Customer Service Manager Job Vacancies in Delhi NCR

We are seeking a highly skilled Estate Manager with 8 to 14 years of experience to oversee the effective management of our estate in Ghaziabad. The ideal candidate will possess a strong background in property management, combining both practical and administrative skills.**Key Responsibilities:**- **Property Management:** Oversee the maintenance and management of the estate, ensuring all facilities are in excellent condition and comply with safety regulations.- **Staff Supervision:** Manage and coordinate a team of staff who handle various estate operations, providing guidance and ensuring they meet performance standards.- **Budget Management:** Develop and manage the estate budget, carefully monitoring expenses and ensuring that financial goals are met.- **Vendor Liaison:** Negotiate contracts and manage relationships with external vendors and service providers to ensure quality service and cost-efficiency.- **Event Coordination:** Plan and oversee events and activities taking place on the estate, ensuring they are well-organized and executed smoothly.- **Security Management:** Ensure the estate has effective security measures in place to protect property and residents, regularly reviewing security protocols.**Required Skills and Expectations:**Candidates must possess a BA or B.Sc degree or have completed a relevant vocational course. Strong leadership and communication skills are essential, along with the ability to multitask and solve problems efficiently. The ideal candidate should be organized, detail-oriented, and capable of making informed decisions. Proficiency in budgeting and financial management is expected, as well as familiarity with property management software. A proactive approach to maintenance and operations is crucial for success in this role.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

We are seeking an enthusiastic International Travel Sales Executive to join our team in Delhi. This role is ideal for individuals passionate about travel and customer service, helping clients plan their dream trips abroad.Key responsibilities include:- **Client Engagement:** Meet and interact with clients to understand their travel needs, preferences, and budget constraints, ensuring personalized service.- **Travel Planning:** Assist clients in selecting travel destinations, accommodations, and activities by providing expert advice and tailored suggestions that fit their interests.- **Sales Management:** Promote and sell various travel packages, deals, and services, aiming to meet or exceed sales goals each month.- **Booking Coordination:** Handle all aspects of travel bookings, including flights, hotels, and transportation, ensuring accuracy and timely confirmation.- **Customer Support:** Provide ongoing support before, during, and after travel, addressing any issues or concerns clients may have.To succeed in this role, candidates should possess strong communication and interpersonal skills. A good understanding of travel destinations and a keen eye for detail are essential. Candidates must be comfortable working in an office environment and should demonstrate a commitment to providing exceptional service. A positive attitude, ability to work in a fast-paced setting, and a passion for travel are highly valued. Additionally, candidates should be able to work collaboratively with team members to achieve common goals.

We are looking for an experienced hospitality professional from the inbound travel trade ecosystem to lead sales and reservations for a luxury heritage hospitality setup in Old Delhi.The role requires someone with strong inbound tourism exposure, excellent relationships within the travel trade ecosystem, and the ability to drive occupancy, bookings, and guest experience through strategic partnerships and effective reservation management.Key ResponsibilitiesDrive inbound sales across FIT, group, and corporate segmentsManage reservations, occupancy planning, inventory, and rate strategiesBuild and maintain strong relationships with DMCs, international tour operators, travel agents, and OTA platformsConvert inquiries into confirmed bookings through proposal management, negotiations, and timely follow-upsCoordinate closely with operations and guest services teams to ensure seamless guest experiencesLead and mentor the reservations team to ensure operational efficiency and service excellenceMonitor market trends, competitor activity, and customer preferences to drive business growthMaintain accurate reservation records, forecasting, and reporting systemsIdeal Candidate10-15 years of experience in hotel sales and reservations within luxury, boutique, or heritage hospitalityStrong network within inbound travel trade and DMC ecosystemDeep understanding of international inbound tourism markets and buyer behaviourStrong communication, negotiation, and stakeholder management skillsProficiency in PMS/CRS systems and OTA managementCandidates should preferably be based out of DelhiImportant NoteCandidates from inbound travel trade backgrounds will be strongly preferredCandidates from domestic travel trade or outbound travel trade backgrounds will not be suitable for this role Interested candidates can share their profiles at:jobs@thepeopleorder.com

Role SummaryWe are looking for a Customer Care Executive to handle customer queries, resolve complaints,and ensure a high level of customer satisfaction. The ideal candidate will be a goodcommunicator, patient listener, and problem solver.Key Responsibilities Handle incoming calls, emails, chats, and social media queries from customers. Provide accurate product/service information and resolve customer concerns promptly. Maintain records of customer interactions and update CRM systems. Coordinate with internal teams to resolve escalated issues. Follow up with customers to ensure their concerns are resolved. Suggest process improvements to enhance customer experience.Requirements 1-2 years of experience in customer service, preferably in FMCG, D2C, or e-commerce. Excellent verbal and written communication skills in English and Hindi Strong problem-solving and interpersonal skills. Basic computer knowledge and familiarity with CRM tools.Preferred Skills Prior experience in call center/BPO/e-commerce. Knowledge of order management, returns, and refunds process. Ability to remain calm and professional under pressure.

As a Fitness Consultant in Janakpuri, you will play an essential role in helping clients achieve their fitness goals through personalized plans and support. This full-time position requires dedication and a passion for health and wellness. **Key Responsibilities:**- **Client Assessments:** Conduct initial assessments to understand clients' fitness levels and personal goals, allowing for tailored fitness recommendations.- **Personalized Fitness Plans:** Design customized workout and nutrition plans based on individual assessments, ensuring they are achievable and effective for each client.- **Conduct Training Sessions:** Lead one-on-one or group training sessions that focus on proper exercise techniques and foster a motivating environment.- **Client Motivation:** Provide ongoing support and encouragement to clients, helping them stay committed to their fitness journey and overcome challenges.- **Progress Tracking:** Monitor clients' progress and adjust fitness plans as needed to ensure continuous improvement and goal achievement.- **Education on Health and Fitness:** Share knowledge on fitness trends, healthy eating habits, and lifestyle changes to empower clients to make informed choices.**Required Skills and Expectations:**Candidates should have 1 to 3 years of experience in a fitness-related role. A minimum of a 12th-grade education is necessary. Strong communication skills are vital to effectively interact with clients and understand their needs. A positive attitude and a passion for health and wellness are essential. Familiarity with various fitness programs and the ability to motivate others will enhance your effectiveness in this role. Energetic and enthusiastic individuals will thrive in this environment.

We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.

Job Role: IT Inside Sales ManagerLocation: Gurugram/ Onsite rolePreference: Immediate Joiner/ Serving Notice Period Role OverviewWe are looking for a IT Inside sales /Business Development Manager who can identify opportunities, build strong client relationships, and deliver tailored IT solutions.

As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. **Key Responsibilities:**- **Administrative Support:** You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- **Data Management:** Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- **Communication Coordination:** Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- **Operational Reporting:** Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- **Team Collaboration:** Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.

We are looking for a dedicated Relationship Manager to join our team in Delhi. In this role, you will be responsible for fostering and managing strong relationships with clients. Your objective will be to ensure client satisfaction and drive business growth.**Key Responsibilities:**- **Client Relationship Management:** Build and maintain strong connections with clients, understanding their needs and addressing any concerns to ensure satisfaction.- **Account Monitoring:** Regularly monitor client accounts to identify potential issues or areas for improvement, providing timely solutions to enhance client experience.- **Sales Support:** Collaborate with the sales team to identify opportunities for upselling or cross-selling products and services, helping to achieve sales targets.- **Performance Tracking:** Analyze client feedback and data to measure relationship success and develop strategies for better engagement and retention.- **Reporting:** Prepare and present reports on client status and relationship progress to senior management, ensuring transparency and effective communication.**Required Skills and Expectations:**- Candidates should have 3 to 9 years of experience in a relationship management role or similar, showcasing a strong track record in client service.- Excellent communication and interpersonal skills are essential for building rapport with clients and responding effectively to their needs.- Strong analytical and problem-solving abilities will be required to identify client issues and propose viable solutions.- Candidates should be goal-oriented and have a proven ability to contribute to team success while managing multiple client accounts.- Comfort with data analysis and reporting tools is a plus to help in tracking client engagement and performance metrics. If you meet these qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply!

We are looking for a dedicated Laundry Attendant to join our team in Greater Noida. The ideal candidate should have a positive attitude and be willing to learn, making this role suitable for individuals with 0 to 5 years of experience.Key Responsibilities:1. **Record Laundry Orders**: You will be responsible for record & execute orders on the company app2. **Operating Laundry Equipment**: You will operate washers and dryers, monitor cycles, and ensure that all machines are functioning properly to maintain efficiency.3. **Folding and Storing Clean Laundry**: After cleaning, you will fold and organize laundry neatly before storing or delivering it to designated areas, ensuring items are in good condition.4. **Maintaining Cleanliness**: Keeping the laundry area clean and organized is essential. You will be responsible for tidying up the workspace and disposing of any waste properly.5. **Customer Service**: , you may interact with customers. It is important to provide friendly and helpful service when addressing their laundry needs.Required Skills and Expectations:Candidates should ideally have completed their 12th grade and possess basic literacy skills. Attention to detail and a strong work ethic are essential, as the role involves repetitive tasks and maintaining quality standards. A good sense of teamwork and communication skills will help create a positive working environment.

Key Responsibilities:* Strong communication and convincing skills* Cold calling, follow-ups, and lead closures* Business development through outbound sales* Client interaction and handling customer queries* Achieving 100% of assigned sales targets* Achieve monthly sales targets* Update customer information in the CRM system* Take regular follow-ups to ensure sales closure* Handle customer queries professionally Perks: Fixed Salary + Attractive IncentivesInterested candidates are requested to send their updated CV. Note: Please carry a hard copy of your CV. Contact Person: Rahul Reference : Talent Warrior HR Solutions

We are looking for a dedicated and friendly female Shop Keeper to join our team in Nirman Vihar, Delhi. This full-time position is perfect for freshers who have completed their 10th grade and are eager to start their career in retail.As a Shop Keeper, you will be responsible for managing the day-to-day operations of the store. You will greet and assist customers, helping them find products and answering their questions. You will also handle the cash register, process transactions accurately, and maintain a tidy shop environment. Keeping track of inventory, restocking shelves, and organizing displays are important tasks to ensure the shop looks appealing and is well-stocked, allowing for a seamless shopping experience.The ideal candidate should have good communication skills, a friendly demeanor, and a strong desire to provide excellent customer service. Being organized and detail-oriented is essential, as you will manage cash handling and keep records accurately. We expect you to have basic math skills for handling transactions and a good understanding of sales principles. A willingness to learn and adapt to the fast-paced retail environment is crucial.If you are motivated, eager to learn, and enjoy interacting with people, we encourage you to apply. This role will provide you with valuable experience in the retail industry while contributing to our welcoming shop atmosphere.

As a Student Relation Officer, your primary role is to support and engage with students throughout their academic journey. You will be responsible for creating a positive student experience and assisting them with various needs. **Key Responsibilities:**- **Student Engagement:** Regularly interact with students to understand their needs, concerns, and feedback, fostering a supportive environment that enhances their academic experience.- **Problem Resolution:** Address student queries and issues promptly, directing them to appropriate resources or solutions to ensure their concerns are effectively managed.- **Information Dissemination:** Provide accurate information regarding courses, schedules, and academic policies to students, helping them make informed decisions about their education.- **Event Coordination:** Assist in organizing student events and activities, promoting community engagement and enhancing the overall student experience on campus.- **Reporting and Documentation:** Maintain records of student interactions and feedback, generating reports that can help improve services and student satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with students and staff.- A friendly and approachable demeanor is important for building rapport and trust with students.- Basic problem-solving abilities are necessary to quickly address and resolve student concerns.- Organizational skills are required to manage multiple tasks and events simultaneously.- A willingness to learn and adapt is crucial, particularly for freshers entering the education sector.This role is ideal for fresh graduates eager to contribute positively to the student community in a dynamic work environment.