Voice Process Job Vacancies in Hyderabad

As a Customer Success Associate, you will play a vital role in ensuring customer satisfaction and support at our Hyderabad location. This entry-level position is perfect for fresh graduates looking to begin their careers in finance.In this role, you will handle customer calls and address their inquiries. You will also perform document verification to ensure all necessary papers are accurate and complete. Additionally, you will follow up on payments and update customer records in our systems. Strong communication skills in both Hindi and English are crucial, as you will frequently interact with customers.Key Responsibilities:- Customer Calls: Engage with customers to provide support and resolve issues, ensuring a positive experience.- Document Verification: Review and verify documents submitted by customers, maintaining high accuracy standards.- Payment Follow-Ups: Communicate with customers regarding outstanding payments, helping to ensure timely transactions.- System Updates: Maintain and update customer information in the database regularly to keep records current.Required Skills and Expectations:We expect you to have a positive attitude and a willingness to learn. Strong verbal communication skills in Hindi and English are essential for effectively interacting with our diverse customer base. Attention to detail will be necessary when verifying documents and updating systems.This is a full-time office-based position in Khajaguda, Hyderabad, with a standard work schedule. If you are looking to kickstart your career in customer success within a finance context, we encourage you to apply.

We are seeking a dedicated Tele Caller to join our team in Hyderabad. The ideal candidate should be a female with a passion for communication and a goal-oriented mindset. This is a full-time position that requires working from our office.Key Responsibilities:- Conduct Outbound Calls: Make calls to potential customers to promote our products and services, focusing on building rapport and understanding their needs.- Manage Customer Inquiries: Answer questions from customers and provide accurate information about our offerings to assist them in making informed decisions.- Maintain Customer Database: Update and manage client information within our database to ensure records are current and accurate for future follow-ups.- Follow Up on Leads: Reach out to leads generated by the sales team to nurture relationships and encourage potential conversions.- Achieve Targets: Work towards monthly targets, demonstrating persistence and motivation to meet or exceed performance goals.- Report Feedback: Share customer feedback and insights with the team to help improve services and products continuously.Required Skills and Expectations:- Excellent verbal communication skills with a clear and friendly tone are essential for engaging customers effectively.- Basic computer proficiency is expected to manage databases and record interactions.- Strong listening skills are needed to understand customer needs and respond appropriately.- Candidates should possess good organizational skills to manage multiple calls and follow-ups effectively.- A positive attitude and resilience are crucial, especially when handling challenging conversations. Ability to work in a fast-paced environment while maintaining professionalism is important.

As a Telecalling Executive, you will play a crucial role in connecting with customers and promoting our services. You will work in a dynamic office environment in Hyderabad and are expected to engage with potential and existing clients through telephone communication.Key Responsibilities:- Customer Outreach: You will initiate calls to potential customers, introducing our products and services to generate interest and leads. This requires effective communication and a friendly tone to engage clients positively.- Lead Generation: You will identify and qualify leads by understanding customer needs and gathering essential information. This helps in building a database of potential clients for future follow-up.- Follow-Up Calls: You will make follow-up calls to interested clients, reinforcing the initial conversation and answering any questions they may have, ensuring they have all the necessary information to make informed decisions.- Record Keeping: Maintaining accurate records of calls made, customer interactions, and responses in our system is essential for tracking performance and improving strategies.- Feedback Collection: You will actively seek feedback from customers regarding our services. This information is invaluable for understanding customer satisfaction and areas of improvement.Required Skills and Expectations:- Strong communication skills are essential, especially in Hindi and English, to effectively engage with diverse clients.- A friendly and professional demeanor to create a positive experience for callers.- Basic computer skills to log call details and manage customer information effectively.- Ability to work in a team environment while also being self-motivated to achieve personal targets.- A proactive attitude toward learning and improving telecalling techniques will be greatly valued.

Invictus BPO Services Pvt LtdDepartment : Tele CallerSub-Department : BPO / Voice / BlendedDescriptionResponsibilities : Inbound/Outbound Calls II Good Communication* Manage Inbound/ Outbound Customer Calls In A Timely manner Gender : Both Male & FemaleEducation : 12th PassSalary : 12000Languages : TeluguExperience : Freshers and experienced Job Type : Full Time(9am to 6pm)Fee charged : No FeesWork from officeNo Pressure and Easily Achieve-able TargetsHR : 9381839005

Location: Hitech-City ( HYD )We are looking for enthusiastic candidates to join our team for Inbound voice support with Axis Bank.Location: DIvyasree Omega, Hitech CityProcess: Voice Process Shift: 2:00pm- 11:00pm ( only for boys )8:00am- 8:00pm ( Rotational 9 hours shift ) ( only for girls ) Eligibility: Immediate ( Mandatory ) Languages Required: English, Hindi Mandatory ( Telugu + other language is acceptable ) Salary: Fresher: 15,000 in hand Exp: 19,000 CTCBenefits: Upto 2000 Transport Allowance Work Schedule: 6 working days, 1 rotational week off.Education: Need only graduation

We are seeking a motivated Telesales Executive to join our team in Attapur, Hyderabad. This is an excellent opportunity for freshers who have completed their 12th grade and are eager to start their careers in sales.As a Telesales Executive, you will be responsible for engaging with potential customers over the phone to promote and sell our products and services. Your role will involve explaining product features, understanding customer needs, and providing tailored solutions to encourage sales.Key Responsibilities:Customer Engagement: You will initiate calls to potential clients, present our offerings, and generate interest in our products.

WE ARE HIRING CUSTOMER SUPPORT EXECUTIVE WINX CONSULTING SERVICE Location: Begumpet (Near Rasoolpura Metro), Hyderabad Position: Customer Support Executive (Domestic Process)

We are looking for enthusiastic and confident Female Telecallers to join our real estate sales team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to interact with customers professionally. The role involves handling inbound and outbound calls, generating qualified leads, and scheduling site visits for the sales team.Key ResponsibilitiesMake outbound calls to prospective customers from provided databases.Handle inbound customer inquiries professionally and provide project information.Explain project features, pricing, offers, and location advantages.Qualify customer requirements and schedule site visits.Maintain accurate records of customer interactions in the CRM or Excel.Follow up with prospective customers regularly to convert leads into site visits.Coordinate with the sales team for customer appointments and updates.Achieve daily, weekly, and monthly calling and lead generation targets.RequirementsFemale candidates only.Minimum qualification: Intermediate or Graduate.

We are seeking a dedicated and motivated Call Center Executive to join our dynamic team. This full-time position allows you to work from the comfort of your home. Freshers who meet the educational requirement of having passed the 12th grade are encouraged to apply.Key Responsibilities:- Handle Incoming Calls: Answer customer inquiries and provide information about products and services, ensuring a positive customer experience.- Resolve Customer Issues: Identify customer problems and work towards resolving them effectively, maintaining a calm and professional demeanor.- Document Interactions: Accurately log all customer interactions and issues in the system to ensure proper follow-up and communication.- Respond to Emails and Chats: Manage and respond to queries received through email and chat platforms, ensuring timely communication.- Achieve Performance Targets: Meet call volume and quality targets, contributing to the overall success of the team.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to interact effectively with customers. Basic computer skills are essential for navigating systems and documenting customer interactions. A positive attitude and strong problem-solving abilities are crucial to handle customer concerns calmly. Time management skills are necessary to handle multiple inquiries efficiently. Finally, a willingness to learn and adapt to new processes will help you thrive in this role. We are looking for someone who is committed to delivering excellent customer service and is ready to grow with our company.

As a Customer Care Executive based in Hyderabad, you will play a crucial role in ensuring customer satisfaction through effective communication and support. We are looking for dedicated female candidates who are recent school graduates and ready to engage with customers in a friendly manner.Key responsibilities include:1. Responding to Customer Inquiries: You will handle and respond to customer questions via phone, email, or chat, providing solutions or information clearly and politely.2. Resolving Issues: When customers face problems, you will assist them in finding solutions quickly and effectively, ensuring a positive experience.3. Maintaining Records: You will keep track of customer interactions and update records in our system, ensuring that all information is accurate and current for future reference.4. Providing Product Information: You will assist customers by giving them detailed information about our products or services, helping them make informed decisions.Required skills include strong communication abilities and a friendly attitude, as well as patience and empathy to handle various customer emotions. You should also possess basic computer skills for data entry and navigation of various software tools. Additionally, being a quick learner and ready to adapt to new challenges is vital for success in this role. Overall, we seek individuals who are committed to delivering excellent customer service and enhancing customer relationships.

As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.Key Responsibilities:- Handle Customer Calls: Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- Provide Solutions: Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- Maintain Call Records: Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- Collaborate with Teams: Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- Achieve Targets: Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.Required Skills and Expectations:Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.

Job Openings for 100 Tele Caller Jobs for Freshers in Hyderabad, having Educational qualification of : 12th Pass, 10th Pass, B.A, B.Com, B.E, B.Tech with Good knowledge in Tele Caller, Telecaller, Domestic BPO, Voice Process, Calling, Voice Support etc.

Hiring for International Voice Process (Customer Support) , HyderabadCTC: Up to 6.50 LPALocation: Hi Tech CityShift: US Night (Rotational)5 Days Working 2-Way CabEligibility:Any Graduate / PGMin 1 Years Experience in International Voice ProcessExcellent English CommunicationClear EPFO HistorySelection: HR Assessment Ops RoundInterested candidates can share their updated resume. HR Prajwal - 6309333115 prajwal@waterleafgroup.in References are highly appreciated!

As an International Voice Process Executive, you will play a crucial role in providing excellent customer support to clients across the globe. Your primary responsibility will be to manage incoming calls and assist customers with their queries in a professional manner.Key Responsibilities:- Respond to Customer Inquiries: You will handle calls from customers, addressing their questions and concerns effectively and efficiently.- Provide Solutions: Actively listen to customer issues and provide feasible answers or escalate them to the appropriate department when necessary.- Maintain Call Records: You are expected to document each interaction accurately in the system to ensure continuity and traceability of customer service.- Follow-Up: Engage in follow-up calls to ensure customer satisfaction and resolution of their issues, demonstrating reliability and commitment to service.- Adhere to Guidelines: Follow established protocols and scripts while communicating with customers to maintain the quality of service.Required Skills and Expectations:You should possess excellent verbal communication skills with a strong command of English to converse confidently with international clients. Ability to work in a fast-paced environment while managing multiple tasks is essential. A customer-centric attitude and the ability to empathize with customer challenges will help you succeed in this role. Additionally, being a 12th pass and having a willingness to learn will support your professional growth. While prior experience is not mandatory, a basic understanding of call handling or customer service is an advantage.

Answer inbound / make outbound calls to overseas customersProvide accurate information about products or servicesMaintain professional communication & accent clarityFollow call scripts and company guidelines 2. Customer Support & Issue ResolutionUnderstand customer problems quicklyProvide solutions or escalate complex issuesHandle complaints politely and professionallyEnsure customer satisfaction on every call

We are looking for a motivated Telesales Executive to join our team in Madhapur, Hyderabad. This entry-level position is ideal for recent graduates or those with up to one year of experience in sales, focusing on engaging potential customers through telephone communication.As a Telesales Executive, your key responsibilities will include making outbound calls to prospective clients and presenting our products or services. You will be responsible for understanding customer needs, providing accurate information, and addressing any queries to support the sales process. Building and maintaining relationships with customers is essential for creating repeat business and referrals. You will also be expected to achieve daily and monthly sales targets while accurately recording interactions in our database.To succeed in this role, you should possess excellent communication and interpersonal skills. A friendly and persuasive speaking style is crucial to engage customers effectively. Time management skills and the ability to work independently in a fast-paced environment are essential. You should also be comfortable using basic computer software for recording sales and managing customer information.Candidates should have a graduate degree and should be eager to learn and adapt quickly in a dynamic environment. A positive attitude and a strong desire to succeed in sales are key traits we value in potential candidates.

As a Tele Caller, you will be the first point of contact for our customers, helping to build relationships and ensure great service through efficient communication. Your role will be crucial in driving sales and maintaining customer engagement.Key Responsibilities:- Make Outbound Calls: Initiate calls to potential customers to inform them about our products and services, ensuring clear communication throughout the conversation.- Provide Product Information: Clearly explain the features and benefits of our offerings, answering any questions to help customers make informed decisions.- Record Customer Feedback: Document feedback received during calls accurately, which will help us improve our services and address customer needs.- Follow-up on Leads: Reach out to leads that may require additional attention, ensuring no opportunity is missed in converting prospects into customers.- Maintain Call Records: Keep thorough records of all calls made and conversations held, updating the database with important customer information for future reference.Required Skills and Expectations:Female candidates should possess strong communication skills, enabling them to interact confidently with customers. A positive attitude and the ability to handle rejection are crucial in this role. Freshers are welcomed; therefore, a willingness to learn and adapt is essential. Basic computer knowledge is necessary for maintaining records and using related software. A good command of the local language will greatly enhance customer engagement. Finally, a commitment to working full-time from the office in Ameerpet is expected.

As a Tele Caller, you will play a vital role in our sales and customer service team. Your primary responsibility is to communicate with prospective customers over the phone. Key Responsibilities:- Handle Inbound and Outbound Calls: You will answer incoming calls and make outgoing calls to potential customers, explaining our products and services.- Generate Leads: Your task will involve identifying potential clients and gathering their information to create leads for the sales team.- Follow Up with Customers: You will regularly follow up with leads and address their queries to maintain their interest and facilitate sales.- Maintain Accurate Records: It is essential to keep detailed records of phone calls, customer interactions, and feedback for future reference and improving service quality.- Collaborate with Team Members: You will work closely with your colleagues to share insights and strategies, contributing to the overall success of the team.Required Skills and Expectations:- Excellent Communication Skills: You should be able to express yourself clearly and effectively over the phone, with a friendly and professional tone.- Problem-Solving Abilities: The ability to address customer concerns and provide suitable solutions is crucial.- Basic Computer Skills: Familiarity with using computers and software to log interactions and manage information is required.- Time Management: You should be able to manage your time effectively to handle multiple calls and tasks efficiently.Candidates should have a minimum education level of a Bachelors degree in relevant fields and should possess a passion for sales and customer service. Prior experience in a similar role will be an advantage, but is not mandatory.

Job Openings for 100 Tele Caller Jobs for Freshers in Hyderabad, having Educational qualification of : 12th Pass, 10th Pass, B.A, B.Com, B.E, B.Tech with Good knowledge in Tele Caller, Telecaller, Domestic BPO, Voice Process, Calling, Voice Support etc.

We are looking for 30 US taxation Execute Posts in Hyderabad, with deep knowledge in taxation & Voice process and Required Educational Qualification is : 12th Pass, 10th Pass