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Customer Care Executive Job Vacancies in Delhi NCR

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  • Fresher
  • Delhi
Customer Relationship Customer Handling Customer Care
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to provide support and assistance to customers while working from home. **Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and provide accurate information, ensuring they feel valued and understood.- **Resolve Issues:** Address customer concerns and complaints efficiently, aiming for quick resolutions to enhance customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- **Provide Product Information:** Educate customers about products or services, helping them make informed decisions tailored to their needs.- **Follow Up:** Regularly check in with customers to ensure their issues have been resolved and to gather feedback for service improvement.**Required Skills and Expectations:**You should have excellent communication skills, both written and verbal, to interact effectively with customers. A positive attitude and patience are necessary to handle various customer scenarios successfully. Being self-motivated and organized is essential for working independently from home. Familiarity with basic computer applications and Internet usage is important for managing customer interactions smoothly. Additionally, being a 10th pass candidate is required, making this role suitable for freshers eager to start their careers in customer service.
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- **Provide Information About Products:** It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- **Resolve Customer Complaints:** You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- **Collaborate with Team Members:** Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.**Required Skills and Expectations:**- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Sarita Vihar Delhi
Customer Support Customer Care
Handle inbound and outbound customer calls.Resolve customer queries and complaints professionally.Provide accurate information about products and services.Maintain customer records in the CRM system.Follow up with customers when required.Meet quality and productivity targets.Coordinate with internal teams to resolve customer issues.Requirements:Excellent communication skills in English and Hindi.Basic computer knowledge (MS Office, Email, CRM).Good listening and problem-solving skills.Customer-focused attitude.Ability to work in rotational shifts (if applicable).Preferred Experience:Customer SupportBPO/Call CenterInsurance (Health, Motor, Term)Loan or Banking ProcessSalary: As per company standards + Incentives (if applicable)Benefits:PF & ESICPaid LeavesTraining & Career GrowthPerformance Incentives
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Delhi
CCE Office Assistant
We are looking for beautiful and confident girl and it is a good job in in film production houseVery good environment
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Tele Caller Tele Marketing Executive Customer Focus
We are looking for a Customer Care Executive to join our team, working from home and providing excellent service to our customers. This role is ideal for individuals who are eager to start their careers in customer service. **Key Responsibilities:**- **Answer Customer Inquiries**: Respond to customer questions regarding products and services, ensuring clarity and understanding.- **Resolve Issues**: Address and resolve customer complaints in a friendly and effective manner, maintaining customer satisfaction.- **Maintain Records**: Document customer interactions and feedback accurately in the company system to track inquiries and resolutions.- **Provide Product Information**: Educate customers about product features, benefits, and usage, helping them make informed choices.- **Follow Up**: Reach out to customers after resolving their issues to ensure complete satisfaction and obtain feedback for improvement.**Required Skills and Expectations:**- Candidates should have completed high school (12th pass) and possess strong communication skills, both verbal and written. - Ability to work independently from home, managing time effectively and maintaining productivity without direct supervision.- Strong problem-solving skills to handle customer issues promptly and professionally.- Familiarity with basic computer applications and the ability to learn new software quickly.- Positive attitude and eagerness to help customers, showcasing patience and empathy in challenging situations.This role allows you to develop your customer service skills and make a real difference for our customers.
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Opening For Sales Executive

Kusvika Enterprises

  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Defence Colony Delhi
CUSTOMER HANDLING KNOWLEDGE OF HALLMARK Customer Management KNOWLEDGE OFGIA Customer Acquisition
We are looking for a Sales Executive based in Defence Colony who will be key in driving our sales initiatives. The ideal candidate will have 2 to 3 years of experience in a sales role, holding a professional degree.**Key Responsibilities:**- **Prospect New Clients:** Identify and approach potential clients to generate leads and build a solid customer base.- **Conduct Sales Presentations:** Prepare and deliver engaging presentations to showcase our products and services, highlighting their benefits to clients.- **Manage Customer Relationships:** Build and maintain strong relationships with existing clients by understanding their needs and providing excellent service.- **Achieve Sales Targets:** Work towards individual and team sales objectives, ensuring targets are met or exceeded consistently.- **Market Research:** Stay updated on market trends and competitor activities to identify new opportunities for sales growth.- **Report Sales Activities:** Maintain accurate records of sales activities, client interactions, and performance metrics for review and strategy development.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively interact with clients and present information clearly.- Proven sales experience and track record of meeting or exceeding targets in a competitive environment.- Excellent negotiation skills to close deals effectively while ensuring a win-win situation for both the company and the client.- Ability to work independently and as part of a team, demonstrating a proactive approach to tasks.- Strong organizational skills and attention to detail, ensuring all client interactions and sales data are well-documented and managed.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Ghaziabad
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
As a Boarding Pass Executive based in Ghaziabad, you will play a key role in ensuring a smooth check-in process for travelers. Your main duties will include:- **Preparing Boarding Passes**: You will generate and issue boarding passes to passengers, ensuring that all details are correct and in accordance with airline regulations.- **Assisting Passengers**: Help passengers with any queries related to their boarding passes, including explaining seating arrangements and baggage policies.- **Coordinating with Airlines**: Work closely with various airline representatives to handle any issues or changes related to check-in and boarding processes.- **Maintaining Records**: Keep accurate records of issued boarding passes and passenger information to ensure compliance with security and operational requirements.- **Ensuring Compliance**: Adhere to safety and security regulations to protect passenger data and uphold the integrity of the boarding process.To succeed in this role, candidates should have the following skills and qualities:- **Communication Skills**: Strong verbal and written communication skills are essential to interact effectively with passengers and team members.- **Attention to Detail**: You must be meticulous in checking passenger details to prevent errors that could affect travel plans.- **Customer Service Orientation**: A friendly and helpful attitude is a must, as you will be assisting passengers throughout their check-in experience.- **Problem-Solving Abilities**: You should be able to think on your feet and resolve issues promptly while maintaining a calm demeanor.- **Team Player**: Collaborating with colleagues and airline staff is crucial to ensure an efficient operation. This position is suitable for candidates with no prior experience up to six years, and a minimum education of a 12th-grade pass.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Gurgaon. This role is ideal for individuals with 0 to 2 years of experience who are eager to assist customers and enhance their experience.Key Responsibilities:- **Customer Support**: Assist customers with inquiries, product information, and troubleshooting issues through phone, email, or chat. You will be the first point of contact, providing friendly and timely assistance.- **Problem Resolution**: Identify customer concerns and work to resolve them efficiently. You will listen to customer complaints and provide appropriate solutions, ensuring satisfaction and loyalty.- **Documentation**: Maintain accurate records of customer interactions and transactions. You will document issues and resolutions to help improve our services and processes.- **Team Collaboration**: Work closely with other team members and departments to ensure a smooth flow of information and enhance the overall customer experience. Good communication with colleagues is essential.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, both written and verbal. A positive attitude and a willingness to learn are crucial. You should be able to handle stressful situations calmly while maintaining professionalism. Basic computer skills and experience with customer management software will be an advantage. Flexibility in working hours and a commitment to providing excellent service are essential for success in this role.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Compliance Knowledge Gold Appraisal Documentation Sales Skills Teamwork Product Knowledge Problem-solving Customer Service
Job OverviewWe are looking for enthusiastic and responsible Male and Female Gold Loan Executives to join our team. The ideal candidate should have experience in telecalling, lead generation, and gold loan operations, with the ability to accurately assess gold jewellery and assist customers throughout the loan process.EligibilityGender: Male & FemaleQualification: 12th Pass or aboveExperience: 6 months to 2+ years (Freshers with relevant knowledge may also apply)Key ResponsibilitiesAssess gold jewellery for purity (karat), weight, and quality.Perform gold testing using methods such as the touchstone test, acid test, or karat meter.Calculate the value of gold based on current market rates.Verify pledged ornaments for gold loan processing.Maintain accurate records of evaluated jewellery.Ensure the safe handling and secure storage of customer jewellery.Identify fake or adulterated gold items.Assist customers with queries related to gold valuation and loan procedures.Follow company policies, operational guidelines, and security procedures.Handle telecalling activities and generate leads for gold loan services.Required SkillsGood communication and customer handling skills.Experience in telecalling and lead generation.Knowledge of gold appraisal and valuation.Basic computer knowledge.Attention to detail and honesty in handling customer assets.Ability to work in a target-oriented environment.Preferred Experience6 months to 2+ years of experience in Gold Loan, NBFC, Banking, or Financial Services.Contact-9212495094
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Gurgaon Sector 18
Customer Relationship International BPO BPO Customer Service Proficiency in English
We have an urgent requirement from AIS Business Solutions (Gurgaon) for International Voice Process (US Customer Care).Requirement Details:* Experience: Minimum 1 year in International Voice Process only
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Inside Sales Executive (1-4 Years)

Vibrato Lifecare Pvt.Ltd

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 63
Outbound Calling Retail Sales Problem Solving Lead Generation Inside Sales Cold Calling Pressure Handling Customer Communication Negotiation Skills Client Management Corporate Sales Sales
Job Title: TeleSales ExecutiveCompany: Vibrato Lifecare Pvt. Ltd.Location: Noida, Sector-63,G 94Job Type: Full-timeExperience Required: 0
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  • Fresher
  • 2.3 Lac/Yr
  • Noida Sector 2
Customer Relationship Customer Support Customer Management Customer Handling Customer Care Communication Skills
As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- **Problem Resolution:** Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- **Product Knowledge:** Maintain a deep understanding of the companys products and services to assist customers accurately.- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- **Record Keeping:** Document customer interactions and transactions in the companys system for future reference and analysis.- **Collaboration:** Work with team members and other departments to ensure a seamless customer experience.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.
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Urgent Requirement For International Customer Support Executive

Recruitia a Brand of Manju Workforce Solutions

  • 1 yrs
  • Noida Sector 60
Customer Relationship International BPO Customer Service Proficiency in English BPO
Hiring Customer Support Associate - US Banking ProcessLocation: Noida Sector 60 (Work from Office)Education: Graduate / UndergraduateInterview Mode: VirtualProject One - US Blended BankingRole: Customer Support Associate - Voice & ChatDate of Joining: 16th July 2026Shift: 24/7 Rotational (70% Voice 30% Chat)CTC: 51,350In-Hand: 40,800Vegas - US BankingRole: Customer Support Associate - VoiceDate of Joining: 20th July 2026Shift: 24/7 Rotational (100% Voice)CTC: 51,400In-Hand: 42,800Key RequirementsMinimum 1 year of experience in an International Call CenterExperience handling US customers through Voice ProcessExcellent English communication skillsGraduate / Undergraduate can applyImmediate joiners preferredImportant NotesNo cab facility providedWork from Office - Noida Sector 60Virtual interview processSubject Line: Application for Customer Support Associate - Noida
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Good Communication Skills Customer Relationship Customer Care BPO Voice Inbound Calls Chat Support International Voice Process
Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Noida
Sales Client Services Executive Problem Solving Customer Management Cold Calling Good Communication Skills Lead Generation Customer Service Client Coordinator Direct Sales Client Solutions Client Relationship
As a Business Development Coordinator, you will play a crucial role in supporting the growth initiatives of our company. You will work closely with the business development team to ensure smooth operations and effective communication. **Key Responsibilities:**- **Market Research:** Conduct research to identify new markets, competitors, and potential clients, helping shape strategies for business growth. - **Lead Generation:** Assist in developing and managing strategies to acquire new leads, ensuring a steady influx of potential clients for the business. - **Client Communication:** Establish and maintain strong relationships with existing and prospective clients through phone calls, emails, and meetings to understand their needs better. - **Proposal Preparation:** Help create detailed business proposals and presentations tailored to client requirements, showcasing our offerings clearly. - **Sales Support:** Work closely with the sales team to track sales progress, manage client accounts, and assist in closing deals, contributing to overall sales efforts. - **Data Management:** Maintain and update client databases, ensuring all information is accurate and accessible for team use.**Required Skills and Expectations:**You should possess at least 1 to 2 years of experience in business development or related fields. Strong communication and interpersonal skills are essential, along with proficiency in using CRM tools and MS Office applications. A proactive attitude and excellent organizational abilities are necessary to manage multiple tasks effectively. You must be detail-oriented and able to work independently as well as part of a team. Adaptability and a willingness to learn will also be important in this dynamic role.
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  • 0 - 2 yrs
  • Gurgaon
Customer Service Customer Support Inbound Calls Domestic BPO Good Communication Skills Chat Support Customer Care BPO Voice
# Customer Support Executive - Job Description**Role Summary:**Dedicated Customer Support Executive with experience in delivering exceptional customer service across voice, email, and chat channels. Skilled in resolving customer inquiries, handling complaints, ensuring customer satisfaction, and meeting service-level targets while maintaining high quality standards.### Key Responsibilities:* Handle customer inquiries and complaints through voice, email, and chat support.* Provide accurate information about products, services, and company policies.* Resolve customer issues efficiently while ensuring a positive customer experience.* Escalate complex or unresolved cases to the appropriate departments.* Maintain detailed records of customer interactions in CRM systems.* Meet KPIs such as Customer Satisfaction (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT), and SLA adherence.* Follow company policies, quality guidelines, and compliance standards.* Collaborate with cross-functional teams to improve customer experience and operational efficiency.* Identify recurring customer issues and recommend process improvements.* Build strong customer relationships through empathy, active listening, and effective communication.### Key Skills:* Excellent verbal and written communication.* Strong problem-solving and conflict-resolution skills.* Customer-focused mindset with empathy and patience.* Ability to work in a fast-paced, target-driven environment.* Proficiency in CRM tools, Microsoft Office, and ticketing systems.* Time management, multitasking, and attention to detail.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 5
Customer Care Customer Support Customer Handling Domestic BPO
Handle customer queries via calls, emails, and chats.Provide accurate information regarding products and services.Resolve customer complaints and ensure customer satisfaction.Maintain records of customer interactions and follow-ups.Escalate complex issues to the concerned department when required.Achieve daily productivity and quality targets.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. **Booking Air Tickets**: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. **Customer Service**: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. **Fare Calculation**: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. **Documentation**: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. **Follow-up**: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Ground Staff Activities Direct Sales Airport Ticketing Personality Development Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Basic Computer Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager
We are seeking dedicated Airport Staff to join our team in Delhi. This role is essential in ensuring smooth operations at the airport, providing excellent customer service to travelers.Key Responsibilities:1. **Customer Service**: Greet passengers, assist with check-in procedures, answer inquiries, and ensure a pleasant travel experience.2. **Baggage Handling**: Manage and help passengers with their luggage, ensuring that bags are safely loaded and unloaded.3. **Screening and Security**: Support security staff in screening passengers and their belongings for safety compliance, ensuring a secure airport environment.4. **Information Desk Support**: Provide accurate flight information and assistance with flight schedules, gate changes, and other travel-related queries.5. **Emergency Procedures**: Be familiar with emergency protocols to assist in evacuations or safety procedures when necessary.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with passengers and team members. A good sense of responsibility and attention to detail is essential for safety and service excellence. Basic problem-solving skills are necessary to address passenger concerns and ensure their needs are met. Ability to work in a fast-paced environment and handle various tasks simultaneously is important. While previous experience is not required, a willingness to learn and adapt is crucial for success in this role.
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Hiring For Sales Executive

Vibrato Lifecare Pvt.Ltd

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 63
Retail Sales Direct Sales Problem Solving Negotiation Skills Inside Sales Corporate Sales Lead Generation Customer Communication Sales Pressure Handling Outbound Calling Client Management Cold Calling Technical Sales
Job Title: TeleSales ExecutiveCompany: Vibrato Lifecare Pvt. Ltd.Location: Noida, Sector-63,G 94Job Type: Full-timeExperience Required: 0-3 YearsIndustry: Healthcare / Pharmaceuticals / Wellnesssalary 15-25kAbout the Company:Vibrato Lifecare Pvt. Ltd. is a fast-growing organization in the healthcare sector, committed to delivering high-quality wellness, pharmaceutical, and personal care products. Our mission is to improve lives through innovation, care, and trusted solutions.Job Summary:We are looking for an enthusiastic and self-motivated TeleSales Executive to contribute to generating sales for the company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.Key Responsibilities:Make outbound calls to prospective customers to promote and sell Vibrato Lifecare products.Explain product features, pricing, and benefits clearly and confidently.Follow up on leads and convert them into successful sales.Maintain customer database and update call records in CRM software.Meet and exceed daily/weekly/monthly sales targets.Handle customer queries, objections, and resolve issues professionally.Coordinate with field sales teams and support them with lead generation.Upsell or cross-sell products where relevant.Key Requirements:HSC/Graduate in any stream.Proven experience as telesales representative or similar role is a plus.Good communication skills in English and Hindi (Regional languages are a bonus).Basic computer skills and knowledge of CRM software.Ability to learn about products and explain them to customers.Positive attitude and strong work ethic.Goal-oriented with a passion for sales.What We Offer:Competitive salary with performance incentives.Friendly and supportive work environment.Opportunities for career growth and skill development.Training and mentoring by industry professionals.
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  • 0 - 2 yrs
  • Gurgaon
Customer Relationship Customer Service Customer Support Domestic BPO Inbound Calls
We are looking for an Email Support Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer inquiries and providing timely solutions through email communication. **Key Responsibilities:**- **Respond to Customer Emails**: You will handle customer queries and complaints via email, ensuring that every message is addressed promptly and professionally.- **Provide Solutions**: Understand customer issues clearly and provide accurate solutions. Aim to resolve problems efficiently to enhance customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions. This helps in tracking issues and maintaining continuity in support.- **Collaborate with Teams**: Work with other departments to ensure that customer issues are resolved effectively, sharing insights and feedback to improve services.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to confirm their satisfaction and gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills**: You should possess excellent written communication skills to interact with customers clearly and effectively.- **Problem-Solving Ability**: A good analytical mindset is essential to identify issues and provide suitable solutions quickly.- **Attention to Detail**: Being detail-oriented is crucial to ensure that all customer inquiries are addressed accurately.- **Basic Computer Skills**: Familiarity with email systems and basic computer operations will aid in handling customer requests efficiently.- **Positive Attitude**: A friendly and approachable demeanor is important for building rapport with customers. This is a full-time position that requires commitment and a willingness to learn. If you are eager to start your career in customer support, we encourage you to apply.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Delhi
Domestic BPO Customer Calling Outbound Calls
As a Customer Care Executive, you will play a vital role in ensuring our customers are satisfied and well-informed. Your responsibilities will include:- **Responding to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns promptly and politely.- **Providing Product Information:** You will assist customers by providing detailed information about our products and services, helping them make informed choices.- **Resolving Complaints:** You will manage and resolve customer complaints efficiently, ensuring a positive experience and maintaining customer loyalty.- **Documenting Interactions:** You will keep accurate records of customer interactions and transactions in our system for future reference and follow-up.- **Following Up with Customers:** You will reach out to customers after resolving issues to ensure they are satisfied with the solutions provided.To be successful in this role, you should meet the following requirements:- **Educational Background:** A minimum of 12th-grade education is necessary to apply for this position.- **Communication Skills:** Strong verbal and written communication skills in English and Hindi are essential, as you will be interacting with diverse customers.- **Problem-Solving Ability:** You should possess a proactive attitude and the capability to think critically to resolve issues efficiently.- **Team Player:** The ability to collaborate with colleagues and maintain a positive attitude in a dynamic environment is important.- **Basic Computer Skills:** Familiarity with computers and customer management systems will help you navigate our tools effectively.This role is perfect for individuals looking to start their careers in customer service where dedication to customer satisfaction is key.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. **Issue Resolution**: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. **Product Knowledge**: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. **Record Keeping**: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. **Feedback Collection**: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Tally Customer Handling Policy Servicing Bank Reconciliation Cash Handling Cashier Activities Cash Collection Money Transfer Counter Sales Excel Report Preparation Petty Cash Management Fund Transfer Data Management Problem Solving Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Telephone Handling Convincing Power Administrative Skills Coordination Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills
As a Front Office Executive in Delhi, you will be the first point of contact for our clients and visitors, ensuring a warm welcome and a professional atmosphere. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.Key Responsibilities:1. **Greeting Guests**: You will warmly welcome guests and visitors, providing them with a positive first impression of the company. Your friendly demeanor will help create a welcoming environment.2. **Managing Calls**: You will answer phone calls efficiently, directing them to the appropriate departments, taking messages when necessary, and ensuring smooth communication.3. **Handling Correspondence**: You will be responsible for managing incoming and outgoing mail and emails, ensuring all correspondence is organized and responded to in a timely manner.4. **Administrative Support**: You will assist with various administrative tasks such as filing, data entry, and maintaining office supplies to ensure the front office runs smoothly.5. **Scheduling Appointments**: You will coordinate appointments and meetings, ensuring all participants are informed and prepared.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi, both verbal and written. Good organizational skills and attention to detail are essential, as is the ability to multitask effectively in a fast-paced environment. A professional appearance and demeanor are crucial, along with a proactive attitude towards problem-solving. Being a team player and adapting to office dynamics will contribute greatly to success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Customer Care Passport Checking
The role of Boarding Pass Executive involves managing the process of issuing boarding passes for passengers. This position is essential in ensuring a smooth travel experience for customers. **Key Responsibilities:**- **Issuing Boarding Passes:** You will be responsible for printing and distributing boarding passes to passengers, ensuring they receive the correct flight information.- **Assisting Passengers:** Provide help to travelers who may have questions or need guidance regarding their boarding passes or flight details.- **Maintaining Records:** Keep accurate records of boarding passes issued and check for any discrepancies to ensure information is up to date.- **Collaborating with Team:** Work closely with your team and other airport staff to coordinate the boarding process effectively and resolve any issues that may arise.- **Ensuring Compliance:** Follow standard operating procedures and airport regulations to ensure safety and security during the boarding process.**Required Skills and Expectations:**Candidates should possess a basic understanding of customer service and be able to communicate clearly and professionally. Attention to detail is important to ensure accurate information is provided to passengers. Proficiency in handling office equipment, such as printers and computers, is preferable. You should work well in a team environment, be adaptable to fast-paced situations, and have a willingness to learn. Previous experience is not mandatory, but being proactive and eager to assist others will be an advantage.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Delhi
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
We are seeking a Boarding Pass Executive to join our team in Delhi. This role is ideal for candidates with a passion for customer service and a commitment to ensuring a smooth travel experience for passengers.In this position, you will be responsible for assisting travelers in the boarding process. This includes checking boarding passes, ensuring passengers have the correct documentation, and answering any questions they may have.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Activities Retail Executive Cargo Loader Airport Ticketing
We are seeking dedicated individuals to fill the role of Ground Staff in Delhi. This position is suitable for candidates with 0 to 5 years of experience and a minimum education level of 10th grade. The role involves ensuring efficient ground operations at the airport.Key Responsibilities:1. **Check-in Assistance**: Assist passengers during the check-in process by providing information and facilitating a smooth experience.2. **Baggage Handling**: Ensure the proper loading and unloading of baggage onto and from aircraft, maintaining safety and efficiency.3. **Customer Service**: Address passenger inquiries and resolve issues, ensuring a positive experience throughout their journey.4. **Safety Compliance**: Follow all safety regulations and procedures to maintain a secure working environment at the airport.5. **Coordination with Teams**: Collaborate with other ground staff and departments to ensure timely flight operations.Required Skills and Expectations:Candidates should possess strong communication skills, as interacting with passengers and team members is crucial. A friendly demeanor is essential for providing excellent customer service. Successful candidates will be able to work under pressure and adapt to varied tasks in a dynamic environment. Basic problem-solving skills and attention to detail are also important. Flexibility in work hours, including evenings and weekends, may be necessary. This role is a great opportunity for those keen on starting their careers in the aviation industry.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Operation Customer Service Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Airline Ground Staff Air Port Ground Staff Ground Airlines Ground Airport
We are seeking a dedicated Ground Staff Supervisor to manage and coordinate daily ground operations at our Delhi location. This role is ideal for individuals with 0 to 5 years of experience who are eager to lead a team and ensure smooth airport operations.Key Responsibilities:- **Team Management**: Supervise and lead a team of ground staff, ensuring all tasks are completed efficiently and effectively.- **Operations Coordination**: Oversee daily ground operations, including check-in, baggage handling, and boarding procedures, ensuring they meet safety and service standards.- **Customer Service**: Address passenger inquiries and resolve any issues that arise during ground operations, maintaining a high level of customer satisfaction.- **Training and Development**: Provide training and ongoing support to new staff members, fostering a positive work environment while enhancing team performance.- **Safety Compliance**: Ensure all safety protocols and regulations are strictly followed during operations to maintain a safe environment for both staff and passengers.Required Skills and Expectations:Candidates should possess strong leadership abilities and excellent communication skills to effectively interact with both team members and passengers. Attention to detail is crucial, along with the ability to manage multiple tasks in a fast-paced environment. A minimum education of 10th grade is required, and a proactive attitude will be highly valued. Flexibility in working hours and a commitment to service excellence are essential for success in this role.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Noida
Cargo Handling Airline Operations Airport Cargo Airport Operation Ground Management Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Airport Ramp Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff
Join our team as a Ground Operations Staff member in Noida. This is an exciting entry-level position suitable for candidates with various experience levels, including freshers. You will play a vital role in ensuring smooth operations at our facility.Key Responsibilities:1. **Daily Operations Oversight**: You will assist with the daily tasks needed to keep our operations running efficiently, working closely with other team members and supervisors.2. **Logistics Coordination**: Help in coordinating the movement of goods and equipment. This involves organizing transportation and managing the timely delivery of items.3. **Inventory Management**: You will be responsible for checking and maintaining inventory levels, ensuring that we have the necessary supplies and materials available.4. **Safety Compliance**: Follow safety guidelines and ensure that all operations adhere to safety regulations to maintain a secure working environment.5. **Equipment Handling**: Assist in the proper handling and maintenance of equipment, ensuring that everything is functional and safe for use.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess good communication skills. Attention to detail is important, as you will be ensuring accuracy in logistics and inventory management. A team-oriented mindset is essential, along with the ability to adapt to changing tasks and priorities. Basic knowledge of safety practices will be an advantage. Ideal candidates will be reliable, punctual, and ready to learn in a dynamic work environment.
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Frequently Asked Question

Q1. What is Customer Care Executive Jobs?

This is the most helpful job preferred by most of the educated people these days. In this job, the executives help customers by answering their queries, resolving their concerns, and offering appropriate information related to any product or service. Retail, telecommunications, banking, medical, and many other fields are offering ample of inbound and outbound jobs.

Q2. What kind of Customer Care Executive Skills are required for securing a job?

Some of the essential skills that any applicant must have are excellent communication, problem-solving abilities, patience, computer proficiency, and multitasking. Also, they have to gather complete info about the company's products and services crucial for effectively assisting customers.

Q3. What is average Customer Care Executive Salary in Delhi NCR?

The average salary for a Customer Care Executive in Delhi NCR ranges from 20,000 to 30,000 per month, depending on experience, skills, and the company. As per the level of proficiency and the worth value of the company, the salary may be higher or lower as well.

Q4. Which Customer Care Executive Course in Delhi NCR is highly beneficial?

You can pursue any course based on the skills you need like computer proficiency, communication skills, and multitasking. Any graduate can apply for the customer care executive jobs in Delhi/NCR. Institutes like NIIT, Aptech, and online platforms like Coursera and Udemy offer relevant courses related to customer care executives.

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