Hiring Freshers || Customer Representative

- answer incoming customer calls and respond to customer inquiries in a timely and professional manner: as a customer representative, you will be responsible for handling incoming calls from customers and addressing their queries or concerns efficiently.

- provide information about products and services, take orders, and process returns: you will need to have a good understanding of the products or services offered by the company in order to provide accurate information to customers, assist them in placing orders, and handle returns if necessary.

- assist customers with product-related issues and provide solutions: it will be your responsibility to troubleshoot and resolve any issues or complaints that customers may have regarding the products or services they have purchased.

- maintain a positive and empathetic attitude towards customers: you should be able to remain calm and courteous when dealing with challenging or irate customers, and strive to provide excellent customer service at all times.

- stay up-to-date on product knowledge and company policies: you will need to continuously update your knowledge of the company's products, services, and policies to better assist customers and enhance their overall experience.

skills and expectations:

- excellent communication skills

- good listening skills

- patience and empathy towards customers

- ability to work well under pressure

- basic computer skills

- willingness to learn and adapt to changing situations

- ability to follow instructions and adhere to company guidelines

• Experience

  Fresher

• No. of Openings

  50

• Education

  12th Pass

• Role

  Customer Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Noida