Customer Management Job Vacancies in Delhi NCR

About the jobReal Estate Sales Manager About Abode Infra IndiaABODE INFRA INDIA, is a forward-thinking real estate company based in Noida, committed to transforming the way India invests, lives, and grows. The company focuses on making land ownership accessible, affordable, and financially rewarding for individuals across all income segments.With a vision to democratize real estate investment, ABODE INFRA INDIA is creating opportunities that combine security, affordability, and assured returns, empowering people to participate in India.

Job Title: Sales Executive (ATL, BTL & Field Marketing) Location: Noida (Field Sales) Experience: 1-2 Years

We are seeking a motivated Sales Manager to join our team in Chiranjiv Vihar. The ideal candidate will have a strong background in sales and the ability to lead a team effectively. This role requires a dedicated and proactive approach to achieving sales targets.**Key Responsibilities:**- **Team Leadership:** You will oversee a sales team, guiding them to meet sales goals. This involves training new team members and motivating the existing staff to improve their performance.- **Sales Strategy Development:** You will create and implement effective sales strategies that align with company goals. This requires understanding market trends and adapting strategies accordingly.- **Client Relationship Management:** Building and maintaining strong relationships with clients is essential. You will be responsible for ensuring high levels of customer satisfaction and addressing any concerns that may arise.- **Performance Tracking:** You will analyze sales data and team performance to evaluate success. This allows for adjustments in strategy and to recognize top performers within the team.- **Reporting:** You will prepare regular sales reports for management to provide insights into the teams performance and market conditions.**Required Skills and Expectations:**The ideal candidate should have at least 5 years of experience in sales, preferably in a managerial role. Strong communication and negotiation skills are vital, along with the ability to motivate a team. Experience in developing sales strategies and managing client relationships is necessary. A results-oriented approach with a proven track record of meeting or exceeding sales targets is expected. A proactive and positive attitude will help in thriving within a fast-paced environment.

We are seeking a motivated Field Sales Executive to join our team in Faridabad. This role is perfect for someone eager to start a career in sales, with opportunities for growth and development.Key Responsibilities:1. **Customer Interaction**: Visit potential and existing clients to promote our products. Build strong relationships by understanding customer needs and providing excellent service.2. **Sales Techniques**: Use effective sales strategies to present our offerings assertively. Utilize persuasive communication to convert prospects into loyal customers.3. **Market Research**: Gather and report information on market trends and competitor activities. This insight will help identify new sales opportunities and target markets.4. **Sales Reporting**: Maintain accurate records of sales activities and customer interactions. Regularly update management with reports on leads, sales progress, and forecasts.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position allows you to work from the comfort of your home, and we welcome freshers who have completed their 12th grade to apply. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and chats from customers, providing accurate information and assistance about our products and services.- **Resolve Customer Issues:** Identify problems customers are facing, troubleshoot effectively, and offer solutions to ensure customer satisfaction.- **Maintain Customer Records:** Accurately log customer interactions and update information in the system to keep track of requests and resolutions.- **Follow Up with Customers:** Reach out to customers who have pending issues to ensure they are resolved and the customer is satisfied with the solution provided.- **Provide Product Knowledge:** Keep yourself updated on product details and features to answer questions confidently and promote services effectively.**Required Skills and Expectations:**We expect the ideal candidate to possess strong communication skills, both written and verbal, to interact effectively with customers. A patient and positive attitude is crucial for dealing with customer complaints. Basic computer skills and familiarity with using customer service software would be beneficial. You'll need to demonstrate strong problem-solving abilities and work well independently, showing a willingness to learn and adapt to new challenges in a fast-paced environment.

Job Responsibilities:Handle customer calls and inquiriesPrepare and send quotationsFollow up with customersCoordinate with Sales and Accounts teamsMaintain customer records and provide excellent customer support

We are looking for a dedicated Airline Customer Service Representative in Delhi, India. This entry-level position is ideal for individuals who want to start their career in the airline industry and have a passion for providing excellent service to customers.Key Responsibilities:- Assist Customers: Greet and help customers with inquiries about flights, bookings, cancellations, and changes in their travel plans. Provide clear and accurate information to enhance their travel experience.- Handle Ticketing: Process ticket purchases and changes efficiently while ensuring all transactions are completed correctly. Manage customer details with great attention to accuracy.- Resolve Issues: Address customer complaints and concerns professionally, seeking solutions or escalating them when necessary. Maintain a calm demeanor during challenging interactions.- Provide Information: Share details about airline policies, procedures, and services. Educate customers about additional offerings and promotions to improve their journey.- Maintain Records: Keep accurate records of customer interactions and transactions. Update databases to ensure reliable information is readily available for future reference.Required Skills and Expectations:Candidates should have good communication skills and be able to work well in a team. A positive attitude and willingness to learn are essential. Basic computer skills are needed, and the ability to handle high-pressure situations is important. A high school education (10th pass) is required, and prior experience in customer service is a plus but not necessary.

We are seeking a highly motivated, result-oriented Field Sales Executive with 5 to 11 years of experience in the Furniture and Furnishing sector. In this role, you will drive business growth by identifying new market opportunities, building strong corporate and retail client relationships, and securing direct sales. If you have a proven track record in field sales, strong negotiation skills, and a passion for the design and furnishing industry, we want you on our team!Key ResponsibilitiesBusiness Development: Identify and generate new leads (B2B and B2C) through direct sales, cold calling, and on-field client visits.Client Relationship Management: Build and maintain strong, long-lasting relationships with retail customers, architects, interior designers, builders, and corporate clients.Sales Presentations: Showcase our furniture and furnishing portfolio, delivering engaging and technical presentations tailored to client needs.Negotiation & Closure: Lead the entire sales cycle from initial contact and pitch presentation to price negotiation and successful deal closure.Market Intelligence: Stay updated on industry trends, competitor activities, and customer demands to adapt sales and marketing strategies.Required Skills & QualificationsEducation: Graduate degree in any discipline.Experience: 5 to 11 years of solid sales experience, specifically in the Furniture, Furnishing, or Interior Design industry.Key Skills:Proven expertise in Field Sales, Direct Sales, and Corporate Sales.Exceptional Negotiation, Communication, and Selling Skills.Strong capability in Lead Generation and Client Relationship Management.Mobility: Willingness to travel extensively across Gurgaon and surrounding regions for client meetings.

Job Title: TeleSales ExecutiveCompany: Vibrato Lifecare Pvt. Ltd.Location: Noida, Sector-63,G 94Job Type: Full-timeExperience Required: 0

We are seeking a motivated and dynamic Sales Manager to lead our sales team in Sector 63. The ideal candidate will have 1 to 7 years of experience in sales, with a strong background in customer service and team management.**Key Responsibilities:**- **Lead the Sales Team:** Oversee and assist team members to achieve sales targets and improve overall performance.- **Develop Sales Strategies:** Create effective plans to attract new customers and retain existing ones, ensuring growth in sales.- **Monitor Sales Performance:** Track sales metrics and analyze results to identify areas for improvement and implement corrective measures.- **Build Client Relationships:** Establish and maintain strong relationships with customers to enhance satisfaction and loyalty.- **Conduct Training Sessions:** Organize training and mentoring for team members, equipping them with the necessary skills and knowledge to succeed.- **Collaborate with Other Departments:** Work closely with marketing and customer support teams to ensure a cohesive approach to sales and customer service.**Required Skills and Expectations:**Candidates must have a Bachelors degree in B.A or B.B.A. Strong communication and interpersonal skills are essential for working with diverse clients and team members. A successful Sales Manager should demonstrate leadership qualities, possess effective negotiation skills, and be results-oriented. The ability to work harmoniously in a team environment while also independently driving sales is crucial. Previous experience in a sales manager role or similar position is preferred. Candidates should be comfortable working full-time from the office and be willing to adapt to the demands of the role.

Welcoming guests and providing excellent customer service* Assisting customers with ticketing, seating & inquiries* Handling food & beverage counter operations* Maintaining cleanliness and hygiene standards inside the cinema* Managing crowd during movie shows* Ensuring smooth guest experience throughout their visit

We are looking for a dedicated Sales Girl to join our team in Johripur. This is a full-time position suitable for candidates with 0 to 1 year of experience. Ideal for female applicants holding a B.A, B.C.A, B.B.A, B.Com, or a relevant professional degree/diploma.**Key Responsibilities:**- **Assist Customers:** Engage with customers to understand their needs and provide relevant product recommendations, ensuring a satisfying shopping experience.- **Product Knowledge:** Learn about the products sold to effectively answer questions and provide accurate information to customers.- **Sales Transactions:** Handle cash and card transactions at the register, ensuring the accuracy of sales and providing proper receipts to customers.- **Maintain Store Appearance:** Keep the sales floor clean and organized, arranging products neatly to attract customers and enhance the shopping experience.- **Inventory Management:** Help monitor stock levels and notify the management when items need to be reordered, ensuring that the store is always well-stocked.**Required Skills and Expectations:**Candidates should have excellent communication skills and a friendly demeanor to interact well with customers. A basic understanding of sales processes and customer service principles is essential. Ability to work in a team, be punctual, and capable of handling multitasking in a fast-paced environment is expected. A positive attitude, attention to detail, and a willingness to learn are also important for success in this role.

Promote and sell company's engineering instruments to various industries in India.Develop and maintain a strong relationship with clients and ensure customer satisfactionGenerate new business leads and build a robust sales pipelineDevelop and implement sales strategies to achieve sales targetsKeep up-to-date with market trends, industry developments, and competitor activities.Provide products demonstrations and technical support to customersPrepare and submit sales reports to management on a regular basis.Attend industry events, exhibitions, and conferences, to promote company's products and services.

As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- **Problem Resolution:** Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- **Product Knowledge:** Maintain a deep understanding of the companys products and services to assist customers accurately.- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- **Record Keeping:** Document customer interactions and transactions in the companys system for future reference and analysis.- **Collaboration:** Work with team members and other departments to ensure a seamless customer experience.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.

We are looking for an experienced and result-driven Female Sales Manager to lead the sales team, drive farmhouse plot sales, and achieve business targets. The ideal candidate should have strong leadership, team management, and real estate sales experience with a proven ability to build customer and channel partner relationships.Key ResponsibilitiesLead, motivate, and manage the sales team to achieve monthly and quarterly sales targets.Develop sales strategies to generate leads through channel partners, digital marketing, references, and field activities.Train, guide, and monitor Sales Executives, Telecallers, and Digital Marketing teams.Handle key customer inquiries, conduct project presentations, and support high-value sales closures.Build and maintain strong relationships with customers, real estate dealers, and channel partners.Monitor lead follow-ups, site visits, bookings, and sales conversions through CRM.Review daily sales activities, team productivity, and performance reports.Ensure timely reporting, discipline, and achievement of sales KPIs.Provide market feedback and competitor analysis to management.

We are looking for a dedicated Sales Manager to join our team in Sector 3. The ideal candidate will have at least one year of experience in sales and a minimum education of 12th pass. This is a full-time office role.**Key Responsibilities:**- **Lead the Sales Team:** Guide and motivate the sales team to achieve monthly and annual sales targets, ensuring everyone is focused on group goals.- **Develop Sales Strategies:** Create effective sales strategies based on market trends and customer needs to improve sales performance and reach new customers.- **Customer Relationship Management:** Build and maintain strong relationships with clients to enhance customer satisfaction and loyalty, addressing any concerns or issues they may have.- **Monitor Sales Performance:** Regularly assess the sales performance metrics, analyze data, and provide reports to upper management to help with decision-making.- **Train and Mentor Staff:** Provide training to new team members and ongoing support to existing staff to improve sales skills and product knowledge.**Required Skills and Expectations:**The ideal candidate should possess excellent communication and interpersonal skills to effectively engage with customers and team members. Strong analytical abilities are necessary to interpret sales data and make informed decisions. A proactive, results-driven attitude is important for achieving targets and overcoming challenges. Flexibility and teamwork are also essential, as the manager will work closely with various departments to align sales efforts with company objectives.

We are looking for a dedicated Customer Care Executive to join our team in a full-time work-from-home role. The ideal candidate will have excellent communication skills and a passion for helping customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and chats to assist customers with their inquiries and provide clear and accurate information.- **Resolve Issues:** Identify customer issues and work towards finding effective solutions to ensure customer satisfaction.- **Document Interactions:** Maintain accurate records of customer interactions in the system for future reference and analysis.- **Provide Product Support:** Assist customers in understanding our products and services, guiding them through the features and benefits.- **Follow Up:** Reach out to customers post-resolution to ensure their issues are resolved and to gather feedback for continuous improvement.- **Collaborate with Team Members:** Work closely with colleagues to share insights and challenges, contributing to a better overall customer experience.**Required Skills and Expectations:**Candidates should possess strong verbal and written communication skills to interact effectively with customers. A patient and empathetic attitude is essential, as the role involves assisting customers with their problems. Basic computer skills are required for navigating customer service software and other tools. Freshers are welcome, and a minimum educational qualification of 12th pass is necessary. Candidates should also be self-motivated and able to work independently in a remote environment. A commitment to providing excellent customer service is vital for success in this role.

We are looking for a Customer Support Representative to join our team. This role involves interacting with customers to ensure their questions and concerns are addressed effectively. As a representative, you will work from home and provide excellent service to help build strong customer relationships.**Key Responsibilities:**- **Responding to Customer Inquiries:** Handle incoming calls and messages to assist customers with their questions or issues.- **Providing Product Information:** Share details about our products and services, helping customers understand features and benefits.- **Resolving Issues:** Identify and troubleshoot customer problems to find suitable solutions promptly.- **Documenting Interactions:** Keep accurate records of customer interactions and transactions for future reference and quality assurance.- **Following Up:** Proactively reach out to customers after resolving issues to ensure their satisfaction.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively interact with customers.- **Problem-Solving Skills:** Be able to think critically and resolve customer issues in a timely manner.- **Patience and Empathy:** Show understanding and patience when dealing with customer concerns, ensuring they feel valued.- **Basic Computer Knowledge:** Familiarity with computers and the ability to navigate software applications is important.- **Team Player:** Be willing to collaborate with team members and share insights for improving customer service. We welcome freshers who have completed their 12th grade. If you are eager to learn and grow in customer service, this role is for you!

JOB DESCRIPTION - SALES ENGINEER (Hybrid Role)Company: R.K. AutomationLocation: Delhi NCRPosition: Sales Engineer - Hybrid (Field + Office)Employment Type: Full TimeRole OverviewWe are hiring a Sales Engineer for a hybrid role involving both field sales and office-based business development activities. The candidate will be responsible for lead generation, customer meetings, technical discussions, quotations, order conversion, and payment collection.Automation product knowledge is preferred; however, candidates with strong learning ability may also be considered.

Job Title: TeleSales ExecutiveCompany: Vibrato Lifecare Pvt. Ltd.Location: Noida, Sector-63,G 94Job Type: Full-timeExperience Required: 0-3 YearsIndustry: Healthcare / Pharmaceuticals / Wellnesssalary 15-25kAbout the Company:Vibrato Lifecare Pvt. Ltd. is a fast-growing organization in the healthcare sector, committed to delivering high-quality wellness, pharmaceutical, and personal care products. Our mission is to improve lives through innovation, care, and trusted solutions.Job Summary:We are looking for an enthusiastic and self-motivated TeleSales Executive to contribute to generating sales for the company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.Key Responsibilities:Make outbound calls to prospective customers to promote and sell Vibrato Lifecare products.Explain product features, pricing, and benefits clearly and confidently.Follow up on leads and convert them into successful sales.Maintain customer database and update call records in CRM software.Meet and exceed daily/weekly/monthly sales targets.Handle customer queries, objections, and resolve issues professionally.Coordinate with field sales teams and support them with lead generation.Upsell or cross-sell products where relevant.Key Requirements:HSC/Graduate in any stream.Proven experience as telesales representative or similar role is a plus.Good communication skills in English and Hindi (Regional languages are a bonus).Basic computer skills and knowledge of CRM software.Ability to learn about products and explain them to customers.Positive attitude and strong work ethic.Goal-oriented with a passion for sales.What We Offer:Competitive salary with performance incentives.Friendly and supportive work environment.Opportunities for career growth and skill development.Training and mentoring by industry professionals.