job title: customer support executive – voice process (non-technical)
location: jaipur, gurgaon
work mode: work from office
interview mode: virtual
job overview:
we are hiring for a voice process (non-technical) role based in jaipur. the ideal candidate should have **excellent english communication skills (v5 level) and be open to working in rotational 24x7 shifts. this opportunity is open to both freshers and experienced individuals.
key responsibilities:
handle customer interactions over voice calls with clarity and professionalism
resolve queries, provide support, and ensure customer satisfaction
follow standard operating procedures and accurately document interactions
work collaboratively with team members to achieve performance goals
eligibility criteria:
education:undergraduate (ug) or graduate in any stream
experience:
freshers are welcome
experience in a voice process or customer service role is a plus
communication:*
must have excellent communication skills in english (v5 proficiency)
shifts: comfortable with rotational shifts (24x7), including night shifts
location: must be able to work from office in jaipur
salary structure: 2l-4l ctc .
Experience
0 - 3 Years
No. of Openings
200
Education
Secondary School, Any Bachelor Degree, Any Master Degree
Role
Customer Support Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office