Array ( [0] => customer-care [1] => delhi-ncr ) 2000+ Customer Care Jobs in Delhi NCR,Customer Service Job Vacancies in Delhi NCR
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Customer Care Job Vacancies in Delhi NCR

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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Management
WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842
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Customer Care Associate - Full Time

Delaney HR Services Pvt Ld

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
International BPO Domestic BPO Voice Process
Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.4. **Product Knowledge**: Maintain comprehensive knowledge of the company
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Opening For Sales Executive

Kusvika Enterprises

  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Defence Colony Delhi
CUSTOMER HANDLING KNOWLEDGE OF HALLMARK Customer Management KNOWLEDGE OFGIA Customer Acquisition
We are looking for a Sales Executive based in Defence Colony who will be key in driving our sales initiatives. The ideal candidate will have 2 to 3 years of experience in a sales role, holding a professional degree.**Key Responsibilities:**- **Prospect New Clients:** Identify and approach potential clients to generate leads and build a solid customer base.- **Conduct Sales Presentations:** Prepare and deliver engaging presentations to showcase our products and services, highlighting their benefits to clients.- **Manage Customer Relationships:** Build and maintain strong relationships with existing clients by understanding their needs and providing excellent service.- **Achieve Sales Targets:** Work towards individual and team sales objectives, ensuring targets are met or exceeded consistently.- **Market Research:** Stay updated on market trends and competitor activities to identify new opportunities for sales growth.- **Report Sales Activities:** Maintain accurate records of sales activities, client interactions, and performance metrics for review and strategy development.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively interact with clients and present information clearly.- Proven sales experience and track record of meeting or exceeding targets in a competitive environment.- Excellent negotiation skills to close deals effectively while ensuring a win-win situation for both the company and the client.- Ability to work independently and as part of a team, demonstrating a proactive approach to tasks.- Strong organizational skills and attention to detail, ensuring all client interactions and sales data are well-documented and managed.
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Gurgaon Sector 18
Customer Relationship International BPO BPO Customer Service Proficiency in English
We have an urgent requirement from AIS Business Solutions (Gurgaon) for International Voice Process (US Customer Care).Requirement Details:* Experience: Minimum 1 year in International Voice Process only
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  • 1 - 5 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Sales Handling Customers Customer Relationship B2B Sales Sales Relationship Management Lead Generation Field Sales Communication Professionalism English Speaking Presentable
ResponsibilitiesIdentify, generate, and qualify new business leads through field visits, networking, cold calling, and digital outreach.Conduct in-person client meetings to present and explain company products/services, particularly within the healthcare domain.Build and maintain strong client relationships by understanding client needs, offering tailored solutions, and ensuring ongoing engagement.Develop a deep understanding of the client.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Delhi
Aircraft Maintenance Airline Operations Ground Staff Activities Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Operation Aviation Hospitality Ground Operation Ground Management Aviation Security Cabin Crew Activities Interpersonal Skills Airport Ground Handling Airport Cargo Airport Supervisor Staff Management Passenger Support Airline Customer Service Ground Manager Problem Solving Customer Manager Good Communication Skills
As an Airport Supervisor, you will play a vital role in ensuring smooth airport operations. Your primary responsibilities will include:- **Team Management:** Oversee a team of airport staff, ensuring they perform their duties effectively and efficiently. This includes assigning tasks and providing support as needed.- **Customer Service:** Address passenger inquiries and concerns promptly to enhance their travel experience. You will be the point of contact for any issues that arise at the airport.- **Safety and Security Compliance:** Ensure all safety and security regulations are followed by staff and passengers. You will monitor airport operations to maintain a secure environment for everyone.- **Operational Coordination:** Collaborate with other departments, including security, ground handling, and airlines, to ensure seamless operations. You will help to coordinate schedules and respond to any disruptions.- **Training and Development:** Provide training and mentorship to new employees, helping them understand their roles and responsibilities. You will play a key role in building a knowledgeable team.For this position, candidates should have a minimum educational qualification of 12th grade. Experience is flexible, with 0 to 6 years deemed suitable. Ideal candidates will possess strong communication skills, a customer-oriented attitude, and the ability to work under pressure. You should also be organized, detail-oriented, and have a basic understanding of airport operations. A friendly demeanor and a willingness to solve problems will be essential for success in this role.
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  • 1 - 7 yrs
  • 4.0 Lac/Yr
  • South Delhi
Visa Processing Immigration Research Case Assessment Document Verification Client Counseling Application Preparation Compliance Management Risk Assessment Consular Documentation Travel Documentation Customer Service Interview Preparation File Management Regulatory Research Communication Skills Problem Solving Time Management Attention to Detail
DESCRIPTIONImmigration sales consultants have many responsibilities, including:Counseling clients: Providing information on immigration laws and policies, and offering a fair evaluation of a client's profileSelling services: Promoting immigration products and services to clients over the phone, by email, and in personMeeting targets: Developing action plans and schedules to meet sales targetsFollowing up: Following up on leads and inquiries, and providing ongoing guidance and adviceBuilding relationships: Developing and maintaining strong client relationshipsProviding information: Providing clear information on programs offered and countries where visa and immigration services are availableProviding a career strategy: Creating a customized global career strategy for clientsImmigration sales consultants may also need to:Manage inbound and outbound leadsRespond to inquiries using pre-set templatesWork within strict timelinesCommunicate with authorities and clients consistentlyTailor the process to suit the clientHire translators if necessaryHave a strong understanding of border control procedures and related legislationContact Person - Padam ChandLocation - C -71A 1st floor Shivalik MalviyaNagarNewDelhi Landmark IDBI Bank
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Gurgaon Sector 53
Customer Support Voice Process Inbound Voice Process International Voice Process Customer Support Voice Process BPO Good Communication Skills
Customer Support 247 shift Good Communication SkillOnly for maleNo Transport Max Salary in hand upto 24kIncentives Upto 10k apart from salary Gurgaon sector- 53send your resume
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 18
Customer Care Customer Support Customer Relationship
As a Customer Support Executive, you will be responsible for providing excellent service to our clients and ensuring their satisfaction. Your role is critical in maintaining positive relationships with customers and resolving any issues they may face.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls and messages from customers, providing them with the necessary information and assistance.- **Resolve Issues Efficiently:** When customers have problems, you will take the initiative to identify the issue and offer effective solutions to ensure swift resolution.- **Document Customer Interactions:** It is essential to keep accurate records of customer interactions in our system, as this helps in tracking issues and providing better service in the future.- **Provide Product Knowledge:** You will need to familiarize yourself with our products and services to accurately answer questions and guide customers when needed.- **Follow Up with Customers:** After resolving an issue, you will check back with customers to ensure their satisfaction and encourage their feedback.**Required Skills and Expectations:**- **Excellent Communication Skills:** You must have strong verbal and written communication skills to interact confidently with customers.- **Problem-Solving Abilities:** A keen aptitude for identifying problems and offering practical solutions will greatly benefit your role.- **Customer-Focused Mindset:** A desire to help and support customers while maintaining a positive attitude is essential.- **Basic Computer Skills:** You should be comfortable using computers and handling customer management software.- **Team Player:** Being able to work collaboratively with your team members is vital to ensure a cohesive working environment.
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  • 0 - 6 yrs
  • Delhi
Packaging Shipment Delivery Excellence Route Planning Strategic Communication Community Relation Customer Handling Coordination Skills
Delivery Rider with 20k Fixed and Food and other Allowance AdditionalImmediate JoinerEast of KailashAnd other DetailsJob Title: Delivery Rider (immediate Joiner)Location: East of Kailash, New Delhi
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Female
  • Delhi
Service Desk Customer Service Problem Solving English Language Query Management
As a Customer Care Assistant, you will play a vital role in ensuring customer satisfaction while supporting our team in a busy office environment in Peera Garhi, Delhi. This position is ideal for motivated individuals who are eager to start their career in customer service.Your main responsibilities will include responding to customer inquiries through phone and email, providing accurate information about products and services, and assisting customers with any issues they may encounter. You will also keep detailed records of customer interactions to improve service quality and ensure follow-ups are timely.Additionally, you will work closely with the sales team to process orders, handle returns, and manage customer feedback. Your ability to create a friendly and welcoming atmosphere will help build strong relationships with our clients.To succeed in this role, you should have excellent communication skills, both spoken and written. A patient and empathetic approach towards customers is essential. Being organized and detail-oriented will help you manage multiple tasks effectively. Having basic computer skills is necessary for updating records and communicating through digital platforms. No prior experience is required; however, a positive attitude and willingness to learn are crucial. This full-time position is designed for female candidates who are ready to contribute to a team-oriented environment and grow within the customer service field.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Laxmi Nagar Delhi
Excel Customer Relationship Customer Care Customer Handling Cold Calling
Job Profile- Customer care Executive Salary- 16kExp- 0-1yrsjob Location-4/143, Gali No.- 4, Lalita Park, Laxmi Nagar, Delhi - 110092Handle inbound and outbound customer calls professionally.Manage customer queries through phone calls and emails.Coordinate with operations and delivery teams to ensure timely shipments and issue resolution.Execute daily customer care activities and maintain service quality.Maintain proper records of customer interactions, complaints, and follow-ups.Handle email communication with clients and internal teams.Support team coordination and ensure smooth workflow in operations.Resolve customer complaints in a calm and professional manner.Ensure excellent customer satisfaction and timely response to all inquiries.Desired Candidate Profile0-1 years of experience in customer care, operations, or logistics support.Good communication skills in Hindi and basic English.Knowledge of calling, email handling, and team coordination.Ability to multitask and work in a fast-paced environment.Strong problem-solving and follow-up skills.Positive attitude with a customer-centric approach.
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Associate BPO Communication Convincing Power Problem Solving Time Management International Customer Care Executive Voice Process Chat Support Night Shift International BPO Non Voice Process Customer Relationship Customer Guidance
We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.
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  • 2 - 3 yrs
  • 7.5 Lac/Yr
  • Karol Bagh Delhi
Receptionist Activities Customer Relationship Convincing Power Computer Skills Telephone Handling General Administration Customer Communication Office Work
We need a receptionist in Karol Bagh.Professional receptionist should possess excellent communication skills, a welcoming demeanor, and strong multitasking abilities. They need proficiency in office management software, problem-solving skills, and a high level of organization to efficiently handle inquiries, manage schedules, and represent the company positively.Key Requirements at a Glance:Experience: Previous experience in a recognized corporate firm.
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  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Care BPO Operations BPO Voice International Voice Good Communication Skills
We are looking for an International Telecaller to join our team in Gurgaon. The ideal candidate should have 1-2 years of experience in telecalling and must be a graduate. This role involves making calls to international clients and providing information about our products and services.Key Responsibilities:1. **Outbound Calling**: Make calls to potential clients in international markets, introducing our services and generating leads.2. **Customer Engagement**: Build and maintain relationships with clients by understanding their needs and providing relevant solutions.3. **Data Management**: Maintain accurate records of calls made, inquiries received, and follow-up actions taken.4. **Feedback Collection**: Gather feedback from clients regarding our services to help improve the customer experience.5. **Reporting**: Regularly report on call metrics and results to management, ensuring targets are met.Required Skills and Expectations:The ideal candidate should possess excellent communication skills in English and any additional language is a plus. A strong understanding of sales techniques and customer service principles is essential. Candidates should be self-motivated, goal-oriented, and have the ability to work well under pressure. Proficiency in using CRM software and other telecalling tools will be beneficial. The position requires a professional demeanor and a positive attitude while interacting with clients across different cultures. Applicants should be willing to work from the office and exhibit a strong work ethic to contribute effectively to our team.
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  • 1 - 7 yrs
  • 3.8 Lac/Yr
  • Delhi
Customer Support Communication Skills Customer Service Customer Handling Customer Relationship Problem Solving Customer Management
Role SummaryWe are looking for a Customer Care Executive to handle customer queries, resolve complaints,and ensure a high level of customer satisfaction. The ideal candidate will be a goodcommunicator, patient listener, and problem solver.Key Responsibilities Handle incoming calls, emails, chats, and social media queries from customers. Provide accurate product/service information and resolve customer concerns promptly. Maintain records of customer interactions and update CRM systems. Coordinate with internal teams to resolve escalated issues. Follow up with customers to ensure their concerns are resolved. Suggest process improvements to enhance customer experience.Requirements 1-2 years of experience in customer service, preferably in FMCG, D2C, or e-commerce. Excellent verbal and written communication skills in English and Hindi Strong problem-solving and interpersonal skills. Basic computer knowledge and familiarity with CRM tools.Preferred Skills Prior experience in call center/BPO/e-commerce. Knowledge of order management, returns, and refunds process. Ability to remain calm and professional under pressure.
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  • Fresher
  • 2.3 Lac/Yr
  • Female
  • Janakpuri Delhi
Receptionist Activities Telephone Handling Customer Communication
We are looking for a friendly and organized Office Receptionist in Janakpuri, Delhi. This role is ideal for freshers who have completed their 12th grade. You will be the first point of contact for visitors and callers, creating a warm and welcoming environment.Key responsibilities include greeting visitors and directing them appropriately, answering phone calls and providing information, and managing appointment schedules. You will also be responsible for handling incoming and outgoing mail, maintaining cleanliness in the reception area, and assisting with administrative tasks as needed.The ideal candidate should possess strong communication skills, both verbal and written, to effectively interact with clients and staff. You must be detail-oriented, able to manage multiple tasks efficiently, and demonstrate good organizational skills. A polite and professional demeanor is essential, as you will represent the company to our visitors and callers. Basic computer skills are also required to manage phone systems and databases.As a receptionist, you are expected to have a positive attitude and a willingness to learn. Punctuality and reliability are important in maintaining a functional office environment. Your role will be crucial in creating an inviting atmosphere in the office and ensuring smooth day-to-day operations. If you are a proactive individual who enjoys working in a team and engaging with people, we encourage you to apply.
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  • 8 - 14 yrs
  • 2.5 Lac/Yr
  • Ghaziabad
Budget Management Contract Negotiation Property Maintenance Security Protocols Customer Service Inventory Management Communication Skills
We are seeking a highly skilled Estate Manager with 8 to 14 years of experience to oversee the effective management of our estate in Ghaziabad. The ideal candidate will possess a strong background in property management, combining both practical and administrative skills.**Key Responsibilities:**- **Property Management:** Oversee the maintenance and management of the estate, ensuring all facilities are in excellent condition and comply with safety regulations.- **Staff Supervision:** Manage and coordinate a team of staff who handle various estate operations, providing guidance and ensuring they meet performance standards.- **Budget Management:** Develop and manage the estate budget, carefully monitoring expenses and ensuring that financial goals are met.- **Vendor Liaison:** Negotiate contracts and manage relationships with external vendors and service providers to ensure quality service and cost-efficiency.- **Event Coordination:** Plan and oversee events and activities taking place on the estate, ensuring they are well-organized and executed smoothly.- **Security Management:** Ensure the estate has effective security measures in place to protect property and residents, regularly reviewing security protocols.**Required Skills and Expectations:**Candidates must possess a BA or B.Sc degree or have completed a relevant vocational course. Strong leadership and communication skills are essential, along with the ability to multitask and solve problems efficiently. The ideal candidate should be organized, detail-oriented, and capable of making informed decisions. Proficiency in budgeting and financial management is expected, as well as familiarity with property management software. A proactive approach to maintenance and operations is crucial for success in this role.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Service Customer Relationship Chat Support Good Communication Skills Customer Handling Customer Support Inbound Calls
Customer Support Associate Location: Gurugram Job Type: Full-time
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Token Operating Customer Service Office Services Office Operation
We are looking for a Token Operator to join our team in Delhi. This entry-level position is perfect for individuals who are detail-oriented and eager to learn. As a Token Operator, you will handle the management of tokens and ensure smooth operations in a fast-paced environment.Key Responsibilities:- **Token Management**: You will be responsible for issuing and tracking tokens, ensuring that they are distributed accurately and efficiently to customers or clients.- **Customer Interaction**: Engaging with customers to explain the token system and assisting them with any inquiries related to their tokens will be a crucial part of your role.- **Data Entry and Record Keeping**: Maintaining accurate records of token transactions is essential. You will input data into our systems to track usage and manage inventory effectively.- **Troubleshooting**: Addressing and resolving any issues that arise concerning tokens, whether technical or logistical, will be part of your daily responsibilities.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with customers, along with basic computer proficiency for data entry tasks. Attention to detail is a must, as accuracy in token management is crucial. A willingness to learn and adapt in a dynamic work environment is essential, as is the ability to work collaboratively as part of a team.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Token Operating Customer Service Office Services Office Operation
We are looking for a motivated Token Operator to join our team in Gurgaon, India. The ideal candidate will assist with various tasks related to token management and ensure smooth operations within the office.Key Responsibilities:- **Token Management:** You will handle the issuance and tracking of tokens, ensuring that all tokens are properly recorded and managed during operations.- **Customer Assistance:** Interact with customers and provide them with necessary support regarding their tokens, addressing any questions or issues they may have.- **Data Entry:** Accurately enter and maintain records of token transactions in our system, ensuring data accuracy and integrity.- **Team Collaboration:** Work closely with other team members to ensure efficient workflow and support the overall operational activities of the office.Required Skills and Expectations:Candidates should possess excellent communication skills to interact with clients and team members effectively. Attention to detail is crucial for managing token records accurately. Basic computer skills, including familiarity with data entry tasks, are essential. A strong sense of responsibility and the ability to work independently and as part of a team is expected. Candidates must showcase a positive attitude and eagerness to learn in a fast-paced work environment. This position is suited for individuals with a flexible schedule and a commitment to delivering excellent service.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are seeking dedicated Ground Staff to join our team in Delhi. This role is ideal for individuals who are starting their careers and looking to work in a dynamic environment. The position is full-time and requires a 12th-grade education.Key Responsibilities:1. **Customer Service**: Greet and assist passengers at the airport, ensuring a positive travel experience.2. **Check-in Support**: Help passengers with the check-in process, including ticketing and baggage handling.3. **Safety and Security**: Ensure safety protocols are followed and report any suspicious activities to the appropriate authorities.4. **Information Assistance**: Provide accurate information regarding flight schedules, gate changes, and baggage claims to passengers.5. **Team Collaboration**: Work closely with other ground staff and departments to ensure smooth operations during arrivals and departures.Required Skills and Expectations:Candidates should have good communication skills and be friendly and approachable. Basic computer skills are important, as you will use systems for check-in and information updates. Attention to detail and the ability to handle stress in busy situations are essential. Flexibility in working hours is expected, including weekends and holidays, as the airport operates around the clock. A professional demeanor and a commitment to excellent service will help you succeed in this role. You will be an essential part of our team, contributing to the efficient operation of airport services.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Female
  • North West Delhi
Microsoft Office Corporate Sales Desktop Support Retail Sales Direct Sales Customer Support Sales Administration Customer Care Field Service Payment Followup Order Processing Coordination Skills Channel Sales Pleasant Personality
Contacting customers for purchase orders follow up with the manufacturing department to fulfill the orders scheduling delivery on time. Follow up for the payments on time. Coordinating with the quality department to convey customers grievances
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12th Pass Freshers For Office Secretary

Aakanksha Personnel Network

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Female
  • Peera Garhi Delhi
MS Word MS Excel Tally Emailing Presentable Mailing Customer Relationship Receptionist Activities Clerical Work Good Communication Office Work Basic Computers Office Services Extrovert Self Confidence Good Communication Skills Traveling Skill
We are looking for a dedicated and organized Office Secretary to support our daily operations. This position is ideal for individuals with minimal experience who are eager to learn and grow within a professional environment.**Key Responsibilities:**- **Answering phone calls:** You will manage incoming calls, providing information and directing inquiries to the right person or department.- **Managing schedules:** Assist in organizing and scheduling meetings, ensuring all participants are informed and prepared.- **Maintaining records:** Keep accurate and organized records of office documents, correspondence, and files for easy access and retrieval.- **Preparing reports:** Help in creating and formatting documents, reports, and presentations using basic software such as Microsoft Word and Excel.- **Greeting visitors:** Welcome guests to the office, ensuring they feel comfortable while you guide them to the appropriate person.- **Supporting team members:** Provide administrative support to various team members, assisting with tasks as needed to ensure smooth office operations.**Required Skills and Expectations:**Candidates should possess good communication and interpersonal skills, as you will work closely with colleagues and clients. Proficiency in basic computer operations and software applications like MS Office is essential. The ideal candidate should be detail-oriented, organized, and able to manage multiple tasks simultaneously. A professional attitude and a willingness to learn in a fast-paced work environment are crucial. Being punctual and reliable is expected since you will be part of a collaborative team.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Delhi
Microsoft Office Customer Service Computer Skills Receptionist Good Personality Receptionist Activities Microsoft Excel Basic Computer Skills Public Relation Administrative Skills Bold Open and Broadminded Internet Surfing Office Work Presentable Tally ERP Pleasant Personality Extrovert
- Greet and welcome guests: As a receptionist, you will be the first point of contact for anyone visiting the office. You will be responsible for welcoming guests with a friendly demeanor and making them feel comfortable.- Answer and direct phone calls: You will be required to manage incoming calls and direct them to the appropriate person or department. Additionally, you may be responsible for taking messages and forwarding them to the relevant individuals.- Maintain cleanliness of the reception area: Keeping the reception area tidy and organized is an essential part of the role. This includes ensuring that the area is clean, well-maintained, and free of clutter.- Handle incoming and outgoing mail: You will be responsible for sorting and distributing incoming mail as well as preparing outgoing mail. This may involve coordinating with courier services and ensuring that mail is sent out in a timely manner.- Basic administrative tasks: Performing basic administrative duties such as filing, photocopying, and data entry may be required. This will involve assisting with day-to-day office tasks to ensure smooth operations.Skills and Expectations:- Excellent communication skills: As a receptionist, you will need to have strong verbal and written communication skills to interact with guests and colleagues effectively.- Professional appearance: A neat and professional appearance is essential for this role as you will be representing the company to visitors.- Basic computer skills: Proficiency in basic computer applications such as MS Office is required for tasks like managing emails and documents.- Organizational skills: Strong organizational skills are necessary to handle multiple tasks efficiently and keep the reception area running smoothly.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Laxmi Nagar Delhi
Computer Graphics Outbound Calls Inbound Calls Outbound Calling Customer Care Handling Customer Queries
job profile- customer care executive salary- 20000 per monthexperience- 0-1 yrsskills- inbound call- outbound callcustomer query handlingcomputer graphics customer care executiveloaction- House No. 755. UPPER GROUND Floor, Guru Ram Das Nagar Extension, Laxmi nagar
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Faridabad
Customer Communication Computer Skills Front Desk Receptionist Activities Telephone Handling Convincing Power Front Office
Enter, update, and maintain accurate data in company systems.Review data for errors or inconsistencies and correct any identified issues.Generate reports and assist in data analysis as required.Maintain confidentiality and security of company information.Coordinate with internal teams to ensure smooth data flow.Requirements:Minimum qualification: Graduate (any stream).Proficient in MS Office (Excel, Word).Strong typing speed and attention to detail.Good communication and organizational skills.Freshers and experienced candidates both can apply.---2. Job Title: ReceptionistJob Summary:We are seeking a professional and well-presented Receptionist to be the first point of contact at Mahakay. The role involves managing front desk operations, handling calls, and providing administrative support to the office team.Key Responsibilities:Greet visitors and clients in a friendly and professional manner.Answer and route phone calls, take messages when necessary.Maintain visitor logs and ensure security procedures are followed.Handle courier and mail management.Support administrative tasks and assist the HR/Operations team as needed.Maintain cleanliness and organization at the front desk.Requirements:Minimum qualification: Graduate or equivalent.Excellent communication and interpersonal skills.Basic computer knowledge (MS Office, email handling).Pleasant personality and positive attitude.Female candidates preferred.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Laxmi Nagar Delhi
Customer Care Executive
We are looking for customer care executive to handling customer concerns and complaints in a timely manner. Tracking shipments, assisting customers in tracking their shipment and providing real-time updates on the status of their packaging.
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  • 1 - 3 yrs
  • Noida Sector 63
US Process Customer Relationship International BPO CRM Customer Guidance Chat Support Chat Process Customer Support US Customer Support International Voice Process
Key ResponsibilitiesCollections: Make outbound calls to customers with overdue payments. Explain account status and negotiate payment arrangements. Update account records accurately after every interaction. Follow up on promises to pay and ensure timely recovery. Adhere to FDCPA and client-specific compliance regulations.Customer Service: Handle inbound calls regarding billing, account status, disputes, and service-relatedissues. Provide first-call resolution and ensure customer satisfaction. De-escalate issues professionally and transfer to appropriate teams when necessary
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Outbound Calls Inbound Calls Sales Process Chat Support Email Support Back End Processing
Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.
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  • 1 - 3 yrs
  • 4.3 Lac/Yr
  • Noida Sector 135
Outbound Calling Internal Communication Voice Process English Language Customer Relationship
JOB Description Communication is a must fluent english This role is for a results-driven and customer-centric sales professional who will be responsible for proactively identifying and converting sales opportunities with a global customer base. The primary focus is to drive revenue growth through strategic upselling and cross-selling while ensuring a superior customer experience. This is a target-oriented position within the sales department, not a customer service role.Key Responsibilities:Sales Generation: Proactively identify and engage with customers to understand their needs and present relevant products or services to upsell and cross-sell.Target Achievement: Consistently meet or exceed individual and team sales quotas, revenue targets, and other key performance indicators (KPIs).Customer Relationship Management: Build and maintain strong, long-lasting relationships with customers to foster loyalty and identify future sales opportunities.Product Expertise: Maintain a deep and up-to-date knowledge of all products, services, and promotions to effectively articulate their value and benefits to customers.Objection Handling: Confidently and professionally address customer objections and concerns, employing persuasive sales techniques to close deals.CRM Management: Accurately record all sales activities, customer interactions, and pipeline information in the Customer Relationship Management (CRM) system.Market Awareness: Stay informed about industry trends, competitive offerings, and market conditions to tailor sales pitches and strategies.Required Qualifications & Skills:Experience: Proven experience in a sales role, preferably within a BPO or international call center environment with a track record of meeting or exceeding sales targets.Communication: Exceptional verbal and written communication skills in English, with the ability to engage, persuade, and build rapport with customers from diverse cultural backgrounds.Sales Acumen: Strong negotiation, persuasion, and closing skills. Must be a self-starter with a results-oriented mindset.Problem-Solving: Excellent active listening skills to identify customer needs and pain points, and the ability to recommend tailored solutions.Technical Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot) and other sales-related tools.Adaptability: Ability to thrive in a fast-paced, high-pressure, and target-driven international sales environment.Flexibility: Willingness to work flexible shifts to support customers in different time zones..
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