Customer Representative 12th Pass Jobs in Delhi Ncr

We are looking for a Customer Support Representative to join our team. This role involves interacting with customers to ensure their questions and concerns are addressed effectively. As a representative, you will work from home and provide excellent service to help build strong customer relationships.Key Responsibilities:- Responding to Customer Inquiries: Handle incoming calls and messages to assist customers with their questions or issues.- Providing Product Information: Share details about our products and services, helping customers understand features and benefits.- Resolving Issues: Identify and troubleshoot customer problems to find suitable solutions promptly.- Documenting Interactions: Keep accurate records of customer interactions and transactions for future reference and quality assurance.- Following Up: Proactively reach out to customers after resolving issues to ensure their satisfaction.Required Skills and Expectations:- Communication Skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-Solving Skills: Be able to think critically and resolve customer issues in a timely manner.- Patience and Empathy: Show understanding and patience when dealing with customer concerns, ensuring they feel valued.- Basic Computer Knowledge: Familiarity with computers and the ability to navigate software applications is important.- Team Player: Be willing to collaborate with team members and share insights for improving customer service. We welcome freshers who have completed their 12th grade. If you are eager to learn and grow in customer service, this role is for you!

We are looking for a dedicated Airline Customer Service Representative in Delhi, India. This entry-level position is ideal for individuals who want to start their career in the airline industry and have a passion for providing excellent service to customers.Key Responsibilities:- Assist Customers: Greet and help customers with inquiries about flights, bookings, cancellations, and changes in their travel plans. Provide clear and accurate information to enhance their travel experience.- Handle Ticketing: Process ticket purchases and changes efficiently while ensuring all transactions are completed correctly. Manage customer details with great attention to accuracy.- Resolve Issues: Address customer complaints and concerns professionally, seeking solutions or escalating them when necessary. Maintain a calm demeanor during challenging interactions.- Provide Information: Share details about airline policies, procedures, and services. Educate customers about additional offerings and promotions to improve their journey.- Maintain Records: Keep accurate records of customer interactions and transactions. Update databases to ensure reliable information is readily available for future reference.Required Skills and Expectations:Candidates should have good communication skills and be able to work well in a team. A positive attitude and willingness to learn are essential. Basic computer skills are needed, and the ability to handle high-pressure situations is important. A high school education (10th pass) is required, and prior experience in customer service is a plus but not necessary.

Job Description:Job Title: Business Development Representative (Cold Calling & Lead Generation)Company: Ekta Group

We are looking for a customer-oriented and energetic Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our customers, helping them resolve issues, providing product information, and ensuring a high level of satisfaction. If you are a great communicator with a passion for helping people, we want to hear from you!Key ResponsibilitiesManage Communications: Handle high volumes of inbound and/or outbound calls professionally.Problem Solving: Identify customer needs, research issues, and provide effective solutions or alternatives.Product Expertise: Maintain an up-to-date understanding of our products, services, and company policies

- Answer incoming customer calls and respond to customer inquiries in a timely and professional manner: As a Customer Representative, you will be responsible for handling incoming calls from customers and addressing their queries or concerns efficiently.- Provide information about products and services, take orders, and process returns: You will need to have a good understanding of the products or services offered by the company in order to provide accurate information to customers, assist them in placing orders, and handle returns if necessary.- Assist customers with product-related issues and provide solutions: It will be your responsibility to troubleshoot and resolve any issues or complaints that customers may have regarding the products or services they have purchased.- Maintain a positive and empathetic attitude towards customers: You should be able to remain calm and courteous when dealing with challenging or irate customers, and strive to provide excellent customer service at all times.- Stay up-to-date on product knowledge and company policies: You will need to continuously update your knowledge of the company's products, services, and policies to better assist customers and enhance their overall experience.Skills and Expectations:- Excellent communication skills- Good listening skills- Patience and empathy towards customers- Ability to work well under pressure- Basic computer skills- Willingness to learn and adapt to changing situations- Ability to follow instructions and adhere to company guidelines

customer service rep.Job Responsibilities:1. Responsible for the maintenance and follow-up of loan customers in the APP2. Possess strong communication skills and customer service awareness, handling and resolving customer inquiries and needs via email or phone calls to enhance their positive experience with the APP3. Address customer feedback and complaints promptly to ensure service quality; demonstrate teamwork spirit, and report special customer requests or suggestions to superiors for approval4. Collaborate on the research of similar APP products5. Proactively complete other tasks assigned by superiorsEmployment Requirements:1. GenderAge: 1838 years old (female or male)2. Education: College degree or higher3. Work Experience: 1 year or more in related experience, fresh graduates with outstanding performance are also welcome4. Meticulous and responsible in work, capable of handling moderate work pressure; proficient in using office software such as Word and Excel5. This is a remote work position, and employees are required to provide their own office computer, WiFi network, microphone, and other necessary equipmentWorking hours:800 -- 12:00 13:30 -- 17:30Work six days a week with one day off arranged from Monday to Sunday; shift work will be scheduled during holidays based on workload, and holiday wages will be calculated according to national regulationsJob Salary:Basic salary of 25,000 rupees + Full attendance bonus of 1,000 rupees + Office equipment allowance of 2,000 rupees + Social security subsidy of 2,000 rupees + Performance bonus (calculated based on monthly work performance)

Job Openings for 50 Customer Service Representative Jobs for Freshers in Noida having Educational qualification of : 12th Pass with Good knowledge in Personal Loans, Credit Cards, Sales Process etc.

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility Establish long-lasting, trusting connections by communicating professionally and empathetically with the customers. Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough Meet call handling quotas and individual and team sales targets Gather and analyse customer data to identify possible products or services to recommend to management Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution Maintain customer interaction logs, handle customer accounts, and file paperwork as and when necessary Follow communication protocols, rules, and policies

Company: Total ShapeLocation: Work From Home (Remote)Salary: $1,500 $2,200 per month (depending on experience)Role Overview:We are seeking a Virtual Customer Service Representative to deliver exceptional support to our customers via email, chat, and phone. The ideal candidate is empathetic, detail-oriented, and skilled in providing high-quality service in a fast-paced remote environment.Key Responsibilities:Respond promptly to customer inquiries via email, chat, and phone.Provide accurate product and service information.Resolve customer complaints efficiently and professionally.Maintain records of customer interactions and feedback.Collaborate with other departments to ensure customer satisfaction.Requirements:High school diploma or equivalent; Bachelors degree preferred.Previous customer service experience (remote experience a plus).Excellent communication and problem-solving skills.Ability to multitask and remain calm under pressure.Proficiency with customer service software and CRM tools.What We Offer:Competitive salary of $1,500 $2,200 per month.100% remote work flexibility.Ongoing training and career growth opportunities.Supportive and collaborative team culture.How to Apply:Search on Google for Total Shape then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that we have hundreds of applicants competing for the position.Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.We will contact you if we believe youre a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.* Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.If you don't receive a message, please feel free to re-apply after 6 months to another opening suitable for you in our company. *

The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.Head on over to search on Google for Venture Smarter then go to our Career page from the homepage if you dare to aspire for better in your career!Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out youll know were the place to be.What the job entails: Answer incoming calls and emails from customers and respond to their questions and concerns Provide information about our products and services, such as features, benefits, pricing, and availability Process orders, payments, refunds, and returns, and update customer records accordingly Resolve customer issues and complaints or escalate them to the appropriate department or manager Collect and record customer feedback and suggestions and share them with the relevant teams Maintain a high level of customer satisfaction and loyalty and follow up with customers when necessary Collaborate with other customer service representatives and teams to ensure consistent and quality service delivery Stay updated on our products and services, policies and procedures, and industry trends and best practicesJob Requirements: High school diploma or equivalent; bachelor's degree in a related field is a plus Previous experience in customer service, sales, or a similar role, preferably in a tech or consulting industry Excellent communication, interpersonal, and listening skills, with the ability to communicate effectively with diverse customers and stakeholders Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk Ability to work in a fast-paced, dynamic, and customer-oriented environment and adapt to changing needs and expectations Ability to work independently and as part of a team and manage multiple tasks and priorities Attention to detail, accuracy, and quality, with a problem-solving and customer-centric mindset

Good in sales and customer Representative .

Answering customer inquiries via phone, email, chat, or in-personProviding clear, polite, and professional responsesExplaining product features, services, and policiesHandling complaints and resolving issues efficientlyTroubleshooting technical problems or order issuesEscalating complex cases to the appropriate department when neededAssisting with placing, tracking, or canceling ordersHelping customers manage their accounts or subscriptionsWhatsapp HR +91 9883241041Processing returns, refunds, and exchanges

Able to handle the customer call and provide accurate solutionResolve disputes and customer queries* to maintain strong client relationships.Ensure SLA adherence* and compliance with company/client policies.Prepare MIS reports* (daily/weekly/monthly) on performance.

Job Title: Sales Telemarketing ExecutiveLocation: IndiaExperience Required: Minimum 1 YearJob Type: Full-TimeIndustry: SaaS / Technology SolutionsJob Summary:We are looking for a proactive and tech-savvy Sales Telemarketing Executive to promote and sell a powerful CRM solution to businesses across India. The ideal candidate will have strong communication skills in English and Hindi, a minimum of one year of experience in telemarketing or inside sales, and a passion for helping businesses adopt digital tools to streamline operations.Key Responsibilities: Conduct outbound calls to potential clients to introduce and promote our CRM solution. Communicate effectively in English and Hindi to understand customer needs and present tailored solutions. Qualify leads and convert them into sales opportunities through consultative selling. Maintain accurate records of customer interactions and update CRM systems. Meet and exceed daily/weekly/monthly targets for calls, demos, and conversions. Handle objections and queries professionally, ensuring a positive customer experience. Collaborate with the sales and marketing teams to refine outreach strategies. Provide feedback on customer interactions to improve product positioning and messaging.Required Skills & Qualifications: Minimum 1 year of experience in telemarketing, telesales, or customer service. Fluency in both English and Hindi is mandatory. Excellent verbal communication and interpersonal skills. Tech-friendly: Comfortable using CRM tools, spreadsheets, and communication platforms. Strong persuasion and negotiation abilities. Basic understanding of sales principles and customer service practices.Preferred Qualifications: Experience in selling SaaS or tech products is a plus. Familiarity with tools like HubSpot, Zoho CRM, or Salesforce. Bachelor's degree in Business, Marketing, or related field (preferred but not mandatory).Benefits: Competitive salary and performance-based incentives. Opportunity to work with a fast-growing tech company.How to Apply:Send your resume to bibek.ba@technimus.com with the subject line:Application for Sales Telemarketing Executive

We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

Job Title: Customer Support Executive Voice Process (Non-Technical)Location: Jaipur, GurgaonWork Mode: Work From OfficeInterview Mode: VirtualJob Overview:We are hiring for a Voice Process (Non-Technical) role based in Jaipur. The ideal candidate should have excellent English communication skills (V5 level) and be open to working in rotational 24x7 shifts. This opportunity is open to both freshers and experienced individuals.Key Responsibilities:Handle customer interactions over voice calls with clarity and professionalismResolve queries, provide support, and ensure customer satisfactionFollow standard operating procedures and accurately document interactionsWork collaboratively with team members to achieve performance goalsEligibility Criteria:Education:Undergraduate (UG) or Graduate in any streamExperience:Freshers are welcomeExperience in a voice process or customer service role is a plusCommunication:*Must have excellent communication skills in English (V5 proficiency)Shifts: Comfortable with rotational shifts (24x7), including night shiftsLocation: Must be able to work from office in JaipurSalary Structure: 2L-4L CTC p.a.

We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.To do well in this job, you should collect information and capture data promptly to ensure the business databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good peoples skills.Data Entry Clerk Responsibilities:Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.Scanning through information to identify pertinent information.Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.Creating accurate spreadsheets.Entering and updating information into relevant databases.Ensuring data is backed up.Informing relevant parties regarding errors encountered.Storing hard copies of data in an organized manner to optimize retrieval.Handling additional duties from time to time.Data Entry Clerk Requirements:High school diploma.1+ years experience in a relevant field.Good command of English.Excellent knowledge of MS Office Word and Excel.Strong interpersonal and communication skills.Ability to concentrate for lengthy periods and perform accurately with adequate speed.Proficient touch typing skills.

Sales Credit card as well as Provide loans from Govt and Non govt banks