Customer Support Engineer Job Vacancies in Delhi NCR

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc

We are looking for 10 Customer Support Engineer Posts in Delhi, Jawaharnagar(GujaratRefinery) Rajkot, Mysore Banglore Highway, Pune, Ahmedabad, Gurgaon, Punjabi Bagh, Delhi, Punjab Mata Nagar, Ludhiana, work from home with deep knowledge in Communication, Typing, Customer Support and Required Educational Qualification is : 12th Pass, 10th Pass call at 7984748267 or whatsapp me your resume only females

The Job Opening for Customer Support Engineer. Candidate Has to Install and Assist in Computer Installation, Customer Complaints.

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsRequirements and skillsPrevious experience in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multitask, set priorities and manage time effectively

Performance Monitoring and Analysis:Monitor and analyze the performance data of solar energy systems using monitoring tools and software.Identify any deviations or issues in energy generation and system performance.Diagnose and troubleshoot technical problems related to solar panels, inverters, wiring, and other components.Fault Diagnosis and Repair:Respond to service calls and customer inquiries regarding system malfunctions or issues.Conduct thorough fault diagnosis to identify the root cause of system failures or performance issues.Repair or replace faulty components, such as inverters, sensors, wiring, or connectors.Test and validate system functionality after repairs or replacements.Customer Support and Communication:Provide technical support and guidance to customers regarding solar energy system operation, maintenance, and troubleshooting.Communicate effectively with customers, addressing their questions, concerns, and providing regular updates on service requests.Offer recommendations for system optimization and energy efficiency improvements.Documentation and Reporting:Maintain accurate records of service activities, including service reports, repair logs, and spare parts inventory.Document findings, diagnoses, and solutions for future reference.Generate service reports and submit them to the appropriate department

E-mail configuration Installation & Troubleshooting:- Antivirus, MS office, Mailing clients and other software- Hardware, Desktop & Laptops- Network Printer & Scanner- Operating System - Windows Patch management for desktops, laptops Troubleshooting all network and application issues Expertise in replacing the laptop hard disk, Mother Board, Battery , Ram Etc

Job Openings for 2 Customer Support Executive Jobs with minimum 1 Year Experience in Najafgarh, having Educational qualification of : Higher Secondary,Secondary School,Vocational Course,Diploma,Advanced/Higher Diploma,Professional Degree,Other Bachelor Degree,B.A,B.C.A,B.Sc with Good knowledge in Customer Care, Service Marketing, Technical Services, Customer Service Operations, After Sales Service, Customer Support Engineer, SALES AND MARKETTING etc.

Job Openings for 1 Customer Engineer Job for Freshers in Delhi having Educational qualification of : Professional Degree with Good knowledge in Audio Visual Engineer etc.

Roles and Responsibilities:-For electronic hospital items like ventilator syringe pump monitor defibrillator- Installation of the Machines- Attending Break down Calls and Trouble Shooting- First Time Resolution of the machines handled- Performance Improvement of the machines handled- Preventive Maintenance

service engineer required for on site installation and troubleshooting of epson printers

We wish to hire a field service engineer with Experience of at least 3 years working in Wire & Cable Industries preferably.Our Company Profile: Sikora India is the wholly owned subsidiary company of Sikora AG and is primarily engaged in the business of trading of systems and devices of industrial technology and has requisite expertise in installation of these systems and devicesJob Description : Installation, Commissioning, Repairs of devices, attending of service calls, sales promotion and follow ups. Designation: Field Service EngineerEducational Qualification : BE in Electronics, Instrumentation

Basic troubleshooting, installation, maintenance and repair on designated equipment Completing Preventative Maintenance and field modifications Ordering and managing repair parts cycle times Maintaining daily communications with customers to ensure resolution and proper follow-up Maintaining tools and test equipment and ensuring they are properly calibrated Utilizing the escalation process to resolve customer service delivery issues Drive/ Travel to customer locations to arrive in a timely manner and maintain accurate time and mileage records Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied Make recommendations regarding upgrades, service or repairs and perform preventive maintenance on equipment

Should be Experience in Sale & Services - Diagnostics Analyzers

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc