Customer Care Consultant Job Vacancies in Delhi

Matrimonial matchmaking service provider. Must have knowledge of basic computer word, excel, ppt, pdf etc

Job Descriptiontrekyaari is Hiring for the Profile of Customer Care Executive for Palam Branch, Delhi8000 K to 15000 K per Month in Hand Salary+incentive Alsoqualification-12th Pass/both Undergraduate and Graduate Freshers and Experienced Applyif Interested Send Resume On 8506808100required Candidate Profilefresherenglish Speaking Candidates Must Applyonly Interested Candidates Apply. location-sadh Nagar palam dwarka Sec- 6, 7, 8, 9, 10ramphal Chowkkailash Puri indra Park sagar Pur mangla Purimahavir Enclavedashrath Puriuttam Nagar madhu Vihar jankpuridabri Mor

This is telecalling job

We are looking for a candidate who can manage calls and sell products. Candidates will be preferred from Delhi and must have work experience in a travel agency and visa company. Interested candidates can send their resume on WhatsApp

Roles and ResponsibilitiesProviding assistance for the different visa processes & steps for Canada PR Visa, Student Visa & Tourist VisaConsult over the phone who are seeking Canada/Australia ImmigrationClear all doubts about process & Identify sales prospectsMaintain a daily follow-upsProvide information, guidance and support to clients regarding the immigration processRegister and retain prospective clients for the organizationAcquisition of new Clients & follow-up with existing ones.Advise clients on creating profitable processesSchedule regular meetings with customers to ensure they are satisfiedAct as point of contact for complaints and escalate issues as appropriatePresent market immigration services to current potential clients.Desired Candidate ProfileImmediate JoinerMust have Immigration Industry Experience/ Freshers can also applyProven track record of meeting and exceeding targetsGood communicationProblem-solving aptitudeAbility to work well with a team

Hiring for 2 Telecaller Jobs in West Delhi, with minimum 1 Year Experience, Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Microsoft Office, Customer Care Consultant, Microsoft Excel etc.

Oracle Utilities CC&B Consultant (Customer Care & Billing) Overall 3 to 12 years of total IT experience with 10+ years experience in Utilities with Oracle UGBU expertise. Must have experiencing of working as a Solution Architect in Oracle CC&B, MDM, C2M, WAM, CSS applications Must have experience of at least 3-4 full lifecycle implementations Implementation projects in Oracle Utilities Having an experience in SOA based integration of OUAF products will be an additional advantage. Sound knowledge of Oracle Utility Analytics Hands-on experience in leading pre-sales efforts Experience of working in onsite-offshore model Will be responsible for developing client specific solutioning and flawless delivery Should bring in thought leadership and innovations as per client requirements, developing specific solutions, automations and RPA Act as a mentor to the team and ensure proactive employee engagement Excellent communication skills and a dynamic personality to connect with the Senior Management Willing to travel on short and long-term assignments Duties: Support customer/prospect discovery calls and presents the LTI operational value proposition Design customer specific solutions with Oracle UGBU applications Create the operational solution, customizing as necessary, to balance the needs of the solution, customer, and LTI Act as a technical liaison between Sales & Bid management team & Customers Willing to travel on short and long-term assignments

We have Urgently Requirement for Sales Advisor. Managing Customer Leads and Converting Them, Feedbacks of Services.

Job Descriptions Providing complete information about the product to the customer.Solving all product related issues of the customers.Giving the right pitch to the potential customers and prospect, so they end up buying the product.Maintaining MIS of customer data.Maintaining and updating the information of the customers regularly.Making products reports by collecting and analysing the information provided by the customers.Build support and establish long term relationships with customers.Successfully create business from new and existing customers.Confident in client-facing (in-person, calls and emails) with strong interpersonal and communication skills.Aligning customer experience strategies with marketing initiatives as well as informing customers about new products

We have vacant of 2 Account Assistant Jobs in Tilak Nagar, Delhi, Microsoft Excel, BUSY, Customer Care Consultant, Experience Required : 1 Year Educational Qualification : Higher Secondary, Secondary School, Diploma, B.Com Skill Microsoft Excel, BUSY, Customer Care Consultant etc.,

Job DescriptionSr. Customer Relationship ExecutiveIMMEDIATE JOINERS MAY APPLY ONLY.Desired Candidate Profile: Should be B.com, M.com, MBA in Finance are also preferred Customer Service experience preferred with sales. Preferred 2-5 years of experience in sales profile.Job Location: Naraina Vihar West Delhi (Nearby Naraina Vihar Metro station)The candidates are required to: Interact with clients to clearly understand their requirements through calling andmailing. Providing them relevant services accordingly to tax filing, management and auditingservices. Build positive and long-term client relationships for business growth. Analyze and resolve client concerns in timely and professional manner. Provide excellent client support and ensure client satisfaction. Follow company standards and ensure high quality and productivity. Maintain high level of professionalism and competence when dealing withClients. Should be able to convince the customers to generate business. Able to make sales calls & leads generation & coordinate with customer. Responsible for work/Task assigned to her.

Generate referrals through existing customer base and walk-ins.Meetings with HNI, corporate and institutional clients to promote gold loan proposition.Get involved in branch catchments area combing activities, out-bound sales calls and neighborhood marketingTo handle customer requests and complaints and take it to closure.Ensuring submission of daily work plan to senior every morning.Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.

1. Answering phones and explaining the product and services offered by the company.2. Contacting existing customers as well as prospective customers using scripts.3. Obtaining customer information and other relevant data.4. Asking questions to the customer and understanding their specifications.5. Resolving queries and issues related to the products and services.6. Making recordings of all the sales phone calls and sales deals.7. Taking and processing product orders in a professional manner.8. Maintaining the database of the customers on a regular basis.9. Suggesting solutions based on customers needs and requirements.10. Manage all customer interactions as rostered within parameters11. Demonstrate ownership on calls when contacted by customer12. Respond to all customers in appropriate tone and local language13. Offer a solution-based approach for all customer interactions14. Educate the customer at every given possible opportunity15. Ensure updation of product, system, process and policy knowledge16. Capture customer details and data relevant to the call or service17. Resolve customer queries within agreed timelines18. Manage outbound campaigns as per business requirement19. Increase, develop and retain customer base through relationship building and service

Job ResponsibilitiesCustomer Relations - Understanding the requirement of the hi-end gold jewellery customer - Explaining all the details and the speciality of the product and the service - Convincing the customer and closing the sale - Final delivery to the customer after the Item is ready- Ensuring customer satisfaction Order Management - Giving the order details to the workshop - Explaining the order to the Karigar - Following up with the workshop and getting the work done in the committed timeline

Profile - Customer Care Executive Qualification - Graduation With Good English Required Experience - Minimum 6 Month Sales Can ApplySalary - 19k NHT +PF +ESI +Good IncentiveGender - Male & Female Can ApplyLocation - PitampuraDuties & Responsibilities-----Create Customer Care Protocol. ...Analyze and Make Decisions Based on Customer Care Data. ...Hire and Train Customer Care Staff. ...Handle Escalated Customer Issues. ...Make Sure all Customer Care Meets Established StandardNote - Charges ApplyOnly Serious Candidate Apply

Roles and ResponsibilitiesProviding assistance for the different visa processes & steps for Canada PR Visa, Student Visa & Tourist VisaConsult over the phone who are seeking Canada/Australia ImmigrationClear all doubts about process & Identify sales prospectsMaintain a daily follow-upsProvide information, guidance and support to clients regarding the immigration processRegister and retain prospective clients for the organizationAcquisition of new Clients & follow-up with existing ones.Advise clients on creating profitable processesSchedule regular meetings with customers to ensure they are satisfiedAct as point of contact for complaints and escalate issues as appropriatePresent market immigration services to current potential clients.Desired Candidate ProfileImmediate JoinerMust have Immigration Industry Experience/ Freshers can also applyProven track record of meeting and exceeding targetsGood communicationProblem-solving aptitudeAbility to work well with a team

Handling customer service and salesShould be comfortable with 24*7 shiftsShould be experienced in travel industryHaving knowledge of AmadeusCandidate with good communication skills can apply for this position.Should be comfortable with rotational shift.

PLEASE READ CAREFULLY BEFORE APPLYING- THIS PROFILE IS OPEN FOR FEMALE CANDIDATES ONLY- THIS IS NOT A WORK-FROM-HOME PROFILE, 6 DAYS/WEEK, OFFICE JOB.- CANDIDATES LOCATED IN DELHI-NCR ARE PREFERRED.- IT IS IMPORTANT THAT YOU READ THE FULL DETAILS CAREFULLY BEFORE CONTACTING US.- Find contact details at the bottom to apply for this job.Roles and Responsibilities ONLINE TASKS- Calling and resolving queries of Customers who visit the company website and wish to be contacted. There is NO COLD CALLING involved.- Telephonic Communication with domestic & international customers.- Addressing Customer's Grievances & Suggestions & providing order-related details.- Sharing Product Information on the call with the customers.OFFLINE TASKS- Welcoming incoming clients, briefing them about the products, answering initial queries, and them assigning customers to the sales team.- Working in close contact with the sales team and sharing details about Hot leads.- Coordinating with the sales team.- Keeping a track of the orders and logistics.- Handle administration activities and day-to-day computer-related tasks.Desired Candidate Profile This is NOT A TARGET BASED JOB still, a competent manager can prove to be a crucial resource for the company.The front office manager is the front-face of the company and hence must be positive-minded, polite and smart.Previous experience in luxury segment products would be a plus.Good Communication and a good hold over English and Hindi is a must.Perks and Benefits A Dynamic growth-oriented environment, offering fast-growth opportunities. Calm and Family-like environment without the rat race of achieving targets and chasing customers.At the same time, The person should have the zest and zeal to do their task.- Timings and Holidays are flexible.- Healthy & Safe environment.INTERESTED CANDIDATES MAY CALL OR WHATSAPP AT TO CONFIRM AN APPOINTMENT FOR THE I

Must have had 2 to 4 years experience in travelFluent in speaking BengaliMust be flexible in working hours till 23:30 IST (UK Shift)Create PNR using Amadeus / Galileo / SabreBe confident with multiple fare types such as VFR and ITXBe familiar with Airline codes, city codes.Work under pressure and meet agreed timelines.Knowledge of reputed DMC