Voice Process Job Vacancies in Chennai

We are looking for a dedicated Voice Process Executive to join our team in Chennai. This role is suitable for freshers and experienced candidates alike, with a strong focus on effective communication and customer service skills.Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing information about our services, ensuring a positive experience.2. **Issue Resolution**: Listen carefully to customer concerns, troubleshoot issues, and offer appropriate solutions while maintaining professionalism and empathy.3. **Data Entry**: Accurately record customer interactions and update necessary information into our databases to keep records current.4. **Feedback Collection**: Gather customer feedback to help improve services and report back to management on areas for enhancement.5. **Team Collaboration**: Work closely with team members to meet targets and share best practices, contributing to a supportive work environment.Required Skills and Expectations:Candidates should possess excellent verbal communication skills in English and a clear, friendly voice. A high level of patience and the ability to understand customer needs is essential. Candidates must be detail-oriented and able to handle multiple tasks efficiently. An enthusiastic attitude and a willingness to learn are expected, along with a commitment to maintaining high service standards. The ideal candidate should also be comfortable working in an office environment and collaborating with team members to achieve collective goals.

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities

We are looking for a dedicated female Tele Caller to join our team in Chennai. This is a full-time office position suitable for candidates with 0 to 6 years of experience, and a minimum education level of 10th pass.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers and provide information about our services. This involves following a script while also being able to answer questions and address concerns.2. **Customer Engagement**: You will engage with clients over the phone, fostering positive relationships by understanding their needs and offering suitable solutions.3. **Data Management**: You will need to accurately record customer information and feedback in our database to help improve our services and track interactions.4. **Sales Assistance**: Part of your role may involve assisting in the sales process by qualifying leads, promoting offers, and encouraging potential clients to make a purchasing decision.Required Skills and Expectations:- Excellent communication skills are essential, as you will be the first point of contact for many customers.- A friendly and approachable personality will help in building rapport with clients.- Basic computer skills to input data accurately and efficiently.- Strong listening skills to understand customer needs and respond appropriately.- A proactive attitude and the ability to work in a team to meet targets will be highly valued.

We are seeking a dedicated Tele Caller to join our team in Chennai. This is a full-time position suitable for freshers who have completed their 12th grade. As a Tele Caller, you will be responsible for engaging with customers over the phone to promote our services and gather valuable feedback.**Key Responsibilities:**- **Make Outgoing Calls:** Reach out to prospective and existing customers to inform them about our products and services.- **Engage Customers:** Build rapport with customers through effective communication, listening carefully to their needs and concerns.- **Record Information:** Maintain accurate records of customer interactions and update the database with relevant details for follow-ups.- **Handle Queries:** Address customer queries and resolve any issues they may have, ensuring a positive customer experience.- **Achieve Targets:** Work towards achieving daily call and sales targets set by the management, contributing to the overall success of the team.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal communication skills are essential to engage customers and convey information effectively.- **Confidence:** A confident and friendly demeanor is important for making connections with customers over the phone.- **Basic Computer Skills:** Familiarity with using computers and basic software applications to log calls and manage customer data is necessary.- **Team Player:** Ability to work collaboratively within a team and contribute positively to a supportive work environment.- **Adaptability:** Willingness to learn and adapt to new processes or changes in product offerings as needed.

Vi Postpaid & Prepaid:1. Malayalam + Basic in English : 7 Vacancy( Salary 17k Take Home )Telephonic interview taken for Outstatation candidates for Malayalam Batch start Date: 6-April-26Qualification: Any Degree or Diploma - Arrears also can be considered - Plus two also can be consideredShift Timings: Rotational shift / Rotational week off 1. Female Shift Timings: 6am -3pm / 7am - 4pm / 11am - 8pm / 12pm - 9pm / 1pm - 10pm2. Male Evening Shift Timings: 1pm to 10pm / 2pm to 11pm / 4pm to 1amWork Location: Chennai Perungudi

Job description:Ability to handle both inbound and outbound calls.Clear & effectively explaining the benefits & features of course details to students and parents.Follow-up on leads & generated through various marketing efforts.Identifying & qualifying potential customers.Basic knowledge on MS excel to maintain the accurate records on daily basis.Mandatory language fluency in Tamil, English.Both Freshers & Experience can apply.Prefer to join within a week after got selected on final interview call.

Calling customers and informing about payment and Benefits of Life Insurance

As a Telecaller Staff, you will play a vital role in connecting with clients and promoting our services effectively. You will be responsible for handling calls and inquiries, assisting customers, and ensuring a positive experience with our company.**Key Responsibilities:**- **Making Outgoing Calls:** Engage potential customers by calling them to introduce our services and understand their needs.- **Handling Inbound Calls:** Respond to incoming calls from customers, providing them with information and addressing their queries.- **Data Management:** Maintain and update customer databases accurately to ensure effective follow-up and communication.- **Lead Generation:** Identify potential leads during conversations and record their details for future follow-up.- **Customer Relationship Building:** Establish rapport with customers by being polite, professional, and attentive to their needs.- **Feedback Collection:** Gather feedback from customers about our services to identify areas for improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with clients. A positive attitude and friendly demeanor are essential for building customer relationships. Basic computer skills, including proficiency in using software for data entry and management, are required. The ability to work in a team and adapt to a dynamic environment is important, as well as being self-motivated and goal-oriented. Candidates should have completed their 12th grade and can have experience ranging from 0 to 1 year in a similar role.

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!

Candidate required with good communication.

We are seeking a Telesales Executive to join our team in Chennai. The ideal candidate will have 1 to 3 years of relevant experience and will be responsible for engaging with prospective customers over the phone to drive sales.**Key Responsibilities:**- **Conduct Outbound Calls:** Make regular calls to potential clients, introducing our products or services and explaining their benefits to stimulate interest.- **Qualify Leads:** Identify the needs and preferences of potential customers to determine if they are suitable leads for our offerings.- **Achieve Sales Targets:** Meet targeted sales numbers by efficiently closing deals and following up on leads, demonstrating strong persuasive skills.- **Maintain Customer Relationships:** Build and maintain a good rapport with clients through excellent communication and service, ensuring customer satisfaction and loyalty.- **Update CRM Systems:** Accurately record customer interactions and sales activities in the Customer Relationship Management system for tracking and reporting purposes.- **Collaborate with Team Members:** Work closely with the sales team and management to refine sales strategies and share insights on customer feedback and market trends.**Required Skills and Expectations:**The successful candidate should have strong communication and interpersonal skills, enabling effective conversations with diverse clients. A proven ability to handle objections and persuade customers is essential, as is a self-motivated attitude with a focus on achieving sales goals. Familiarity with CRM software and basic computer skills are also necessary. You should be adaptable, open to feedback, and ready to learn in a fast-paced environment.

We are looking for a Tele Caller to join our team in Kodambakkam. This position is suitable for candidates with little to no experience who are eager to develop their skills in customer service and sales.**Key Responsibilities:**- **Making Outbound Calls:** Contact potential customers to introduce our products or services. You will need to communicate effectively and persuasively to engage them.- **Handling Customer Inquiries:** Respond to questions and provide information to customers. Your goal is to ensure they have a clear understanding of our offerings.- **Maintaining Records:** Keep detailed notes of each call in our database. Accurate record-keeping is essential for tracking customer interactions and follow-ups.- **Follow-Up Calls:** Reconnect with customers to check their interest and provide additional information. This helps in nurturing leads and increasing sales opportunities.- **Meeting Targets:** Work towards meeting daily or weekly call and sales targets set by the management. This promotes a focus on results and accountability.**Required Skills and Expectations:**Candidates should have completed at least their 12th grade. Strong verbal communication skills are essential for clearly conveying information and engaging customers. A friendly and approachable attitude will help in building rapport with clients. Basic computer skills are necessary to manage call records and customer information. Ideal candidates should be motivated, eager to learn, and able to work well in a team environment. A positive attitude and resilience are key for handling call rejections and maintaining enthusiasm.

Job Title: Outbound Sales Executive - Voice ProcessLocation: ChennaiExperience: Freshers / ExperiencedSalary: As per company standardsJob Description:We are looking for enthusiastic and target-driven Outbound Sales Executives for a voice process role. The candidate will be responsible for reaching out to prospective customers, explaining services, generating leads, and closing sales.Key Requirements:Good communication and comprehension skillsAbility to speak, write, and understand EnglishAbility to draft professional emails to prospectsAbility to speak and understand regional languageGood analytical skillsTarget-oriented with a confident personality

Job Title: Relationship Executive / Branch Relationship ExecutiveCompany: Innovsource Services Pvt LtdClient: SBI CardsJob SummaryWe are looking for dynamic and customer-focused candidates to join our team as Relationship Executives. The role involves promoting credit card products, building customer relationships, and achieving sales targets through branch and open market channels. Key ResponsibilitiesPromote and sell SBI Credit Card products to customersGenerate leads through bank branches, retail stores, and open market activitiesBuild and maintain strong customer relationshipsExplain product features, benefits, and offers clearly to customersMeet daily and monthly sales targetsMaintain proper documentation and ensure complianceFollow up with customers for application completion and approval Eligibility CriteriaMinimum Qualification: 12th Pass / Any DegreeAge: Below 35 yearsGender: Male / FemaleFreshers and experienced candidates can apply Salary & BenefitsSalary: 18,000 - 35,000 per monthAttractive incentives + performance bonusesOther company benefitsJob LocationAcross Chennai & Tamil NaduNumber of Openings200 Positions

We are seeking a dedicated Customer Support Executive to join our team in Arumbakkam, Chennai. This is an entry-level position for candidates with 0 to 1 year of experience. As a vital part of our customer service team, you will assist customers by addressing their inquiries and ensuring their satisfaction.Key Responsibilities:- Respond to customer inquiries: You will handle incoming calls and messages, providing timely and accurate responses to customer questions regarding our products and services.- Resolve issues: When customers face challenges, you will help identify and troubleshoot problems, ensuring a quick resolution to enhance their experience.- Maintain records: You will document customer interactions and maintain accurate records to help track the progress of inquiries and solutions provided.- Collaborate with team members: Working closely with your colleagues, you will share knowledge and insights to continually improve service delivery and customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication skills and a pleasant phone demeanor are essential for providing excellent customer service. You must be patient and adaptable, able to understand customer needs and offer appropriate solutions. Being a team player is important, as collaboration with others is key to efficiently addressing customer concerns. A commitment to continuous improvement and learning will help you thrive in this role.

Job Summary:We are looking for an enthusiastic and persuasive Telecaller to contribute to our companys sales and customer support operations. As a Telecaller, you will be responsible for making outbound calls to prospective or existing customers, generating leads and maintaining excellent customer relationships.Key Responsibilities: Make outbound calls to potential and existing customers to promote products/services or generate leads. Handle inbound calls and respond to customer inquiries promptly and professionally. Explain product details, pricing, and offers clearly to customers. Maintain customer databases and update contact information accurately in the CRM. Achieve daily and monthly call and sales targets. Follow up with interested prospects and close sales effectively. Resolve customer complaints or escalate them to the concerned department. Maintain a positive, empathetic, and professional attitude toward customers at all times.

Business Loan: We are looking for Telecallers to contact customers, the ideal candidate should have communication skills, be target -driven and capable of handling objects professionally. Good salary.

We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 13000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332

The International Voice Process Executive will be responsible for managing customer interactions and ensuring a high level of service satisfaction. The role requires effective communication and problem-solving skills to address customer inquiries in a professional manner. Key Responsibilities:- **Customer Interaction**: Handle calls from international customers, addressing queries, providing information, and resolving issues promptly.- **Service Quality**: Maintain high service standards by following the company's guidelines and protocols during customer interactions.- **Documentation**: Accurately document customer conversations and maintain records of issues raised and actions taken for future reference.- **Team Collaboration**: Work closely with team members and supervisors to share insights and improve processes for better customer service.- **Feedback Loop**: Gather feedback from customers regarding their service experience to contribute to overall service enhancements.Required Skills and Expectations:- **Communication Skills**: Strong verbal communication skills in English are essential for clear and effective interaction with customers.- **Listening Skills**: Ability to listen actively to customers and understand their concerns to provide appropriate solutions.- **Problem-Solving Abilities**: Demonstrate the capacity to identify issues and think critically to resolve them efficiently.- **Tech Savvy**: Basic familiarity with computers and software to navigate customer management systems during calls.- **Adaptability**: Willingness to learn and adapt to new processes, tools, and customer needs in a dynamic work environment.

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.

As a Customer Support Executive, you will be responsible for providing excellent customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities:1. Responding to customer inquiries: You will be responsible for answering customer questions and providing solutions to their issues in a timely and professional manner.2. Resolving customer issues: You will need to troubleshoot and resolve any customer complaints or problems to ensure a positive customer experience.3. Ensuring customer satisfaction: It is crucial to ensure that customers are happy with our products or services by addressing their needs and concerns effectively.Required skills and expectations:- Excellent communication skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-solving ability: You must have the ability to think quickly and find solutions to customer problems.- Patience and empathy: Demonstrating patience and empathy towards customers is essential for providing exceptional customer service.- Basic computer skills: Proficiency in using basic computer applications is required for this role.Overall, as a Customer Support Executive, your primary focus will be on providing top-notch customer service to ensure customer satisfaction and loyalty.