Customer Care Consultant Job Vacancies in Mumbai

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person

Matrimonial matchmaking service provider. Must have knowledge of basic computer word, excel, ppt, pdf etc

As a Restaurant Consultant, your responsibilities will include providing expert advice and guidance to restaurant owners and managers to improve their operations and profitability. You will be required to analyze their current processes, menu offerings, customer service, and financial performance to identify areas for improvement.Key skills for this role include a strong background in Hotel Restaurant and Quick Service Restaurant (QSR) management, as well as a deep understanding of restaurant service and customer care. You should have excellent communication skills to effectively communicate your recommendations to clients.

Some responsibilities of a fashion consultant include:Researching fashion trends, industry best practices, and competitors Analyzing a business's current fashion choices Creating fashion proposals with visual examples Recommending clothing suppliers, designers, or manufacturers Coordinating and implementing fashion-related initiatives Staying up-to-date with industry events and fashion influencers Organizing and scheduling appointments with clients

*Urgent hiring for shaadi* VIP Service - (Customer service + Renewals) Minimum 2 years of experience in Sales or Customer service + Sales/upsell/renewals.Needed Excellent English communication.Language required- Marathi + Hindi + English excellent communication Nightshift - 6 (Only males)Qualification- HSC passed.Salary- 25k - 35 IH - depends on the last drawn + On payroll + Incentives + Night allowances (Only for male)2 Rotational week off/ Rotational day shift For Males - Age - 24 years to 37 For Females - Age 24 to 42Location - Andheri Sakinaka

Pravaayu Healthcare Pvt LtdKey Skill: Tele-consultantJob Summary:The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.Key Responsibilities: Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences. Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability. Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries. Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduledappointments and address any questions or concerns. Appointment Reminders: Send appointment reminders to confirmed patients to reduceno-show rates. Database Management: Maintain accurate and up-to-date records of potential patients,appointments, and interactions in the clinic's CRM system. Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement. Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services. Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.High school diploma or equivalent; a degree in a relevant field is a plus.Previous experience in teleconsulting, telemarketing, or a related customer engagement role is preferred.Excellent communication and interpersonal skills.Proficiency in using phone systems and customer relationship management (CRM) software.Interested candidates can send cv on ritika.kapadia@pravaayu.com/hr@pravaayu.com

Good communication skills neededFresher and experienced both can applyLocation andheri east mumbaiMnc bpoSal 19200 in handRegional language candidates can also applyF2f interviewShare cv 9205936567

Hiring for 10 International BPO Jobs in Mumbai,Thane,Malad East, Mumbai,Malad West, Mumbai,banking process,Customer Care Consultant,Customer Service Representative,International Voice Process, for Freshers,Required Educational Qualification is : Other Bachelor Degree, Any Master Degree, Post Graduate Diploma with Good knowledge in banking process,Customer Care Consultant,Customer Service Representative,International Voice Process etc.

Should know basic English with proper pronunciations and Grammar to apply Address customer issues and complaints effectively, striving to achieve satisfactory resolutions and maintain positive customer relationships. Escalate complex issues to the appropriate department Excellent problem-solving abilities and a proactive approach to addressing customer concerns. Good verbal and written communication Proficiency with MS Office and other tools. Maintain professional behavior always portraying the company in a positive image while effectively managing customer complaints/issues.

Hiring for HP- north americaRequirementsTechnical support process5 days working2 rotational off Malad location (Malad boundaries)Amcat selects*International BPO experience with Technical KnowledgeExcellent Communication Skills Shift : 24/7 rotational shiftsHrAmcat( svar 60)Ops ( floor ops)-----------------National railway enquiry UK VOICE PROCESSSSC with 1 year of BPO MANDT HSC with 6 months of Exp Graduate/ Fresher24*7 rotational shifts 5 days working any two week offs Comms - excellent (Cluster 1) Rounds of InterviewHR AMCATOPS --------------Hiring for HP- north americaRequirementsTechnical support process5 days working2 rotational off Malad location (Malad boundaries)Amcat selects*International BPO experience with Technical KnowledgeExcellent Communication Skills Shift : 24/7 rotational shiftsHrAmcat( svar 60)Ops ( floor ops)-----------------Hiring for HP- indiaRequirementsTechnical support process6 days working1 rotational off Malad location (Malad boundaries)Amcat selectsShift : 24/7 rotational shiftsHrAmcatOps ( floor ops)

We have vacant of 4 Business Development Executive Jobs in Maharashtra Nagar, Mumbai, (for Maharashtra, knowledge Marathi language is mandatory) Jaipur,Kota,Udaipur,Customer Relationship,Customer Care Consultant,Business Development Executive,Marketing Executive, Experience Required : 3 Years Educational Qualification : Other Bachelor Degree Skill Customer Relationship,Customer Care Consultant,Business Development Executive,Marketing Executive etc.(Salary + Attractive incentives)

We are looking for 50 customer care Posts in Mumbai,Telecaller,Sales Executive,Sales Consultant,Sales Coordinator,Email Support Executive,Telesales Executive, with deep knowledge in Telecaller,Sales Executive,Sales Consultant,Sales Coordinator,Email Support Executive,Telesales Executive and Required Educational Qualification is : Higher Secondary, Secondary School

Urgent opening for indias biggest beauty brand Job Role - CSOs (Customer support officer)Email and Chat process & Inbound Voice process HSC fresher/experience can applyTyping speed 25 WPM, good spoken English, Day shift only (Rotational shift)

Looking for candidates with Minimum 0.6 Months of experience or Freshers who wants to build acareer in consumer health tech. Looking for enthusiastic and empathetic individuals who love takingup challenges and will enjoy the start-up culture. We need individuals who like talking and buildingrelationships with our customers. An interest in customer experience, health space and discipline isall you need to excel at this role.Key responsibilities:1. Maintaining meaningful relationships with existing clients to ensure that they are retained.2. Reviewing clients' feedback and implementing necessary changes.3. Calling customers to check if their treatment is on track and give expert advice.Who can apply1. Good spoken English skills with Hindi Fluency2. Should be sincere and ambitious3. Must know how to make relationships & help people4. Must love learning new things5. Must be ambitious and honest

Join Our Team as a Escalation Specialist at Digi2L!Are you passionate about home appliances , quality service and making a meaningful impact? If so, Digi2L is the place for you. We are an early start-up with a vision to unlock India's potential in the preloved appliance market. Our innovative Customer Ready, Price Ready, Payment Ready approach simplifies gadget disposal and offers optimal value. Through our Smart Buy & Smart Sell initiative, customers effortlessly sell preloved appliances and enjoy a guaranteed buyback of new items within 5 years.About the Role:Step into a critical position at Digi2L, where you will play a key role in addressing client and customer concerns, managing escalations, and ensuring a seamless experience. You will be responsible for handling escalations related to products or services, resolving problem tickets, and collaborating with upper management to address customer issues effectively. Join us in delivering exceptional customer satisfaction and streamlining operations.Location: Chakala, AndheriNote: If you are not located in Mumbai, we kindly request you not to apply as this position necessitates immediate joining.Responsibilities:Manage and respond to customer escalations via calls and emails.Utilize expertise to provide effective solutions to customer queries and complaints.Handle high-level escalations, queries, and feedback on behalf of the company and senior stakeholders.Provide excellent customer service to ensure customer satisfaction.Resolve customer inquiries and complaints promptly and professionally.Desired Candidate Profile:6 months customer service - escalation specialist experienceBachelor's in related field preferredStrong organizational and active listening skills.Proficiency in conflict resolution and problem-solving.Energetic and positive work attitude.Thrive in fast-paced multitaskingTech-savviness a plusExperience in executive management support.Proficiency in Microsoft Office Suite,

Join Our Team as a Tele Sales Executive Are you a driven and results-oriented individual with a passion for sales and marketing? We're looking for talented professionals to join our team as Tele Sales Executives and Sales & Marketing Executives. If you're ready to make a significant impact in a dynamic environment, we want to hear from you!- Position: Tele Sales Executive / Sales & Marketing Executive- Company: My SMS Shop- Location: Nalasopara East- Job Requirements:- Strong communication and interpersonal skills- Proven experience in telemarketing, sales, or marketing- Ability to identify potential leads and convert them into customers- Goal-oriented mindset with a track record of meeting and exceeding targets- Excellent negotiation and persuasion skills- Self-motivated and a team player- Key Responsibilities:- Conducting outbound sales calls to potential clients- Building and maintaining relationships with clients- Identifying sales opportunities and generating leads- Meeting and exceeding monthly sales targets- Providing exceptional customer service- Keeping accurate records of sales activities- Collaborating with the sales and marketing team to develop and implement strategies- What We Offer:- Competitive salary and performance-based bonuses- Ongoing training and professional development- A supportive and collaborative team environment- Opportunities for career growth and advancement- Exciting company events and team-building activities

We have vacant of 100 Customer Support Associate Jobs in Mumbai,Communication Skills,BPO Executive,International Voice Process,English Literature,Content Writer,BPO Telecaller,Customer Associate,Customer Care Consultant,Voice Process, for Freshers Educational Qualification : Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS, BHM, B.Pharma, B.Sc, B.Tech/B.E, Post Graduate Diploma, M.A, M.C.A, M.B.A/PGDM, M.Com, M.Pharma, M.Sc Skill Communication Skills,,BPO Executive,International Voice Process,English Literature,Content Writer,BPO Telecaller,Customer Associate,Customer Care Consultant,Voice Process etc. US Shifts both side cabs provided.

Designation: Customer Service Executive EDUCATION:HSC Passed or AboveSHIFT TIMING :9:30am to 6:30pm OnlyWEEK OFF: Sunday Fixed offWORKING DAYS: Monday to Saturday (6 days Working) GROSS SALARY:15,073 Minimum to 23,000 Maximum.NET SALARY:13,172 Minimum to 21,000 MaximumAGE:18 Years to 38 YearsTRAINING: 6 Working DaysJob Description BANK LEAD GENERATION PROCESSFresher or Experience candidate both can apply.Male or Female both are welcome.Average, Basic, Good English Speaking or Excellent English Speaking.Salary depends upon the final interview or process selection.Job nature only Lead Generation Process (Convince to the customer for Appointment)Salary Fixed on Attendance.Huge incentives as per performance.ROUND OF INTERVIEWHR Round (Check qualification, Age, Communication Skills, Stability, Salary and Traveling.)Operation Round (Stability, Communication Skills.)

Retail Brokerage Company is HIRING for Customer Care Executives from LGBT+ Community (LGBT+ means Lesbian, Gay, Bisexual, Queer, Intersex, Pansexual, Asexual)Job Title 1: Digital Acquisition Executive LGBT+ (Out or Closeted)Job Title 2: Associate Customer Experience (Voice) LGBT+ (Out or Closeted)Experience: 0 to 2 yearsLocation: Work From HomeIndustry: Retail Brokerage CompanyNOTE: This Job Opening is only for LGBT+ candidates.

Job Openings for 15 Customer Service Advisor Jobs with minimum 1 Year Experience in Mumbai, Telecaller, Telesales Executive, Telemarketing, Customer Associate, Customer Care Consultant, Inside Sales Executive, Presales, having Educational qualification of : Higher Secondary with Good knowledge in Telecaller, Telesales Executive, Telemarketing, Customer Associate, Customer Care Consultant, Inside Sales Executive, Presales etc.,

Job descriptionTimings 9:30 -6:30/10-7 ( 6 days working )Customer Engagement:Engage with parents to understand their needs, concerns, and aspirations for their newborns' early brain development.Handle emotionally charged conversations with empathy and professionalism, ensuring a positive and reassuring customer experience.Target Achievement:Drive individual performance to achieve and exceed monthly and quarterly sales targets.Implement strategies to maximize sales opportunities and optimize the conversion of leads to enrollments.Product Expertise:Develop and maintain an in-depth knowledge of Hungry Brain's early brain development programs.Effectively communicate the unique features and benefits of our programs, addressing specific needs and concerns raised by parents.Independent Profile:Take ownership from initial outreach to program enrollment.Demonstrate a proactive and self-motivated approach to achieving and exceeding sales targets.Collaborate with the Team Leader to implement strategies for increased sales effectiveness.Qualifications:Minimum of 1+years of experience in telesales, with a proven track record of achieving and exceeding sales targets.Previous experience in an industry where emotions play a crucial role is desirable.Excellent communication and interpersonal skills, with a high level of empathy.Preference given to candidate who can speak Tamil, Telugu, or Kannada to effectively communicate with parents and create a more personalized experience.Proven ability to work independently in a target-driven environment.