Job Summary
We are looking for an experienced Customer Support Executive to handle assigned customer support activities and client processes for organizations in the banking and NBFC sector.
Key Responsibilities
Handle assigned customer support and service-related activities.
Understand customer/service requirements and provide appropriate assistance as per defined processes.
Communicate professionally through assigned communication channels.
Maintain accurate customer records and documentation.
Follow client-specific SOPs, processes and quality standards.
Coordinate with internal teams for timely resolution of issues.
Escalate complex or unresolved matters to the Team Leader.
Maintain confidentiality of customer and business information.
Achieve assigned productivity, quality and service targets.
Requirements
0-2 years of experience in customer support/customer service.
Experience in banking, NBFC, BPO, financial services or related industries will be preferred.
Good verbal and written communication skills.
Strong customer-handling and problem-solving abilities.
Basic knowledge of MS Office and computer applications.
Ability to work in a target-driven environment.
Key Skills: Customer Support | Banking/NBFC | Customer Handling | Communication | Problem Solving | MS Office
Work Location: In person
Experience
0 - 2 Years
No. of Openings
20
Education
12th Pass
Role
Customer Support Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Age Limit
19 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Unit No : IS-1204 , 4th Floor , Urbtech Trade Center, Sector -132 , Noida , Gautam Buddha Nagar , Uttar Pradesh , - 201301 , Uttar Pradesh , India
Walk-in Date
21/10/2026 - 31/10/2026
Walk-in Time
09:30 AM - 03:30 PM