Telephonic For Customer Relationship Executive Jobs (Freshers)

Here is a professional job description template tailored for the Customer Relationship Executive internship role based on the details selected on the page:

Position Overview

Role: Customer Relationship Executive (Internship)

Industry: Call Centre / BPO / ITES / LPO

Job Type: Internship (Part-Time / Full-Time flexibility)

Interview Type: Telephonic

Key Responsibilities

Handle inbound and outbound customer calls professionally and efficiently.

Address client inquiries, resolve complaints, and provide accurate information regarding products or services.

Focus on customer retention by building positive, long-lasting relationships with clients.

Maintain comprehensive and accurate records of customer interactions and transactions in the system.

Coordinate with internal teams to escalate and resolve complex customer issues promptly.

Desired Skills & Qualifications

Education: Minimum 12th Pass (Graduates/Undergraduates preferred).

Core Competencies:

Strong communication and interpersonal skills

Active listening and problem-solving abilities

Patience and empathy when dealing with clients

Preferred Skills: Outbound Calling, Inbound Calls, Strategic Communication, and Customer Retention.

• Experience

  0 - 3 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Internship

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout