Array ( [0] => customer-care [1] => jharkand ) 100+ Customer Care Jobs in Jharkhand,Customer Service Job Vacancies in Jharkhand
171

Customer Care Job Vacancies in Jharkhand

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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Ranchi
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
As an Airport Customer Service Associate in Ranchi, India, you will play a vital role in ensuring a pleasant travel experience for passengers. This position is suitable for candidates with little to no experience, making it an excellent entry point into the aviation industry. Key Responsibilities:1. **Passenger Assistance**: Greet passengers warmly, provide information about flights, and assist with check-in procedures. Your friendly approach will help travelers feel welcome and informed.2. **Baggage Handling**: Help passengers with their baggage inquiries, ensuring all luggage is checked in correctly and efficiently. You will ensure that bags are labeled properly to avoid any confusion.3. **Communication**: Maintain regular communication with airline staff and other departments to relay important flight information. Clear communication is essential for smooth operations and customer satisfaction.4. **Problem Resolution**: Address passenger concerns or complaints promptly and professionally. Your ability to listen and resolve issues will enhance the overall customer experience.5. **Documentation**: Ensure all necessary paperwork is completed accurately, including boarding passes and baggage tags. Attention to detail is crucial to prevent any operational errors.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with diverse passengers. Attention to detail, a problem-solving attitude, and the ability to work under pressure are essential. A commitment to providing excellent service and a willingness to learn will set you apart in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Ranchi
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our passengers. Your responsibilities will include:- **Assisting Passengers**: You will greet and help travelers at the airport, answering their questions and guiding them through check-in and boarding processes.- **Handling Reservations**: You will manage flight bookings and modifications, ensuring that customers have the correct travel information and updates.- **Addressing Complaints**: When issues arise, you will listen to passenger concerns and provide solutions or escalate problems to supervisors as needed.- **Providing Information**: You will offer details about flight schedules, baggage policies, and airport services to help passengers make informed decisions.- **Maintaining Records**: You will document customer interactions and transaction details in the system for future reference and to enhance service.To succeed in this role, you should possess strong communication skills, enabling you to interact effectively with diverse travelers. A friendly and patient attitude is essential, as you will often deal with stressed or upset customers. Attention to detail is important to handle bookings accurately and manage customer requests without errors. Basic computer skills are necessary for using reservation systems and handling data efficiently. As a recent school graduate, you should be eager to learn and adapt in a fast-paced environment. Time management will help you manage multiple tasks while providing excellent customer service.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Palamu
Airline Manager Airline Supervisor Airline Operations Airline Customer Service
We are seeking a dedicated Airline Supervisor to join our team in Palamu. This is a full-time position for individuals who have completed at least the 10th grade. The ideal candidate will have some experience in customer service or supervisory roles, although freshers are encouraged to apply. **Key Responsibilities:**- **Oversee Daily Operations:** Ensure all airline activities, such as check-in and boarding, run smoothly and efficiently, helping passengers with any issues.- **Manage Staff:** Supervise the performance of airport staff, providing guidance and support to maintain high service standards.- **Ensure Compliance:** Adhere to airline policies and safety regulations to guarantee a safe and secure environment for both passengers and staff.- **Assist Passengers:** Address and resolve customer inquiries and complaints, ensuring a positive travel experience.- **Coordinate with Other Departments:** Work closely with various departments, including baggage handling and flight operations, to ensure timely services.**Required Skills and Expectations:**- Good communication skills are essential for interacting effectively with passengers and team members.- Strong problem-solving abilities will help you handle any issues that arise during operations.- Basic understanding of airline procedures will be beneficial, though on-the-job training will be provided.- A positive attitude and ability to remain calm under pressure are important for delivering excellent customer service.- Being a team player is crucial, as you will work closely with various staff members to achieve common goals.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Dhanbad
Relationship Manager Communication Skills
To Solve Customer's Queries, Help in Cash Deposit and Withdrawal, Account Opening and Verify Kyc Documents, to Give Information of Debit Card, Cheque Book Loan Information Etc
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Sales Engineer (Freshers) Jamshedpur

N-TECH SOLUTIONS PVT. LTD.

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Jamshedpur
Direct Sales Field Service Communication Skills Customer Management Corporate Sales Lead Generation Technical Sales
Job Title: Sales Engineer - Office Automation / Production PrintingCompany OverviewN Tech Solutions Pvt. Ltd., based in Jamshedpur, is an authorized partner of Xerox India, dealing in a wide range of office automation and printing solutions across Bihar & Jharkhand, including Mono & Colour MFDs, Production Printers, and Post-Press Equipment.Role OverviewThe Sales Engineer will be responsible for driving sales of Xerox office automation and production printing solutions by combining technical understanding with strong customer engagement. The role involves handling government, corporate, and commercial clients, ensuring solution-based selling.Key ResponsibilitiesGenerate new business opportunities in assigned territory (Jharkhand / Bihar)Promote and sell:Xerox Mono & Colour MFDsProduction Printers (Light & Mid Production)Post-press equipment (binding, cutting, label cutting, etc.)Understand customer requirements and recommend cost-effective solutions (Capex / CPC models)Conduct product demos and technical presentationsPrepare techno-commercial proposals, tenders (GeM / Govt.), and quotationsHandle negotiations and close orders profitablyCoordinate with Xerox and internal service/logistics teams for smooth executionManage key accounts and ensure repeat business (AMCs / FSMA / consumables)Track competition and pricing trends in the marketKey Skills RequiredStrong knowledge of Office Automation / Printing IndustryAbility to handle institutional & government customersGood understanding of cost-per-copy (CPC) and contract-based sellingExcellent communication, presentation & negotiation skillsBasic IT/networking knowledge for device integrationQualification & ExperienceDiploma / B.Tech / BE (Electronics / IT / Mechanical preferred)2-5 years experience in Office Automation / Copier / Printing industry (preferred)Experience in handling Xerox / similar OEM products will be an advantageKey Performance Indicators (KPIs)Monthly & quarterly sales target achievementNew account acquisition (Govt. / Corporate / Commercial)Conversion of enquiries into ordersRevenue from AMCs / FSMA / consumablesCustomer retention & repeat businessReporting ToSales Manager / DirectorLocationJamshedpur
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  • Fresher
  • 3.0 Lac/Yr
  • Hinoo Ranchi
Customer Relationship Customer Service Customer Handling Communication
Job Title: Customer Service Executive (Fresher)Company Name: Skytech AviationJob Location: Birsa Munda AirportJob Description:Skytech Aviation is hiring Customer Service Executives (Male & Female) for freshers who are interested in building a career in the aviation industry. The selected candidates will be responsible for assisting passengers, handling customer queries, and ensuring a smooth airport experience.Eligibility Criteria:Gender: Male & Female both can applyExperience: Fresher onlyAge Limit: 18 - 26 yearsEducation: Minimum 12th PassGood communication and interpersonal skillsSmart and professional personalityJob Responsibilities:Assist passengers with check-in and boarding proceduresHandle passenger queries and provide accurate informationEnsure smooth customer service operations at the airportMaintain professional communication with passengersCoordinate with airport and airline staff when requiredInterview Location:Lalpur Chowk, Opposite Hari Om Tower, RanchiRequired Documents:Updated Resume2 Passport Size PhotographsAadhar Card / ID ProofEducational Certificates
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  • Fresher
  • 1.3 Lac/Yr
  • Bokaro
Closing Sales Follow-up Product Knowledge Teamwork Goal Setting Customer Service Lead Generation Presentation Skills Time Management Networking Market Research Communication Skills Problem Solving Sales Techniques
Sales and service and Direct salin Btoc to coustomer field sales and service
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  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Ranchi
Communication Skills Soft Skills Handling Customer Queries
We are one of the leading DSA operating from Ranchi Kanta Toli. Dealing with different Bank & NBFC. Calling data will be provided from company.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Ranchi
Airport Ticketing Airline Operations Aviation Hospitality Aviation Security Ground Staff Activities Cargo Handling Customer Service Direct Sales Personality Development
Join our team as Airport Staff in Ranchi, India. This full-time position is ideal for fresh graduates or those with limited experience. You will play a crucial role in ensuring smooth airport operations and providing excellent service to passengers. Key Responsibilities:1. **Check-in Assistance**: Help passengers with the check-in process, ensuring they have all necessary documents and tickets ready. This may include scanning baggage and issuing boarding passes.2. **Customer Support**: Provide information to travelers about flight schedules, terminals, and airport services. Assist in addressing passenger inquiries and concerns professionally.3. **Baggage Handling**: Assist in managing luggage, ensuring it is transferred safely to and from aircraft. Monitor baggage claim areas to help passengers locate their bags.4. **Safety Compliance**: Follow all airport safety protocols and guidelines. Ensure that luggage and passengers comply with security regulations.5. **Coordination with Teams**: Work closely with airport security, ground staff, and management to facilitate seamless operations and problem resolution.Required Skills and Expectations:We seek an enthusiastic and friendly female candidate who is a 12th-grade pass. Strong communication skills in English and local languages are essential. Candidates should demonstrate a positive attitude, be customer-oriented, and able to work in a fast-paced environment. Basic computer knowledge is preferred, and you should be willing to work flexible hours, including weekends and holidays. Team spirit and a commitment to safety procedures are vital for success in this role.
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Looking For Stewardess

Hotel Coal Capital

  • 1 yrs
  • 1.5 Lac/Yr
  • Dhanbad
Steward Activities Room Service Customer Service Waiter Activities Food Packaging Restaurant Service
We are seeking a dedicated Stewardess to provide excellent service and support in our establishment. The ideal candidate will have at least one year of experience and a 12th-grade education. This full-time position is based in our office in Dhanbad, India.Key Responsibilities:- **Customer Service**: Greet guests warmly and make them feel welcome. Respond to their needs promptly and ensure a pleasant dining experience.- **Table Setting and Maintenance**: Set and clean tables before and after meals, ensuring they are always ready for guests. This includes arranging tableware and decorations as needed.- **Food and Beverage Service**: Serve food and drinks to guests in a timely manner, attentively managing their requests and preferences.- **Collaboration**: Work closely with colleagues and kitchen staff to ensure smooth service and efficient operations throughout the day.- **Order Taking**: Accurately take customer orders, providing helpful suggestions and ensuring they are correctly processed and delivered.Required Skills and Expectations:Candidates should have strong communication skills, with the ability to work effectively in a team environment. A friendly demeanor and a willingness to learn are crucial for this role. Attention to detail is important, as the stewardess will be responsible for maintaining high standards of cleanliness and service. Time management skills are essential, as the ability to prioritize tasks in a busy environment can significantly impact customer satisfaction.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Ranchi
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Manager Airport Supervisor Airport Cargo Loader
- Oversee the ground staff team: Supervise and manage the daily activities of the ground staff to ensure smooth operations at the location.- Maintain cleanliness and safety: Ensure that the premises are clean, tidy, and safe for staff and customers.- Monitor staff performance: Keep track of the performance of the ground staff, provide feedback, and address any issues that may arise.- Coordinate with other departments: Collaborate with other departments to ensure efficient coordination and communication within the organization.- Handle customer inquiries and complaints: Address customer inquiries, resolve complaints, and ensure high levels of customer satisfaction.The ideal candidate for the Ground Staff Supervisor position should possess the following skills and qualifications:- Strong communication skills: Ability to effectively communicate with staff, customers, and other departments.- Leadership qualities: Experience in leading a team and motivating staff to perform at their best.- Attention to detail: Ability to pay close attention to details to ensure smooth operations.- Problem-solving skills: Capacity to identify issues and proactively find solutions to resolve them.- Basic computer skills: Familiarity with basic computer applications for reporting and communication.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Ranchi
Customer Service Delivery Route Planning Shipment
Need a urgent person who have skills will get good money
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  • Fresher
  • 4.0 Lac/Yr
  • Ranchi
Communication Problem Solving Customer Care
Work from Home Training and Support provided Must have good Communication skillsBoth male and Female can apply Hiring for :- Customer care Specialist
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Ranchi
Good Communication Skills Customer Care
Key Responsibilities:1. Address customer inquiries: Respond to customer inquiries promptly and professionally, providing accurate information and solutions to their concerns.2. Handle complaints and issues: Listen to customer complaints, investigate the issues, and work towards a satisfactory resolution for the customer.3. Process orders and returns: Assist customers with placing orders, processing returns, and tracking shipments to ensure smooth transactions.4. Maintain customer records: Keep detailed records of customer interactions, transactions, and feedback to improve service quality and customer satisfaction.5. Assist with inventory management: Collaborate with the team to ensure accurate stock levels and availability of products for customers.6. Provide product information: Educate customers on product features, pricing, and promotions to help them make informed purchasing decisions.Required Skills and Expectations:- Good communication skills: Ability to communicate effectively with customers via phone, email, or in-person to provide excellent customer service.- Problem-solving skills: Capable of analyzing customer issues, finding solutions, and resolving conflicts to ensure customer satisfaction.- Attention to detail: Ability to accurately process orders, maintain records, and manage inventory with precision.- Basic computer skills: Proficiency in using computer applications and software for data entry, communication, and record-keeping.- Customer-centric attitude: Willingness to go the extra mile to meet customer needs, build relationships, and enhance customer loyalty.
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  • 1 - 5 yrs
  • Deoghar
English Typing Basic Computer Skills Customer Care
Key Responsibilities:1. Respond to customer inquiries promptly: As a Customer Care Executive, you will be responsible for answering customer queries, resolving issues, and providing information about products or services in a timely manner.2. Maintain customer satisfaction: Ensuring that customers are satisfied with the service provided is a key aspect of this role. You will need to address any concerns or complaints effectively to maintain positive relationships with customers.3. Process orders and returns: Handling order processing and returns accurately is essential to ensure a smooth customer experience. This includes verifying customer details, processing payments, and coordinating returns or exchanges.4. Update customer records: Keeping customer records up to date is crucial for efficient communication and service delivery. You will be required to update customer information in the database as needed.Required Skills and Expectations:1. Excellent communication skills: Strong verbal and written communication skills are essential to interact with customers effectively and professionally.2. Problem-solving abilities: Being able to think critically and find solutions to customer issues or complaints is important in this role.3. Attention to detail: Accuracy in processing orders and updating customer records is key to providing high-quality customer service.4. Ability to work independently: As this is a remote position, the ability to work without direct supervision and manage your time effectively is necessary.
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Hiring Fresher - Cashier - Ranchi

Shree Sitaram Jewellers

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Ranchi
Cash Handling Tally Cash Collection Excel Report Preparation Fund Transfer Petty Cash Management Customer Handling Cashier Activities
As a Cashier, you will be responsible for processing transactions accurately and efficiently. This includes handling cash, credit cards, and checks from customers.Key responsibilities include:1. Processing transactions: You will be required to accurately process payments from customers using various methods such as cash, credit cards, and checks.2. Providing customer service: You will need to assist customers with any inquiries they may have and ensure their overall shopping experience is positive.3. Maintaining cleanliness: Keeping the checkout area clean and organized is essential to create a welcoming environment for customers.To excel in this role, you should have strong mathematical skills to accurately process transactions. Attention to detail is also crucial to avoid errors in handling cash. Good communication skills are necessary to interact with customers effectively. Additionally, being able to work efficiently in a fast-paced environment is beneficial. A 12th pass education level and 0-2 years of experience are required for this full-time, office-based position. This position is open to male candidates in Ranchi, India.
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  • Fresher
  • 0.9 Lac/Yr
  • Dhanbad
Room Service Handling Customer Queries Good Communication
- Ensuring cleanliness in the dining area and kitchen: The hotel steward is responsible for maintaining cleanliness in the dining area where guests eat and in the kitchen where food is prepared.- Setting up tables with utensils, napkins, and condiments: The steward will be required to set up tables before meal times by placing utensils, napkins, and condiments in an organized manner.- Assisting guests by taking their orders and serving food: As part of the job, the steward will need to interact with guests, take their food orders, and serve the food to them in a timely and efficient manner.- Clearing tables and cleaning up after guests leave: After guests finish their meals, the steward must clear the tables, clean up any spills or mess, and ensure the dining area is ready for the next set of guests.Skills and Expectations:- Basic knowledge of food service: The ideal candidate should have a basic understanding of food service etiquette and procedures.- Good communication skills: As the steward will be interacting with guests regularly, it is essential to have good communication skills to take orders and address any guest concerns.- Ability to work in a fast-paced environment: The job may get busy during peak meal times, so the candidate should be able to work efficiently in a fast-paced setting.- Attention to detail: Keeping the dining area clean and organized requires attention to detail to ensure a pleasant dining experience for guests.
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Customer Care Executive (Full Time)

Innotech Global Private Limited

  • 2 - 6 yrs
  • Jamshedpur
International Voice International BPO Voice Process
Were Hiring International Voice Process Location: Jamshedpur (Jharkhand) Company: Innotech Global Private Limited Open Positions: Customer Service Advisor Team Leader (International Voice) What Were Looking For: Excellent communication skills Prior experience in international voice process preferred Customer-focused, energetic, and target-driven Contact Us: 9296514156 hr@innotechglobal.co.in Referrals are highly appreciated!Help someone find the right opportunity with us at Innotech Global Pvt Ltd.
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  • Fresher
  • 16.0 Lac/Yr
  • Ranchi
Ground Staff Air Ticketing Aviation Cabin Crew Offline Data Entry Air Freight Airport Ticketing
As a Airport Ground Staff Customer Service Jobs, you will play a crucial role in ensuring exceptional customer service and a smooth travel experience for passengers at Bengaluru Airport, India. Your main responsibilities will include:- Greeting and assisting passengers at the ticket counter- Processing ticket sales and reservations accurately and efficiently- Handling customer inquiries, complaints, and requests professionally and promptly- Ensuring compliance with all airport and airline regulations and policies- Assisting passengers with check-in, boarding, and baggage processes- Coordinating with other airport and airline staff for on-time flight departures- Maintaining a clean and organized ticket counter and work area- Providing support to passengers with special needs or requests- Handling cash and credit transactions accurately and responsibly- Performing any other duties as assigned by the supervisor or managerQualifications required for this role include:- High school diploma or equivalent- Previous customer service experience is preferred- Excellent communication and interpersonal skills- Ability to work in a fast-paced and dynamic environment- Basic computer skills- Flexibility to work weekends, holidays, and lift up to 50 pounds- Willingness to stand for extended periods of timeIf you are passionate about delivering exceptional customer service and possess a strong work ethic, we invite you to apply for this exciting opportunity. Competitive salary, benefits packages, career growth, and development opportunities are available. Join our team and become a part of the dynamic world of airport and airline operations!.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Chaibasa West Singhbhum
Delivery Excellence Customer Handling Packing Material Hard Working Coordination Skills
- Responsible for delivering packages to customers in a timely and professional manner. This includes ensuring that the correct package is delivered to the right recipient.- Use GPS navigation to find the most efficient route to deliver packages to multiple locations within the designated time frame.- Handle cash-on-delivery transactions with accuracy and maintain records of payments received.- Maintain a neat and organized delivery vehicle, keeping it clean and ensuring it is in good working condition.- Communicate effectively with customers regarding delivery timings and any delays that may occur.Required skills and expectations:- Must have a valid driver's license and a clean driving record.- Excellent organizational and time-management skills to ensure timely deliveries.- Ability to lift heavy packages and work in a fast-paced environment.- Customer service skills to interact with customers professionally and address any delivery-related concerns.- Basic knowledge of local routes and landmarks to navigate easily.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Ranchi
Airline Cabin Crew Flight Attendant Airlines Cabin Crew Fresher Aviation Airport Staff Ground Staff Air Hostess Air Ticketing Airline Customer Service Air Ticketing Agent Team Work Development Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Executive Airport Representative
- Key Responsibilities:1. Assist passengers during check-in and boarding processes: This includes helping passengers with luggage, guiding them through the check-in process, and ensuring they board the flight safely.2. Ensure safety and security protocols are followed: Ground staff must adhere to strict safety and security guidelines to maintain a safe environment for passengers and airline crew.3. Provide excellent customer service: Ground staff must assist passengers with any queries or issues they may have, ensuring a positive experience throughout their journey.4. Handle cargo and baggage: This involves loading and unloading baggage onto the aircraft, as well as ensuring that cargo is properly secured and accounted for.5. Collaborate with other team members: Ground staff must work together effectively to ensure efficient operations and a seamless travel experience for passengers.- Required Skills and Expectations:1. Good communication skills: Ground staff must be able to communicate effectively with passengers and colleagues to provide assistance and information.2. Attention to detail: It is important for ground staff to pay attention to detail to ensure safety protocols are followed and baggage is handled correctly.3. Physical fitness: The role may involve lifting heavy baggage and standing for long periods, so physical fitness is a requirement.4. Team player: Ground staff must be able to work well in a team environment, collaborating with colleagues to ensure smooth operations.5. Flexibility and adaptability: The aviation industry can be fast-paced and unpredictable, so ground staff must be able to adapt to changing circumstances and schedules.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Ranchi
Customer Relationship Documentation Internal Communication Aviation Cargo Handling Hard Working Airport Cargo Basic Computer Skills
As a Cargo Assistant, your primary role will be to support the cargo operations by ensuring smooth handling and processing of goods. You will work in a team to facilitate the timely movement of cargo.**Key Responsibilities:**- **Cargo Handling:** Assist in loading and unloading cargo. This involves physically moving goods and ensuring they are securely placed to prevent damage during transit.- **Documentation:** Prepare and manage paperwork related to cargo shipments, such as bills of lading and customs forms, ensuring all details are accurate and complete.- **Inventory Management:** Help maintain accurate records of cargo received and dispatched. This will involve updating the inventory system to reflect current stock levels.- **Safety Compliance:** Follow safety procedures while handling cargo. This includes wearing protective equipment and adhering to all safety guidelines to ensure a safe work environment.- **Customer Service:** Interact with customers and vendors to provide information about the status of shipments. Good communication skills will help ensure customer satisfaction.**Required Skills and Expectations:**- Must have completed at least 10th grade education. - Ability to lift heavy items and work physically for long hours is essential.- Basic organizational skills to track cargo and manage paperwork effectively.- Good communication skills to interact with team members and customers.- Willingness to learn and follow instructions precisely in a fast-paced environment.- Prior experience is not required, but enthusiasm and a strong work ethic are important.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Ranchi
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Ground Management Customer Support Guest Handling Passenger Handling Ground Operation Airline Customer Service Good Communication Skills
As an Airport Guest Relationship Executive based in Ranchi, you will play a vital role in ensuring a pleasant and efficient experience for travelers at the airport. You will assist passengers with their needs, answer questions, and provide support throughout their journey.Key Responsibilities:- **Guest Assistance**: Welcome passengers arriving at the airport, helping them with inquiries and providing necessary information about flights, services, and facilities.- **Problem Resolution**: Address any concerns or issues passengers may have, ensuring their needs are met promptly and effectively.- **Coordination with Airline Staff**: Work closely with airline personnel to facilitate smooth check-ins, boarding processes, and luggage handling.- **Feedback Collection**: Gather feedback from travelers about their experiences, contributing to improving the overall quality of services provided.- **Safety and Security Awareness**: Maintain a keen awareness of safety and security protocols, ensuring that passengers are informed and comply with regulations.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact pleasantly with a diverse range of passengers. A positive attitude and customer-focused mindset are necessary to provide excellent service. While no previous experience is required, being a quick learner and adaptable in a fast-paced environment is essential. Basic knowledge of the airport operations and a willingness to work collaboratively within a team will be beneficial in excelling in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Ranchi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate based in Ranchi, you will play a crucial role in ensuring a smooth and pleasant experience for travelers at the airport. Your main responsibilities will include:- **Greeting Passengers**: Welcome travelers with a friendly smile and assist them with their initial inquiries to create a positive first impression.- **Check-in Assistance**: Help passengers with the check-in process by guiding them on using self-service kiosks or providing manual check-in support to ensure all paperwork is completed accurately.- **Baggage Handling**: Assist passengers with their luggage, including checking in bags and answering questions related to baggage policies and fees.- **Providing Information**: Offer clear and accurate information regarding flight schedules, gate changes, and other travel inquiries to keep travelers informed and comfortable.- **Resolving Issues**: Address any customer complaints or problems with empathy and professionalism, working to find quick solutions to enhance customer satisfaction.- **Safety and Security Protocols**: Adhere to airport safety regulations while assisting passengers, ensuring a secure environment for everyone.To excel in this role, you should have excellent communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Being detail-oriented will help you handle paperwork and inquiries accurately. Some experience in customer service is a plus, but freshers with a passion for helping people are also encouraged to apply. A basic educational requirement is a 10th-grade pass.
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Customer Support Executive (full Time)

Innotech Global Private Limited

  • 2 - 6 yrs
  • Jamshedpur
International Process International Voice Process International BPO Voice Process
Were Hiring International Voice Process Location: Jamshedpur (Jharkhand) Company: Innotech Global Private Limited Open Positions: Customer Service Advisor Team Leader (International Voice) What Were Looking For: Excellent communication skills Prior experience in international voice process preferred Customer-focused, energetic, and target-driven Contact Us: 9296514156 hr@innotechglobal.co.in Referrals are highly appreciated!Help someone find the right opportunity with us at Innotech Global Pvt Ltd.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Ranchi
Ground Staff Ramp Executive Customer Support Airport Ticketing Executive Cargo Executive Air Hostess Activities Aviation Security Airport Ground Handling Ground Handling Air Ticketing Grooming Aviation
As a Group Executive, you will be responsible for assisting in coordinating and managing group activities within the organization. Your key responsibilities will include organizing group meetings, tracking progress on group projects, and ensuring effective communication among team members. You will need to have strong organizational skills, attention to detail, and the ability to work well in a team setting. Additionally, effective communication skills, problem-solving abilities, and a willingness to learn and adapt to new challenges will be essential for success in this role.HR SAGAAR 7890685614.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Ranchi
Aviation Customer Service Direct Sales Cargo Handling
Key ResponsibilitiesCustomer Interaction Management: Serve as the primary point of contact for customers, handling inquiries via phone, email, chat, or social media to provide timely and accurate information. 1Issue Resolution: Address and resolve customer complaints by liaising with various departments, ensuring effective problem-solving and escalation when necessary. 1Team Management: Oversee the work of customer service representatives, ensuring compliance with company policies and procedures while promoting a positive service culture. 1
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Ranchi
Airline Operations Airlines Executive Airline Customer Service Airline Ramp Executive
Airport Customer Service Agent Duties and ResponsibilitiesAirport Customer Service Agents play a crucial role in ensuring the smooth running of airport operations, and providing excellent customer service to passengers.They are often the first point of contact for passengers and address a variety of issues.The duties and responsibilities of an Airport Customer Service Agent include:Greeting passengers upon arrival and departureChecking in passengers, ensuring that all necessary travel documents are valid and in orderIssuing boarding passes and directing passengers to their gatesHandling special requests, such as seat assignments or upgrades, and assisting passengers with disabilities or those traveling with young childrenAssisting passengers with their baggage, including weighing and tagging luggage, and handling lost or damaged luggage claimsProviding passengers with information about the airport, including locations of gates, restrooms, restaurants, and shopsResolving passenger complaints or referring them to a supervisor when necessaryCommunicating with airline personnel and other airport staff to ensure the smooth operation of flightsProcessing ticket sales, upgrades, and rebookings in the event of cancellations or delays
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  • Fresher
  • 4.5 Lac/Yr
  • Hinoo Ranchi
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
Job Title: Ground Staff (Fresher)Company Name: Skytech AviationJob Location: Birsa Munda AirportJob Description:Skytech Aviation is hiring Ground Staff (Male & Female) for freshers who want to start their career in the aviation industry. Candidates will be responsible for assisting passengers, handling airport operations, and providing excellent customer service at the airport.Eligibility Criteria:Gender: Male & Female both can applyExperience: Fresher onlyAge Limit: 18 26 yearsEducation: Minimum 12th PassGood communication skills and basic computer knowledgePleasing personality and customer-service attitudeJob Responsibilities:Assisting passengers during check-in and boardingHandling baggage and ticketing supportProviding customer service at the airport terminalCoordinating with airline and airport staffEnsuring smooth airport operationsInterview Location:Lalpur Chowk, Opposite Hari Om Tower, RanchiRequired Documents:Updated Resume2 Passport Size PhotographsAadhar Card / ID Proof
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  • Fresher
  • 3.0 Lac/Yr
  • Hinoo Ranchi
Aviation Hospitality Communication Customer Management Guest Handling
Job Title: Hospitality Executive (Fresher)Company Name: Skytech AviationJob Location: Birsa Munda AirportJob Description:Skytech Aviation is hiring Hospitality Executives (Male & Female) for freshers who are interested in working in the aviation and hospitality industry. Candidates will be responsible for assisting passengers, maintaining service quality, and ensuring a comfortable airport experience.Eligibility Criteria:Gender: Male & Female both can applyExperience: Fresher onlyAge Limit: 18 26 yearsEducation: Minimum 12th PassGood communication skillsSmart personality with a customer service attitudeJob Responsibilities:Welcome and assist passengers at the airportProvide hospitality and customer support servicesGuide passengers regarding airport facilities and proceduresMaintain professional behavior and service standardsEnsure a comfortable and smooth passenger experienceInterview Location:Lalpur Chowk, Opposite Hari Om Tower, RanchiRequired Documents:Updated Resume2 Passport Size PhotographsAadhar Card / ID Proof
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