Customer Care Job Vacancies in Delhi NCR

We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.

Multiple Hiring Opportunities Customer Support Customer Service Company: Radical Minds Technology Pvt. Ltd. Location: Udyog Vihar Phase 2, Sector 20, Gurugram Experience: Freshers & Experienced Candidates Welcome Working Days: 6 Days a Week (Rotational Week Off as per Process)

We are looking for a dedicated Back Office Executive to support our operations in New Delhi. This is a full-time position suitable for fresh graduates or individuals with minimal experience, offering a work-from-home opportunity.Key Responsibilities:1. Data Entry: Accurately input and maintain data in the system, ensuring it is organized and up-to-date for easy access.2. Documentation: Assist in managing documents by filing, scanning, and organizing files, making information retrieval efficient.3. Customer Support: Provide assistance to customers by responding to inquiries via email or chat, ensuring a high level of service.4. Reporting: Prepare daily, weekly, and monthly reports to update the team on progress and issues, helping to maintain operational efficiency.5. Coordination: Collaborate with various departments to ensure smooth operations and timely communication of updates or changes.Required Skills and Expectations:Candidates should possess strong attention to detail and be highly organized, as these qualities are essential for managing data effectively. Proficiency in written and spoken English is necessary to communicate clearly with team members and clients. A basic understanding of computer applications, including spreadsheets and word processing software, is required. The ability to work independently while managing time efficiently is crucial, as this role involves remote work. Finally, a positive attitude and willingness to learn will greatly contribute to success in this position.

We are looking for a Back Office Computer Operator to support our operations from the comfort of your home. This is a part-time position suitable for freshers who have completed at least 10th grade.**Key responsibilities:**- **Data Entry**: Accurately input data into our systems to ensure all information is up-to-date.- **Document Management**: Organize and maintain digital files, making them easy to access and retrieve when needed.- **Record Keeping**: Keep track of important records and ensure they are securely stored to protect confidentiality.- **Basic Reporting**: Generate simple reports to summarize data, helping the team make informed decisions.- **Communication**: Collaborate with other team members through emails and chat to resolve any queries and share updates.**Required skills and expectations:**- Computer Proficiency: Basic knowledge of computer applications, including word processing and spreadsheet software, is essential. - Attention to Detail: Ability to focus on tasks and catch errors is important for maintaining quality in data entry.- Time Management: Should be able to manage time effectively to meet deadlines while working from home.- Communication Skills: Clear and effective communication skills are necessary for collaboration and achieving tasks.- Eagerness to Learn: A positive attitude towards learning new skills and information is expected, as this is a dynamic environment. This role is ideal for someone who is motivated, responsible, and ready to start a career in back office operations.

We are looking for a dedicated and motivated Call Center Executive to handle customer inquiries and provide assistance from the comfort of your home. This role is suitable for freshers who have completed at least the 10th grade.Key Responsibilities:1. **Customer Support**: Answer incoming calls and respond to customer queries efficiently and courteously, ensuring a positive experience.2. **Problem Solving**: Identify customer issues and provide appropriate solutions, documenting the interaction for future reference.3. **Data Entry**: Maintain accurate records of customer interactions, including inquiries, complaints, and feedback in the company system.4. **Product Knowledge**: Stay informed about company products and services to provide accurate information to customers and enhance their understanding.5. **Follow Up**: Conduct follow-up calls to ensure customer satisfaction and resolve any outstanding issues as needed.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written, to convey information clearly and effectively. A good understanding of basic computer operations is essential for data entry tasks. We expect a professional attitude and the ability to handle stressful situations calmly. Time management skills are crucial as you will manage multiple tasks. A strong willingness to learn and adapt to new challenges will also be important in this role. Flexibility to work in varying shifts may be required to meet customer needs.

As an Educational Counsellor in Noida, you will play a key role in guiding students in their educational journeys. Your main focus will be on understanding their needs and helping them make informed decisions regarding their academic and career paths.**Key Responsibilities:**- **Student Assessment:** Evaluate students' strengths, interests, and educational backgrounds to provide tailored guidance.- **Educational Guidance:** Assist students in selecting suitable courses and institutions that align with their career goals and personal preferences.- **Career Counseling:** Provide support for career planning by discussing various options and helping students understand job prospects in their fields of interest.- **Application Assistance:** Guide students in the application process, including writing personal statements and preparing for interviews.- **Workshops and Seminars:** Organize and conduct workshops on topics like study skills, time management, and career development to benefit students.- **Follow-up Support:** Maintain relationships with students post-admission to track their progress and address any concerns they may have.**Required Skills and Expectations:**Candidates should have at least 2 to 5 years of experience in educational counselling or a related field. A degree such as B.B.A, B.Pharma, or B.Sc is essential, as well as a professional degree or advanced diploma. Strong communication and interpersonal skills are crucial for building trust with students. Candidates should be empathetic, patient, and capable of understanding diverse perspectives. Additionally, proficient organizational and multitasking abilities are necessary to manage multiple student cases effectively.

We are looking for a dedicated and organized female Office Secretary to join our team in Peera Garhi. This role requires attention to detail and good communication skills. The candidate should be comfortable working in an office environment and be able to handle various administrative tasks efficiently.**Key Responsibilities:**- **Answer Phone Calls:** Handle incoming calls in a professional manner, taking messages and directing calls to the appropriate person or department.- **Manage Appointments:** Organize and schedule appointments for team members, ensuring that agendas are prepared in advance.- **Maintain Office Files:** Keep physical and electronic files organized and updated to ensure easy access to important documents.- **Assist with Correspondence:** Support the team by drafting emails, letters, and memos as needed, ensuring clear communication both internally and externally.- **Facilitate Office Supplies:** Monitor and manage office supplies inventory, placing orders as necessary to ensure that the office runs smoothly.- **Support Team Projects:** Assist team members with various tasks and projects, providing administrative support to allow for better focus on their responsibilities.To be successful in this role, you should have good communication skills and be comfortable using computers and office software. Attention to detail is essential for organizing files and managing appointments effectively. A positive attitude and willingness to learn will help you succeed in a team environment. The ideal candidate should have completed their 12th grade and have some experience in an office setting, though this is not mandatory.

We have an urgent requirement from AIS Business Solutions (Gurgaon) for International Voice Process (US Customer Care).Requirement Details:* Experience: Minimum 1 year in International Voice Process only

We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- **Provide Information About Products:** It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- **Resolve Customer Complaints:** You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- **Collaborate with Team Members:** Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.**Required Skills and Expectations:**- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.

The Back Office Computer Operator role involves managing and processing data while ensuring smooth administrative operations from home. This position is perfect for freshers looking to start their careers in a supportive environment.Key responsibilities include:1. **Data Entry**: Accurately input data into company systems, ensuring information is complete and correct.2. **Document Management**: Organize and maintain digital files, making sure all documents are accessible and updated.3. **Reporting**: Assist in compiling reports based on data and information gathered to help with decision-making.4. **Customer Support**: Respond to inquiries and provide support through email or chat, ensuring a high level of service.5. **Routine Maintenance**: Regularly check and maintain computer systems to ensure they are operating properly.Required skills and expectations include:- **Basic Computer Skills**: Must be comfortable with computers and standard office software, including word processors and spreadsheets.- **Attention to Detail**: Ability to spot errors and ensure data accuracy is critical.- **Time Management**: Must be able to prioritize tasks and manage time effectively to meet deadlines.- **Communication**: Clear written and verbal communication skills are necessary for interacting with team members and clients.- **Self-Motivation**: As this is a work-from-home position, being self-driven and organized is essential for success.This role provides an excellent opportunity for growth and learning in a professional setting.

We are looking for a Back Office Computer Operator who can work from home in Greater Noida. This part-time role is ideal for freshers who have completed at least their 10th grade education. **Key Responsibilities:**- **Data Entry:** Entering and updating information into computer systems accurately. This task requires attention to detail to ensure that all data is correct and properly formatted.- **Document Management:** Organizing and managing digital documents for easy retrieval. You will need to ensure that files are stored logically and can be found quickly when needed.- **Report Generation:** Creating simple reports based on the data entered. This involves processing information and summarizing it clearly for team members or management.- **Communication Support:** Assisting with basic communication tasks such as responding to emails and messages. Good written communication skills are necessary for this responsibility.- **Quality Control:** Reviewing data for errors and inconsistencies to maintain high standards of accuracy. Attention to detail is crucial to catch potential mistakes.**Required Skills and Expectations:**Candidates should have basic computer skills and familiarity with Microsoft Office applications, especially Excel and Word. Strong attention to detail and accuracy in data entry is important. Good communication skills, both written and verbal, are necessary to ensure clear information exchanges. As this is a work-from-home position, candidates should be self-motivated, reliable, and able to manage their time effectively.

- Greet and welcome guests: As a receptionist, you will be the first point of contact for anyone visiting the office. You will be responsible for welcoming guests with a friendly demeanor and making them feel comfortable.- Answer and direct phone calls: You will be required to manage incoming calls and direct them to the appropriate person or department. Additionally, you may be responsible for taking messages and forwarding them to the relevant individuals.- Maintain cleanliness of the reception area: Keeping the reception area tidy and organized is an essential part of the role. This includes ensuring that the area is clean, well-maintained, and free of clutter.- Handle incoming and outgoing mail: You will be responsible for sorting and distributing incoming mail as well as preparing outgoing mail. This may involve coordinating with courier services and ensuring that mail is sent out in a timely manner.- Basic administrative tasks: Performing basic administrative duties such as filing, photocopying, and data entry may be required. This will involve assisting with day-to-day office tasks to ensure smooth operations.Skills and Expectations:- Excellent communication skills: As a receptionist, you will need to have strong verbal and written communication skills to interact with guests and colleagues effectively.- Professional appearance: A neat and professional appearance is essential for this role as you will be representing the company to visitors.- Basic computer skills: Proficiency in basic computer applications such as MS Office is required for tasks like managing emails and documents.- Organizational skills: Strong organizational skills are necessary to handle multiple tasks efficiently and keep the reception area running smoothly.

We are looking for an Office Secretary to join our team at our Peera Garhi location. This is a full-time position suitable for candidates with 0 to 3 years of experience. The role requires a female candidate who has completed their 12th grade.**Key Responsibilities:**- **Answering Phone Calls:** You will be responsible for taking calls, directing them to the appropriate person, and taking messages when necessary to ensure effective communication.- **Managing Office Supplies:** You will keep track of office supplies, restock when needed, and ensure that everything is organized and readily available for the team.- **Scheduling Meetings:** You will coordinate and organize appointments and meetings, ensuring that the correct materials are available and that everyone involved is informed of the details.- **Filing and Document Management:** You will organize and maintain files, both physical and digital, to ensure important documents are easily accessible and properly stored.- **Supporting Staff Members:** You will assist other staff members with various administrative tasks, promoting a collaborative work environment.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with team members and clients professionally and courteously.- Basic computer skills, including familiarity with word processing and spreadsheet software, are necessary to perform daily tasks efficiently.- Organizational skills are important to manage tasks and keep the office environment running smoothly.- A positive attitude and willingness to learn are highly valued traits in our workspace, as is the ability to work well in a team. Candidates who meet these criteria are encouraged to apply.

- Greet and welcome guests: As a receptionist, you will be the first point of contact for anyone visiting the office. You will be responsible for welcoming guests with a friendly demeanor and making them feel comfortable.- Answer and direct phone calls: You will be required to manage incoming calls and direct them to the appropriate person or department. Additionally, you may be responsible for taking messages and forwarding them to the relevant individuals.- Maintain cleanliness of the reception area: Keeping the reception area tidy and organized is an essential part of the role. This includes ensuring that the area is clean, well-maintained, and free of clutter.- Handle incoming and outgoing mail: You will be responsible for sorting and distributing incoming mail as well as preparing outgoing mail. This may involve coordinating with courier services and ensuring that mail is sent out in a timely manner.- Basic administrative tasks: Performing basic administrative duties such as filing, photocopying, and data entry may be required. This will involve assisting with day-to-day office tasks to ensure smooth operations.Skills and Expectations:- Excellent communication skills: As a receptionist, you will need to have strong verbal and written communication skills to interact with guests and colleagues effectively.- Professional appearance: A neat and professional appearance is essential for this role as you will be representing the company to visitors.- Basic computer skills: Proficiency in basic computer applications such as MS Office is required for tasks like managing emails and documents.- Organizational skills: Strong organizational skills are necessary to handle multiple tasks efficiently and keep the reception area running smoothly.

We're Hiring Inbound Customer Support Executive (Airtel Payments Bank) Location: Noida, Sector 63 Company: Adroit Synergies Pvt. Itd. Employment Type: Full-Time Candidates: Male Candidates Only

We are looking for a dedicated Delivery Boy to join our team in Sector 28. The ideal candidate will be responsible for ensuring timely and efficient delivery of packages to customers. This is a full-time position, suitable for individuals with experience ranging from 0 to 6 years. A minimum education level of 10th grade is required.**Key Responsibilities:**- **Package Delivery:** You will deliver packages to customers in a timely manner, ensuring that all deliveries are completed as scheduled.- **Route Planning:** You need to plan your delivery routes efficiently to minimize travel time and maximize productivity throughout your shift.- **Customer Interaction:** You will greet customers upon delivery and address any questions or concerns they may have, ensuring a positive customer experience.- **Package Handling:** You will be responsible for safely handling packages to avoid damage during transit.- **Record Keeping:** You will maintain accurate records of deliveries made, including addresses, times, and any issues encountered, to keep team communication clear.**Required Skills and Expectations:**Candidates must have good communication skills to interact effectively with customers. A valid driver's license is essential for driving bikes or vehicles. Knowledge of the local area is a plus to facilitate quick delivery routes. The candidate should be physically fit, as the job may require lifting and carrying packages. Punctuality and reliability are crucial for maintaining delivery schedules. Being proactive and having a positive attitude toward teamwork is also expected.

We are looking for a Customer Care Executive to join our team, working from home and providing excellent service to our customers. This role is ideal for individuals who are eager to start their careers in customer service. **Key Responsibilities:**- **Answer Customer Inquiries**: Respond to customer questions regarding products and services, ensuring clarity and understanding.- **Resolve Issues**: Address and resolve customer complaints in a friendly and effective manner, maintaining customer satisfaction.- **Maintain Records**: Document customer interactions and feedback accurately in the company system to track inquiries and resolutions.- **Provide Product Information**: Educate customers about product features, benefits, and usage, helping them make informed choices.- **Follow Up**: Reach out to customers after resolving their issues to ensure complete satisfaction and obtain feedback for improvement.**Required Skills and Expectations:**- Candidates should have completed high school (12th pass) and possess strong communication skills, both verbal and written. - Ability to work independently from home, managing time effectively and maintaining productivity without direct supervision.- Strong problem-solving skills to handle customer issues promptly and professionally.- Familiarity with basic computer applications and the ability to learn new software quickly.- Positive attitude and eagerness to help customers, showcasing patience and empathy in challenging situations.This role allows you to develop your customer service skills and make a real difference for our customers.

We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. **Problem Resolution**: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. **Product Information**: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. **Team Collaboration**: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.

We are looking for an Airport Terminal Services Agent to join our team in Delhi. This entry-level position is ideal for individuals who enjoy working in a fast-paced environment and are passionate about providing excellent customer service.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, baggage claims, and boarding processes to ensure a smooth travel experience.2. **Information Provision**: Offer accurate information about flight schedules, terminal facilities, and services to enhance passenger knowledge and comfort.3. **Baggage Handling**: Safely manage passenger luggage, including proper tagging, loading, and unloading, while ensuring compliance with airline policies.4. **Customer Service**: Address passenger inquiries and concerns promptly and courteously, striving to resolve issues and maintain high satisfaction levels.5. **Documentation**: Ensure that all necessary paperwork is completed accurately and processed according to company guidelines.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong interpersonal skills. It is essential to communicate clearly and effectively, both verbally and in writing. The ability to handle stressful situations and work well under pressure is crucial. Basic computer skills are necessary for managing passenger information and documentation. A strong team player attitude is expected, along with a commitment to providing exceptional service to all travelers. Reliable attendance and punctuality are essential in this role.

We are looking for a dedicated Airport Terminal Services Agent to join our team in Gurgaon, India. This role is essential in ensuring smooth operations at the airport terminal and enhancing passenger experiences.As an Airport Terminal Services Agent, your key responsibilities will include assisting passengers during check-in, helping with boarding procedures, and providing information about flights and services. You will also handle baggage claims and address queries to ensure that all passengers feel supported throughout their journey. Maintaining a friendly and professional demeanor is crucial as you interact with travelers from diverse backgrounds.To succeed in this role, candidates should possess good communication skills in both English and Hindi to assist passengers effectively. Basic computer skills are essential for managing check-in systems and handling flight information. A strong focus on customer service is necessary to ensure a positive experience for all passengers. Being able to work in a fast-paced environment and adapt to changing situations will be important in carrying out daily tasks efficiently. Candidates should be at least 12th-grade pass and have 0-2 years of experience in customer service, preferably in the aviation sector. This position requires enthusiasm, a team-oriented attitude, and the ability to work flexible hours, including weekends and holidays, to accommodate flight schedules.