Voice Process Job Vacancies in Mumbai

Position: Telecaller / Telesales ExecutiveOpenings: Multiple (Across all locations)Work Locations: Malad, Virar, Mulund, Kalyan, and DombivliJob Type: Full-TimeSalary (In-Hand): 10,000 - 30,000 per month (Depending on interview performance, experience, and the specific process/domain)Incentives: Uncapped Performance-Based Incentives (Earn as much as you want based on conversions/targets)We are actively looking for energetic, confident, and target-driven Telecallers to join our expanding teams across Malad, Virar, Mulund, Kalyan, and Dombivli. In this role, you will act as the voice of our organization, connecting with prospective customers, pitching our products or services, managing inquiries, and converting leads into sales opportunities.Both freshers looking for a strong career start and experienced candidates from BPO, finance, real estate, or sales backgrounds are welcome to apply.

Job Opening: Customer Support ExecutiveRole: Customer Support ExecutiveExperience: Freshers / ExperiencedLanguages Required: Telugu, Tamil, Kannada, Hindi, and EnglishSkills: Good communication and basic computer knowledge.Job Role: Handle customer queries and provide support over calls.Interested candidates can share their updated resumes to contact@dishha.com

Customer Interaction: Handle inbound/outbound calls, emails, or chat messages from customers in a professional manner.Problem Solving: Listen to customer issues, diagnose problems, and provide accurate, timely solutions.Record Keeping: Update customer interaction details and records accurately in the company database/CRM system.Target Achievement: Meet daily and monthly performance targets, including average handling time and customer satisfaction scores. Adherence: Follow company policies, scripts, and quality guidelines while maintaining data privacy.Requirements & Qualifications Education: High School Diploma / 10+2 / Graduate in any stream.Experience: Freshers are welcome. 0 to 1 year of experience in a BPO or customer service role is a plus.Skills:Good spoken and written communication skills.Active listening and patience when dealing with customers.Basic computer literacy and typing skills.Flexibility: Willingness to work in rotational shifts or specified shift timings.

Key Responsibilities High-quality outbound calling to US senior leaders (80-100 calls/day) Understand customer needs, pitch solutions & handle objections professionally Convert qualified leads into revenue and achieve monthly KPIs/targets End-to-end inside sales cycle: prospecting pitching proposals closures Maintain accurate CRM pipeline (Salesforce/Zoho/HubSpot preferred) Share solution decks, RFP/RFI responses & follow-ups to drive closures Weekly reporting & forecasting in collaboration with management

# URGENT HIRING - BPO PROCESS MALAD AM GLOBAL HIRE is hiring candidates for an urgent BPO requirement in Malad, Mumbai.### Job Details Location: Malad, Mumbai Role: Customer Service / Sales / Voice Process Qualification: HSC / Graduate Experience: Freshers & Experienced candidates can apply Salary: 15,000 - 30,000 per month + Incentives Shift: 9 AM - 6 PM / 10 AM - 7 PM / 11 AM - 8 PM Weekly Off: As per process Joining: Immediate Joiners Preferred### Candidate Requirements* Good communication skills* Basic computer knowledge* Good customer-handling skills* Candidates should be comfortable working in a BPO environment* Freshers and experienced candidates are welcome* Candidates from nearby areas preferred### Why Join? Attractive salary + incentives Multiple career opportunities Immediate hiring Growth opportunities Friendly work environment Call / WhatsApp: 7984905245 Interested candidates can apply now.AM GLOBAL HIRE*Recruitment & Staffing Solutions*

Make outbound calls to prospective property buyers.Explain real estate projects, pricing, amenities, and offers.Understand customer requirements and qualify leads.Generate and maintain prospective customer leads.Follow up regularly with interested customers.Schedule and coordinate property/site visits.Maintain accurate customer and lead recordsCoordinate with the sales team for qualified leads and site visits.Achieve daily, weekly, and monthly calling and lead-generation targets.Handle customer queries and objections professionally.

We are looking for a motivated Telesales Executive to join our team in Nariman Point, Mumbai. In this full-time position, you will be responsible for selling our products and services over the phone, helping to drive our company's success.Key Responsibilities: - Outbound Calls: You will make calls to potential customers, introducing them to our products and services to generate interest and sales. - Customer Engagement: Engage with customers effectively by providing information, addressing concerns, and understanding their needs to offer suitable solutions. - Sales Targets: You will be responsible for meeting monthly sales targets, ensuring your calls are productive and beneficial for the company. - Follow-Up: Maintain regular follow-up with leads and existing customers to build strong relationships and encourage repeat business. - Record Keeping: Keep accurate records of calls, sales, and customer information in our database for tracking and reporting purposes.Required Skills and Expectations: Ideal candidates should have 1 to 3 years of experience in telesales or a similar role. A high school diploma is required. Strong communication skills, along with a friendly and persuasive attitude, are essential. Candidates must be able to work independently and demonstrate resilience in overcoming objections. Proficiency in basic computer skills is necessary to manage client data efficiently. The role is intended for female applicants only, and you must be willing to work from our office location.

We are looking for a dedicated Customer Service Assistant to join our team in Mumbai. This position is ideal for recent graduates or those with up to 6 years of experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering questions, providing information about products and services, and resolving issues promptly and professionally.- Maintain Customer Records: Accurate record-keeping is essential. You will enter customer data, update information, and track interactions to ensure a seamless service experience.- Handle Complaints: Address customer complaints with empathy and understanding, working to find satisfactory solutions in alignment with company policies.- Process Orders: Support the sales team by processing customer orders, ensuring timely delivery, and confirming that all details are correct.- Collaborate with Team Members: Work closely with colleagues from various departments to improve the customer service process and share feedback.Required Skills and Expectations:Candidates should have a strong ability to communicate clearly and listen actively. A positive attitude and a desire to provide excellent service are crucial. You should be well-organized, detail-oriented, and capable of handling multiple tasks efficiently. Proficiency in English is necessary, and knowledge of additional languages is an advantage. This role requires a commitment to continuous improvement and a willingness to adapt to changing customer needs.

We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- Issue Resolution: Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- Product Knowledge: Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- Feedback Collection: Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- Documentation: Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position is open to female candidates who have recently completed their 12th grade and are eager to start their career in customer service while working from home in Mumbai.Key Responsibilities:- Answering Customer Inquiries: You will respond to customer questions via phone, email, or chat, providing accurate information about our products and services.- Resolving Issues: You will help customers with any problems they may encounter, ensuring their issues are addressed promptly and effectively.- Maintaining Customer Records: You will update and manage customer information in our databases, ensuring all records are accurate and up to date.- Providing Product Knowledge: You will familiarize yourself with our offerings to assist customers effectively and recommend products that fit their needs.- Following Up with Customers: You will contact customers after resolving their inquiries to ensure satisfaction and provide any further assistance if needed.Required Skills and Expectations:- Candidates must have completed 12th grade; freshers are welcome, and training will be provided.- Strong communication skills are essential, both verbal and written, to interact clearly with customers.- A positive attitude and patience are crucial in handling customer concerns and providing excellent service.- Basic computer skills are necessary for navigating software and managing customer databases.- A proactive approach to problem-solving and the ability to work independently in a remote environment are expected.

Hello ConnectionsThis is HR Rekha+91 93072 78559And below are the MNC's I m hiring All are Banking Processes /technical/non voice/Email chat Job location:MumbaiMax Age - 55 , DOJ : immediately joinning Excellent communication skills in English HSC /Grad with minimum 6 months of International experience all can apply *If in case you are not interested please spread my number to one who is in need of jobThanks and Regards*HR Rekha+91 93072 78559

We are looking for a female Telecaller to join our team in Vasai East, Mumbai. This role is perfect for recent graduates or individuals with up to one year of experience. Key Responsibilities: 1. Making Calls: Reach out to potential clients to provide information about our products and services. You will need to engage with customers and politely address their inquiries. 2. Data Entry: Maintain accurate records of all calls made and customer interactions in the database. This ensures follow-ups are timely and organized. 3. Lead Generation: Identify and qualify leads through effective communication and understanding of customer needs. Your efforts will help in building a strong customer base. 4. Reporting: Provide regular feedback to the management about customer responses and trends observed during calls. This will contribute to the improvement of our sales strategies.Required Skills and Expectations: Candidates should have a minimum educational qualification of 12th grade. Strong communication skills in Hindi and English are essential for effective interaction with clients. A pleasant phone manner and persuasive ability are important to succeed in this role. The ideal candidate should be self-motivated, organized, and able to handle rejection while remaining positive. An eagerness to learn and adapt in a fast-paced environment will be crucial for achieving success in this position.

We are looking for an enthusiastic International BPO Executive to join our team in Mumbai. This role is ideal for individuals with a passion for customer service and communication. Key Responsibilities:- Customer Support: Provide excellent support to international clients through phone, email, or chat, ensuring satisfaction and timely resolution of queries.- Issue Resolution: Identify customer issues and provide suitable solutions or escalate them to the appropriate department when necessary, ensuring a smooth customer experience.- Database Management: Maintain accurate records of customer interactions and transactions in our system, which helps in tracking issues and improving service quality.- Product Knowledge: Stay updated on our products and services to provide accurate information and responses to customer inquiries.- Feedback Collection: Gather and report customer feedback to help improve our products or services, contributing to overall business growth.- Team Collaboration: Work closely with team members and management to achieve performance targets and share best practices.Required Skills and Expectations:- Strong verbal and written communication skills in English to effectively engage with international clients.- Ability to solve problems quickly and efficiently while remaining calm under pressure.- Basic computer skills and familiarity with customer support software are necessary.- A positive attitude and willingness to learn are essential traits for success in this role.- Candidates from various educational backgrounds are welcome, but a minimum of 12th grade is required. Experience in customer service is a plus but not mandatory.

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

As an AR Caller, you will play a crucial role in managing accounts receivable by communicating with clients and ensuring timely payments. Your main focus will be on maintaining positive relationships while efficiently handling financial transactions.Key Responsibilities:- Contact Clients for Payments: You will reach out to clients via phone calls and emails to remind them of outstanding invoices and negotiate payment timelines.- Update Payment Records: After each interaction, its essential to accurately update payment records in the system, ensuring all information is current and precise.- Resolve Payment Issues: You will assist clients in addressing any payment-related queries or disputes, working to resolve issues quickly and professionally.- Analyze Accounts: Regularly review and analyze accounts receivable to identify overdue accounts and develop strategies for collection.- Collaborate with Team Members: Work closely with your team and other departments to ensure a smooth flow of information regarding account statuses and customer concerns.Required Skills and Expectations:Candidates should have a bachelors degree in fields like B.A, B.C.A, B.B.A, B.Com, or B.Sc. A minimum of 1-4 years of experience in a similar role is essential. Strong communication skills are crucial, as you will be dealing with clients regularly. You should be organized and detail-oriented, with the ability to manage multiple accounts efficiently. Proficiency in basic accounting principles and familiarity with accounting software will enhance your performance in this role. A proactive attitude and strong problem-solving skills are also important for succeeding in this position.

We are looking for a driven and enthusiastic Telesales Executive to join our team in Mumbai. In this role, you will be responsible for reaching out to potential customers, promoting our products, and closing sales over the phone.Key Responsibilities:- Customer Outreach: You will contact potential clients through outbound calls, introducing them to our products and services. Your primary goal will be to engage them and identify their needs.- Sales Conversion: You will actively follow up on leads and convert inquiries into sales. This will involve understanding customer requirements and persuading them to make a purchase.- Database Management: You will maintain accurate records of customer interactions and sales in our database, ensuring all information is up-to-date for future reference.- Customer Relationship Management: Building strong relationships with clients will be essential. You will address their queries and concerns, providing excellent customer service to encourage repeat business.Required Skills and Expectations:Candidates should have at least one year of experience in telesales or a similar role, demonstrating a solid understanding of sales techniques. A graduate degree is required. Effective communication skills, both verbal and written, are essential for engaging customers. You should possess strong persuasive abilities and the drive to meet sales targets. Additionally, candidates must exhibit a positive attitude, good listening skills, and the ability to work well in a team environment.

We are looking for a BPO Telecaller to join our team in Mumbai. This part-time position is suitable for candidates with 0 to 5 years of experience who have completed at least their 10th grade. You will have the option to work from home, making it a flexible opportunity.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients or customers to provide information about our services, promote products, and gather feedback.- Handle Inbound Calls: You will answer calls from customers, addressing their queries and providing assistance in a friendly and professional manner.- Maintain Call Records: It is important to keep accurate records of calls made and received, including details about customer interactions and outcomes.- Follow Scripts: You will follow pre-defined scripts to ensure consistent messaging across all calls while also having the flexibility to adapt to different customer scenarios.- Collaborate with Team: You will work with your team to share customer insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent communication skills, with the ability to speak clearly and confidently. Basic computer knowledge is essential for managing call records and using communication tools. A positive attitude and willingness to learn are crucial. Time management and the ability to work independently are important for this remote role, ensuring you meet productivity goals efficiently.

Job Title:Sales & Customer Support ExecutiveCompany Details:Company: Mind WealthBrand: Hungry BrainWebsite: https://hungrybrain.in/Job Location:Malad West, Mumbai (5 minutes walk from railway station)Job Type:Full-TimeWorking Days:6 Days a WeekSalary:2 - 2.5 LPAIndustry:Education / EdTech / Early Childhood LearningDepartment:Sales & Customer SupportRole Category:Inside Sales / Customer SupportAbout Us :Hungry Brain helps parents raise smarter, more capable children by focusing on brain development in the first 3 years when it matters the most. Our structured programs empower parents to take the right actions early and see real developmental results.Key Responsibilities :Handle inbound & outbound leadsMaintain follow-ups & CRM updatesExplain early learning concepts and programs to parentsSupport parents to identify the need for early brain development and start our programs via calls, video calls, chats, and other communication channelsCandidate Requirements :Minimum 2+ years of experience in sales/customer supportStrong communication in any one language + workable EnglishComfortable using basic tech tools and CRM systemsPreferred Candidate Profile:Experience in EdTech / Education / Counselling is a plusGood interpersonal and convincing skills