Hiring For 12th Pass Freshers - Customer Service Representative

We are looking for a dedicated Customer Support Representative to join our team. This role involves assisting customers with their inquiries and ensuring a positive experience. Ideal candidates are friendly and eager to help.

Key Responsibilities:

- Respond to Customer Inquiries: Handle incoming calls and messages from customers, providing accurate information and resolving issues promptly.

- Troubleshoot Issues: Identify problems customers may face and offer effective solutions to enhance their experience.

- Maintain Customer Records: Keep detailed notes of customer interactions and inquiries to ensure follow-up and track common issues.

- Collaborate with Team Members: Work closely with fellow team members to share insights and improve overall service quality.

Required Skills and Expectations:

Candidates should have strong communication abilities in English and Hindi, both spoken and written. A good understanding of customer service principles is essential, even for freshers. Since this is a work-from-home position, reliable internet access and a quiet workspace are crucial. Employees must demonstrate patience and empathy when assisting customers, ensuring they feel valued and understood. Basic computer skills, including familiarity with email and online support tools, are expected. Being proactive and having a willingness to learn are vital traits for success in this role.

• Experience

  Fresher

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Support Representative

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home