paced environment.
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Customer Care Executive Fresher

SoyalTech Solutions

  • Fresher
  • Delhi
Customer Relationship Customer Handling Customer Care
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to provide support and assistance to customers while working from home. **Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and provide accurate information, ensuring they feel valued and understood.- **Resolve Issues:** Address customer concerns and complaints efficiently, aiming for quick resolutions to enhance customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- **Provide Product Information:** Educate customers about products or services, helping them make informed decisions tailored to their needs.- **Follow Up:** Regularly check in with customers to ensure their issues have been resolved and to gather feedback for service improvement.**Required Skills and Expectations:**You should have excellent communication skills, both written and verbal, to interact effectively with customers. A positive attitude and patience are necessary to handle various customer scenarios successfully. Being self-motivated and organized is essential for working independently from home. Familiarity with basic computer applications and Internet usage is important for managing customer interactions smoothly. Additionally, being a 10th pass candidate is required, making this role suitable for freshers eager to start their careers in customer service.
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Jobs by Related Category

Customer Support Executive (1-4 Years)

Sharda Consultancy Services

  • 1 - 4 yrs
  • 3.3 Lac/Yr
  • Janakpuri Delhi
Customer Relationship Customer Service Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Chat Support Inbound Calls Customer Care Cold Calling
As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- **Resolve Issues:** Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- **Maintain Customer Records:** Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- **Collaborate with Teams:** Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- **Provide Product Information:** Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.
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Customer Support Executive - Full Time Fresher

Persol

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Sarita Vihar Delhi
Customer Support Customer Care
Handle inbound and outbound customer calls.Resolve customer queries and complaints professionally.Provide accurate information about products and services.Maintain customer records in the CRM system.Follow up with customers when required.Meet quality and productivity targets.Coordinate with internal teams to resolve customer issues.Requirements:Excellent communication skills in English and Hindi.Basic computer knowledge (MS Office, Email, CRM).Good listening and problem-solving skills.Customer-focused attitude.Ability to work in rotational shifts (if applicable).Preferred Experience:Customer SupportBPO/Call CenterInsurance (Health, Motor, Term)Loan or Banking ProcessSalary: As per company standards + Incentives (if applicable)Benefits:PF & ESICPaid LeavesTraining & Career GrowthPerformance Incentives
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Office Assistant || Freshers & Experienced

SS Film Production House

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Delhi
CCE Office Assistant
We are looking for a dedicated and organized Office Assistant to support our daily operations in Delhi. The ideal candidate will be a motivated female individual who has recently completed the 12th grade.**Key Responsibilities:**- **Administrative Support:** Assist with day-to-day tasks such as filing, answering phones, and handling office correspondence to ensure smooth office operations.- **Data Entry:** Maintain accurate records by entering data into computer systems, helping to keep documents and information organized and easily accessible.- **Customer Service:** Greet visitors and answer inquiries in a friendly manner, providing excellent service and creating a positive experience for clients and guests.- **Scheduling:** Help manage calendars by scheduling meetings and appointments, ensuring all necessary parties are informed and coordinated effectively.- **Office Supplies Management:** Monitor inventory levels of office supplies and assist in ordering new supplies when necessary to maintain a well-stocked office environment.**Required Skills and Expectations:**- A minimum educational qualification of 12th pass is essential. Candidates with prior office experience, even as interns, are encouraged to apply.- Strong communication skills in English and Hindi, both verbal and written, to interact effectively with team members and clients.- Proficiency in basic computer skills, including MS Office applications like Word, Excel, and PowerPoint, to perform various tasks efficiently.- Excellent organizational skills, with the ability to multitask and prioritize tasks to meet deadlines in a fast-paced environment.- A friendly and professional demeanor, along with a willingness to learn and adapt to new tasks and responsibilities.
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Customer Care Executive Fresher

FreeJobalert1

  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Tele Caller Tele Marketing Executive Customer Focus
We are looking for a Customer Care Executive to join our team, working from home and providing excellent service to our customers. This role is ideal for individuals who are eager to start their careers in customer service. **Key Responsibilities:**- **Answer Customer Inquiries**: Respond to customer questions regarding products and services, ensuring clarity and understanding.- **Resolve Issues**: Address and resolve customer complaints in a friendly and effective manner, maintaining customer satisfaction.- **Maintain Records**: Document customer interactions and feedback accurately in the company system to track inquiries and resolutions.- **Provide Product Information**: Educate customers about product features, benefits, and usage, helping them make informed choices.- **Follow Up**: Reach out to customers after resolving their issues to ensure complete satisfaction and obtain feedback for improvement.**Required Skills and Expectations:**- Candidates should have completed high school (12th pass) and possess strong communication skills, both verbal and written. - Ability to work independently from home, managing time effectively and maintaining productivity without direct supervision.- Strong problem-solving skills to handle customer issues promptly and professionally.- Familiarity with basic computer applications and the ability to learn new software quickly.- Positive attitude and eagerness to help customers, showcasing patience and empathy in challenging situations.This role allows you to develop your customer service skills and make a real difference for our customers.
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Jobs by Popular Location

Opening For Sales Executive

Kusvika Enterprises

  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Defence Colony Delhi
CUSTOMER HANDLING KNOWLEDGE OF HALLMARK Customer Management KNOWLEDGE OFGIA Customer Acquisition
We are looking for a Sales Executive based in Defence Colony who will be key in driving our sales initiatives. The ideal candidate will have 2 to 3 years of experience in a sales role, holding a professional degree.**Key Responsibilities:**- **Prospect New Clients:** Identify and approach potential clients to generate leads and build a solid customer base.- **Conduct Sales Presentations:** Prepare and deliver engaging presentations to showcase our products and services, highlighting their benefits to clients.- **Manage Customer Relationships:** Build and maintain strong relationships with existing clients by understanding their needs and providing excellent service.- **Achieve Sales Targets:** Work towards individual and team sales objectives, ensuring targets are met or exceeded consistently.- **Market Research:** Stay updated on market trends and competitor activities to identify new opportunities for sales growth.- **Report Sales Activities:** Maintain accurate records of sales activities, client interactions, and performance metrics for review and strategy development.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively interact with clients and present information clearly.- Proven sales experience and track record of meeting or exceeding targets in a competitive environment.- Excellent negotiation skills to close deals effectively while ensuring a win-win situation for both the company and the client.- Ability to work independently and as part of a team, demonstrating a proactive approach to tasks.- Strong organizational skills and attention to detail, ensuring all client interactions and sales data are well-documented and managed.
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Hiring Freshers || Boarding Pass Executive

Bhartiya Airways

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Ghaziabad
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
As a Boarding Pass Executive based in Ghaziabad, you will play a key role in ensuring a smooth check-in process for travelers. Your main duties will include:- **Preparing Boarding Passes**: You will generate and issue boarding passes to passengers, ensuring that all details are correct and in accordance with airline regulations.- **Assisting Passengers**: Help passengers with any queries related to their boarding passes, including explaining seating arrangements and baggage policies.- **Coordinating with Airlines**: Work closely with various airline representatives to handle any issues or changes related to check-in and boarding processes.- **Maintaining Records**: Keep accurate records of issued boarding passes and passenger information to ensure compliance with security and operational requirements.- **Ensuring Compliance**: Adhere to safety and security regulations to protect passenger data and uphold the integrity of the boarding process.To succeed in this role, candidates should have the following skills and qualities:- **Communication Skills**: Strong verbal and written communication skills are essential to interact effectively with passengers and team members.- **Attention to Detail**: You must be meticulous in checking passenger details to prevent errors that could affect travel plans.- **Customer Service Orientation**: A friendly and helpful attitude is a must, as you will be assisting passengers throughout their check-in experience.- **Problem-Solving Abilities**: You should be able to think on your feet and resolve issues promptly while maintaining a calm demeanor.- **Team Player**: Collaborating with colleagues and airline staff is crucial to ensure an efficient operation. This position is suitable for candidates with no prior experience up to six years, and a minimum education of a 12th-grade pass.
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Urgent Requirement For Gold Loan Executive

Rajra Jewellers

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Compliance Knowledge Gold Appraisal Documentation Sales Skills Teamwork Product Knowledge Problem-solving Customer Service
Job OverviewWe are looking for enthusiastic and responsible Male and Female Gold Loan Executives to join our team. The ideal candidate should have experience in telecalling, lead generation, and gold loan operations, with the ability to accurately assess gold jewellery and assist customers throughout the loan process.EligibilityGender: Male & FemaleQualification: 12th Pass or aboveExperience: 6 months to 2+ years (Freshers with relevant knowledge may also apply)Key ResponsibilitiesAssess gold jewellery for purity (karat), weight, and quality.Perform gold testing using methods such as the touchstone test, acid test, or karat meter.Calculate the value of gold based on current market rates.Verify pledged ornaments for gold loan processing.Maintain accurate records of evaluated jewellery.Ensure the safe handling and secure storage of customer jewellery.Identify fake or adulterated gold items.Assist customers with queries related to gold valuation and loan procedures.Follow company policies, operational guidelines, and security procedures.Handle telecalling activities and generate leads for gold loan services.Required SkillsGood communication and customer handling skills.Experience in telecalling and lead generation.Knowledge of gold appraisal and valuation.Basic computer knowledge.Attention to detail and honesty in handling customer assets.Ability to work in a target-oriented environment.Preferred Experience6 months to 2+ years of experience in Gold Loan, NBFC, Banking, or Financial Services.Contact-9212495094
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Urgent Requirement For International Customer Support Executive

RK Finwise Solution

  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Gurgaon Sector 18
Customer Relationship International BPO BPO Customer Service Proficiency in English
We have an urgent requirement from AIS Business Solutions (Gurgaon) for International Voice Process (US Customer Care).Requirement Details:* Experience: Minimum 1 year in International Voice Process only
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Interview For Customer Care Executive || B.A - Freshers

Easy settlemnt

  • Fresher
  • 2.3 Lac/Yr
  • Noida Sector 2
Customer Relationship Customer Support Customer Management Customer Handling Customer Care Communication Skills
As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- **Problem Resolution:** Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- **Product Knowledge:** Maintain a deep understanding of the companys products and services to assist customers accurately.- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- **Record Keeping:** Document customer interactions and transactions in the companys system for future reference and analysis.- **Collaboration:** Work with team members and other departments to ensure a seamless customer experience.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.
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Inside Sales Executive (1-4 Years)

Vibrato Lifecare Pvt.Ltd

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 63
Outbound Calling Retail Sales Problem Solving Lead Generation Inside Sales Cold Calling Pressure Handling Customer Communication Negotiation Skills Client Management Corporate Sales Sales
Job Title: TeleSales ExecutiveCompany: Vibrato Lifecare Pvt. Ltd.Location: Noida, Sector-63,G 94Job Type: Full-timeExperience Required: 0
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Urgent Requirement For International Customer Support Executive

Recruitia a Brand of Manju Workforce Solutions

  • 1 yrs
  • Noida Sector 60
Customer Relationship International BPO Customer Service Proficiency in English BPO
Hiring Customer Support Associate - US Banking ProcessLocation: Noida Sector 60 (Work from Office)Education: Graduate / UndergraduateInterview Mode: VirtualProject One - US Blended BankingRole: Customer Support Associate - Voice & ChatDate of Joining: 16th July 2026Shift: 24/7 Rotational (70% Voice 30% Chat)CTC: 51,350In-Hand: 40,800Vegas - US BankingRole: Customer Support Associate - VoiceDate of Joining: 20th July 2026Shift: 24/7 Rotational (100% Voice)CTC: 51,400In-Hand: 42,800Key RequirementsMinimum 1 year of experience in an International Call CenterExperience handling US customers through Voice ProcessExcellent English communication skillsGraduate / Undergraduate can applyImmediate joiners preferredImportant NotesNo cab facility providedWork from Office - Noida Sector 60Virtual interview processSubject Line: Application for Customer Support Associate - Noida
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Customer Support Executive || Freshers & Experienced

conviction hr

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Good Communication Skills Customer Relationship Customer Care BPO Voice Inbound Calls Chat Support International Voice Process
Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL
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Business Development Coordinator - Noida (Female Candidates Only)

Technopage

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Noida
Sales Client Services Executive Problem Solving Customer Management Cold Calling Good Communication Skills Lead Generation Customer Service Client Coordinator Direct Sales Client Solutions Client Relationship
As a Business Development Coordinator, you will play a crucial role in supporting the growth initiatives of our company. You will work closely with the business development team to ensure smooth operations and effective communication. **Key Responsibilities:**- **Market Research:** Conduct research to identify new markets, competitors, and potential clients, helping shape strategies for business growth. - **Lead Generation:** Assist in developing and managing strategies to acquire new leads, ensuring a steady influx of potential clients for the business. - **Client Communication:** Establish and maintain strong relationships with existing and prospective clients through phone calls, emails, and meetings to understand their needs better. - **Proposal Preparation:** Help create detailed business proposals and presentations tailored to client requirements, showcasing our offerings clearly. - **Sales Support:** Work closely with the sales team to track sales progress, manage client accounts, and assist in closing deals, contributing to overall sales efforts. - **Data Management:** Maintain and update client databases, ensuring all information is accurate and accessible for team use.**Required Skills and Expectations:**You should possess at least 1 to 2 years of experience in business development or related fields. Strong communication and interpersonal skills are essential, along with proficiency in using CRM tools and MS Office applications. A proactive attitude and excellent organizational abilities are necessary to manage multiple tasks effectively. You must be detail-oriented and able to work independently as well as part of a team. Adaptability and a willingness to learn will also be important in this dynamic role.
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Hiring Fresher / Customer Support Executive / 12th Pass

SGN Consultancy

  • 0 - 2 yrs
  • Gurgaon
Customer Service Customer Support Inbound Calls Domestic BPO Good Communication Skills Chat Support Customer Care BPO Voice
# Customer Support Executive - Job Description**Role Summary:**Dedicated Customer Support Executive with experience in delivering exceptional customer service across voice, email, and chat channels. Skilled in resolving customer inquiries, handling complaints, ensuring customer satisfaction, and meeting service-level targets while maintaining high quality standards.### Key Responsibilities:* Handle customer inquiries and complaints through voice, email, and chat support.* Provide accurate information about products, services, and company policies.* Resolve customer issues efficiently while ensuring a positive customer experience.* Escalate complex or unresolved cases to the appropriate departments.* Maintain detailed records of customer interactions in CRM systems.* Meet KPIs such as Customer Satisfaction (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT), and SLA adherence.* Follow company policies, quality guidelines, and compliance standards.* Collaborate with cross-functional teams to improve customer experience and operational efficiency.* Identify recurring customer issues and recommend process improvements.* Build strong customer relationships through empathy, active listening, and effective communication.### Key Skills:* Excellent verbal and written communication.* Strong problem-solving and conflict-resolution skills.* Customer-focused mindset with empathy and patience.* Ability to work in a fast-paced, target-driven environment.* Proficiency in CRM tools, Microsoft Office, and ticketing systems.* Time management, multitasking, and attention to detail.
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Urgent Requirement For Customer Care Executive

Jyoti Placements Service

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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10th Pass Freshers For Air Ticketing Executive

Career Indigo India

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. **Booking Air Tickets**: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. **Customer Service**: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. **Fare Calculation**: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. **Documentation**: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. **Follow-up**: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.
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Hiring Fresher - Email Support Executive - Gurgaon

SGN Consultancy

  • 0 - 2 yrs
  • Gurgaon
Customer Relationship Customer Service Customer Support Domestic BPO Inbound Calls
We are looking for an Email Support Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer inquiries and providing timely solutions through email communication. **Key Responsibilities:**- **Respond to Customer Emails**: You will handle customer queries and complaints via email, ensuring that every message is addressed promptly and professionally.- **Provide Solutions**: Understand customer issues clearly and provide accurate solutions. Aim to resolve problems efficiently to enhance customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions. This helps in tracking issues and maintaining continuity in support.- **Collaborate with Teams**: Work with other departments to ensure that customer issues are resolved effectively, sharing insights and feedback to improve services.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to confirm their satisfaction and gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills**: You should possess excellent written communication skills to interact with customers clearly and effectively.- **Problem-Solving Ability**: A good analytical mindset is essential to identify issues and provide suitable solutions quickly.- **Attention to Detail**: Being detail-oriented is crucial to ensure that all customer inquiries are addressed accurately.- **Basic Computer Skills**: Familiarity with email systems and basic computer operations will aid in handling customer requests efficiently.- **Positive Attitude**: A friendly and approachable demeanor is important for building rapport with customers. This is a full-time position that requires commitment and a willingness to learn. If you are eager to start your career in customer support, we encourage you to apply.
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Boarding Pass Executive || Freshers & Experienced

Bhartiya Airways

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Delhi
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
We are seeking a Boarding Pass Executive to join our team in Delhi. This role is ideal for candidates with a passion for customer service and a commitment to ensuring a smooth travel experience for passengers.In this position, you will be responsible for assisting travelers in the boarding process. This includes checking boarding passes, ensuring passengers have the correct documentation, and answering any questions they may have.
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12th Pass Freshers For Customer Care Executive

Paramount Enterprise

  • Fresher
  • Faridabad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in a full-time work-from-home role. The ideal candidate will have excellent communication skills and a passion for helping customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and chats to assist customers with their inquiries and provide clear and accurate information.- **Resolve Issues:** Identify customer issues and work towards finding effective solutions to ensure customer satisfaction.- **Document Interactions:** Maintain accurate records of customer interactions in the system for future reference and analysis.- **Provide Product Support:** Assist customers in understanding our products and services, guiding them through the features and benefits.- **Follow Up:** Reach out to customers post-resolution to ensure their issues are resolved and to gather feedback for continuous improvement.- **Collaborate with Team Members:** Work closely with colleagues to share insights and challenges, contributing to a better overall customer experience.**Required Skills and Expectations:**Candidates should possess strong verbal and written communication skills to interact effectively with customers. A patient and empathetic attitude is essential, as the role involves assisting customers with their problems. Basic computer skills are required for navigating customer service software and other tools. Freshers are welcome, and a minimum educational qualification of 12th pass is necessary. Candidates should also be self-motivated and able to work independently in a remote environment. A commitment to providing excellent customer service is vital for success in this role.
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Hiring For 12th Pass Freshers - Customer Care Executive

Paramount Enterprise

  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- **Provide Information About Products:** It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- **Resolve Customer Complaints:** You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- **Collaborate with Team Members:** Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.**Required Skills and Expectations:**- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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Interview For Customer Care Executive || 12th Pass - Freshers

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. **Problem Resolution**: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. **Product Information**: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. **Team Collaboration**: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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12th Pass Freshers For Customer Care Executive

Star Airways

  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Gurgaon. This role is ideal for individuals with 0 to 2 years of experience who are eager to assist customers and enhance their experience.Key Responsibilities:- **Customer Support**: Assist customers with inquiries, product information, and troubleshooting issues through phone, email, or chat. You will be the first point of contact, providing friendly and timely assistance.- **Problem Resolution**: Identify customer concerns and work to resolve them efficiently. You will listen to customer complaints and provide appropriate solutions, ensuring satisfaction and loyalty.- **Documentation**: Maintain accurate records of customer interactions and transactions. You will document issues and resolutions to help improve our services and processes.- **Team Collaboration**: Work closely with other team members and departments to ensure a smooth flow of information and enhance the overall customer experience. Good communication with colleagues is essential.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, both written and verbal. A positive attitude and a willingness to learn are crucial. You should be able to handle stressful situations calmly while maintaining professionalism. Basic computer skills and experience with customer management software will be an advantage. Flexibility in working hours and a commitment to providing excellent service are essential for success in this role.
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Customer Care Executive (Freshers) Delhi

Star Airways

  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. **Issue Resolution**: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. **Product Knowledge**: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. **Record Keeping**: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. **Feedback Collection**: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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Hiring For Sales Executive

Vibrato Lifecare Pvt.Ltd

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 63
Retail Sales Direct Sales Problem Solving Negotiation Skills Inside Sales Corporate Sales Lead Generation Customer Communication Sales Pressure Handling Outbound Calling Client Management Cold Calling Technical Sales
Job Title: TeleSales ExecutiveCompany: Vibrato Lifecare Pvt. Ltd.Location: Noida, Sector-63,G 94Job Type: Full-timeExperience Required: 0-3 YearsIndustry: Healthcare / Pharmaceuticals / Wellnesssalary 15-25kAbout the Company:Vibrato Lifecare Pvt. Ltd. is a fast-growing organization in the healthcare sector, committed to delivering high-quality wellness, pharmaceutical, and personal care products. Our mission is to improve lives through innovation, care, and trusted solutions.Job Summary:We are looking for an enthusiastic and self-motivated TeleSales Executive to contribute to generating sales for the company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.Key Responsibilities:Make outbound calls to prospective customers to promote and sell Vibrato Lifecare products.Explain product features, pricing, and benefits clearly and confidently.Follow up on leads and convert them into successful sales.Maintain customer database and update call records in CRM software.Meet and exceed daily/weekly/monthly sales targets.Handle customer queries, objections, and resolve issues professionally.Coordinate with field sales teams and support them with lead generation.Upsell or cross-sell products where relevant.Key Requirements:HSC/Graduate in any stream.Proven experience as telesales representative or similar role is a plus.Good communication skills in English and Hindi (Regional languages are a bonus).Basic computer skills and knowledge of CRM software.Ability to learn about products and explain them to customers.Positive attitude and strong work ethic.Goal-oriented with a passion for sales.What We Offer:Competitive salary with performance incentives.Friendly and supportive work environment.Opportunities for career growth and skill development.Training and mentoring by industry professionals.
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Frequently Asked Question

Q1. What is Customer Care Executive Jobs?

This is the most helpful job preferred by most of the educated people these days. In this job, the executives help customers by answering their queries, resolving their concerns, and offering appropriate information related to any product or service. Retail, telecommunications, banking, medical, and many other fields are offering ample of inbound and outbound jobs.

Q2. What kind of Customer Care Executive Skills are required for securing a job?

Some of the essential skills that any applicant must have are excellent communication, problem-solving abilities, patience, computer proficiency, and multitasking. Also, they have to gather complete info about the company's products and services crucial for effectively assisting customers.

Q3. What is average Customer Care Executive Salary in Delhi NCR?

The average salary for a Customer Care Executive in Delhi NCR ranges from 20,000 to 30,000 per month, depending on experience, skills, and the company. As per the level of proficiency and the worth value of the company, the salary may be higher or lower as well.

Q4. Which Customer Care Executive Course in Delhi NCR is highly beneficial?

You can pursue any course based on the skills you need like computer proficiency, communication skills, and multitasking. Any graduate can apply for the customer care executive jobs in Delhi/NCR. Institutes like NIIT, Aptech, and online platforms like Coursera and Udemy offer relevant courses related to customer care executives.

Q5. How can I find the best Customer Care Executive Jobs in Delhi NCR?

It is straightforward these days. Get enrolled at Placementindia.com. This is the trusted job-providing portal. Here you can get ample job opportunities according to your skills and expectations. However, networking and visiting company career pages can also help secure a job.

Taking experts guidance with us for your personal development is also easy at Placementindia.com.

Customer Care Executive Job Openings in Delhi NCR

The requirement for personnel in the business as well as other sectors is rapidly rising at Delhi NCR which has broadened its parameters being a leading financial location and so resulted in an increase to buyers care professional openings within Delhi NCR.

Whether it is about providing intervention assistance or handling customer care complaints, staff related to various industries always play a significant role which makes this career path appealing for beginners as well as experienced ones.

So, in this guide we will help you with the information and tips that are basically necessary to find a customer care executive job in Delhi NCR alongwith key skills required, opportunities be it full time or part & if you want some customer care execuitve work-from-home options as well.

Essentials of a Customer Care Executive

Customer care executives take on responsibilities that ensure a good and satisfactory customer experience in an age when this can certainly be the critical deciding factor as to whether they like it or not ideology of your brand compared with others. Some of their responsibilities include:

  • Handling calls, emails, or chats from customers and solving their problems.
  • Helping customers with product specifications, price and features
  • Professionally dealing with customers to avoid jeopardizing customer satisfaction.

This requires patience, as well a high level of communication and customer skills. These core responsibilities are well known for those who are searching for jobs as customer care executives of Delhi NCR.

Current Job Openings of Customer Care Executive in Delhi NCR

Customer Care Executives jobs in Delhi NCR job market are large, offering positions at a range of industries from e-commerce to Finance. Whether it is the call center, corporate office or even tech companies have possible job opportunities. Some of these workplaces provide a performance bonus, also training programs and promotion opportunities so this job market is becoming the hot pick for newcomers to start their career in customer service.

As their job requirements get updated often, it is advised to regularly check the hiring out on Naukri / Indeed and LinkedIn. Keep a regular check on the latest hiring news for customer care executive jobs in Delhi NCR.

How to Apply for Customer Care Executive Jobs in Delhi NCR?

To get job offers of customer support executive in Delhi NCR, it is essential to perform a few key steps:

  1. Make a Good Resume: Include all applicable abilities including communication skills, problem-solving and prior experience working with customers.
  2. Network: Join groups on professional websites such as LinkedIn and meet other like-minded people who may be to provide you some insights or even a new job.
  3. Job Portals: this is general advice yet most people ignore it, and that is your mistake — register on job portals like Naukri, and Glassdoor because maximum jobs are posted there only.
  4. Get Ready: You may need to rehearse responses for some common interview questions that show why you belong in the position.

By being proactive and by customizing your application, you can more likely land a position as a customer care executive.

Skills Needed For Customer Care Executive Jobs In Delhi NCR

Becoming a Customer Care Executive in Delhi NCR It demands a certain set of Skills needed for a customer care executive career to be prosperous the list includes:

  • Effective Customer Engagement: Requires the ability to effectively communicate, both verbally and in writing.
  • Problem-Solving Capabilities: You must solve customer problems quickly and effectively to keep them totally satisfied.
  • Attention to Detail: Customer interactions need to be tagged appropriately, much the same as other sorts of data save and manipulation.
  • Emotionally Resilient: Dealing with complaints & feedback can be challenging – the ability to remain calm under pressure.
  • Candidates: who choose to work on these skills have a higher chance of getting selected for customer care executive job opportunities in Delhi NCR.

Remote Customer Care Executive Job Openings in Delhi NCR

Lot of Work-from-home trends remote customer care executive job openings in Delhi NCR Employers Employers also have the power to empower more of their workforce with better opportunities, and increased efficiency at scale. This usually involves a little of what the head of communications does — working in CRM software to help or defray some part f replying to customer email inquiries.

Make sure before you look into customer service job openings from home in Delhi NCR that you have the right technology and are self-motivated to power through these tasks on your own. This can be the best useful for you if you are interested in some hours work and better working time such as remote jobs.

Scope of Customer Care Executive Jobs

There is a large scope in customer care executive jobs for freshers, most of the companies are hiring candidates at an entry level which also provides them with decent training. This process enables freshers to learn on the job and is a must for them because they are inexperienced.

Customer service is a broad field with many jobs available, which makes it easier for women ready to go back into the workforce. Delhi NCR many companies has policies in place for diversity and inclusion, so girls looking for customer care executive jobs in Delhi may have it easier than others. With a major focus on achieving work-life balance for female professionals, many companies are providing remote or flexible working hours.

Conclusion

The job vacancies in Delhi NCR for customer care executives could be easily said as the best start of a career to a fresher or even will work out if you have experience working since they do not ask much about your records so these are some points that might attract and help candidates. 

With such a fast-paced area to work in — help job seekers succeed by defining product management positions, smartly working jobs, and developing other professional expertise pathways for people wanting to move into this career path. This means that there is something for everyone in the customer care space — whether you are a fresher, veteran agent, or someone looking to work from home!

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