As an Airlines Executive in Siliguri, you will play a crucial role in supporting airline operations and ensuring excellent customer service. This position is suitable for candidates with little to no prior experience, making it a great opportunity for freshers.
**Key Responsibilities:**
- **Customer Service Support:** Assist passengers with inquiries regarding flight schedules, ticket bookings, and baggage claims, ensuring a smooth travel experience.
- **Ticketing and Reservations:** Manage ticket sales and bookings through various systems, ensuring accuracy and compliance with airline policies.
- **Check-in Procedures:** Facilitate the check-in process for passengers, ensuring that all necessary documentation is complete and that any issues are resolved promptly.
- **Flight Coordination:** Collaborate with flight crews and ground staff to ensure timely departures and arrivals, monitoring any changes or delays in flight schedules.
- **Problem Resolution:** Address passenger complaints and issues professionally, working to find quick solutions and maintain a positive image for the airline.
**Required Skills and Expectations:**
A candidate should possess strong communication skills to interact effectively with customers and team members. Attention to detail is essential for managing bookings accurately. Basic computer skills are required to operate booking systems and handle data. A friendly and approachable demeanor is crucial, as you will often be the first point of contact for travelers. A willingness to learn and adapt in a fast-paced environment is also expected.
Experience
0 - 1 Years
No. of Openings
43
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
Kolkata