1082

Customer Care Executive Job Vacancies in Delhi NCR

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Business Development Coordinator - Noida (Female Candidates Only)

Technopage

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Noida
Sales Client Services Executive Problem Solving Customer Management Cold Calling Good Communication Skills Lead Generation Customer Service Client Coordinator Direct Sales Client Solutions Client Relationship
Location: Sector 6, Noida (Nearest Metro: Sector 15, Blue Line) Work Mode: Work from Office Working Days: Monday to Saturday
View all details
Apply

Hiring Fresher / Customer Support Executive / 12th Pass

SGN Consultancy

  • 0 - 2 yrs
  • Gurgaon
Customer Service Customer Support Inbound Calls Domestic BPO Good Communication Skills Chat Support Customer Care BPO Voice
# Customer Support Executive - Job Description**Role Summary:**Dedicated Customer Support Executive with experience in delivering exceptional customer service across voice, email, and chat channels. Skilled in resolving customer inquiries, handling complaints, ensuring customer satisfaction, and meeting service-level targets while maintaining high quality standards.### Key Responsibilities:* Handle customer inquiries and complaints through voice, email, and chat support.* Provide accurate information about products, services, and company policies.* Resolve customer issues efficiently while ensuring a positive customer experience.* Escalate complex or unresolved cases to the appropriate departments.* Maintain detailed records of customer interactions in CRM systems.* Meet KPIs such as Customer Satisfaction (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT), and SLA adherence.* Follow company policies, quality guidelines, and compliance standards.* Collaborate with cross-functional teams to improve customer experience and operational efficiency.* Identify recurring customer issues and recommend process improvements.* Build strong customer relationships through empathy, active listening, and effective communication.### Key Skills:* Excellent verbal and written communication.* Strong problem-solving and conflict-resolution skills.* Customer-focused mindset with empathy and patience.* Ability to work in a fast-paced, target-driven environment.* Proficiency in CRM tools, Microsoft Office, and ticketing systems.* Time management, multitasking, and attention to detail.
View all details
Apply

Urgent Requirement For Customer Care Executive

Jyoti Placements Service

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
View all details
Apply

Openings For Boarding Pass Executive || Freshers & Experienced

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Customer Care Passport Checking
The role of Boarding Pass Executive involves managing the process of issuing boarding passes for passengers. This position is essential in ensuring a smooth travel experience for customers. **Key Responsibilities:**- **Issuing Boarding Passes:** You will be responsible for printing and distributing boarding passes to passengers, ensuring they receive the correct flight information.- **Assisting Passengers:** Provide help to travelers who may have questions or need guidance regarding their boarding passes or flight details.- **Maintaining Records:** Keep accurate records of boarding passes issued and check for any discrepancies to ensure information is up to date.- **Collaborating with Team:** Work closely with your team and other airport staff to coordinate the boarding process effectively and resolve any issues that may arise.- **Ensuring Compliance:** Follow standard operating procedures and airport regulations to ensure safety and security during the boarding process.**Required Skills and Expectations:**Candidates should possess a basic understanding of customer service and be able to communicate clearly and professionally. Attention to detail is important to ensure accurate information is provided to passengers. Proficiency in handling office equipment, such as printers and computers, is preferable. You should work well in a team environment, be adaptable to fast-paced situations, and have a willingness to learn. Previous experience is not mandatory, but being proactive and eager to assist others will be an advantage.
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Jobs by Related Category

10th Pass Freshers For Air Ticketing Executive

Career Indigo India

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. **Booking Air Tickets**: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. **Customer Service**: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. **Fare Calculation**: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. **Documentation**: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. **Follow-up**: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.
View all details
Apply

Airport Guest Relationship Executive Jobs For 10th Pass Freshers

Flyhie Aviation

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Guest Handling
We are looking for an Airport Guest Relationship Executive to ensure a warm and efficient experience for travelers at the airport. This entry-level position is perfect for someone passionate about customer service and eager to learn.Key Responsibilities:1. **Guest Assistance**: Greet and assist guests at various points within the airport, providing information and support to enhance their travel experience.2. **Problem Resolution**: Address any issues or concerns raised by travelers promptly and effectively, ensuring their comfort and satisfaction.3. **Information Dissemination**: Provide accurate information regarding flights, terminal facilities, and services available within the airport.4. **Team Collaboration**: Work closely with other airport staff and management to ensure seamless service delivery and address any operational challenges.Required Skills:Strong interpersonal skills are essential for interacting with diverse groups of travelers. You should possess a friendly demeanor and an eagerness to help. Basic communication skills in English and Hindi will be beneficial. Adaptability and the ability to work in a fast-paced environment are crucial to handle the dynamic nature of airport operations. Being proactive and attentive to guests
View all details
Apply

Customer Support Executive || Freshers & Experienced

KN Consultancy

  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 5
Customer Care Customer Support Customer Handling Domestic BPO
Handle customer queries via calls, emails, and chats.Provide accurate information regarding products and services.Resolve customer complaints and ensure customer satisfaction.Maintain records of customer interactions and follow-ups.Escalate complex issues to the concerned department when required.Achieve daily productivity and quality targets.
View all details
Apply

Openings For Airport Executive || Freshers & Experienced

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Ground Staff Activities Direct Sales Airport Ticketing Personality Development Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Basic Computer Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager
We are seeking dedicated Airport Staff to join our team in Delhi. This role is essential in ensuring smooth operations at the airport, providing excellent customer service to travelers.Key Responsibilities:1. **Customer Service**: Greet passengers, assist with check-in procedures, answer inquiries, and ensure a pleasant travel experience.2. **Baggage Handling**: Manage and help passengers with their luggage, ensuring that bags are safely loaded and unloaded.3. **Screening and Security**: Support security staff in screening passengers and their belongings for safety compliance, ensuring a secure airport environment.4. **Information Desk Support**: Provide accurate flight information and assistance with flight schedules, gate changes, and other travel-related queries.5. **Emergency Procedures**: Be familiar with emergency protocols to assist in evacuations or safety procedures when necessary.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with passengers and team members. A good sense of responsibility and attention to detail is essential for safety and service excellence. Basic problem-solving skills are necessary to address passenger concerns and ensure their needs are met. Ability to work in a fast-paced environment and handle various tasks simultaneously is important. While previous experience is not required, a willingness to learn and adapt is crucial for success in this role.
View all details
Apply

Jobs by Popular Location

Telecaller Executive (Female)

Prolegion Private Limited

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Vasant Kunj Delhi
Outbound Calling Inbound Calling Voice Process Lead Generation Communication Negotiation Skills Cold Calling Customer Handling Client Management Product Promotion Convincing Power
Job Title: Tele Caller ExecutiveLocation: Delhi / NCR (Preferred)Experience Required: 0-2 YearsJob Summary :We are looking for an enthusiastic Customer Care Executive to connect with potential and existing dealers, explain products/services, and generate leads or sales while maintaining strong customer relationships.
View all details
Apply

Front Office Executive - Delhi (Female Candidates Only)

Guru Ji Associates

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Microsoft Office Interpersonal Skills Receptionist Activities Customer Service Front Desk Written Communication Convincing Power Telephone Handling
ob SummaryWe are looking for a smart, enthusiastic, and customer-focused Front Office Executive cum Telecaller to join our real estate team. The candidate will be responsible for handling front desk operations, attending customer inquiries, managing incoming and outgoing calls, and coordinating with the sales team to generate and follow up on leads.Key ResponsibilitiesWelcome and assist visitors and clients at the office.Manage incoming calls and direct them to the appropriate departments.Make outbound calls to prospective customers and follow up on inquiries.Generate and qualify leads from marketing campaigns and databases.Schedule site visits and appointments for the sales team.Maintain customer records and update CRM/Excel databases.Handle customer queries and provide information about projects and properties.Coordinate with sales executives regarding lead status and customer feedback.Maintain reception area and ensure smooth front office operations.Prepare daily call reports and visitor records.
View all details
Apply

Looking For Customer Support Executive

Indexia Finserve Pvt. Ltd.

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Naraina Delhi
Closing Deals Problem-solving Presentation Skills Sales Followups Financial Products Customer Handling Customer Support Telephone Handling Customer Service Customer Care Customer Relationship Sales Techniques Sales Targets Product Knowledge Financial Analysis Communication Skills Inbound Calls Hindi BPO
Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
View all details
Apply

Fresher - Hiring For Customer Care Executive

TieIn HR Support

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Management
WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842
View all details
Apply

Hiring Fresher / Boarding Pass Executive / 12th Pass

V.R Traders

  • Fresher
  • Delhi
Boarding Pass Associate Good Communication Customer Care
Join our team as a Boarding Pass Executive in Delhi, where you will play a crucial role in enhancing the travel experience for our passengers. This position is ideal for freshers, providing an excellent opportunity to start your career in the aviation industry.Key responsibilities include:1. **Issuing Boarding Passes**: You will be responsible for printing and handing out boarding passes to passengers before their flights. Ensuring accuracy and efficiency is essential in this role.2. **Assisting Passengers**: Interacting with travelers to answer questions and provide information about their flight details, gate numbers, and boarding procedures, creating a pleasant experience.3. **Managing Check-in Procedures**: You will help facilitate the check-in process by verifying passenger identification and travel documents, ensuring all requirements are met for a smooth boarding experience.4. **Coordinating with Airline Staff**: Communicating effectively with other team members and airline personnel to resolve any issues related to boarding passes and check-in processes.To succeed in this role, you should have a positive attitude and strong communication skills. You need to be detail-oriented and able to handle high-pressure situations while maintaining excellent customer service. Being a team player is vital, as you will work closely with colleagues in a fast-paced environment. A completed education up to 12th grade is required, and previous experience is not necessary as training will be provided.
View all details
Apply

Sales Executive - Full Time - Freshers

Ombre

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Noida
Direct Sales Customer Handling
Attend exhibitions, society events, and sales counters.Greet and engage customers professionally.Showcase and explain product features and pricing.Assist customers in selecting suitable products.Generate sales and maintain customer relationships.Manage stall presentation and product display.Record customer inquiries and feedback.Support event setup and coordination activities.Meet sales targets and contribute to business growth.
View all details
Apply

Opening For Sales Executive

Kusvika Enterprises

  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Defence Colony Delhi
CUSTOMER HANDLING KNOWLEDGE OF HALLMARK Customer Management KNOWLEDGE OFGIA Customer Acquisition
We are looking for a Sales Executive based in Defence Colony who will be key in driving our sales initiatives. The ideal candidate will have 2 to 3 years of experience in a sales role, holding a professional degree.**Key Responsibilities:**- **Prospect New Clients:** Identify and approach potential clients to generate leads and build a solid customer base.- **Conduct Sales Presentations:** Prepare and deliver engaging presentations to showcase our products and services, highlighting their benefits to clients.- **Manage Customer Relationships:** Build and maintain strong relationships with existing clients by understanding their needs and providing excellent service.- **Achieve Sales Targets:** Work towards individual and team sales objectives, ensuring targets are met or exceeded consistently.- **Market Research:** Stay updated on market trends and competitor activities to identify new opportunities for sales growth.- **Report Sales Activities:** Maintain accurate records of sales activities, client interactions, and performance metrics for review and strategy development.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively interact with clients and present information clearly.- Proven sales experience and track record of meeting or exceeding targets in a competitive environment.- Excellent negotiation skills to close deals effectively while ensuring a win-win situation for both the company and the client.- Ability to work independently and as part of a team, demonstrating a proactive approach to tasks.- Strong organizational skills and attention to detail, ensuring all client interactions and sales data are well-documented and managed.
View all details
Apply

Female - Hiring - Freshers - Customer Care Executive - Laxmi Nagar Delhi

Career Routes

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Laxmi Nagar Delhi
Excel Customer Relationship Customer Care Customer Handling Cold Calling
Job Profile- Customer care Executive Salary- 16kExp- 0-1yrsjob Location-4/143, Gali No.- 4, Lalita Park, Laxmi Nagar, Delhi - 110092Handle inbound and outbound customer calls professionally.Manage customer queries through phone calls and emails.Coordinate with operations and delivery teams to ensure timely shipments and issue resolution.Execute daily customer care activities and maintain service quality.Maintain proper records of customer interactions, complaints, and follow-ups.Handle email communication with clients and internal teams.Support team coordination and ensure smooth workflow in operations.Resolve customer complaints in a calm and professional manner.Ensure excellent customer satisfaction and timely response to all inquiries.Desired Candidate Profile0-1 years of experience in customer care, operations, or logistics support.Good communication skills in Hindi and basic English.Knowledge of calling, email handling, and team coordination.Ability to multitask and work in a fast-paced environment.Strong problem-solving and follow-up skills.Positive attitude with a customer-centric approach.
View all details
Apply

Urgent Requirement For International Customer Support Executive

RK Finwise Solution

  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Gurgaon Sector 18
Customer Relationship International BPO BPO Customer Service Proficiency in English
We have an urgent requirement from AIS Business Solutions (Gurgaon) for International Voice Process (US Customer Care).Requirement Details:* Experience: Minimum 1 year in International Voice Process only
View all details
Apply

Customer Care Executive - Full Time

AlliedVista Consulting

  • 1 - 7 yrs
  • 3.8 Lac/Yr
  • Delhi
Customer Support Communication Skills Customer Service Customer Handling Customer Relationship Problem Solving Customer Management
Role SummaryWe are looking for a Customer Care Executive to handle customer queries, resolve complaints,and ensure a high level of customer satisfaction. The ideal candidate will be a goodcommunicator, patient listener, and problem solver.Key Responsibilities Handle incoming calls, emails, chats, and social media queries from customers. Provide accurate product/service information and resolve customer concerns promptly. Maintain records of customer interactions and update CRM systems. Coordinate with internal teams to resolve escalated issues. Follow up with customers to ensure their concerns are resolved. Suggest process improvements to enhance customer experience.Requirements 1-2 years of experience in customer service, preferably in FMCG, D2C, or e-commerce. Excellent verbal and written communication skills in English and Hindi Strong problem-solving and interpersonal skills. Basic computer knowledge and familiarity with CRM tools.Preferred Skills Prior experience in call center/BPO/e-commerce. Knowledge of order management, returns, and refunds process. Ability to remain calm and professional under pressure.
View all details
Apply

Front Office Executive - Full Time

Research Pixie

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Negotiation Customer Service Written Communication Professional Communication
Greetings from Research Pixie!We have a requirement for the role of Frontend Operations Executive. Kindly let me know if you are interested for the sameDesignation - Front-end operations (Client handling role, not into sales) Company Name - Research PixieCompany Location - T-444, 3rd Floor, Tower B, Ansal Corporate Plaza, Palam Vihar, Sector 3, Gurugram, Haryana 122017 (Work from Office)Job Description -Attending to new clientsUnderstanding client tasks and handing them over to the fulfillment teamEnsure on-time delivery of contentUnderstand and resolve client requests at the earliest Ensure client retentionAcquire new clientsHelp the team meet its organizational targetsExpected joining - Immediate Working Days - 6 days workingShift Timings - 8-9 hours (7 am - 4 pm; 1 pm - 10 pm, 10 am - 7 pm). The current requirement is in the night shiftWeek off - On a weekday (Sunday is not fixed off)Retention Bonus - After 18 months of completionSalary - 18k- 22k in-hand per month- Upto 24k GrossRequirement - Typing speed of 32 wpm & Excellent communication skillsPFB the details of the company -Research Pixie is a start-up firm that provides Academic Writing Services in varied Subjects to overseas students. Founded By Mr. Sayam Gupta & Mr. Manik Gupta in 2016.
View all details
Apply

10th Pass Freshers For Customer Care Executive

Aerowave

  • Fresher
  • Delhi
Hindi Faculty Customer Care Customer Handling
Customer Support Executive (Hindi Process)
View all details
Apply

Customer Care Executive ( International Sales)

TieIn HR Support

  • 1 - 3 yrs
  • 4.3 Lac/Yr
  • Noida Sector 135
Outbound Calling Internal Communication Voice Process English Language Customer Relationship
JOB Description Communication is a must fluent english This role is for a results-driven and customer-centric sales professional who will be responsible for proactively identifying and converting sales opportunities with a global customer base. The primary focus is to drive revenue growth through strategic upselling and cross-selling while ensuring a superior customer experience. This is a target-oriented position within the sales department, not a customer service role.Key Responsibilities:Sales Generation: Proactively identify and engage with customers to understand their needs and present relevant products or services to upsell and cross-sell.Target Achievement: Consistently meet or exceed individual and team sales quotas, revenue targets, and other key performance indicators (KPIs).Customer Relationship Management: Build and maintain strong, long-lasting relationships with customers to foster loyalty and identify future sales opportunities.Product Expertise: Maintain a deep and up-to-date knowledge of all products, services, and promotions to effectively articulate their value and benefits to customers.Objection Handling: Confidently and professionally address customer objections and concerns, employing persuasive sales techniques to close deals.CRM Management: Accurately record all sales activities, customer interactions, and pipeline information in the Customer Relationship Management (CRM) system.Market Awareness: Stay informed about industry trends, competitive offerings, and market conditions to tailor sales pitches and strategies.Required Qualifications & Skills:Experience: Proven experience in a sales role, preferably within a BPO or international call center environment with a track record of meeting or exceeding sales targets.Communication: Exceptional verbal and written communication skills in English, with the ability to engage, persuade, and build rapport with customers from diverse cultural backgrounds.Sales Acumen: Strong negotiation, persuasion, and closing skills. Must be a self-starter with a results-oriented mindset.Problem-Solving: Excellent active listening skills to identify customer needs and pain points, and the ability to recommend tailored solutions.Technical Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot) and other sales-related tools.Adaptability: Ability to thrive in a fast-paced, high-pressure, and target-driven international sales environment.Flexibility: Willingness to work flexible shifts to support customers in different time zones..
View all details
Apply

Telephonic For Boarding Pass Executive Jobs (Freshers)

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Customer Care Passport Checking
Join our team as a Boarding Pass Executive in Delhi, where you will play a crucial role in enhancing customer experiences at the airport by assisting passengers with their boarding processes.Key Responsibilities: - **Passenger Assistance**: Greet and help passengers with boarding pass queries, ensuring a smooth transition from check-in to the boarding gate. - **Documentation Check**: Verify passenger documents and boarding passes to ensure compliance with airline regulations and safety protocols. - **Information Communication**: Provide clear and timely information to passengers regarding flight details, gate changes, and boarding procedures. - **Issue Resolution**: Address passenger concerns and resolve any issues related to boarding passes or flight changes in a professional and efficient manner. - **Collaboration with Staff**: Work closely with airline staff to ensure a unified approach to passenger service and support operational efficiency.Required Skills and Expectations: Candidates should have a minimum of 12th-grade education and be open to applicants with 0-2 years of experience. Strong communication and interpersonal skills are essential as you will be interacting with diverse passengers. You should exhibit a positive attitude and the ability to work in a fast-paced environment. Attention to detail is crucial to avoid errors in document verification. A willingness to learn and adapt quickly to new processes is expected.
View all details
Apply

Chat Support Executive Fresher

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.
View all details
Apply

BPO Executive Jobs For Freshers - Gurgaon

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a dedicated BPO Executive to join our team in Gurgaon. This entry-level position is ideal for individuals with 0 to 2 years of experience who are eager to learn and grow in the business process outsourcing industry.Key Responsibilities:- **Customer Interaction**: Communicate with customers via phone, email, or chat to address their inquiries, resolve issues, and provide information in a friendly and efficient manner.- **Data Entry**: Accurately enter customer information and transaction details into the system to maintain up-to-date records and ensure smooth operations.- **Quality Assurance**: Adhere to company quality standards while handling customer interactions and performing tasks to ensure a high level of service.- **Team Collaboration**: Work closely with team members to achieve departmental goals and contribute to a positive work environment.- **Feedback Handling**: Listen to customer feedback and suggestions, escalating issues when necessary to management for further resolution.Required Skills and Expectations:Must have completed at least the 12th grade of education. Strong communication skills, both verbal and written, are essential. The candidate should be comfortable working with computers and have basic knowledge of software applications. A positive attitude and a willingness to learn are critical. Candidates should be able to manage their time well and work effectively in a team environment. Flexibility in working hours is expected, as shifts may vary.
View all details
Apply

Airlines Executive - Full Time - Freshers

Flyhie Aviation

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Karala Delhi
Customer Relationship Airline Operations Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills Aviation
We are seeking a dedicated Airlines Executive to join our team in Delhi. This entry-level position is ideal for someone looking to start a career in the aviation industry. Key Responsibilities:- **Customer Service**: Engage with passengers to provide exceptional service, answer queries, and assist with ticketing and check-in processes ensuring a smooth travel experience.- **Flight Coordination**: Collaborate with various departments to ensure accurate flight schedules, manage boarding processes, and address any operational issues that may arise.- **Documentation Management**: Handle passenger documentation, including tickets and identification, ensuring compliance with airline regulations.- **Problem Resolution**: Address passenger concerns and complaints promptly and professionally, working towards effective solutions for a positive customer experience.- **Sales Support**: Assist in promoting and selling airline services and products, contributing to achieving sales targets.Required Skills and Expectations:Candidates should possess strong communication abilities to interact effectively with customers and team members. A proactive attitude and a willingness to learn are essential, along with basic computer skills for handling bookings and flights. A keen sense of responsibility and attention to detail is necessary to manage passenger documentation accurately. While prior experience is not required, a positive approach and enthusiasm for the aviation industry will be advantageous in this full-time office-based role.
View all details
Apply

Freshers & Experience || Full Time || Ground Hostess

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Activities Retail Executive Cargo Loader Airport Ticketing
We are seeking dedicated individuals to fill the role of Ground Staff in Delhi. This position is suitable for candidates with 0 to 5 years of experience and a minimum education level of 10th grade. The role involves ensuring efficient ground operations at the airport.Key Responsibilities:1. **Check-in Assistance**: Assist passengers during the check-in process by providing information and facilitating a smooth experience.2. **Baggage Handling**: Ensure the proper loading and unloading of baggage onto and from aircraft, maintaining safety and efficiency.3. **Customer Service**: Address passenger inquiries and resolve issues, ensuring a positive experience throughout their journey.4. **Safety Compliance**: Follow all safety regulations and procedures to maintain a secure working environment at the airport.5. **Coordination with Teams**: Collaborate with other ground staff and departments to ensure timely flight operations.Required Skills and Expectations:Candidates should possess strong communication skills, as interacting with passengers and team members is crucial. A friendly demeanor is essential for providing excellent customer service. Successful candidates will be able to work under pressure and adapt to varied tasks in a dynamic environment. Basic problem-solving skills and attention to detail are also important. Flexibility in work hours, including evenings and weekends, may be necessary. This role is a great opportunity for those keen on starting their careers in the aviation industry.
View all details
Apply

Freshers & Experience || Full Time || Ground Staff

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Operation Customer Service Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Airline Ground Staff Air Port Ground Staff Ground Airlines Ground Airport
We are seeking a dedicated Ground Staff Supervisor to manage and coordinate daily ground operations at our Delhi location. This role is ideal for individuals with 0 to 5 years of experience who are eager to lead a team and ensure smooth airport operations.Key Responsibilities:- **Team Management**: Supervise and lead a team of ground staff, ensuring all tasks are completed efficiently and effectively.- **Operations Coordination**: Oversee daily ground operations, including check-in, baggage handling, and boarding procedures, ensuring they meet safety and service standards.- **Customer Service**: Address passenger inquiries and resolve any issues that arise during ground operations, maintaining a high level of customer satisfaction.- **Training and Development**: Provide training and ongoing support to new staff members, fostering a positive work environment while enhancing team performance.- **Safety Compliance**: Ensure all safety protocols and regulations are strictly followed during operations to maintain a safe environment for both staff and passengers.Required Skills and Expectations:Candidates should possess strong leadership abilities and excellent communication skills to effectively interact with both team members and passengers. Attention to detail is crucial, along with the ability to manage multiple tasks in a fast-paced environment. A minimum education of 10th grade is required, and a proactive attitude will be highly valued. Flexibility in working hours and a commitment to service excellence are essential for success in this role.
View all details
Apply

10th Pass Freshers For Ground Operations Staff

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Noida
Cargo Handling Airline Operations Airport Cargo Airport Operation Ground Management Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Airport Ramp Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff
Join our team as a Ground Operations Staff member in Noida. This is an exciting entry-level position suitable for candidates with various experience levels, including freshers. You will play a vital role in ensuring smooth operations at our facility.Key Responsibilities:1. **Daily Operations Oversight**: You will assist with the daily tasks needed to keep our operations running efficiently, working closely with other team members and supervisors.2. **Logistics Coordination**: Help in coordinating the movement of goods and equipment. This involves organizing transportation and managing the timely delivery of items.3. **Inventory Management**: You will be responsible for checking and maintaining inventory levels, ensuring that we have the necessary supplies and materials available.4. **Safety Compliance**: Follow safety guidelines and ensure that all operations adhere to safety regulations to maintain a secure working environment.5. **Equipment Handling**: Assist in the proper handling and maintenance of equipment, ensuring that everything is functional and safe for use.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess good communication skills. Attention to detail is important, as you will be ensuring accuracy in logistics and inventory management. A team-oriented mindset is essential, along with the ability to adapt to changing tasks and priorities. Basic knowledge of safety practices will be an advantage. Ideal candidates will be reliable, punctual, and ready to learn in a dynamic work environment.
View all details
Apply

Hiring Fresher - Email Support Executive - Gurgaon

SGN Consultancy

  • 0 - 2 yrs
  • Gurgaon
Customer Relationship Customer Service Customer Support Domestic BPO Inbound Calls
We are looking for an Email Support Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer inquiries and providing timely solutions through email communication. **Key Responsibilities:**- **Respond to Customer Emails**: You will handle customer queries and complaints via email, ensuring that every message is addressed promptly and professionally.- **Provide Solutions**: Understand customer issues clearly and provide accurate solutions. Aim to resolve problems efficiently to enhance customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions. This helps in tracking issues and maintaining continuity in support.- **Collaborate with Teams**: Work with other departments to ensure that customer issues are resolved effectively, sharing insights and feedback to improve services.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to confirm their satisfaction and gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills**: You should possess excellent written communication skills to interact with customers clearly and effectively.- **Problem-Solving Ability**: A good analytical mindset is essential to identify issues and provide suitable solutions quickly.- **Attention to Detail**: Being detail-oriented is crucial to ensure that all customer inquiries are addressed accurately.- **Basic Computer Skills**: Familiarity with email systems and basic computer operations will aid in handling customer requests efficiently.- **Positive Attitude**: A friendly and approachable demeanor is important for building rapport with customers. This is a full-time position that requires commitment and a willingness to learn. If you are eager to start your career in customer support, we encourage you to apply.
View all details
Apply

Customer Care Executive Fresher

Career Routes

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Laxmi Nagar Delhi
Computer Graphics Outbound Calls Inbound Calls Outbound Calling Customer Care Handling Customer Queries
job profile- customer care executive salary- 20000 per monthexperience- 0-1 yrsskills- inbound call- outbound callcustomer query handlingcomputer graphics customer care executiveloaction- House No. 755. UPPER GROUND Floor, Guru Ram Das Nagar Extension, Laxmi nagar
View all details
Apply

Customer Care Executive (Female)

Career Routes

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Laxmi Nagar Delhi
Customer Care Executive
We are looking for customer care executive to handling customer concerns and complaints in a timely manner. Tracking shipments, assisting customers in tracking their shipment and providing real-time updates on the status of their packaging.
View all details
Apply

Hiring Fresher - BPO Customer Support Executive - Noida

Prolegion Private Limited

  • 0 - 2 yrs
  • Noida
Communication Basic Computer Skills Customer Handling
Job Tittle: Customer Service Executive - BPOJob Location: NoidaEmployment Type: Full-timeExperience: 0-2 yearsJob Summary:We are looking for a Customer Service Executive to join our BPO team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and delivering a positive customer experience through voice, chat, or email support.Key Responsibilities:Handle inbound and/or outbound customer calls professionallyRespond to customer queries via phone, email, or chatResolve customer complaints and provide appropriate solutionsMaintain accurate records of customer interactions in CRM systemsFollow communication scripts and company guidelinesMeet quality, productivity, and customer satisfaction targetsEscalate complex issues to the relevant department when requiredEnsure timely follow-ups with customersRequired Skills & Qualifications:Minimum qualification: 12th pass / Graduate (any stream)Excellent verbal and written communication skillsBasic computer knowledge (MS Word, Email, CRM tools)Ability to handle customers politely and patientlyGood problem-solving and listening skillsPreferred Skills:Prior experience in BPO / Call Center / Customer Support (freshers can also apply)Knowledge of customer service standards and practicesAbility to work under pressure and meet targetsBenefits:Attractive salary + performance incentivesPaid training providedCareer growth opportunitiesFriendly and professional work environmentDay shifts only (Domestic process)
View all details
Apply
View More Jobs

Apply to 1082 Customer Care Executive Job Vacancies in Delhi NCR

  • Delhi Ncr Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs

Frequently Asked Question

Q1. What is Customer Care Executive Jobs?

This is the most helpful job preferred by most of the educated people these days. In this job, the executives help customers by answering their queries, resolving their concerns, and offering appropriate information related to any product or service. Retail, telecommunications, banking, medical, and many other fields are offering ample of inbound and outbound jobs.

Q2. What kind of Customer Care Executive Skills are required for securing a job?

Some of the essential skills that any applicant must have are excellent communication, problem-solving abilities, patience, computer proficiency, and multitasking. Also, they have to gather complete info about the company's products and services crucial for effectively assisting customers.

Q3. What is average Customer Care Executive Salary in Delhi NCR?

The average salary for a Customer Care Executive in Delhi NCR ranges from 20,000 to 30,000 per month, depending on experience, skills, and the company. As per the level of proficiency and the worth value of the company, the salary may be higher or lower as well.

Q4. Which Customer Care Executive Course in Delhi NCR is highly beneficial?

You can pursue any course based on the skills you need like computer proficiency, communication skills, and multitasking. Any graduate can apply for the customer care executive jobs in Delhi/NCR. Institutes like NIIT, Aptech, and online platforms like Coursera and Udemy offer relevant courses related to customer care executives.

Q5. How can I find the best Customer Care Executive Jobs in Delhi NCR?

It is straightforward these days. Get enrolled at Placementindia.com. This is the trusted job-providing portal. Here you can get ample job opportunities according to your skills and expectations. However, networking and visiting company career pages can also help secure a job.

Taking experts guidance with us for your personal development is also easy at Placementindia.com.

Customer Care Executive Job Openings in Delhi NCR

The requirement for personnel in the business as well as other sectors is rapidly rising at Delhi NCR which has broadened its parameters being a leading financial location and so resulted in an increase to buyers care professional openings within Delhi NCR.

Whether it is about providing intervention assistance or handling customer care complaints, staff related to various industries always play a significant role which makes this career path appealing for beginners as well as experienced ones.

So, in this guide we will help you with the information and tips that are basically necessary to find a customer care executive job in Delhi NCR alongwith key skills required, opportunities be it full time or part & if you want some customer care execuitve work-from-home options as well.

Essentials of a Customer Care Executive

Customer care executives take on responsibilities that ensure a good and satisfactory customer experience in an age when this can certainly be the critical deciding factor as to whether they like it or not ideology of your brand compared with others. Some of their responsibilities include:

  • Handling calls, emails, or chats from customers and solving their problems.
  • Helping customers with product specifications, price and features
  • Professionally dealing with customers to avoid jeopardizing customer satisfaction.

This requires patience, as well a high level of communication and customer skills. These core responsibilities are well known for those who are searching for jobs as customer care executives of Delhi NCR.

Current Job Openings of Customer Care Executive in Delhi NCR

Customer Care Executives jobs in Delhi NCR job market are large, offering positions at a range of industries from e-commerce to Finance. Whether it is the call center, corporate office or even tech companies have possible job opportunities. Some of these workplaces provide a performance bonus, also training programs and promotion opportunities so this job market is becoming the hot pick for newcomers to start their career in customer service.

As their job requirements get updated often, it is advised to regularly check the hiring out on Naukri / Indeed and LinkedIn. Keep a regular check on the latest hiring news for customer care executive jobs in Delhi NCR.

How to Apply for Customer Care Executive Jobs in Delhi NCR?

To get job offers of customer support executive in Delhi NCR, it is essential to perform a few key steps:

  1. Make a Good Resume: Include all applicable abilities including communication skills, problem-solving and prior experience working with customers.
  2. Network: Join groups on professional websites such as LinkedIn and meet other like-minded people who may be to provide you some insights or even a new job.
  3. Job Portals: this is general advice yet most people ignore it, and that is your mistake — register on job portals like Naukri, and Glassdoor because maximum jobs are posted there only.
  4. Get Ready: You may need to rehearse responses for some common interview questions that show why you belong in the position.

By being proactive and by customizing your application, you can more likely land a position as a customer care executive.

Skills Needed For Customer Care Executive Jobs In Delhi NCR

Becoming a Customer Care Executive in Delhi NCR It demands a certain set of Skills needed for a customer care executive career to be prosperous the list includes:

  • Effective Customer Engagement: Requires the ability to effectively communicate, both verbally and in writing.
  • Problem-Solving Capabilities: You must solve customer problems quickly and effectively to keep them totally satisfied.
  • Attention to Detail: Customer interactions need to be tagged appropriately, much the same as other sorts of data save and manipulation.
  • Emotionally Resilient: Dealing with complaints & feedback can be challenging – the ability to remain calm under pressure.
  • Candidates: who choose to work on these skills have a higher chance of getting selected for customer care executive job opportunities in Delhi NCR.

Remote Customer Care Executive Job Openings in Delhi NCR

Lot of Work-from-home trends remote customer care executive job openings in Delhi NCR Employers Employers also have the power to empower more of their workforce with better opportunities, and increased efficiency at scale. This usually involves a little of what the head of communications does — working in CRM software to help or defray some part f replying to customer email inquiries.

Make sure before you look into customer service job openings from home in Delhi NCR that you have the right technology and are self-motivated to power through these tasks on your own. This can be the best useful for you if you are interested in some hours work and better working time such as remote jobs.

Scope of Customer Care Executive Jobs

There is a large scope in customer care executive jobs for freshers, most of the companies are hiring candidates at an entry level which also provides them with decent training. This process enables freshers to learn on the job and is a must for them because they are inexperienced.

Customer service is a broad field with many jobs available, which makes it easier for women ready to go back into the workforce. Delhi NCR many companies has policies in place for diversity and inclusion, so girls looking for customer care executive jobs in Delhi may have it easier than others. With a major focus on achieving work-life balance for female professionals, many companies are providing remote or flexible working hours.

Conclusion

The job vacancies in Delhi NCR for customer care executives could be easily said as the best start of a career to a fresher or even will work out if you have experience working since they do not ask much about your records so these are some points that might attract and help candidates. 

With such a fast-paced area to work in — help job seekers succeed by defining product management positions, smartly working jobs, and developing other professional expertise pathways for people wanting to move into this career path. This means that there is something for everyone in the customer care space — whether you are a fresher, veteran agent, or someone looking to work from home!

View Details