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Customer Care Job Vacancies in West Bengal

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Looking For Customer Support Executive

Rightfit Resources OPC Pvt. Ltd.

  • Fresher
  • 1.8 Lac/Yr
  • Kolkata
Bengali Customer Service Customer Relationship Chat Support Good Communication Skills Customer Support Customer Handling
We are looking for a Customer Support Executive to join our team in Kolkata. This is a full-time role ideal for freshers eager to start their career in customer service. You will play a crucial role in ensuring customer satisfaction and building strong relationships with clients.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer questions from customers through various communication channels such as phone, email, and chat, ensuring clarity and promptness.- **Resolve Customer Issues:** You will identify and troubleshoot customer concerns, delivering effective solutions to enhance the customer experience.- **Maintain Customer Records:** You will keep accurate records of customer interactions and transactions in our system for future reference and analysis.- **Provide Product Information:** You will share detailed information about our products and services, helping customers make informed decisions.- **Gather Customer Feedback:** You will collect and document feedback from customers to identify areas for improvement within our services.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for interacting effectively with customers.- A customer-oriented mindset is important, as you will be focusing on ensuring customer satisfaction.- Basic problem-solving abilities will help you address customer issues in a timely manner.- Attention to detail is necessary for maintaining accurate records and providing precise information.- A willingness to learn and adapt, as you will be trained to understand our products and services in depth.- Teamwork is important since you will collaborate with team members to enhance overall service quality.
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  • 0 - 6 yrs
  • 100.0 Lac/Yr
  • Behala Kolkata
Outbound Calling Customer Relationship Customer Support Customer Service International BPO Customer Care
We are seeking a dedicated Customer Care Executive to join our team in Behala. This role is ideal for individuals who are eager to assist customers and enhance their experience. **Key Responsibilities:**- **Customer Assistance:** Engage with customers through various communication channels to address inquiries, complaints, and service needs. Your friendly approach will help build strong relationships with customers.- **Problem Solving:** Identify customer issues and provide effective solutions in a timely manner. You will use your critical thinking skills to ensure customer satisfaction.- **Product Knowledge:** Maintain a thorough understanding of our products and services. This knowledge is vital for providing accurate information and guidance to customers.- **Record Keeping:** Document customer interactions and feedback in the system. Accurate records help improve service quality and track customer issues for follow-up.- **Team Collaboration:** Work closely with other team members to share insights and improve service processes. Teamwork is essential for creating a supportive work environment.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with customers. A positive attitude and a strong commitment to customer service are essential. Basic computer skills are required for managing records and communication. Being a team player and having the ability to work in a fast-paced environment will contribute to your success. Both freshers and experienced candidates (0 - 6 years) are welcome to apply, making this an excellent opportunity for those looking to start or advance their careers in customer care.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Relationship Communication Calm Under Pressure Teamwork
We are seeking a dedicated Customer Service Officer to join our team in Kolkata. This is a full-time position for individuals with 0 to 1 year of experience, and the role requires working from the office.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions via phone, email, or in-person with clear and accurate information to ensure a positive experience.- **Resolve Customer Issues:** Assist in troubleshooting and resolving complaints promptly and efficiently to improve customer satisfaction.- **Maintain Customer Records:** Update and manage customer information in our database to ensure all interactions are accurately documented.- **Provide Product Information:** Offer detailed information about our products and services to help customers make informed choices.- **Collaborate with Team Members:** Work closely with colleagues to share insights and strategies on enhancing customer service quality.**Required Skills and Expectations:**Candidates should possess strong communication skills, both spoken and written, to convey information effectively. A friendly and approachable attitude is essential, as the role involves interacting with customers daily. Basic computer skills are required for maintaining records and handling email inquiries. An eagerness to learn and adapt to new situations will be important, especially for someone new to the role. Being patient and empathetic towards customers is a must for resolving issues effectively. Teamwork and the ability to work in a fast-paced environment will also contribute to success in this position.
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Airport Customer Service Associate (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be the first point of contact for travelers, ensuring they have a pleasant and smooth experience at the airport. Your role is crucial in providing high-quality customer service and support. **Key Responsibilities:**- **Welcome Travelers:** Greet passengers with a friendly smile and assist them with their queries, creating a welcoming atmosphere.- **Check-In Assistance:** Help passengers with the check-in process, ensuring they understand the procedures and have their boarding passes ready.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and boarding gates, keeping passengers informed and at ease.- **Baggage Handling Support:** Assist travelers with their baggage concerns and coordinate with relevant departments for lost or damaged luggage.- **Resolve Issues:** Address customer complaints and concerns promptly, ensuring that issues are handled efficiently and are resolved satisfactorily.- **Maintain Cleanliness:** Ensure that the customer service area is clean and organized, presenting a professional image to the passengers.**Required Skills and Expectations:**You should have good communication skills to interact effectively with travelers and team members. A positive attitude and patience are essential for handling customer inquiries and complaints. Basic computer skills are necessary for handling check-in systems. Being a team player will help in working seamlessly with colleagues in a busy airport environment. Additionally, a customer-centric mindset is crucial for providing excellent service to all travelers.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Bankura
Appointment Scheduling Multi-tasking Organization Problem-solving Professionalism Teamwork Telephone Etiquette Hospitality Time Management Customer Service Cash Handling Conflict Resolution Computer Skills Attention to Detail Data Entry Communication Patience Adaptability
As a Front Desk Representative, you will be the welcoming face of our organization, responsible for creating a positive first impression for visitors and clients. Your role is vital in ensuring smooth operations at the front desk.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and politely, ensuring they feel valued and comfortable upon entering the premises.- **Manage Incoming Calls:** Answer phone calls promptly and direct inquiries appropriately, providing accurate information to callers as needed.- **Schedule Appointments:** Assist in managing the calendar by scheduling meetings and appointments for staff, ensuring optimal use of time and resources.- **Maintain Records:** Keep accurate records of visitors and phone calls, helping to maintain a well-organized front desk and streamlining operations.- **Handle Inquiries:** Respond to basic questions about the organizations services and direct complex queries to the relevant departments.- **Support Administrative Tasks:** Assist with various administrative duties that may arise, contributing to the overall efficiency of the office.To excel in this role, you should have strong communication skills to interact effectively with clients and staff. A friendly and professional demeanor is essential, as well as the ability to multitask in a busy environment. Basic computer skills are expected, along with a keen eye for detail. Previous experience in a similar role is a plus but not required; we value a positive attitude and a willingness to learn.
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  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Siliguri
Interpersonal Skills Administrative Skills Customer Service Office Operation Internet
We are looking for a highly organized and proactive Office Coordinator to act as the bridge between clients and internal teams. The ideal candidate will be responsible for understanding client requirements, coordinating with different departments, assigning tasks to designers and video editors, and ensuring projects are completed on time. The candidate should be able to manage multiple tasks simultaneously and maintain smooth communication across teams.Key ResponsibilitiesCoordinate with clients to understand their requirements and project expectations.Communicate client requirements clearly to designers, video editors, and other team members.Assign tasks to the respective teams based on project requirements and priorities.Coordinate regularly with Social Media Executives and Team Leaders to ensure smooth project execution.Track project progress and follow up with team members to ensure timely completion.Manage multiple projects and deadlines simultaneously.Maintain project trackers, task updates, and daily work reports.Ensure effective communication between clients and internal teams.Escalate delays or project-related issues to management when necessary.Support smooth day-to-day workflow and ensure timely delivery of client projects.RequirementsBachelor
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Esplanade Kolkata
Leadership Team Building Leadership Skills Team Tracker Team Motivation Internet Customer Service
We are looking for an Office Coordinator to help keep our workplace organized and efficient. This person will play a key role in ensuring that daily office tasks run smoothly.**Key Responsibilities:**- **Office Management**: Maintain the office environment by organizing supplies, keeping the workspace tidy, and ensuring equipment is functioning properly.- **Communication Handling**: Answer phone calls, handle emails, and welcome visitors, ensuring clear communication and a friendly atmosphere.- **Scheduling and Coordination**: Assist in scheduling meetings, managing calendars, and coordinating appointments to optimize the time of the team.- **Documentation**: Organize and maintain files, both physical and digital, to ensure easy access and retrieval of important information.- **Support Team Members**: Provide administrative support to team members, helping them with daily tasks and ensuring they have the resources needed to perform their jobs effectively.**Required Skills and Expectations:**- Strong organizational skills are essential to manage multiple tasks efficiently and keep the office running smoothly.- Effective communication skills, both verbal and written, to interact with colleagues and visitors professionally.- Basic computer skills, including proficiency in common software, for handling scheduling, communication, and documentation tasks.- A positive attitude and willingness to learn, as well as the ability to work well independently and as part of a team.- Flexibility to adapt to changing priorities and handle unexpected situations that may arise in a busy office environment.
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Opening For Airline Customer Service Executive

Joom Vista Hospitality Services Pvt Ltd

  • Fresher
  • 1.5 Lac/Yr
  • Kolkata
Good Communication Skills Personality Development
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.POST- Ground Staff (under Airlines )Responsibilities :-1 . Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.2. Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.3. Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.4. Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.NOTES :-Candidates should have good communication skills and have Pleasent personalityCandidates should have a Valid PassportNo Vissible Tatoos.Interested Candidates mail your resume at atihrdepartment@gmail.com Or can whtasapp your cv to 8482069603.Interview Date - 03rd July - 10th JulyVenue- DumdumTHIS IS NOT A CONSULTANCY
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  • 1 - 7 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Receptionist Activities Telephone Handling Front Office Front Desk
We are looking for a courteous Front Desk Receptionist to join our team in Kolkata. The ideal candidate will have experience in customer service, be a good communicator, and possess excellent organizational skills. **Key Responsibilities:**- **Greet Visitors:** Welcome and assist guests with warmth, ensuring they feel comfortable and attended to as soon as they arrive.- **Answer Phone Calls:** Respond to incoming calls promptly and professionally. Take messages or redirect calls to the appropriate departments when needed.- **Manage Appointment Scheduling:** Organize and confirm appointments for staff, ensuring the schedule is clear and efficiently managed.- **Maintain Front Desk Environment:** Keep the reception area clean and organized. This includes managing the display of brochures and company information.- **Handle Inquiries:** Address customer inquiries with accurate information regarding services, policies, and other relevant topics.- **Perform Administrative Tasks:** Assist with everyday office tasks such as data entry, filing documents, and maintaining office supplies.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective interaction with visitors and staff.- Basic computer skills, including proficiency in Microsoft Office, are necessary for administrative duties.- A friendly and approachable demeanor is expected, as the receptionist serves as the first point of contact for the company.- The candidate must be detail-oriented and able to multitask in a busy environment.- Prior experience in a similar role is preferred, but candidates with a strong willingness to learn will also be considered.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Kolkata
BPO Voice Customer Care Customer Support Customer Handling Customer Service Customer Relationship Inbound Calls Chat Support Good Communication Skills
Job SummarySolve LegalX Private Limited is looking for customer-focused and professional Customer SupportExecutives to provide excellent support experience, resolve customer queries efficiently, andmaintain strong customer relationships.Key Responsibilities- Handle customer inquiries through calls, emails, and chat support.- Provide accurate information regarding company services.- Resolve customer concerns and ensure timely issue closure.- Maintain customer records and update CRM/database.- Coordinate with internal departments for query resolution.- Follow up with customers and maintain service quality standards.- Ensure high customer satisfaction and retention.Requirements- 2-3 years of experience in Customer Support, Customer Service, Tele Support, or ClientCoordination.- Good communication skills in English, Hindi, and Bengali.- Strong interpersonal and problem-solving skills.- Ability to handle customer concerns professionally.- Basic computer knowledge and email handling skills.- Customer-first attitude with willingness to learn.Preferred Skills- Experience handling inbound/outbound customer calls.- Knowledge of CRM tools will be an advantage.- Ability to manage multiple customer interactions effectively.Benefits- Stable Work Environment- Career Growth Opportunities- Learning & Development Support- Supportive Team Environment
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  • Fresher
  • 3.5 Lac/Yr
  • Kalighat Kolkata
Drive Bike Food Delivery Customer Management Service Delivery Good Communication Navigation Skills
Food delivery by pidgeLocation available in - kalighatGuaranteed Fixed Earning (Base Cost)Weekday (Mon-Thu) - Rs 32WeekEnd (Fri-Sun) - Rs 40aranteed Order Surge[8AM-3PM & 7PGuaranteedM-12AM] - Rs 15- 25Any other time - upto Rs 05First Mile Payout distance - Rs 3 / KmLast Mile Payout distance - Rs 10/KmDaily Earning ---insentive500 -------------1001000------------ 3001500-------------5002000-------------7002500-------------10003000-------------1300HR contact - 8777017938 (TL)Vehicle type - bike / cycle / EVApply document - Aadhar card, PAN card , valid mobile numberMonthly salary up to - 20k - 45K
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  • 0 - 5 yrs
  • Kolkata
Customer Care Coordination Skills MS Office Word Computer Operations Back End Processing Basic Computer Skills Back Office Processing
We are looking for a Back Office Executive in Kolkata who will support daily operations and ensure smooth functioning of the office. This role is suitable for fresh graduates and individuals with up to five years of experience.Key Responsibilities:1. **Data Entry**: Accurately input and manage data in our systems to ensure information is up-to-date and accessible.2. **Documentation**: Prepare and maintain important documents, files, and records, ensuring they are organized and readily retrievable.3. **Communication**: Assist in coordinating communication between departments and responding to inquiries, helping to facilitate effective information flow.4. **Inventory Management**: Monitor and record the inventory of office supplies, ensuring that necessary materials are always available and replenished as needed.5. **Reporting**: Generate reports related to office operations, assisting management in evaluating performance and making informed decisions.To succeed in this role, candidates should possess strong attention to detail, good organizational skills, and the ability to manage multiple tasks effectively. Proficiency in using computers and office software is essential. A collaborative spirit and willingness to learn are expected, as is a professional attitude towards work and colleagues.
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  • Fresher
  • 1.3 Lac/Yr
  • Kolkata
Electronic Inventory Shop Helper Packing Shop Assistant Warehouse Helper Customer Handling Good Communication Customer Management
Helped in shop sales, arranged products properly, assisted in loading and unloading goods, and supported senior staff in daily store activities.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Baguihati Kolkata
Customer Care Back Office Processing Coordination Skills Power Point Microsoft Excel Photo Editing
Hiring Alert Back Office Executive (Female) Location: Baguihati, Kolkata
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Digha Medinipur
Restaurant Service Customer Care
We are looking for a dedicated and friendly Restaurant Waiter to join our team in Digha, Medinipur. The ideal candidate will assist in providing excellent customer service and ensuring a pleasant dining experience for our guests.Key Responsibilities:- **Serving Customers**: Greet guests as they arrive and take their orders accurately to ensure their dining experience is enjoyable.- **Food and Beverage Knowledge**: Learn the menu to provide information and recommendations to guests about food and drink options.- **Table Maintenance**: Keep dining areas clean and organized, and ensure tables are set up correctly before and after service.- **Handling Payments**: Process payments and give change accurately while ensuring a smooth checkout experience for guests.- **Collaboration with Team Members**: Work closely with kitchen staff and other waiters to coordinate service and ensure timely food delivery.Required Skills and Expectations:Candidates should have a minimum education level of 10th pass and ideally possess up to 2 years of experience in a similar role. A friendly and approachable demeanor is essential, as well as the ability to communicate clearly with guests. Good organizational skills are needed to manage multiple tables efficiently. Candidates should be a team player, willing to assist others, and able to adapt to the fast-paced restaurant environment. A good understanding of basic hygiene and safety standards is also important.
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Telecaller Fresher

Pravon Multifunction Pvt Ltd

  • 0 - 1 yrs
  • Kolkata
Customer Support Sales Process Voice Process
We are seeking a motivated BPO Telecaller to join our team in Kolkata. This role is suitable for individuals looking to gain experience or start their careers in the BPO industry. Key Responsibilities:1. **Customer Interaction**: You will engage with customers over the phone, addressing their inquiries and providing information about our products and services.2. **Lead Generation**: Your role will involve identifying potential customers and generating leads by making outbound calls and following up on inquiries.3. **Problem Resolution**: You will assist customers with any issues they may encounter, ensuring a positive experience and fostering customer loyalty.4. **Data Management**: Accurate record-keeping is essential, as you will input customer data and interactions into the system, maintaining up-to-date and organized records.5. **Team Collaboration**: You will work closely with your team to share insights and strategies for improving customer service and achieving sales targets.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade. We welcome individuals with 0 to 1 year of experience in a customer service role or call center. Strong communication skills in English and Hindi are necessary, along with the ability to listen actively and understand customer needs. A positive attitude, patience, and a willingness to learn are essential for success in this position. You should be eager to work in a fast-paced environment and be open to accepting feedback for continuous improvement.
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Kolkata
Customer Care Back Office Processing Back End Processing Backend Backend Process
As a Back Office Executive, you will play a crucial role in supporting our business operations. Your primary focus will be on ensuring that various administrative and operational tasks are completed efficiently to enhance the overall workflow.**Key Responsibilities:**- **Data Entry:** Accurately input and update information in databases, ensuring that all records are current and accessible for other team members.- **Documentation Management:** Organize and maintain physical and digital files to ensure quick retrieval of documents and compliance with company procedures.- **Communication Support:** Assist in managing both internal and external communications, responding to inquiries and directing them to the appropriate departments.- **Report Preparation:** Generate regular reports on various business metrics, helping management make informed decisions based on accurate data analysis.- **Customer Support Coordination:** Support front office staff by handling customer inquiries and processing orders, ensuring a seamless experience for clients.- **Inventory Management:** Monitor supplies and inventory levels, placing orders when necessary to avoid shortages and ensure operational continuity.Required skills and expectations include having a Bachelor's degree in fields like B.A, B.B.A, or B.Com, or a professional qualification. We value candidates who can work well both independently and as part of a team. Strong organizational skills, attention to detail, and proficiency in MS Office applications are essential. Excellent communication skills, both written and verbal, are necessary to interact effectively with team members and clients. Experience in a similar role is a plus but not mandatory.
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  • Fresher
  • Paschim Medinipur
Basic Maintenance Cleaning Teamwork Time Management Customer Service Inventory Management Cash Handling
We are looking for a dedicated Service Boy to join our team in Paschim Medinipur. This is a part-time position suitable for freshers who have completed their 10th grade. Key Responsibilities:- **Assisting Customers**: Greet customers warmly and help them with their needs, ensuring they have a pleasant experience.- **Maintain Cleanliness**: Keep the service area tidy by regularly cleaning tables and chairs, ensuring a welcoming environment for customers.- **Serve Food and Beverages**: Deliver food and drinks to customers' tables promptly and accurately, while ensuring high quality in presentation and service.- **Support Kitchen Staff**: Assist the kitchen team by transporting supplies and helping with basic food preparation when necessary.- **Handle Payments**: Take payments from customers quickly and accurately, ensuring all transactions are properly recorded.Required Skills and Expectations:- **Communication Skills**: Ability to speak clearly and engage with customers positively, contributing to a friendly atmosphere.- **Team Player**: Willingness to work alongside colleagues and support each other, creating a cooperative work environment.- **Attention to Detail**: Notice and take care of small details in service, cleanliness, and food presentation for overall customer satisfaction.- **Time Management**: Ability to manage time effectively in a busy environment and prioritize tasks as they arise.- **Basic Knowledge of Hygiene**: Understanding the importance of maintaining hygiene and cleanliness in the service area.
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Relationship Customer Support Voice Process Customer Service Customer Care
Solve the Customer quires and give the solution through the call.Company - Globiva pvtHS / Graduate / Male / Female all eligible1 Yr Experience required on PaperSalary - 19000inhand - 15000 Attendance bonus -2000Incentive upto - 30000Job location - Kolkata Sector 5
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Kolkata
Outbound Calling Customer Support Domestic BPO International Call Center Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Inbound Voice Process Call Center BPO Sales Fresher
We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- **Handling Incoming Calls:** You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- **Making Outbound Calls:** You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- **Maintaining Customer Records:** Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- **Working in a Team Environment:** Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.
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Airport Customer Service Associate - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bagdogra Darjeeling
Ground Staff Activities Airport Customer Service
We are seeking an enthusiastic Airport Customer Service Associate in Bagdogra to help ensure a positive experience for our travelers. This role is ideal for recent high school graduates or those with minimal experience who are eager to start their career in the aviation industry.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers as they arrive at the airport, creating a friendly atmosphere.- **Providing Information:** Assist passengers by answering questions about flights, airport services, and directions within the terminal.- **Check-in Assistance:** Help passengers with the check-in process, including printing boarding passes and tagging luggage.- **Handling Complaints:** Address customer concerns in a professional manner, offering solutions to enhance their travel experience.- **Coordinating with Other Teams:** Work closely with airline staff and security teams to ensure smooth operations and safety.**Required Skills and Expectations:**- Good Communication Skills: You should be able to communicate clearly and effectively with passengers and team members.- Customer Service Orientation: A friendly attitude and willingness to help others is essential for success in this role.- Problem-Solving Abilities: You need to think on your feet and find quick solutions to passenger issues.- Basic Computer Skills: Familiarity with computers and the ability to use standard office software is necessary for check-in and information tasks.- Team Player: Collaborate with colleagues and maintain a positive work environment focused on customer satisfaction. This position is a full-time role working from the office, providing a great opportunity for those looking to enter the world of aviation and customer service.
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Walkin For Airport Guest Relationship Executive Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • South 24 Parganas
Ground Staff Executive Airline Customer Service Ground Staff Activities
As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers at the airport. Your main responsibility will be to assist guests with their inquiries and provide exceptional service.- **Greet and Assist Guests**: Welcome travelers warmly and assist with any questions or concerns they may have regarding their journey.- **Provide Information**: Offer accurate information about flight schedules, airport facilities, and services available to enhance the customer experience.- **Handle Complaints**: Listen to guest complaints and issues patiently, providing solutions or escalating them to management when necessary to ensure resolution.- **Promote Airport Services**: Inform guests about the various services offered at the airport, including lounges, shopping, and dining options, to enhance their experience.- **Maintain Guest Records**: Keep accurate records of guest interactions and feedback to improve service quality and provide insights for future improvements.- **Collaborate with Team Members**: Work closely with your colleagues and other departments to ensure seamless communication and coordination for excellent guest service.To succeed in this role, you should have a friendly and approachable demeanor, along with good communication skills. A strong sense of responsibility and the ability to handle stressful situations are essential. Basic computer skills are required, and any experience in customer service will be an advantage, although not necessary. A high school diploma is the minimum educational requirement.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You
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  • Fresher
  • 7.5 Lac/Yr
  • Alipurduar
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are looking for a dedicated Airport Customer Service Associate to join our team in Alipurduar. This role is perfect for freshers who have completed their 10th grade and are eager to start a career in the travel and hospitality industry.Key Responsibilities:1. **Customer Assistance**: Provide guidance and support to passengers, helping them with check-in processes, boarding, and any inquiries they may have about flights or airport facilities.2. **Problem Resolution**: Address customer complaints and issues professionally and efficiently, ensuring that passengers feel valued and supported throughout their journey.3. **Information Provision**: Offer accurate information regarding flight schedules, airport services, and other relevant details to enhance the passenger experience.4. **Collaboration**: Work closely with other airport staff and departments to ensure smooth operations and assist in resolving any operational challenges.5. **Safety Compliance**: Follow all safety and security protocols to ensure the well-being of passengers and staff at all times.Required Skills and Expectations:Candidates should possess strong communication skills, allowing them to interact effectively with a diverse range of passengers. A positive attitude and a friendly demeanor are essential to provide excellent customer service. Basic computer skills are important for handling check-in systems and accessing flight information. Being a proactive team player, who can work under pressure in a fast-paced environment, will greatly contribute to the success of our airport operations.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Hooghly
Communication Skills Customer Management Customer Relationship
We are looking for an Airline Customer Service Executive to join our team in Hooghly. This is a full-time position suitable for individuals with little to no experience. A minimum educational qualification of 10th pass is required. The role involves a variety of customer-focused tasks to enhance the travel experience for our passengers.**Key Responsibilities:**- **Assist Passengers:** Provide support to passengers with inquiries about flight schedules, ticket bookings, and baggage information, ensuring they receive accurate and timely assistance.- **Handle Complaints:** Address customer complaints and concerns promptly, aiming to resolve issues to enhance customer satisfaction and loyalty.- **Coordinate with Airlines:** Liaise with various airlines to gather information on flight details, cancellations, and changes, ensuring passengers are kept informed.- **Process Ticket Sales:** Assist in the processing of ticket sales, answering questions related to fares, and providing necessary documentation to passengers.- **Maintain Records:** Keep accurate records of customer interactions and transactions to support service improvement and provide feedback to management.**Required Skills and Expectations:**Candidates should possess strong communication skills, as the role demands regular interaction with passengers. A friendly and approachable demeanor is essential for providing excellent service. Basic computer skills are necessary for using booking systems and handling inquiries. Applicants should be reliable, punctual, and able to work in a fast-paced environment. Being a team player with a positive attitude will also help in effectively addressing customer needs and contributing to a collaborative workspace.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Hooghly
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are looking for a dedicated Airport Ramp Executive to join our team in Hooghly, India. This full-time position is ideal for candidates who have recently completed their 10th grade and are eager to start their careers in the aviation industry.Key Responsibilities:1. **Aircraft Handling**: Assist in the safe arrival and departure of aircraft by coordinating ground support activities, ensuring that all procedures are followed.2. **Baggage Services**: Manage the loading and unloading of luggage and cargo, ensuring that all items are handled carefully to prevent damage.3. **Safety Protocols**: Follow all safety regulations while performing ramp operations, ensuring a secure environment for staff and passengers.4. **Communication**: Work closely with flight crews, ground staff, and other team members to ensure seamless operations during busy arrivals and departures.5. **Equipment Operation**: Handle ground support equipment, like tugs and conveyor belts, ensuring they are operated safely and efficiently.Required Skills and Expectations:Candidates should have excellent communication skills and the ability to work effectively in a team. A good understanding of safety procedures is essential. You should be physically fit, as the position involves manual labor. Applicants should demonstrate reliability and a commitment to delivering high-quality support in a fast-paced environment. Previous experience is not required, making this an excellent opportunity for those looking to enter the aviation industry.
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  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Kolkata
Good Communication Basic Computer Skills Lead Generation Sales
As a Customer Support Executive, your primary role will be to assist customers with their inquiries and ensure a positive experience. You will be the first point of contact for customers seeking support.**Key Responsibilities:**- **Respond to Customer Inquiries**: Handle incoming calls, emails, and messages to address customer questions and issues effectively.- **Provide Product Information**: Offer detailed descriptions and answers about our services and products to help customers make informed decisions.- **Troubleshoot Issues**: Identify problems that customers face and guide them through the steps to resolve these issues promptly.- **Maintain Customer Records**: Accurately document customer interactions and feedback in our system to ensure seamless follow-ups.- **Foster Positive Relationships**: Build rapport with customers to enhance their trust and loyalty towards the brand.- **Collaborate with Teams**: Work closely with other departments to address customer concerns, share feedback, and improve service delivery.Required skills and expectations for this role include:- **Strong Communication Skills**: You should be able to express ideas clearly and interact positively with customers.- **Problem-Solving Ability**: You must think quickly on your feet to provide solutions to customer queries.- **Patience and Empathy**: Understanding customer frustrations and addressing them calmly is crucial.- **Basic Technical Skills**: Familiarity with computer systems and customer service software is beneficial.- **Team Player Attitude**: You should be open to collaborating with colleagues to ensure customer satisfaction.- **Willingness to Learn**: An eagerness to improve skills and knowledge about products will be important for success in this role.
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Communication Skills Verbal and Written Active Listening Clear and Concise Explanations. Problem-Solving Analytical Thinking Methodical Troubleshooting Logical Reasoning. Customer Service Patience Empathy Professionalism De-escalation Techniques. Time Management Multitasking Prioritization Ticket Management. Technical Aptitude Quick Learning Adaptability to New Technologies Resourcefulness.
We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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Interview For BPO Executive || B.Com - Freshers

Rightfit Resources OPC Pvt. Ltd.

Active Listening Excellent Verbal and Written Communication Customer Service Orientation Problem-solving Empathy Patience Time Management Multitasking Computer Proficiency Data Entry Accuracy Adaptability Teamwork Stress Management and Positive Attitude.
Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Siliguri
Administrative Skills Clerical Work Basic Computers Followups Customer Service Interpersonal Skills Receptionist Activities
Qualification- Basic Computer knowledge, Graduate.Key Requirements: An Administrative Coordinator must have proven work experience as as an admin in the Healthcare Industry. We are looking for a young and talented coordinator who is experienced and passionate to work in the given work profile.Required skill- effective communication Skill, should be fluent in English, Hindi, BengaliSalary: 10K-12KLocation - Siliguri*Requirements: *Strong Communication skills.Fluency in English, Hindi, & BengaliHave good knowledge of hospital administration.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Kolkata
Telesales Executivetelecaller Executive Sales Sales Relationship Relationship Officer Client Services Executive Customer Management Client Solutions Good Communication Skills
Kamlesh Steel Industries is seeking dynamic and results-driven Telecalling and Sales professionals (Female only) to join our team in Kolkata. This is a work-from-home position offering a salary commensurate with industry standards, skills, and experience. Please note that this role is target-based, aligning with standard salary practices.Key Responsibilities:1. Make approximately 100 to 150 cold calls daily to prospective clients.2. Engage with clients to explore business opportunities and establish strong relationships.3. Manage emails and maintain accurate records of interactions.4. Demonstrate creativity, confidence, and an outgoing personality.5. Represent the company in a professional and intelligent manner.6. Communicate fluently in Hindi, English, and the local language (Bengali).7. Possess excellent communication and persuasive skills.8. Conduct in-person meetings within the state when required to foster business growth.Interview Process:* Round 1: Telephonic interview.* Round 2: Video conferencing interview (if required).Note:* Job Timing: 9:30 AM to 6:30 PM (9 hours)* Off on Sundays and public holidays as per company policies.* At Least 1 year or more Experience candidate given preference
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Birbhum
Appointment Scheduling Multi-tasking Organization Problem-solving Professionalism Teamwork Telephone Etiquette Hospitality Time Management Customer Service Cash Handling Conflict Resolution Computer Skills Attention to Detail Data Entry
As a Front Desk Representative, you will be the first point of contact for visitors and clients, making a positive first impression. Your role is crucial in creating a welcoming environment and ensuring smooth administrative operations.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and professionally, ensuring they feel comfortable and attended to upon arrival.- **Manage Phone Calls:** Answer incoming calls, direct them to the appropriate department, and take messages when necessary, helping maintain clear communication.- **Scheduling Appointments:** Assist in maintaining the appointment calendar by scheduling meetings and managing visitors schedules efficiently.- **Maintain Front Desk Area:** Keep the front desk organized and presentable, ensuring that promotional materials and important information are readily available.- **Provide Information:** Offer accurate information about services, programs, or facilities to clients and visitors, ensuring their questions are resolved promptly.- **Handle Daily Correspondence:** Manage incoming and outgoing mail, packages, and communication, ensuring that all correspondence is processed efficiently.**Required Skills and Expectations:**- Strong communication skills are essential for effective interaction with clients and team members.- A friendly and approachable demeanor is necessary to create a welcoming atmosphere.- Basic computer skills, including proficiency with word processing and spreadsheet software, are important for handling administrative tasks.- Attention to detail is needed to manage schedules and ensure that all information is accurate.- Candidates should be punctual, reliable, and able to work efficiently in a fast-paced environment.
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Front Desk Representative Fresher

Axis Group of Services

  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Paschim Bardhaman
Appointment Scheduling Multi-tasking Organization Problem-solving Professionalism Teamwork Telephone Etiquette Hospitality Time Management Customer Service Cash Handling Conflict Resolution Computer Skills Attention to Detail Data Entry Communication Patience Adaptability
We are looking for a friendly and organized Front Desk Representative to join our team in Paschim Bardhaman. This role is important for creating a welcoming environment for our visitors and ensuring smooth operations at our front desk.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and provide them with necessary information to make their visit pleasant.- **Manage Phone Calls:** Answer incoming calls professionally and direct them to the appropriate department or person as needed.- **Check-In and Check-Out:** Assist visitors with the check-in and check-out process, ensuring all records are accurate.- **Maintain Records:** Keep track of visitors and important documents, ensuring everything is up-to-date and easily accessible.- **Provide Information:** Offer helpful information about the companys services, schedules, and facilities to visitors and clients.**Required Skills and Expectations:**- Strong communication skills are essential for clear interactions with visitors and team members.- A positive and friendly attitude is important to create a welcoming atmosphere at the front desk.- Basic computer skills are required for managing appointments, records, and communication through email.- Time management skills are necessary to handle multiple tasks efficiently in a busy environment.- Candidates should be reliable and punctual, demonstrating professionalism in every situation.- A minimum education of 12th pass is required, and previous experience in customer service or a similar role is a plus, but not mandatory.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Nadia
Appointment Scheduling Multi-tasking Organization Problem-solving Professionalism Teamwork Telephone Etiquette Hospitality Time Management Customer Service Cash Handling Conflict Resolution Computer Skills Attention to Detail Data Entry Communication Patience Adaptability
Key ResponsibilitiesWelcome customers and visitors as they enter the branch.Guide customers to the appropriate department or banking officer.Answer phone calls, emails, and general inquiries.Assist customers with account-related requests, forms, and documentation.Schedule appointments with relationship managers or loan officers.Provide information about banking products and services.Handle customer complaints and direct them to the relevant team for resolution.Maintain visitor records and branch reception areas.Support administrative tasks such as filing, data entry, and record keeping.Ensure compliance with bank policies, confidentiality standards, and security procedures.Required SkillsStrong communication and interpersonal abilities.Customer service orientation.Basic understanding of banking products and processes.Computer proficiency, including office software and banking systems.Organizational and multitasking skills.Professional appearance and behavior.Ability to remain calm and courteous under pressure.Typical QualificationsA bachelor's degree is often preferred.Prior experience in customer service, reception, or banking is an advantage.Knowledge of local languages and English can be beneficial.Career GrowthA Front Desk Representative can progress to roles such as:Customer Service ExecutiveRelationship OfficerPersonal BankerBranch Operations ExecutiveAssistant Branch Manager (with experience and additional training)
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