Array ( [0] => customer-management [1] => delhi-ncr ) 600+ Customer Management Jobs in Delhi NCR,Customer Management Job Vacancies in Delhi NCR
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Customer Management Job Vacancies in Delhi NCR

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  • 0 - 6 yrs
  • Delhi
Customer Relationship Channel Sales Retail Sales Marketing Communication Direct Sales Lead Generation Technical Sales Management Skills Corporate Sales b2c Marketing
We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Delhi. This role is ideal for candidates with 0 to 6 years of experience and a background of at least a 10th-grade education. **Key Responsibilities:**- **Client Acquisition**: Identify and approach potential customers to promote products or services, helping to expand our client base.- **Sales Presentation**: Effectively communicate the benefits and features of products to clients during face-to-face meetings, improving their understanding and interest.- **Market Research**: Gather information on market trends, competitors, and customer preferences to help shape sales strategies and improve performance.- **Relationship Building**: Establish and maintain strong relationships with clients to encourage repeat business and referrals, which are crucial for sales growth.- **Sales Reporting**: Track and report daily sales activities, leads, and outcomes to provide regular updates to management, ensuring transparency and accountability.**Required Skills and Expectations:**- Strong communication skills are essential to articulate product benefits clearly and build rapport with clients.- A proactive approach to identifying customer needs and addressing them effectively can significantly impact sales success.- Basic computer skills will be helpful for reporting and managing data related to sales activities.- A positive attitude and resilience are important for overcoming challenges and maintaining motivation in a competitive sales environment.- Candidates must be willing to travel within the region for client meetings, as face-to-face interaction is a key element of the role.
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  • 5 - 8 yrs
  • Gurgaon Sector 63
International Sales Cold Calling Inside Sales Client Management Outbound Calling Calling B2B Sales Customer Handling IT Service Sales End to End Sales Business Development IT Sales
Job Role: IT Inside Sales ManagerLocation: Gurugram/ Onsite rolePreference: Immediate Joiner/ Serving Notice Period Role OverviewWe are looking for a IT Inside sales /Business Development Manager who can identify opportunities, build strong client relationships, and deliver tailored IT solutions.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Noida
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Emergency Response Computer Skills Time Management Customer Service Problem Solving Communication Skills
We are looking for enthusiastic individuals to join our team as Airport Terminal Services Agents in Noida, India. This role is essential in ensuring a smooth and pleasant travel experience for passengers. Ideal candidates should be team-oriented and committed to delivering excellent customer service.Key responsibilities include:1. **Passenger Assistance**: Provide support to passengers during check-in and boarding processes, helping them with their luggage and ensuring all travel documents are in order.2. **Information Services**: Offer accurate information regarding flight schedules, gate assignments, and airport facilities, ensuring passengers feel well-informed.3. **Problem Resolution**: Handle passenger inquiries and resolve issues related to delays, baggage, or other concerns, maintaining a calm and professional demeanor.4. **Safety Compliance**: Uphold all airport safety regulations and procedures, ensuring a secure environment for passengers and staff.To be successful in this role, candidates are expected to possess excellent communication skills, both written and spoken, to interact confidently with diverse passengers. A strong customer service orientation is essential to ensure a positive travel experience. Teamwork is crucial, as you will work closely with different departments within the airport. Adaptability is important, as the airport environment can be dynamic and fast-paced. Being detail-oriented and organized will also help in managing tasks effectively. A minimum education of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for entry-level candidates.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Delhi
Operations Management Customer Service Vendor Management Inventory Management Communication Skills
As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. **Key Responsibilities:**- **Administrative Support:** You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- **Data Management:** Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- **Communication Coordination:** Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- **Operational Reporting:** Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- **Team Collaboration:** Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.
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Field Sales Executive Fresher

Trado Adhesives & Chemicals Pvt. Ltd.

  • Fresher
  • 1.3 Lac/Yr
  • Faridabad
Customer Relationship B2B Sales Lead Generation Technical Sales Field Sales Selling Skills Management Skills Negotiation Skills
Visit potential and existing clients in assigned areasGenerate new business opportunities (B2B sales)Promote company products (adhesives, chemicals, industrial solutions)Conduct product trials and coordinate with technical teamsMaintain strong relationships with customersAchieve monthly sales targetsSubmit daily visit reports and market feedback
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Operation Customer Service Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Airline Ground Staff Air Port Ground Staff Ground Airlines Ground Airport
We are seeking a dedicated Ground Staff Supervisor to manage and coordinate daily ground operations at our Delhi location. This role is ideal for individuals with 0 to 5 years of experience who are eager to lead a team and ensure smooth airport operations.Key Responsibilities:- **Team Management**: Supervise and lead a team of ground staff, ensuring all tasks are completed efficiently and effectively.- **Operations Coordination**: Oversee daily ground operations, including check-in, baggage handling, and boarding procedures, ensuring they meet safety and service standards.- **Customer Service**: Address passenger inquiries and resolve any issues that arise during ground operations, maintaining a high level of customer satisfaction.- **Training and Development**: Provide training and ongoing support to new staff members, fostering a positive work environment while enhancing team performance.- **Safety Compliance**: Ensure all safety protocols and regulations are strictly followed during operations to maintain a safe environment for both staff and passengers.Required Skills and Expectations:Candidates should possess strong leadership abilities and excellent communication skills to effectively interact with both team members and passengers. Attention to detail is crucial, along with the ability to manage multiple tasks in a fast-paced environment. A minimum education of 10th grade is required, and a proactive attitude will be highly valued. Flexibility in working hours and a commitment to service excellence are essential for success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Cabin Crew Activities Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hos
We are seeking enthusiastic individuals to join our team as Airline Ground Staff in Delhi. This position is ideal for those who enjoy working with people and want to start their career in the aviation industry.Key Responsibilities: The Airline Ground Staff will assist passengers during check-in, boarding, and luggage handling. You will ensure a smooth and efficient process at the airport by greeting travelers and guiding them through the necessary procedures. Additionally, you will manage flight information displays, including delays or cancellations, keeping passengers updated at all times.You will also be responsible for handling passenger inquiries, providing information about flights, services, and airport facilities. Maintaining safety regulations and providing assistance to those with special needs are crucial parts of the role. Finally, you will work closely with the cabin crew and other airport staff to ensure effective communication and coordination.Required Skills and Expectations: Candidates should have excellent communication skills, both verbal and written, to interact effectively with passengers and team members. A positive attitude and strong customer service orientation are essential for this position. Attention to detail and the ability to handle stressful situations calmly will help you succeed in this role. Lastly, as the position requires working in a fast-paced environment, individuals must be able to multitask and remain organized during busy periods. A minimum educational qualification of 10th grade is required.
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Hiring Relationship Manager For Delhi

Resurgo Consultants Pvt Ltd

  • 3 - 9 yrs
  • 22.5 Lac/Yr
  • Delhi
Customer Relationship HNI Acquisition BFSI Customer Service Casa Manager
We are looking for a dedicated Relationship Manager to join our team in Delhi. In this role, you will be responsible for fostering and managing strong relationships with clients. Your objective will be to ensure client satisfaction and drive business growth.**Key Responsibilities:**- **Client Relationship Management:** Build and maintain strong connections with clients, understanding their needs and addressing any concerns to ensure satisfaction.- **Account Monitoring:** Regularly monitor client accounts to identify potential issues or areas for improvement, providing timely solutions to enhance client experience.- **Sales Support:** Collaborate with the sales team to identify opportunities for upselling or cross-selling products and services, helping to achieve sales targets.- **Performance Tracking:** Analyze client feedback and data to measure relationship success and develop strategies for better engagement and retention.- **Reporting:** Prepare and present reports on client status and relationship progress to senior management, ensuring transparency and effective communication.**Required Skills and Expectations:**- Candidates should have 3 to 9 years of experience in a relationship management role or similar, showcasing a strong track record in client service.- Excellent communication and interpersonal skills are essential for building rapport with clients and responding effectively to their needs.- Strong analytical and problem-solving abilities will be required to identify client issues and propose viable solutions.- Candidates should be goal-oriented and have a proven ability to contribute to team success while managing multiple client accounts.- Comfort with data analysis and reporting tools is a plus to help in tracking client engagement and performance metrics. If you meet these qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply!
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  • 0 - 5 yrs
  • 1.8 Lac/Yr
  • Greater Noida
Communication Customer Service Inventory Management Problem Solving
We are looking for a dedicated Laundry Attendant to join our team in Greater Noida. The ideal candidate should have a positive attitude and be willing to learn, making this role suitable for individuals with 0 to 5 years of experience.Key Responsibilities:1. **Record Laundry Orders**: You will be responsible for record & execute orders on the company app2. **Operating Laundry Equipment**: You will operate washers and dryers, monitor cycles, and ensure that all machines are functioning properly to maintain efficiency.3. **Folding and Storing Clean Laundry**: After cleaning, you will fold and organize laundry neatly before storing or delivering it to designated areas, ensuring items are in good condition.4. **Maintaining Cleanliness**: Keeping the laundry area clean and organized is essential. You will be responsible for tidying up the workspace and disposing of any waste properly.5. **Customer Service**: , you may interact with customers. It is important to provide friendly and helpful service when addressing their laundry needs.Required Skills and Expectations:Candidates should ideally have completed their 12th grade and possess basic literacy skills. Attention to detail and a strong work ethic are essential, as the role involves repetitive tasks and maintaining quality standards. A good sense of teamwork and communication skills will help create a positive working environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Female
  • Delhi
Service Desk Customer Service Problem Solving English Language Query Management
As a Customer Care Assistant, you will play a vital role in ensuring customer satisfaction while supporting our team in a busy office environment in Peera Garhi, Delhi. This position is ideal for motivated individuals who are eager to start their career in customer service.Your main responsibilities will include responding to customer inquiries through phone and email, providing accurate information about products and services, and assisting customers with any issues they may encounter. You will also keep detailed records of customer interactions to improve service quality and ensure follow-ups are timely.Additionally, you will work closely with the sales team to process orders, handle returns, and manage customer feedback. Your ability to create a friendly and welcoming atmosphere will help build strong relationships with our clients.To succeed in this role, you should have excellent communication skills, both spoken and written. A patient and empathetic approach towards customers is essential. Being organized and detail-oriented will help you manage multiple tasks effectively. Having basic computer skills is necessary for updating records and communicating through digital platforms. No prior experience is required; however, a positive attitude and willingness to learn are crucial. This full-time position is designed for female candidates who are ready to contribute to a team-oriented environment and grow within the customer service field.
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  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Noida Sector 58
Communication Customer Relationship Outbound Calling Customer Care Customer Management
We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 58. The ideal candidate should have 2 to 3 years of experience in customer service and possess excellent communication skills. This role requires a female candidate who is proactive and enjoys helping customers.Key Responsibilities:1. **Customer Support**: Provide assistance to customers through various communication channels, including phone, email, and chat, addressing their queries and providing solutions in a timely manner.2. **Issue Resolution**: Handle customer complaints or concerns by listening actively and taking appropriate actions to resolve problems effectively, ensuring a positive customer experience.3. **Feedback Collection**: Gather customer feedback and insights to identify areas for improvement, contributing to the enhancement of services and customer satisfaction.4. **Database Management**: Maintain accurate records of customer interactions, transactions, and feedback in the company database, ensuring all information is up-to-date and accessible for future reference.5. **Team Collaboration**: Work closely with team members and other departments to ensure seamless service delivery and discuss challenges faced by customers, fostering a collaborative work environment.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills and be comfortable using various software applications. A keen attention to detail and the ability to work in a fast-paced environment are essential. The successful candidate should demonstrate problem-solving abilities, empathy, and a customer-centric attitude, ensuring that customer needs are met promptly and effectively.
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Field Sales Executive - Gurgaon

Capital Placement Services

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Field Sales Negotiation Skills b2c Marketing Field Marketing Selling Skills Management Skills Direct Sales Lead Generation
Requisition InformationJob DescriptionWho Can Apply12th pass or graduate with strong ambition to growFreshers or candidates with experience in Pharma / FMCG / Healthcare salesPassion for field sales, networking, and relationship buildingJob InformationField Sales Executive - GurugramRoles & ResponsibilitiesRepresent Diabexy in the assigned territoryBuild and maintain relationships with chemists and distributorsDrive product awareness and increase salesExecute on-ground activations and market development initiativesIf you interested, Share me your CV at.hrcps9@gmail.com8370014003
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Hiring Fresher - Team Manager - Noida

Delhi Land Planner Pvt Ltd

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Noida Sector 63
Sales Customer Support Team Motivation Team Work Team Building Team Leader
Job Title: Sales Manager (Real Estate)Location: Noida / NCRExperience: 0
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Hiring Freight Manager For Delhi

Edens Staffing Services

  • 20 - 30 yrs
  • 7.5 Lac/Yr
  • Delhi
Decision Making Logistics Freight Operations Project Management Team Leadership Transportation Management Vendor Relations Supply Chain Data Analysis Risk Management Customer Service Regulatory Compliance Budgeting Strategic Planning Problem Solving Inventory Management Process Improvement Cost Reduction Negotiation Communication
Candidates should be matured and having min 10 years of logistics experience , needs to manage and build good network among bankers and freight business owners to bring in new business for continuous growth
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  • Fresher
  • 1.3 Lac/Yr
  • Female
  • Nirman Vihar Delhi
Shop Keeper Shop Manager Teamwork Problem Solving Customer Service
We are looking for a dedicated and friendly female Shop Keeper to join our team in Nirman Vihar, Delhi. This full-time position is perfect for freshers who have completed their 10th grade and are eager to start their career in retail.As a Shop Keeper, you will be responsible for managing the day-to-day operations of the store. You will greet and assist customers, helping them find products and answering their questions. You will also handle the cash register, process transactions accurately, and maintain a tidy shop environment. Keeping track of inventory, restocking shelves, and organizing displays are important tasks to ensure the shop looks appealing and is well-stocked, allowing for a seamless shopping experience.The ideal candidate should have good communication skills, a friendly demeanor, and a strong desire to provide excellent customer service. Being organized and detail-oriented is essential, as you will manage cash handling and keep records accurately. We expect you to have basic math skills for handling transactions and a good understanding of sales principles. A willingness to learn and adapt to the fast-paced retail environment is crucial.If you are motivated, eager to learn, and enjoy interacting with people, we encourage you to apply. This role will provide you with valuable experience in the retail industry while contributing to our welcoming shop atmosphere.
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Opening For Business Sales Manager

Nutrico Essentials Pvt Ltd

  • 2 - 8 yrs
  • 15.0 Lac/Yr
  • Noida
Customer Relationship B2b Marketing Enterprise Sales B2B Sales Sales Lead Generation
Company DescriptionNutrico Essentials Pvt Ltd is an innovative leader in the herbal extract and nutraceutical industry, supported by the expertise of its parent company, Shri Ram Solvent, which has been a pioneer in botanical extraction since 1986. With nearly four decades of experience, Nutrico Essentials bridges tradition and modern innovation to deliver premium-quality herbal extracts and nutraceutical products. The company takes pride in its commitment to sustainability, ethical practices, and a deep understanding of nature's potential. Nutrico Essentials is dedicated to meeting diverse client needs with a holistic approach, ensuring quality and reliability in every product.Role DescriptionWe are seeking a proactive and results-driven Sales & Business Development Manager to drive growth within the dynamic nutraceutical and herbal extracts sector. This B2B role is responsible for identifying, developing, and closing new business opportunities by leveraging our heritage in botanical extraction and our commitment to quality. The ideal candidate will be a technical seller capable of translating client needs into ingredient solutions.QualificationsStrong Analytical Skills and the ability to analyze and interpret market trendsExcellent Communication skills to build and maintain client relationships effectivelyProven experience and expertise in Lead Generation and Market ResearchA customer-oriented mindset with outstanding Customer Service skillsBachelor
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  • 1 - 7 yrs
  • 50.0 Lac/Yr
  • Gurgaon
Front Office Operations Customer Relationship Branch Supervision Retail Store Store Operations Management Skills Branch Administration
We are seeking a highly organized and motivated Store Manager to oversee our retail operation in Gurgaon. The ideal candidate will have experience in store management and a strong commitment to customer satisfaction.**Key Responsibilities:**- **Daily Operations Management:** Oversee all store activities to ensure smooth and efficient operation, including staff management and inventory control.- **Customer Service Excellence:** Ensure a high level of customer satisfaction by addressing customer needs and concerns promptly.- **Sales Strategy Implementation:** Develop and execute strategies to meet sales targets and enhance store performance through promotions and customer engagement.- **Staff Training and Development:** Recruit, train, and mentor store associates to ensure a knowledgeable and effective team.- **Inventory Management:** Monitor stock levels and manage inventory to prevent shortages and overstock situations, keeping the store organized and well-stocked.- **Financial Management:** Maintain financial records, prepare reports on sales and performance, and manage the stores budget effectively.**Required Skills and Expectations:**Candidates should have a minimum of 1 year of experience in a retail or management role. A 10th pass education is essential. Strong leadership and interpersonal skills are crucial for guiding the team and interacting with customers. The candidate must be detail-oriented, capable of multitasking, and proactive in problem-solving. Additionally, strong communication skills are important for effective teamwork and customer interaction. Flexibility and availability for full-time work are also expected.
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  • 1 - 3 yrs
  • 5.5 Lac/Yr
  • Noida
Outbound Calling Good Communication Skills Negotiation Skills Convincing Power Problem Solving Time Management Pressure Handling Client Management Customer Communication Inside Sales
We are seeking an Inside Sales Executive to join our team in Noida. This role requires a dynamic individual with 1 to 3 years of sales experience, who will help us drive sales and build strong customer relationships.Key Responsibilities:- **Lead Generation:** Identify and reach out to potential customers through calls and emails. Build a strong pipeline of leads to support sales goals.- **Customer Engagement:** Communicate consistently with existing and prospective customers, understanding their needs and presenting our services effectively.- **Sales Presentation:** Conduct product demonstrations and presentations to clients. Ensure that prospects are informed about our offerings and how they can benefit from them.- **Closing Sales:** Negotiate terms and close deals. Work to meet and exceed sales targets while maintaining a positive relationship with clients.- **Sales Reporting:** Maintain accurate records of customer interactions and sales activities. Provide regular updates on performance to management.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills to engage effectively with clients. Strong problem-solving abilities and a proactive approach are essential. A background in sales, preferably in a related industry, is required. The candidate must be comfortable working in an office environment and be able to manage multiple tasks efficiently. A graduate degree is mandatory, and familiarity with CRM software is a plus. Being a team player with a positive attitude toward learning is highly valued.
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  • 10 - 20 yrs
  • 20.0 Lac/Yr
  • Gurgaon
Operation Manager Head Operations
Job DescriptionThe Head Operations & Customer Fulfilment is responsible for end-to-end execution of export operations for European customers, ensuring cost control, delivery reliability, quality compliance, and system discipline.solution.Required Candidate profiletranslating customer commitments into predictable, repeatable, system-driven outcomes, while leading teams across procurement, ERP executioncapitalplacement02@gmail.comP- 9891750342 W- 7895263093
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CRM Manager CRM Real Estate Sales Cable Schedule Handling Customer Queries Building Construction Building Sales Customer Communication Update Manager CRM Tools CRM Software Management Real Estate Marketing Real Estate Construction
CRM Manager for Real Estate company in sector 56, Gurgaon MCPSClient Handling & Coordination:Act as a single point of contact for post-sales customer queries.Manage customer on boarding and documentation after booking.Coordinate with internal departments (sales, legal, finance, site team) for customer queries and issues.Documentation & Records:Maintain and update client records, booking forms, agreements, and payment receipts.Coordinate agreement execution and registration process with legal teams.Payment Follow-up & Collection:Monitor and follow up on payment schedules as per agreed milestones.Send payment reminders and ensure timely collection.Customer Communication:Regularly update clients regarding construction progress, payment schedules, possession timelines, etc.Handle customer queries and grievances professionally and escalate complex issues when needed.CRM Software Management:Maintain records and activity logs on CRM software (like Salesforce, Zoho, or real estate-specific CRMs).Generate reports and dashboards for management review.Handover & Possession:Coordinate for timely possession, snag list, and final settlement with clients.Key Skills Required:Excellent communication & interpersonal skillsStrong follow-up and coordination abilityCustomer service orientationProficiency in CRM tools/software and MS OfficeKnowledge of RERA processes is an added advantageQualifications:Graduate / MBA preferredPrior experience in CRM in Real Estate industry is mandatory
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CRM Sales CRM Real Estate Marketing Manage Customer Customer Communication CRM Developer Real Estate Manager Documentation Creditors Payment Legal Teams
CRM Manager For Real Estate Company in Sector 56,GurgaonClient Handling & Coordination:Act as a single point of contact for post-sales customer queries.Manage customer onboarding and documentation after booking.Coordinate with internal departments (sales, legal, finance, site team) for customer queries and issues.Documentation & Records:Maintain and update client records, booking forms, agreements, and payment receipts.Coordinate agreement execution and registration process with legal teams.Payment Follow-up & Collection:Monitor and follow up on payment schedules as per agreed milestones.Send payment reminders and ensure timely collection.Customer Communication:Regularly update clients regarding construction progress, payment schedules, possession timelines, etc.Handle customer queries and grievances professionally and escalate complex issues when needed.CRM Software Management:Maintain records and activity logs on CRM software (like Salesforce, Zoho, or real estate-specific CRMs).Generate reports and dashboards for management review.Handover & Possession:Coordinate for timely possession, snag list, and final settlement with clients.Key Skills Required:Excellent communication & interpersonal skillsStrong follow-up and coordination abilityCustomer service orientationProficiency in CRM tools/software and MS OfficeKnowledge of RERA processes is an added advantageQualifications:Graduate / MBA preferredPrior experience in CRM in Real Estate industry is mandatoryIf you are interview so please share me your cv at capitalplacement21@gmail.com
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are looking for a dedicated Back Office Officer in Delhi with 0 to 2 years of experience. This full-time role involves supporting various administrative and operational tasks within the office.The key responsibilities include:- **Data Entry:** Accurately inputting information into computer systems and databases, ensuring data is correct and up to date.- **Record Maintenance:** Organizing and maintaining physical and digital files to ensure easy access and retrieval of documents when needed.- **Customer Support:** Assisting customers and clients via phone or email, providing them with information and resolving basic queries.- **Report Generation:** Preparing simple reports and summaries of data to assist in decision-making processes.- **Administrative Tasks:** Supporting day-to-day office operations by handling incoming calls, scheduling appointments, and managing correspondence.Candidates should possess strong attention to detail and excellent organizational skills. Good communication skills, both verbal and written, are essential for effective interaction with colleagues and customers. Familiarity with basic computer applications, including word processing and spreadsheets, is expected. We seek team players who can adapt quickly to changes and work efficiently under pressure. A positive attitude and willingness to learn will help you succeed in this role.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Noida Sector 63
Customer Relationship Corporate Sales Sales Operations Direct Sales B2B Sales Sales Sales Target
Job Title: Sales Manager (Real Estate)Location: NoidaExperience: 0
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Ground Handling Airport Operation Air Cargo Ground Operation Customer Service Airport Ramp Ground Staff Activities Ground Handling Cargo Handling Airport Cargo Ground Management Ground Manager Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Aviation Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground
As a Ground Staff Supervisor in Delhi, you will oversee daily operations of ground staff, ensuring efficient service and smooth airport functioning. This full-time role is suited for individuals with a minimum of 10th-grade education, with 0 to 5 years of experience.Key Responsibilities:1. **Supervise Ground Staff**: Ensure all ground staff members are well-trained and performing their duties effectively. Provide guidance and support to enhance team performance.2. **Manage Daily Operations**: Oversee the daily activities at the airport, including check-in, baggage handling, and customer service. Ensure all procedures are followed for safety and efficiency.3. **Customer Interaction**: Address passenger inquiries and resolve any issues or complaints during their travel experience. Maintain high standards of customer service at all times.4. **Coordinate with Other Departments**: Work closely with other airport departments such as security and maintenance to ensure smooth operations. Communication is key to prevent any disruptions.5. **Monitor Performance**: Regularly assess staff performance and provide constructive feedback. Recognize and reward excellence while identifying areas for improvement.Required Skills and Expectations:Candidates should have a strong understanding of customer service principles and be able to communicate effectively. A proactive attitude and problem-solving skills are essential to address challenges promptly. Being able to work in a fast-paced environment and manage time efficiently is crucial for success in this role. Flexibility in working hours and readiness to work on weekends or holidays is expected.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Noida
Cargo Handling Airline Operations Airport Cargo Airport Operation Ground Management Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Airport Ramp Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff
Join our team as a Ground Operations Staff member in Noida. This is an exciting entry-level position suitable for candidates with various experience levels, including freshers. You will play a vital role in ensuring smooth operations at our facility.Key Responsibilities:1. **Daily Operations Oversight**: You will assist with the daily tasks needed to keep our operations running efficiently, working closely with other team members and supervisors.2. **Logistics Coordination**: Help in coordinating the movement of goods and equipment. This involves organizing transportation and managing the timely delivery of items.3. **Inventory Management**: You will be responsible for checking and maintaining inventory levels, ensuring that we have the necessary supplies and materials available.4. **Safety Compliance**: Follow safety guidelines and ensure that all operations adhere to safety regulations to maintain a secure working environment.5. **Equipment Handling**: Assist in the proper handling and maintenance of equipment, ensuring that everything is functional and safe for use.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess good communication skills. Attention to detail is important, as you will be ensuring accuracy in logistics and inventory management. A team-oriented mindset is essential, along with the ability to adapt to changing tasks and priorities. Basic knowledge of safety practices will be an advantage. Ideal candidates will be reliable, punctual, and ready to learn in a dynamic work environment.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability Air Ticketing Executive Air Ticketing Officer Air Ticketing Air Ticketing Staff Airport Ticketing Executive Airport Ticketing
We are looking for an Airline Manager to oversee daily operations at our Delhi office. This role is ideal for individuals with up to five years of experience and a minimum education of 10th pass. The successful candidate will play a key role in ensuring smooth airline operations and excellent customer service.Key Responsibilities:1. **Team Supervision**: Oversee staff in various departments, ensuring that everyone performs their tasks effectively and maintains high standards of service.2. **Operational Management**: Coordinate daily flight schedules, monitor passenger check-ins, and manage boarding processes to ensure timely departures.3. **Customer Service Excellence**: Address passenger inquiries, resolve complaints, and ensure that all customers have a positive travel experience.4. **Safety Compliance**: Ensure that all airline operations meet safety regulations and company policies, promoting a culture of safety among staff.5. **Financial Oversight**: Assist in budgeting and monitoring operational costs, focusing on maximizing efficiency and profitability.Required Skills and Expectations:Candidates should have excellent communication skills, as they will interact with team members and customers regularly. Organizational skills are essential for managing schedules and operations efficiently. Basic computer skills are necessary for managing booking systems and communication tools. A proactive attitude, attention to detail, and the ability to work in a fast-paced environment are crucial for success in this role. Flexibility to adapt to changing situations and commitment to teamwork will help ensure the airport
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