We are seeking an Airlines Executive based in Dhanbad, India, with 1 to 2 years of experience in the aviation sector. This role is ideal for individuals who are passionate about customer service and have a keen interest in the airline industry.
The Airlines Executive will manage flight bookings, assist customers with inquiries, and provide excellent service to enhance the travel experience.
Key responsibilities include:
- Flight Bookings: Handle reservation requests from customers, ensuring accuracy and timely processing of tickets.
- Customer Support: Address customer queries and concerns regarding flights, baggage, and travel policies, providing solutions in a friendly and efficient manner.
- Data Management: Maintain accurate records of bookings and manage updates in the system to ensure smooth operations.
- Coordination: Work closely with airlines and other departments to facilitate seamless travel for customers and resolve any issues that may arise.
Candidates should possess strong communication skills and have a customer-oriented mindset. Attention to detail is critical for managing bookings and ensuring customer satisfaction. Being able to work under pressure and adapt to a fast-paced environment is essential. Proficiency in basic computer skills and an understanding of airline operations will also be beneficial. A minimum education level of 10th grade is required, and prior experience in customer service or in the travel industry is preferred.
Experience
1 - 2 Years
No. of Openings
46
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata