Voice Process Job Vacancies in Chennai

Job description - customer care executive,customer support ,customer relationship management , Tele - sales associate, client Servicing, renewals and upselling. , e-commerce platform,business development , digital marketing .Language mostly malayalam , tamil ,Telugu hiring...

A Tele Collection Executive is responsible for recovering overdue payments and outstanding debts from customers via telephone. The primary goal is to reach collection targets while maintaining professional customer relationships and adhering to regulatory compliance

1. Outbound calling to customer overdue account2. Negotiate payment plans and follow-up on commitments.3. Update customer details and payment status.4. Handle customer queriers and disputes professionally.5. Ensure compliance with company policies and legal guidelines.6. Co-Ordinate with clients and escalate complex cases.

*Greetings from Hitech,*We are hiring immediate joiner for *Telecalling at *Hitech* Salary based on your experience Fresher's also welcome This is Real estate seals executive and telecalling *Location:* K Plaza, 209/31, 1st floor, Gandhi road , West Tambaram.*Nearby :* National theatre*Land mark:* Opp to Madras seva sadan school.

We are looking for a motivated Telesales Executive to join our team in Guindy. In this role, you will be responsible for promoting our products and services over the phone. Your primary goal will be to convert leads into sales and maintain excellent customer relations.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential customers using provided leads and follow up with them to introduce our products or services.- **Understand Customer Needs:** Engage with customers to identify their needs and preferences, ensuring you offer the best solutions tailored to them.- **Achieve Sales Targets:** Meet or exceed monthly sales targets and objectives by effectively selling products/services to customers.- **Maintain Customer Records:** Keep accurate and updated records of customer interactions and sales activities in our database for reference.- **Handle Customer Queries:** Respond to inquiries and resolve issues promptly, ensuring a positive customer experience and building rapport.- **Collaborate with Team Members:** Work closely with fellow team members to share insights and strategies for improving sales performance.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills to effectively articulate product advantages. A positive attitude and a persuasive approach are essential for success in this role. Candidates should also be self-motivated and goal-oriented, demonstrating a willingness to learn and adapt. Basic computer skills are necessary for maintaining records and handling customer data efficiently. Prior experience in sales is a plus, but freshers with a can-do spirit are also encouraged to apply.

Handling inbound calls to assist customers with inquiries.Resolving customer complaints and providing solutions.Generating sales leads and following up with prospects

We are looking for a friendly and confident female Telecaller to join our team at JD Aesthetic Elite Clinic. The candidate should have good communication skills and the ability to handle patient/customer calls professionally.ResponsibilitiesHandle incoming and outgoing callsExplain clinic services and offers to patients/customersSchedule and confirm appointmentsFollow up with leads and existing clientsMaintain call records and customer detailsCoordinate with clinic staff for appointments and enquiriesRequirementsFemale candidates preferredGood communication skills in Tamil and basic EnglishFriendly and polite speaking skillsBasic computer knowledgePrevious telecalling/customer support experience is an added advantage

We are looking for enthusiastic Telecaller Staff to join our team in Virugambakkam, Chennai. This is a full-time role suitable for candidates with 0 to 1 year of experience, preferably those who have completed their 10th grade.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers, introducing them to our services and products. Clear communication will help you convey our message effectively.2. **Customer Assistance**: You are expected to answer customer queries and provide them with information. Understanding customer needs will allow you to offer suitable solutions.3. **Data Entry**: After each call, you will need to accurately record customer interactions and details in our database. This helps ensure that all information is organized and up-to-date.4. **Follow-ups**: You will follow up with leads and previous customers to maintain relationships. Continuous engagement is key to encouraging customers to use our services.Required Skills and Expectations:Candidates should have good communication skills in English and Tamil, both spoken and written. It is important to be friendly and approachable when speaking with customers. Basic computer knowledge is also necessary for data entry tasks. A positive attitude and willingness to learn are essential, as you will be new in this role. Being able to work in a team and adapt to a fast-paced environment will contribute to your success in this position.

Direct Walkin interviewMinimum of 1 year of experience in physician Billing and AR calling.Strong knowledge of claim form 1500 and other healthcare billing forms.Proficiency in medical coding tools such as CCI and McKesson.Excellent communication skills.Should be a Graduate.Comfortable to Work in Night Shifts.Ready to join immediately or 30 Days Notice Period acceptedRelieving letter is mandatoryWork Location- Chennai (perungudi)Perks and Benefits:-Night shift AllowanceSaturday and Sunday Fixed Week Offs.2 Way Cab Facility (within 20 Km Radius).Self-transportation bonus up to 3500.ContactHR-kathija 7358337409HR-JEEVITHA 9940812026

We are looking for a Customer Support Specialist to join our team in Vandalur. In this full-time role, you will help our customers with their inquiries and ensure a positive experience. **Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and accurate information to resolve issues.- **Problem Resolution:** Identify customer problems and provide effective solutions, demonstrating empathy and excellent communication skills.- **Maintain Records:** Keep detailed records of customer interactions, ensuring all information is updated in our system for future reference.- **Feedback Collection:** Gather customer feedback to identify trends and suggest improvements to enhance our service quality.- **Team Collaboration:** Work with other teams, such as sales and technical support, to address customer needs and share insights about customer experiences.**Required Skills and Expectations:**Candidates should have a degree in B.C.A, B.B.A, or B.Com. You should possess 1 to 4 years of experience in customer service or a related field. Strong communication skills are essential, as you will need to clearly convey information and solutions to customers. Problem-solving abilities are crucial for addressing customer concerns effectively. A friendly and patient attitude will help foster positive customer relationships. You must also be comfortable with using computer systems to manage customer data and communicate effectively. Understanding customer needs and showing commitment to customer satisfaction are key to success in this role.

Greeting From Vishakan Placement Service!!!Hiring Professional Course Advisor -Voice Sales (Female Candidate )Position: Professional Course AdvisorProcess: Sales (Lead Conversion)Industry:Corporate Education Consulting OrganisationWork Location: Ambattur OT ChennaiQualification: Graduate MustLanguage:Fluency in English/Hindi/TamilExperience: 3-5 Yrs (Relevant Exp in Telecaller Voice Process-Sales/ Product Sales/ B2B Sales/Sales Co-ordinator/Pre-sales executive/Student counselor) Salary: 25 k CTC - 32 k CTC + High Paid IncentiveSkills: Good communication in English-Tamil/ Ms-Office/B2C-B2B sales knowledge/ Mail Drafting / Lead Generation/Call Convincing skills/ Good attitude with professional.Skills Required:1.Applicants should possess at least one year of experience in a sales process, such as banking, insurance, or a related field.2.Robust sales and negotiation abilities3.Exceptional communication and interpersonal abilities4.Goal-driven mindset with a track record of meeting sales targets5.English-Tamil or Hindi additional Speaking candidate is preferredJD :Handle new leads and counsel the Employee on courseDevelop and execute strategies to drive business in new and existing marketsLeading the entire admissions of the region.Handling sales and Operations in PAN India.Mentor Sales team to help them achieve individual & team objectives Assess the strengths and weaknesses of the sales team and manage the sales program accordinglyProvide on-the-ground support for sales associates as they generate leads and close new dealsMeet with customers to discuss their evolving needs and to assess the quality of our companys relationship with them Develop and implement new sales initiatives, strategies and program.No of openings: 25 Female Candidate Only Age Range: 25 to 38 yearsJob timing : 9.30 AM- 6.30 PM /Sunday week-Off 100% Walkin Interview - Work From Office Immediate Joiner Must Interview Process: Walkin interview F2F- HR RoundWork Location: Chennai Ambattur OTCandidate Preferred Location: Ambattur OT/ Avadi/Ayyapakkam/ Thirumullaivoyal/ Avadi/Pattabiram/Thiruninravur/Annanur.Interested Candidate Call Immediately -will schedule walkin interview Contact Person: HR Pradeep +91 9551952508 jobvpservice@gmail.com

We are looking for a motivated Tamil Telecaller to join our team in Maduravoyal, Chennai. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in customer service. Key Responsibilities:- **Make Outbound Calls**: You will reach out to potential customers to share information about our products and services, aiming to generate interest and establish connections.- **Handle Customer Queries**: Respond to customer inquiries in Tamil, providing clear and helpful information. Your ability to understand and resolve issues will enhance customer satisfaction.- **Maintain Records**: Keep accurate records of calls made and customer interactions. This information is essential for tracking performance and improving service.- **Achieve Targets**: Work towards daily and monthly sales or service targets set by your team leader. Your enthusiasm and dedication will contribute to the team

We are looking for a motivated Tellecaller to join our team in Chennai. As a Tellecaller, you will engage with customers over the phone to provide information about our products and services and assist with inquiries.Key Responsibilities:1. **Making Outbound Calls**: You will contact potential customers to offer our services and promote our products, ensuring a clear understanding of their needs.2. **Handling Inquiries**: Addressing customer queries promptly and accurately is crucial. You will provide information and solutions to help them make informed decisions.3. **Updating Records**: Keeping accurate records of customer interactions and feedback is essential. You will enter data into our system to ensure our records are up-to-date.4. **Meeting Targets**: You will need to meet call targets and contribute to the overall sales goals of the team. Your performance will be measured based on your ability to engage customers effectively.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and listening, to engage effectively with customers. Basic computer knowledge is necessary to update records and handle inquiries efficiently. As a fresher, a positive attitude and eagerness to learn will be highly valued. Punctuality and reliability are essential, as you will be expected to work full-time from our office in Chennai.

As a Customer Support Specialist, you will be responsible for ensuring a positive experience for our customers through effective communication and problem-solving. Your main duties will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and chat requests from customers, addressing their questions or concerns promptly and professionally.- **Resolving Issues**: You will troubleshoot customer problems and provide solutions, ensuring issues are resolved efficiently and to the customers satisfaction.- **Maintaining Customer Records**: You will document all interactions with customers in our database, keeping track of issues, resolutions, and customer feedback to help improve our services.- **Collaborating with Teams**: You will work closely with other departments to ensure that customer needs are met and that any unresolved issues are escalated properly.- **Providing Product Information**: You will educate customers about our products and services, helping them understand features and benefits to enhance their experience.The ideal candidate should possess the following skills and expectations:- Strong communication skills in English, both written and verbal, to interact effectively with customers.- Problem-solving abilities to think critically and provide effective solutions to customer concerns.- A friendly and patient demeanor to create a positive interaction experience for customers.- Basic computer skills and familiarity with customer support software or CRM systems.- A minimum of 1 to 2 years of experience in a customer support role, preferably in a related field.- A bachelor's degree in B.A, B.B.A, or B.Com is required.

We are looking for a dedicated Tele Caller to join our team in Villivakkam. The ideal candidate should have a positive attitude and a strong willingness to learn. No previous experience is required, making this a great opportunity for freshers.**Key Responsibilities:**- **Making Calls:** Engage with potential customers by making outbound calls to promote our products or services.- **Customer Interaction:** Listen to customer needs and provide information about offerings, ensuring a pleasant experience.- **Record Keeping:** Maintain accurate records of calls, including customer details and feedback, to help improve our services.- **Follow Up:** Contact leads and previous customers for follow-ups, helping to encourage sales and gather insights.- **Feedback Collection:** Gather customer feedback during calls to assist in enhancing overall service quality.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills in English and/or local languages are essential for effective interactions.- **Listening Skills:** Ability to listen attentively to customers and understand their needs.- **Basic Computer Skills:** Familiarity with using computers and handling databases is important for record-keeping tasks.- **Team Player:** Willingness to work collaboratively within a team to achieve common goals.- **Positive Attitude:** A friendly demeanor and enthusiasm can help create rapport with customers. This role requires a commitment to working full time from the office and is suitable for individuals who are eager to start their career in telemarketing.

Job Title: Tele Collection ExecutiveRole Overview:Responsible for contacting customers to collect overdue payments on loans, credit cards, or other financial products, while maintaining professionalism and compliance.Key Responsibilities:Call customers to remind and follow up on pending duesNegotiate repayment plans and settlements as per company policyHandle delinquent accounts (buckets, NPA cases, etc.)Update call details and collection status in the system (LMS/CRM)Track promises to pay (PTP) and ensure timely follow-upCoordinate with field team/legal team for escalated casesMaintain daily targets for calls, collections, and recovery rateEnsure adherence to compliance and call quality standardsRequired Skills:Good communication and negotiation skillsStrong follow-up and convincing abilityBasic computer knowledge (Excel, CRM tools)Ability to handle pressure and meet targetsKnowledge of collection process and delinquency buckets is an advantageQualification:Any graduate (preferred)Experience: 0

We are looking for a confident and motivated Telecaller to join our team.Making calls to prospective customers from a provided database.

We are looking for a dedicated Voice Process Executive to join our team in Chennai. This role is suitable for freshers and experienced candidates alike, with a strong focus on effective communication and customer service skills.Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing information about our services, ensuring a positive experience.2. **Issue Resolution**: Listen carefully to customer concerns, troubleshoot issues, and offer appropriate solutions while maintaining professionalism and empathy.3. **Data Entry**: Accurately record customer interactions and update necessary information into our databases to keep records current.4. **Feedback Collection**: Gather customer feedback to help improve services and report back to management on areas for enhancement.5. **Team Collaboration**: Work closely with team members to meet targets and share best practices, contributing to a supportive work environment.Required Skills and Expectations:Candidates should possess excellent verbal communication skills in English and a clear, friendly voice. A high level of patience and the ability to understand customer needs is essential. Candidates must be detail-oriented and able to handle multiple tasks efficiently. An enthusiastic attitude and a willingness to learn are expected, along with a commitment to maintaining high service standards. The ideal candidate should also be comfortable working in an office environment and collaborating with team members to achieve collective goals.

1. Outbound calling to customer overdue account2. Negotiate payment plans and follow-up on commitments.3. Update customer details and payment status.4. Handle customer queriers and disputes professionally.5. Ensure compliance with company policies and legal guidelines.6. Co-Ordinate with clients and escalate complex cases.

We are looking for a Tamil Telecaller to join our team in Thoraipakkam. The ideal candidate will have a pleasant voice and a strong desire to communicate effectively with customers.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential and existing customers to provide information about our products and services and answer their queries.- **Customer Engagement:** Build a rapport with customers to encourage them to make purchases or express interest in our services.- **Handle Queries and Complaints:** Address customer concerns promptly and efficiently, ensuring they feel heard and valued.- **Maintain Accurate Records:** Document all conversations and customer interactions in our system to ensure smooth communication and follow-ups.- **Achieve Targets:** Work towards specific sales or engagement targets set by the management, adjusting strategies as needed to meet those goals.**Required Skills and Expectations:**- **Language Proficiency:** Fluency in Tamil is essential, with clear verbal communication skills to convey information effectively.- **Basic Computer Skills:** Familiarity with computers and MS Office is important for data entry and handling reports.- **Positive Attitude:** A friendly and enthusiastic demeanor is necessary to engage customers and enhance their experience.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Quick Learner:** Ability to absorb new information quickly and apply it efficiently when interacting with customers. No prior experience is required, but a strong motivation to learn and grow in a telesales role is essential.

Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai