We are looking for dedicated Airport Ticketing Staff to join our team in Bhubaneswar. This role is ideal for individuals with a passion for travel and customer service, helping passengers with ticketing needs in a busy airport environment.
Key Responsibilities:
- **Ticket Sales:** Assist passengers in purchasing tickets for flights, ensuring accurate information is provided regarding schedules, prices, and destinations.
- **Check-in Support:** Guide travelers through the check-in process, including the issuance of boarding passes and baggage tagging, to ensure a smooth departure.
- **Customer Assistance:** Address inquiries and resolve issues related to flight schedules, cancellations, and refunds, providing timely and effective support.
- **Administrative Tasks:** Maintain records of ticket sales and cancellations and ensure all transactions comply with company policies and industry regulations.
Required Skills and Expectations:
Candidates must have a minimum of a 10th-grade education and ideally have some experience in customer service. Excellent communication skills are crucial for interacting with passengers clearly and politely. The ability to work under pressure during peak travel times is essential. Good organizational skills and attention to detail will help manage tasks effectively. The candidate should be comfortable working in an office environment and available for full-time hours, contributing positively to the team and the overall passenger experience.