Customer Care Job Vacancies in West Bengal

As an Airline Customer Service Representative based in Tamluk, you will play a crucial role in providing excellent service to our passengers. You will assist customers with their travel needs and ensure a smooth and enjoyable experience.**Key Responsibilities:**- **Assist Passengers:** Help customers with booking flights, making changes to reservations, and providing flight information to ensure a seamless travel experience.- **Handle Inquiries:** Respond to questions and concerns from passengers in a friendly and professional manner, providing accurate information about services and policies.- **Resolve Issues:** Work to resolve any problems that passengers may encounter, such as delays or ticketing issues, ensuring customer satisfaction.- **Process Transactions:** Manage ticket sales and process payments efficiently, ensuring that all transactions are handled according to company guidelines.- **Maintain Records:** Keep accurate records of customer interactions and transactions to ensure proper follow-up and reporting.To be successful in this role, you should have good communication skills and a friendly demeanor as you will interact with a diverse group of travelers. Patience and problem-solving abilities are essential, as you will deal with a range of inquiries and challenges. A basic understanding of computer systems is important for managing bookings and transactions. Candidates should be able to work well in a team and have a commitment to providing high-quality customer service. A minimum education of a 10th-grade pass is required, and prior experience is not necessary.

We are seeking a skilled Project Manager to oversee our projects in Kolkata, India. This full-time position is ideal for candidates with 5 to 10 years of experience in project management and holds a graduate degree. Key Responsibilities:1. **Project Planning**: Develop clear project plans that outline tasks, timelines, and resource allocations to ensure projects are completed on time and within budget.2. **Team Coordination**: Collaborate with different teams to ensure everyone understands their roles and responsibilities, fostering a productive and positive work environment.3. **Progress Tracking**: Monitor project progress through regular check-ins and reports, identifying any issues early and implementing solutions to keep the project on track.4. **Stakeholder Communication**: Maintain open lines of communication with stakeholders, providing updates and addressing any concerns they may have throughout the project lifecycle.5. **Quality Assurance**: Ensure that all project deliverables meet the required standards and specifications, making adjustments as necessary to achieve desired outcomes.6. **Risk Management**: Identify potential project risks and develop mitigation strategies to handle any unexpected challenges that may arise.Required Skills and Expectations:The ideal candidate should have strong leadership skills, the ability to multitask and prioritize effectively, and excellent communication skills. A proactive attitude toward problem-solving, along with proficiency in project management tools and software, is essential. Candidates should also demonstrate a strong ability to work collaboratively within a team-driven environment.

We are seeking a dynamic and customer-focused Relationship Manager to manage client relationships, provide personalized matchmaking services, and achieve assigned business targets. The ideal candidate will be responsible for ensuring high customer satisfaction, driving membership upgrades, maintaining regular client engagement, and supporting clients throughout their matrimony journey.Key ResponsibilitiesClient Relationship ManagementBuild and maintain strong relationships with assigned clients.Understand client preferences, expectations, and partner requirements.Provide personalized matchmaking assistance and recommendations.Conduct regular follow-ups with clients regarding profile activity and match responses.Ensure a high level of customer satisfaction through timely and professional service.Address client concerns, objections, and escalations effectively.Service DeliveryGuide clients on profile enhancement and effective usage of matrimony services.Coordinate introductions and facilitate communication between prospective matches.Monitor client engagement and proactively suggest suitable profiles.Maintain accurate records of client interactions in the CRM system.Ensure service commitments and quality standards are consistently met.Sales & Revenue GenerationAchieve monthly, quarterly, and annual revenue targets.Drive membership renewals, upgrades, and premium service sales.Identify cross-selling and upselling opportunities.Convert leads and inquiries into paid memberships.Maintain target achievement while ensuring a positive customer experience.Performance & ReportingTrack daily activities, conversions, and client interactions.Prepare and submit performance reports to management.Maintain data accuracy and compliance with company policies.Contribute to team goals and participate in performance review meetings.Key Performance Indicators (KPIs)Revenue target achievement.Membership renewal and upgrade conversion rate.Customer satisfaction score.Client retention rate.Number of successful profile engagements/interactions.Follow-up and service quality adherence.Required QualificationsBachelor's degree in Business Administration, Marketing, Communications, or related field.

Herbal products safely deliver to customers.Collect Cash on Delivery (COD) payments.Maintain polite and professional behavior with customers.Report daily deliveries to the supervisor.Follow delivery schedules and company guidelines.

Hiring Alert GNM Staff Nurse Hooghly (Hindmotor) Were hiring GNM Staff Nurses for a reputed hospital in Hooghly (Hindmotor). Position: GNM Staff Nurse Qualification: GNM Nursing Experience: Freshers to 1 Year Eligibility: Both Male & Female Candidates Can Apply Candidates registered with any recognized Nursing Council/Board in India are welcome. Salary: 10,000-12,000/month Benefits: Free Hostel & Food Interview: Wednesday (Walk-in)Interested candidate mail your cv Take the next step in your nursing career with a leading healthcare organization in Hooghly (Hindmotor). Shortlisted candidates will be contacted by the HR team.

URGENT HIRING GROUND STAFF KOLKATA AIRPORT Position: Ground Staff Location: Kolkata Airport Qualification: Graduation Must Salary: 16,000 - 20,000 per month Eligibility: Graduation is mandatory Passport is mandatory No visible tattoos Good communication and interpersonal skills Customer service-oriented attitude Willing to work in rotational shifts.INTERESTED CANDIDATES SHARE YOUR RESUME AT - snehasis.joomvista98@gmail.com Work with some of the most prestigious companies in the aviation industry.

We are Looking for a Customer Support Officer to Join Our Team in Kolkata. this is a Full-time Position. as a Customer Care Manager, You Will Play a Vital Role in Ensuring Our Customers Receive Excellent Service. Freshers are Welcomed to Apply for this Position.**key Responsibilities:**- **manage Customer Interactions:** Handle Customer Inquiries and Complaints Through Various Communication Channels to Ensure Their Issues are Addressed Effectively.- **lead the Customer Care Team:** Supervise and Guide Team Members to Maintain High-quality Service Standards and Assist Them in Resolving Complex Customer Issues.- **monitor Performance Metrics:** Keep Track of Customer Service Metrics such as Response Times and Customer Satisfaction to Identify Areas for Improvement.- **coordinate Training Sessions:** Organize Training for Team Members On Customer Service Skills and Product Knowledge to Enhance Their Capabilities.- **develop Customer Service Policies:** Help Create and Implement Policies that Improve Customer Service Processes and Ensure Consistency Across the Team.**required Skills and Expectations:**- Strong Communication Skills: Ability to Communicate Clearly and Confidently, Both Verbally and in Writing.- Problem-solving Abilities: Capable of Identifying Issues and Thinking Critically to Find Effective Solutions Quickly.- Team Leadership: Possess Skills to Motivate and Manage a Team While Fostering a Positive Work Environment.- Adaptability: Be Open to Learning and Adjusting to New Processes and Technologies to Enhance Customer Service.- Basic Computer Skills: Familiarity with Computers and Software Used in Customer Service Will Be Beneficial.This Role is Perfect for Those Who are Enthusiastic About Helping Customers and are Looking to Start Their Careers in Customer Care.

Good communication skill (Bengali / Hindi / English preferred) Handling customer queries & tour bookings Explaining tour packages to customers Phone call & WhatsApp handling Basic computer knowledge (MS Word / Excel / WhatsApp) Friendly behaviour & positive attitude Freshers can apply (experience preferred but not mandatory) Age: 1835 years Full-time / Part-time option availableBenefits: Attractive salary + incentives Growth opportunity in travel industry Tour-related learning & exposure Safe & professional working environment

We are looking for dynamic and dedicated Multi Tasking Staff to join our team. This part-time role is perfect for freshers who have completed their 10th grade education. The work will primarily be done from home, providing a flexible working environment. Below are the key responsibilities and required skills for this position.**Key Responsibilities:**- **General Administrative Support**: Assist in various administrative tasks such as data entry, managing files, and maintaining records to ensure smooth operations.- **Communication Management**: Handle incoming and outgoing communications, including emails and messages, ensuring all queries are addressed promptly.- **Inventory Management**: Help in tracking and managing office supplies and equipment, ensuring that everything is stocked and organized.- **Research Tasks**: Conduct simple research as required, gathering data and information to assist the team in decision-making processes.- **Support Team Members**: Provide support to other team members with their tasks as needed, promoting teamwork and collaboration.**Required Skills and Expectations:**The ideal candidate should be detail-oriented and possess good organizational skills. Basic computer knowledge and familiarity with software such as MS Office are essential. Good communication skills, both written and verbal, are important to succeed in this role. A positive attitude, willingness to learn, and the ability to work independently from home are highly valued. Being a quick learner and adaptable to varying tasks will ensure success in this diverse role.

As a Travel Advisor, you will play a key role in helping clients plan their trips, ensuring a smooth and enjoyable travel experience. **Key Responsibilities:**- **Consult with Clients:** Engage with clients to understand their travel preferences, needs, and budget, allowing you to offer tailored travel solutions.- **Create Itineraries:** Design detailed travel itineraries that include transportation, accommodations, activities, and dining options, ensuring all details align with client expectations.- **Book Travel Arrangements:** Make necessary reservations for flights, hotels, and tours, while ensuring all confirmations are communicated clearly to clients.- **Provide Travel Advice:** Share expert travel tips, including destination information, best travel times, and necessary documentation, helping clients make informed decisions.- **Handle Customer Inquiries:** Respond promptly to client inquiries and address any issues that may arise before, during, or after their travel, ensuring excellent customer service.- **Stay Updated on Travel Trends:** Research and remain informed about travel trends, popular destinations, and industry changes to provide accurate and relevant information to clients.**Required Skills and Expectations:**Candidates should possess strong communication skills to effectively interact with clients and understand their needs. Organizational abilities are essential to manage multiple travel plans efficiently. A background in travel, tourism, or customer service is preferred, but not mandatory for those eager to learn. Candidates should be detail-oriented and able to work under pressure, with a passion for travel being a significant advantage. A willingness to collaborate in a team environment is also important.

We are seeking a dedicated Customer Care Executive to join our team in Behala. This role is ideal for individuals who are eager to assist customers and enhance their experience. **Key Responsibilities:**- **Customer Assistance:** Engage with customers through various communication channels to address inquiries, complaints, and service needs. Your friendly approach will help build strong relationships with customers.- **Problem Solving:** Identify customer issues and provide effective solutions in a timely manner. You will use your critical thinking skills to ensure customer satisfaction.- **Product Knowledge:** Maintain a thorough understanding of our products and services. This knowledge is vital for providing accurate information and guidance to customers.- **Record Keeping:** Document customer interactions and feedback in the system. Accurate records help improve service quality and track customer issues for follow-up.- **Team Collaboration:** Work closely with other team members to share insights and improve service processes. Teamwork is essential for creating a supportive work environment.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with customers. A positive attitude and a strong commitment to customer service are essential. Basic computer skills are required for managing records and communication. Being a team player and having the ability to work in a fast-paced environment will contribute to your success. Both freshers and experienced candidates (0 - 6 years) are welcome to apply, making this an excellent opportunity for those looking to start or advance their careers in customer care.

We are looking for a skilled International Travel Sales Executive to join our team in Rajarhat Gopalpur. This role is ideal for a motivated individual with a passion for travel and an ability to connect with clients.As an International Travel Sales Executive, your primary responsibility will be to sell international travel packages to potential customers. You will engage with clients to understand their travel needs, provide personalized recommendations, and assist them in designing their dream vacations. You will also work closely with travel suppliers to negotiate the best rates and ensure quality service.Key responsibilities include:- **Client Engagement:** Build strong relationships with clients by understanding their travel preferences and offering tailored solutions.- **Sales Targets:** Meet and exceed sales targets by proactively seeking out new clients and upselling travel packages.- **Market Research:** Stay updated on global travel trends and competitor offerings to provide clients with relevant information.- **Documentation:** Prepare travel itineraries and ensure all necessary arrangements, such as flights, accommodations, and activities, are organized properly.You should possess excellent communication and interpersonal skills, with a demonstrated ability to sell and negotiate effectively. A strong customer service orientation is essential. Candidates must have at least 1-2 years of sales experience in the travel industry and should hold a graduate degree. This full-time position requires you to work from the office in a collaborative environment.

We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

URGENT HIRING ALERT KOLKATA AIRPORT GROUND STAFF Position: Ground StaffEligibility: Both Male & Female Candidates Can Apply Qualification: Graduation Age Limit: 18-25 Years Salary & Benefits:* Salary: 20,000+ per month* PF & ESI Benefits Interview Mode: Walk-in Interview Interview Starts: Monday, 7th July Requirements:* Valid Passport is Mandatory* No Visible TattoosPlease share your resume on this mail id - snehasis.joomvista98@gmail.com Grow Your Career in the Aviation Industry!Dont miss this opportunity to begin your career as a Kolkata Airport Ground Staff. Attend the walk-in interview and take the first step toward a rewarding future.Shortlisted candidates will be contacted by the HR team for the next steps.

As an Airport Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include the following:- **Passenger Check-in Assistance**: Help passengers with the check-in process, ensuring all necessary travel documents are verified and bags are tagged properly.- **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that it is delivered to the right aircraft and handled according to safety protocols.- **Customer Service**: Address passenger inquiries and assist with any concerns, providing information about flight schedules, gate changes, and other essential details.- **Boarding Coordination**: Oversee the boarding process by scanning boarding passes and ensuring that passengers board their flights in an orderly manner.- **Safety Checks**: Conduct necessary safety inspections and ensure compliance with airport regulations and procedures at all times.To excel in this role, you should possess the following skills and qualities:- **Communication Skills**: You must be able to communicate clearly and effectively with passengers and team members, providing assistance and instructions as needed.- **Attention to Detail**: A keen eye for detail is important to ensure that all processes are carried out accurately, especially with handling luggage and travel documents.- **Ability to Work in a Team**: Collaborating with your colleagues is essential for maintaining efficient airport operations.- **Adaptability**: The airport environment can be fast-paced and unpredictable, so being adaptable to changing situations is crucial.- **Customer-Centric Approach**: A strong focus on customer service will help you provide a positive experience for travelers.

At Global Travel Xperts Private Limited, we specialize in providing seamless international travel solutions for our customers. With a strong focus on delivering high-quality travel experiences, we aim to make international journeys convenient, cost-effective, and hassle-free. We are expanding our team and inviting enthusiastic individuals to join us as Travel Advisors.