Customer Care Job Vacancies in Bhubaneswar

Job Title: Receptionist*Location: Bhubaneswar *Employment Type: Full-time*Experience: 1-2 years*Department: Administration / Front OfficeJob SummaryWe are looking for a friendly, professional, and well-organized Receptionist to manage our front desk and provide excellent customer service. The ideal candidate will be responsible for welcoming visitors, handling calls and correspondence, coordinating appointments, and supporting day-to-day administrative activities.Key Responsibilities* Greet and welcome visitors, clients, and guests in a professional manner.* Answer, screen, and direct incoming phone calls.* Manage visitor entries and maintain front-desk records.* Schedule and coordinate appointments and meetings.* Receive and distribute mail, courier packages, and documents.* Respond to basic customer inquiries and provide relevant information.* Maintain a clean and organized reception area.* Coordinate with different departments for visitor and administrative requirements.* Maintain office supplies and assist with basic administrative tasks.* Handle emails, data entry, filing, and documentation as required.* Ensure smooth day-to-day operations of the reception/front office.### Requirements* Graduate or equivalent qualification preferred.* Good verbal and written communication skills.* Basic computer knowledge, including MS Office and email.* Pleasant personality and professional appearance.* Good organizational and multitasking abilities.* Ability to handle visitors and calls politely and efficiently.* Freshers can apply; prior receptionist/front-office experience is an advantage.Key SkillsCommunication Customer Service Front Office Management Telephone Etiquette MS Office Time Management Coordination MultitaskingSalary[10k - 15k ] per month, depending on experience and skills.Working Hours: 8-9hrs ,Day shift. To Apply:Interested candidates can send their CV to [Email:hr@generoushrsolutions.com]

Handle inbound and outbound calls to assist Swiggy customers, delivery riders, and partner restaurants.Resolve queries related to active orders, delivery delays, cancellations, refunds, and app navigation.Accurately log customer interactions, issue resolutions, and follow-up notes in the CRM system.Maintain call quality benchmarks, professional etiquette, and prompt resolution times.De-escalate complaints with a polite, empathetic, and solution-oriented approach.

We are looking for a Customer Service Associate to join our team in Bhubaneswar. This role is ideal for recent graduates or those with minimal experience, who are eager to learn and grow in customer service.Key Responsibilities:- Assist Customers: Provide prompt and friendly assistance to customers regarding their inquiries, issues, and requests, ensuring a positive experience.- Handle Complaints: Address customer complaints and work to resolve their issues effectively and efficiently, maintaining a calm and professional demeanor.- Provide Information: Supply accurate information about products and services to help customers make informed decisions.- Process Orders: Efficiently handle order processing and support customers throughout their purchasing journey, ensuring accuracy and timely delivery.- Maintain Records: Keep detailed records of customer interactions and transactions, which helps in future communications and enhances service quality.Required Skills and Expectations:- A minimum of 12th-grade education is necessary.- Strong communication skills are essential, with the ability to interact positively and clearly with customers.- A customer-focused attitude, always striving to provide the best possible service.- Basic computer skills, including familiarity with email and customer management software.- Ability to work effectively in a team environment while also managing individual responsibilities.- A proactive approach to problem-solving, ready to assist customers and resolve issues as they arise.This position is a full-time role that requires working from the office, making it a suitable choice for individuals looking to start their career in customer service.

We are seeking a dedicated Airport Executive to join our team in Bhubaneswar. This role is ideal for recent school graduates seeking to begin their career in the aviation industry.Key Responsibilities: 1. Customer Service: Greet and assist passengers, providing information about flights, check-in procedures, and gate changes to ensure a smooth travel experience. 2. Check-in Assistance: Support passengers during the check-in process, handling baggage tags and boarding passes accurately and efficiently. 3. Ticketing Support: Help in issuing tickets and resolving minor ticket-related issues, ensuring that all transactions are processed correctly. 4. Coordinating with Airlines: Liaise with different airlines to communicate passenger needs and address any concerns that arise. 5. Safety and Security Monitoring: Assist in maintaining airport safety protocols and ensure compliance with relevant regulations and procedures. Required Skills and Expectations: Candidates should possess strong communication skills, allowing them to interact effectively with passengers and colleagues. Attention to detail is crucial, as accuracy in handling tickets and personal data is essential for operational efficiency. Candidates must be team-oriented, willing to collaborate with diverse teams in a fast-paced environment. Punctuality and reliability are important, as the role demands adherence to scheduled shifts and responsibilities. A positive attitude and a proactive approach to problem-solving will contribute significantly to the overall passenger experience.

We are looking for a dedicated and efficient Front Office Cashier to join our team in Bhubaneswar. This role is ideal for candidates with a background in accounting or finance, especially recent graduates with a B.Com degree.Key Responsibilities:- Manage Transactions: Process cash, credit, and check transactions accurately while ensuring proper handling of the cash register.- Customer Service: Greet and assist customers in a friendly manner, addressing their queries and providing information about services.- Maintain Records: Keep accurate records of daily transactions and reconcile cash drawers at the end of shifts to avoid discrepancies.- Issue Receipts: Provide customers with printed receipts and invoices for their purchases, ensuring they receive proper documentation.- Support Front Desk Operations: Assist in various front desk tasks, including answering phones and directing calls, to maintain an organized and efficient front office.Required Skills and Expectations:Candidates must have strong numerical skills and a good understanding of basic accounting principles. Attention to detail is essential to ensure accurate cash handling and record keeping. Good communication skills are important for interacting effectively with customers and colleagues. We expect the right candidate to be dependable, punctual, and able to work in a full-time office environment. This position is suitable for a male candidate who is eager to grow and develop in the financial services field.

As a Customer Relationship Officer, you will play a vital role in managing and enhancing customer interactions. Your main objective will be to ensure excellent service and support for our clients, fostering lasting relationships. Key Responsibilities:- Client Interaction: Engage with customers through phone, email, or in-person to understand their needs and provide appropriate solutions.- Issue Resolution: Address customer complaints and inquiries promptly to maintain satisfaction and ensure a positive experience.- Follow-Up: Regularly check in with clients to ensure they are content with our products and services and to identify opportunities for improvement.- Record Keeping: Maintain detailed records of customer interactions, feedback, and transactions to aid in future communications and service enhancements.- Collaboration: Work closely with other departments to ensure a seamless customer experience and quick resolution of issues.Required Skills and Expectations:Candidates should possess strong communication skills, with the ability to articulate clearly and listen attentively. Excellent problem-solving abilities are necessary to address customer concerns effectively. Successful candidates should demonstrate a friendly demeanor and have a positive attitude while interacting with clients. Being detail-oriented is crucial for maintaining accurate records and follow-ups. A minimum experience of 2 to 5 years in customer service is essential, ideally in a role focused on relationship management. Additionally, candidates should have at least completed the 12th grade. You should be comfortable working in an office environment and adapt well to the demands of a customer-focused role.

We are seeking a Customer Support Executive to join our team in Acharya Vihar. This is a full-time position suitable for freshers who have completed their 10th grade. The successful candidate will play a key role in ensuring our customers receive the best possible service. Key Responsibilities:- Assist Customers: Respond to customer inquiries and provide accurate information about products and services, ensuring a clear understanding of their needs.- Resolve Issues: Handle customer complaints efficiently by identifying the problem and offering effective solutions, aiming for customer satisfaction.- Maintain Records: Document customer interactions in our database, ensuring all information is accurate and up-to-date for future reference.- Collaborate with Team: Work closely with the customer support team to share insights and improve service procedures, contributing to a positive and productive work environment.- Follow Up: Conduct follow-up calls or messages to ensure customer issues are resolved and gather feedback for service improvement.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively assist customers. A friendly and approachable demeanor is essential for creating a positive customer experience. Basic computer and typing skills are necessary for record-keeping and communication. Applicants should be able to work well under pressure and demonstrate problem-solving abilities. Initiative and a willingness to learn are important, as training will be provided to help you succeed in this role.

We are looking for a friendly and organized Spa Receptionist in Bhubaneswar. This position is ideal for someone who enjoys providing excellent customer service and creating a welcoming atmosphere for clients.Key Responsibilities:- Greet clients warmly upon arrival: Ensure that every guest feels welcomed and special as they enter the spa.- Manage bookings and appointments: Schedule and confirm appointments, ensuring the calendar reflects accurate availability without conflicts.- Handle payments and transactions: Process payments efficiently and with care, answering any questions clients may have about services and pricing.- Maintain cleanliness and organization: Keep the reception area tidy and organized, ensuring that brochures, product displays, and waiting areas are presentable.- Assist clients with inquiries: Provide detailed information about spa services, treatments, and promotions, helping clients choose the right options for their needs.Required Skills and Expectations:The ideal candidate should have a pleasant demeanor and strong communication skills to interact effectively with clients. Being detail-oriented is important for managing scheduling and keeping accurate records. A high level of professionalism and discretion is expected, as well as a willingness to learn and grow in the role. Experience in customer service or a similar environment is a plus but not mandatory; a positive attitude and a commitment to providing exceptional service are essential.

He must have the ability to handle the workshop day to day operation...customer handling ,technical deep knowledge of bikes repair work, time managment ,team managment,problem solving ,product knowledge & all

We are looking for a dedicated and enthusiastic Front Office Executive for our office in Bhubaneswar. This is a full-time position suitable for fresh graduates who have completed their 12th grade. The ideal candidate will have excellent communication skills and a friendly demeanor.Key Responsibilities:1. Receiving Visitors: Greet and welcome guests warmly, ensuring they feel comfortable and attended to during their visit.2. Handling Phone Calls: Answer incoming calls promptly and professionally, directing them to the appropriate department or personnel as needed.3. Managing Appointments: Schedule and organize appointments for staff, ensuring that all meetings are well-coordinated and efficiently handled.4. Maintaining Reception Area: Keep the front office and reception area tidy and organized, creating a pleasant environment for visitors.5. Assisting with Administrative Tasks: Provide general administrative support, including filing, data entry, and document management as assigned by supervisors.Required Skills and Expectations:The ideal candidate should possess excellent verbal and written communication skills, with the ability to interact effectively with clients and colleagues. A positive attitude and a strong sense of customer service are essential. Candidates must be detail-oriented, organized, and able to multitask in a fast-paced environment. Proficiency in basic computer skills is expected, along with the ability to learn new software quickly. This role requires a female candidate, as specified.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring exceptional experiences for travelers at the airport in Bhubaneswar. Your primary focus will be to assist and engage guests, creating a welcoming environment during their journey.Key Responsibilities:- Guest Assistance: Greet and assist travelers upon arrival and departure, providing them with necessary information about flights, services, and facilities.- Issue Resolution: Address any concerns or complaints from guests in a calm and professional manner, ensuring their needs are met.- Information Provision: Offer accurate and timely information related to airport services, transportation options, and local attractions to enhance the guest experience.- Coordination: Collaborate with airport staff and other departments to ensure smooth operations and guest satisfaction during busy periods.Required Skills and Expectations:Candidates should have a minimum of 10th grade education and a positive attitude. Strong communication skills in both English and local languages are essential for effective interaction with guests from diverse backgrounds. Being friendly, approachable, and responsive is key to delivering excellent customer service. Additionally, the ability to work in a fast-paced environment and manage multiple tasks simultaneously will contribute to your success in this role. Previous experience is not required, making this opportunity ideal for entry-level candidates eager to develop their skills in hospitality and customer relations.

Client Management1. Act as the primary point of contact for clients from onboarding through to event execution.2. Understand client requirements, preferences, and expectations in detail.3. Present concepts, themes, budgets, and execution plans to clients.4. Maintain strong client relationships and ensure high levels of satisfaction.Event Planning & Coordination1. Coordinate with internal teams (design, production, logistics) for seamless execution.2. Assist in planning weddings, corporate events, and social functions.3. Prepare event timelines, checklists, and detailed execution plans.4. Ensure smooth and clear communication between clients and execution teams.Vendor & On-ground Coordination1. Coordinate with vendors (decor, catering, entertainment, etc.) to deliver as per plan.2. Monitor vendor deliverables and ensure all timelines are met.3. Be present on-site during events to handle client queries and ensure flawless execution.Budget & Documentation1. Assist in budgeting, quotations, and cost tracking.2. Ensure all client approvals and necessary documentation are maintained.3. Monitor expenses and prevent cost overruns

We are looking for a Customer Support Executive to join our team at Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.

We are searching for an enthusiastic Airline Customer Service Representative to join our team in Bhubaneswar, India. This entry-level position is perfect for those looking to start their career in the airline industry and will involve assisting customers with their travel needs.Key Responsibilities:1. Customer Assistance: Greet customers at the airport or over the phone, helping them with inquiries, ticket bookings, and travel information.2. Problem Resolution: Address customer complaints and concerns promptly, ensuring a positive travel experience and maintaining customer satisfaction.3. Ticketing and Check-In: Process ticket purchases and assist passengers during check-in, making sure all procedures are followed accurately to avoid delays.4. Flight Information: Provide passengers with up-to-date information about flight schedules, delays, and gate changes, ensuring they are informed throughout their journey.5. Coordination with Staff: Work closely with other team members and departments to ensure smooth operations and effective communication for passenger needs.Required Skills and Expectations:Candidates should have a high school education (10th pass) and be eager to learn. Strong communication skills are essential, as you will interact with diverse customers daily. A friendly demeanor and the ability to stay calm under pressure are important for resolving issues effectively. Basic computer skills are needed for ticketing and logging customer interactions. Flexibility to work varied shifts is expected, as the airline operates around the clock.

We are looking for enthusiastic individuals to join our team as Ground Staff in Bhubaneswar. This position is ideal for freshers who have completed their 10th grade and are eager to start their careers in the aviation industry.Key Responsibilities:- Customer Service: Interact positively with passengers, providing assistance and ensuring they have a pleasant experience at the airport.- Check-In Assistance: Help passengers with the check-in process, including handling their luggage and issuing boarding passes.- Baggage Handling: Manage the loading and unloading of luggage, ensuring it is safely transported to the correct flights.- Safety Compliance: Adhere to safety regulations and protocols to maintain a secure working environment for both staff and passengers.- Problem-Solving: Address any passenger concerns or issues promptly, finding solutions to enhance their travel experience.Required Skills and Expectations:Candidates should have a friendly and approachable demeanor, as excellent communication skills are vital in dealing with passengers. A keen sense of responsibility and attention to detail is important for ensuring that all tasks, such as baggage handling and safety measures, are completed efficiently. Being a team player is essential, as you will collaborate with various departments to provide seamless support. Since this role involves working directly with the public, patience and the ability to remain calm under pressure are also crucial. Freshers are encouraged to apply, and a positive attitude will be valued above all.

We are seeking an enthusiastic Air Ticketing Executive to join our team in Bhubaneswar. This entry-level position is perfect for individuals who are eager to start a career in the travel industry. As a key player in our operations, you will assist customers with flight bookings and inquiries.Key Responsibilities:1. Flight Booking and Reservations: You will assist customers in booking their air tickets, ensuring accurate entry of passenger details and flight information to facilitate a smooth travel experience.2. Customer Service: Respond to customer queries via phone and email, providing timely and helpful information regarding flight schedules, ticket prices, and travel regulations.3. Ticket Changes and Cancellations: Handle requests for modifications or cancellations of existing bookings, ensuring all changes are processed correctly to minimize customer inconvenience.4. Documentation Management: Maintain accurate records of ticket sales and customer interactions using our internal systems, ensuring compliance with company policies.5. Collaboration with Airlines: Communicate effectively with airline partners to resolve ticketing issues and obtain necessary approvals or information when needed.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education and show a willingness to learn. Good communication skills in English and local languages are essential. Proficiency in using computers and basic software applications is required. A detail-oriented approach and excellent problem-solving abilities will help you succeed in this role. Being a team player and having a positive attitude toward customer service are critical qualities we seek in our ideal candidate.

Join our team as an Assistant Human Resource in Bhubaneswar, India. In this role, you will support the HR department in various tasks such as recruitment, onboarding, training coordination, and employee relations. You will also assist in maintaining employee records, updating HR policies, and organizing HR events.Key responsibilities include assisting in recruitment processes by posting job openings, screening resumes, and scheduling interviews. You will also help in conducting orientation sessions for new hires and coordinating training programs for existing employees. Additionally, you will be responsible for maintaining employee records, updating HR databases, and ensuring compliance with HR policies and procedures.We are looking for a candidate with a post-graduate degree in Human Resource Management or a related field. 0-1 years of experience in HR is preferred, but not required. The ideal candidate should have strong communication and organizational skills, attention to detail, and the ability to handle confidential information with professionalism. A proactive and team-oriented attitude is essential for success in this role.NOTE : AFTER SHAREING YOUR CV ON WHATSPP THEN CALL ME 9493236090

A Receptionist plays a vital role in the smooth operation of an office by managing various administrative tasks and providing excellent customer service to visitors and clients. Responsibilities include greeting visitors, answering and directing phone calls, handling inquiries, scheduling appointments, managing calendars, data entry, administrative support, mail distribution, filing systems, record keeping, supply ordering, inventory management, switchboard operation, appointment setting, meeting coordination, travel arrangements, expense reports, and billing.

As a Boarding Pass Executive in Bhubaneswar, you will play a key role in ensuring a smooth boarding process for passengers. This position is ideal for enthusiastic individuals looking to start their career in the travel industry.Key Responsibilities:- Issuing Boarding Passes: You will assist passengers in obtaining their boarding passes, ensuring that they have all the necessary documentation and that it is accurately printed.- Customer Assistance: Providing support to customers is essential. You will address any inquiries regarding boarding times, gate information, and general travel-related questions to ensure a pleasant experience.- Coordination with Airport Staff: You will work closely with other airport personnel to confirm flight schedules and gate assignments, helping to maintain clear communication and organization during busy travel times.- Monitoring Boarding Process: You will oversee the boarding process, ensuring that it runs smoothly and efficiently, helping passengers board their flights on time.Required Skills and Expectations:The ideal candidate must have good communication skills, both verbal and written, to interact effectively with passengers. Attention to detail is crucial in handling boarding passes and ensuring passenger information is correct. A proactive attitude and the ability to work under pressure are essential, as the job may involve dealing with large crowds. Applicants should have completed their 10th grade and have a willingness to learn in a fast-paced environment. Previous experience is not required, making this a great entry-level opportunity.

As an Airport Ground Staff member based in Bhubaneswar, India, you will play a crucial role in ensuring the smooth operation of airport services. This full-time position welcomes both new graduates and those with minimal experience, making it ideal for individuals looking to start their career in the aviation industry.Key Responsibilities:1. Passenger Assistance: Greet and help passengers during check-in, boarding, and arrival. This includes providing information on flights, luggage, and airport facilities to ensure a seamless travel experience.2. Baggage Handling: Manage the loading and unloading of luggage from the aircraft. Ensure that baggage is processed accurately and follows safety protocols to prevent damage.3. Safety and Security Checks: Conduct necessary checks to ensure compliance with safety regulations. This includes monitoring areas for suspicious activities and assisting security personnel when needed.

We are looking for a Front Desk Receptionist to join our team at Empire Recruitment Solutions to perform a variety of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organization/business premises. Besides this, you will also handle front-desk tasks like managing mail and forwarding phone calls.

We are looking for a dedicated Call Center Agent to join our team in Bhubaneswar. This position is ideal for individuals who are seeking to start their career and have good communication skills. Key Responsibilities:- Answering Calls: You will respond to incoming customer calls, providing assistance and information as needed.- Resolving Issues: Help customers resolve their problems by understanding their needs and providing appropriate solutions.- Product Knowledge: Stay informed about our products and services to provide accurate information to customers.- Data Entry: Maintain accurate records of customer interactions and update the database as required.- Feedback Collection: Gather and document customer feedback to help improve our services and processes.- Team Collaboration: Work closely with team members and supervisors to achieve departmental goals and maintain high service standards.Required Skills and Expectations:- Good communication skills are essential for effectively interacting with customers over the phone.- A positive attitude and strong problem-solving abilities will help in building rapport with customers and addressing their concerns.- Basic computer skills are necessary for data entry and documentation purposes.- Candidates should be flexible and able to work in a fast-paced environment while managing stress effectively.- A high school diploma (12th pass) is required, and previous experience in customer service will be a plus, but is not mandatory. If you enjoy helping others and want to start your career in a supportive environment, we encourage you to apply.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.

She should be smart , greetings & assisting customer, must know her job responsibility

The Airport Manager oversees daily operations at the airport in Bhubaneswar, ensuring safety, efficiency, and excellent customer service. This role is ideal for individuals looking to start their career and can adapt to a busy environment. Key responsibilities include:- Manage Daily Operations: Supervise all airport activities, ensuring smooth functioning of airport services, including check-in, boarding, and baggage handling. - Ensure Safety Procedures: Enforce safety regulations and protocols to protect passengers and staff. Conduct regular inspections to identify and remedy any safety issues. - Customer Service Oversight: Address passenger inquiries and complaints efficiently, ensuring a positive travel experience. Work with teams to resolve issues quickly. - Coordinate with Airlines: Liaise with airline representatives to manage flight schedules and gate assignments, ensuring timely departures and arrivals. - Staff Coordination: Train and supervise airport staff, ensuring they meet performance standards and provide high-quality service.Applicants should possess effective communication skills and be capable of working well under pressure. An understanding of airport operations is beneficial but not required. Attention to detail, good organizational abilities, and a commitment to safety are essential for this role. The ideal candidate is a proactive problem solver who can work collaboratively with various teams in a fast-paced environment.

We are looking for an Airport Supervisor in Bhubaneswar, India. This role is suitable for candidates with 0 to 1 year of experience and a minimum education level of 10th pass. You will manage daily airport operations and ensure a smooth experience for passengers and staff.Key Responsibilities:- Oversee Operations: Coordinate and supervise various airport functions, including check-in, boarding, and security. Ensure all operations comply with safety protocols and standards.- Staff Management: Lead and support airport staff, providing training and guidance as needed. Maintain a positive work environment and encourage teamwork.- Customer Service: Address passenger inquiries and resolve any issues promptly. Ensure that all travelers have a pleasant experience at the airport.- Monitor Compliance: Ensure adherence to airport regulations and policies. Conduct regular inspections to identify and rectify any compliance issues.- Report Generation: Prepare and maintain operational reports. Analyze data to improve efficiency and provide insights for better service.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with staff and passengers. Attention to detail is vital for ensuring compliance with safety regulations. The ability to work under pressure in a fast-paced environment is essential. A proactive approach to problem-solving and a willingness to learn are crucial for success in this role. The candidate should demonstrate reliability, punctuality, and a commitment to maintaining a high standard of service.

We are looking for a motivated Airlines Executive to join our team in Bhubaneswar. This is a full-time position suitable for candidates with up to one year of experience or fresh graduates who have completed their 10th grade.As an Airlines Executive, your main responsibilities will include assisting customers with flight bookings, answering inquiries about airline services, and providing information about schedules and fares. You will also handle ticketing processes, ensuring that all details are accurate and meet customer needs. Additionally, you will support the team in managing customer complaints and resolving any issues that may arise.To succeed in this role, you should possess strong communication skills, both verbal and written, to effectively interact with customers and provide excellent service. Attention to detail is crucial, as you will need to accurately process bookings and manage tickets. A positive attitude and willingness to learn are essential, as you will be part of a dynamic team in a fast-paced environment. Computer literacy is important, as you will need to use booking software and handle different platforms adeptly.As an Airlines Executive, your commitment to customer satisfaction and teamwork will greatly contribute to the success of our operations. If you are enthusiastic and eager to develop your career in the airline industry, we encourage you to apply.