As an Airport Guest Relationship Executive in Ranchi, you will play a vital role in ensuring a positive experience for travelers at the airport. Your main focus will be on assisting guests with their needs and providing excellent customer service.
Key Responsibilities:
1. **Guest Assistance**: Greet and assist guests as they arrive at the airport, answering any questions they may have and guiding them to the right services.
2. **Information Provision**: Provide accurate and timely information regarding flights, check-in procedures, and airport facilities to help guests navigate their travel experience smoothly.
3. **Problem Resolution**: Address any concerns or issues that guests may encounter, and work to resolve them promptly and professionally.
4. **Feedback Collection**: Gather feedback from guests about their experiences and report this information to the management to help improve services.
5. **Team Collaboration**: Work alongside other airport staff to coordinate services and ensure a seamless experience for all guests.
Required Skills and Expectations:
Candidates should have strong communication and interpersonal skills to effectively interact with diverse guests. Attention to detail is essential for providing accurate information. A friendly and approachable demeanor will help in creating a welcoming environment. While experience is not mandatory, a strong willingness to learn and adapt to the fast-paced airport environment is expected. Basic computer skills and the ability to work in a team are also important for this role.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata