We are seeking a detail-oriented Airport Ticketing Executive to manage ticketing processes at our Ranchi location. This entry-level position is ideal for fresh graduates who want to begin their careers in the travel industry.
Key Responsibilities:
1. **Ticket Reservations**: You will assist customers by providing information about flights and helping them book airline tickets effectively.
2. **Customer Service**: Engage with travelers to understand their needs, answer queries, and resolve issues, ensuring a pleasant experience for all passengers.
3. **Documentation Handling**: Maintain accurate records of ticket sales and customer information, ensuring all documents are processed correctly.
4. **Payment Processing**: Handle payments and provide receipts, ensuring all financial transactions are completed securely and efficiently.
5. **Coordination with Airlines**: Collaborate with various airlines to stay updated on flight schedules, fare changes, and availability, ensuring accurate and timely ticketing.
Required Skills and Expectations:
We expect candidates to have good communication skills to interact effectively with customers and team members. A basic understanding of computers and ticketing systems is essential, and the ability to work under pressure will be vital. A positive attitude, a willingness to learn, and strong attention to detail are also important for successfully performing in this role. Freshers are encouraged to apply, as we are looking for enthusiastic individuals ready to embark on a fulfilling career in the travel industry.