Customer Care Job Vacancies in Delhi NCR

We are looking for a dedicated Southern Languages - Tamil, Telugu, Malayalam, Kannada ,Odia ,Bengali, Marathi Gujarati Assamese along with good English Customer Support Executive to join our team in Noida Sector 6. This entry-level position is perfect for candidates with 0 to 1 year of experience, who are passionate about helping customers resolve their queries.nnThe Customer Support Executive will be responsible for assisting customers through various channels, including phone, email, and chat. You will address customer inquiries, provide information about our services, and ensure a positive experience for all clients.nnKey responsibilities include:nn- Customer Assistance: Respond to customer inquiries promptly and efficiently, helping them with product information and resolving issues.n- Issue Resolution: Identify customer problems and provide effective solutions, ensuring customer satisfaction.n- Communication: Maintain clear and professional communication with customers, adhering to company guidelines.n- Feedback Collection: Gather customer feedback to identify areas for improvement in services and support.nnCandidates should possess strong communication skills, both verbal and written, to effectively assist customers. A patient and friendly demeanor is crucial, as you will interact with various clients. Basic computer skills are necessary to navigate support tools and systems. Teamwork and adaptability are essential, as you will work closely with colleagues to deliver excellent service. A high school diploma (12th Pass) is required for this role.nnIf you have a desire to learn and grow in customer support, we encourage you to apply!

As a Car Driver, you will be responsible for operating vehicles primarily in the Delhi NCR region, along with occasional trips to nearby cities such as Agra, Mathura, Vrindavan, Bulandshahr, Khurja, and Aligarh. This role requires a focus on punctuality, safety, and adherence to traffic rules.Key responsibilities include driving passengers or goods safely to and from locations as required, following planned routes while utilizing Google Maps for efficient navigation, and ensuring the vehicle remains clean and well-maintained. You may also be required to drive during late-night hours as needed.To succeed in this role, you must have a valid driving licence and possess at least 3 to 8 years of driving experience. A good understanding of local routes in Delhi NCR is essential, alongside knowledge of traffic regulations. The role requires a male candidate who has completed at least the 10th grade of education. You will primarily work from the office, and the position entails a full-time commitment, with specific shift timings that may vary, including night shifts. Being physically fit and able to manage long hours on the road is vital. Good communication skills and a responsible attitude towards road safety are important in ensuring a reliable and safe transportation experience.

URGENT HIRING CRM Position: CRM (Customer Relationship Management) Location: IMT Faridabad Experience: 5+ Years Salary: 25,000 - 30,000 per month Key Requirements: Strong customer relationship & communication skills Experience in CRM/customer handling Good coordination and follow-up skills Ability to manage customer queries and resolve issues Strong documentation & reporting skills Interested candidates can share their CV for immediate consideration.Email - srservices2510@gmail.comContact - 8851627720

We are seeking a reliable and skilled Car Driver to join our team in Delhi. The ideal candidate will have a strong commitment to safety and punctuality while providing transportation services. nnKey Responsibilities:nn1. Driving Responsibilities: Safely operate and maintain assigned vehicles, ensuring adherence to traffic laws and company policies. The driver must navigate various routes efficiently while ensuring timely arrivals at destinations.nn2. Vehicle Maintenance: Conduct routine checks on the vehicle, including oil changes, fluid levels, and tire pressure. Report any mechanical issues promptly to ensure the car is always roadworthy.nn3. Route Planning: Plan the most efficient routes before embarking on trips. This involves understanding traffic patterns and potential delays to maximize time management.nn4. Passenger Assistance: Assist passengers with getting in and out of the vehicle, as well as handling their luggage and other personal items. Provide excellent customer service, ensuring a pleasant journey.nn5. Record Keeping: Maintain accurate records of trips, including mileage, fuel consumption, and any expenses incurred during driving duties. Keep logs up to date and submit them as required.nnRequired Skills and Expectations:nnCandidates must have at least two years of driving experience and a valid drivers license. A minimum education level of 10th pass is required. Strong communication skills and a polite attitude are essential for interacting with passengers. The candidate should demonstrate excellent driving skills, a clear understanding of road safety, and reliability to perform the role of a dedicated driver effectively.

WE ARE HIRING FOR HINDI TELECALLER FOR BANKING PROCESS VOICE PROFILE HR SHIVANI 8587914174Position: Hindi Voice ProcessCompany: Emoro ServicesLocation: NoidaJob Type: Full-time, Work from OfficeResponsibilities:Handle customer calls in Hindi.Understand customers' questions and provide suitable solutions.Explain banking/financial products or services clearly.Make outbound calls when required.Maintain customer information and call records.Meet daily/weekly calling and performance targets.Escalate difficult customer issues to the senior team.Requirements:10th/12th pass or graduate, depending on the opening.Good Hindi communication skills.Basic computer knowledge.Freshers can apply for some positions.Comfortable working in a target-based environment.

We are seeking an experienced Bike Mechanic to join our team in Gurgaon, India. The ideal candidate will have a strong background in bike mechanics, with particular expertise in electric work, engine repair, and service advisory. In this full-time role, the Bike Mechanic will be responsible for diagnosing and repairing various bike issues, providing maintenance services, and advising customers on bike care. Daily tasks will include performing electrical repairs, conducting engine diagnostics, and ensuring timely service delivery. The candidate should have solid workshop knowledge to manage repair tasks efficiently.Candidates must possess excellent practical skills and a genuine passion for motorcycles. The ideal applicant should be a male with at least 10 years of relevant experience and have completed at least the 10th grade education. Strong problem-solving abilities, attention to detail, and good communication skills are essential for interacting with customers. A valid driving license is required for this role, and the candidate should be physically fit to handle the demands of the job.This position requires working in the office environment with regular access to tools and equipment necessary for bike repairs. If you are a dedicated mechanic looking to contribute to a dynamic team, we invite you to apply.

We are looking for a dedicated Call Center Executive to join our team in Greater Noida. The ideal candidate should have at least 1 year of experience and a minimum education level of 12th pass. This full-time position requires working onsite at our office.Key Responsibilities:1. Customer Interaction: Engage with customers through phone calls, addressing their queries and providing accurate information about our services and products.2. Issue Resolution: Assist in resolving customer complaints effectively and efficiently, ensuring a positive experience.3. Data Entry: Maintain accurate records of customer interactions and transactions in the system to keep track of inquiries and resolutions.4. Feedback Collection: Gather customer feedback to help improve services and products, contributing to overall business growth.Required Skills and Expectations:Candidates must have excellent communication skills, with the ability to articulate clearly and listen actively. Strong problem-solving abilities are essential to address customers' needs and concerns effectively. A good command of relevant software applications and basic computer literacy is necessary for data entry tasks. Candidates should possess a positive attitude, adaptability, and a willingness to work as part of a team. Punctuality and a commitment to continuous improvement in service quality will be key to success in this role.

We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.

Hiring For Project One & Vegas Location Noida Role Customer Service Associate - 10 Hours Shift, no cab,Only International Voice BPO candidates considered. Immediate joiners preferred. Project One & VegasProcess- MagentaUndergraduate/Graduate with minimum 1 year of intemational chat process experience required

We are seeking a dedicated Customer Care Executive to join our team in Delhi. This role is perfect for fresh graduates looking to start their careers in customer service. You will play a vital role in assisting customers and ensuring their satisfaction.Key Responsibilities include:- Responding to Customer Inquiries: Address customer questions and concerns via phone, email, or in-person. Provide accurate information and solutions promptly.- Problem Resolution: Work closely with customers to understand their issues and provide effective solutions. Ensure timely follow-up and resolution of their concerns. - Maintaining Customer Records: Keep detailed records of customer interactions, transactions, and feedback. This will help improve future customer service.- Providing Product Information: Inform customers about products and services. Help them choose the best options for their needs, ensuring they have a positive experience.- Collaborating with Team Members: Work together with colleagues to effectively handle customer requests and share best practices. A team-oriented approach enhances overall service quality.Required skills and expectations include:- Excellent verbal and written communication skills, enabling you to convey information clearly and professionally.- A positive attitude and eagerness to assist customers, which can greatly impact customer satisfaction.- Basic computer skills and proficiency in using customer service software.- Strong problem-solving abilities and a detail-oriented approach to handling inquiries.- Willingness to learn and adapt in a fast-paced work environment. Join us to help create positive experiences for our customers!

As a Telecalling Executive, you will play a crucial role in our healthcare-focused call center located in Noida Sector 6. This full-time position is ideal for recent school leavers, offering a chance to start your career in a professional environment.Your key responsibilities will include making outbound calls to engage with potential and current clients regarding healthcare services. You will be tasked with providing detailed information about our offerings, addressing inquiries, and ensuring excellent customer service. Accurately documenting call details and maintaining client records will also be essential parts of your role. To succeed in this position, you should possess strong communication skills, both verbal and written, and be comfortable using phones and other communication tools. A basic familiarity with healthcare services will be advantageous but is not mandatory, as training will be provided. You should be able to work collaboratively in a team and be open to learning new skills and concepts related to the medical line of work.As the job is performed on-site, you will need to report to the office regularly. There are no additional requirements concerning physical tasks or specialized documents for this position. Working hours and schedules will adhere to the companys policies, which include a structured shift system.This role offers a great opportunity to gain experience in the telecalling domain while contributing to important healthcare services.

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.

We are looking for a dedicated Loan Advisor to join our team in Kirti Nagar, Delhi. The ideal candidate will have 1 to 2 years of experience in the finance sector and should have completed at least the 10th grade. This full-time position is office-based and is open exclusively to female applicants.As a Loan Advisor, your primary responsibilities will include:1. Client Consultation: Engage with clients to understand their financial needs and advise them on suitable loan options. You will help them understand the terms and conditions.2. Loan Processing: Assist clients in completing loan applications and ensure all necessary documentation is collected and submitted accurately. Your attention to detail is crucial for smooth processing.3. Follow-up Calls: Maintain contact with clients to provide updates on their loan applications and address any questions or concerns they may have during the process.4. Sales Support: Promote loan products and services effectively, showcasing the benefits to turn leads into successful applications.To thrive in this role, you must have strong communication skills and a customer-oriented approach. Previous experience in sales or customer service will be beneficial. You should be organized, able to manage multiple tasks, and work well under pressure. A positive attitude and a willingness to learn about financial products and regulations will help you succeed in this position.

Job Title: Customer Care ExecutiveLocation: Gurgaon, HaryanaJob Type: Full-timeJob Description:We are looking for a skilled and motivated Customer Care Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring customer satisfaction.Key Responsibilities:- Handle inbound and outbound customer calls in a professional manner.- Address customer inquiries and resolve issues promptly and accurately.- Maintain records of customer interactions and transactions.- Escalate unresolved issues to the appropriate departments.- Follow up to ensure complete resolution of customer concerns.- Provide information about products, services, and promotions.- Achieve individual and team targets for customer satisfaction and service quality.- Maintain a positive, empathetic, and professional attitude toward customers at all times.Requirements:- Graduate in any discipline.- Proven customer support experience or experience as a client service representative preferred.- Excellent communication skills in English and Hindi.- Ability to multi-task, prioritize, and manage time effectively.- Strong problem-solving skills and attention to detail.- Proficient in MS Office and CRM systems.

We are looking for a dedicated and enthusiastic Tele Caller to join our team in Ghaziabad. This role is perfect for individuals who enjoy communicating with others and are eager to learn. Key Responsibilities:- Make Outbound Calls: Contact potential customers to promote products or services, explaining features and benefits clearly.- Handle Inbound Queries: Respond to incoming calls and inquiries, providing accurate information and assisting customers with their questions.- Maintain Customer Records: Update and manage customer information in the database to ensure accuracy and follow up on leads.- Achieve Targets: Meet daily and weekly calling targets to contribute to the teams success and help drive sales.- Follow Up on Leads: Reconnect with previous customers or leads to encourage repeat business and gather feedback.- Create Weekly Reports: Compile data on call outcomes and share weekly reports with management to track performance.Required Skills and Expectations:Candidates must be female and should possess a minimum education of 10th grade. Strong verbal communication skills are essential, along with the ability to listen actively and respond appropriately. Previous experience in a call center or tele sales is a plus but not mandatory, as we are open to freshers as well. Candidates should be friendly, persuasive, and possess good organizational skills to manage multiple tasks efficiently. A positive attitude towards sales and customer service will be highly valued.

We are looking for a dedicated Customer Care Executive & Upselling to join our team in Noida Sector 127. The ideal candidate will assist customers with inquiries, ensuring a positive experience and prompt resolutions.nnKey Responsibilities:nn- Customer Assistance: Actively engage with customers to address their queries and provide information about our products and services.n n- Problem Resolution: Handle customer complaints efficiently, following up to ensure an appropriate resolution and maintain customer satisfaction.nn- Team Collaboration: Work closely with team members to improve service quality and share insights for better customer engagement.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 12th pass and have no prior experience required, making this an excellent opportunity for freshers. Strong communication skills, both verbal and written, are essential for effectively interacting with customers. The candidate should have a positive attitude, patience, and the ability to handle stressful situations with ease. A commitment to delivering excellent customer service and the ability to work collaboratively in a team setting is crucial. The role is full-time and requires working from the office, so the candidate must be available during designated working hours. Adaptability and willingness to learn about company products and services are important for success in this position.

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred