Customer Care Job Vacancies in Jharkhand

Responsible for picking up and delivering parcels on time, updating delivery status through the mobile app, collecting COD payments when required, and ensuring excellent customer service while following assigned routes and delivery schedules.

We are looking for dedicated Ground Staff to join our team in Ranchi. This role is essential for ensuring smooth operations at the airport. Freshers are encouraged to apply, and a minimum education of 10th pass is required.**Key Responsibilities:**- **Customer Service Support:** Greet and assist passengers at various points in the airport, ensuring a welcoming and helpful environment.- **Check-In Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and guide them through procedures.- **Baggage Handling:** Safely manage and transport passengers' luggage, making sure it reaches the correct destination without damage.- **Coordination with Airlines:** Communicate with airline staff to ensure timely departures and handle any special requests or issues that may arise.- **Safety and Security Checks:** Participate in safety protocols, helping to ensure all areas comply with regulations to maintain a secure environment for passengers and staff.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with passengers and team members effectively.- A friendly and approachable demeanor will help create a positive experience for passengers.- Ability to work in a fast-paced environment, handling tasks efficiently under pressure.- Basic knowledge of airport operations is a plus, but freshers are welcome to learn on the job.- Commitment to teamwork and collaboration, as the role involves working closely with various departments. Candidates should have a willingness to learn and grow in the aviation sector, demonstrating a strong work ethic.

We are looking for a dedicated Airline Customer Service Executive to join our team in Ranchi. In this role, you will be the first point of contact for our customers, providing assistance and ensuring a positive travel experience.**Key Responsibilities:**- **Customer Assistance:** Respond to customer inquiries over phone and email, helping them with flight bookings, cancellations, and changes to their travel plans.- **Problem Resolution:** Address and resolve customer complaints efficiently, ensuring their concerns are handled with care and professionalism.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and airport services, ensuring customers feel informed and supported.- **Check-In Support:** Assist passengers during the check-in process, guiding them through the necessary steps and ensuring a smooth experience.- **Documentation Management:** Handle and organize customer documentation related to travel, including tickets and boarding passes, while maintaining confidentiality.- **Team Collaboration:** Work closely with other departments to ensure seamless service delivery and enhance the overall customer experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and resolving issues effectively.- **Customer-Oriented Approach:** A genuine passion for helping customers and a commitment to providing excellent service is crucial.- **Problem-Solving Ability:** You should be able to think quickly on your feet and find solutions to customer challenges.- **Attention to Detail:** Accuracy in handling customer documentation and information is important in this role.- **Team Player:** Ability to work well within a team and contribute to a positive working environment.- **Adaptability:** Willingness to learn and adapt to new processes, as well as handle a fast-paced work environment.

Urgently Required - Project Manager Location: RanchiJob RequirementsMBA (Mandatory)Excellent fluency in EnglishMinimum 5 years of experience in IT & Government ProjectsKnowledge of:Project HandlingPresentationsTender Filling for Public & Government Projects

We are hiring Delivery Boys for timely and safe parcel delivery. Candidates should have a valid driving license, basic route knowledge, and a responsible attitude. Freshers can also apply. Attractive salary, incentives, and immediate joining available.

Job Title: Sales Engineer - Office Automation / Production PrintingCompany OverviewN Tech Solutions Pvt. Ltd., based in Jamshedpur, is an authorized partner of Xerox India, dealing in a wide range of office automation and printing solutions across Bihar & Jharkhand, including Mono & Colour MFDs, Production Printers, and Post-Press Equipment.Role OverviewThe Sales Engineer will be responsible for driving sales of Xerox office automation and production printing solutions by combining technical understanding with strong customer engagement. The role involves handling government, corporate, and commercial clients, ensuring solution-based selling.Key ResponsibilitiesGenerate new business opportunities in assigned territory (Jharkhand / Bihar)Promote and sell:Xerox Mono & Colour MFDsProduction Printers (Light & Mid Production)Post-press equipment (binding, cutting, label cutting, etc.)Understand customer requirements and recommend cost-effective solutions (Capex / CPC models)Conduct product demos and technical presentationsPrepare techno-commercial proposals, tenders (GeM / Govt.), and quotationsHandle negotiations and close orders profitablyCoordinate with Xerox and internal service/logistics teams for smooth executionManage key accounts and ensure repeat business (AMCs / FSMA / consumables)Track competition and pricing trends in the marketKey Skills RequiredStrong knowledge of Office Automation / Printing IndustryAbility to handle institutional & government customersGood understanding of cost-per-copy (CPC) and contract-based sellingExcellent communication, presentation & negotiation skillsBasic IT/networking knowledge for device integrationQualification & ExperienceDiploma / B.Tech / BE (Electronics / IT / Mechanical preferred)2-5 years experience in Office Automation / Copier / Printing industry (preferred)Experience in handling Xerox / similar OEM products will be an advantageKey Performance Indicators (KPIs)Monthly & quarterly sales target achievementNew account acquisition (Govt. / Corporate / Commercial)Conversion of enquiries into ordersRevenue from AMCs / FSMA / consumablesCustomer retention & repeat businessReporting ToSales Manager / DirectorLocationJamshedpur

Sales and service and Direct salin Btoc to coustomer field sales and service

We are one of the leading DSA operating from Ranchi Kanta Toli. Dealing with different Bank & NBFC. Calling data will be provided from company.

We are seeking a dedicated Stewardess to provide excellent service and support in our establishment. The ideal candidate will have at least one year of experience and a 12th-grade education. This full-time position is based in our office in Dhanbad, India.Key Responsibilities:- **Customer Service**: Greet guests warmly and make them feel welcome. Respond to their needs promptly and ensure a pleasant dining experience.- **Table Setting and Maintenance**: Set and clean tables before and after meals, ensuring they are always ready for guests. This includes arranging tableware and decorations as needed.- **Food and Beverage Service**: Serve food and drinks to guests in a timely manner, attentively managing their requests and preferences.- **Collaboration**: Work closely with colleagues and kitchen staff to ensure smooth service and efficient operations throughout the day.- **Order Taking**: Accurately take customer orders, providing helpful suggestions and ensuring they are correctly processed and delivered.Required Skills and Expectations:Candidates should have strong communication skills, with the ability to work effectively in a team environment. A friendly demeanor and a willingness to learn are crucial for this role. Attention to detail is important, as the stewardess will be responsible for maintaining high standards of cleanliness and service. Time management skills are essential, as the ability to prioritize tasks in a busy environment can significantly impact customer satisfaction.

Need a urgent person who have skills will get good money

Work from Home Training and Support provided Must have good Communication skillsBoth male and Female can apply Hiring for :- Customer care Specialist

Key Responsibilities:1. Address customer inquiries: Respond to customer inquiries promptly and professionally, providing accurate information and solutions to their concerns.2. Handle complaints and issues: Listen to customer complaints, investigate the issues, and work towards a satisfactory resolution for the customer.3. Process orders and returns: Assist customers with placing orders, processing returns, and tracking shipments to ensure smooth transactions.4. Maintain customer records: Keep detailed records of customer interactions, transactions, and feedback to improve service quality and customer satisfaction.5. Assist with inventory management: Collaborate with the team to ensure accurate stock levels and availability of products for customers.6. Provide product information: Educate customers on product features, pricing, and promotions to help them make informed purchasing decisions.Required Skills and Expectations:- Good communication skills: Ability to communicate effectively with customers via phone, email, or in-person to provide excellent customer service.- Problem-solving skills: Capable of analyzing customer issues, finding solutions, and resolving conflicts to ensure customer satisfaction.- Attention to detail: Ability to accurately process orders, maintain records, and manage inventory with precision.- Basic computer skills: Proficiency in using computer applications and software for data entry, communication, and record-keeping.- Customer-centric attitude: Willingness to go the extra mile to meet customer needs, build relationships, and enhance customer loyalty.

As a Cashier, you will be responsible for processing transactions accurately and efficiently. This includes handling cash, credit cards, and checks from customers.Key responsibilities include:1. Processing transactions: You will be required to accurately process payments from customers using various methods such as cash, credit cards, and checks.2. Providing customer service: You will need to assist customers with any inquiries they may have and ensure their overall shopping experience is positive.3. Maintaining cleanliness: Keeping the checkout area clean and organized is essential to create a welcoming environment for customers.To excel in this role, you should have strong mathematical skills to accurately process transactions. Attention to detail is also crucial to avoid errors in handling cash. Good communication skills are necessary to interact with customers effectively. Additionally, being able to work efficiently in a fast-paced environment is beneficial. A 12th pass education level and 0-2 years of experience are required for this full-time, office-based position. This position is open to male candidates in Ranchi, India.

As an Airport Ramp Executive in Ranchi, you will be responsible for ensuring the safe and efficient handling of aircraft on the ground. This is a full-time position suited for individuals with a strong work ethic and a passion for the aviation industry, especially those who have recently completed their education.**Key Responsibilities:**- **Aircraft Marshalling:** Guide aircraft to and from the ramp area safely, using hand signals and communication devices to direct pilots and ground crew.- **Loading and Unloading Baggage:** Efficiently manage the loading and unloading of passenger baggage, cargo, and other supplies to ensure timely aircraft departures.- **Ground Handling Operations:** Support various ground operations, including cleaning and checking the aircraft before takeoff, contributing to overall flight readiness.- **Equipment Operation:** Safely operate ground support equipment such as tugs, belt loaders, and air start units, ensuring that all equipment is well-maintained and functional.- **Safety Compliance:** Adhere to safety regulations and protocols at all times, helping to maintain a secure environment for employees and passengers alike.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education. You should possess strong communication skills to interact effectively with team members. A commitment to safety and the ability to work under pressure is essential. An eagerness to learn and adapt in a fast-paced environment will help you succeed in this role. While prior experience is not necessary, a passion for aviation and teamwork is highly valued.

As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our passengers. Your responsibilities will include:- **Assisting Passengers**: You will greet and help travelers at the airport, answering their questions and guiding them through check-in and boarding processes.- **Handling Reservations**: You will manage flight bookings and modifications, ensuring that customers have the correct travel information and updates.- **Addressing Complaints**: When issues arise, you will listen to passenger concerns and provide solutions or escalate problems to supervisors as needed.- **Providing Information**: You will offer details about flight schedules, baggage policies, and airport services to help passengers make informed decisions.- **Maintaining Records**: You will document customer interactions and transaction details in the system for future reference and to enhance service.To succeed in this role, you should possess strong communication skills, enabling you to interact effectively with diverse travelers. A friendly and patient attitude is essential, as you will often deal with stressed or upset customers. Attention to detail is important to handle bookings accurately and manage customer requests without errors. Basic computer skills are necessary for using reservation systems and handling data efficiently. As a recent school graduate, you should be eager to learn and adapt in a fast-paced environment. Time management will help you manage multiple tasks while providing excellent customer service.

As a Cargo Assistant, your primary role will be to support the cargo operations by ensuring smooth handling and processing of goods. You will work in a team to facilitate the timely movement of cargo.**Key Responsibilities:**- **Cargo Handling:** Assist in loading and unloading cargo. This involves physically moving goods and ensuring they are securely placed to prevent damage during transit.- **Documentation:** Prepare and manage paperwork related to cargo shipments, such as bills of lading and customs forms, ensuring all details are accurate and complete.- **Inventory Management:** Help maintain accurate records of cargo received and dispatched. This will involve updating the inventory system to reflect current stock levels.- **Safety Compliance:** Follow safety procedures while handling cargo. This includes wearing protective equipment and adhering to all safety guidelines to ensure a safe work environment.- **Customer Service:** Interact with customers and vendors to provide information about the status of shipments. Good communication skills will help ensure customer satisfaction.**Required Skills and Expectations:**- Must have completed at least 10th grade education. - Ability to lift heavy items and work physically for long hours is essential.- Basic organizational skills to track cargo and manage paperwork effectively.- Good communication skills to interact with team members and customers.- Willingness to learn and follow instructions precisely in a fast-paced environment.- Prior experience is not required, but enthusiasm and a strong work ethic are important.