Customer Relationship Executive 12th Pass Jobs in Bhubaneswar

We are seeking an enthusiastic Air Ticketing Executive to join our team in Bhubaneswar. This entry-level position is perfect for individuals who are eager to start a career in the travel industry. As a key player in our operations, you will assist customers with flight bookings and inquiries.Key Responsibilities:1. **Flight Booking and Reservations**: You will assist customers in booking their air tickets, ensuring accurate entry of passenger details and flight information to facilitate a smooth travel experience.2. **Customer Service**: Respond to customer queries via phone and email, providing timely and helpful information regarding flight schedules, ticket prices, and travel regulations.3. **Ticket Changes and Cancellations**: Handle requests for modifications or cancellations of existing bookings, ensuring all changes are processed correctly to minimize customer inconvenience.4. **Documentation Management**: Maintain accurate records of ticket sales and customer interactions using our internal systems, ensuring compliance with company policies.5. **Collaboration with Airlines**: Communicate effectively with airline partners to resolve ticketing issues and obtain necessary approvals or information when needed.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education and show a willingness to learn. Good communication skills in English and local languages are essential. Proficiency in using computers and basic software applications is required. A detail-oriented approach and excellent problem-solving abilities will help you succeed in this role. Being a team player and having a positive attitude toward customer service are critical qualities we seek in our ideal candidate.

As an Airlines Executive, you will play a vital role in ensuring smooth operations within the airline industry. Your primary responsibilities will include:- **Customer Service**: Engage with passengers, addressing their inquiries and providing information regarding flights, ticketing, and baggage. A friendly and helpful demeanor is essential to enhance the customer experience.- **Ticketing and Reservations**: Assist customers with booking tickets, making modifications, and handling cancellations. You will need to ensure accuracy in all transactions to maintain customer trust.- **Check-in Procedures**: Guide passengers through check-in processes, ensuring that all documentation is correctly handled and that they are directed to the appropriate departure gates.- **Problem Resolution**: Quickly address any issues that arise during travel, such as delays or lost baggage. You should aim to resolve these matters effectively while maintaining a positive atmosphere.- **Coordinating with Staff**: Work collaboratively with other airline staff, including flight attendants and ground crew, to ensure efficient communication and service delivery.To succeed in this role, you should possess strong communication skills and be comfortable interacting with diverse individuals. A keen attention to detail is necessary for managing customer information accurately. Basic computer skills are also expected as you will utilize software for reservations and check-in systems. A positive attitude and the ability to work in a fast-paced environment are essential for providing excellent service.

As a Customer Relationship Executive, you will be the vital link between our customers and the company. Your role will involve managing customer interactions and ensuring their satisfaction with our services.**Key Responsibilities:**- **Customer Support:** Assist customers by answering their queries and resolving issues promptly to enhance their satisfaction and loyalty.- **Relationship Building:** Establish and nurture long-term relationships with customers to foster trust and repeat business.- **Feedback Collection:** Gather customer feedback to understand their experiences and identify areas for improvement in our services.- **Product Knowledge:** Stay updated on company products and services to provide accurate information and assist customers effectively.- **Reporting:** Document customer interactions and report patterns to management to help improve service initiatives and identify training needs.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for engaging with customers and addressing their needs effectively.- **Problem-Solving Abilities:** You should be able to analyze issues quickly and provide effective solutions to enhance the customer experience.- **Interpersonal Skills:** Ability to connect with customers and understand their perspectives is important for building strong relationships.- **Basic Computer Proficiency:** Familiarity with computer systems and basic software applications will be helpful for managing customer data and communication.- **Team Player:** You should be willing to collaborate with colleagues to ensure a consistent and positive customer experience. An enthusiasm for helping others and a proactive approach are vital for success in this role.

An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month

Business development is a crucial aspect of any organization, focusing on strategies to grow and expand the business. It involves identifying new market opportunities, building relationships with potential clients, and enhancing the company's overall market presence.To effectively engage in business development, consider the following key strategies:1. Market Research: Understand your target market, including customer needs, preferences, and trends. This knowledge will help you tailor your offerings and approach.2. Networking: Build and maintain relationships with industry professionals, potential clients, and partners. Attend industry events, conferences, and seminars to expand your network.3. Strategic Partnerships: Collaborate with other businesses that complement your services or products. This can lead to mutual growth and access to new customer bases.4. Sales Strategy: Develop a robust sales strategy that aligns with your business goals. This includes setting clear objectives, identifying target customers, and creating effective sales pitches.5. Customer Relationship Management (CRM): Utilize CRM tools to manage interactions with current and potential clients. This helps in tracking leads, managing sales pipelines, and enhancing customer satisfaction.6. Continuous Learning: Stay updated on industry trends, competitor activities, and new technologies. Continuous learning will enable you to adapt and innovate in your business development efforts.By implementing these strategies, businesses can effectively drive growth, increase revenue, and enhance their competitive edge in the market.

As an Airlines Executive, you will play a vital role in ensuring smooth operations within the airline sector. This position is based in Bhubaneswar, and we welcome candidates with 0 to 5 years of experience. A minimum of a 10th-grade education is required for this full-time office-based role.**Key Responsibilities:**- **Customer Service:** Interact with passengers and assist them with inquiries about flight schedules, check-in procedures, and luggage handling to enhance their travel experience.- **Ticketing and Booking:** Manage the process of ticket sales and booking confirmations. This includes handling transactions accurately and efficiently to ensure customer satisfaction.- **Flight Coordination:** Collaborate with airline staff to monitor flight schedules, ensuring that passengers are informed of any changes or delays.- **Problem Resolution:** Address and resolve passenger concerns and issues promptly, maintaining a high level of customer service even under pressure.- **Administrative Tasks:** Handle administrative duties such as maintaining passenger records, processing payments, and preparing reports for management.**Required Skills and Expectations:**- Strong communication skills are essential to interact effectively with customers and team members.- Basic knowledge of computer operations and familiarity with booking systems will be beneficial.- A customer-oriented attitude is crucial for providing outstanding service and ensuring passenger satisfaction.- Ability to work in a fast-paced environment, managing multiple tasks with a focus on detail.- Teamwork skills are important, as you will often collaborate with other airline personnel to achieve common goals.

We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree

Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations

As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel plans. Your main responsibility will be to handle ticket bookings, manage customer inquiries, and provide excellent service to ensure a smooth travel experience.**Key Responsibilities:**- **Booking Air Tickets:** You will be responsible for booking flight tickets for customers by using booking systems and ensuring that all details are accurate.- **Customer Support:** Provide assistance to customers via phone or in-person, answering their questions about flights, fares, and travel policies.- **Handling Payments:** Manage payment transactions related to ticket bookings, ensuring accuracy and security in processing payments.- **Maintaining Records:** Keep detailed records of ticket bookings and related transactions to ensure proper documentation and easy retrieval.- **Collaborating with Airlines:** Work closely with various airlines and travel partners to stay updated on schedules, prices, and promotional offers.- **Problem Solving:** Address any issues or cancellations that may arise, providing timely solutions and alternatives to customers.**Required Skills and Expectations:**You should possess good communication skills, both verbal and written, to effectively assist customers. Attention to detail is essential as you will be handling sensitive travel data. A basic understanding of computer operations and booking systems is important. We expect you to be proactive and adaptable, able to work in a fast-paced environment while maintaining a positive attitude. Even if you have limited experience, a willingness to learn and grow in the travel industry will be highly valued.

We are seeking a motivated Air Ticketing Executive to join our team in Bhubaneswar. This entry-level position is ideal for individuals looking to start their career in the travel industry.Key Responsibilities:- **Booking Tickets:** Handle customer inquiries and assist in booking air travel, ensuring accuracy and efficiency in the ticketing process.- **Customer Service:** Provide excellent service to clients by addressing their concerns, answering questions, and offering travel advice to enhance their experience.- **Ticketing Software Proficiency:** Learn and utilize ticketing software to issue tickets and manage reservations promptly.- **Documentation:** Ensure all necessary travel documentation is completed correctly, including itineraries and confirmations.- **Collaboration:** Work closely with team members and travel agents to ensure smooth operations and resolve any issues that arise.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and preferably some experience in customer service. Good communication skills, both verbal and written, are essential, as you will interact with clients daily. A keen attention to detail is important to avoid errors in bookings and documentation. We expect a positive attitude and a willingness to learn, with a commitment to providing exceptional service. Basic computer skills are necessary for managing bookings and handling ticketing software effectively. This role is a full-time position, requiring you to work from our office in Bhubaneswar.

We are looking for 30 Vacancy for AO and CS Ground Staff in Airport Posts in Bangalore, Chennai, Hyderabad, Guntur, Trivandrum/Thiruvananthapuram, Thrissur, Surat, Jammu, Bhubaneswar, Guwahati, with deep knowledge in Customer Relationship, Airport Passenger Service Associate, Airline Customer Service, Flight Attendant, Flight Supervisor, Guest Service Officer, Airport Operation, Airport Cargo, Airport Ramp, Airport Executive and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management

Ground Staff are responsible for managing passenger services and ensuring smooth airport operations before, during, and after flights. They assist passengers with check-in, boarding, baggage handling, and provide support to ensure safety, comfort, and efficiency at the airport. Key Responsibilities: Passenger Handling:Assist passengers during check-in and boarding processesVerify travel documents (tickets, ID, visa)Issue boarding passes and baggage tagsProvide information about flight schedules, delays, and gates Baggage Handling:Ensure proper tagging and handling of luggageAssist with lost, delayed, or damaged baggage claimsCoordinate with baggage services team Boarding & Departure:Guide passengers to boarding gatesMake announcements for boarding and flight updatesEnsure smooth and timely boarding procedures Customer Service:Handle passenger queries and complaints professionallyAssist elderly passengers, children, and passengers with disabilitiesProvide special assistance services (wheelchairs, priority boarding) Safety & Security:Follow airport safety regulations and security protocolsReport suspicious activities or safety concernsCoordinate with security personnel when required Coordination:Work with airline crew, ground handling agencies, and airport authoritiesEnsure compliance with airline policies and aviation standards Qualifications:Minimum: 12th Pass or GraduateDiploma/Certification in Aviation / Hospitality / Travel & Tourism (preferred) Experience:Freshers can apply0-3 years experience preferred in aviation, hospitality, or customer service Skills Required:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityBasic computer knowledgeAbility to work in a fast-paced environmentTeamwork and coordination skillsProfessional appearance and grooming Technical Skills:Basic computer systems for check-in and boardingKnowledge of airline procedures and airport operationsFamiliarity with boarding systems and passenger handling software Working Conditions:Rotational shifts (including nights, weekends, and holidays)Standing for long hoursAirport-based work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month