Voice Process Job Vacancies in Delhi NCR

Job Title: Customer Care Executive, Night Shift (Voice Process)Company: Piezel Infotech LLPLocation: Plot No. 490-491, Udyog Vihar Phase III, Sector 20, Gurugram, Haryana 122016Employment Type: Full Time, Night ShiftSalary: 25,000 to 40,000 in-hand per monthIncentives: Up to 2,500 weekly and up to 10,000 monthlyJoining: Immediate joiners and freshers welcomeAbout the CompanyPiezel Infotech LLP is a customer support and business process services company based in Gurugram. We offer a supportive work environment with clear incentives for performance.Role OverviewWe are looking for confident, well-spoken Customer Care Executives for our night shift voice process. You will be the first point of contact for customers, resolving queries and delivering a professional service experience.Key ResponsibilitiesHandle inbound and outbound customer calls in a polite, clear and professional manner.Understand customer queries and provide accurate information and resolutions.Maintain call quality, process knowledge and adherence to company guidelines.Record call details and update customer information accurately in the system.Meet daily and weekly quality and productivity targets.Eligibility and SkillsMinimum qualification: 12th pass. Graduates and undergraduates are welcome.Prior experience in BPO or customer support is an advantage. Freshers can apply.Good communication skills: clear and confident spoken English and Hindi.Good customer handling: patience, politeness and the ability to resolve queries professionally.Active listening: understanding the customers concern fully before responding.Basic computer knowledge and willingness to work night shifts.Compensation and BenefitsIn-hand salary of 25,000 to 40,000 per month.Weekly incentive of up to 2,500 and monthly incentive of up to 10,000.Both-side AC cab facility.Provident Fund (PF).Health claim (medical insurance) facility.

Position: Tele Sales ExecutiveDepartment: Sales & MarketingReports To: Sales ManagerJob Summary:The Sales Executive is responsible for identifying and pursuing new sales opportunities, building strong relationships with customers, and achieving or exceeding sales targets. The ideal candidate will be proactive, persuasive, and focused on delivering exceptional customer experiences while driving business growth.Key responsibilities -:*Identify and approach potential customer to promote and sell products and services (GST Franchisee).*Doing Telecalls and Telesales*Prepare sales report and presentation for managementLocation - Dwarka sector 7 near Rampal chowk (New Delhi)Salary - Up to 20k + incentive ( up to 40k depends on performance)Days Of Working- 6 DaysTime- 10:00 AM to 7:00 PMAge - Below 30Male/Female bothQualification - 12th pass

Anand Estates is Hiring Telecalling Executive - Real Estate Location: Dwarka, New Delhi (Work From Office) Timing: 10:00 AM - 6:30 PM Sunday Off Job Type: Full-timeAbout the Role:Anand Estates is looking for a motivated and confident Telecalling Executive to join our growing real estate team. The candidate will be responsible for handling leads, explaining project details, and scheduling site visits.Key Responsibilities:Handle inbound and outbound calls to prospective clientsExplain project details including plot size, pricing, location, and payment plans Qualify leads based on budget and interest Schedule site visits and coordinate with the sales team Follow up with clients via call and WhatsAppUpdate lead status regularly in CRMEligibility & Requirements:Qualification: 12th Pass / GraduateLanguage: Fluent Hindi & Basic EnglishFreshers are welcome - Complete training will be providedExperience in real estate telecalling will be an added advantageGood communication skills and positive attitudeSalary & Benefits:15,000 - 25,000 per month + Attractive IncentivesFresher: 15,000 - 18,000Experience (6 Months+): 18,000 - 25,000Additional Closing IncentivesCareer growth opportunity in SalesHow to Apply:Interested candidates can share their CV on WhatsApp Charu - +91 98733 52231#hiring #telecaller #realestatejobs #salesjobs #delhijobs #dwarka #anandestates #jobopening #telesales #fresherjobs

Job Responsibilities:Make outbound calls to students and explain available courses.Understand students' interests and provide relevant course information.Invite interested students for free career counselling sessions.Follow up with students regarding their visit and interest.Maintain regular follow-ups and update student details.Key Skills:Telecalling Tele Sales Outbound Calling Lead Generation Customer Communication Follow-up English Communication

We are looking for a dedicated Calling Executive to join our team in Noida. This is a full-time position ideal for candidates with minimal work experience, who have completed at least 10th grade. As a Calling Executive, you will play a vital role in our communication efforts.nnKey Responsibilities:nn1. Customer Interaction: Make calls to customers to provide information about our products and services. You'll be the first point of contact, so clear communication is essential.nn2. Lead Generation: Identify potential customers and gather relevant information, helping the sales team to follow up on leads effectively.nn3. Feedback Collection: Engage with customers to collect feedback on products and services, which will help improve our offerings.nn4. Data Management: Maintain accurate records of calls made, customer interactions, and other relevant data to support our operations.nn5. Team Collaboration: Work closely with colleagues and report any challenges faced during calls to ensure a smooth workflow.nnRequired Skills and Expectations:nnCandidates should have strong communication skills, enabling them to convey information clearly and effectively. Basic computer skills are important for data management tasks. A proactive attitude, along with the ability to work in a team, is expected. We are looking for individuals who are eager to learn and grow within the company. As this role is office-based in Noida, punctuality and reliability are crucial to success.

Real Estate TelecallerCompany: Prop CIDPosition: Real Estate TelecallerJob Type: Full-TimeExperience: 0-2 YearsLocation: Noida Sector 63 Salary: Fixed + Attractive IncentivesJob SummaryProp CID is looking for an enthusiastic and target-oriented Real Estate Telecaller to join our team. The candidate will be responsible for making outbound calls, generating leads, understanding customer requirements, following up with prospects, and scheduling property site visits.Key ResponsibilitiesMake outbound calls to potential customers from the company database.Explain available properties, projects, prices, and offers to customers.Understand customer requirements and recommend suitable properties.Generate qualified leads through effective communication and follow-ups.Follow up regularly with interested customers.Schedule property site visits and appointments for the sales team.Maintain accurate customer and lead information in the CRM/database.Achieve daily and monthly calling and lead-generation targets.Handle customer queries professionally and provide relevant information.Coordinate with the sales team to ensure smooth lead conversion.RequirementsMinimum 12th Pass; graduates will be preferred.Freshers and experienced candidates can apply.Excellent communication and interpersonal skills.Good convincing and negotiation abilities.Basic knowledge of computers and CRM tools.Real estate telecalling or sales experience will be an advantage.Must be confident, energetic, and target-oriented.Skills RequiredExcellent verbal communicationLead generationCustomer handlingFollow-up managementConvincing and negotiation skillsSales-oriented approachTime managementTeamworkWhat We OfferFixed Salary + Attractive IncentivesPerformance-based growth opportunitiesProfessional and supportive work environmentTraining and developmentCareer growth in the real estate industryInterested candidates can share their CV with Prop CID.

We are seeking a motivated BPO Telecaller to join our team in Nirman Vihar, Delhi. This role involves generating leads for credit card services through effective communication. The successful candidate will work from the office, making this a full-time position and ideal for those beginning their career in customer service.Key responsibilities include making calls to potential customers and providing them with information about credit card services. The role will involve using a smartphone for Hindi speaking interactions with clients. Candidates will not face salary deductions, but will have the opportunity to earn incentives based on their performance, although there are no specific targets.Required skills for this position include clear communication in Hindi, basic computer knowledge, and the ability to effectively engage with customers. Candidates should be enthusiastic and driven, with a willingness to learn and grow within the BPO sector. A 12th-grade education is mandatory for applicants, and prior experience in a similar role is not necessary, making this an excellent opportunity for freshers.We aim to create a supportive environment for our employees, promoting career growth. This role offers a stable work schedule and encourages team-oriented working practices. Interested candidates must be ready for a dynamic work atmosphere where they can contribute to our goal of exceptional customer service.

We are looking for a Telecalling Executive to join our team in Mundka, Delhi. This is an entry-level position suitable for candidates with up to one year of experience. nnAs a Telecalling Executive, you will be responsible for reaching out to potential customers, explaining our services, and assisting them with their inquiries. Your role will require clear communication and a friendly approach to help build a positive relationship with our clients.nnKey Responsibilities:nn1. Customer Outreach: Make outbound calls to prospective clients to inform them about our offerings.n2. Lead Generation: Identify and qualify potential leads by gathering necessary information during calls.n3. Information Dissemination: Provide accurate information about our products or services and address any queries from customers.n4. Record Keeping: Maintain detailed records of all interactions with clients to track feedback and follow-up actions.nnRequired Skills and Expectations:nnCandidates must have completed at least 12th grade and should be female. You should possess excellent communication skills, both verbal and written, as you will be interacting with various customers. A friendly and positive attitude is essential, along with the ability to work on a team and handle rejection gracefully. As this is a full-time office job, punctuality and commitment are crucial for success in this role. If you are eager to learn and grow in a telecalling position, we encourage you to apply.

We are looking for a dedicated Telecaller to join our team in Cyber City, Gurgaon. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer interaction.nnKey Responsibilities:nn1. Customer Engagement: You will be responsible for reaching out to potential customers, introducing our products or services, and addressing their queries to foster interest and build relationships.nn2. Lead Generation: Your role will involve generating leads by contacting prospective clients through phone calls and following up on leads generated from various sources.nn3. Data Management: You will maintain accurate records of customer interactions and update information in our database. Ensuring records are current helps us track progress and strategies effectively.nn4. Feedback Collection: Gathering feedback from customers about their experience and suggestions will be a part of your responsibilities, which helps improve our services and customer satisfaction.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent verbal communication skills and a friendly demeanor, making customers feel valued. You must be able to listen actively and articulate information clearly. Being organized and detail-oriented is essential, as you will manage multiple interactions and maintain records accurately. A positive attitude, willingness to learn, and a team player mentality are also key to succeeding in this role.

We are looking for an energetic and confident Telecaller / Business Development Executive to join our team. The candidate will be responsible for cold calling, B2B sales, lead generation, client interaction, and relationship management.The ideal candidate should be comfortable speaking with business owners, professionals, and potential clients over the phone and have a strong interest in sales and business development.Key ResponsibilitiesMake daily outbound cold calls to prospective clients.Generate and qualify leads through telephone calls and other channels.Understand client requirements and explain our products/services clearly.Handle B2B sales conversations and convert prospects into clients.Follow up regularly with potential and existing clients.Build and maintain strong client relationships.Schedule meetings and product/service demonstrations when required.Maintain accurate records of calls, leads, follow-ups, and conversions.Achieve assigned daily, weekly, and monthly sales targets.Coordinate with the sales and management team for smooth client onboarding.Handle client queries professionally and provide timely assistance.

We are looking for a dedicated Southern Languages - Tamil, Telugu, Malayalam, Kannada ,Odia ,Bengali, Marathi Gujarati Assamese along with good English Customer Support Executive to join our team in Noida Sector 6. This entry-level position is perfect for candidates with 0 to 1 year of experience, who are passionate about helping customers resolve their queries.nnThe Customer Support Executive will be responsible for assisting customers through various channels, including phone, email, and chat. You will address customer inquiries, provide information about our services, and ensure a positive experience for all clients.nnKey responsibilities include:nn- Customer Assistance: Respond to customer inquiries promptly and efficiently, helping them with product information and resolving issues.n- Issue Resolution: Identify customer problems and provide effective solutions, ensuring customer satisfaction.n- Communication: Maintain clear and professional communication with customers, adhering to company guidelines.n- Feedback Collection: Gather customer feedback to identify areas for improvement in services and support.nnCandidates should possess strong communication skills, both verbal and written, to effectively assist customers. A patient and friendly demeanor is crucial, as you will interact with various clients. Basic computer skills are necessary to navigate support tools and systems. Teamwork and adaptability are essential, as you will work closely with colleagues to deliver excellent service. A high school diploma (12th Pass) is required for this role.nnIf you have a desire to learn and grow in customer support, we encourage you to apply!

WE ARE HIRING FOR HINDI TELECALLER FOR BANKING PROCESS VOICE PROFILE HR SHIVANI 8587914174Position: Hindi Voice ProcessCompany: Emoro ServicesLocation: NoidaJob Type: Full-time, Work from OfficeResponsibilities:Handle customer calls in Hindi.Understand customers' questions and provide suitable solutions.Explain banking/financial products or services clearly.Make outbound calls when required.Maintain customer information and call records.Meet daily/weekly calling and performance targets.Escalate difficult customer issues to the senior team.Requirements:10th/12th pass or graduate, depending on the opening.Good Hindi communication skills.Basic computer knowledge.Freshers can apply for some positions.Comfortable working in a target-based environment.

We are seeking a dedicated Calling Executive to join our team in Ghaziabad. The ideal candidate will have 1 to 2 years of experience and a graduate degree. This full-time position involves engaging with clients and facilitating communication for various services. Key Responsibilities:1. Client Communication: Make outbound calls to clients to provide information about services, answer inquiries, and address any concerns or questions they may have. Clear and efficient communication is essential.2. Follow-Up Calls: Conduct follow-up calls to ensure customer satisfaction and gather feedback on services provided. This helps in improving service quality and enhancing customer relationships.3. Data Entry and Reporting: Maintain accurate records of calls made and client interactions in the system. You will be responsible for updating databases and generating reports as needed.4. Team Collaboration: Work closely with other team members to share insights and strategies for improving client engagement and sales outcomes.Required Skills and Expectations:The ideal candidate should have excellent verbal communication skills and a friendly, persuasive telephone manner. Strong organizational skills and attention to detail are necessary for accurately managing client information. Ability to work in a team and handle multiple calls efficiently is essential. A positive attitude and the eagerness to learn and grow within the role are highly valued. As this position is strictly for females, candidates must meet this gender requirement.

Position: Telecaller ExecutiveSalary: 15,000 - 20,000 per monthExperience: Minimum 1 year in Telecalling / CallingLocation: Najafgarh, New DelhiWorking Days: Monday to SaturdayShift: Day ShiftGender: Male / Female - Both can applyImmediate joiners are requiredKey ResponsibilitiesMake outbound calls to potential customers and generate leads.Handle incoming enquiries and understand customer requirements.Follow up regularly with leads, enquiries and quotations.Maintain accurate calling and lead records in CRM/Excel.Coordinate with the Sales Team for qualified leads and meetings.Maintain daily calling and follow-up reports.Achieve daily/weekly calling and lead-generation targets.Maintain professional communication with customers.EligibilityGraduate in any discipline.Minimum 1 year of relevant calling/telecalling experience.Excellent communication skills in English.Good convincing and interpersonal skills.Basic knowledge of MS Excel/CRM preferred.Positive attitude, target-oriented and disciplined.

We are looking for a dedicated and motivated female Tele Caller to join our team in Janakpuri, Delhi. This is a full-time position suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required.The Tele Caller will focus on communicating with potential customers to promote our products and services. You will play an essential role in reaching out to customers and helping them understand our offerings.Key Responsibilities:1. Make Outbound Calls: You will make calls to potential clients, introducing our products and services, and engaging them in conversation.2. Follow-up on Leads: After the initial call, you will follow up on leads to answer questions, provide information, and encourage purchases.3. Maintain Customer Records: You will keep accurate records of customer interactions, updating databases with relevant information to help our sales team.4. Achieve Targets: You will work towards meeting daily and monthly call and sales targets to contribute to the team's overall success.5. Provide Feedback: Share customer insights and feedback with the team to improve our services and communication strategies.Required Skills and Expectations:Candidates should possess strong communication skills, a positive attitude, and the ability to engage effectively with customers. You should be detail-oriented, organized, and able to handle multiple tasks efficiently. Previous experience in a similar role is a bonus but not mandatory, as we will provide training. A willingness to learn and grow in a dynamic environment is essential.

About the RoleWe are looking for enthusiastic, confident, and target-oriented Telesales Executives to join our growing team. The selected candidates will promote UAE and other international real estate projects, along with luxury properties in India, to prospective clients using company-provided databases.

We are looking for a Tele Caller to join our team in Sector 2. This is a full-time position, and we welcome freshers who have completed at least their 10th grade education. As a Tele Caller, your primary role will be to communicate with potential customers over the phone to promote and sell our products or services.Key Responsibilities:- Make Outbound Calls: You will contact potential customers to introduce our offerings and generate interest in our products or services.- Engage with Customers: Your role will involve actively listening to customer needs and queries, providing accurate information, and addressing any concerns they may have.- Update Customer Records: It is important to maintain accurate and updated records of customer interactions in our database for future reference.- Achieve Targets: You will work towards achieving specified sales or lead generation targets by following up with prospects and encouraging them to make a purchase.- Provide Feedback: Share insights and feedback from customer conversations with the team to help improve products or services.Required Skills and Expectations:We expect candidates to have a clear and friendly speaking voice, with good communication skills to express ideas effectively. A basic understanding of sales techniques will be beneficial. You should be comfortable using computers to record customer details and follow scripts. Being a good listener, patient, and enthusiastic about helping customers are also important traits for this role. A positive attitude and willingness to learn will help you succeed as a Tele Caller.