As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel plans. This position is ideal for individuals who are passionate about the travel industry and eager to begin their career.
Key Responsibilities:
- **Ticket Booking**: Handle flight reservations efficiently, ensuring that customer requests are met with accuracy and promptness.
- **Customer Assistance**: Provide excellent service by addressing customer inquiries and resolving issues related to flight bookings.
- **Documentation**: Prepare and manage necessary travel documents, including itineraries and boarding passes, ensuring compliance with airline policies.
- **Payment Processing**: Process payments securely and accurately, maintaining records of transactions for both customers and the agency.
- **Coordinating with Airlines**: Work closely with airline representatives to stay updated on flight schedules and any changes that may affect bookings.
Required Skills and Expectations:
- **Communication Skills**: Strong verbal and written communication skills are essential to interact effectively with customers and handle their inquiries.
- **Attention to Detail**: Ability to pay attention to technical details, ensuring accuracy in bookings and documentation.
- **Customer Service Orientation**: A passion for providing excellent service, helping customers feel valued and satisfied with their experience.
- **Basic Computer Skills**: Familiarity with computers and basic software is necessary for managing bookings and administrative tasks.
- **Team Player**: Ready to collaborate with colleagues in a team-oriented environment to achieve shared goals.
This role suits individuals who possess enthusiasm for travel and are eager to learn in a supportive office environment.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
kolkata