Customer Care Job Vacancies in Jharkhand

We are seeking an Airport Guest Relationship Executive to provide exceptional customer service to travelers at the Ranchi airport. This role is perfect for freshers looking to start their careers in the hospitality and travel industry.The key responsibilities include greeting passengers warmly as they arrive, ensuring they feel welcomed and supported. You will assist guests with their inquiries about flights, airport facilities, and services. Another important duty is to manage passenger complaints, ensuring they are addressed promptly and efficiently to maintain high levels of customer satisfaction. Additionally, you will provide guidance on navigating the airport, helping guests locate check-in counters, boarding gates, and lounges.To succeed in this role, strong communication skills are essential. You should be able to speak clearly and listen attentively to passenger needs. An upbeat and friendly demeanor is crucial, as you will often be the first point of contact for travelers. Teamwork skills are also important, as you will work closely with other airport staff to create a seamless experience for guests. Moreover, being knowledgeable about airport procedures and attractions can greatly enhance your ability to assist travelers. A positive attitude, willingness to learn, and a strong sense of responsibility will help you thrive in this fast-paced environment. If you are enthusiastic and enjoy helping others, this position could be a great fit for you.

We are looking for a Customer Care Executive to join our team in Ranchi, India. This is a full-time work-from-home position suitable for fresh graduates who have completed their 12th grade. As a Customer Care Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues. Your focus will be on delivering exceptional service and ensuring customer satisfaction.Key Responsibilities:1. **Respond to Customer Queries**: You will answer questions from customers through calls, emails, or chats, providing clear and accurate information to meet their needs.2. **Resolve Issues**: If customers face problems with our products or services, you will investigate the issue and work towards resolving it quickly and effectively.3. **Maintain Records**: You will keep detailed notes of customer interactions in our system to ensure all information is up-to-date and accessible for future reference.4. **Follow-Up**: You will check back with customers after resolving their issues to ensure they are satisfied and to see if they need further assistance.Required Skills and Expectations:We are looking for candidates who have strong communication skills and can engage positively with customers. Attention to detail is important, as is the ability to work independently in a remote setting. A good understanding of basic computer operations and customer service principles will help you succeed in this role. Being patient, empathetic, and proactive are essential traits, as they contribute to providing a great customer experience.

Welcome guests politely and assist in seating them.Present menus and assist guests with basic menu information.Serve water, beverages, and food under supervision.To take and serve the guest orders.Prepare tables before service with proper cutlery, crockery, glassware, and napkins.Clear used dishes and reset tables for the next guests.Refill water and other table requirements during service.Maintain cleanliness of the dining area, side stations, and service equipment.Follow grooming, hygiene, food safety, and service standards.

Join our team as an Airport Customer Service Associate in Deoghar, India, where you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport.In this position, your key responsibilities will include greeting passengers as they arrive, providing assistance with check-in procedures, and answering any questions they may have about their flights. You will also manage baggage claims and ensure that any issues are addressed promptly. Additionally, you will help maintain a clean and organized environment at the airport, ensuring that all areas are welcoming for travelers.To succeed in this role, you should possess excellent communication skills, both verbal and written, to interact effectively with passengers and colleagues. A friendly attitude and a strong customer-service mindset are essential, as you will be responsible for handling inquiries and resolving issues with patience and professionalism. Attention to detail is important for managing information accurately and ensuring that processes run smoothly. While prior experience in customer service is a plus, it is not required as we welcome applicants with a strong desire to learn. A minimum educational qualification of 10th pass is mandatory. If you are ready to embark on a rewarding career in a dynamic environment, we encourage you to apply.

Front office staff required for administrative work and office work who can handle phone calls, take admission.

Responsible for picking up and delivering parcels on time, updating delivery status through the mobile app, collecting COD payments when required, and ensuring excellent customer service while following assigned routes and delivery schedules.

We are looking for dedicated Ground Staff to join our team in Ranchi. This role is essential for ensuring smooth operations at the airport. Freshers are encouraged to apply, and a minimum education of 10th pass is required.**Key Responsibilities:**- **Customer Service Support:** Greet and assist passengers at various points in the airport, ensuring a welcoming and helpful environment.- **Check-In Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and guide them through procedures.- **Baggage Handling:** Safely manage and transport passengers' luggage, making sure it reaches the correct destination without damage.- **Coordination with Airlines:** Communicate with airline staff to ensure timely departures and handle any special requests or issues that may arise.- **Safety and Security Checks:** Participate in safety protocols, helping to ensure all areas comply with regulations to maintain a secure environment for passengers and staff.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with passengers and team members effectively.- A friendly and approachable demeanor will help create a positive experience for passengers.- Ability to work in a fast-paced environment, handling tasks efficiently under pressure.- Basic knowledge of airport operations is a plus, but freshers are welcome to learn on the job.- Commitment to teamwork and collaboration, as the role involves working closely with various departments. Candidates should have a willingness to learn and grow in the aviation sector, demonstrating a strong work ethic.

We are looking for a dedicated Airline Customer Service Executive to join our team in Ranchi. In this role, you will be the first point of contact for our customers, providing assistance and ensuring a positive travel experience.**Key Responsibilities:**- **Customer Assistance:** Respond to customer inquiries over phone and email, helping them with flight bookings, cancellations, and changes to their travel plans.- **Problem Resolution:** Address and resolve customer complaints efficiently, ensuring their concerns are handled with care and professionalism.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and airport services, ensuring customers feel informed and supported.- **Check-In Support:** Assist passengers during the check-in process, guiding them through the necessary steps and ensuring a smooth experience.- **Documentation Management:** Handle and organize customer documentation related to travel, including tickets and boarding passes, while maintaining confidentiality.- **Team Collaboration:** Work closely with other departments to ensure seamless service delivery and enhance the overall customer experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and resolving issues effectively.- **Customer-Oriented Approach:** A genuine passion for helping customers and a commitment to providing excellent service is crucial.- **Problem-Solving Ability:** You should be able to think quickly on your feet and find solutions to customer challenges.- **Attention to Detail:** Accuracy in handling customer documentation and information is important in this role.- **Team Player:** Ability to work well within a team and contribute to a positive working environment.- **Adaptability:** Willingness to learn and adapt to new processes, as well as handle a fast-paced work environment.

Urgently Required - Project Manager Location: RanchiJob RequirementsMBA (Mandatory)Excellent fluency in EnglishMinimum 5 years of experience in IT & Government ProjectsKnowledge of:Project HandlingPresentationsTender Filling for Public & Government Projects

We are hiring Delivery Boys for timely and safe parcel delivery. Candidates should have a valid driving license, basic route knowledge, and a responsible attitude. Freshers can also apply. Attractive salary, incentives, and immediate joining available.

To Solve Customer's Queries, Help in Cash Deposit and Withdrawal, Account Opening and Verify Kyc Documents, to Give Information of Debit Card, Cheque Book Loan Information Etc

Job Title: Sales Engineer - Office Automation / Production PrintingCompany OverviewN Tech Solutions Pvt. Ltd., based in Jamshedpur, is an authorized partner of Xerox India, dealing in a wide range of office automation and printing solutions across Bihar & Jharkhand, including Mono & Colour MFDs, Production Printers, and Post-Press Equipment.Role OverviewThe Sales Engineer will be responsible for driving sales of Xerox office automation and production printing solutions by combining technical understanding with strong customer engagement. The role involves handling government, corporate, and commercial clients, ensuring solution-based selling.Key ResponsibilitiesGenerate new business opportunities in assigned territory (Jharkhand / Bihar)Promote and sell:Xerox Mono & Colour MFDsProduction Printers (Light & Mid Production)Post-press equipment (binding, cutting, label cutting, etc.)Understand customer requirements and recommend cost-effective solutions (Capex / CPC models)Conduct product demos and technical presentationsPrepare techno-commercial proposals, tenders (GeM / Govt.), and quotationsHandle negotiations and close orders profitablyCoordinate with Xerox and internal service/logistics teams for smooth executionManage key accounts and ensure repeat business (AMCs / FSMA / consumables)Track competition and pricing trends in the marketKey Skills RequiredStrong knowledge of Office Automation / Printing IndustryAbility to handle institutional & government customersGood understanding of cost-per-copy (CPC) and contract-based sellingExcellent communication, presentation & negotiation skillsBasic IT/networking knowledge for device integrationQualification & ExperienceDiploma / B.Tech / BE (Electronics / IT / Mechanical preferred)2-5 years experience in Office Automation / Copier / Printing industry (preferred)Experience in handling Xerox / similar OEM products will be an advantageKey Performance Indicators (KPIs)Monthly & quarterly sales target achievementNew account acquisition (Govt. / Corporate / Commercial)Conversion of enquiries into ordersRevenue from AMCs / FSMA / consumablesCustomer retention & repeat businessReporting ToSales Manager / DirectorLocationJamshedpur

Sales and service and Direct salin Btoc to coustomer field sales and service

We are one of the leading DSA operating from Ranchi Kanta Toli. Dealing with different Bank & NBFC. Calling data will be provided from company.

We are seeking a dedicated Stewardess to provide excellent service and support in our establishment. The ideal candidate will have at least one year of experience and a 12th-grade education. This full-time position is based in our office in Dhanbad, India.Key Responsibilities:- **Customer Service**: Greet guests warmly and make them feel welcome. Respond to their needs promptly and ensure a pleasant dining experience.- **Table Setting and Maintenance**: Set and clean tables before and after meals, ensuring they are always ready for guests. This includes arranging tableware and decorations as needed.- **Food and Beverage Service**: Serve food and drinks to guests in a timely manner, attentively managing their requests and preferences.- **Collaboration**: Work closely with colleagues and kitchen staff to ensure smooth service and efficient operations throughout the day.- **Order Taking**: Accurately take customer orders, providing helpful suggestions and ensuring they are correctly processed and delivered.Required Skills and Expectations:Candidates should have strong communication skills, with the ability to work effectively in a team environment. A friendly demeanor and a willingness to learn are crucial for this role. Attention to detail is important, as the stewardess will be responsible for maintaining high standards of cleanliness and service. Time management skills are essential, as the ability to prioritize tasks in a busy environment can significantly impact customer satisfaction.

Join our team as Airport Staff in Ranchi, India. This full-time position is ideal for fresh graduates or those with limited experience. You will play a crucial role in ensuring smooth airport operations and providing excellent service to passengers. Key Responsibilities:1. **Check-in Assistance**: Help passengers with the check-in process, ensuring they have all necessary documents and tickets ready. This may include scanning baggage and issuing boarding passes.2. **Customer Support**: Provide information to travelers about flight schedules, terminals, and airport services. Assist in addressing passenger inquiries and concerns professionally.3. **Baggage Handling**: Assist in managing luggage, ensuring it is transferred safely to and from aircraft. Monitor baggage claim areas to help passengers locate their bags.4. **Safety Compliance**: Follow all airport safety protocols and guidelines. Ensure that luggage and passengers comply with security regulations.5. **Coordination with Teams**: Work closely with airport security, ground staff, and management to facilitate seamless operations and problem resolution.Required Skills and Expectations:We seek an enthusiastic and friendly female candidate who is a 12th-grade pass. Strong communication skills in English and local languages are essential. Candidates should demonstrate a positive attitude, be customer-oriented, and able to work in a fast-paced environment. Basic computer knowledge is preferred, and you should be willing to work flexible hours, including weekends and holidays. Team spirit and a commitment to safety procedures are vital for success in this role.

We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- **Assist with Troubleshooting:** Help customers resolve issues related to our products or services, guiding them through solutions.- **Maintain Customer Records:** Keep detailed and accurate records of customer interactions and issues in our database.- **Provide Product Information:** Educate customers about our offerings and help them make informed decisions based on their needs.- **Follow Up on Customer Concerns:** Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.**Required Skills and Expectations:**- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.

As an Airport Ramp Executive in Ranchi, you will be responsible for ensuring the safe and efficient handling of aircraft on the ground. This is a full-time position suited for individuals with a strong work ethic and a passion for the aviation industry, especially those who have recently completed their education.**Key Responsibilities:**- **Aircraft Marshalling:** Guide aircraft to and from the ramp area safely, using hand signals and communication devices to direct pilots and ground crew.- **Loading and Unloading Baggage:** Efficiently manage the loading and unloading of passenger baggage, cargo, and other supplies to ensure timely aircraft departures.- **Ground Handling Operations:** Support various ground operations, including cleaning and checking the aircraft before takeoff, contributing to overall flight readiness.- **Equipment Operation:** Safely operate ground support equipment such as tugs, belt loaders, and air start units, ensuring that all equipment is well-maintained and functional.- **Safety Compliance:** Adhere to safety regulations and protocols at all times, helping to maintain a secure environment for employees and passengers alike.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education. You should possess strong communication skills to interact effectively with team members. A commitment to safety and the ability to work under pressure is essential. An eagerness to learn and adapt in a fast-paced environment will help you succeed in this role. While prior experience is not necessary, a passion for aviation and teamwork is highly valued.

As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our passengers. Your responsibilities will include:- **Assisting Passengers**: You will greet and help travelers at the airport, answering their questions and guiding them through check-in and boarding processes.- **Handling Reservations**: You will manage flight bookings and modifications, ensuring that customers have the correct travel information and updates.- **Addressing Complaints**: When issues arise, you will listen to passenger concerns and provide solutions or escalate problems to supervisors as needed.- **Providing Information**: You will offer details about flight schedules, baggage policies, and airport services to help passengers make informed decisions.- **Maintaining Records**: You will document customer interactions and transaction details in the system for future reference and to enhance service.To succeed in this role, you should possess strong communication skills, enabling you to interact effectively with diverse travelers. A friendly and patient attitude is essential, as you will often deal with stressed or upset customers. Attention to detail is important to handle bookings accurately and manage customer requests without errors. Basic computer skills are necessary for using reservation systems and handling data efficiently. As a recent school graduate, you should be eager to learn and adapt in a fast-paced environment. Time management will help you manage multiple tasks while providing excellent customer service.

As a Cargo Assistant, your primary role will be to support the cargo operations by ensuring smooth handling and processing of goods. You will work in a team to facilitate the timely movement of cargo.**Key Responsibilities:**- **Cargo Handling:** Assist in loading and unloading cargo. This involves physically moving goods and ensuring they are securely placed to prevent damage during transit.- **Documentation:** Prepare and manage paperwork related to cargo shipments, such as bills of lading and customs forms, ensuring all details are accurate and complete.- **Inventory Management:** Help maintain accurate records of cargo received and dispatched. This will involve updating the inventory system to reflect current stock levels.- **Safety Compliance:** Follow safety procedures while handling cargo. This includes wearing protective equipment and adhering to all safety guidelines to ensure a safe work environment.- **Customer Service:** Interact with customers and vendors to provide information about the status of shipments. Good communication skills will help ensure customer satisfaction.**Required Skills and Expectations:**- Must have completed at least 10th grade education. - Ability to lift heavy items and work physically for long hours is essential.- Basic organizational skills to track cargo and manage paperwork effectively.- Good communication skills to interact with team members and customers.- Willingness to learn and follow instructions precisely in a fast-paced environment.- Prior experience is not required, but enthusiasm and a strong work ethic are important.

As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your primary responsibilities will include the following:- **Assist Passengers**: Respond to inquiries about flights, schedules, and services, providing accurate information to help passengers make informed decisions.- **Manage Reservations**: Handle booking changes, cancellations, and refunds efficiently to ensure that customer needs are met promptly.- **Check-In Support**: Guide passengers through the check-in process, ensuring all necessary steps are completed smoothly at the airport.- **Handle Complaints**: Address passenger complaints and concerns with empathy and professionalism, working towards a satisfactory resolution.- **Provide Information**: Share details about airline policies, baggage allowances, and travel regulations, ensuring passengers have the necessary information before their journey.To be successful in this role, you should have the following skills and expectations:- **Communication Skills**: Effectively communicate with passengers in a clear and friendly manner, both verbally and in writing.- **Problem-Solving Abilities**: Quickly identify issues and think critically to provide solutions, enhancing the passenger experience.- **Team Player**: Work collaboratively with colleagues to ensure efficient service delivery and a supportive work environment.- **Attention to Detail**: Ensure that all information provided to passengers is accurate and complete to avoid misunderstandings.- **Basic Computer Skills**: Familiarity with standard office software to manage bookings and communicate effectively.A positive attitude and willingness to learn are essential, especially for those with little to no experience in the industry.