Opening For Customer Relationship Executive

We are seeking a Customer Relationship Executive to join our YMW STARTUP INCUBATION & ACCELERATOR CENTRE (YSIAC) team in Dhanbad. This role is ideal for individuals with 2-4 years of experience in customer service, who are committed to enhancing customer satisfaction and building strong relationships.

Key Responsibilities:

- Customer Interaction: Engage with customers to understand their needs and provide timely resolutions to their inquiries.

- Relationship Management: Build and maintain long-term relationships with clients to ensure customer loyalty and retention.

- Feedback and Reporting: Gather customer feedback and report insights to improve services and address any issues affecting customer experience.

- Collaboration: Work closely with other team members and departments to deliver a seamless customer experience and resolve issues efficiently.

Required Skills and Expectations:

The ideal candidate should have a graduate degree and possess excellent communication and interpersonal skills. Strong problem-solving abilities are vital, as is the capacity to manage customer relationships effectively.

Candidates must be proficient in handling multiple tasks, with a customer-focused mindset. Ability to work collaboratively within a team environment is essential. Additionally, candidates should be comfortable working from the office and have a proactive approach to customer service, ensuring that every customer's needs are addressed promptly and effectively.

• Experience

  2 - 4 Years

• No. of Openings

  2

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E, CS)

• Role

  Customer Relationship Executive

• Industry Type

  Other

• Gender

  [ Male / Female ]

• Age Limit

  20 - 27 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  1st Floor, Nandgaon Apartment, More, near Dhangi, Kusum Vihar, Murli Nagar, Dhanbad, Jharkhand 826005