Customer Care Job Vacancies in Delhi NCR

We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.

As a Customer Care Assistant, you will play a vital role in ensuring customer satisfaction while supporting our team in a busy office environment in Peera Garhi, Delhi. This position is ideal for motivated individuals who are eager to start their career in customer service.Your main responsibilities will include responding to customer inquiries through phone and email, providing accurate information about products and services, and assisting customers with any issues they may encounter. You will also keep detailed records of customer interactions to improve service quality and ensure follow-ups are timely.Additionally, you will work closely with the sales team to process orders, handle returns, and manage customer feedback. Your ability to create a friendly and welcoming atmosphere will help build strong relationships with our clients.To succeed in this role, you should have excellent communication skills, both spoken and written. A patient and empathetic approach towards customers is essential. Being organized and detail-oriented will help you manage multiple tasks effectively. Having basic computer skills is necessary for updating records and communicating through digital platforms. No prior experience is required; however, a positive attitude and willingness to learn are crucial. This full-time position is designed for female candidates who are ready to contribute to a team-oriented environment and grow within the customer service field.

Job DescriptionLooking for Biker (Delivery Partner) at Noida blankit Pick up grocery items from the blankit HUB and deliver to customers safely and on time.Full-time & Part-time shifts available.Use an Android mobile phone and navigator to locate the fastest way for timely delivery.Weekly on-time payment direct to your bank accountEarn upto INR 40,000 per month (10 hours shift compulsory)Medical Insurance cover upto INR 1 lakh for Delivery Partner & their dependent. GAP & GTL -INR 10 lakh for Delivery Partner & Temp as per conditions.Job Types: Full-time, Part-time, Regular / Permanent, FresherMust Have:2-Wheeler (Bike/Scooty)No license & No RC of the vehicleAndroid PhoneAdd On:Flexible schedule (Morning Shift, Evening Shift and other)Health insurance.Life insurance.Subsidy canteen food facility available .

6- days workingOffice Timming id 10:00-7:00CRMCRM ToolsGood communication skillsMS OfficeCoordination skillsFollow upsKey skills:Order & Lifecycle Management:Customer Retention & Engagement:Database Management:Conflict Resolution

We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.

We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.

Join our team as a Ground Operations Staff member in Noida. This is an exciting entry-level position suitable for candidates with various experience levels, including freshers. You will play a vital role in ensuring smooth operations at our facility.Key Responsibilities:1. **Daily Operations Oversight**: You will assist with the daily tasks needed to keep our operations running efficiently, working closely with other team members and supervisors.2. **Logistics Coordination**: Help in coordinating the movement of goods and equipment. This involves organizing transportation and managing the timely delivery of items.3. **Inventory Management**: You will be responsible for checking and maintaining inventory levels, ensuring that we have the necessary supplies and materials available.4. **Safety Compliance**: Follow safety guidelines and ensure that all operations adhere to safety regulations to maintain a secure working environment.5. **Equipment Handling**: Assist in the proper handling and maintenance of equipment, ensuring that everything is functional and safe for use.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess good communication skills. Attention to detail is important, as you will be ensuring accuracy in logistics and inventory management. A team-oriented mindset is essential, along with the ability to adapt to changing tasks and priorities. Basic knowledge of safety practices will be an advantage. Ideal candidates will be reliable, punctual, and ready to learn in a dynamic work environment.

Candidates should be matured and having min 10 years of logistics experience , needs to manage and build good network among bankers and freight business owners to bring in new business for continuous growth

Job Title: Customer AssociateCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring enthusiastic and customer-focused individuals for the position of Customer Associate at IGI Airport, New Delhi. This is a great opportunity for freshers who are looking to build their career in the aviation industry.Key Responsibilities:Assist passengers with check-in and boarding proceduresHandle customer queries and provide accurate informationEnsure smooth passenger flow at the airportProvide excellent customer service at all timesCoordinate with airport staff and team membersMaintain a professional and friendly attitudeRequired Skills:Good communication skills Pleasing personality and well-groomed appearanceBasic computer knowledgePositive attitude and customer handling skillsInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027Why Join Skytech Aviation?Opportunity to work at IGI AirportProfessional work environmentCareer growth in aviation industryfor fresherscontact person : 7982271981

Job Title: Hospitality ManagerCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring Hospitality Managers for IGI Airport, New Delhi. This role is ideal for candidates who have a passion for customer service and hospitality, and want to build a career in the aviation industry.Key Responsibilities:Ensure high-quality customer service for passengersAssist passengers with inquiries, guidance, and supportManage passenger comfort and overall experience at the airportCoordinate with ground staff and other departmentsHandle customer complaints in a professional mannerMaintain a welcoming and professional environmentRequired Skills:Excellent communication skills (Hindi & English)Pleasing personality and well-groomed appearanceStrong customer service and interpersonal skillsAbility to handle pressure and multitaskPositive attitude and leadership qualitiesInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi - 110027contact person :78383 79094

Job Title: Customer Service Executive (Fresher)Company Name: Skytech AviationJob Location: Indira Gandhi International Airport (IGI Airport), DelhiJob Type: Full-TimeJob Description:Skytech Aviation is hiring Customer Service Executives (Freshers Only) for IGI Airport, Delhi. This opportunity is open for male and female candidates who want to start their career in the aviation and customer service industry.Eligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers with inquiries and airport servicesProviding information about flights, boarding, and airport facilitiesHandling customer queries and resolving issues politelyCoordinating with airport staff to ensure smooth passenger servicesMaintaining a professional and customer-friendly environmentSkills Required:Good communication skillsPolite and professional behaviorPresentable personalityBasic knowledge of Hindi and EnglishBenefits:Attractive Salary PackageProfessional TrainingOpportunity to work at IGI Airport, DelhiCareer growth opportunities in the aviation industryContact Number: 7838379094

We have an urgent requirement for a Electronics Service EngineerVacancy- 01 no (Male) Preferred Unmarried Diploma Electronics / ITI Electronics Nature of job -Touring Job site Installation Salary- 15 K- 18 K (Negotiable) Candidate profile - Minimum 2-3 years experience in the same field (electronics)Probation Period- 6 Months Good Communication and Written Skills Location - NoidaPlease Check the Job Responsibities:- Service Engineers have to repair and service all the machinery and equipment present in location. Having good knowledge of Coordinate system, such as Longitude, Latitute etc. Installation and configuration of equipment at site on Railway Bridges and in River. They have to make detailed reports on all the work that is done on each machine In house and outside training shall be given before independently starting the work

Need a Married Female for Customer Relationship Manager profile for Vikaspuri Delhi.Payment follow-ups & Sales order follow-upsMust be B.com Graduate/M.com GraduateShe must have Knowledge of Tally ERPShe must have good communication skills

Responsibilities Handle customer queries and promote services Provide product/service information to customers Maintain customer satisfaction and documentation Eligibility Qualification: Graduation Mandatory Experience: Minimum 1 year telesales experience required Skills: Good English & Hindi communication

Contacting customers for purchase orders follow up with the manufacturing department to fulfill the orders scheduling delivery on time. Follow up for the payments on time. Coordinating with the quality department to convey customers grievances

- Greet and welcome guests: As a receptionist, you will be the first point of contact for anyone visiting the office. You will be responsible for welcoming guests with a friendly demeanor and making them feel comfortable.- Answer and direct phone calls: You will be required to manage incoming calls and direct them to the appropriate person or department. Additionally, you may be responsible for taking messages and forwarding them to the relevant individuals.- Maintain cleanliness of the reception area: Keeping the reception area tidy and organized is an essential part of the role. This includes ensuring that the area is clean, well-maintained, and free of clutter.- Handle incoming and outgoing mail: You will be responsible for sorting and distributing incoming mail as well as preparing outgoing mail. This may involve coordinating with courier services and ensuring that mail is sent out in a timely manner.- Basic administrative tasks: Performing basic administrative duties such as filing, photocopying, and data entry may be required. This will involve assisting with day-to-day office tasks to ensure smooth operations.Skills and Expectations:- Excellent communication skills: As a receptionist, you will need to have strong verbal and written communication skills to interact with guests and colleagues effectively.- Professional appearance: A neat and professional appearance is essential for this role as you will be representing the company to visitors.- Basic computer skills: Proficiency in basic computer applications such as MS Office is required for tasks like managing emails and documents.- Organizational skills: Strong organizational skills are necessary to handle multiple tasks efficiently and keep the reception area running smoothly.

As an Office Secretary, you will play a vital role in ensuring smooth operations within our office. Your main tasks will include managing administrative duties, supporting staff, and providing excellent communication.**Key Responsibilities:**- **Answering Calls:** You will handle incoming calls, take messages, and direct calls to the appropriate person, ensuring effective communication within the office.- **Managing Emails:** You will be responsible for checking and responding to emails, helping to maintain clear communication with clients and colleagues.- **Organizing Meetings:** You will schedule meetings and manage calendars for the team, ensuring everyone is informed and prepared.- **Filing and Documentation:** You will maintain filing systems and organize documents, making sure important information is easily accessible.- **Support to Staff:** You will assist team members with day-to-day tasks, providing administrative support to enhance their productivity.- **Handling Office Supplies:** You will monitor inventory of office supplies and place orders when needed, ensuring the office is always well-equipped.**Required Skills and Expectations:**- Strong communication skills, both written and verbal, are necessary to interact effectively with colleagues and clients.- Good organizational skills with an ability to manage multiple tasks efficiently.- Basic computer skills, including knowledge of word processing and spreadsheet software.- A proactive and positive attitude, with a willingness to learn and adapt to new tasks.- A professional demeanor and the ability to maintain confidentiality in all office matters.Candidates with up to 5 years of experience and at least a 12th-grade education are welcome to apply. This position is full-time and requires you to work from the office in Peeragarhi.

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.

We are looking for a motivated BPO Telecaller to join our team in Delhi. This role is ideal for individuals seeking to begin or advance their careers in customer service while working from the comfort of their homes. Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone calls to address inquiries, provide information about products and services, and resolve any issues they may have.2. **Lead Generation**: Identify potential customers and generate leads by explaining the benefits of our offerings and encouraging them to make a purchase or schedule an appointment.3. **Data Entry**: Accurately record customer interactions and maintain detailed records in our database for future reference, ensuring all information is up to date and correct.4. **Follow-Up Calls**: Make follow-up calls to customers to ensure their needs are met and to promote additional products or services based on their interests.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi, a friendly demeanor, and the ability to engage effectively with customers over the phone. Basic computer skills and familiarity with CRM software are desirable. A positive attitude, patience, and a strong willingness to learn are essential for success in this role. Candidates should be self-motivated, disciplined, and able to meet deadlines while working independently from home. Prior experience is a plus, but freshers are encouraged to apply.

We are looking for a BPO Telecaller to join our team in Gurgaon. This role is ideal for individuals who are new to the workforce or have up to two years of experience. As a telecaller, you will communicate with customers over the phone and help them with their inquiries.Key Responsibilities:1. **Contact Customers:** You will make calls to existing and potential customers to provide information about products and services. Your ability to communicate clearly will be crucial in explaining details effectively.2. **Answer Inquiries:** You will respond to customer questions and concerns. This requires patience and understanding, as you will need to listen carefully and provide accurate information.3. **Maintain Records:** You will be responsible for documenting customer interactions in detail. Accurate record-keeping is essential to ensure follow-ups and track customer feedback.4. **Follow Scripts:** You will use prepared scripts during calls to ensure consistency and to provide all necessary information to customers. Familiarity with the script will help you manage conversations smoothly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and must be willing to work full-time from home. Strong communication skills in English and Hindi are essential. A positive attitude, problem-solving ability, and good listening skills will help you succeed in this role. We expect you to be punctual and self-motivated, ready to help our customers with their needs.

As a Ground Staff Supervisor in Delhi, you will oversee daily operations of ground staff, ensuring efficient service and smooth airport functioning. This full-time role is suited for individuals with a minimum of 10th-grade education, with 0 to 5 years of experience.Key Responsibilities:1. **Supervise Ground Staff**: Ensure all ground staff members are well-trained and performing their duties effectively. Provide guidance and support to enhance team performance.2. **Manage Daily Operations**: Oversee the daily activities at the airport, including check-in, baggage handling, and customer service. Ensure all procedures are followed for safety and efficiency.3. **Customer Interaction**: Address passenger inquiries and resolve any issues or complaints during their travel experience. Maintain high standards of customer service at all times.4. **Coordinate with Other Departments**: Work closely with other airport departments such as security and maintenance to ensure smooth operations. Communication is key to prevent any disruptions.5. **Monitor Performance**: Regularly assess staff performance and provide constructive feedback. Recognize and reward excellence while identifying areas for improvement.Required Skills and Expectations:Candidates should have a strong understanding of customer service principles and be able to communicate effectively. A proactive attitude and problem-solving skills are essential to address challenges promptly. Being able to work in a fast-paced environment and manage time efficiently is crucial for success in this role. Flexibility in working hours and readiness to work on weekends or holidays is expected.

As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.

We are looking for an Airline Manager to oversee daily operations at our Delhi office. This role is ideal for individuals with up to five years of experience and a minimum education of 10th pass. The successful candidate will play a key role in ensuring smooth airline operations and excellent customer service.Key Responsibilities:1. **Team Supervision**: Oversee staff in various departments, ensuring that everyone performs their tasks effectively and maintains high standards of service.2. **Operational Management**: Coordinate daily flight schedules, monitor passenger check-ins, and manage boarding processes to ensure timely departures.3. **Customer Service Excellence**: Address passenger inquiries, resolve complaints, and ensure that all customers have a positive travel experience.4. **Safety Compliance**: Ensure that all airline operations meet safety regulations and company policies, promoting a culture of safety among staff.5. **Financial Oversight**: Assist in budgeting and monitoring operational costs, focusing on maximizing efficiency and profitability.Required Skills and Expectations:Candidates should have excellent communication skills, as they will interact with team members and customers regularly. Organizational skills are essential for managing schedules and operations efficiently. Basic computer skills are necessary for managing booking systems and communication tools. A proactive attitude, attention to detail, and the ability to work in a fast-paced environment are crucial for success in this role. Flexibility to adapt to changing situations and commitment to teamwork will help ensure the airport