Voice Process Job Vacancies in Hyderabad

Job SummaryWe are looking for enthusiastic and customer-focused Customer Support Executives to join our International Voice Process team. The ideal candidate should have excellent English communication skills, a customer-centric approach, and the ability to handle international customer queries professionally over phone calls.Key Responsibilities- Handle inbound and outbound customer calls from international customers.- Provide accurate information and resolve customer queries professionally.- Understand customer concerns and provide appropriate solutions.- Maintain a high level of customer satisfaction through effective communication.- Handle customer complaints, escalations, and service-related issues.- Maintain accurate customer records and update details in the CRM system.- Follow company policies, quality standards, and call-handling procedures.- Achieve daily, weekly, and monthly performance targets.- Ensure proper follow-ups and timely resolution of customer issues.Required Skills- Excellent verbal and written communication skills in English.- Good accent clarity and fluency in English.- Strong listening and problem-solving abilities.- Ability to handle customer objections and challenging situations.- Basic computer knowledge and familiarity with MS Office.- Knowledge of CRM tools is an added advantage.- Ability to work in rotational/night shifts.- Good interpersonal skills and a positive attitude.Eligibility Criteria- Any Graduate / Undergraduate.- Freshers and experienced candidates can apply.- Prior experience in International Voice Process / BPO / Customer Support is preferred.- Must be comfortable working in night shifts.

Job Description - IBPO Executive (US Healthcare RCM)Company: Slick Software SolutionsJob Title: IBPO Executive / Senior Process Executive Experience: 2-4 Years Location: Hitech CIty, hyderabad Employment Type: Full-Time Work Mode: Work from Office Process: US Healthcare BPO / RCMJob Summary:We are looking for experienced IBPO professionals with 2-4 years of experience in US Healthcare BPO operations. The ideal candidate should have hands-on experience in healthcare back-office processes, strong analytical skills, attention to detail and the ability to meet productivity and quality targets.Roles and Responsibilities:- Handle day-to-day US Healthcare BPO operations and assigned process activities.- Process and review healthcare-related transactions accurately within defined TAT.- Verify patient, insurance and claim-related information as per process requirements.- Handle documentation, data entry and transaction processing.- Identify discrepancies, errors and missing information and take corrective action.- Maintain process accuracy, productivity and quality benchmarks.- Follow standard operating procedures (SOPs) and client-specific guidelines.- Coordinate with internal teams to resolve process-related issues.- Prepare daily productivity and performance reports when required.- Escalate complex cases to the team leader or supervisor.- Maintain confidentiality of patient information and follow HIPAA guidelines.- Support process improvements and ensure consistent service delivery.Required Skills:- 2-4 years of experience in BPO / IBPO / US Healthcare operations.- Good understanding of back-office operations and transaction processing.- Experience in data entry, documentation and process validation.- Strong attention to detail and analytical skills.- Good communication and coordination skills.- Basic knowledge of MS Excel and MS Office.- Ability to meet daily productivity, quality and TAT targets.- Knowledge of US Healthcare RCM is preferred.- Ability to work independently and as part of a team.Candidate Profile:- Strong problem-solving and multitasking abilities.- Good time management and organizational skills.- Willingness to work in US shifts.- Immediate joiners or candidates with a short notice period preferred.Interested candidates can share their updated resumes at:Email: jvrohit.nannam@tekreant.com Contact: +91 91542 96685

FEMALE TELECALLER REQUIREDCompany: SR Electrical Training CenterLocation: SR Nagar, HyderabadExperience: 1-2 YearsLANGUAGE REQUIREMENTS: Telugu - MUST Hindi - MUST Basic English - RequiredJob Responsibilities: Handle Student Enquiries Admission Follow-up Calls Explain Electrical Training Courses Coordinate Sunday Demo Classes Student Counselling & AdmissionsOffice Timings: 10:00 AM - 6:00 PMSalary: 12,000 - 15,000Additional Performance-Based Incentives.Interested Candidates Can Contact: +91 9948481593Apply Now!

Job Title: International Voice Process ExecutiveExperience: Minimum 2 YearsProcess: International Voice CallingShift: US Shift (Night Shift)Week Off: Rotational Week OffEmployment Type: Full-TimeJob SummaryWe are looking for experienced International Voice Process Executives with a minimum of 2 years of experience in international voice calling. The ideal candidate should have excellent communication skills, strong customer-handling abilities, and the flexibility to work in US shifts with rotational weekly offs.Key ResponsibilitiesHandle inbound and/or outbound international customer calls professionally.Communicate effectively with international customers and provide accurate information and assistance.Understand customer requirements, resolve queries, and provide appropriate solutions.Maintain high standards of customer service and customer satisfaction.Handle customer complaints and escalations efficiently.Achieve daily, weekly, and monthly performance targets, including call quality, productivity, and customer satisfaction.Maintain accurate customer records and update call details in the system.Follow company policies, process guidelines, and quality standards.Required Skills and QualificationsMinimum 2 years of experience in an International Voice Process.Excellent verbal communication skills in English.Good listening, interpersonal, and customer-handling skills.Ability to handle international customers professionally.Basic computer knowledge and familiarity with CRM or calling tools.Strong problem-solving and decision-making abilities.Ability to work under pressure and meet performance targets.Shift RequirementsMust be willing to work in US shifts / night shifts.Must be comfortable working with rotational weekly offs.Should be flexible with shift timings based on business requirements.Preferred Candidate ProfileCandidates with prior experience in international BPOs, customer support, customer service, or international sales calling.Immediate joiners or candidates with a short notice period will be preferred.Interested candidates can apply with their updated resumes mohit.kumar@firstmeridianglobal.com

Job Description: TelecallerLocation: Hyderabad Job Type: Full-TimeWorking Hours: 10:00 AM - 7:00 PMSalary: 25,000 - 30,000 per month (based on experience and profile)Job ResponsibilitiesMake outbound calls to prospective customers and explain services.Handle incoming calls and respond to customer queries professionally.Follow up with leads and maintain regular communication.Maintain call records and update customer information.Achieve calling targets and support business development activities.RequirementsFemale candidates with good communication skills.Fluency in English and Hindi; Kannada will be an added advantage.Good convincing, interpersonal, and telephone-handling skills.Candidates with prior telecalling experience are preferred.Freshers with excellent communication skills may also apply.How to Apply?Interested candidates can share their updated CV for consideration.

As a Customer Success Associate, you will play a vital role in ensuring customer satisfaction and support at our Hyderabad location. This entry-level position is perfect for fresh graduates looking to begin their careers in finance.In this role, you will handle customer calls and address their inquiries. You will also perform document verification to ensure all necessary papers are accurate and complete. Additionally, you will follow up on payments and update customer records in our systems. Strong communication skills in both Hindi and English are crucial, as you will frequently interact with customers.Key Responsibilities:- Customer Calls: Engage with customers to provide support and resolve issues, ensuring a positive experience.- Document Verification: Review and verify documents submitted by customers, maintaining high accuracy standards.- Payment Follow-Ups: Communicate with customers regarding outstanding payments, helping to ensure timely transactions.- System Updates: Maintain and update customer information in the database regularly to keep records current.Required Skills and Expectations:We expect you to have a positive attitude and a willingness to learn. Strong verbal communication skills in Hindi and English are essential for effectively interacting with our diverse customer base. Attention to detail will be necessary when verifying documents and updating systems.This is a full-time office-based position in Khajaguda, Hyderabad, with a standard work schedule. If you are looking to kickstart your career in customer success within a finance context, we encourage you to apply.

We are looking for a skilled Telecaller to join our team in Nagole, Hyderabad. The ideal candidate should have 3 to 9 years of experience and be a graduate. This is a full-time position that requires working from the office.As a Telecaller, you will be responsible for making outbound calls to prospective customers, promoting our products or services, and providing excellent customer service. You will need to maintain accurate records of interactions and manage leads effectively. You will also follow up with potential clients, address any inquiries, and work towards achieving monthly sales targets.Key responsibilities include:- Making outbound calls: You will initiate conversations with potential customers, explaining our offerings and encouraging them to consider our products or services.- Handling customer inquiries: Responding promptly to questions or concerns from customers is essential to ensure a positive experience.- Maintaining records: Accurate documentation of calls, lead details, and customer interactions will help track progress and improve strategies.- Collaborating with the sales team: You will work closely with team members to share insights and feedback that can enhance our sales approach.Applicants should possess strong communication skills, a professional demeanor, and the ability to work under pressure. You should be a self-motivated individual who can effectively manage time and priorities. Previous sales experience and proficiency in using CRM software will be an advantage.

We are seeking a dedicated Tele Caller to join our team in Hyderabad. The ideal candidate should be a female with a passion for communication and a goal-oriented mindset. This is a full-time position that requires working from our office.Key Responsibilities:- Conduct Outbound Calls: Make calls to potential customers to promote our products and services, focusing on building rapport and understanding their needs.- Manage Customer Inquiries: Answer questions from customers and provide accurate information about our offerings to assist them in making informed decisions.- Maintain Customer Database: Update and manage client information within our database to ensure records are current and accurate for future follow-ups.- Follow Up on Leads: Reach out to leads generated by the sales team to nurture relationships and encourage potential conversions.- Achieve Targets: Work towards monthly targets, demonstrating persistence and motivation to meet or exceed performance goals.- Report Feedback: Share customer feedback and insights with the team to help improve services and products continuously.Required Skills and Expectations:- Excellent verbal communication skills with a clear and friendly tone are essential for engaging customers effectively.- Basic computer proficiency is expected to manage databases and record interactions.- Strong listening skills are needed to understand customer needs and respond appropriately.- Candidates should possess good organizational skills to manage multiple calls and follow-ups effectively.- A positive attitude and resilience are crucial, especially when handling challenging conversations. Ability to work in a fast-paced environment while maintaining professionalism is important.

As a Telecalling Executive, you will play a crucial role in connecting with customers and promoting our services. You will work in a dynamic office environment in Hyderabad and are expected to engage with potential and existing clients through telephone communication.Key Responsibilities:- Customer Outreach: You will initiate calls to potential customers, introducing our products and services to generate interest and leads. This requires effective communication and a friendly tone to engage clients positively.- Lead Generation: You will identify and qualify leads by understanding customer needs and gathering essential information. This helps in building a database of potential clients for future follow-up.- Follow-Up Calls: You will make follow-up calls to interested clients, reinforcing the initial conversation and answering any questions they may have, ensuring they have all the necessary information to make informed decisions.- Record Keeping: Maintaining accurate records of calls made, customer interactions, and responses in our system is essential for tracking performance and improving strategies.- Feedback Collection: You will actively seek feedback from customers regarding our services. This information is invaluable for understanding customer satisfaction and areas of improvement.Required Skills and Expectations:- Strong communication skills are essential, especially in Hindi and English, to effectively engage with diverse clients.- A friendly and professional demeanor to create a positive experience for callers.- Basic computer skills to log call details and manage customer information effectively.- Ability to work in a team environment while also being self-motivated to achieve personal targets.- A proactive attitude toward learning and improving telecalling techniques will be greatly valued.

Invictus BPO Services Pvt LtdDepartment : Tele CallerSub-Department : BPO / Voice / BlendedDescriptionResponsibilities : Inbound/Outbound Calls II Good Communication* Manage Inbound/ Outbound Customer Calls In A Timely manner Gender : Both Male & FemaleEducation : 12th PassSalary : 12000Languages : TeluguExperience : Freshers and experienced Job Type : Full Time(9am to 6pm)Fee charged : No FeesWork from officeNo Pressure and Easily Achieve-able TargetsHR : 9381839005

Location: Hitech-City ( HYD )We are looking for enthusiastic candidates to join our team for Inbound voice support with Axis Bank.Location: DIvyasree Omega, Hitech CityProcess: Voice Process Shift: 2:00pm- 11:00pm ( only for boys )8:00am- 8:00pm ( Rotational 9 hours shift ) ( only for girls ) Eligibility: Immediate ( Mandatory ) Languages Required: English, Hindi Mandatory ( Telugu + other language is acceptable ) Salary: Fresher: 15,000 in hand Exp: 19,000 CTCBenefits: Upto 2000 Transport Allowance Work Schedule: 6 working days, 1 rotational week off.Education: Need only graduation

We are seeking a motivated Telesales Executive to join our team in Attapur, Hyderabad. This is an excellent opportunity for freshers who have completed their 12th grade and are eager to start their careers in sales.As a Telesales Executive, you will be responsible for engaging with potential customers over the phone to promote and sell our products and services. Your role will involve explaining product features, understanding customer needs, and providing tailored solutions to encourage sales.Key Responsibilities:Customer Engagement: You will initiate calls to potential clients, present our offerings, and generate interest in our products.

WE ARE HIRING CUSTOMER SUPPORT EXECUTIVE WINX CONSULTING SERVICE Location: Begumpet (Near Rasoolpura Metro), Hyderabad Position: Customer Support Executive (Domestic Process)

We are looking for enthusiastic and confident Female Telecallers to join our real estate sales team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to interact with customers professionally. The role involves handling inbound and outbound calls, generating qualified leads, and scheduling site visits for the sales team.Key ResponsibilitiesMake outbound calls to prospective customers from provided databases.Handle inbound customer inquiries professionally and provide project information.Explain project features, pricing, offers, and location advantages.Qualify customer requirements and schedule site visits.Maintain accurate records of customer interactions in the CRM or Excel.Follow up with prospective customers regularly to convert leads into site visits.Coordinate with the sales team for customer appointments and updates.Achieve daily, weekly, and monthly calling and lead generation targets.RequirementsFemale candidates only.Minimum qualification: Intermediate or Graduate.

We are seeking a dedicated and motivated Call Center Executive to join our dynamic team. This full-time position allows you to work from the comfort of your home. Freshers who meet the educational requirement of having passed the 12th grade are encouraged to apply.Key Responsibilities:- Handle Incoming Calls: Answer customer inquiries and provide information about products and services, ensuring a positive customer experience.- Resolve Customer Issues: Identify customer problems and work towards resolving them effectively, maintaining a calm and professional demeanor.- Document Interactions: Accurately log all customer interactions and issues in the system to ensure proper follow-up and communication.- Respond to Emails and Chats: Manage and respond to queries received through email and chat platforms, ensuring timely communication.- Achieve Performance Targets: Meet call volume and quality targets, contributing to the overall success of the team.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to interact effectively with customers. Basic computer skills are essential for navigating systems and documenting customer interactions. A positive attitude and strong problem-solving abilities are crucial to handle customer concerns calmly. Time management skills are necessary to handle multiple inquiries efficiently. Finally, a willingness to learn and adapt to new processes will help you thrive in this role. We are looking for someone who is committed to delivering excellent customer service and is ready to grow with our company.

As a Customer Care Executive based in Hyderabad, you will play a crucial role in ensuring customer satisfaction through effective communication and support. We are looking for dedicated female candidates who are recent school graduates and ready to engage with customers in a friendly manner.Key responsibilities include:1. Responding to Customer Inquiries: You will handle and respond to customer questions via phone, email, or chat, providing solutions or information clearly and politely.2. Resolving Issues: When customers face problems, you will assist them in finding solutions quickly and effectively, ensuring a positive experience.3. Maintaining Records: You will keep track of customer interactions and update records in our system, ensuring that all information is accurate and current for future reference.4. Providing Product Information: You will assist customers by giving them detailed information about our products or services, helping them make informed decisions.Required skills include strong communication abilities and a friendly attitude, as well as patience and empathy to handle various customer emotions. You should also possess basic computer skills for data entry and navigation of various software tools. Additionally, being a quick learner and ready to adapt to new challenges is vital for success in this role. Overall, we seek individuals who are committed to delivering excellent customer service and enhancing customer relationships.

As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.Key Responsibilities:- Handle Customer Calls: Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- Provide Solutions: Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- Maintain Call Records: Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- Collaborate with Teams: Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- Achieve Targets: Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.Required Skills and Expectations:Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.

Job Description: International Voice Process ExecutiveJob Title: International Voice Process ExecutiveExperience: Minimum 2 YearsProcess: International Voice CallingShift: US Shift (Night Shift)Week Off: Rotational Week OffEmployment Type: Full-TimeJob SummaryWe are looking for experienced International Voice Process Executives with a minimum of 2 years of experience in international voice calling. The ideal candidate should have excellent communication skills, strong customer-handling abilities, and the flexibility to work in US shifts with rotational weekly offs.Key ResponsibilitiesHandle inbound and/or outbound international customer calls professionally.Communicate effectively with international customers and provide accurate information and assistance.Understand customer requirements, resolve queries, and provide appropriate solutions.Maintain high standards of customer service and customer satisfaction.Handle customer complaints and escalations efficiently.Achieve daily, weekly, and monthly performance targets, including call quality, productivity, and customer satisfaction.Maintain accurate customer records and update call details in the system.Follow company policies, process guidelines, and quality standards.Required Skills and QualificationsMinimum 2 years of experience in an International Voice Process.Excellent verbal communication skills in English.Good listening, interpersonal, and customer-handling skills.Ability to handle international customers professionally.Basic computer knowledge and familiarity with CRM or calling tools.Strong problem-solving and decision-making abilities.Ability to work under pressure and meet performance targets.Shift RequirementsMust be willing to work in US shifts / night shifts.Must be comfortable working with rotational weekly offs.Should be flexible with shift timings based on business requirements.Preferred Candidate ProfileCandidates with prior experience in international BPOs, customer support, customer service, or international sales calling.Immediate joiners or candidates with a short notice period will be preferred.Interested candidates can apply with their updated resumes at mohit.kumar@firstmeridianglobal.com

Job Openings for 100 Tele Caller Jobs for Freshers in Hyderabad, having Educational qualification of : 12th Pass, 10th Pass, B.A, B.Com, B.E, B.Tech with Good knowledge in Tele Caller, Telecaller, Domestic BPO, Voice Process, Calling, Voice Support etc.

Job Openings for 100 Tele Caller Jobs for Freshers in Hyderabad, having Educational qualification of : 12th Pass, 10th Pass, B.A, B.Com, B.E, B.Tech with Good knowledge in Tele Caller, Telecaller, Domestic BPO, Voice Process, Calling, Voice Support etc.

Position: Tele Sales OfficerLocation: HyderabadExperience: Minimum 6 months in Tele Sales / Customer SupportLanguages Required: Fluent in Kannada and EnglishSalary: Based on experience and interview performanceKey Responsibilities:Make outbound sales calls to potential customers and explain products/services clearly.Handle inbound customer enquiries and convert them into sales.Maintain customer records, follow-up leads, and ensure timely closures.Achieve daily/weekly/monthly sales targets.Provide accurate information about products, pricing, and offers.Maintain a high level of customer satisfaction through professional communication.Required Skills:Excellent communication skills in Kannada and English.Strong convincing and negotiation skills.Good listening ability and customer-handling skills.Basic computer knowledge (MS Office, CRM entry).Ability to work under pressure and meet targets.Eligibility:Minimum 6 months of experience in Tele Sales or Customer Care.Any bachelor of degree acceptedImmediate joiners preferred.

We have urgent requirement for International Voice Process Executive :Organized By VTekis Consulting Pvt Ltd .Walk In Drive on Saturday 05-10-2024 At 10:30 AMPosition : Voice Process ExecutivesExperience : 0-5 yearsQualification : PUC / Intermediate/ 10+3 (Diploma) / GraduationGender : Any Salary : 19k (Fixed 5K Incentives Monthly)Shift : Night ShiftWorking days : 5 Days (2 Rotational WeekoffsAge Criteria : 18 years to 30 yearsWork location : Uppal(Cab facility in 2ways, distance 23Kms from location)Benefits from Company: 2-way free transportation (Home Pickup and Drop) (Below 24Kms only) Self to work (STW) Rs.3300 (only for male employees)Roles and Responsibilities - Excellent communication and problem-solving skills respond to customer queries in a timely and accurate way Multi-tasking abilities & Patience when handling tough cases Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Identify customer needs and help customers use specific features Candidate with good customer service skills would be preferred Should be open to work in Night shifts / Rotational Shifts.Desired Candidate Profile :o Fluency in written and spoken English. o Result Oriented, self driven, Analytical, Strong Interpersonal and Good communication skills, team management skills.Here we are requesting you to get below following documents 1.All Academics (from 10th, Inter mandatory & above documents)2.ID Proofs (Aadhar & Pan)Located in: UppalAddress: Located in: UppalAddress: O[24]7.ai, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039MAP:https::https://maps.app.goo.gl/ZrbMRWnx8CAvckm3A*Further any clarifications please call me on : Navyasri - 8143674590

*We have urgent requirement for Call Center Executive in health care organization*Position: Call Center ExecutiveQualification: Any GraduateExperience: Fresher(Execellent Communication Skills)Salary: upto 3.5LPALocation: HyderabadGender: Male/FemaleLanguages: Telugu,Hindi,English,Tamil*Interested Aspirants kindly Contact :7093920339*