Customer Care Job Vacancies in Delhi NCR

We are looking for a Customer Support Executive to join our team in Gurgaon. This full-time position allows you to work from home and is suitable for candidates with 0 to 2 years of experience. A minimum educational qualification of 12th pass is required. nnAs a Customer Support Executive, you will be the primary point of contact for our customers, helping to resolve their queries and issues effectively and promptly. nnKey Responsibilities:n1. Customer Assistance: Provide accurate information and support to customers via phone, email, or chat, ensuring a positive experience.n2. Issue Resolution: Identify and troubleshoot customer problems, offering appropriate solutions while maintaining customer satisfaction.n3. Product Knowledge: Stay updated on product features and services to assist customers effectively and respond to their inquiries confidently.n4. Feedback Collection: Gather customer feedback and suggestions to help improve our services and enhance customer experience.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and empathize with customers is essential. Attention to detail and a problem-solving attitude will enable you to tackle challenges successfully. Candidates should be comfortable using computers and various software tools for customer support. A positive attitude and the ability to work independently in a remote environment are also critical for this role.

Urgent Recruitment - Airport Air Ticketing Position: Air Ticketing ExecutiveLocation: Airport / Airline OfficeExperience: Fresher & Experienced BothGender: Male & FemaleJob Description:Handle airline ticket booking, cancellation, rescheduling and basic reservation activities.Manage daily ticketing records, invoices and payment entries.Handle cash, online payments and transaction reconciliation.Maintain passenger and booking-related documents.Coordinate with customers, airlines and airport operations teams.Prepare daily sales and accounts reports.Resolve basic ticketing and payment-related queries.Maintain accurate records and follow company procedures.Key Skills:Basic computer knowledgeMS Excel & data entryGood communication skillsBasic accounting knowledgeCustomer service skillsAttention to detailEligibility: 12th Pass / GraduateExperience: Fresher & ExperiencedSalary: 25,000-75,000/month*Age: 18-35 years*Shift: Rotational shifts*Salary and eligibility depend on the actual employer and location.

- Greet and welcome guests: As a receptionist, you will be the first point of contact for anyone visiting the office. You will be responsible for welcoming guests with a friendly demeanor and making them feel comfortable.- Answer and direct phone calls: You will be required to manage incoming calls and direct them to the appropriate person or department. Additionally, you may be responsible for taking messages and forwarding them to the relevant individuals.- Maintain cleanliness of the reception area: Keeping the reception area tidy and organized is an essential part of the role. This includes ensuring that the area is clean, well-maintained, and free of clutter.- Handle incoming and outgoing mail: You will be responsible for sorting and distributing incoming mail as well as preparing outgoing mail. This may involve coordinating with courier services and ensuring that mail is sent out in a timely manner.- Basic administrative tasks: Performing basic administrative duties such as filing, photocopying, and data entry may be required. This will involve assisting with day-to-day office tasks to ensure smooth operations.Skills and Expectations:- Excellent communication skills: As a receptionist, you will need to have strong verbal and written communication skills to interact with guests and colleagues effectively.- Professional appearance: A neat and professional appearance is essential for this role as you will be representing the company to visitors.- Basic computer skills: Proficiency in basic computer applications such as MS Office is required for tasks like managing emails and documents.- Organizational skills: Strong organizational skills are necessary to handle multiple tasks efficiently and keep the reception area running smoothly.

As an Airport Passenger Service Associate, you will play a vital role in ensuring that travelers have a smooth and enjoyable experience at the airport. You will assist passengers from check-in to boarding, providing guidance and support throughout their journey.nnKey Responsibilities include:nn1. Check-In Assistance: You will guide passengers through the check-in process, ensuring they have all necessary documents ready and helping them with baggage procedures.nn2. Customer Service: You will address passenger inquiries and provide information about flight schedules, airport services, and procedures, ensuring clear communication and assistance.nn3. Boarding Coordination: You will help facilitate the boarding process by checking boarding passes and ensuring that all passengers board safely and in an orderly manner.nn4. Problem Resolution: You will assist passengers with any issues that arise, such as lost baggage or missed flights, providing solutions and support to enhance their travel experience.nnTo be successful in this role, you should have excellent communication skills and a positive attitude. You need to be able to work well under pressure and handle various situations with patience and professionalism. A high school diploma (12th pass) is required, and prior experience in customer service is a plus, although not mandatory. A commitment to teamwork and a desire to help others are crucial for excelling as an Airport Passenger Service Associate.

Job Title : Service CoordinatorExperience : 1- 4 yearsLocation : UPSIDC Industrial Area, GhaziabadRole & Responsibilites :Coordinate service calls, breakdowns, AMC & preventive maintenance.Schedule customer visits and assign service engineers.Follow up with engineers for service reports and job closure.Maintain service, customer & AMC records in Excel/CRM.Prepare service quotations and AMC proposals.Coordinate with Sales, Accounts & Service teams.Follow up on pending service calls and payments.Qualification & Skills :Graduate/Diploma in any relevant field.Good communication, coordination & follow-up skills.Good knowledge of MS Excel, Word & Email.Service coordination,customer support experience.

We are seeking a dedicated Airline Customer Service Executive in Delhi, India. This full-time position is ideal for candidates with 0 to 5 years of experience who have completed at least the 10th grade. The role involves assisting customers with their airline needs and providing exceptional service.nnKey Responsibilities:nn1. Customer Assistance: Respond promptly to customer inquiries regarding flight schedules, bookings, and travel policies, ensuring a positive travel experience for every passenger.nn2. Issue Resolution: Address and resolve customer complaints or issues effectively, maintaining a calm demeanor and striving for customer satisfaction.nn3. Information Sharing: Provide accurate information about airline services, including baggage policies and flight delays, to ensure customers are well-informed.nn4. Booking Support: Assist customers in making, changing, or canceling their flight reservations, ensuring smooth transactions and adherence to airline protocols.nn5. Collaboration: Work closely with other team members and departments to coordinate and enhance customer service delivery.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, enabling clear interactions with customers. A friendly and approachable attitude is essential, as is the ability to work well under pressure. Strong problem-solving capabilities and a customer-centric mindset are crucial for success in this role. Candidates should also be comfortable working in a fast-paced office environment and be willing to learn and adapt to different situations.

Job Title: Delivery Boy / Delivery Executive - Flipkart MinutesFlipkart Minutes is hiring energetic, hardworking, and responsible candidates for Delivery Boy / Delivery Executive positions across India. Selected candidates will deliver groceries, fruits, vegetables, household essentials, and other daily-use products to customers safely and on time.Key Responsibilities:- Deliver customer orders to assigned locations promptly.- Collect orders from designated stores or delivery hubs.- Use GPS navigation and smartphone applications for deliveries.- Maintain polite and professional behaviour with customers.- Update delivery status through the assigned mobile application.- Handle products carefully and follow safety guidelines.- Ensure customer satisfaction through reliable service.Eligibility Criteria:- Minimum age: 18 years.- Freshers and experienced candidates can apply.- Two-wheeler and valid driving licence, wherever required.- Smartphone with an active internet connection.- Good communication skills and punctuality.Salary and Benefits:Salary, incentives, and other benefits will depend on the actual hiring terms, delivery model, and job location.Job Details:- Job Location: PAN India- Job Type: Full-Time- Qualification: 10th Pass / 12th Pass- Experience: Fresher / ExperiencedInterested candidates can apply by sharing their name, mobile number, current location, and relevant details. Candidates must meet the requirements for their selected location and follow the applicable company guidelines.Apply Now for Flipkart Minutes Delivery Executive Jobs Across India!

Flipkart Minutes is hiring energetic, hardworking, and responsible candidates for Delivery Boy / Delivery Executive positions across India. Selected candidates will deliver groceries, fruits, vegetables, household essentials, and other daily-use products to customers safely and on time.Key Responsibilities:- Deliver customer orders to assigned locations promptly.- Collect orders from designated stores or delivery hubs.- Use GPS navigation and smartphone applications for deliveries.- Maintain polite and professional behaviour with customers.- Update delivery status through the assigned mobile application.- Handle products carefully and follow safety guidelines.- Ensure customer satisfaction through reliable service.Eligibility Criteria:- Minimum age: 18 years.- Freshers and experienced candidates can apply.- Two-wheeler and valid driving licence, wherever required.- Smartphone with an active internet connection.- Good communication skills and punctuality.Salary and Benefits:Salary, incentives, and other benefits will depend on the actual hiring terms, delivery model, and job location.Job Details:- Job Location: PAN India- Job Type: Full-Time- Qualification: 10th Pass / 12th Pass- Experience: Fresher / ExperiencedInterested candidates can apply by sharing their name, mobile number, current location, and relevant details. Candidates must meet the requirements for their selected location and follow the applicable company guidelines.Apply Now for Flipkart Minutes Delivery Executive Jobs Across India!

We are looking for a dedicated and organized female Office Secretary to join our team in Peera Garhi. This role requires attention to detail and good communication skills. The candidate should be comfortable working in an office environment and be able to handle various administrative tasks efficiently.Key Responsibilities:- Answer Phone Calls: Handle incoming calls in a professional manner, taking messages and directing calls to the appropriate person or department.- Manage Appointments: Organize and schedule appointments for team members, ensuring that agendas are prepared in advance.- Maintain Office Files: Keep physical and electronic files organized and updated to ensure easy access to important documents.- Assist with Correspondence: Support the team by drafting emails, letters, and memos as needed, ensuring clear communication both internally and externally.- Facilitate Office Supplies: Monitor and manage office supplies inventory, placing orders as necessary to ensure that the office runs smoothly.- Support Team Projects: Assist team members with various tasks and projects, providing administrative support to allow for better focus on their responsibilities.To be successful in this role, you should have good communication skills and be comfortable using computers and office software. Attention to detail is essential for organizing files and managing appointments effectively. A positive attitude and willingness to learn will help you succeed in a team environment. The ideal candidate should have completed their 12th grade and have some experience in an office setting, though this is not mandatory.

- Greet and welcome guests: As a receptionist, you will be the first point of contact for anyone visiting the office. You will be responsible for welcoming guests with a friendly demeanor and making them feel comfortable.- Answer and direct phone calls: You will be required to manage incoming calls and direct them to the appropriate person or department. Additionally, you may be responsible for taking messages and forwarding them to the relevant individuals.- Maintain cleanliness of the reception area: Keeping the reception area tidy and organized is an essential part of the role. This includes ensuring that the area is clean, well-maintained, and free of clutter.- Handle incoming and outgoing mail: You will be responsible for sorting and distributing incoming mail as well as preparing outgoing mail. This may involve coordinating with courier services and ensuring that mail is sent out in a timely manner.- Basic administrative tasks: Performing basic administrative duties such as filing, photocopying, and data entry may be required. This will involve assisting with day-to-day office tasks to ensure smooth operations.Skills and Expectations:- Excellent communication skills: As a receptionist, you will need to have strong verbal and written communication skills to interact with guests and colleagues effectively.- Professional appearance: A neat and professional appearance is essential for this role as you will be representing the company to visitors.- Basic computer skills: Proficiency in basic computer applications such as MS Office is required for tasks like managing emails and documents.- Organizational skills: Strong organizational skills are necessary to handle multiple tasks efficiently and keep the reception area running smoothly.

Merchandising Garments with various US Europe Japan countries

Location: Sector 74, GurgaonWorking Days: 6 Days a WeekWorking Hours: 10:00 AM 7:00 PMResponsibilities:* Act as the primary bridge between the field sales team and the technical/operations team.* Prepare quotations, invoices, and sales reports using internal software.* Handle client inquiries, manage schedules, and coordinate post-sales documentation.* Ensure all client data in the CRM is accurate and up to date.Requirements:* Highly organized with excellent attention to detail.* Proficiency in MS Office (Excel is a must) and CRM tools.* Strong verbal and written communication skills.If you are interested, please share the above details along with your updated CV.hrcps9@gmail.com8370014003

We are looking for a Customer Support Executive to join our team. This role is ideal for individuals who are eager to assist customers and solve their inquiries from the comfort of their home. Whether you're a fresh graduate or have some experience, we welcome your application.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will handle various customer questions through phone, email, or chat, ensuring they receive accurate and timely responses.n n- Problem-Solving: Address customer issues effectively by understanding their concerns and providing appropriate solutions.nn- Maintaining Records: You will keep detailed records of customer interactions and transactions to ensure a smooth workflow and help in follow-ups.nn- Collaborating with Teams: Work closely with other team members to ensure a seamless customer experience and resolve any escalated issues.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills in English and a friendly demeanor when interacting with customers. A basic understanding of computers and the ability to navigate different software applications are essential. You should be a proactive learner with a positive attitude, willing to adapt to various customer needs. We value teamwork, so reliability and the ability to collaborate with colleagues are important qualities for this role. An eagerness to grow and learn from feedback is also highly encouraged.

Join our dynamic team at the airport as Ground Staff, where you will play a vital role in ensuring smooth operations and excellent customer service for travelers.nnKey responsibilities include:nn- Check-in Assistance: Help passengers with the check-in process, ensuring they receive their boarding passes and luggage tags in a friendly manner.n- Baggage Handling: Safely manage passenger luggage, including loading and unloading bags onto the aircraft.n- Customer Support: Address passenger inquiries and concerns, providing information about flights, services, and airport procedures.n- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for passengers and staff.nnRequired skills and expectations:nnCandidates should have completed at least their 12th grade. This entry-level role is suitable for individuals with 0 to 2 years of experience. A positive attitude and excellent communication skills are essential for interacting with passengers and colleagues effectively. Good problem-solving abilities and a sense of responsibility are important for ensuring smooth operation in a busy airport environment. Being a team player and possessing a friendly demeanor will greatly enhance the travel experience for our customers. Enthusiasm for working in the aviation industry is a plus, helping you thrive under the fast-paced demands of the role.

Join our team as Airport Ground Staff in Delhi, India, where you will play a vital role in ensuring the smooth operation of airport services and customer satisfaction.nnKey Responsibilities:n- Assist passengers: Greet and guide travelers, helping them with check-in, boarding, and baggage handling to enhance their airport experience.n- Coordinate with airline operations: Work closely with various departments to effectively manage flight departures and arrivals, ensuring timely communication and service.n- Handle baggage claims: Address passenger concerns about lost or damaged luggage, providing assistance to resolve issues efficiently.n- Maintain safety and security: Follow airport regulations and procedures to ensure a safe environment for passengers, staff, and aircraft.nnRequired Skills and Expectations:nCandidates should possess a minimum educational qualification of 12th grade and have zero to two years of experience. Excellent communication skills are crucial for interacting with passengers and team members. A friendly and approachable demeanor is essential, as you will often be the first point of contact for travelers. Ability to work in a fast-paced environment while maintaining attention to detail and adhering to safety protocols is vital. Candidates should be flexible with work hours, including weekends and holidays, to meet operational demands. Teamwork and problem-solving skills will contribute to a positive airport environment.

6- days workingOffice Timming id 10:00-7:00CRMCRM ToolsGood communication skillsMS OfficeCoordination skillsFollow upsKey skills:Order & Lifecycle Management:Customer Retention & Engagement:Database Management:Conflict Resolution

We have an urgent requirement for a Electronics Service EngineerVacancy- 01 no (Male) Preferred Unmarried Diploma Electronics / ITI Electronics Nature of job -Touring Job site Installation Salary- 15 K- 18 K (Negotiable) Candidate profile - Minimum 2-3 years experience in the same field (electronics)Probation Period- 6 Months Good Communication and Written Skills Location - NoidaPlease Check the Job Responsibities:- Service Engineers have to repair and service all the machinery and equipment present in location. Having good knowledge of Coordinate system, such as Longitude, Latitute etc. Installation and configuration of equipment at site on Railway Bridges and in River. They have to make detailed reports on all the work that is done on each machine In house and outside training shall be given before independently starting the work

As an Airport Manager, you will oversee the daily operations of the airport, ensuring a smooth and safe environment for all passengers and staff. This role is crucial in managing various aspects of airport functionality and customer service. Key Responsibilities:- Daily Operations Management: You will supervise airport activities to ensure they run smoothly, addressing any issues that arise throughout the day.- Team Leadership: Managing a team of airport staff, you will provide guidance, assign tasks, and motivate employees to maintain high standards of service.- Customer Service Coordination: You will be responsible for enhancing the passenger experience by addressing complaints and ensuring that all customer inquiries are resolved promptly.- Safety Compliance: Ensuring that all airport operations comply with safety regulations is essential, requiring attention to detail in monitoring procedures.- Collaboration with Agencies: Working closely with local authorities and aviation agencies will be necessary to maintain operational standards and address regulatory requirements.Required Skills and Expectations:Candidates should possess strong leadership skills to effectively manage teams and drive performance. A proactive approach to problem-solving is essential, as unexpected situations may arise. Excellent communication skills will be vital for interacting with staff, passengers, and various stakeholders. Candidates should be organized and able to multitask efficiently in a fast-paced environment. A basic understanding of airport operations and safety regulations will be beneficial in this role.

We are looking for an enthusiastic Airport Ticketing Executive to join our team in Gurgaon. This position is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education.nnKey Responsibilities:nn- Ticket Booking and Reservation: Handle the booking and reservation process for passengers, ensuring all information is accurate and compliant with airline policies.n n- Customer Service: Provide excellent customer support by addressing inquiries, resolving issues, and maintaining a positive experience for travelers.nn- Check-In Assistance: Assist passengers during the check-in process, ensuring all necessary documentation is in order for a smooth travel experience.nn- Information Management: Keep updated records of passenger details and ticketing transactions, maintaining confidentiality and accuracy.nn- Collaboration with Airlines: Communicate effectively with various airlines to stay informed about schedules, policies, and procedures.nnRequired Skills and Expectations:nnThe ideal candidate should have strong communication skills and be comfortable working in a fast-paced environment. Attention to detail is crucial to ensure accurate bookings and customer satisfaction. A positive attitude and a willingness to learn are essential for success in this role. Candidates should possess basic computer skills and be ready to work from the office in Gurgaon, fulfilling duties diligently as part of the team.

We are looking for an Airport Executive in Delhi, India, to support airport operations and enhance passenger experiences. This role is ideal for individuals with 0 to 5 years of experience and only requires a 10th-grade education. Key responsibilities include:1. Customer Assistance: Help passengers with check-in procedures, guide them about flight information, and assist with luggage handling to ensure a smooth travel experience.2. Operational Support: Collaborate with various airport departments, including security and ground staff, to facilitate timely boarding and departures, ensuring compliance with safety regulations.3. Information Desk Management: Provide accurate and timely information to travelers regarding flight statuses, airport facilities, and other inquiries, helping them navigate the airport comfortably.4. Documentation Handling: Manage necessary documentation related to flights, passenger movements, and other operational papers to maintain organized records.5. Team Collaboration: Work closely with team members to solve problems and improve processes, attending briefings to stay updated on airport policies and procedures.To succeed in this role, candidates should demonstrate good communication skills, be friendly and approachable, and exhibit a strong commitment to customer service. A proactive attitude and the ability to work in a fast-paced environment are essential. Being detail-oriented and capable of managing multiple tasks efficiently will enhance performance in this dynamic role.

Join our team as a Ground Staff Executive in Gurgaon and embark on a rewarding career in the aviation industry. Ideal for individuals with a passion for customer service, this role offers an opportunity to develop essential skills while working in a dynamic environment.nnKey Responsibilities:nn1. Customer Service: Interact with passengers to provide assistance with check-in procedures, baggage handling, and general inquiries, ensuring a pleasant travel experience.nn2. Operations Support: Collaborate with various teams to ensure smooth airport operations, including boarding and deplaning processes, enhancing overall efficiency.nn3. Problem Resolution: Address and resolve passenger concerns promptly to maintain high levels of customer satisfaction, demonstrating effective communication and interpersonal skills.nn4. Safety Compliance: Adhere to safety protocols and regulations to guarantee the safety of passengers and airport staff, maintaining a secure environment at all times.nnRequired Skills and Expectations:nnCandidates must have completed at least the 12th grade and should possess strong communication skills. A customer-oriented attitude is essential, along with the ability to work well in a team and handle stress effectively. You should be adaptable to a fast-paced work environment and be willing to learn new procedures. Previous experience is not required, making this an excellent opportunity for those starting their careers. Enthusiasm, professionalism, and a commitment to service excellence are key to succeeding in this role.

As an Airport Customer Service Associate, you will play a crucial role in ensuring a positive experience for travelers at the airport. This full-time position is based in Gurgaon, India, and is open to candidates with 0 to 5 years of experience and a minimum educational qualification of 12th pass.nnKey responsibilities include assisting passengers with check-in processes. You will help ensure that travelers have all necessary documentation ready and address any queries they may have. You will also handle boarding procedures, providing guidance to passengers about their flight details and gate information to facilitate smooth transitions. Addressing customer complaints and concerns is also vital in this role, as you will strive to resolve issues promptly and effectively, ensuring customer satisfaction.nnRequired skills include excellent communication abilities, which are essential for interacting with a diverse range of passengers. A friendly and approachable attitude will help create a welcoming environment. You should also possess good problem-solving skills to manage any unexpected situations that may arise. Attention to detail is important to ensure that all processes are followed correctly. nnFinal expectations include a strong commitment to teamwork and collaboration, as you will work closely with other airport staff. Additionally, flexibility in working hours is necessary, as airport operations run around the clock. Your role is vital in maintaining high customer service standards and contributing to an enjoyable travel experience for all passengers.