Customer Care Job Vacancies in West Bengal

We are looking for a dedicated Bike Mechanic with 1 to 3 years of experience to join our team in Rampurhat. This full-time position involves working in an office environment where youll be responsible for maintaining and repairing bikes to ensure they run smoothly.Key responsibilities include:1. Bike Maintenance: Perform regular maintenance tasks such as oil changes, tire rotations, and brake adjustments to keep bikes in top condition.2. Repairs: Diagnose issues with bikes and repair them effectively, including engine work and electrical system repairs.3. Customer Service: Interact with customers to understand their bike problems, provide accurate estimates for repairs, and explain the work performed after completion.4. Record Keeping: Maintain detailed records of services performed, parts used, and new issues identified for future reference.To succeed in this role, candidates must possess a high school education (10th pass) and should have a solid understanding of bike mechanics. Strong problem-solving skills, attention to detail, and the ability to work efficiently under pressure are essential. The ideal candidate should also be able to communicate clearly with customers and demonstrate a passion for bikes. This position is open to male applicants only. If you meet these qualifications and are eager to provide excellent service, we encourage you to apply.

Need male candidates for night shift 5pm to 2am, good promotion after 1 year, salary hike and carrier growth

*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-in** Eligibility:* Graduate** Salary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000** Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed Off** Requirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.*

*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-inEligibility:* GraduateSalary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9125776661 and confirm their availability for the walk-in interview.*

We are looking for a dedicated Front Office Receptionist to join our reputed medical clinic located in Behala Bakultala, Kolkata. This is a full-time position ideal for female candidates residing nearby.In this role, you will be the first point of contact for patients and visitors, providing a warm and professional welcome. Your key responsibilities will include managing the reception area, answering phone calls, scheduling appointments, and assisting with patient queries. You will also maintain patient records and ensure that all administrative tasks are processed smoothly.To excel in this position, you should possess excellent interpersonal and communication skills, with a keen eye for detail. You must be proficient in handling office equipment such as telephones and computers, as well as managing scheduling software. Being organized and able to multitask in a fast-paced environment is essential. A customer-oriented attitude and a strong commitment to patient care are crucial for this role.Candidates must have completed their 12th education and have 2 to 5 years of relevant experience as a receptionist, preferably in a medical setting. The work location is from the office, and daily attendance at the clinic is required. Working hours and other specific schedule details will be communicated during the interview. If you meet these qualifications and are looking to contribute to our clinics success, we encourage you to apply.

We are seeking a dedicated Front Office Executive to join our team in Digha, Medinipur. This full-time role is ideal for a motivated female candidate with 2 to 5 years of relevant experience. The successful applicant will play a crucial role in enhancing our customer service.Key Responsibilities:1. Customer Interaction: You will greet visitors warmly, answering inquiries and providing information about our services, which helps create a welcoming environment.2. Administrative Tasks: Handling phone calls and emails efficiently is part of your role, ensuring timely communication within the office and with clients.3. Record Management: Maintaining accurate records and files for office operations will be essential, contributing to the smooth functioning of our front office.4. Coordination: You will work closely with other departments to schedule appointments and manage bookings, ensuring that all operations run seamlessly.Required Skills and Expectations:The ideal candidate will have completed at least the 12th grade and possesses strong communication skills to interact effectively with clients and colleagues. A friendly demeanor and a customer-oriented mindset are expected. Proficiency in basic office software is necessary to handle administrative tasks, and organizational skills are crucial to maintaining records efficiently. Your ability to multitask and remain calm under pressure will greatly contribute to our teams success in providing excellent service.

Job Description: Back Office Executive -PNB MetLife Position OverviewWe are lookingfor a dedicated and detail-oriented Back Office Executive to join our dynamic team at PNB MetLife! In this role, you will be the backbone of our administrative and operational functions, ensuring seamless daily workflows, accurate documentation, and exceptional support for our sales and service teams.

Join as a Delivery Partner and earn attractive income by delivering orders safely and on time. Flexible working hours, simple delivery process, regular orders, and performance-based earnings. Suitable for candidates seeking full-time or part-time delivery opportunities with growth potential.10 orders -700 rs20 orders-1300

We are seeking a Customer Service Associate to join our team in Salt Lake, Kolkata. In this role, you will help customers by answering questions, resolving issues, and providing information about our products and services.Key Responsibilities:1. Assist Customers: Respond to customer inquiries via phone, email, or chat, ensuring clear and courteous communication.2. Resolve Issues: Handle customer complaints and concerns promptly, working toward effective solutions to enhance customer satisfaction.3. Product Knowledge: Maintain a deep understanding of our products and services so you can assist customers accurately and confidently.4. Document Interactions: Keep detailed records of customer interactions and transactions to help track issues and improve service quality.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience and share feedback on processes.Required Skills and Expectations:Candidates should have passed the 12th grade with a strong desire to learn and grow in the customer service field. Freshers are welcome, and prior experience is not necessary. Excellent communication and interpersonal skills are essential to effectively engage with customers. A positive attitude, patience, and problem-solving abilities are crucial to succeed in this role. You should be comfortable working full time from the office and possess the ability to work under pressure while maintaining a friendly demeanor.

As a Food & Beverage Executive, you will play a vital role in ensuring an exceptional dining experience for guests. Your responsibilities will include:- Customer Service: Provide excellent service to guests by greeting them warmly, taking orders, and addressing any inquiries or concerns they may have.- Order Management: Accurately record and input food and beverage orders into the system to ensure timely and precise service.- Inventory Monitoring: Assist in monitoring the stock of food and beverage items to ensure availability and fresh supplies for daily operations.- Cleanliness and Presentation: Maintain a clean and organized environment in dining areas, ensuring tables are set properly and every aspect of the dining experience meets quality standards.- Team Collaboration: Work closely with kitchen and service teams to facilitate smooth operations and prompt service during busy periods.To thrive in this role, applicants should possess the following skills and attributes:- Strong Communication Skills: Must communicate effectively with guests and team members to facilitate a positive dining experience.- Attention to Detail: Ability to pay attention to specific requests from guests and ensure that orders are fulfilled accurately.- Team Player: Willingness to work cooperatively with others in a fast-paced environment.- Basic Understanding of Food and Beverage Service: Familiarity with food and beverage operations is a plus but not required; a passion for the hospitality industry is essential.This full-time position requires a commitment to delivering high-quality service in a work-from-office setting, and it is specifically open to female candidates.

As a Customer Service Associate, you will play a vital role in enhancing our customers' experience. Your primary responsibilities will include:- Responding to Customer Inquiries: You will answer questions from customers via phone, email, or chat, providing clear and accurate information about our products and services.- Resolving Issues: When customers encounter problems, you will help identify solutions and provide guidance to ensure a positive outcome.- Processing Orders: You will assist customers with placing, modifying, or canceling orders, ensuring a seamless transaction process.- Maintaining Customer Records: Accurately entering and updating customer information in our systems will be essential to keep records current and accessible.- Collaborating with Team Members: Working closely with your colleagues, you will share customer feedback and insights to help improve services and products.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. A positive attitude and the ability to manage multiple tasks at once are critical. You should also be detail-oriented, ensuring accurate record-keeping and order processing. Experience in customer service, whether in person or over the phone, will help you excel in this position. A minimum of a 12th-grade education is required, and prior experience in a similar role between 1 to 4 years is desirable. Being punctual and reliable is expected, along with the willingness to work a full-time schedule from our Salt Lake office.

1. Front Desk ManagementWelcome and greet visitors, candidates, students, parents, clients and guests professionally.Maintain a neat, organized and professional reception area.Understand the purpose of visitors and direct them to the appropriate person or department.Maintain visitor entry and exit records.2. Telephone & CommunicationReceive and transfer incoming telephone calls.Handle basic enquiries and provide accurate information.Take messages and ensure timely communication to the concerned employee.Maintain professional communication with candidates, parents, clients and visitors.3. Candidate / Customer SupportReceive candidates and guide them to the appropriate counsellor or department.Provide basic information regarding courses, appointments and office procedures.Coordinate appointments and meetings.Maintain a courteous and helpful attitude while dealing with visitors.4. Administrative SupportMaintain reception registers, appointment records and related documents.Receive and distribute courier, letters and other documents.Support HR/Admin in routine office activities.Assist with photocopying, scanning, printing and basic documentation when required.Maintain records of office supplies required at the reception.

CUSTOMER SUPPORT EXECUTIVELocation:KolkataInterview Mode: Walk-inEligibility: GraduateSalary:Fresher: CTC: 18,000 Take Home: 13,000Experienced: CTC: 20,000 Take Home: 15,000Job Details: Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:Good communication skills and a customer-friendly attitude.Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.