Customer Management Job Vacancies in Guwahati

As a Field Sales Executive, you will play a crucial role in driving sales and building customer relationships in North Guwahati. Your responsibilities will include:- Identifying New Customers: Actively seek out potential clients through market research and networking to expand the customer base.- Conducting Sales Presentations: Present products and services to clients, demonstrating their value and benefits to encourage purchases.- Building Customer Relationships: Develop and maintain strong relationships with existing customers to ensure satisfaction and loyalty.- Meeting Sales Targets: Work towards achieving individual sales targets set by the management to contribute to the overall goals of the company.- Reporting Sales Activities: Keep detailed records of sales activities, customer interactions, and feedback to inform future strategies and improve performance.To succeed in this role, candidates should have:- Proven experience in field sales, demonstrating a track record of meeting or exceeding sales targets over at least 2 to 8 years.- Strong communication and interpersonal skills to effectively engage with a diverse range of customers.- The ability to work independently and as part of a team, showcasing self-discipline and motivation in a structured work environment.- Basic computer skills for reporting and documentation purposes.- A proactive approach to problem-solving, with the adaptability to handle changing circumstances in a dynamic sales environment. This role requires a male candidate who is ready to commit full time in the office setting, working closely with clients to drive sales success.

We are looking for a Customer Care Executive to join our team in Guwahati. This is a full-time role suitable for freshers who have completed their 12th grade. You will play a key role in assisting customers and ensuring their satisfaction while working from home.Key Responsibilities:1. Customer Support: You will respond to customer inquiries via phone, email, or chat, providing accurate information about our products and services.2. Problem Resolution: Address and resolve customer complaints or issues in a timely manner, ensuring a positive experience for every customer.3. Product Knowledge: Learn and maintain a deep understanding of our offerings to assist customers effectively and confidently.4. Feedback Collection: Gather customer feedback and inputs, relaying this information to relevant teams to help improve our services.5. Record Keeping: Maintain detailed and accurate records of customer interactions in our database, ensuring that all information is updated.Required Skills and Expectations:Candidates should possess strong communication skills, with a clear and friendly voice to engage customers effectively. You should be patient, understanding, and able to work under pressure. Basic computer skills are essential for managing databases and customer communication tools. Attention to detail is important for accurately documenting customer interactions. A proactive attitude and the ability to work independently in a remote setting are essential for this role.

As an Airline Manager, you will play a vital role in ensuring smooth operations at our airline. Your main responsibilities will include:- Overseeing Daily Operations: You will manage the daily functioning of airline services, ensuring that all systems run effectively and efficiently.- Coordinating with Staff: You will work closely with ground staff, cabin crew, and pilots to ensure everyone is informed and working together to provide excellent customer service.- Monitoring Flights: Keeping track of flight schedules, delays, and cancellations will be part of your job. You will ensure passengers are updated on any changes to their travel plans.- Addressing Customer Issues: You will handle customer inquiries and complaints, resolving issues amicably to maintain high customer satisfaction.- Adhering to Safety Regulations: Your role will involve ensuring that all operations comply with safety regulations and company policies to ensure a safe travel experience for passengers.To excel in this position, you should possess specific skills and meet certain expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with staff and customers.- Problem-Solving Ability: You should be able to think quickly and find solutions to unexpected challenges that arise during airline operations.- Teamwork: Being able to work well within a team will help ensure that all departments coordinate effectively.- Attention to Detail: It is important to pay close attention to every detail to maintain safety and efficiency in operations.A passion for the aviation industry and a positive attitude will complete the profile of an ideal candidate for this role.

Financial Services Executive (Sales, Operations & Stock Market Dealer)Company: AMOLAKSHAYA TRADE AND CREDIT PVT LTDLocation: Chatribari, Guwahati, AssamJob Type: Full-Time PermanentExperience: Fresher to 2 YearsEducation: Graduate (Minimum)About UsEstablished in 2001, AMOLAKSHAYA TRADE AND CREDIT PVT LTD has successfully completed 25 years of trusted service in the financial services industry. We provide comprehensive financial solutions and have built lasting relationships through integrity, professionalism, and client-centric service.Our Services- Stock Broking (Equity, F&O, Commodity & Currency)- Mutual Funds- IPO Investments- Demat & Trading Accounts- Life & Health Insurance- Financial Planning & Wealth ManagementJob OverviewWe are looking for a dynamic, customer-focused, and proactive Financial Services Executive to support our sales, client servicing, operations, and stock market dealing activities. This is an excellent opportunity for candidates looking to build a long-term career in the financial services industry.Key Responsibilities- Generate new business through referrals, telecalling, networking, and client meetings.- Build and maintain strong relationships with existing and prospective clients.- Promote Demat & Trading Accounts, Mutual Funds, IPOs, Life Insurance, Health Insurance, and other financial products.- Execute Equity, F&O, Commodity, and Currency trades as per client instructions.- Process Mutual Fund transactions and assist with Demat account opening.- Coordinate insurance renewals, documentation, and investment-related processes.- Resolve client queries and provide prompt after-sales support.- Maintain client records using CRM and MS Excel.- Coordinate with exchanges, AMCs, insurance companies, and internal teams for seamless operations.- Ensure compliance with regulatory guidelines and internal policies.Desired Skills- Good communication and interpersonal skills.- Customer-oriented with a proactive approach.- Basic knowledge of MS Office and email.- Strong logical thinking and attention to detail.- Sales aptitude with excellent follow-up skills.- Willingness to learn and grow in the financial services industry.Eligibility- Graduate in any discipline.- Freshers are welcome to apply.- Experience in Banking, Stock Broking, Mutual Funds, Insurance, or Financial Services will be an advantage.- NISM Certification (or willingness to obtain it after joining) will be an added advantage.

Job Title: Marketing ManagerQualification: Any GraduateExperience: Minimum 1 Year in Marketing/SalesSalary: 15,000/- + TA + MA + Attractive IncentivesKey Responsibilities:Develop and implement marketing strategies to generate business leads.Visit clients, maintain customer relationships, and identify new business opportunities.Promote company products/services and achieve sales targets.Conduct market research and competitor analysis.Coordinate with clients and ensure timely follow-up.Requirements:Minimum 1 year of experience in Marketing or Sales.Good communication and interpersonal skills.Must own a two-wheeler and possess a valid driving license.Self-motivated, target-oriented, and willing to travel for client visits.Note: Two-wheeler is mandatory for this position. Attractive incentives will be provided based on performance.

Pursuing a career at a Airline company can allow you to work in the travel industry.Key skills necessary for a role include excellent communication and problem-solving abilities, ability to work in shifts, sound technical knowledge and maintaining calm and cordial attitude, especially during crisis situations. An airline member generally takes care of the passengers before, during and after boarding an aircraft. A job in airlines may be an excellent fit for you if you are interested in client servicing.

As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring that the airport runs smoothly. You will be responsible for various tasks that keep passengers and their luggage safe and assist them during their travel experience.Key Responsibilities:- Passenger Check-in Assistance: Help passengers check-in, issue boarding passes, and tag luggage, ensuring a smooth and efficient boarding process.- Customer Service: Address passenger inquiries, providing information about flight schedules, gate changes, and other travel-related questions to enhance their experience.- Baggage Handling: Facilitate the loading and unloading of luggage onto and off airplanes, ensuring that all items are handled carefully and delivered to the correct destination.- Security Compliance: Work with security teams to ensure all airport regulations are followed, maintaining a safe environment for passengers and staff.- Coordination with Airlines: Communicate effectively with airlines to relay important information regarding passenger boarding, delays, or gate changes.Required Skills and Expectations:Candidates should have a positive attitude and excellent communication skills, as interacting with passengers is a key part of the job. A strong teamwork mindset is essential for coordinating with colleagues across various departments. Flexibility to work in shifts, including weekends and holidays, is important due to the nature of airport operations. A 10th-grade education is required, and prior experience is not necessary, making this an excellent entry-level opportunity for motivated individuals.

Need Field Sales Engineer

We are hiring for India's largest DSAPosition - Sales Manager / Relationship Manager Qualification - Any GraduateWork Experience - 6 months to 3 years in Sales (NBFC, BFSI preferred)CTC - 2 to 7 LPA + incentive best in industry Location - GuwahatiJob Description: Positions open for dynamic sales professionals with excellent communication skills to build and maintain relationship with connectors, builders and CA firms, to achieve monthly targets on Personal loan, Business loan, LAP, Home loan and Insurance products.For interview, share your CV on WhatsApp - 7576805187e-mail - bsarma81@gmail.com

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills

Experience in fashion / cosmetics / jewellery sales (preferred, not mandatory)Ability to upsell and cross-sell productsHandling walk-in customers confidentlyManaging customer objections professionallyEncouraging repeat customers

We are hiring Solar Field Executives for our rooftop solar business in guwahati. Your primary role will be to attract new customers, explain the benefits of government solar subsidy schemes, and ensure approved bank loans for rooftop installations. You will have monthly targets for onboarding customers with completed loan approvals.Benefits:Fixed monthly salary +incentive as per target achieved. Mobile and travel allowance as per company policy. No deposit or uniform charges. Opportunity to learn solar business and sales. Responsibilities: Identify and approach potential customers in Guwahati nearby areas for solar rooftop installations. Explain benefits of PM Surya Ghar Yojana and other subsidy schemes. Guide customers through bank loan documentation and approval process. Achieve targets. Coordinate with bank partners. Requirements:12th pass or graduate. Bike and smartphone required for field travel. Basic English for customer and bank communication. Good convincing and area knowledge skills. Job Type: Full time, 6 days working, 09:30 to 19:00

CRM-client handling, negotiation, bank liaison, legal coordination

We are looking for an experienced and dynamic General Manager (Business Head) to lead our HondaTwo-Wheeler dealership operations in Guwahati. The ideal candidate will be responsible foroverseeing all dealership functions, driving sales performance, ensuring superior customersatisfaction, and managing a high-performing team to achieve business targets.Key Responsibilities: Oversee day-to-day dealership operations, including sales, service, spares, finance, and administration. Develop and implement business strategies to achieve revenue, profitability, and customer satisfaction goals. Lead and motivate the sales and service teams to deliver exceptional performancen and meet OEM (Honda) standards. Monitor financial performance, manage budgets, and control operational costs. Maintain strong relationships with Honda officials, customers, and vendors. Ensure compliance with all dealership policies, manufacturer guidelines, andn statutory requirements. Plan and execute local marketing, promotional, and customer engagement activities. Regularly review customer feedback and take corrective actions to improve service quality. Drive digital transformation and process improvements within the dealership.Requirements: Bachelors degree or higher in Business Administration, Automobile Engineering, or a related field. 1015 years of proven experience in managing an automobile dealership (preferablyHonda Two-Wheeler or similar brands). Strong leadership, communication, and problem-solving skills. Excellent understanding of dealership operations, customer handling, and OEM coordination. Proven track record of achieving sales and service excellence.

Sales Head- FMCG-Experience in Beverages is mandatory.As the Head of Sales, you will be tasked with developing and executing sales strategies to achieve revenue targets, expand market share, and maximize profitability. You will lead and mentor the sales team, set sales targets, and oversee the sales process from prospecting to closing deals. To handle entire North east states.

-Meet monthly and quarterly car/bike sales targets.-Plan and execute strategies to increase showroom footfall.-Monitor performance of the sales team-Ensure excellent customer service and satisfaction.-Handle escalations and special customer requests.-Maintain long-term relationships with customers for repeat sales.-Share productivity, conversion ratio, and revenue data with management.

We are looking for a dedicated Flight Operator to join our team in Guwahati. This entry-level position is ideal for individuals who have completed their 10th grade and are eager to start a career in the aviation industry.Key Responsibilities:- Flight Coordination: Assist in planning and organizing flight schedules. You will work closely with pilots and ground staff to ensure smooth operations and timely departures.- Communication Management: Handle communication between various teams, including flight crews and airport personnel. Clear communication is essential to ensure everyone is informed about flight details and any changes that may occur.- Safety Monitoring: Help monitor safety procedures for all flights. You will be responsible for ensuring compliance with safety regulations and protocols to protect passengers and crew.- Customer Support: Provide support to passengers as needed. You will assist with inquiries about flights, schedules, and any other travel-related concerns.Required Skills and Expectations:- Strong communication skills are crucial as you will interact with different teams and customers daily.- Ability to work in a fast-paced environment and adapt to changing situations is essential for success in this role.- A keen eye for detail will help you manage schedules accurately and maintain safety standards.- A positive attitude and a willingness to learn will contribute to your growth and development within the company.

As a Ramp Service Agent, you will play a vital role in supporting airport operations by ensuring the smooth handling of aircraft and baggage. This position is ideal for freshers looking to start their career in the aviation industry.Key Responsibilities:- Aircraft Marshaling: Guide planes safely to and from their gates, ensuring they are parked correctly for boarding and unloading.- Baggage Handling: Load and unload luggage from the aircraft, ensuring that bags are handled with care to prevent damage.- Safety Checks: Conduct safety inspections of the ramp area to ensure that equipment and operations follow safety guidelines.- Ground Support Equipment: Operate ground support vehicles and equipment to support aircraft servicing, including tugs and luggage carts.- Communication: Coordinate effectively with team members and other airport staff to ensure timely and efficient movements of aircraft and cargo.Required Skills and Expectations:- A passing grade in the 10th standard is necessary, as this role requires basic reading and comprehension abilities.- Strong communication skills are essential for interacting with team members and relaying information clearly.- A good sense of teamwork is crucial, as the role requires close collaboration with various staff to maintain airport operations.- Ability to work in a fast-paced environment and handle tasks with urgency, especially during peak travel times.- A commitment to safety and attention to detail is expected to ensure compliance with all procedures and regulations.

As a Ramp Service Agent in Guwahati, India, you will be an essential part of the airport operations team, ensuring a smooth and efficient turnaround for aircraft. This role is ideal for freshers looking to start their careers in the aviation industry.Key Responsibilities:- Loading and Unloading Cargo: You will be responsible for safely loading and unloading luggage and cargo onto and from aircraft, following all safety protocols.- Aircraft Preparation: Prepare aircraft for arrival and departure by ensuring all necessary equipment, such as tugs and baggage carts, is ready and in good working condition.- Ground Support Operations: Assist with fueling, cleaning, and performing maintenance checks on the aircraft to ensure everything is ready for safe flights.- Communication Coordination: Work closely with flight crews and other team members to ensure timely aircraft turnover, verifying that all tasks are completed efficiently.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess a strong willingness to learn and adapt to a fast-paced environment. Good communication skills are essential, as you will coordinate with various staff and maintain clear lines of communication. A strong focus on safety, ability to work as part of a team, and physical strength to handle heavy luggage are also important for this role. Being punctual and reliable will ensure the smooth operation of airport services.

We are seeking a motivated Airline Manager to oversee the daily operations of our airline in Guwahati, India. This is a full-time position suitable for recent graduates or those with little experience in the airline industry.Key responsibilities include:1. Supervising Operations: Oversee daily airline activities to ensure smooth functioning. You will coordinate with various departments to maintain flight schedules and manage staff effectively.2. Customer Service Management: Ensure exceptional service for passengers. Address customer inquiries and resolve complaints to enhance the travel experience.3. Safety Compliance: Monitor safety regulations to ensure all flights and operations meet legal and safety standards. You will work closely with the safety team to uphold industry regulations.4. Reporting and Documentation: Maintain accurate records related to flight operations and customer feedback. Prepare reports for management to assess performance and improve services.5. Team Coordination: Collaborate with various teams including ground staff, cabin crew, and customer service to ensure everyone is aligned towards common goals.To succeed in this role, you should have strong communication and problem-solving skills. You must be organized, with the ability to handle multiple tasks efficiently. A basic understanding of airline operations or customer service is beneficial. A positive attitude and a willingness to learn are essential for success in this fast-paced environment.