60

Customer Relationship Executive Job Vacancies in Jharkhand

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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Dhanbad
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a motivated Airlines Executive to join our team in Dhanbad, India. This full-time position is ideal for individuals looking to build a career in the aviation industry, particularly those with up to two years of experience.nnKey responsibilities include managing reservations and bookings, where you will assist customers in planning their travel and ensuring a smooth booking process. You will also provide customer support by addressing inquiries and resolving issues effectively, maintaining high standards of service. Additionally, you will work closely with airline partners, ensuring all transactions are accurate and up-to-date.nnCandidates should have at least completed the 10th grade and possess strong communication skills, allowing you to interact well with customers and team members. Attention to detail is essential, as you will handle important information regarding flight schedules and passenger details. A positive attitude and willingness to learn will help you succeed in this role, as you will be part of a fast-paced environment that values teamwork and collaboration. nnOverall, we are looking for dedicated individuals who are eager to grow in the airline industry and who can thrive in an office setting. If you are passionate about travel and customer service, this could be the perfect opportunity for you.
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Opening For Customer Relationship Executive

YMW Startup Incubation & Accelerator Centre (YSIAC)

  • 2 - 4 yrs
  • 1.5 Lac/Yr
  • Dhanbad
Customer Relationship Call Processing Inbound Calls Email Support Executive
We are seeking a Customer Relationship Executive to join our YMW STARTUP INCUBATION & ACCELERATOR CENTRE (YSIAC) team in Dhanbad. This role is ideal for individuals with 2-4 years of experience in customer service, who are committed to enhancing customer satisfaction and building strong relationships.Key Responsibilities:- Customer Interaction: Engage with customers to understand their needs and provide timely resolutions to their inquiries.- Relationship Management: Build and maintain long-term relationships with clients to ensure customer loyalty and retention. - Feedback and Reporting: Gather customer feedback and report insights to improve services and address any issues affecting customer experience.- Collaboration: Work closely with other team members and departments to deliver a seamless customer experience and resolve issues efficiently.Required Skills and Expectations:The ideal candidate should have a graduate degree and possess excellent communication and interpersonal skills. Strong problem-solving abilities are vital, as is the capacity to manage customer relationships effectively. Candidates must be proficient in handling multiple tasks, with a customer-focused mindset. Ability to work collaboratively within a team environment is essential. Additionally, candidates should be comfortable working from the office and have a proactive approach to customer service, ensuring that every customer's needs are addressed promptly and effectively.
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Hiring Freshers || CRM Executive

Alishba Financial Services

  • Fresher
  • Bank More Dhanbad
Tele Caller Calling Customer Relationship CRM Marketing Communication Customer Support Clinet Handling Communication Skills CRM Strategy Service Marketing Convincing Power CRM Sales Customer Handling Client Retention
CRM Executive OpportunityWork profile: Telecalling & client acquisition CRM handling & follow-up KYC assistance Bank Account Opening Demat Account Credit Card Loan & Banking Consultancy Customer support & documentationInterested candidates contact karein for more details.
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Cargo Executive Fresher

Nigam Tori Opc Pvt Ltd

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ranchi
Good Communication Skills Customer Relationship
Cargo Executive / Cargo Staff - Job DescriptionThe primary responsibility of a Cargo Executive / Cargo Staff is to manage the receiving, documentation, storage, handling, and movement of goods, parcels, and shipments at the airport.Main Responsibilities:Receive and dispatch incoming and outgoing cargo.Maintain cargo documentation and perform data entry.Verify shipment details, labels, and packages.Check the weight, quantity, and condition of cargo.Ensure proper tagging and labeling of packages.Coordinate the movement of cargo from the warehouse to aircraft/vehicles.Handle AWB (Air Waybill) and other shipment-related documents.Update shipment details accurately in the computer system.Coordinate with airline, warehouse, customs, and transportation teams.Follow all safety guidelines and cargo-handling procedures.
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  • Fresher
  • 5.5 Lac/Yr
  • Ranchi
Sales Customer Relationship Strategic Communication Direct Sales Lead Generation Negotiation Skills Marketing Communication
Join our team as a Field Sales Executive in Ranchi, India. This is a full-time position suitable for freshers and involves engaging directly with clients to drive sales growth. As a Field Sales Executive, you will be responsible for conducting field visits to establish and maintain customer relationships. You will actively promote our products and services, effectively communicating their benefits. Additionally, you will be required to prepare and maintain accurate reports on sales activities and customer interactions.To succeed in this role, applicants should possess strong communication and interpersonal skills, as well as the ability to work independently. A valid drivers license is compulsory for traveling to various client locations. You will need to have access to a vehicle to facilitate these visits effectively. Proficiency with mobile devices for communication and report management is essential.Training will be provided to ensure you have the necessary product knowledge and sales techniques. If you choose to stay in the guesthouse provided by the company, meals will also be provided. This role involves a significant amount of fieldwork, requiring you to be physically present at various locations throughout the area.The working schedule will typically include standard working hours, and additional details regarding timing will be communicated upon hiring. This position offers an excellent opportunity for fresh talent looking to start their career in sales.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Ranchi
Lead Generation Sales Process Outbound Calling Customer Retention Strategic Communication
As a Customer Relationship Executive, you will play a vital role in building and maintaining strong relationships with our customers. Your main focus will be to ensure customer satisfaction and loyalty through effective communication and support.Key Responsibilities:- Customer Interaction: Engage with customers through phone calls, emails, and in-person meetings to address their inquiries and resolve issues efficiently.- Problem Solving: Identify customer problems and provide appropriate solutions, ensuring a positive experience and mitigating any dissatisfaction.- Feedback Collection: Gather customer feedback on products and services to help improve offerings and address any concerns.- Record Keeping: Maintain accurate records of customer interactions, transactions, and feedback in our database for reference and analysis.- Collaboration: Work closely with other teams, such as sales and technical support, to ensure customers receive comprehensive assistance.Required Skills and Expectations:- Excellent communication skills are essential for conveying information clearly and understanding customer needs.- Candidates should possess strong interpersonal skills to foster positive relationships and handle challenging situations with empathy.- Basic computer skills are necessary for data entry and managing customer information.- A proactive attitude toward problem-solving and the ability to work independently and as part of a team are important.- A willingness to learn and adapt to new processes and software will be highly valued.This role is suited for individuals with a passion for customer service, looking to start their career in a supportive and dynamic environment.
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Looking For Field Executive

Jain Adishwar Hosiery Works LLP

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Ranchi
Retail Sales Channel Sales Lead Generation Field Sales Negotiation Skills Customer Relationship Selling Skills Management Skills Marketing Communication Corporate Sales B2B Sales Microsoft Excel Monthly Reports Direct Sales
Key Responsibilities:Analyze sales data and prepare daily/weekly/monthly reportsVisit dealers and clients across JharkhandMaintain order records, follow-ups and client databaseCoordinate with team for accurate reportingSupport sales growth through data insightsRequirements:Minimum 2 years experience in garments industryGood knowledge of ExcelComfortable for field travel across JharkhandBasic sales knowledge and client handling skillsGood communication skillsImmediate joiner preferred
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Dhanbad
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive in Dhanbad, your main role will involve assisting passengers with ticket sales and inquiries. This is a full-time position, and you will be working from the office. Key Responsibilities:- Ticket Sales: You will be responsible for selling flight tickets to passengers, ensuring they receive accurate information about prices, schedules, and available options.- Customer Assistance: You will assist customers with their inquiries about flights, baggage policies, and any other travel-related questions, providing excellent customer service.- Reservation Management: You will manage and update passenger reservations in the system, ensuring that all details are correct and up-to-date.- Payment Processing: You will handle payment transactions securely, including cash and electronic payments, while ensuring compliance with company policies.- Record Keeping: Maintaining accurate records of ticket sales and customer interactions will be crucial for tracking sales and providing better services.Required skills and expectations include:- Strong communication skills to interact effectively with customers and colleagues.- Basic computer proficiency to operate ticketing software and manage reservations.- Attention to detail to ensure accurate ticketing and record-keeping.- A friendly and approachable attitude, fostering a welcoming environment for passengers.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining high service standards.This position is ideal for individuals who are eager to learn and grow in the travel industry. You should be open to taking on new challenges and delivering exceptional service to travelers.
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  • Fresher
  • Ranchi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Ranchi, India. This is a full-time work-from-home position suitable for fresh graduates who have completed their 12th grade. As a Customer Care Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues. Your focus will be on delivering exceptional service and ensuring customer satisfaction.Key Responsibilities:1. Respond to Customer Queries: You will answer questions from customers through calls, emails, or chats, providing clear and accurate information to meet their needs.2. Resolve Issues: If customers face problems with our products or services, you will investigate the issue and work towards resolving it quickly and effectively.3. Maintain Records: You will keep detailed notes of customer interactions in our system to ensure all information is up-to-date and accessible for future reference.4. Follow-Up: You will check back with customers after resolving their issues to ensure they are satisfied and to see if they need further assistance.Required Skills and Expectations:We are looking for candidates who have strong communication skills and can engage positively with customers. Attention to detail is important, as is the ability to work independently in a remote setting. A good understanding of basic computer operations and customer service principles will help you succeed in this role. Being patient, empathetic, and proactive are essential traits, as they contribute to providing a great customer experience.
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Field Sales Executive - Ranchi

Treadmills Solution Service Centre

  • 1 - 5 yrs
  • 2.0 Lac/Yr
  • Ranchi
B2b Marketing Outbound Calling Lead Generation Sales Target Customer Relationship Field Marketing Technical Sales Field Sales
As a Field Sales Executive, your primary role will be to drive sales and establish strong customer relationships in the Ranchi area. You will be responsible for promoting the company's products and services, ensuring customer satisfaction, and achieving sales targets. Key Responsibilities:- Sales Outreach: Actively seek new customers by visiting potential clients in the designated area to present products and services, effectively expanding the customer base. - Relationship Management: Build and maintain strong relationships with existing clients, ensuring repeat business and customer loyalty through regular follow-ups and support.- Market Research: Conduct regular market visits to gather information on competitors, customer preferences, and industry trends, which will help in strategizing sales approaches.- Sales Presentations: Prepare and deliver engaging sales presentations tailored to the needs of potential clients, highlighting the features and benefits of the products.- Revenue Targets: Meet or exceed set sales targets each month by implementing effective sales strategies and maintaining a consistent sales approach.Required Skills and Expectations:- You should have 1 to 5 years of experience in field sales, with a proven track record of achieving sales goals.- A minimum education level of 12th pass is necessary, and additional qualifications in sales or marketing would be an advantage.- Strong communication and interpersonal skills are essential for building rapport with clients.- Being self-motivated and target-driven is crucial, as you will be responsible for managing your sales activities independently.- A good understanding of the local market and customer preferences will help you succeed in this role.
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  • Fresher
  • 7.0 Lac/Yr
  • Ranchi
Customer Relationship Air Ticketing Ticket Booking
We are seeking a detail-oriented Airport Ticketing Executive to manage ticketing processes at our Ranchi location. This entry-level position is ideal for fresh graduates who want to begin their careers in the travel industry.Key Responsibilities:1. Ticket Reservations: You will assist customers by providing information about flights and helping them book airline tickets effectively.2. Customer Service: Engage with travelers to understand their needs, answer queries, and resolve issues, ensuring a pleasant experience for all passengers.3. Documentation Handling: Maintain accurate records of ticket sales and customer information, ensuring all documents are processed correctly.4. Payment Processing: Handle payments and provide receipts, ensuring all financial transactions are completed securely and efficiently.5. Coordination with Airlines: Collaborate with various airlines to stay updated on flight schedules, fare changes, and availability, ensuring accurate and timely ticketing.Required Skills and Expectations:We expect candidates to have good communication skills to interact effectively with customers and team members. A basic understanding of computers and ticketing systems is essential, and the ability to work under pressure will be vital. A positive attitude, a willingness to learn, and strong attention to detail are also important for successfully performing in this role. Freshers are encouraged to apply, as we are looking for enthusiastic individuals ready to embark on a fulfilling career in the travel industry.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Kokar Ranchi
Field Sales B2B Sales Customer Relationship Direct Sales Lead Generation Negotiation Skills
As a Field Sales Executive, you will play a vital role in promoting our products and services to customers in the Kokar area. This is a full-time position, and we're looking for enthusiastic candidates who are eager to grow in a sales environment. Key Responsibilities:- Customer Engagement: You will visit potential customers and engage them in discussions about our products, creating a positive impression that encourages sales.- Product Demonstration: You will demonstrate how our products work and explain their benefits clearly to clients, helping them make informed purchasing decisions.- Sales Target Achievement: You will be expected to meet sales targets set by the management, aiming for maximum sales and performance.- Market Research: You will gather feedback and insights from customers about their preferences and competitors, helping the company improve its offerings.- Reporting: You will maintain daily reports of sales activities, documenting customer interactions and sales progress to help track performance.Required Skills and Expectations:You should have a tenacity for sales, strong communication skills, and the ability to build relationships with customers. A basic understanding of the sales process and the ability to work independently are necessary. We expect you to be organized, motivated, and willing to learn about our products and market strategies. You must also be comfortable working from the office and be available for frequent travel within the assigned area. Male candidates are preferred for this role.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Ranchi
Retail Sales Direct Sales Field Sales Customer Relationship Management Skills Field Marketing Selling Skills b2c Marketing
Require field sales executive good communication skills
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Dhanbad
Local Area Network Customer Relationship Marketing Communication
Must Own a Bike, Valid Government Driving Licence and Smartphone.
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Jamshedpur
Field Sales Customer Relationship
We are looking for a Field Sales Executive to join our team in Jamshedpur. This role is ideal for individuals who are eager to learn and grow in a sales environment. You will be responsible for promoting and selling our products directly to customers while building strong relationships within your territory.Key Responsibilities:- Identify Potential Customers: Research and identify new business opportunities in your assigned area to increase sales and market presence.- Present Products: Demonstrate and explain the features and benefits of our products to customers, ensuring they understand how these products can meet their needs.- Close Sales: Engage with customers effectively to persuade them to make purchases, aiming to meet or exceed sales targets consistently.- Maintain Customer Relationships: Follow up with existing clients to ensure satisfaction and address any concerns promptly, fostering long-term customer loyalty.- Collect Market Feedback: Gather insights from customers and the market regarding product performance and competitor activity, providing valuable information to the team.Required Skills and Expectations:Candidates should have a passion for sales and a willingness to learn. Strong communication and interpersonal skills are essential to connect effectively with customers. Being self-motivated, goal-oriented, and resilient will help you succeed in this role. Previous experience in sales is beneficial but not mandatory; newcomers and those with up to 6 years of experience are encouraged to apply. A minimum education level of 10th pass is required for this position.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Ranchi
Sales Retail Sales Customer Relationship Field Sales
We are hiring field sales executive. this is sales job you have to take order's of water bottles from retail shops. you just need to talk to retailers convence them to sales our water bottle in their shop. Both male and female can apply for this job.
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Ranchi
Agency Sales Corporate Sales Marketing Communication Strategic Communication Retail Sales Field Sales b2c Marketing Selling Skills Lead Generation Field Marketing Customer Relationship
Age - 21 - 30Experience - SalesQualifications - GraduationSalary - 3 LPA - 8 LPA in hand fix Salary per month + IncentivesOther Perks - Petrol Allowance + Mobile Allowance + PF + ESIC + Annual Bonus + Life Cover + Health Cover with Family.Documents Required - Updated Resume, PAN Number, Graduation Certificate, Experience/Relieving Letter Designation - Unit Manager (On Roll Job)You have to do in this Job, which is:1) Products to Sale - Investment & Saving Plan, Pension Plan, Term Insurance, Life Insurance, Health Insurance etc.*2) Lead Generation* - You to generate sales leads from
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Dhanbad
Relationship Manager Communication Skills
To Solve Customer's Queries, Help in Cash Deposit and Withdrawal, Account Opening and Verify Kyc Documents, to Give Information of Debit Card, Cheque Book Loan Information Etc
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  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Jamshedpur
Customer Relationship Front Desk Associate Front Office Operations Receptionist Good Communication
A Front Office Executive is responsible for managing the reception area, welcoming guests, and ensuring smooth front desk operations. The role involves handling guest check-in and check-out, answering phone calls and emails, managing reservations, addressing guest queries or complaints, and coordinating with housekeeping and other departments to provide excellent customer service. The executive must maintain professional grooming, accurate records, billing procedures, and ensure a positive guest experience at all times.
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  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Ranchi
Channel Sales Customer Relationship Direct Sales Field Sales Lead Generation Field Marketing Retail Sales
As a Field Sales Executive, you will play a vital role in driving sales and expanding our customer base. Your primary focus will be on meeting clients in the field and presenting our products and services. Key Responsibilities:- Client Visits: Schedule and conduct meetings with potential and existing customers to showcase our offerings, ensuring that you provide personalized attention to each client.- Sales Pitch Preparation: Develop persuasive sales presentations tailored to individual customer needs, highlighting the benefits of our products and services.- Lead Generation: Identify and pursue new sales opportunities through networking, referrals, and research to increase our customer base and market presence.- Sales Reporting: Maintain accurate records of customer interactions and sales activities in a report, providing updates to management on performance and market conditions.- Customer Relationship Management: Build and nurture long-term relationships with clients by providing excellent service, which encourages repeat business and referrals.Required Skills and Expectations:- Communication: Strong verbal communication skills are essential for effectively presenting products and establishing relationships with clients.- Sales Orientation: A passion for sales and the ability to persuade and influence potential customers to make purchases.- Adaptability: Willingness to learn and adapt to new products, services, and market trends to meet changing customer needs.- Team Player: Ability to work well within a team while also being self-motivated to achieve individual sales targets.- Organizational Skills: Strong time management and organizational skills to efficiently manage multiple client visits and sales activities. If you are enthusiastic about sales and want to grow in a dynamic environment, this role is for you.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Ranchi
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Ground Management Customer Support Guest Handling Passenger Handling Ground Operation Airline Customer Service Good Communication Skills
As an Airport Guest Relationship Executive based in Ranchi, you will play a vital role in ensuring a pleasant and efficient experience for travelers at the airport. You will assist passengers with their needs, answer questions, and provide support throughout their journey.Key Responsibilities:- Guest Assistance: Welcome passengers arriving at the airport, helping them with inquiries and providing necessary information about flights, services, and facilities.- Problem Resolution: Address any concerns or issues passengers may have, ensuring their needs are met promptly and effectively.- Coordination with Airline Staff: Work closely with airline personnel to facilitate smooth check-ins, boarding processes, and luggage handling.- Feedback Collection: Gather feedback from travelers about their experiences, contributing to improving the overall quality of services provided.- Safety and Security Awareness: Maintain a keen awareness of safety and security protocols, ensuring that passengers are informed and comply with regulations.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact pleasantly with a diverse range of passengers. A positive attitude and customer-focused mindset are necessary to provide excellent service. While no previous experience is required, being a quick learner and adaptable in a fast-paced environment is essential. Basic knowledge of the airport operations and a willingness to work collaboratively within a team will be beneficial in excelling in this role.
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Ground Staff Freshers Customer Relationship
Hiring for 25 Customer Relationship Executive Jobs in Kolkata, Paschim Bardhaman, Purba Bardhaman, Purba Medinipur, Paschim Medinipur, Purulia, South 24 Parganas, North 24 Parganas, Bhubaneswar, Ranchi, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Ground Staff, freshers, Customer Relationship etc.
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Customer Relationship Air Ticketing Ticket Booking
We have vacant of 28 Air Ticketing Executive Jobs in Kolkata, Ranchi, Bhubaneswar, Patna, Gaya, Samastipur, Bihar, Dhanbad, Durgapur, Darjeeling, Darbhanga, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Com, Bachelor of Hotel Management Skill Customer Relationship, Air Ticketing, Ticket Booking etc.
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  • 1 - 2 yrs
  • 7.5 Lac/Yr
  • Dhanbad
Airline Customer Service Customer Relationship Aviation Personality Development Passenger Service Communication Skills Airline Operations Good Communication Skills
We are seeking an Airlines Executive based in Dhanbad, India, with 1 to 2 years of experience in the aviation sector. This role is ideal for individuals who are passionate about customer service and have a keen interest in the airline industry.The Airlines Executive will manage flight bookings, assist customers with inquiries, and provide excellent service to enhance the travel experience. Key responsibilities include:- Flight Bookings: Handle reservation requests from customers, ensuring accuracy and timely processing of tickets.- Customer Support: Address customer queries and concerns regarding flights, baggage, and travel policies, providing solutions in a friendly and efficient manner.- Data Management: Maintain accurate records of bookings and manage updates in the system to ensure smooth operations.- Coordination: Work closely with airlines and other departments to facilitate seamless travel for customers and resolve any issues that may arise.Candidates should possess strong communication skills and have a customer-oriented mindset. Attention to detail is critical for managing bookings and ensuring customer satisfaction. Being able to work under pressure and adapt to a fast-paced environment is essential. Proficiency in basic computer skills and an understanding of airline operations will also be beneficial. A minimum education level of 10th grade is required, and prior experience in customer service or in the travel industry is preferred.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Deoghar
Customer Relationship Air Ticketing Ticket Booking
We are looking for an Air Ticketing Executive to join our team in Deoghar. This position is suitable for individuals with 0 to 1 year of experience and a minimum educational requirement of completing 10th grade. The role involves working full-time from our office.Key Responsibilities:- Booking Tickets: You will assist customers in booking airline tickets to their desired destinations. This involves understanding their needs and providing suitable options.- Customer Assistance: You will provide excellent service by addressing customer inquiries regarding flight schedules, prices, and availability, ensuring a seamless booking experience.- Issuing Tickets: You will be responsible for issuing electronic tickets and ensuring all details are accurate. Mistakes can lead to issues for customers, so attention to detail is essential.- Handling Payments: You will process payments for ticket bookings and resolve any payment-related queries from customers.- Keeping Records: You will maintain accurate records of bookings and transactions, which is crucial for tracking sales and managing customer relationships.Required Skills and Expectations:The ideal candidate should possess strong communication skills to interact effectively with customers. Basic computer skills are essential, as you will need to use booking systems and manage records. A good understanding of flight schedules and pricing structures is a plus. You should be detail-oriented and able to work independently as well as part of a team. A proactive attitude towards problem-solving and a willingness to learn will help you succeed in this role.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Ranchi
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Ranchi, you will play a vital role in ensuring a positive experience for travelers at the airport. Your main focus will be on assisting guests with their needs and providing excellent customer service.Key Responsibilities:1. Guest Assistance: Greet and assist guests as they arrive at the airport, answering any questions they may have and guiding them to the right services.2. Information Provision: Provide accurate and timely information regarding flights, check-in procedures, and airport facilities to help guests navigate their travel experience smoothly.3. Problem Resolution: Address any concerns or issues that guests may encounter, and work to resolve them promptly and professionally.4. Feedback Collection: Gather feedback from guests about their experiences and report this information to the management to help improve services.5. Team Collaboration: Work alongside other airport staff to coordinate services and ensure a seamless experience for all guests.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills to effectively interact with diverse guests. Attention to detail is essential for providing accurate information. A friendly and approachable demeanor will help in creating a welcoming environment. While experience is not mandatory, a strong willingness to learn and adapt to the fast-paced airport environment is expected. Basic computer skills and the ability to work in a team are also important for this role.
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  • Fresher
  • Dhanbad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- Assist with Troubleshooting: Help customers resolve issues related to our products or services, guiding them through solutions.- Maintain Customer Records: Keep detailed and accurate records of customer interactions and issues in our database.- Provide Product Information: Educate customers about our offerings and help them make informed decisions based on their needs.- Follow Up on Customer Concerns: Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.Required Skills and Expectations:- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Dumka
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for a dedicated Airlines Executive to join our team in Dumka, India. This entry-level position is ideal for enthusiastic individuals seeking to start their careers in the airline industry.nnKey Responsibilities include:nn- Customer Service: Interact with passengers, answer queries, and resolve issues to ensure a pleasant travel experience.n n- Ticket Reservation: Assist customers with booking flights, managing changes, and handling cancellations efficiently.nn- Documentation: Ensure that all necessary travel documents are processed accurately and on time.nn- Coordination: Work with different departments within the airline to ensure smooth operations and timely flight schedules.nnRequired skills and expectations:nnCandidates should have completed at least their 10th grade education. Strong communication skills are essential to effectively interact with customers and colleagues. A commitment to providing excellent customer service and a positive attitude are vital. Additionally, attention to detail is important when managing bookings and travel documents. Candidates should be proactive, eager to learn, and able to work in a fast-paced environment. Since this is a full-time office-based role, being present on-site is a must. No prior experience is required, making this a great opportunity for freshers to embark on a rewarding career in the airline industry.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Ranchi
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for an enthusiastic Airlines Executive to join our team in Ranchi. This entry-level role is perfect for individuals who have recently completed their 10th grade education and are eager to start a career in the airline industry.nnKey responsibilities include:nn1. Customer Service: Assist passengers with inquiries, bookings, and check-in processes, ensuring a pleasant experience throughout their journey.n n2. Flight Coordination: Monitor flight schedules and updates, helping to manage any changes and communicate this information efficiently to customers.nn3. Problem Solving: Address customer issues or complaints promptly and professionally, ensuring that resolutions are satisfactory and maintain a positive image for the airline.nn4. Documentation: Handle necessary paperwork with attention to detail, including tickets, baggage claims, and passenger information, ensuring accuracy and compliance with airline protocols.nnTo succeed in this role, candidates should have strong communication skills to interact effectively with passengers and team members. Attention to detail is essential for managing documentation and ensuring accuracy in all tasks. A customer-focused attitude is critical as the job involves assisting people from diverse backgrounds. Flexibility and the ability to adapt to changing situations will enhance performance in this dynamic environment. Candidates should be prepared to work full-time in an office setting. This position offers a good opportunity for those looking to grow in the airline industry.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Dhanbad
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking an Airlines Executive based in Dhanbad, India. This entry-level position is ideal for individuals who have completed at least their 10th grade and are eager to start a career in the aviation sector. nnKey Responsibilities:n- Customer Service: Provide assistance and support to travelers regarding flight bookings, cancellations, and inquiries, ensuring a positive experience.n- Ticket Handling: Manage the issuance and processing of tickets using airline software, maintaining accuracy and efficiency.n- Coordination: Collaborate with various departments and external agencies to facilitate smooth flight operations and address customer needs.n- Information Management: Keep up-to-date with flight schedules, policies, and procedures, and deliver relevant information to customers promptly.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills, both verbal and written, to interact effectively with customers and team members. A strong attention to detail is essential for accurate ticket handling and coordination of travel arrangements. Basic computer skills are necessary to operate airline software and manage booking systems. Adaptability and a willingness to learn are also crucial, as the candidate will be working in a dynamic environment with shifting priorities. A customer-focused attitude and problem-solving ability will help in addressing any issues that arise while ensuring a high level of service.
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  • 0 - 6 yrs
  • 14.0 Lac/Yr
  • Ranchi
Good Communication Customer Relationship
We are seeking an enthusiastic Air Ticketing Executive to join our team in Ranchi. This is a full-time office-based role suitable for candidates with varying levels of experience, from freshers to those with up to six years in the field.Key Responsibilities:- Issuing Air Tickets: Handle the entire process of booking and issuing air tickets as per customer requirements while ensuring accuracy and compliance with airline policies.- Customer Service: Provide excellent customer service by promptly addressing queries and offering information on flight schedules, fares, and policies.- Reservation Management: Manage and maintain accurate records of flight bookings, passenger details, and transactions in the system to ensure seamless operations.- Collaboration with Airlines: Work closely with airlines and travel partners to secure the best deals and resolve any issues related to bookings.- Problem Resolution: Actively address and resolve any customer complaints or booking issues, ensuring a positive experience and satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade. Strong communication skills are essential for interacting with customers and suppliers. A keen attention to detail is crucial to avoid errors in bookings and ensure accuracy in transactions. Basic knowledge of travel bookings and airline processes will be an advantage, but training will be provided. The ability to work effectively as part of a team, manage time efficiently, and adapt to a dynamic environment is expected in this role.
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