CRM Executive Job Vacancies in Delhi NCR

We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.

We are looking for a Business Development Executive with 3 to 6 years of experience to join our team in Nehru Place. You will play a crucial role in driving the growth and success of our business.Key Responsibilities:- Identify New Business Opportunities: Research and analyze market trends to discover potential clients and new business avenues.- Develop Relationships: Build and maintain strong relationships with clients to understand their needs and ensure satisfaction throughout the sales process.- Prepare and Present Proposals: Create compelling business proposals and present them to potential clients, explaining how our services can meet their needs.- Collaboration with Teams: Work closely with marketing and product teams to align business strategies and improve service offerings in response to client feedback.- Maintain Sales Reports: Keep accurate records of sales activities, client interactions, and follow-ups to track performance and identify areas for improvement.Required Skills and Expectations:Candidates must hold a Masters degree or a Post Graduate Diploma, ideally with an MBA or PGDM. Strong communication and negotiation skills are essential to effectively interact with clients. A team-oriented attitude is important for successful collaboration with colleagues across departments. Candidates should have excellent analytical skills to assess market data and make informed decisions. A proactive approach to problem-solving and a strong commitment to achieving targets will be highly valued. Familiarity with CRM software will be an added advantage.

We are looking for a confident, well-spoken, and professional Female Client Relationship Manager to join our real estate office in Greater Noida. In this role, you will act as the first point of contact for clients, manage property inquiries, qualify leads, and coordinate site visits.

As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.Key Responsibilities:- Customer Data Management: Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- Support Customer Queries: Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- Prepare Reports: Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- Coordinate Marketing Activities: Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- Feedback Collection: Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.Required Skills and Expectations:Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.

Generate qualified leads through referrals, networking, site visits, digital platforms, and channel partners.Meet homeowners, architects, interior designers, builders, and corporate clients to understand project requirements.Conduct client meetings, presentations, and design consultations to showcase company offerings.Coordinate with the design team to prepare proposals, quotations, and project estimates.Build and maintain strong relationships with architects, interior designers, real estate developers, contractors, and channel partners.Identify new business opportunities in residential and commercial interior projects.Follow up with prospects and convert inquiries into confirmed projects.Negotiate commercial terms and close sales while ensuring customer satisfaction.Maintain accurate records of leads, client interactions, and sales activities in the CRM.Achieve monthly and quarterly sales targets and revenue goals.Coordinate with execution and project teams to ensure smooth project handover.Stay updated on market trends, competitor offerings, and emerging design concepts.

As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- Manage Client Accounts: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- Monitor Client Satisfaction: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- Coordinate Communication: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- Provide Product Support: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- Gather Feedback: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.

We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, handle client communication, maintain records, and ensure smooth coordination between customers and internal departments. The candidate should have good communication skills, follow-up ability, and knowledge of CRM software and MS Excel.

We are seeking a motivated Business Development Executive to join our team in Noida. This full-time position is ideal for individuals with 1 to 4 years of relevant experience and a background in B.C.A, B.B.A, B.Com, B.Ed, or B.E. Key Responsibilities:- Lead Generation: Identify and pursue potential clients through networking, cold calling, and referrals. This involves building a pipeline of prospective customers to drive sales growth.- Market Research: Conduct research to understand market trends and customer needs. Gathering this information helps tailor offerings to better meet client demands.- Client Relationship Management: Establish and maintain strong relationships with clients. This includes understanding client requirements and addressing their needs to foster loyalty.- Sales Presentations: Prepare and deliver effective sales presentations to prospective clients. Presenting our services confidently is essential in convincing clients to engage with us.- Proposal Development: Create and present proposals outlining our services and pricing. Clear and well-structured proposals increase the chances of closing deals.- Collaboration: Work closely with the marketing and product teams to align strategies and share insights from client interactions. This helps ensure cohesive messaging and service improvement.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to effectively engage with clients. A strong grasp of market research techniques and sales strategies is essential. The ideal candidate should be self-motivated, target-driven, and demonstrate a proactive attitude. Familiarity with CRM software and ability to work collaboratively in a team is also expected. A passion for customer service and a results-oriented mindset will set you apart in this role.

We are looking for a motivated Sales Executive who can generate leads, connect with potential clients, and close deals for our IT & digital marketing services. This role is ideal for someone who is confident in communication and wants to build a career in sales with high earning potential.

Call & What's App + 91 9650571592 Offer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Promote and present immigration services to both existing and potential clients.Identify and approach potential clients to generate leads and drive sales growth.Develop strategic action plans and schedules to define target audiences and estimate outreach volume.Pursue and follow up on new leads and referrals generated through marketing and outreach efforts.Identify potential sales opportunities and initiate contact with qualified prospects.Achieve monthly and quarterly assigned sales targets.

As a CRM Executive, you will support the management of customer relationships and contribute to the growth and satisfaction of our clients. Your role will involve various tasks to enhance customer experiences and streamline communication.Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, and chat to address their inquiries and provide assistance, ensuring a positive experience.- Data Management: Maintain and update customer data in the CRM system to ensure accurate record-keeping and facilitate effective communication.- Feedback Collection: Gather customer feedback and suggestions to help improve services and products, playing a key role in enhancing customer satisfaction.- Support Sales Team: Assist the sales team by providing them with relevant customer information and insights, helping to drive sales and meet targets.- Reporting: Prepare regular reports on customer interactions and feedback, allowing management to identify trends and make informed decisions.To be successful in this role, you should have strong communication and interpersonal skills to connect with customers effectively. A basic understanding of CRM software is beneficial but not mandatory, as training will be provided. Additionally, attention to detail is essential for managing customer information accurately. Being proactive and having good organizational skills will help you thrive in a fast-paced environment. Freshers who have completed their 12th grade are encouraged to apply.

We are looking for a Sales Marketing Executive to join our team in Sector 3. The ideal candidate should have 1 to 2 years of experience in sales and marketing, with a strong drive to achieve results.Key Responsibilities:- Lead Generation: Identify and reach out to potential customers to generate interest in our products and services. This involves researching target markets and creating lists of potential clients.- Sales Presentations: Prepare and deliver engaging presentations to showcase our offerings. You will explain the benefits of our products to persuade potential clients to make a purchase.- Client Relationship Management: Build and maintain strong relationships with existing and prospective clients. This includes regular follow-ups and ensuring customer satisfaction to encourage repeat business and referrals.- Market Research: Stay informed about industry trends and competitors. Conducting market analysis will help us understand customer needs and adjust our strategies accordingly.- Sales Reporting: Track and report on sales activities and outcomes. You will maintain records of sales metrics and provide updates to management, helping to inform business decisions.Required skills and expectations include:- A strong understanding of sales processes and marketing principles.- Excellent communication and presentation skills to effectively convey information.- Strong interpersonal abilities to build and maintain client relationships.- Proficiency in using Microsoft Office and CRM software for sales tracking and reporting.- A proactive and goal-oriented mindset, with the ability to work independently and as part of a team.

Job Title: Sales Cold Telecaller ExecutiveCompany: Dcast GlobalLocation: Indirapuram, Ghaziabad, U.P., IndiaJob Type: Full-Time (In-person)Salary: 25,000 - 30,000 INR per month About Dcast Events:We are a growing team and a group of companies, dedicated to providing top-notch corporate event solutions from concept to completion in UAE, Europe and Asia. We are currently expanding our sales team and are looking for enthusiastic and driven individuals to join us.Job Description:We are seeking motivated Sales Cold Telecallers to join our dynamic team. In this role, you will be responsible for initiating contact with potential clients, introducing our services, and generating leads through effective cold calling. This is an excellent opportunity for individuals looking to build a career in sales, with a supportive environment for both experienced professionals and freshers.Key Responsibilities:* Conduct outbound cold calls to prospective clients.* Clearly articulate information about Dcast Global and its services.* Identify and qualify sales leads.* Maintain accurate records of calls and interactions.* Achieve daily and weekly call targets and lead generation goals.* Collaborate with the sales team to ensure seamless lead handover.Requirements:* Excellent communication in English and interpersonal skills.* Proven experience in sales cold calling.* Basic computer knowledge (e.g., using CRM software, spreadsheets, email).* Ability to work independently and as part of a team.* Strong persuasive and negotiation skills.* Highly motivated and target-driven.* Freshers are welcome to apply!What We Offer:* Competitive salary with potential for growth.* A supportive and collaborative work environment.* Opportunity for professional development and career advancement within the company.* Training and guidance for freshers.

We are looking for a motivated Sales Executive to join our team in Sector 45. This is a full-time position suitable for individuals who have recently completed their 12th grade and are eager to start their career in sales. You will play a key role in driving sales and building strong customer relationships.Key Responsibilities:- Customer Engagement: Actively connect with potential clients to understand their needs and provide solutions to meet those needs. This helps in building trust and encouraging purchases.- Product Knowledge: Learn about our products and services to effectively communicate their benefits to customers. Having a thorough understanding will enable you to answer questions and address concerns confidently.- Sales Targets: Meet and strive to exceed monthly sales targets. This involves tracking your progress and working strategically to achieve the desired outcomes.- Lead Generation: Identify and pursue new leads through various channels. Finding potential customers is essential for expanding our market reach.- Feedback Collection: Gather feedback from clients to identify areas for improvement in products and services. This information is vital for enhancing customer satisfaction.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills to connect effectively with customers. Being self-motivated and competitive will help you thrive in a sales environment. A basic understanding of sales principles is a plus, but a willingness to learn is the most important. You should also be able to work well in a team and adapt to different customer personalities.

Position - Business Development Executive (BDE)Role: Mid-Level Sales & GrowthExperience: 1+ Years in Field Sales or Lead GenerationResponsibilities:* Conduct market research to identify new leads and potential markets.* Software solutions through cold calling, emails, and face-to-face meetings.* Schedule and conduct product demonstrations for prospective clients.* Maintain a healthy CRM pipeline and ensure timely follow-ups.Requirements:* A hunter mindset with a passion for sales.* Strong communication skills in English and Hindi.* Willingness to travel locally for client meetings.Share me your CV at.hrcps9@gmail.com8370014003

Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).

The CRM Executive will be responsible for managing customer relationships and implementing CRM strategies to drive business growth. Key responsibilities include managing customer databases, analyzing customer data to improve retention rates, creating targeted marketing campaigns, and collaborating with sales teams to enhance customer experiences. The role requires a graduate degree and 1-3 years of experience in a similar role. Strong communication skills, attention to detail, and proficiency in CRM software are essential for success in this role. The ideal candidate will be a female professional with a passion for customer relationship management and a proactive approach to problem-solving. This full-time position is based in Bahadurgarh, India, and requires working from the office.

Customer Retention & CRM Growth OfficerRemote UK Business International Applicants WelcomeWe are partnering with a well-established, multi-branch automotive service group in the United Kingdom to hire a Customer Retention & CRM Growth Officer.This is a remote, full-time opportunity with direct impact on business performance, repeat revenue, and workshop utilisation across multiple UK locations.This role focuses on customer lifecycle management and structured retention campaigns not social media marketing.About the OpportunityOur client operates busy automotive workshops and is looking to strengthen its customer retention systems to ensure consistent repeat bookings for MOT and servicing.The selected candidate will take ownership of reminder campaigns, CRM management, and structured follow-up activity that directly drives bookings and customer loyalty.This is a measurable, performance-driven role tied to real business outcomes.Key Responsibilities* Manage MOT and servicing reminder campaigns (Email & SMS)* Create and optimise campaigns using Mailchimp or similar platforms* Set up and manage WhatsApp Business customer workflows* Maintain and update CRM/customer databases (Excel or garage management systems)* Follow up with customers who have not booked after reminders* Conduct outbound calls to assist customers with bookings* Request and manage Google Reviews post-service* Execute weekly and monthly retention campaigns* Maintain accurate records and notes within CRM* Track and report on retention and booking performance metricsWorking Hours* Monday to Friday* 8:30 AM 5:30 PM UK Time (GMT)* Approximately 2:00 PM 11:00 PM India Time (depending on daylight saving)Compensation* INR 6,00,000 per year (or 5,000 equivalent)Performance-based incentives linked to retention and booking outcomesThis compensation is positioned competitively for long-term international remote employment.Required Experience* 25 years experience in:* Customer service* CRM management* Retention marketing* Appointment coordination* Experience making daily outbound customer calls* Experience managing structured databases or CRM systems* Experience creating and managing email or SMS campaigns* Automotive industry experience is advantageous but not mandatory.Preferred Technical Skills* CRM or garage management systems* Microsoft Excel or Google Sheets* Mailchimp or similar email marketing tools* WhatsApp Business* SMS campaign platforms* Google Reviews/customer feedback systemsCandidate Requirements* English proficiency at C1 Advanced level* Clear, professional communication suited to UK customers* Comfortable handling outbound calls daily* Strong organisational skills and attention to detail* Quiet professional home workspace* Reliable high-speed internet* Ability to maintain confidentiality and follow data protection standardsPerformance MeasurementSuccess in this role will be measured by:* Repeat booking rate* Customer retention percentage* Customer reactivation outcomes* Review generation rate* Campaign-to-booking conversionCareer ProgressionThis opportunity offers structured growth into:* Customer Success Leadership* CRM Management* Retention Strategy LeadershipAs the client continues expanding, leadership pathways will open.Application Process* Direct applicants only (Email your resumes/CV at: anthony@affinitysteps.com)* Shortlisted candidates will complete a short paid assessment* Hiring timeline: 24 weeks

Job DescriptionOffer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Assist with visa application processes, including preparation and submission of documents.Provide clients with accurate and timely information regarding application status.Stay updated on immigration laws, policies, and regulations for different countries.Consult with clients to understand their immigration goals and provide tailored solutions.Maintain client records and ensure confidentiality.Target oriented & self motivated

Position - Business Development Executive (BDE)Role: Mid-Level Sales & GrowthExperience: 13 Years in Field Sales or Lead GenerationResponsibilities:* Conduct market research to identify new leads and potential markets.* Software solutions through cold calling, emails, and face-to-face meetings.* Schedule and conduct product demonstrations for prospective clients.* Maintain a healthy CRM pipeline and ensure timely follow-ups.Requirements:* A hunter mindset with a passion for sales.* Strong communication skills in English and Hindi.* Willingness to travel locally for client meetings.Share me your CV at.hrcps9@gmail.com8370014003

Call & What's App + 91 9650571592 Offer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Promote and present immigration services to both existing and potential clients.Identify and approach potential clients to generate leads and drive sales growth.Develop strategic action plans and schedules to define target audiences and estimate outreach volume.Pursue and follow up on new leads and referrals generated through marketing and outreach efforts.Identify potential sales opportunities and initiate contact with qualified prospects.Achieve monthly and quarterly assigned sales targets.