Array ( [0] => customer-service-manager [1] => west-bengal ) 100+ Customer Service Manager Jobs in West Bengal,Customer Service Officer Job Vacancies in West Bengal
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Customer Service Manager Job Vacancies in West Bengal

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Hiring For 10th Pass Freshers - Airport Manager

Flyhie Aviation

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Salt Lake Kolkata
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
As an Airport Manager, you will be responsible for overseeing daily airport operations to ensure safety, efficiency, and excellent customer service. This role requires strong leadership abilities, attention to detail, and good communication skills. **Key Responsibilities:**- **Supervise Airport Operations:** Oversee all airport activities, ensuring compliance with safety regulations and operational standards. This includes monitoring the movement of aircraft and passengers.- **Coordinate with Staff:** Work closely with airport staff, including security, maintenance, and customer service teams, to ensure smooth daily operations and address any issues promptly.- **Manage Customer Service:** Focus on providing top-notch service to travelers, addressing their inquiries and resolving complaints to enhance their overall experience.- **Monitor Safety Protocols:** Ensure that all safety protocols are met and that the airport complies with federal and state regulations to maintain a secure environment for passengers and staff.- **Report and Analyze Performance:** Keep track of airport performance metrics and prepare reports for upper management to identify areas for improvement.**Required Skills and Expectations:**- Strong communication and interpersonal skills to work effectively with diverse teams and customers.- Good organizational abilities to manage multiple tasks and prioritize effectively.- Basic knowledge of airport operations and safety protocols is preferred.- A proactive attitude, with the ability to solve problems quickly and efficiently.- Flexibility to work varied hours, including evenings, weekends, and holidays, as needed in the airport environment.
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Branch Operation Manager - Full Time - Freshers

Axis Group of Services

  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Murshidabad
Decision Making Operations Management Performance Evaluation Project Management Sales Management Team Leadership Training and Development Data Analysis Strategic Planning Risk Management Customer Service Vendor Management Quality Control Budgeting Problem Solving Compliance Financial Analysis Inventory Management Process Improvement Communication Skills
Job Role & ResponsibilitiesManage daily branch operationsHandle cash transactions, deposits, withdrawals, cheque processingSupport account opening and KYC verificationProcess NEFT / RTGS / IMPS / fund transfersEnsure banking compliance and audit requirementsMaintain branch records and documentationResolve customer queries and service requestsCoordinate with internal departments for smooth operationsMonitor transaction accuracy and reduce operational errorsSupport branch staff and maintain service qualitySkills RequiredGood communication skillsBasic banking knowledgeComputer proficiency (Excel, banking software)Customer handling abilityAttention to detailProblem-solving skillsEligibility (commonly seen)Qualification: Any GraduateExperience: Fresher to 2+ years (depends on bank)Age criteria varies by bankBanking or operations experience may be preferredSalary (India - typical range)Freshers: 2.0-3.5 LPAExperienced candidates: 3.5-6+ LPA depending on bank and location
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Fresher hiring for Food Delivery Boys

Pidge

  • Fresher
  • 3.5 Lac/Yr
  • Kalighat Kolkata
Drive Bike Food Delivery Customer Management Service Delivery Good Communication Navigation Skills
Food delivery by pidgeLocation available in - kalighatGuaranteed Fixed Earning (Base Cost)Weekday (Mon-Thu) - Rs 32WeekEnd (Fri-Sun) - Rs 40aranteed Order Surge[8AM-3PM & 7PGuaranteedM-12AM] - Rs 15- 25Any other time - upto Rs 05First Mile Payout distance - Rs 3 / KmLast Mile Payout distance - Rs 10/KmDaily Earning ---insentive500 -------------1001000------------ 3001500-------------5002000-------------7002500-------------10003000-------------1300HR contact - 8777017938 (TL)Vehicle type - bike / cycle / EVApply document - Aadhar card, PAN card , valid mobile numberMonthly salary up to - 20k - 45K
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Hiring Fresher - Service Boy - Paschim Medinipur

Purna Service Station

  • Fresher
  • Paschim Medinipur
Basic Maintenance Cleaning Teamwork Time Management Customer Service Inventory Management Cash Handling
We are looking for a dedicated Service Boy to join our team in Paschim Medinipur. This is a part-time position suitable for freshers who have completed their 10th grade. Key Responsibilities:- **Assisting Customers**: Greet customers warmly and help them with their needs, ensuring they have a pleasant experience.- **Maintain Cleanliness**: Keep the service area tidy by regularly cleaning tables and chairs, ensuring a welcoming environment for customers.- **Serve Food and Beverages**: Deliver food and drinks to customers' tables promptly and accurately, while ensuring high quality in presentation and service.- **Support Kitchen Staff**: Assist the kitchen team by transporting supplies and helping with basic food preparation when necessary.- **Handle Payments**: Take payments from customers quickly and accurately, ensuring all transactions are properly recorded.Required Skills and Expectations:- **Communication Skills**: Ability to speak clearly and engage with customers positively, contributing to a friendly atmosphere.- **Team Player**: Willingness to work alongside colleagues and support each other, creating a cooperative work environment.- **Attention to Detail**: Notice and take care of small details in service, cleanliness, and food presentation for overall customer satisfaction.- **Time Management**: Ability to manage time effectively in a busy environment and prioritize tasks as they arise.- **Basic Knowledge of Hygiene**: Understanding the importance of maintaining hygiene and cleanliness in the service area.
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Ground Staff Supervisor || Freshers & Experienced

Fly Careers

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are seeking a Ground Staff Supervisor in Kolkata, India, to oversee daily operations and ensure smooth functioning at our facility. This entry-level role requires a commitment to teamwork and effective communication.Key Responsibilities:1. **Team Coordination**: Supervise and coordinate ground staff activities to maintain efficiency. Ensure all team members understand their tasks and work together smoothly.2. **Training and Support**: Provide new staff with training on procedures and safety protocols. Offer guidance to improve their performance and ensure adherence to company standards.3. **Monitoring Operations**: Observe daily operations to identify areas for improvement. Ensure that the work environment remains organized, clean, and compliant with safety regulations.4. **Customer Service**: Address customer inquiries and resolve any issues. Maintain a welcoming atmosphere to ensure a positive experience for all visitors.5. **Reporting**: Keep accurate records of daily activities, staff performance, and any incidents that occur. Report these findings to management regularly.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to effectively interact with staff and customers. A high level of organization is needed to manage tasks and ensure operational efficiency. Familiarity with basic safety protocols is essential. A positive attitude and a strong work ethic are expected to foster a cooperative team environment. Prior experience is not required, making this an excellent opportunity for freshers looking to start their careers in a supportive role.
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Looking For Customer Relationship Manager (Female)

Shri Sirisha Auto Pvt. Ltd.

  • 4 - 5 yrs
  • 2.0 Lac/Yr
  • Alampur Howrah
Customer Relationship Customer Service Customer Support MS CRM
We are looking for a dedicated Customer Relationship Manager to strengthen our connections with clients in Alampur, Howrah. The ideal candidate will have 4 to 5 years of experience and a passion for enhancing customer satisfaction.Key Responsibilities:- **Client Interaction:** Engage with clients to understand their needs, provide guidance, and solve any issues they may face. This fosters a strong relationship and encourages client loyalty.- **Account Management:** Oversee client accounts, ensuring all services are delivered effectively. Regularly review account performance and identify opportunities for upselling or cross-selling our products or services.- **Feedback Collection:** Actively gather client feedback to understand their satisfaction levels and areas for improvement. This helps us continuously enhance our offerings.- **Reporting:** Prepare regular reports on client interactions and service performance. This information helps management assess relationship strategies and make informed decisions.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, enabling effective interactions with clients. Proven problem-solving abilities are essential for addressing client concerns promptly. A keen understanding of customer needs and the ability to analyze feedback to drive improvements are also important. The candidate should be detail-oriented, organized, and capable of managing multiple client accounts simultaneously. A graduate degree is required, and proficiency in using customer relationship software will be an advantage. Female candidates are encouraged to apply for this full-time office-based position.
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Customer Service Manager - Full Time - Freshers

Grow With Us

  • Fresher
  • 3.5 Lac/Yr
  • Kolkata
Good Communication Skills Computer Customer Service
We are looking for a Customer Service Officer to join our team in Kolkata. This is a full-time position ideal for freshers who are looking to start their careers in customer service. If you are friendly, patient, and have a desire to help others, this role is a great fit for you.**Key Responsibilities:**- **Assist Customers:** Provide support to customers by answering their queries through phone, email, or chat. You will be the first point of contact, helping clients with their needs.- **Problem Solving:** Address customer issues and complaints effectively, working to resolve problems quickly and ensuring customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions. This helps improve service quality and provides useful information for future reference.- **Collaborate with Teams:** Work closely with other departments to ensure that customer needs are met and that any issues are escalated correctly.- **Feedback Collection:** Gather customer feedback and suggestions to help improve products and services. Your insights are valuable for enhancing the customer experience.**Required Skills and Expectations:**- Strong communication skills: You should be able to speak clearly and write well to communicate effectively with customers.- Patience and empathy: Being understanding and kind when dealing with customer issues is essential.- Basic computer skills: Familiarity with using computers and handling basic software is important for record-keeping and communication.- Team player: Ability to work well within a team and support colleagues when needed.- Time management: You should be able to manage your time efficiently to handle multiple customer inquiries promptly. If you are eager to learn and grow in a customer-focused environment, we encourage you to apply!
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Hiring Fresher / Sales Team Leader / 12th Pass

Life Insurance Company

  • 0 - 2 yrs
  • Kolkata
Retail Sales Marketing Communication Team Building Team Management Skills Direct Sales Mentoring Agency Sales Customer Service Life Insurance Insurance Marketing
What You'll DoRecruit and develop sales professionals.Build and lead high-performing teams.Conduct training and mentoring sessions.Drive business growth and market expansion.Ensure compliance with company and IRDAI guidelines.EligibilityGraduate (mandatory).Freshers and experienced candidates can apply.Strong communication skills in English and Hindi.Interest in sales, leadership, and team management.
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Jobs by Related Category

Hiring Freshers || Airline Customer Service Representative

Go Star Aviation

  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Listening Skills Multitasking Problem-solving Teamwork Time Management Customer Service Computer Skills
As an Airline Customer Service Executive in Kolkata, you will play a vital role in ensuring a pleasant travel experience for our passengers. This full-time position is ideal for freshers who are eager to start their careers in the airline industry.Key Responsibilities:1. **Passenger Assistance:** You will assist passengers with check-in, boarding, and inquiries, ensuring they feel valued and informed throughout their journey.2. **Ticketing Support:** You will help customers understand ticket options, make reservations, and handle ticket changes or cancellations while providing accurate information.3. **Complaint Resolution:** You are expected to listen to customer concerns and resolve issues promptly, maintaining a calm and professional demeanor to enhance customer satisfaction.4. **Information Dissemination:** You will provide timely updates on flight schedules, delays, and any other travel-related information, ensuring passengers are well informed.5. **Team Collaboration:** You will work closely with other team members and departments to ensure seamless service delivery and improve overall customer experience.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with diverse customers. A positive attitude, patience, and problem-solving abilities are crucial to addressing customer needs. Basic computer proficiency is essential to navigate reservation systems and manage customer information efficiently. A willingness to learn and adapt within a fast-paced environment will greatly contribute to your success in this role.
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Relationship Manager (Freshers) Kolkata

LeadQuest Academy

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Central Kolkata
Basic Computers Good Communication Sales Process Customer Service Customer Relationship Interpersonal Skills Team Management Skills
We are hiringGolden opportunity for seriously candidatesAge - 18 to 30Qualification - HS Location - kolkata Male and female both can applyFreshers can apply Salary - 12.5k to 18.7kTime - 10am to 7pmSend your CV for interview details
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Interview For Customer Service Associate || 12th Pass - Freshers

Aerodrome

  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills Customer Guidance Customer Relationship BPO Operations
We are looking for a motivated and friendly Customer Service Associate to join our team in Kolkata. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.Key Responsibilities:1. **Customer Support**: Assist customers by answering their queries via phone, email, or chat. You will be the first point of contact, so a helpful attitude is crucial.2. **Issue Resolution**: Identify customer issues and provide appropriate solutions. You will need to listen carefully and resolve problems effectively to ensure customer satisfaction.3. **Product Knowledge**: Learn about the products and services offered. Understanding what we provide will help you answer questions and guide customers.4. **Feedback Collection**: Gather feedback from customers and share it with the team. This information helps us improve our services and enhance the customer experience.5. **Team Collaboration**: Work closely with your colleagues to ensure a smooth operation. Good communication and teamwork skills are essential for success in this role.Required Skills and Expectations:Candidates must be good communicators with a positive attitude and patience when dealing with customers. A basic understanding of computers and the ability to learn quickly are important. You should also be willing to work full time in the office environment and adapt to the fast-paced nature of our customer service operations.
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Fresher hiring for Distribution Manager

Punjab National Bank MetLife

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Distribution Planning Recruitment Lead Team Building Sales Team Leadership Customer Service Training Lead
We are seeking a motivated and detail-oriented individual for the role of Distribution Manager in Kolkata. This is a full-time position ideal for someone starting their career in distribution and logistics. **Key Responsibilities:**- **Coordinate Distribution Operations:** Manage the flow of products from the warehouse to customers, ensuring timely and efficient delivery.- **Inventory Management:** Monitor stock levels and organize inventory to prevent shortages or excess, ensuring the right products are available when needed.- **Route Planning:** Design effective delivery routes that optimize time and fuel costs, enhancing overall efficiency in the distribution process.- **Team Collaboration:** Work closely with warehouse staff and transportation teams to ensure smooth operations and resolve any issues that arise.- **Data Entry:** Maintain accurate records of shipments, deliveries, and inventory, ensuring all information is up-to-date and accessible.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education, with a willingness to learn. Strong organizational skills are essential to manage multiple tasks effectively. Good communication skills will help in coordinating with team members and suppliers. Basic computer skills, including proficiency in spreadsheets and databases, are necessary for inventory management and data entry. Candidates should also have a detail-oriented mindset to ensure accuracy in all operations. Being proactive and able to adapt to changing environments will greatly benefit the team and the distribution process.
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Face-to-Face For Customer Care Executive Jobs (Freshers)

Digitech call system pvt ltd

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Service Customer Handling Customer Management Cold Calling Customer Communication Customer Relationship Voice Process BPO Voice
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.
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Receptionist Cum Telecaller (Fresher) - Female Candidates Preferred

RK Bajaj

  • 0 - 1 yrs
  • Raghunathpur Purulia
Sales Call Records Management Call Handling Teamwork Time Management Customer Service
We are looking for a dedicated and friendly Receptionist Cum Telecaller to join our team in Raghunathpur Purulia. This role is essential for ensuring a positive first impression and efficient communication with customers.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests as they arrive, providing a friendly and professional atmosphere.- **Handling Incoming Calls:** Answer phone calls promptly, directing them to the appropriate personnel and addressing basic inquiries.- **Telecalling:** Make outbound calls to potential clients, introducing our services and answering questions to generate interest.- **Maintaining Records:** Keep track of call logs and visitor information for future reference and follow-ups.- **Assisting Administrative Tasks:** Provide support for daily administrative activities, such as scheduling appointments and organizing files.- **Managing Front Desk:** Ensure the front desk area remains tidy and organized, making sure all necessary supplies are stocked.**Required Skills and Expectations:**- **Communication Skills:** Must have excellent verbal communication skills to interact effectively with clients and team members.- **Customer Service Attitude:** A friendly demeanor and a focus on providing outstanding customer service are essential.- **Basic Computer Skills:** Familiarity with office software and phone systems, allowing efficient management of administrative tasks.- **Team Player:** Ability to work well in a collaborative environment and assist colleagues when needed.- **Organization:** Strong organizational skills to manage multiple tasks and maintain an orderly work environment. Candidates with a diploma and little to no experience are encouraged to apply. This is a full-time position that requires working on-site.
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Customer Relationship Manager (Female)

Allied Iron Products Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Durgapur Bardhaman
Customer Relationship Customer Service Customer Handling MS CRM Customer Management Convincing Power Interpersonal Skills Problem Management Negotiation Skills Customer Support
We are looking for a dedicated Customer Relationship Manager in Durgapur, Bardhaman. The ideal candidate should have 1 to 3 years of experience and be a graduate. This full-time office role is perfect for a female professional who is passionate about building strong customer relationships and enhancing client satisfaction.Key responsibilities include:- Managing Customer Accounts: Develop and maintain relationships with customers to understand their needs and ensure their satisfaction.- Handling Queries: Address customer questions and concerns promptly, providing effective solutions and information to enhance their experience.- Promoting Products: Collaborate with the sales team to inform customers about new products and services, driving sales through relationship-building efforts.- Analyzing Feedback: Collect and analyze customer feedback to identify areas for improvement and ensure that client expectations are met.Required skills and expectations:The ideal candidate should have excellent communication skills to effectively interact with clients. Strong problem-solving abilities are essential for addressing customer issues. A customer-focused mindset is critical to enhancing client satisfaction and loyalty. The candidate should also be adept at multitasking and managing priorities in a fast-paced environment. A positive attitude and teamwork spirit are important to collaborate with different departments swiftly. Finally, a basic understanding of CRM software will be advantageous in managing customer interactions effectively.Must have good communication skills in English.
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Freshers For Airport Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Listening Skills Time Management Empathy Customer Service Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Adaptability Organizational Skills Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience
As an Airport Staff member in Kolkata, you will play a vital role in ensuring the smooth operation of airport activities. This is a full-time position suitable for individuals with little to no experience. Responsibilities include:- **Passenger Assistance:** Help travelers with check-in, boarding, and luggage inquiries, ensuring they have a pleasant journey.- **Flight Information Management:** Provide accurate flight information to passengers, including arrival and departure times, delays, and gate changes.- **Security Checks:** Assist with security procedures by guiding passengers through the screening process and ensuring compliance with safety regulations.- **Customer Service:** Address passenger queries and resolve issues with a friendly and professional attitude, enhancing their airport experience.- **Operational Support:** Collaborate with other staff members to coordinate baggage handling and manage boarding processes efficiently.To succeed in this role, the following skills and expectations are important:- **Communication Skills:** You should be able to communicate clearly and effectively with passengers and coworkers.- **Teamwork:** You must work well in a team environment, collaborating with various departments to ensure smooth operations.- **Attention to Detail:** Being detail-oriented is essential for maintaining accurate flight information and ensuring compliance with security procedures.- **Adaptability:** You should be flexible in handling changing situations and able to manage busy times calmly.- **Basic Computer Skills:** Familiarity with computers is helpful for managing check-in systems and accessing flight information. Candidates should have completed their 12th grade and be ready to work in a fast-paced airport environment.
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Interview For Branch Banking Officer || 12th Pass - Freshers

Phabalos Professionals Pvt Ltd

  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Good Communication Skills Banking Regulations Customer Service
vacancy for Branch Banking Officer.
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Opening For Relationship Manager

Jainam Broking Ltd

  • 2 yrs
  • 6.0 Lac/Yr
  • Durgapur
Customer Relationship Customer Service HNI Acquisition Team Management Skills BFSI Interpersonal Skills Negotiation Skills
Key Responsibilities:Branch Operations & ComplianceSupervise daily branch operations to ensure seamless functionality.Ensure adherence to SEBI regulations and company policies.Conduct regular audits and maintain operational discipline.Business Development & Revenue GrowthDevelop and implement strategies to achieve branch revenue targets.Identify new business opportunities and increase client acquisition.Drive sales of equity, derivatives, mutual funds, and other financial products.Client Relationship ManagementBuild and maintain strong relationships with HNI, retail, and corporate clients.Address client queries and ensure prompt resolution of concerns.Promote personalized client service and offer suitable financial solutions.Team Leadership & Performance ManagementLead, mentor, and motivate the branch team to achieve sales targets.Monitor team performance and provide regular feedback.Conduct training sessions to enhance product knowledge and sales skills.Risk Management & ComplianceEnsure branch operations comply with SEBI regulations and internal policies.Identify risks and implement appropriate mitigation measures.Conduct periodic risk assessments and maintain reports.Dealing & Trade ExecutionExecute client trades in equity, derivatives, and other financial instruments.Ensure accurate and timely order execution while adhering to regulatory norms.Assist clients with market insights, trading strategies, and risk management.Reporting & MISPrepare and submit branch performance reports to senior management.Maintain records of sales metrics, client feedback, and operational activities.Utilize MIS reports for performance analysis and decision-making.Key Skills Required:In-depth knowledge of stock markets, trading platforms, and SEBI regulations.Proven leadership and team management abilities.Strong business development and client acquisition skills.Excellent communication, negotiation, and problem-solving skills.Ability to work under pressure and achieve business targets.Qualification:Bachelors/Masters degree in Finance, Business, or related field.
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Opening For Duty Supervisor

Haldia petrochemical limited

  • 1 yrs
  • 1.5 Lac/Yr
  • Haldia Purba Medinipur
Critical Thinking Decision-making Problem-solving Supervision Team Management Customer Service Attention to Detail Conflict Resolution Communication Leadership Organizational Skills Time Management Resource Management
We are seeking a reliable Duty Supervisor to oversee daily operations in Haldia. The ideal candidate will have at least one year of experience and hold a graduate degree. This role requires a proactive individual who can ensure tasks are completed efficiently and safely.Key Responsibilities:1. **Supervision of Staff**: You will oversee and manage a team of employees, ensuring they perform their duties effectively while fostering a positive work environment.2. **Operational Oversight**: Monitor daily activities and operations, ensuring all processes run smoothly and efficiently according to company standards.3. **Safety Compliance**: Ensure that all safety regulations are followed and that employees adhere to safety protocols to create a safe workplace for all.4. **Problem Resolution**: Address any issues that arise during shifts, providing quick and effective solutions to maintain productivity and morale.5. **Reporting**: Maintain accurate records and reports of daily operations, including staff performance and incident reports, and share these with upper management. Required Skills and Expectations:The ideal candidate must have strong leadership and communication skills to manage a team effectively. You should be detail-oriented, able to solve problems quickly, and adapt to changing situations. A solid understanding of safety regulations is crucial. Proficiency in basic computer skills, including word processing and spreadsheets, is necessary for maintaining reports and documentation. The candidate should possess a positive attitude and be able to work well under pressure.
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Walkin For Customer Care Executive Jobs (Freshers)

SF Services Pvt. Ltd

  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Management Customer Handling Customer Communication Verification Process Banking Back Office
We are seeking a dedicated Customer Care Executive to join our team in Kolkata. This is a full-time work-from-home position, perfect for freshers who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their queries and providing solutions to enhance their experience with our services.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries promptly via phone, email, or chat, ensuring they receive accurate and helpful information.2. **Problem Solving**: Identify issues raised by customers and resolve them efficiently or escalate them to the appropriate department when necessary.3. **Maintain Records**: Keep accurate records of customer interactions, transactions, comments, and complaints to ensure follow-up and service improvement.4. **Product Knowledge**: Stay informed about our products and services to provide the best possible support and guidance to customers.5. **Feedback Collection**: Gather customer feedback to improve service quality and report issues to management for further action.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly, patient, and empathetic demeanor is essential to create a positive experience. Attention to detail and the ability to manage time efficiently are crucial, as well as the capability to learn and adapt to our processes and technologies quickly. A passion for customer service and a proactive approach to problem-solving will greatly contribute to your success in this role.
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Fresher hiring for Airport Manager

Fly Careers

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
As an Airport Manager in Kolkata, you will oversee airport operations, ensuring safety, efficiency, and customer satisfaction. This entry-level role is ideal for someone eager to start their career in the aviation industry.Key Responsibilities:- Manage daily airport operations: You will coordinate various airport activities, ensuring everything runs smoothly from arrivals to departures.- Ensure safety compliance: Your role involves enforcing safety regulations to keep passengers and staff safe at all times.- Oversee customer service: You will handle passenger inquiries and concerns, ensuring a positive travel experience for everyone.- Collaborate with airlines and vendors: Building relationships with airline representatives and service providers will be essential for smooth operations.- Monitor staff performance: You will support and guide airport staff, helping them perform their duties efficiently.Required Skills and Expectations:Candidates should have strong communication skills to interact with staff, passengers, and service providers effectively. Being organized and detail-oriented is crucial for managing multiple tasks and ensuring operations run smoothly. A willingness to learn and adapt to new procedures in a fast-paced environment is important. Since you will work full-time at the office, punctuality and reliability are essential. An educational background of at least 10th pass is required, making this position accessible for entry-level applicants. Enthusiasm for the aviation industry will help you succeed in this role.
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Openings For Airport Cargo Loader || Freshers & Experienced

Fly Careers

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
As an Airport Cargo Loader in Kolkata, you will play a vital role in ensuring that cargo is handled efficiently at the airport. This full-time position is suitable for individuals with little to no experience, making it a great opportunity for recent school graduates.Key Responsibilities:- **Loading Cargo**: You will be responsible for loading cargo onto aircraft, ensuring that all items are securely placed and balanced to comply with safety regulations.- **Unloading Cargo**: After flights arrive, you will unload cargo from the aircraft, ensuring that all items are handled carefully to prevent damage.- **Inspection**: Conduct visual inspections of cargo for any damages. If you identify any issues, you will report them immediately to your supervisor.- **Safety Compliance**: Follow all safety procedures and guidelines while performing your duties to ensure a safe working environment for yourself and your colleagues.- **Documentation**: Assist in maintaining accurate records of cargo movements. This includes tracking incoming and outgoing shipments.Required Skills and Expectations:Candidates must have completed at least their 10th grade. Basic understanding of cargo handling is a plus, but not mandatory as training will be provided. Strong attention to detail is crucial for this role to ensure cargo is loaded and unloaded safely and accurately. Candidates should be physically fit as the job involves lifting and moving heavy items. Good communication skills and the ability to work well in a team are also important for success in this role. Reliability and a positive attitude towards work are expected.
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Airline Supervisor Jobs For 10th Pass Freshers

Fly Careers

  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability
We are seeking a dedicated Airline Supervisor to join our team in Kolkata. This entry-level position is ideal for individuals who are passionate about the aviation industry and want to develop their careers in a dynamic environment.Key Responsibilities:1. **Supervise Daily Operations**: Oversee the activities at the airport, ensuring that all tasks are completed efficiently and safely. This includes monitoring check-in processes and boarding procedures.2. **Customer Service Management**: Assist passengers with their inquiries and needs, providing exceptional customer service to enhance their travel experience.3. **Team Coordination**: Work closely with staff members to ensure effective communication and teamwork. This includes briefing the team on daily schedules and tasks.4. **Safety Compliance**: Ensure that all airline procedures comply with safety regulations and protocols, helping to maintain a secure environment for passengers and staff.5. **Problem Resolution**: Address any issues that arise during operations promptly and effectively, including flight delays or passenger complaints.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education. Strong communication skills are essential, as you will engage with passengers and staff regularly. The ability to work in a fast-paced environment is important, along with problem-solving skills. A friendly and professional demeanor is expected, as you represent the airline and contribute to a positive travel experience for everyone. While prior experience is not required, a willingness to learn and adapt is crucial for success in this role.
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Airport Guest Relationship Executive Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Passenger Handling Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in creating positive experiences for travelers. Your main focus will be on assisting guests with their needs at the airport.**Key Responsibilities:**- **Welcoming Guests:** Greet passengers warmly upon their arrival and ensure they feel valued and cared for.- **Providing Information:** Offer accurate information about flights, airport services, and local attractions to help guests navigate the airport.- **Handling Queries:** Address guest questions and concerns promptly, ensuring a swift resolution to any issues they may face.- **Assisting with Check-ins:** Support passengers during the check-in process, providing guidance and ensuring they have all necessary documents.- **Coordinating Services:** Work closely with various airport services like baggage handling and customs to ensure smooth operations for guests.- **Building Relationships:** Foster positive relationships with travelers to encourage repeat visits and enhance airport reputation.**Required Skills and Expectations:**Ideal candidates should possess excellent communication and interpersonal skills, making them approachable and friendly. A good understanding of customer service principles is essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and maintain a professional demeanor at all times.Candidates must have a minimum of a 12th-grade education, and while no prior experience is necessary, a willingness to learn and adapt is crucial. Being detail-oriented and capable of multitasking will help you succeed in this role.
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Hiring For 12th Pass Freshers - Airline Customer Service Representative

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Time Management Empathy Customer Service Conflict Resolution Product Knowledge Resilience Communication Problem-solving Sales Skills Multitasking Language Skills Attention to Detail Adaptability Organizational Skills Patience Computer Skills Teamwork
Develop and implement strategic plans to improve airport operations, enhance customer experience, and drive profitability.Manage and coordinate day-to-day airport operations, including terminal services, airside operations, ground handling, and facilities maintenance.Monitor and enforce compliance with local, state, and federal regulations, including safety, security, and environmental standards.Collaborate with airlines, ground service providers, and other stakeholders to ensure smooth and efficient aircraft movements, passenger handling, and baggage operations.Oversee the development and implementation of security protocols and procedures to maintain a secure and safe airport environment.Manage the budget and financial performance of the airport, including revenue generation, cost control, and financial reporting.
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Freshers & Experience || Full Time || Airline Supervisor

Flyhie Aviation

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability
We are seeking an Airline Manager to manage daily operations and improve customer service at our airport. This role is suitable for freshers or those with limited experience. **Key Responsibilities:**- **Oversee Daily Operations:** Ensure smooth functioning of airline services, including check-in, boarding, and flight departures, to provide a seamless travel experience for passengers.- **Customer Service Management:** Address passenger inquiries and concerns efficiently, helping to resolve issues and improve satisfaction levels among travelers.- **Coordinate with Team Members:** Work closely with ground staff, cabin crew, and other departments to ensure all airline activities are coordinated and well-managed.- **Monitor Compliance:** Ensure the airline follows regulations and safety standards set by aviation authorities, maintaining a safe environment for both staff and passengers.- **Assist in Training:** Help in the onboarding and training of new staff members, ensuring they understand their roles and responsibilities.**Required Skills and Expectations:**Candidates should have a high school diploma (12th pass) and be eager to learn. Strong communication skills are needed to interact effectively with passengers and team members. Applicants should be organized and detail-oriented to manage various operational tasks. A basic understanding of customer service principles and the ability to work well under pressure is essential. A positive attitude and a willingness to adapt to changing situations are important to succeed in this role.
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Hiring For 10th Pass Freshers - Airline Customer Service Representative

Flyhie Aviation

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Hooghly
Communication Skills Customer Management Customer Relationship
We are looking for an Airline Customer Service Executive to join our team in Hooghly. This is a full-time position suitable for individuals with little to no experience. A minimum educational qualification of 10th pass is required. The role involves a variety of customer-focused tasks to enhance the travel experience for our passengers.**Key Responsibilities:**- **Assist Passengers:** Provide support to passengers with inquiries about flight schedules, ticket bookings, and baggage information, ensuring they receive accurate and timely assistance.- **Handle Complaints:** Address customer complaints and concerns promptly, aiming to resolve issues to enhance customer satisfaction and loyalty.- **Coordinate with Airlines:** Liaise with various airlines to gather information on flight details, cancellations, and changes, ensuring passengers are kept informed.- **Process Ticket Sales:** Assist in the processing of ticket sales, answering questions related to fares, and providing necessary documentation to passengers.- **Maintain Records:** Keep accurate records of customer interactions and transactions to support service improvement and provide feedback to management.**Required Skills and Expectations:**Candidates should possess strong communication skills, as the role demands regular interaction with passengers. A friendly and approachable demeanor is essential for providing excellent service. Basic computer skills are necessary for using booking systems and handling inquiries. Applicants should be reliable, punctual, and able to work in a fast-paced environment. Being a team player with a positive attitude will also help in effectively addressing customer needs and contributing to a collaborative workspace.
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Airport Guest Relationship Executive Jobs For Freshers - Howrah

Flyhie Aviation

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Howrah
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Howrah, India, you will play a vital role in ensuring travelers have a pleasant and memorable experience at the airport. Your friendly and professional demeanor will help foster positive relationships with guests.Key Responsibilities:1. **Guest Assistance**: Greet and assist travelers with check-in processes, provide information on flight schedules, and answer any queries they might have about airport facilities or services.2. **Problem Resolution**: Address any concerns or complaints from guests and work to resolve them promptly, ensuring their comfort and satisfaction.3. **Communication**: Maintain clear communication with airline staff and other airport personnel to ensure smooth operations and timely updates for guests.4. **Customer Feedback**: Collect feedback from travelers regarding their experience and report this information to management to help improve services.5. **Safety Awareness**: Uphold airport safety and security procedures to ensure a safe environment for all guests.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and possess excellent interpersonal skills. You should be approachable, patient, and able to communicate effectively with people from different backgrounds. Basic knowledge of travel-related processes and customer service skills will be beneficial. A positive attitude and willingness to work as part of a team are essential for success in this role. Flexibility to work various shifts, including weekends and holidays, is also expected.
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Fresher hiring for Airline Customer Service Representative

Aerodrome

  • Fresher
  • 3.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills
We are seeking a dedicated Airline Customer Service Executive to join our team in Kolkata. This role is perfect for fresh graduates looking to start their career in the airline industry. You will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with inquiries about flights, ticketing, and baggage claims.2. **Flight Information**: Provide up-to-date information on flight schedules, delays, and gate changes to ensure passengers are well-informed.3. **Problem Resolution**: Address passenger complaints and issues promptly, working to find effective solutions and maintaining a calm demeanor during busy times.4. **Ticketing Support**: Assist with ticket bookings, modifications, and cancellations, ensuring accuracy in processing transactions.5. **Collaboration**: Work closely with other airline staff and departments to coordinate services and ensure a smooth operation for all passengers.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, in English and local languages. A friendly and approachable demeanor is essential to provide a welcoming atmosphere. Effective problem-solving abilities and patience are necessary to handle diverse passenger needs and resolve issues swiftly. As this is a full-time, in-office role, candidates should be prepared to work in shifts and maintain a professional appearance and attitude at all times. A high school diploma is the minimum educational requirement, and a passion for customer service will set you apart.
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Female - Looking For Domestic Reservation Executive Fresher

Aerodrome

  • Fresher
  • 5.0 Lac/Yr
  • Kolkata
Aviation Grooming Professional Communication Computer Teamwork Time Management Customer Service Reservation Systems
As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- **Customer Interaction**: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- **Booking Management**: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- **Data Entry**: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- **Issue Resolution**: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- **Collaborate with Team**: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.
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Freshers For Airline Customer Service Representative - Kolkata

Aerodrome

  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Support Good Communication Tele Representative Problem-solving Listening Skills Teamwork Customer Service Time Management Computer Skills
We are seeking a motivated Airline Customer Service Representative to join our team in Kolkata. This role is suitable for freshers with a passion for helping people and a desire to thrive in a dynamic environment.Key Responsibilities:- **Assist Passengers:** Greet and assist customers at check-in, boarding, and during their travel to ensure a pleasant experience.- **Manage Inquiries:** Address customer questions and concerns via phone, email, or in person, providing accurate information regarding flights, bookings, and airline policies.- **Handle Reservations:** Help customers with flight bookings, changes, and cancellations, ensuring a smooth reservation process.- **Problem Resolution:** Quickly and effectively resolve issues related to delayed flights, lost luggage, and other travel-related problems to maintain customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions to support service quality and performance metrics.Required Skills and Expectations:Candidates should possess strong communication skills in English and Hindi, both spoken and written. A friendly demeanor and a willingness to assist customers are essential for success in this role. Basic computer skills are necessary for handling reservations and customer inquiries. Freshers who are enthusiastic and show a commitment to learning will thrive in this supportive environment. Adaptability and patience are important as customer service representatives often encounter a variety of situations and must remain calm under pressure. A minimum education level of 12th pass is required for applicants. If you have any queries, you can contact this number- +91 9147329961 (Send your CV/Resume this WhatsApp number)
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Hiring Fresher - Branch Operation Manager - South 24 Parganas

Axis Group of Services

  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • South 24 Parganas
Decision Making Operations Management Performance Evaluation Project Management Sales Management Team Leadership Training and Development Data Analysis Strategic Planning Risk Management Customer Service Vendor Management Quality Control Budgeting Problem Solving Compliance Financial Analysis Inventory Management Process Improvement Communication Skills
Job Role & ResponsibilitiesManage daily branch operationsHandle cash transactions, deposits, withdrawals, cheque processingSupport account opening and KYC verificationProcess NEFT / RTGS / IMPS / fund transfersEnsure banking compliance and audit requirementsMaintain branch records and documentationResolve customer queries and service requestsCoordinate with internal departments for smooth operationsMonitor transaction accuracy and reduce operational errorsSupport branch staff and maintain service qualitySkills RequiredGood communication skillsBasic banking knowledgeComputer proficiency (Excel, banking software)Customer handling abilityAttention to detailProblem-solving skillsEligibility (commonly seen)Qualification: Any GraduateExperience: Fresher to 2+ years (depends on bank)Age criteria varies by bankBanking or operations experience may be preferredSalary (India - typical range)Freshers: 2.0-3.5 LPAExperienced candidates: 3.5-6+ LPA depending on bank and location
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Fresher hiring for Branch Operation Manager

Axis Group of Services

  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Uttar Dinajpur
Decision Making Operations Management Performance Evaluation Project Management Sales Management Team Leadership Training and Development Data Analysis Strategic Planning Risk Management Customer Service Vendor Management Quality Control Budgeting Problem Solving Compliance Financial Analysis Inventory Management Process Improvement Communication Skills
Job Role & ResponsibilitiesManage daily branch operationsHandle cash transactions, deposits, withdrawals, cheque processingSupport account opening and KYC verificationProcess NEFT / RTGS / IMPS / fund transfersEnsure banking compliance and audit requirementsMaintain branch records and documentationResolve customer queries and service requestsCoordinate with internal departments for smooth operationsMonitor transaction accuracy and reduce operational errorsSupport branch staff and maintain service qualitySkills RequiredGood communication skillsBasic banking knowledgeComputer proficiency (Excel, banking software)Customer handling abilityAttention to detailProblem-solving skillsEligibility (commonly seen)Qualification: Any GraduateExperience: Fresher to 2+ years (depends on bank)Age criteria varies by bankBanking or operations experience may be preferredSalary (India - typical range)Freshers: 2.0-3.5 LPAExperienced candidates: 3.5-6+ LPA depending on bank and location
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Freshers & Experience || Full Time || Branch Operation Manager

Axis Group of Services

  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Shantiniketan Birbhum
Decision Making Operations Management Performance Evaluation Project Management Sales Management Team Leadership Training and Development Data Analysis Strategic Planning Risk Management Customer Service Vendor Management Quality Control Budgeting Problem Solving Compliance Financial Analysis Inventory Management Process Improvement Communication Skills
Job Role & ResponsibilitiesManage daily branch operationsHandle cash transactions, deposits, withdrawals, cheque processingSupport account opening and KYC verificationProcess NEFT / RTGS / IMPS / fund transfersEnsure banking compliance and audit requirementsMaintain branch records and documentationResolve customer queries and service requestsCoordinate with internal departments for smooth operationsMonitor transaction accuracy and reduce operational errorsSupport branch staff and maintain service qualitySkills RequiredGood communication skillsBasic banking knowledgeComputer proficiency (Excel, banking software)Customer handling abilityAttention to detailProblem-solving skillsEligibility (commonly seen)Qualification: Any GraduateExperience: Fresher to 2+ years (depends on bank)Age criteria varies by bankBanking or operations experience may be preferredSalary (India - typical range)Freshers: 2.0-3.5 LPAExperienced candidates: 3.5-6+ LPA depending on bank and location
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