Customer Representative Job Vacancies in Bhubaneswar

- Interact with customers to provide information and address inquiries: As a Customer Representative, you will be responsible for engaging with customers through various communication channels to assist them with their queries and provide them with accurate information about products or services.- Handle customer complaints and resolve issues: You will be expected to receive and address customer complaints promptly, finding effective solutions to ensure customer satisfaction and retention.- Process orders and manage customer accounts: Your role will involve processing customer orders, updating account information, and ensuring that all transactions are accurately recorded in the system.- Assist customers with product or service-related issues: You will need to have a good understanding of the products or services offered by the company in order to effectively assist customers with any issues they may encounter.- Maintain customer satisfaction and strive for a positive customer experience: It is crucial for you to ensure that customers are satisfied with the service they receive, going above and beyond to create a positive experience for them.Required skills and expectations:1. Good communication skills: You should have excellent verbal and written communication skills to effectively interact with customers and convey information clearly.2. Problem-solving abilities: Being able to think on your feet and find solutions to customer issues is essential in this role.3. Patience and empathy: Demonstrating patience and empathy towards customers, especially in challenging situations, is key to building strong customer relationships.4. Basic computer knowledge: Familiarity with basic computer applications and the ability to navigate software programs is necessary for this role.5. Ability to work in a team: Collaborating with colleagues and working together to achieve common goals is an important aspect of this role.

We are looking for FRESHERS candidates for E-commerce customer support voice process job. Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility. The executive will be only single point contact for customers so the below skills are a must; Pursuing candidates can ignore this mail. Reach office by 12 PM on 12.02.2025 Carry Resume and aadhar card Tech Mahindra Ltd, Plot No S1, Maitri Vihar, Infront of Lemon Tree Hotel, CSPUR ,Bhubaneswar , Odisha- 751023- Empathy towards the customer- Problem Solving Skills- Excellent Communication -Minimum Edu Graduation Education should be completed. -Rotational shift(should be comfortable with night shift) will be there. -Good Communication Skills with English and Hindi (Both are compulsory) Only one side cab given for night shift Job Type: Permanent Pay: 13,200.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Language: English (Preferred) Hindi (Preferred)

Job Title: Representative, OperationsJob Description ; The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding clients product or services.Experience Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staffIn case you are selected for a Content Moderator role, please note that:1. The nature of the job will include accessing explicit content that includes text, picture, video etc.2. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our clients terms of serviceCandidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently

Job Title: Representative, Operations (Customer Service / Technical Support)Location: Remote / On-site (based on client requirement)Experience: Freshers & Experienced Candidates WelcomeJob Overview:We are hiring Customer Service / Technical Support Representatives who will interact with customers via inbound/outbound calls, emails, chats, or web-based platforms, depending on the clients needs. This role involves resolving routine issues, providing product or service support, and delivering a positive customer experience.Key Responsibilities:Deliver services in alignment with contractual Key Performance Indicators (KPIs)Understand customer needs through effective probing and provide accurate solutionsRespond to inquiries in a courteous, professional, and empathetic mannerMaintain up-to-date knowledge of client products, services, and processesAccurately document all customer interactions and follow-up actionsParticipate in continuous improvement initiatives to enhance customer satisfactionPromote and offer relevant products and services to customersUtilize internal systems and tools to track, resolve, and document support ticketsRefer to knowledge bases, internal documentation, or senior staff when neededAdditional Responsibilities (Content Moderator Role if applicable):Candidates selected for a Content Moderator role may be required to:Review and moderate user-generated content including text, images, and videosIdentify and escalate content involving violence, extremism, explicit content, or material violating platform policiesEnsure flagged content aligns with the clients terms of service and community standardsWork with high sensitivity and objectivity on sensitive or controversial topicsCandidate Profile:Educational Qualification: Graduate / Undergraduate (any discipline)Strong communication skills both verbal and writtenGood computer navigation and basic PC knowledgeDetail-oriented, dependable, and highly professionalComfortable with multi-tasking and working in a high-paced environmentAbility to adapt to rotational shifts and changing work schedulesStrong problem-solving and analytical skillsAbility to work both independently and collaboratively in a team environmentA positive attitude with patience and empathy in customer interactionsAdditional Notes:Candidates must be comfortable with repetitive tasks and dynamic KPIsPrior customer service, BPO, or moderation experience is a plus, but not mandatoryProper training and support will be providedLimited positions available Dont miss out!

We are bulk manufacturing apparels company. So we need a person who can handle client by his/her problem solving skills and handle the client efficiently with confidence and good communication.

Job Overview:We are seeking dedicated banking professionals to join our team and support financial operations, customer service, and business development. The ideal candidate will be responsible for handling transactions, providing financial advice, and ensuring compliance with banking regulations.Key Responsibilities:Assist customers with account management, transactions, and inquiriesProcess deposits, withdrawals, loans, and other banking operationsPromote financial products and services to enhance customer experienceMaintain accurate records and ensure compliance with banking policiesCollaborate with teams to streamline processes and improve service delivery.Requirements:Strong communication and customer service skillsKnowledge of banking procedures and financial regulationsAbility to work efficiently in a fast-paced environmentExperience in banking or finance is preferredHow to Apply:Interested candidates can submit their resume to [recruiterppm@gmail.com]. Join us in shaping the future of financial services!

Dear Candidates,Greetings from Rightfit Resources!We are hiring for the following role:Customer Service Representative Salary: 12,000 to 55,000 per month Qualification: Fresher / ExperiencedIf you are passionate, motivated, and looking to join a dynamic team, we want to hear from you! Apply now and take your career to the next level with Rightfit Resources.How to Apply: Job Apply:-https://forms.gle/Z5AttdqEpRC2VCZ6AFor more information, visit our official website.Note: Only shortlisted candidates will be contacted for the interview process.

Tele calling requires patience, persuasiveness, and persistence. It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting. Most importantly, tele calling is all about building repeat business through good customer relations.

We are looking for 10 Customer Sales Representative Posts in Bhubaneswar, Odisha, with deep knowledge in Corporate Social Responsibility and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree

Job Openings for 5 Customer Sales Representative Jobs with minimum 1 Year Experience in Siliguri, West Bengal, Bhubaneswar, Odisha, Retail Executive, having Educational qualification of : Higher Secondary, Post Graduate Diploma, Other Doctorate Degree with Good knowledge in Retail Executive etc. English commination good electrical knowledge

We are looking for a customer-oriented service representative.A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.You will receive your job Description and responsibilities during your interview process. The Interview will be conducted through online Skype, Are you familiar with Skype to undergo the job interview section ?

We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.The company will rely on you for having accurate and updated data that are easily accessible through a digital database.ResponsibilitiesTransfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scannersType in data provided directly from customersCreate spreadsheets with large numbers of figures without mistakesVerify data by comparing it to source documentsUpdate existing dataRetrieve data from the database or electronic files as requestedPerform regular backups to ensure data preservationSort and organize paperwork after entering data to ensure it is not lostRequirements and skillsProven experience as data entry clerkFast typing skills; Knowledge of touch typing system is strongly preferredExcellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)Working knowledge of office equipment and computer hardware and peripheral devicesBasic understanding of databasesGood command of English both oral and written and customer service skillsGreat attention to detailHigh school degree or equivalentYou will receive your job Description and responsibilities during your interview process. The Interview will be conducted through online Skype, Are you familiar with Skype to undergo the job interview section ?

Dear Candidate,Greeting From Right Fit Resources OPC PVT LTD,we are urgently hiring !!!POSITION: - Customer Service RepresentativeQUALTIFICATION: - 10th Pass/fail, 12th Pass/fail, Any GraduateSALARY: - 10,000 to 35,000LOCATION: - bhubaneswar All over odisha, all over india EXPERIANCE: - FRESHER / EXPERINACEDJob Description:Customer service representatives are responsible for answering customer questions and resolving customer problems. They may work in a variety of settings, such as call centers, offices, or retail stores. Customer service representatives must have strong communication skills and problem-solving skills. They must also be patient and able to work independently and as part of a team.CONTACT PERSON: HR