167

Customer Relationship Executive 12th Pass Fresher Jobs in Delhi Ncr

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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Female
  • DLF Phase I Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Service International BPO Call Center
We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- **Provide Product Information:** Educate customers about our products and services, helping them to make informed decisions.- **Maintain Customer Records:** Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- **Resolve Issues:** Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- **Follow Up with Customers:** Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- **Report Feedback:** Gather customer feedback and report insights to management to identify areas for improvement in services and processes.**Required Skills and Expectations:**- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.
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  • 0 - 2 yrs
  • Delhi
Corporate Sales Customer Relationship Technical Sales Field Sales Direct Sales Lead Generation
We are looking for a motivated Field Sales Executive to join our team in Delhi. This role is perfect for individuals eager to start their sales careers in a dynamic environment. As a Field Sales Executive, you will be responsible for promoting our products and building relationships with clients.Key responsibilities include:- **Client Visits**: Regularly visit potential and existing clients to understand their needs, present our products, and close sales effectively.- **Sales Presentation**: Create and deliver persuasive sales presentations that highlight the benefits of our products to potential customers.- **Market Research**: Conduct research to identify new sales opportunities, including networking and cold calling.- **Sales Reporting**: Maintain accurate records of sales activities and report progress to the management team regularly.To succeed in this role, you should have strong communication skills and a friendly demeanor. A positive attitude and the ability to handle rejection are essential for this position. Candidates should be self-motivated and ready to take initiative to meet sales targets. Basic computer skills and proficiency in English are preferred, although training will be provided to enhance your skills. This full-time position is suitable for male candidates who have completed at least the 12th grade and are eager to learn and grow in the sales field. Join us and build a rewarding career in sales.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Najafgarh Delhi
Customer Support Telephone Handling Customer Relationship Customer Service Good Communication Skills
We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Najafgarh. This role is crucial in providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, chats, and emails from customers, providing answers and solutions to their questions and concerns.- **Resolve Issues:** Identify customer problems and resolve them quickly, keeping the customer informed throughout the process.- **Maintain Customer Records:** Update and maintain customer information in our system to ensure accurate records and follow-up.- **Provide Product Knowledge:** Share detailed information about our products and services, assisting customers in making informed decisions.- **Follow Up with Customers:** After resolving their issues, reach out to customers to ensure their satisfaction and gather feedback for improvement.- **Collaborate with Team Members:** Work closely with your peers and other departments to share insights and enhance overall customer experience.**Required Skills and Expectations:**- Candidates must be female and have completed at least the 12th grade.- Strong communication skills are essential, with the ability to speak clearly and effectively with customers.- Basic computer skills, including familiarity with MS Office and customer relationship management (CRM) software, are required.- A friendly and patient demeanor is expected, as you will be interacting with diverse customers.- Previous experience in customer support is a plus, but not mandatory; all freshers are welcome to apply.- Candidates should exhibit a strong desire to help others and a dedication to providing exceptional service.
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  • 0 - 5 yrs
  • 18.0 Lac/Yr
  • Gurgaon
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are seeking an enthusiastic Airport Ticketing Executive to assist travelers at our airport location in Gurgaon, India. This role is ideal for individuals who enjoy working in a dynamic environment and have a strong customer service mindset.Key Responsibilities:- **Ticket Booking and Issuance**: Assist customers in booking flight tickets, processing payments, and issuing boarding passes accurately.- **Customer Service**: Provide excellent service by addressing inquiries, resolving issues, and guiding passengers through the ticketing process.- **Flight Information Management**: Keep updated on flight schedules, cancellations, and delays, ensuring customers receive timely information.- **Reporting and Documentation**: Maintain accurate records of transactions and generate reports as needed for daily operations.- **Collaboration**: Work closely with airline staff and other departments to provide seamless service and resolve any ticketing-related challenges.Required Skills and Expectations:Candidates should have at least a 12th-grade education, with a preference for those who have completed any relevant courses in travel and tourism. Previous experience in a similar role is advantageous but not mandatory. Strong communication skills are essential for effective interaction with customers and team members. Candidates must be detail-oriented, able to work efficiently under pressure, and possess a positive attitude to provide remarkable customer experiences. Flexibility in working hours and weekend availability may also be required to meet operational needs.
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  • 0 - 6 yrs
  • Gurgaon
Customer Relationship Delivery Boy Hard Working Packaging
We are looking for a dedicated Delivery Executive who will play a crucial role in ensuring timely and accurate delivery of items to our customers in Gurgaon. This position requires a high level of responsibility, attention to detail, and a commitment to customer satisfaction.**Key Responsibilities:**- **Deliver Packages:** Safely transport and deliver packages to designated locations, ensuring they arrive on time and in good condition.- **Route Planning:** Plan and optimize delivery routes for efficiency, taking into account traffic patterns and delivery times.- **Customer Interaction:** Communicate professionally with customers upon delivery, addressing any inquiries or issues they may have.- **Record Keeping:** Maintain accurate records of deliveries made, including obtaining customer signatures and noting any special instructions.- **Vehicle Maintenance:** Ensure that the delivery vehicle is in good working condition by regularly checking its maintenance and reporting any issues.- **Adhere to Safety Standards:** Follow all safety guidelines and regulations while driving and delivering items to ensure personal and public safety.**Required Skills and Expectations:**Candidates must have a minimum education of 10th grade and can have up to 6 years of experience in delivery or related fields. Strong communication skills are essential for effective customer interaction. Candidates should be familiar with the Gurgaon area to aid in efficient route planning. A valid drivers license and a clean driving record are necessary. Dependability, attention to detail, and a positive attitude toward work are crucial for success in this role.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Tughlakabad Delhi
Customer Relationship Marketing Communication Lead Generation Field Sales Direct Sales Field Marketing Negotiation Skills
Job description:Aadishwar Food Products is looking for dynamic and result-driven Field Sales Executives to expand our market presence in Delhi, Bangalore, Chandigarh, and Patna.The candidate will be responsible for generating sales, building strong customer relationships, and promoting the company products.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Okhla Delhi
Customer Relationship Customer Care Customer Support Customer Handling Cold Calling
We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- **Provide Product Information:** Offer detailed information about our products and services to help customers make informed decisions.- **Resolve Issues:** Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions using our database system for future reference.- **Collaborate with Team Members:** Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- **Follow Up with Customers:** Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Delhi
Communication B2c Sales Customer Relationship Channel Sales Direct Sales Lead Generation Field Sales Field Marketing
We are seeking a motivated and enthusiastic Field Sales Executive to join our team in Delhi. This position is suitable for candidates who are looking to start their career in sales and gain valuable experience in the field.**Key Responsibilities:**- **Identify potential clients:** You will research and locate potential customers in the area, helping to expand our client base.- **Conduct sales presentations:** You will meet with clients to present our products, explaining their benefits and features clearly to encourage purchases.- **Build and maintain relationships:** You will establish strong relationships with existing and potential clients to foster trust and loyalty.- **Gather market intelligence:** You will collect information about market trends and competitor activities, providing valuable insights to help improve our sales strategies.- **Report sales activities:** You will maintain accurate records of your sales activities and report on performance to the management team regularly.**Required Skills and Expectations:**Candidates must have completed their 12th grade education. A strong willingness to learn and a passion for sales are essential. Good communication skills are necessary in order to effectively interact with clients. The ability to work independently, manage time efficiently, and be self-motivated is important. Additionally, a basic understanding of using mobile devices and computers for reporting purposes is expected. This internship role is open exclusively to male candidates. If you are eager to dive into the world of sales and build your career, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.
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  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Faridabad
Retail Sales Marketing Sales Marketing Manager Direct Sales Agency Sales Marketing Communication Customer Relationship
We are seeking a motivated Field Sales Executive to join our team in Faridabad. This role is perfect for someone eager to start a career in sales, with opportunities for growth and development.Key Responsibilities:1. **Customer Interaction**: Visit potential and existing clients to promote our products. Build strong relationships by understanding customer needs and providing excellent service.2. **Sales Techniques**: Use effective sales strategies to present our offerings assertively. Utilize persuasive communication to convert prospects into loyal customers.3. **Market Research**: Gather and report information on market trends and competitor activities. This insight will help identify new sales opportunities and target markets.4. **Sales Reporting**: Maintain accurate records of sales activities and customer interactions. Regularly update management with reports on leads, sales progress, and forecasts.
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  • Fresher
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position allows you to work from the comfort of your home, and we welcome freshers who have completed their 12th grade to apply. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and chats from customers, providing accurate information and assistance about our products and services.- **Resolve Customer Issues:** Identify problems customers are facing, troubleshoot effectively, and offer solutions to ensure customer satisfaction.- **Maintain Customer Records:** Accurately log customer interactions and update information in the system to keep track of requests and resolutions.- **Follow Up with Customers:** Reach out to customers who have pending issues to ensure they are resolved and the customer is satisfied with the solution provided.- **Provide Product Knowledge:** Keep yourself updated on product details and features to answer questions confidently and promote services effectively.**Required Skills and Expectations:**We expect the ideal candidate to possess strong communication skills, both written and verbal, to interact effectively with customers. A patient and positive attitude is crucial for dealing with customer complaints. Basic computer skills and familiarity with using customer service software would be beneficial. You'll need to demonstrate strong problem-solving abilities and work well independently, showing a willingness to learn and adapt to new challenges in a fast-paced environment.
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  • Fresher
  • Delhi
Customer Relationship Customer Handling Customer Care
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to provide support and assistance to customers while working from home. **Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and provide accurate information, ensuring they feel valued and understood.- **Resolve Issues:** Address customer concerns and complaints efficiently, aiming for quick resolutions to enhance customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- **Provide Product Information:** Educate customers about products or services, helping them make informed decisions tailored to their needs.- **Follow Up:** Regularly check in with customers to ensure their issues have been resolved and to gather feedback for service improvement.**Required Skills and Expectations:**You should have excellent communication skills, both written and verbal, to interact effectively with customers. A positive attitude and patience are necessary to handle various customer scenarios successfully. Being self-motivated and organized is essential for working independently from home. Familiarity with basic computer applications and Internet usage is important for managing customer interactions smoothly. Additionally, being a 10th pass candidate is required, making this role suitable for freshers eager to start their careers in customer service.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Connaught Place Delhi
Customer Relationship Direct Sales Lead Generation Field Sales
We are looking for a motivated Field Sales Executive to join our team in Connaught Place, Delhi. This full-time position is ideal for recent school graduates who are eager to start their careers in sales.Key Responsibilities:1. **Customer Engagement**: Actively approach potential customers in the field to promote our products and services. You will need to build strong relationships and understand their needs.2. **Selling and Closing**: Present our products effectively to customers, highlighting their benefits. You will be responsible for closing sales and meeting set targets.3. **Market Research**: Stay informed about market trends and competitor products. Gather feedback from customers to help improve our sales strategy.4. **Reporting**: Maintain accurate records of sales activities and customer interactions. You will regularly report to your manager on progress and any challenges faced.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor, as engaging with customers is key to success in this role. A proactive attitude and the ability to work independently are essential. Basic knowledge of sales techniques is a plus but not mandatory, as training will be provided. Strong organizational skills and the ability to manage time effectively will help you thrive in a fast-paced environment. Being a team player and demonstrating a willingness to learn are also important for this position.
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Customer Relationship Executive (Freshers) Noida

Tracking Mantra Solutions Pvt. Ltd.

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 75
Computer Microsoft Excel Customer Relationship
Tracking Mantra Solutions Pvt. Ltd. is Hiring a Customer Relationship Executive to Handle Inbound Customer Calls and Maintain Strong Customer Relationships. the Role Focuses On Assisting Customers, Resolving Queries, Providing Product Information, and Ensuring a Positive Customer Experience for Our Gps Tracking and Vehicle Security Solutions.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Good Communication Skills Customer Relationship Customer Care BPO Voice Inbound Calls Chat Support International Voice Process
Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL
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  • 0 - 2 yrs
  • Gurgaon
Customer Relationship Customer Service Customer Support Domestic BPO Inbound Calls
We are looking for an Email Support Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer inquiries and providing timely solutions through email communication. **Key Responsibilities:**- **Respond to Customer Emails**: You will handle customer queries and complaints via email, ensuring that every message is addressed promptly and professionally.- **Provide Solutions**: Understand customer issues clearly and provide accurate solutions. Aim to resolve problems efficiently to enhance customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions. This helps in tracking issues and maintaining continuity in support.- **Collaborate with Teams**: Work with other departments to ensure that customer issues are resolved effectively, sharing insights and feedback to improve services.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to confirm their satisfaction and gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills**: You should possess excellent written communication skills to interact with customers clearly and effectively.- **Problem-Solving Ability**: A good analytical mindset is essential to identify issues and provide suitable solutions quickly.- **Attention to Detail**: Being detail-oriented is crucial to ensure that all customer inquiries are addressed accurately.- **Basic Computer Skills**: Familiarity with email systems and basic computer operations will aid in handling customer requests efficiently.- **Positive Attitude**: A friendly and approachable demeanor is important for building rapport with customers. This is a full-time position that requires commitment and a willingness to learn. If you are eager to start your career in customer support, we encourage you to apply.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. **Booking Air Tickets**: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. **Customer Service**: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. **Fare Calculation**: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. **Documentation**: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. **Follow-up**: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Tilak Nagar Delhi
Good Communication Skill Presentable Outbound Calling Customer Retention Strategic Communication
Key Responsibilities:* Handle customer calls, follow-ups, and queries professionally.* Maintain strong customer relationships and ensure satisfaction.* Coordinate with internal teams for smooth operations.* Resolve complaints and provide proper solutions.* Maintain professionalism, discipline, and company standards.
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Associate BPO Communication Convincing Power Problem Solving Time Management International Customer Care Executive Voice Process Chat Support Night Shift International BPO Non Voice Process Customer Relationship Customer Guidance
We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Service Customer Relationship Chat Support Good Communication Skills Customer Handling Customer Support Inbound Calls
Customer Support Associate Location: Gurugram Job Type: Full-time
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  • Fresher
  • Faridabad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in a full-time work-from-home role. The ideal candidate will have excellent communication skills and a passion for helping customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and chats to assist customers with their inquiries and provide clear and accurate information.- **Resolve Issues:** Identify customer issues and work towards finding effective solutions to ensure customer satisfaction.- **Document Interactions:** Maintain accurate records of customer interactions in the system for future reference and analysis.- **Provide Product Support:** Assist customers in understanding our products and services, guiding them through the features and benefits.- **Follow Up:** Reach out to customers post-resolution to ensure their issues are resolved and to gather feedback for continuous improvement.- **Collaborate with Team Members:** Work closely with colleagues to share insights and challenges, contributing to a better overall customer experience.**Required Skills and Expectations:**Candidates should possess strong verbal and written communication skills to interact effectively with customers. A patient and empathetic attitude is essential, as the role involves assisting customers with their problems. Basic computer skills are required for navigating customer service software and other tools. Freshers are welcome, and a minimum educational qualification of 12th pass is necessary. Candidates should also be self-motivated and able to work independently in a remote environment. A commitment to providing excellent customer service is vital for success in this role.
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- **Provide Information About Products:** It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- **Resolve Customer Complaints:** You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- **Collaborate with Team Members:** Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.**Required Skills and Expectations:**- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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  • 0 - 5 yrs
  • 20.0 Lac/Yr
  • Delhi
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are seeking an enthusiastic Airport Ticketing Executive to join our team in Delhi. This role is ideal for individuals looking to start their career in the aviation industry, with opportunities for growth and advancement.As an Airport Ticketing Executive, your main responsibilities will include:1. **Ticket Sales**: Assist customers in purchasing airline tickets, ensuring accuracy in bookings and providing clear information on flight options. 2. **Customer Service**: Respond to passenger inquiries and resolve issues related to ticketing, including cancellations, changes, and refunds, ensuring a high level of customer satisfaction.3. **Documentation**: Handle necessary paperwork for ticketing transactions efficiently and in compliance with airline regulations.4. **Information Updates**: Provide up-to-date information regarding flight schedules, prices, and policies, while helping travelers navigate the check-in process smoothly.5. **Coordination with Airlines**: Liaise with various airlines to resolve issues and secure the best rates for customers, enhancing the overall travel experience.Candidates for this position should have completed their 12th grade education and possess strong communication skills. Attention to detail is crucial as accuracy in ticketing can greatly impact customer satisfaction. Familiarity with computer systems and a strong willingness to learn about the aviation industry will also contribute to your success. A friendly demeanor and the ability to work well under pressure are essential, as you will be interacting with travelers in a fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. **Problem Resolution**: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. **Product Information**: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. **Team Collaboration**: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Gurgaon. This role is ideal for individuals with 0 to 2 years of experience who are eager to assist customers and enhance their experience.Key Responsibilities:- **Customer Support**: Assist customers with inquiries, product information, and troubleshooting issues through phone, email, or chat. You will be the first point of contact, providing friendly and timely assistance.- **Problem Resolution**: Identify customer concerns and work to resolve them efficiently. You will listen to customer complaints and provide appropriate solutions, ensuring satisfaction and loyalty.- **Documentation**: Maintain accurate records of customer interactions and transactions. You will document issues and resolutions to help improve our services and processes.- **Team Collaboration**: Work closely with other team members and departments to ensure a smooth flow of information and enhance the overall customer experience. Good communication with colleagues is essential.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, both written and verbal. A positive attitude and a willingness to learn are crucial. You should be able to handle stressful situations calmly while maintaining professionalism. Basic computer skills and experience with customer management software will be an advantage. Flexibility in working hours and a commitment to providing excellent service are essential for success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. **Issue Resolution**: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. **Product Knowledge**: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. **Record Keeping**: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. **Feedback Collection**: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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