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Customer Relationship Executive Job Vacancies in West Bengal

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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Hooghly
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
As an Airlines Executive, you will play a vital role in ensuring smooth operations within the airline industry. This position is ideal for individuals looking to begin their careers in aviation and offers a chance to gain hands-on experience.nnKey Responsibilities:nn1. Customer Service: Assist passengers with inquiries, bookings, and any issues they may face regarding their flights. Providing excellent service is essential for enhancing customer satisfaction.nn2. Ticketing Assistance: Help in the processing of ticket sales and modifications. You will ensure that all transactions are handled accurately and efficiently.nn3. Coordination: Work closely with other departments to ensure that all operations run smoothly. Effective communication with various teams is crucial to resolving any operational challenges.nn4. Information Management: Maintain and update flight schedules and customer records. Keeping accurate records is important for the day-to-day functioning of the airline.nnRequired Skills and Expectations:nnThe ideal candidate should have completed their 10th grade and possess strong communication skills for effective interaction with passengers and colleagues. An understanding of basic computer operations will be beneficial. As this role involves direct customer interaction, a friendly and professional demeanor is essential. You should be a team player, willing to learn, and adaptable to a fast-paced work environment. Attention to detail to ensure accuracy in ticketing and records will also be a key expectation for success in this role.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • North 24 Parganas
Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills Customer Relationship
SHARE YOUR RESUME 9007706142nJoin our dynamic team as an Airlines Executive in North 24 Parganas, India. This full-time position is perfect for individuals with a passion for aviation and customer service, providing an excellent opportunity for those with little to no experience.nnKey Responsibilities:nn1. Customer Support: Assist passengers with inquiries and provide accurate information about flights, reservations, and policies, ensuring a positive travel experience.nn2. Ticket Reservations: Handle booking processes efficiently, including flight changes and cancellations, while maintaining attention to detail.nn3. Documentation: Ensure that all necessary travel documents are processed correctly and adhere to airline standards.nn4. Team Collaboration: Work alongside fellow team members to meet departmental goals and enhance service delivery, fostering a supportive work environment.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade and possess excellent communication skills to interact with customers effectively. Strong organizational abilities and attention to detail are essential for managing bookings and documentation. A willingness to learn and develop within the aviation industry is vital, as well as the ability to work cooperatively in a team setting. Enthusiasm for customer service and a commitment to maintaining a positive atmosphere for passengers will make you a valued addition to our team.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Kolkata
Good Communication Customer Relationship Air Cargo
The Air Cargo Executive will be responsible for managing and coordinating air cargo operations to ensure efficient transport of goods. This position involves working closely with various teams and maintaining excellent communication with clients.Key Responsibilities:- Cargo Handling: Oversee the loading and unloading of cargo from aircraft, ensuring proper handling and compliance with safety regulations.- Documentation: Prepare and verify shipping documents, ensuring all necessary paperwork is accurate and complete for customs and regulatory compliance.- Customer Service: Liaise with clients to provide updates on shipment status and address any inquiries or issues they may have.- Coordination with Airlines: Communicate and coordinate with airline representatives to secure space for cargo and manage flight schedules.- Inventory Management: Monitor cargo inventory and help manage stock levels, ensuring timely delivery and minimal delays.- Problem-Solving: Address any unexpected issues that arise during the shipping process, including delays or damages, to maintain service quality.Required Skills and Expectations:- Candidates should possess at least a 10th-grade education and have 0 to 6 years of experience in the air cargo or logistics field.- Strong communication skills are essential for liaising effectively with clients and colleagues.- Basic knowledge of air cargo regulations and procedures is preferred but not mandatory, as training may be provided.- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.- A strong sense of responsibility and attention to detail is important to ensure all operations run smoothly.
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  • Fresher
  • 2.5 Lac/Yr
  • Dumdum Kolkata
KYC Officer Customer Handling Executive Casa Manager
As a Branch Relationships Executive, you will play a key role in building and maintaining relationships with our clients and partners. This position requires strong communication skills and a positive attitude as you represent the branch. Key Responsibilities:- Client Interaction: Engage with clients to understand their needs and provide appropriate solutions, ensuring a high level of customer satisfaction.- Relationship Management: Build and nurture long-term relationships with clients, acting as their primary point of contact at the branch.- Problem Solving: Address and resolve any issues that clients may encounter, ensuring prompt and effective solutions to enhance their experience with our services.- Reporting: Maintain accurate records of client interactions and feedback, allowing the branch to track performance and identify areas for improvement.- Collaboration: Work closely with other team members and departments to ensure a seamless experience for clients and to achieve branch goals collectively.Required Skills and Expectations:- Excellent communication skills, both verbal and written, are essential for effectively engaging with clients and team members.- A proactive and positive attitude towards problem-solving, with a willingness to learn and adapt in a fast-paced environment.- Strong organizational skills to manage multiple client accounts and tasks efficiently.- Basic proficiency in computer applications and a willingness to learn new technologies.- A high school diploma (12th pass) is required; freshers are welcome to apply, as training will be provided.
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  • 0 - 2 yrs
  • Female
  • Chandannagar Hooghly
Direct Sales Corporate Sales Customer Relationship
We are seeking a motivated and enthusiastic Sales Executive to join our team in Chandannagar, Hooghly. This role is ideal for individuals looking to start their career in sales and develop valuable skills in a dynamic environment.Key Responsibilities:1. Customer Interaction: Engage with potential customers to understand their needs and provide appropriate solutions, ensuring a positive experience that fosters long-term relationships.2. Product Knowledge: Maintain a thorough understanding of our products and services to effectively communicate their features and benefits to customers.3. Sales Targets: Work towards achieving individual and team sales targets by actively promoting our offerings and closing sales deals.4. Market Research: Conduct research on market trends and customer preferences, helping the team refine sales strategies to meet customer demands.5. Reporting: Maintain accurate records of customer interactions and sales activities, providing regular updates to management.Required Skills and Expectations:The ideal candidate should possess strong communication skills, enabling effective interactions with customers and team members. A positive attitude and a willingness to learn are essential. Candidates should be organized, detail-oriented, and capable of working independently as well as part of a team. A proactive approach to problem-solving and a passion for sales will greatly contribute to success in this role. Applicants should have completed at least their 12th grade and be female, in line with our recruitment requirements. Experience is not mandatory, making this a great opportunity for recent graduates or those with up to two years of experience.
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CRM Executive (Female)

DuraGrace India

  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Topsia Kolkata
Client Retention Customer Relationship CRM Clinet Handling Customer Care
As a CRM Executive, you will play a crucial role in enhancing customer relationships and ensuring high levels of satisfaction. Key Responsibilities:- Customer Interaction: Engage with customers through various communication channels to address inquiries and resolve issues, ensuring a positive experience for every client.- Data Management: Maintain up-to-date customer databases, ensuring all information is accurate and complete, which helps in better understanding customer needs and preferences.- Reporting Analysis: Analyze CRM data and prepare reports to identify trends and opportunities, assisting in decision-making to improve customer retention and acquisition strategies.- Collaboration with Teams: Work closely with sales and marketing teams to align strategies that enhance the customer experience and drive business growth.- Feedback Collection: Gather and document customer feedback to inform product and service improvements, ensuring the company meets customer expectations.Required skills include:- Communication Skills: Excellent verbal and written communication skills are essential to effectively interact with customers and team members.- Analytical Skills: Strong analytical abilities to interpret data and generate insights that drive improvements in customer relationship management.- Technical Proficiency: Familiarity with CRM software and MS Office applications is required to manage customer information and create reports.- Problem-Solving Skills: Ability to address and resolve customer issues promptly and effectively, demonstrating a commitment to customer satisfaction.- Team Collaboration: A strong team player who can collaborate effectively with others to achieve common goals while maintaining an independent work ethic. Candidates should have 2 to 8 years of relevant experience and a demonstrable ability to handle challenging situations with a positive attitude.
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  • 0 - 2 yrs
  • Durgapur
Customer Relationship Retail Sales Corporate Sales Strategic Communication Lead Generation Direct Sales Field Marketing
We are hiring Field Sales Executives and Senior Sales Officers for Paytm Services in DurgapurThe role involves field-based sales, merchant acquisition, lead generation and promoting Paytm digital payment products and services such as QR, Soundbox, Card Machine/EDC and other applicable services. Candidates will be responsible for visiting businesses, explaining products, onboarding merchants and achieving assigned sales targets.Eligibility: Minimum Graduates; Higher Secondary (HS) Pass are also eligible. Freshers are welcome.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Salt Lake Kolkata
Customer Support Customer Service Call Center Customer Relationship Customer Care Outbound Calling Customer Handling Cold Calling Customer Communication
Urgent Hiring: Customer Care ExecutivePosted by: ADI HR & Consulting (Recruitment Partner) Openings: Limited - Apply Today! Location2nd Floor, Indo Japan Building, EP Block, Webel More, Near Yes Bank, Sector V, Salt Lake, Kolkata
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Kolkata
Customer Relationship Retail Sales Marketing Communication Field Sales b2c Marketing
Field Staff ExecutiveWe are looking for a Field Staff Executive to represent and promote our products at retail outlets within the assigned area.Key Responsibilities:- Visit assigned retailer shops on a daily basis as per the designated route.- Represent the company and maintain a professional relationship with retailers.- Promote and explain company products, features, offers, and benefits to retailers.- Take regular orders and communicate retailer requirements to the concerned team.- Ensure proper product visibility and availability at retail outlets.- Follow up with retailers regarding orders, stock, and promotional activities.- Maintain daily visit reports and provide regular updates to the reporting manager.- Identify new retail opportunities and support expansion of the company's retail network.- Achieve assigned daily/weekly/monthly visit and performance targets.Requirements:- Good communication and interpersonal skills.- Willingness to travel locally and visit multiple retail outlets daily.- Basic knowledge of smartphones and reporting applications.- Freshers are welcome to apply.- Candidates with prior field sales, retail, FMCG, or distribution experience will be preferred. Intrested candidate send CV on +91 7633993332Job Type: Full-timeRole: Field Staff ExecutiveWork: Daily field visits to assigned retail outlets
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Kolkata
Customer Relationship Customer Support
We are seeking a dedicated and friendly Customer Care Executive to join our team in Kolkata. This role is ideal for individuals with 1 to 2 years of experience who are passionate about providing excellent customer service.In this role, you will be responsible for responding to customer inquiries and resolving issues efficiently. You will serve as the first point of contact for our customers, ensuring they have a positive experience with our services.Key responsibilities include:- Customer Interaction: Engage with customers through phone, email, or chat to answer their questions and address any concerns they may have.- Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions in a timely manner.- Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring all communication is documented properly.- Feedback Collection: Gather feedback from customers to improve service quality and contribute to the development of new initiatives.Required skills and expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A problem-solving attitude is essential, as is the ability to work under pressure. Candidates must be punctual and demonstrate a commitment to teamwork, ensuring that customer care standards are upheld. A minimum educational qualification of 12th pass is required.
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  • 2 - 8 yrs
  • 2.5 Lac/Yr
  • Siliguri
Outbound Calling Strategic Communication Customer Retention Inbound Calls
We are looking for a dedicated Customer Relationship Executive to join our team in Siliguri. This role involves building strong relationships with customers to enhance their experience and satisfaction.Key Responsibilities:1. Customer Interaction: Communicate with customers via phone, email, or face-to-face to understand their needs, address inquiries, and resolve issues promptly.2. Relationship Building: Develop and maintain long-term relationships with clients to foster loyalty and encourage repeat business through personalized service.3. Feedback Management: Gather customer feedback and insights to identify areas for improvement and communicate relevant information to management.4. Sales Support: Assist the sales team by providing them with necessary customer information and helping them understand customer preferences.5. Reporting: Track and report on customer interactions, feedback, and issues to ensure accurate records and facilitate better service.Required Skills and Expectations:The ideal candidate should have a graduate degree and 2-8 years of relevant experience in customer service or relationship management. Strong communication skills are crucial, along with the ability to handle difficult situations with professionalism. Problem-solving abilities and a proactive approach to customer service are essential. Familiarity with CRM software is advantageous. A friendly and positive attitude towards customers will greatly enhance customer satisfaction and loyalty. Being a team player and having a strong work ethic is expected in this full-time role.
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Siliguri
Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Strategic Communication Agency Sales Management Skills Direct Sales Lead Generation Technical Sales Field Sales Negotiation Skills b2c Marketing Field Marketing Selling Skills
We are looking for a motivated Field Sales Executive for the beverage industry based in Siliguri. The ideal candidate will have 1 to 5 years of experience in sales and will be responsible for driving sales and building relationships with clients.Key Responsibilities:1. Sales Development: Identify and pursue new sales opportunities in the designated territory, actively seeking out potential clients and markets to expand business reach.2. Client Relationship Management: Build and maintain strong relationships with existing and new clients, ensuring their needs are met and fostering loyalty to the brand.3. Product Promotion: Effectively present and promote our beverage products to potential clients, emphasizing key features and advantages over competitors.4. Market Analysis: Monitor market trends and competitor activities to provide insights that assist in strategic sales planning and decision-making.5. Reporting: Prepare and submit regular sales reports to management, detailing performance metrics, sales forecasts, and feedback from clients to help inform future strategies.Required Skills and Expectations:Candidates should possess a graduate degree and have a strong understanding of the beverage industry. Excellent communication and interpersonal skills are essential for interacting with clients effectively. A results-oriented mindset along with the ability to work independently is necessary to succeed in this role. Candidates should also be comfortable with using sales software and tools to track progress and manage client relationships. A male candidate is preferred due to specific team dynamics.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Kolkata
Direct Sales Customer Master Customer Relationship Retail Sales Strategic Communication Channel Sales
Job Title: Field Sales ExecutiveLocation: Around KolkataWork Schedule: Flexible timing, 26 working days/monthWe are hiring Field Sales Executives to sell perfumes at different locations across Kolkata.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Purulia
Customer Relationship Air Ticketing Ticket Booking
We are seeking an enthusiastic Air Ticketing Executive in Purulia, India, to assist customers with their travel needs. This entry-level position is perfect for individuals who are keen to start their career in the travel industry.As an Air Ticketing Executive, you will be responsible for handling customer inquiries, booking flights, and managing payment processes. You will provide excellent service by understanding customer needs and offering suitable travel options. Additionally, you will coordinate with airlines for ticketing issues and ensure that all transactions are accurate.Key responsibilities include responding to customer calls and emails to assist with ticket bookings and modifications, as well as providing information about flight schedules and fares. You will also process ticket payments and resolve any booking-related issues promptly. Additionally, staying updated with airline policies and travel regulations is essential to provide the best service to our clients.To be successful in this role, you should be detail-oriented and possess strong communication skills. A good understanding of the travel industry is beneficial, although not required. Basic computer skills and familiarity with ticketing software will be helpful as you will work directly with booking systems.We expect candidates to be proactive, eager to learn, and able to work in a fast-paced environment. If you are passionate about travel and customer service, we encourage you to apply and begin your journey in the air travel field.
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  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Behala Kolkata
Customer Relationship Retail Sales Field Sales Direct Sales Lead Generation
We are looking for a dedicated and motivated Field Sales Executive to join our team in Behala, Kolkata. The ideal candidate will have 1 to 4 years of experience in sales and possess strong communication skills to build relationships and drive sales.Key Responsibilities:- Customer Engagement: Reach out to potential customers in the field to introduce our products and services. Use effective communication to understand their needs and present solutions that meet those needs.- Sales Strategy: Develop and implement strategies to achieve sales targets. Collaborate with the team to identify new market opportunities and devise effective plans to capture them.- Product Knowledge: Acquire in-depth knowledge of our products and services. Be ready to answer customer queries and provide accurate information to assist in decision-making.- Follow-up Activities: Maintain regular follow-ups with leads and existing customers. Ensure consistent engagement to build long-term relationships and encourage repeat business.- Reporting: Provide daily and weekly reports of sales activities and results. Keep the management updated on market trends and customer feedback.Required Skills and Expectations:Candidates should have a passion for sales and a track record of meeting or exceeding sales targets. Strong interpersonal skills are essential for building customer relationships. We are looking for someone who is self-motivated and can work independently from home while managing their time effectively. A basic understanding of sales processes and techniques will be an added advantage.
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  • 2 - 8 yrs
  • 3.3 Lac/Yr
  • Matigara Siliguri
Field Sales Marketing Communication Channel Sales Technical Sales Lead Generation Negotiation Skills Customer Relationship
As a Field Sales Executive, you will be responsible for driving sales in the Matigara area. Your main goal will be to establish and maintain relationships with clients while meeting sales targets. - Prospect New Clients: Actively search for new business opportunities by identifying potential customers and approaching them to understand their needs.- Manage Existing Accounts: Build and nurture relationships with current clients, ensuring their satisfaction and addressing any issues that may arise.- Conduct Sales Presentations: Effectively present products or services to clients, highlighting their benefits and explaining how they can meet client needs.- Achieve Sales Targets: Set and meet personal sales targets, contributing to the overall success of the sales team.- Gather Market Intelligence: Collect and report information about market trends, competitors, and customer preferences to help the company stay competitive.- Prepare Sales Reports: Document your sales activities, customer interactions, and progress towards targets, providing insights to management.To be successful in this role, you should have 2 to 8 years of experience in sales, preferably in a field environment. A good understanding of sales techniques and practices is essential. Strong communication and interpersonal skills are necessary for building relationships with clients. You should be self-motivated and able to work independently while also being a team player. Proficiency in basic computer applications will aid in your reporting and customer management tasks. Male candidates are preferred for this position.
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  • Fresher
  • Howrah
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive, you will play a crucial role in assisting our customers and ensuring their satisfaction. This is a full-time remote position, ideal for individuals looking to start their careers.Key Responsibilities:- Answer Customer Inquiries: Respond to customer queries via phone, email, or chat promptly and professionally to provide clear and accurate information.- Resolve Issues: Identify and resolve customer complaints or issues effectively, ensuring a positive experience and maintaining customer loyalty.- Document Interactions: Keep detailed records of customer interactions and transactions using our customer management systems to track and follow up on issues.- Provide Product Information: Share product details, features, and benefits to help customers make informed purchasing decisions.- Follow Up with Customers: Reach out to customers after issue resolution to confirm satisfaction and gather feedback for improving service quality.Required Skills and Expectations:The ideal candidate should have a good command of the English language, both written and spoken. You must be comfortable using computers and familiar with basic software applications. Strong communication skills are essential to engage effectively with customers. A problem-solving mindset will help you address customer concerns efficiently. As a fresh graduate, a positive attitude and eagerness to learn are crucial traits. Additionally, self-motivation and discipline are important since this is a work-from-home role.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls
We are looking for a dedicated Customer Care Executive to join our team. This is a full-time position that will allow you to work from home, making it ideal for freshers who have completed their 12th grade education. Female candidates are encouraged to apply.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, answering their questions and providing information about our products and services.- Resolving Customer Issues: You will assist customers in resolving complaints or problems related to their orders, ensuring a positive experience for each customer.- Maintaining Customer Records: You will keep accurate and detailed records of customer interactions, noting any issues or feedback to help improve our services.- Providing Product Knowledge: You will stay informed about our products and services so you can give customers the most accurate information and support.- Collaborating with Team Members: You will work with other team members to share information and solve complex issues to enhance customer satisfaction.Required Skills and Expectations:Candidates should have excellent communication skills in English, both spoken and written. A pleasant and friendly demeanor is essential for interacting with customers. You should be patient and able to work under pressure, as well as demonstrate problem-solving abilities. Basic computer skills and familiarity with customer service software are also important. Being a team player and being adaptable to changing situations will help you succeed in this role.
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Field Sales Executive (Fresher)

Generally Central Life Insurance

  • Fresher
  • Beliaghata Kolkata
Lead Generation Direct Sales Selling Skills Management Skills Customer Relationship Field Sales
Requirement - Field sales Salary - Based on job role. Good incentives. Reward given on finishing the targetTraining provided. Full time and part time job are available. Work from home opportunity is also provided for part time job Time - 12 to 3 pm Contact number or Whatsapp CV - 8910117032
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Opening For Field Sales Executive

Viveca Healthtech Devices

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Kolkata
Customer Relationship Corporate Sales Marketing Communication Strategic Communication Lead Generation Direct Sales Negotiation Skills Field Marketing
We are looking for a motivated Field Sales Executive to join our team in Kolkata. This role is essential for driving sales and building strong relationships with clients. The ideal candidate will have 1 to 2 years of experience and a Bachelors degree.Key Responsibilities:- Identify Leads: Research and find potential clients to expand the customer base for our products.- Conduct Sales Visits: Meet clients face-to-face to present products, answer questions, and close sales.- Build Relationships: Establish and maintain good relationships with clients to ensure customer satisfaction and repeat business.- Achieve Sales Targets: Meet or exceed sales goals by effectively promoting our products and services.- Prepare Sales Reports: Keep detailed records of sales activities and results to monitor progress and identify areas for improvement.- Collaborate with Team: Work closely with colleagues and management to share valuable customer insights and improve overall sales strategy.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable speaking with clients. A proven track record in sales or customer service is important. The individual should be self-motivated, organized, and capable of managing time effectively. Additionally, proficiency in using basic sales tools and software will be beneficial. A positive attitude and the ability to work well under pressure are essential for success in this role.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Medinipur
Customer Relationship Aviation Airline Air Ticketing
SHARE YOUR RESUME 9007706142We are looking for an Air Ticketing Executive to join our team in Medinipur. This entry-level position is ideal for individuals who are passionate about travel and customer service. As part of the role, you will assist customers with booking flights and ensure a smooth travel experience.Key Responsibilities:1. Flight Booking and Reservations: You will handle customer inquiries regarding flight availability, pricing, and schedules. Your role involves making reservations and issuing tickets promptly and accurately.2. Customer Support: Providing outstanding customer service is crucial. You will assist clients with their travel needs, addressing any questions or concerns about their bookings.3. Payment Processing: You'll manage payments and ensure that transactions are completed correctly. Attention to detail is important to prevent any errors in financial handling.4. Updating Records: Maintaining accurate records of all transactions and bookings is essential. You will ensure all customer information and ticket details are correctly documented.5. Collaboration: Working closely with team members and airlines is necessary to resolve issues and enhance customer satisfaction. Good communication skills will help you work effectively within the team.Required Skills and Expectations:Ideal candidates should have completed at least 10th grade. While no prior experience is necessary, a keen interest in the travel industry will be beneficial. Strong communication skills, attention to detail, and a friendly attitude towards customers are essential qualities for success in this role.
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  • Fresher
  • 7.0 Lac/Yr
  • Siliguri
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive, you will play an important role in ensuring a smooth travel experience for passengers at the airport. Your primary responsibilities will include:- Ticket Sales: Handle ticket bookings for various airlines, ensuring passengers receive accurate information and assistance with their travel plans.- Customer Service: Provide friendly and professional service by addressing passenger inquiries and resolving any issues related to tickets and travel.- Check-In Support: Assist passengers during the check-in process to ensure they have the correct documentation and understand their travel itinerary.- Financial Transactions: Process payments for ticket purchases, refunds, and other services, ensuring accuracy in transactions and adherence to financial guidelines.- Information Update: Keep passengers informed about flight schedules, delays, and changes, ensuring they have the latest travel information.- Documentation Verification: Check travel documents such as passports and visas to confirm eligibility for travel and comply with airline regulations.To succeed in this role, you should possess good communication skills to interact effectively with passengers. Attention to detail is essential for accurate ticketing and transactions. Since this position is open to freshers, a willingness to learn and adapt in a fast-paced environment is important. Basic computer skills are necessary for managing ticketing systems. A positive attitude and a commitment to exceptional customer service will help ensure a pleasant experience for all travelers.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Siliguri
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
As an Airlines Executive in Siliguri, you will play a crucial role in supporting airline operations and ensuring excellent customer service. This position is suitable for candidates with little to no prior experience, making it a great opportunity for freshers.Key Responsibilities:- Customer Service Support: Assist passengers with inquiries regarding flight schedules, ticket bookings, and baggage claims, ensuring a smooth travel experience.- Ticketing and Reservations: Manage ticket sales and bookings through various systems, ensuring accuracy and compliance with airline policies.- Check-in Procedures: Facilitate the check-in process for passengers, ensuring that all necessary documentation is complete and that any issues are resolved promptly.- Flight Coordination: Collaborate with flight crews and ground staff to ensure timely departures and arrivals, monitoring any changes or delays in flight schedules.- Problem Resolution: Address passenger complaints and issues professionally, working to find quick solutions and maintain a positive image for the airline.Required Skills and Expectations:A candidate should possess strong communication skills to interact effectively with customers and team members. Attention to detail is essential for managing bookings accurately. Basic computer skills are required to operate booking systems and handle data. A friendly and approachable demeanor is crucial, as you will often be the first point of contact for travelers. A willingness to learn and adapt in a fast-paced environment is also expected.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Durgapur
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel plans. This position is ideal for individuals who are passionate about the travel industry and eager to begin their career.Key Responsibilities:- Ticket Booking: Handle flight reservations efficiently, ensuring that customer requests are met with accuracy and promptness.- Customer Assistance: Provide excellent service by addressing customer inquiries and resolving issues related to flight bookings.- Documentation: Prepare and manage necessary travel documents, including itineraries and boarding passes, ensuring compliance with airline policies.- Payment Processing: Process payments securely and accurately, maintaining records of transactions for both customers and the agency.- Coordinating with Airlines: Work closely with airline representatives to stay updated on flight schedules and any changes that may affect bookings.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact effectively with customers and handle their inquiries.- Attention to Detail: Ability to pay attention to technical details, ensuring accuracy in bookings and documentation.- Customer Service Orientation: A passion for providing excellent service, helping customers feel valued and satisfied with their experience.- Basic Computer Skills: Familiarity with computers and basic software is necessary for managing bookings and administrative tasks.- Team Player: Ready to collaborate with colleagues in a team-oriented environment to achieve shared goals.This role suits individuals who possess enthusiasm for travel and are eager to learn in a supportive office environment.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Cooch Behar
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a dedicated Airlines Executive in Cooch Behar, India. This full-time position is ideal for individuals looking to start their career in the airline industry, requiring only a 10th-grade education and offering the chance to grow in a dynamic environment.nnKey Responsibilities:nn- Customer Service: Interact with passengers warmly and professionally, addressing their inquiries and providing information about flight details, schedules, and promotions.n- Ticketing and Reservations: Assist customers with booking and changing tickets, ensuring all transactions are accurately processed in the system.n- Flight Coordination: Collaborate with airline staff to ensure smooth operations, including check-ins and boarding procedures.n- Problem Resolution: Address and resolve passenger complaints or issues effectively and promptly, ensuring customer satisfaction.n- Administrative Tasks: Maintain accurate records and documentation related to bookings, passenger information, and flights.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively engage with customers and team members. A friendly demeanor and a willingness to help are essential. Attention to detail is crucial, as accuracy in reservations and ticketing is vital. Candidates should be adaptable and able to work under pressure, particularly in a fast-paced office environment. A proactive approach to problem-solving will be highly valued. Overall, we seek motivated individuals eager to learn and contribute to our team.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Bardhaman
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a dedicated Airlines Executive to join our team in Bardhaman, India. This entry-level position is ideal for individuals who are passionate about the airline industry and eager to develop their careers.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-ins, boarding procedures, and inquiries to ensure a smooth travel experience.nn2. Ticketing and Reservations: Process flight bookings, cancellations, and changes while using airline software and maintaining accuracy.nn3. Coordination: Collaborate with team members and other departments to streamline the operations of daily flight schedules.nn4. Documentation: Ensure all required travel documents are in order and meet airline regulations.nn5. Problem-Solving: Address and resolve passenger issues with professionalism and efficiency.nnRequired Skills and Expectations:nnCandidates should possess a minimum of a 10th-grade education. Previous experience is not essential, making this an ideal role for recent school leavers. Strong communication skills are crucial, as you will interact with passengers and team members throughout the day. Attention to detail is important for handling reservations accurately. A friendly and proactive attitude is expected, as the position involves assisting diverse customers. Additionally, the ability to work in a fast-paced environment is essential, and candidates should be willing to learn and adapt quickly to new challenges in the airline industry.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Asansol
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a motivated Airlines Executive to join our team in Asansol. This entry-level position is ideal for individuals eager to start their careers in the aviation industry.Key Responsibilities:- Customer Service: Greet and assist passengers at the airport or through customer service channels, ensuring a positive travel experience.- Booking Information: Provide accurate information about flight schedules, ticket prices, and travel regulations to assist customers in making informed decisions.- Issue Tickets: Handle ticket booking and cancellations effectively, ensuring all transactions are processed smoothly.- Problem Solving: Address and resolve customer inquiries or issues, demonstrating strong interpersonal skills and maintaining professionalism at all times.- Collaboration: Work with other team members and departments to enhance the overall efficiency and service quality within the airline.Required Skills and Expectations:Candidates should possess strong communication skills in English and local languages, both spoken and written. Attention to detail is crucial, as accuracy in ticketing and customer interactions is essential. The ability to remain calm under pressure and provide solutions to customer problems is vital. Basic computer skills are necessary for using ticketing systems. A positive attitude and willingness to learn are equally important as this role may involve varied tasks related to customer support in a fast-paced environment.
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  • Fresher
  • 1.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Domestic BPO
We are looking for enthusiastic and motivated female candidates for the role of Customer Care Executive in Kolkata. This is a full-time, work-from-home opportunity for freshers who have completed their 12th grade.Key Responsibilities:- Respond to Customer Inquiries: You will answer calls and messages from customers, helping them with their questions and concerns to ensure a positive experience.- Provide Product Information: You will share knowledge about our products and services, helping customers make informed decisions based on their needs.- Resolve Issues: You will assist in resolving customer complaints or issues efficiently and professionally, ensuring customer satisfaction.- Document Customer Interactions: You will keep accurate records of customer interactions and feedback, helping the team improve service processes.- Follow Up With Customers: You will proactively reach out to customers to gather feedback and ensure they are satisfied with the service provided.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, as you will interact with customers regularly. A friendly and patient attitude is essential to handle various customer situations positively. You should be tech-savvy, with a good understanding of computer systems and software. Time management and the ability to work independently are crucial, as this role requires a strong commitment to meet customer needs from home. A basic understanding of customer service principles will be advantageous.
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Hiring Fresher / Field Sales Executive / B.A

Generally Central Life Insurance

  • 0 - 2 yrs
  • 0.9 Lac/Yr
  • Kolkata
Customer Relationship Lead Generation Field Sales Management Skills Direct Sales
We are hiring for field sales executive position . Fresher can apply. Experience can also be welcomed. Candidates must carry an updated CV, Aadhar card, Pan Card , Class 12 result, Graduation certificate, cancel cheque
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