Voice Process Job Vacancies in Pune

As an Executive - Customer Service, you will be responsible for communicatingwith consumers of healthcare andtelecommunication providers in the United States. Depending on the assignedprocess, you may be responsible forassisting customers with their queries, providing information and support,resolving service-related concerns, orcontacting consumers regarding overdue and unpaid bills on behalf of theclient.For collection-based processes, you will communicate with consumers over thephone, understand their paymentsituation, and negotiate and facilitate payment of outstanding balances whileensuring professional and customer-focused experience.Utilize effective verbal communication and customer service skills whilecommunicating with customers to resolve theaccount delinquency.Able to manage difficult customer issues while working in a fast-pacedenvironmentDetermine the reason for delinquency and best course of action to assistconsumers.Engage our consumers with the highest level of respect and dignity.Document all collection efforts for each assigned account in accordance withestablished procedures and compliancepolicies.Communicate professionally and regularly with leadership and peers on statusof accounts, escalations in accordancewith established standards.Ensure all accounts in assigned lists are managed accurately and in a timelymanner.Calls are majorly outbound and over a period moves to a blended(inbound/outbound) environment.Accounts are early/mid/late - stage defaults return payments, first paymentdefaults, and work date follow upassignments.

As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to assist customers with their queries and complaints, providing them with accurate information and solutions. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chat messages to address customer questions and concerns.- Provide Solutions: Resolve customer issues promptly by identifying the problem and offering appropriate solutions or alternatives.- Maintain Customer Records: Keep accurate and up-to-date records of customer interactions and transactions for future reference.- Follow Up with Customers: Reach out to customers to ensure their issues have been resolved and to gather feedback on their experience.- Collaborate with Team Members: Work closely with colleagues to share information and improve service delivery.Required Skills and Expectations:- Effective Communication: You must be able to speak clearly and listen carefully to understand customer needs.- Problem-Solving Skills: Being able to think critically and find solutions to customer issues is essential.- Positive Attitude: A friendly demeanor and a positive attitude towards customers will enhance their experience.- Basic Computer Skills: Familiarity with using computers and software for data entry and retrieval is necessary.- Team Player: Ability to work well with others and contribute to a supportive work environment.The position is suited for individuals with 0-3 years of experience, who have completed at least the 10th grade, and are ready to work full-time from the office in Pune.

Job Title: Work From Home Telecaller (Mobile-Based)Key Responsibilities:Handle inbound customer calls and respond to queries.Make regular outbound follow-up calls to existing clients using a mobile phone.Maintain call logs and brief summary notes after each call.Solve basic customer issues politely and efficiently.Requirements:Android or iOS smartphone with good network coverage.Good communication skills in Hindi and basic English.Strong listening skills and customer-oriented attitude.Benefits:100% Work from home using your mobile device.Fixed monthly salary with no sales targets.

Education: Graduate in any discipline OR 12th Std from English mediumWork location: Pimpri, PuneIndustry: IT Software Products / SaaSExperience: 1-3 YearsKey ResponsibilitiesGenerate B2B leads through LinkedIn, social media, bulk email, Whats-App campaigns and corporate tele-calling.Identify and connect with corporate decision-makers and potential customers.Qualify and nurture leads by verifying customer/company information and requirements.Understand customer needs and identify bottlenecks, challenges and inefficiencies in traditional working processes.Explain relevant software solutions and communicate their business benefits and value.Arrange and coordinate software/product demos with prospective customers.Conduct timely customer follow-ups through calls, email and Whats-App.Prepare/share quotations and proposals and coordinate order processing.Maintain accurate CRM records, lead status and sales reports.Build strong customer relationships and generate references/referrals.Achieve assigned lead generation, demo, conversion and sales targets.Required SkillsExcellent English communication and interpersonal skills.Strong convincing, negotiation and sales conversion ability.Good knowledge of LinkedIn, email and Whats-App lead generation.Strong follow-up and customer relationship management skills.Target-oriented, confident, proactive and self-motivated.Experience in B2B / IT Software / SaaS sales will be preferred.Compensation: Salary + Performance-Based Sales Incentives

Urgent Hiring International Voice Process PuneGreetings from KAP HR Services !We are hiring Freshers & Experienced candidates for an International Voice Process at our Pune location. Job Details:Process: International Voice SupportLocation: PuneEligibility: Freshers & ExperiencedShift: Rotational/Night ShiftsCommunication: Excellent English required Salary Package:Competitive CTC25-30% hike for experienced candidates (based on current in-hand salary) Qualifications:Minimum: HSC / Graduate (as per process)Freshers with good communication skills are welcome Selection Process:HR InterviewVNA & Ops Round Interested Candidates:Share your updated CV with details below:- Name :- Total Experience (if any) :- Current CTC / In-hand Salary :- Expected CTC :- Notice Period :- Location :

We are looking for a motivated Tele Caller to join our team in Pune. In this full-time position, you will play a crucial role in reaching out to potential customers and providing information about our products and services.Key Responsibilities:- Make Outbound Calls: Contact potential customers to introduce our products and services, aiming to generate leads and sales opportunities.- Maintain Call Records: Keep detailed notes of each call, including customer feedback and responses, to help improve our services and reach out effectively in the future.- Respond to Customer Queries: Address any questions or concerns raised by customers during the calls, ensuring they have a clear understanding of what we offer.- Achieve Sales Targets: Work towards set sales goals by effectively communicating the benefits of our products, encouraging potential customers to make a purchase.- Follow Up: Regularly follow up with leads and customers on previous interactions to nurture relationships and encourage conversion.Required Skills and Expectations:The ideal candidate should be a female who has completed at least the 12th grade and has a keen interest in sales. A positive attitude, good verbal communication skills, and a friendly demeanor are essential for this role. You should be able to handle rejection gracefully and possess the ability to motivate yourself and others. Additionally, being organized and detail-oriented is important to maintain accurate records and meet sales targets. Previous experience in customer service or sales is a plus, but not necessary for candidates with the right attitude and eagerness to learn.

Teleconnect globel service company .we are hiring for the post of telecaller .education required 10 TH 12 TH pass . Good cummioncation skill .

We're Hiring Tele Calling Executive Pune Immediate JoiningAre you an experienced Tele Calling or Customer Support professional looking for your next opportunity?The Skin Doctor Clinic is expanding its team and is looking for enthusiastic, customer-focused professionals who can deliver an exceptional patient experience. Location: Hinjawadi Phase 1, Pune Position: Tele Calling Executive

Hiring for international customer service voice process Looking for immediate joinersRequires excellent english communication skills Graduate / Undergrad Fresher / ExperienceUK/ US / AUSTRALIAN Shifts Both way cab facility

We are looking for a dedicated Tele Caller to join our team in Pune. This role requires making outgoing calls to customers to promote services and gather information. The ideal candidate will have a friendly personality and a strong desire to help others.Key Responsibilities:- Make Outgoing Calls: Reach out to potential and existing customers to inform them about our services, answer their questions, and address any concerns they may have.- Gather Customer Information: Collect feedback and details from customers to help improve our services and understand market needs.- Maintain Call Records: Keep accurate logs of calls made, customer interactions, and any follow-up actions required to ensure streamlined communication and management.- Achieve Sales Targets: Work towards meeting or exceeding assigned sales goals by effectively promoting products and services to customers.- Provide Excellent Customer Service: Ensure a positive experience for the customers by being courteous, professional, and attentive to their needs during calls.Required Skills and Expectations:- Strong communication skills are essential to articulate ideas clearly and effectively to customers.- A pleasant and positive attitude is necessary to engage with customers and build rapport.- Ability to work in a structured environment, following guidelines for calls and maintaining compliance with policies.- Basic computer skills are needed to navigate call systems and record customer interactions accurately.- A willingness to learn and adapt is important for keeping up with product knowledge and industry trends.- Previous experience in a customer service or sales role is preferred but not required. Freshers are also encouraged to apply.

Key Responsibilities:* Make outbound & handle inbound calls* Explain products & generate leads* Follow up with customers regularly* Maintain call records & database* Coordinate with sales & support teams* Handle customer queries professionally Required Skills:* Good communication & convincing skills* Basic computer knowledge* Confidence & positive attitude* Customer handling ability* Target-oriented approach Benefits:* Incentives* Growth opportunities* Training & support* Professional work environment

Provide comprehensive administrative and operational support to the sales team to ensure efficient execution of sales activities.Maintain, update, and manage CRM systems with accurate client data, sales pipelines, follow-ups, and transaction records.Monitor and track sales performance metrics, prepare periodic reports, and present insights to management.Coordinate with clients to handle inquiries, schedule meetings, and ensure timely communication and follow-ups.

Job description Tele Advisor / Tele Caller (If Required Training will be provided) Connecting with clients Providing information to clients Understanding Client requirements Helping clients to buy right product & technology Advise on various queries from Clients Address different Client queries Capture Client details Excellent communication skills. Creative thinking skills. The patience and skill to interact with customers in speech communication

AJ Tutorials is urgently hiring a Telecaller & Admission Closure Executive who can confidently handle student and parent inquiries and convert them into confirmed admissions. This is a target-driven role suitable for candidates who are confident, persuasive, and focused on results.

Callflex Corporation Pvt. Ltd. is hiring Telecallers / Collection Associates for an outbound domestic voice process. The role involves contacting customers to provide EMI payment reminders and follow up on EMI collections.

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

Call on inbound leads and filter appropriate leads. Forward it to sales team. Update in google sheets and ZOHO software.

Were Hiring Customer Support Executive Real Estate Voice Process Location:2/1516, Off Paud Phata Rd, Pandurang Colony,Erandwane, Pune, Maharashtra 411052 Shift: 10:00 AM 7:00 PM (Fixed Day Shift) Working Days: 6 Days (1 Rotational Week Off between MondayFriday) Job OverviewWe are hiring Customer Support Executives for our Real Estate Voice Process. Candidates should have good to excellent English communication skills and confidence in handling customer conversations over calls. Roles & ResponsibilitiesHandle inbound & outbound calls related to real estate inquiriesCommunicate clearly and professionally with customers in EnglishUnderstand customer requirements and provide accurate informationMaintain proper call records and customer detailsFollow company scripts, processes, and quality standardsEnsure a positive customer experience and build strong rapportAchieve daily and monthly performance targetsCoordinate with internal teams when required Eligibility Criteria:Experience: Minimum 6 months BPO experience(Freshers with fluent English can apply)Qualification: HSC (12th Pass) requiredAge Criteria: 20 to 40 yearsSkills Required:Good to Excellent English speaking & conversational skillsCustomer-focused mindsetBasic computer knowledge Apply NowInterested candidates can apply by sharing their resume at: hr@talentmeshsolutions.com

Process: Sales (Health Insurance, Travel Insurance, Personal Loan)Shift: 9:30 AM to 6:30 PMSalary: 12,000 16,000 + performance incentivesLocation: Viman NagarLanguage Preferred:Hindi, Marathi, Tamil, Telugu, Kannada, Gujarati, MalayalamEligibility:Freshers and experienced candidates can applyGood communication skills requiredContact: 7447445095

We are looking for a motivated and friendly Tele Caller to join our team in Pune. As a Tele Caller, your main duty will be to communicate with potential customers, understand their needs, and provide information about our services. This role is perfect for freshers who are eager to start their career in customer service.Key Responsibilities:- Making Outbound Calls: You will be responsible for calling customers and introducing our products or services to them, aiming to generate interest and potential sales.- Understanding Customer Needs: During calls, you will listen to customers to understand their requirements, ensuring you can provide relevant information and assistance.- Maintaining Records: Keeping accurate records of calls made and customer interactions is essential for tracking progress and follow-ups.- Providing Information: You will explain our services, answer questions, and resolve any initial concerns that customers may have to help them make informed decisions.- Achieving Targets: You will work towards achieving assigned targets by effectively engaging with customers and encouraging them to inquire more about our offerings.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess excellent communication skills in both English and local languages. A friendly and professional demeanor is important for building rapport with customers. Basic computer knowledge and proficiency in using phone systems are required. A positive attitude, good listening skills, and the ability to work in a team are essential qualities for success in this role. Being a quick learner and adapting to new situations will help you thrive as a Tele Caller.