Airport Guest Relationship Executive || Freshers & Experienced

As an Airport Guest Relationship Executive based in Ranchi, you will play a vital role in ensuring a pleasant and efficient experience for travelers at the airport. You will assist passengers with their needs, answer questions, and provide support throughout their journey.

Key Responsibilities:

- **Guest Assistance**: Welcome passengers arriving at the airport, helping them with inquiries and providing necessary information about flights, services, and facilities.

- **Problem Resolution**: Address any concerns or issues passengers may have, ensuring their needs are met promptly and effectively.

- **Coordination with Airline Staff**: Work closely with airline personnel to facilitate smooth check-ins, boarding processes, and luggage handling.

- **Feedback Collection**: Gather feedback from travelers about their experiences, contributing to improving the overall quality of services provided.

- **Safety and Security Awareness**: Maintain a keen awareness of safety and security protocols, ensuring that passengers are informed and comply with regulations.

Required Skills and Expectations:

Candidates should have strong communication skills, enabling them to interact pleasantly with a diverse range of passengers. A positive attitude and customer-focused mindset are necessary to provide excellent service. While no previous experience is required, being a quick learner and adaptable in a fast-paced environment is essential. Basic knowledge of the airport operations and a willingness to work collaboratively within a team will be beneficial in excelling in this role.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata