51

Customer Care Executive Job Vacancies in Guwahati

filter
  • Location
  • Experience
  • Role
  • Functional Area
  • Qualification
  • Employer Type

Hiring - Freshers - CRM Executive (Female)

Lakshmi North East Solutions (LNES)

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Relationship Customer Handling Customer Support Team Coordinator MS-excel MS Office Word Customer Management
We are seeking a dedicated CRM Executive to manage customer relationships effectively. This role involves handling customer queries and complaints, coordinating with internal teams, maintaining detailed customer records, and ensuring timely follow-ups to enhance customer satisfaction.Key responsibilities include managing customer relationships, which requires clear communication and effective problem-solving skills. You will address customer queries and resolve complaints, coordinating with other departments as necessary to ensure a smooth experience for our clients. Maintaining accurate customer records is vital, wherein you will input, update, and track customer information diligently. Timely follow-ups with customers will be essential to nurture relationships and ensure customer needs are met.The ideal candidate should possess strong communication skills and the ability to handle customers with care and professionalism. Proficiency in MS Excel is necessary for data management and reporting, while familiarity with CRM software will help streamline processes and improve efficiency. A graduate degree is required, and candidates should have 0 to 2 years of experience in a similar role.This is a full-time position based in Guwahati, India, and it requires working from the office. Female candidates are encouraged to apply. We invite individuals who are eager to grow and contribute positively to our customer relations team.
View all details
  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Guwahati
Aviation Customer Relationship Airline Customer Service Communication Skills
As an Airlines Executive, you will play a critical role in ensuring smooth operations within the airline industry. This position is based in Guwahati and is ideal for individuals who have recently completed their 12th grade and are looking to start their career.Key Responsibilities:- Customer Service: You will assist passengers with inquiries, check-ins, and provide information about flight schedules, ensuring that their travel experience is smooth and enjoyable.- Reservation Management: You will handle booking processes, including changes and cancellations, ensuring that all records are accurately maintained in the system.- Flight Coordination: You will work closely with flight crews and airport staff to ensure on-time departures and arrivals, addressing any issues that may arise during operations.- Documentation Support: You will assist in preparing and managing necessary travel documentation, ensuring compliance with airline policies and regulations.- Problem Solving: You will address passenger concerns and feedback promptly, working towards resolving issues to enhance customer satisfaction.Required Skills and Expectations:Candidates should have excellent communication skills, allowing for effective interaction with passengers and team members. A strong customer service orientation is essential, as the role involves addressing queries and concerns proactively. Additionally, you should be detail-oriented and organized to manage various tasks efficiently. Basic computer skills are important for handling booking systems and documentation. A willingness to learn and adapt in a fast-paced environment is also expected. This is a full-time position and requires attendance at the office for daily operations.
View all details
  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Guwahati
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are seeking a dedicated Airport Executive to join our team in Guwahati. As an Airport Executive, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. This is a full-time position suitable for candidates with little to no experience.Key Responsibilities:- Passenger Assistance: Help passengers with queries, check-in procedures, and boarding processes to ensure a pleasant travel experience.- Baggage Handling: Oversee the proper handling and distribution of passenger luggage, ensuring items are delivered safely and promptly.- Security Checks: Assist with security procedures, ensuring compliance with aviation safety regulations and maintaining a secure environment.- Customer Service: Respond to passenger concerns and complaints professionally, providing solutions to enhance their journey.- Coordination with Authorities: Liaise with airport staff, airlines, and security personnel to ensure efficient operations and adherence to protocols.Required Skills and Expectations:Candidates should possess strong communication skills, enabling them to interact effectively with passengers and staff. A friendly and approachable demeanor is essential, as customer service is a core aspect of this role. Basic computer skills are expected for handling check-in processes and managing passenger information. The ideal candidate should demonstrate teamwork and the ability to work well under pressure. Punctuality and reliability are crucial, given the dynamic environment of an airport. As this role requires working directly with the public, a positive attitude and willingness to assist others are highly valued.
View all details
  • Fresher
  • Guwahati
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Guwahati. This is a full-time role suitable for freshers who have completed their 12th grade. You will play a key role in assisting customers and ensuring their satisfaction while working from home.Key Responsibilities:1. Customer Support: You will respond to customer inquiries via phone, email, or chat, providing accurate information about our products and services.2. Problem Resolution: Address and resolve customer complaints or issues in a timely manner, ensuring a positive experience for every customer.3. Product Knowledge: Learn and maintain a deep understanding of our offerings to assist customers effectively and confidently.4. Feedback Collection: Gather customer feedback and inputs, relaying this information to relevant teams to help improve our services.5. Record Keeping: Maintain detailed and accurate records of customer interactions in our database, ensuring that all information is updated.Required Skills and Expectations:Candidates should possess strong communication skills, with a clear and friendly voice to engage customers effectively. You should be patient, understanding, and able to work under pressure. Basic computer skills are essential for managing databases and customer communication tools. Attention to detail is important for accurately documenting customer interactions. A proactive attitude and the ability to work independently in a remote setting are essential for this role.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Guwahati
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Guwahati. This entry-level position is ideal for individuals passionate about the airline industry and customer satisfaction.As an Airline Customer Service Executive, you will be the first point of contact for our customers, providing exceptional service and support throughout their travel experience. Key Responsibilities:- Customer Interaction: You will greet passengers, assist with inquiries, and provide information about flights, schedules, and services to ensure a smooth travel experience.- Ticketing and Reservations: Assisting customers with ticket bookings, changes, and cancellations while ensuring all transactions are processed efficiently.- Problem Resolution: Addressing customer complaints and concerns effectively, aiming for quick and satisfactory resolutions to enhance customer loyalty.- Documentation: Maintaining accurate records of customer interactions and transactions to help with future communications and provide valuable feedback to the management team.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess strong communication skills in both English and local languages. A friendly and approachable demeanor, along with the ability to handle challenging situations, is essential. Basic computer skills and a willingness to learn are also important. You should be a team player, ready to work in a fast-paced environment, and remain flexible regarding work hours, including weekends and holidays.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Operations Staff Ground Staff Executive Ground Handling Staff Ground Management Air Ticketing Executive Passport Checking Officer Customer Support Cabin Crew Air Cargo Airport Staff Avionics Aviation
As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring smooth airport operations and providing excellent service to travelers. Your primary responsibilities will include:- Passenger Check-in Assistance: Help passengers with the check-in process by verifying tickets and issuing boarding passes to ensure they board their flights smoothly.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that each passenger's bags are handled safely and arrive at the correct destination.- Customer Service: Address passenger inquiries and provide information about flight schedules, ticketing, and airport facilities to enhance their travel experience.- Coordination with Flight Crew: Work closely with airline pilots and cabin crew to ensure all necessary procedures are followed before takeoff, contributing to flight safety.- Emergency Response: Be prepared to assist in emergency situations by following established protocols, ensuring passenger safety and compliance with airport regulations.To qualify for this position, candidates should possess the following skills and expectations:- Strong communication skills to interact effectively with passengers and colleagues.- A friendly and approachable demeanor to deliver positive customer service experiences.- Basic problem-solving skills to assist passengers with various inquiries and issues.- Teamwork abilities to collaborate with fellow staff members and ensure efficient airport operations.- A high level of responsibility and attention to detail for tasks like baggage handling and safety procedures.Candidates should have completed at least their 12th grade, and experience is valuable but not mandatory, as training will be provided for new employees.
View all details

Financial Service Executive - Full Time

Amolakshaya Trade and Credit Pvt Ltd

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Guwahati
Interpersonal Skills Financial Markets Insurance Products Client Relationship Management Customer Service
Financial Services Executive (Sales, Operations & Stock Market Dealer)Company: AMOLAKSHAYA TRADE AND CREDIT PVT LTDLocation: Chatribari, Guwahati, AssamJob Type: Full-Time PermanentExperience: Fresher to 2 YearsEducation: Graduate (Minimum)About UsEstablished in 2001, AMOLAKSHAYA TRADE AND CREDIT PVT LTD has successfully completed 25 years of trusted service in the financial services industry. We provide comprehensive financial solutions and have built lasting relationships through integrity, professionalism, and client-centric service.Our Services- Stock Broking (Equity, F&O, Commodity & Currency)- Mutual Funds- IPO Investments- Demat & Trading Accounts- Life & Health Insurance- Financial Planning & Wealth ManagementJob OverviewWe are looking for a dynamic, customer-focused, and proactive Financial Services Executive to support our sales, client servicing, operations, and stock market dealing activities. This is an excellent opportunity for candidates looking to build a long-term career in the financial services industry.Key Responsibilities- Generate new business through referrals, telecalling, networking, and client meetings.- Build and maintain strong relationships with existing and prospective clients.- Promote Demat & Trading Accounts, Mutual Funds, IPOs, Life Insurance, Health Insurance, and other financial products.- Execute Equity, F&O, Commodity, and Currency trades as per client instructions.- Process Mutual Fund transactions and assist with Demat account opening.- Coordinate insurance renewals, documentation, and investment-related processes.- Resolve client queries and provide prompt after-sales support.- Maintain client records using CRM and MS Excel.- Coordinate with exchanges, AMCs, insurance companies, and internal teams for seamless operations.- Ensure compliance with regulatory guidelines and internal policies.Desired Skills- Good communication and interpersonal skills.- Customer-oriented with a proactive approach.- Basic knowledge of MS Office and email.- Strong logical thinking and attention to detail.- Sales aptitude with excellent follow-up skills.- Willingness to learn and grow in the financial services industry.Eligibility- Graduate in any discipline.- Freshers are welcome to apply.- Experience in Banking, Stock Broking, Mutual Funds, Insurance, or Financial Services will be an advantage.- NISM Certification (or willingness to obtain it after joining) will be an added advantage.
View all details
  • 1 - 5 yrs
  • 2.0 Lac/Yr
  • Guwahati
Receptionist Activities Problem Solving Customer Service Telephone Handling Coordination Skills Front Desk Basic Computer Skills
We are seeking a Front Office Executive to manage our reception area and create a welcoming environment for visitors in Guwahati. The ideal candidate will have 1 to 5 years of experience and should have completed at least 12th grade.Key Responsibilities:1. Greeting Visitors: Welcome guests, clients, and employees with a friendly demeanor, ensuring everyone feels comfortable and valued.2. Managing Phone Calls: Answer, screen, and direct phone calls efficiently, taking messages when necessary and ensuring all inquiries are addressed promptly.3. Handling Mail and Packages: Receive, sort, and distribute incoming mail and packages, as well as prepare outgoing mail for dispatch.4. Maintaining the Reception Area: Keep the front office organized and tidy, including managing supplies and ensuring a professional appearance.5. Scheduling Appointments: Coordinate and schedule meetings and appointments, managing calendars, and ensuring all participants are informed.Required Skills and Expectations:Candidates should possess strong communication abilities, both verbal and written, to interact effectively with diverse individuals. Proficiency in basic computer skills is essential for handling administrative tasks. The candidate must demonstrate organizational skills, ensuring that priorities are managed efficiently in a fast-paced environment. Adaptability and a positive attitude are vital when facing challenges. A keen attention to detail and a customer-focused approach will lead to success in this role.
View all details
  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Guwahati
Passenger Handling Baggage Handling Customer Service Customer Support Boarding Pass Executive Safety & Security Safety Security Officer Operational Support Operational Executive Excellent Communication Interpersonal Skills Customer Service Orientation Problem Solving Teamwork Coordination
Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per month
View all details
  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.
View all details
Data Management Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Coordination Skills Front Desk Basic Computer Skills Administrative Skills Microsoft Office Presentable
We have vacant of 15 Front Office Executive Jobs in Manali (Himachal Pradesh) Experience Required : 1 Year Educational Qualification : 12th Pass, 10th Pass, B.A Skill Data Management, Customer Service, Receptionist Activities, Interpersonal Skills, Problem Solving, Telephone Handling, Convincing Power, Coordination Skills, Front Desk, Basic Computer Skills, Administrative Skills, Microsoft Office, Presentable etc.
View all details
Customer Relationship Personality Development Airline Operations Airline Customer Service Aviation Communication Skills Good Communication Skills Passenger Service
We are looking for 28 Airlines Executive Posts in Hyderabad, Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar Sector 25, Chandigarh, Shimla, Srinagar, with deep knowledge in Customer Relationship, Personality Development, Airline Operations, Airline Customer Service, Aviation, Communication Skills, Good Communication Skills, Passenger Service and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Sc
View all details
  • Fresher
  • 3.0 Lac/Yr
  • Airport Guwahati
Airport Ticketing Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Basic Computer Skills Airline Operations
THIS IS FLY HIGH AVIATEINTERESTED CANDIDATE WHO WANTS TO WORK INSIDE THE AIRPORT (AVIATION SECTOR) THIS IS THE RIGHT PLACE. WE HIRE CANDIDATE THROUGH INTERVIEW, AFTER PROVIDING TRAINING CANDIDATE DIRECTLY PLACED INSIDE THE AIRPORTCONTACT-7578826287
View all details
Customer Relationship Airport Operation Guest Handling Passenger Handling
We have vacant of 36 Airport Guest Relationship Executive Jobs in Guwahati, Siliguri, Darjeeling, Koch Bihar, Jalpaiguri, Kolkata South, Kolkata, Diamond Harbour, South 24 Parganas, Nalanda, Jhajha, Jamui, Nadia, for Freshers Educational Qualification : Higher Secondary, B.A Skill Customer Relationship, Airport Operation, Guest Handling, Passenger Handling etc.
View all details

B.A Freshers For Bank Operation Executive

Scinext Group Skills & Technology Private Limited

Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry Documentation Microsoft Word Air Ticketing Strategic Communication Powerpoint Growth Strategy Convincing Power Communication System Computer Literate PPT
Axis Bank Young Bankers Program (ABYBP) Profile: Assistant Manager Axis Bank CTC: 4.42 LPA (Including Bonus & Benefits) Location: PAN India Program Details:4 Months Residential Training @ Manipal Academy, Bengaluru (5K/month stipend)3 Months Internship at Axis Bank branches5 Months On-the-Job Training (Full Salary)PG Diploma in Banking Services from MAHE after completion Eligibility:Graduate / Postgraduate (Any Stream) Min. 50% Marks or Final Year StudentsAge: Up to 30 YearsGood Communication Skills Benefits:Earn while you learnAssured job as Assistant Manager in Axis BankProfessional training + career growth in BFSI sector
View all details

Area Sales Manager / Executive

Apple Energy Pvt Ltd

Client Management Sales Team Work Field Sales Field Survey Customer Retention Client Relationship Distributor Handling Organizational Management Negotiation Skills Dealer Development Territory Sales Area Sales
Qualification: BE/Diploma (Mechanical/Automobile)/ MBA (In Marketing)Experience: 2-3 years (In Marketing)Languages Known: Regional Language & English*Candidate must have experience in Garage Equipment & Car Care Products.Developing sales strategies and plans to achieve sales and profit goals by leading, developing, and motivating sales associatesCollecting customer feedback and providing updates to senior management.Ensuring compliance with all company, state, and federal laws and regulationsUtilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.Developing and sustaining long-term relationships with customers.Collecting customer feedback and market research.
View all details
  • 4 - 5 yrs
  • Guwahati
CCE Customer Management Client Administration Customer Relationship Customer Manager
A leading automobile company based in Assam looking out for CUSTOMER CARE MANAGER with excellent skills into Managerial level.-Supervise customer service team-Improve policies and processes-Develop goals and report progress
View all details

Back Office Executive (Freshers) Guwahati

Freelance Consulting Services

  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Guwahati
Back Office Processing Coordination Skills Customer Care Back End Processing Basic Computers Typing Skills Basic Computer Skills Data Entry
Job Opening for Back Office Executive Qualification: H.S / GraduateExperience: 0 to 2 yearsSalary: 8k to 12k per monthResponsibilities: Need to know basic computer Report preparation Need to communicate and coordinate with clients
View all details

Urgent Requirement For Recovery Specialist

Mazumder Technology Private Limited

Good Communication Skills Basic Computer Skills Excel Customer Handling Executive
Hiring Alert Remote Opportunity Recovery Executive / Telecaller (Bajaj Finance - 3rd Party)We are currently hiring Collection Recovery / Telecalling / Recovery Experts to work with a third-party agency on behalf of Bajaj Finance. This is a completely remote opportunity, ideal for dedicated professionals looking for stable work-from-home roles. Role: Recovery Executive / Telecalling Agent Work Mode: 100% Remote (work from home) Working Hours: 9:00 AM to 6:00 PM Salary Range: 10,000 35,000 (performance-based) Requirements: Laptop/Desktop and a stable internet connection are mandatoryWe are looking for serious, hardworking individuals with experience or strong interest in collection and recovery services. If you are self-motivated, disciplined, and can deliver consistent performance from home this role is for you. Apply only if you're ready to work with commitment and dedication. Interviews are ongoing dont miss this opportunity!Send your CV via WhatsApp to: 9394773474
View all details
Back Office Processing Customer Care Back End Processing Typing Skills Basic Computer Skills Coordination Skills Basic Computers
Job Openings for 25 Back Office Executive Jobs for Freshers in Guwahati Airport, Shillong, Kohima, having Educational qualification of : Higher Secondary, Secondary School, B.Com with Good knowledge in Back Office Processing, Customer Care, Back End Processing, Typing Skills, Basic Computer Skills, Coordination Skills, Basic Computers etc.
View all details

Fresher hiring for Airlines Executive

Skyview India Academy Private Limited

  • Fresher
  • 6.0 Lac/Yr
  • Guwahati
Customer Relationship Airline Customer Service Airline Operations Personality Development Aviation
We are looking for 15 Airlines Executive Posts in CHAPARMUKH, with deep knowledge in Customer Relationship, Communication Skills and Required Educational Qualification is : Higher Secondary
View all details

Hiring Freshers || Airport Guest Relationship Executive

Skyview India Academy Private Limited

Customer Relationship Airport Operation Customer Support Ground Management Airline Customer Service Customer Service Airline Operations Good Communication Skills Guest Handling Ground Staff Activities Ground Operation Passenger Handling
responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.
View all details
  • 1 - 7 yrs
  • 1.5 Lac/Yr
  • Paltan Bazaar Guwahati
Event Coordination Food Safety Food Presentation Customer Service
As an F&B Executive, you will play a vital role in managing food and beverage operations. Your focus will be on ensuring excellent service delivery and customer satisfaction.Key Responsibilities:- Oversee Daily Operations: Manage day-to-day activities in the food and beverage department to ensure smooth operations and timely service.- Maintain Standards: Ensure all food and drink served meet health, safety, and quality standards to provide a safe and enjoyable experience for customers.- Supervise Staff: Train and guide team members to deliver high-quality service and foster a positive work environment.- Customer Interaction: Engage with guests to understand their needs and preferences, handling any complaints or feedback promptly and professionally.- Inventory Management: Monitor stock levels, order supplies and manage inventory effectively to minimize waste and maintain cost control.- Sales and Promotions: Assist in developing and implementing promotional activities that drive sales and enhance guest experiences.Required Skills and Expectations:A successful candidate will have 1 to 7 years of experience in food and beverage service and should have at least completed the 12th grade. Strong communication and interpersonal skills are essential to interact well with guests and team members. You should have good organizational skills to manage tasks efficiently and be adaptable to fast-paced environments. A keen eye for detail and a passion for the food and beverage industry will help you excel in this role. Teamwork and leadership qualities are also important to create a cohesive team atmosphere.
View all details
  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for a motivated Airlines Executive to join our team in Guwahati. As an entry-level position, this role is perfect for individuals with a passion for the aviation industry and a desire to learn. Key responsibilities include:1. Customer Service: Assist passengers with inquiries, providing information about flights, schedules, and ticket bookings to ensure a smooth travel experience.2. Ticketing and Reservations: Process ticket bookings and modifications, handling cancellations and refunds while ensuring compliance with airline policies.3. Check-in Assistance: Help passengers during the check-in process, verifying their identification and travel documents to maintain safety and security.4. Flight Coordination: Collaborate with flight crews and airport staff to ensure timely departures and arrivals, addressing any issues that may arise.5. Record Keeping: Maintain accurate records of transactions and customer interactions, contributing to efficient operations and reporting.Required skills and expectations include:- Strong communication skills to interact effectively with customers and team members.- Basic computer skills for handling bookings, managing databases, and using airline software.- A friendly attitude and ability to work in a fast-paced environment, handling stress and unexpected situations.- Attention to detail to ensure accurate processing of bookings and adherence to airline policies.- A willingness to learn about the aviation industry and grow within the role.Candidates should be enthusiastic, customer-focused, and ready to contribute positively to our service team.
View all details
  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Guwahati
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Executive to join our team in Guwahati. This entry-level position is ideal for candidates with a passion for the aviation industry and provides an excellent opportunity for newcomers to develop their careers.Key Responsibilities:1. Customer Service: Provide friendly and efficient assistance to passengers, addressing their inquiries and needs throughout their airport experience.2. Check-In Support: Assist passengers during the check-in process, ensuring that documents are in order and bags are tagged correctly.3. Boarding Operations: Facilitate smooth boarding procedures by guiding passengers to the correct boarding gates and ensuring timely departures.4. Safety Compliance: Adhere to all safety protocols and regulations while ensuring the welfare of travelers in the airport environment.5. Team Collaboration: Work closely with other airport staff to maintain a coordinated workflow and enhance overall operational efficiency.Required Skills and Expectations:Candidates should have completed at least their 10th grade education. Strong communication skills are essential, as you will be interacting with passengers and team members. A helpful attitude and willingness to assist are crucial for providing excellent service. Basic problem-solving abilities and the ability to work in a fast-paced environment are important. Punctuality and teamwork are highly valued, as is a flexible approach to varying work hours in this bustling setting. Prior experience in customer service is a plus but not necessary.
View all details
  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Guwahati
Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for guests traveling through the airport. Your primary responsibilities will include:- Providing Customer Service: Assist travelers with inquiries and guide them throughout their airport experience, ensuring they feel welcomed and supported.- Handling Guest Complaints: Address any issues or concerns raised by guests promptly and effectively, striving to resolve them to ensure guest satisfaction.- Coordinating with Airport Staff: Collaborate with various airport departments to facilitate smooth operations and enhance guest experiences.- Promoting Airport Facilities: Inform guests about the services and amenities available at the airport, helping them make the most of their time.- Monitoring Guest Feedback: Collect and analyze feedback from guests to identify areas for improvement and enhance overall service quality.To excel in this role, you should possess strong communication and interpersonal skills, enabling you to connect effectively with travelers from diverse backgrounds. A friendly demeanor and the ability to handle stressful situations calmly are essential. Given that this role requires a minimum educational background of 10th grade, a willingness to learn and adapt will also be important. Proficiency in basic technology and digital communication tools will help you perform your tasks efficiently, especially since this is a work-from-home position. Additionally, a passion for travel and hospitality will contribute positively to your performance in this dynamic environment.
View all details

Hiring Freshers || Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.Key Responsibilities:- Customer Assistance: Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- Luggage Management: Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- Information Support: Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- Team Collaboration: Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.
View all details
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills Aviation
Job Openings for 50 Airport Executive Jobs for Freshers in Kolkata, Ranchi, Asansol, meghalaya, Birbhum, Bardhaman, Medinipur, Tripura Road, Guwahati, Durgapur, Tatanagar, Jamshedpur, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airport Ticketing, Airline Operations, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills, Aviation etc.
View all details
Air Ticketing Aviation Customer Handling Cabin Crew Activities Hostess Activities Passenger Service Executive Good Communication Skills Grooming Passenger Handling
We are looking for 35 Airlines Cabin Crew Posts in Kolkata,Darjeeling,Kharagpur,Asansol,Jamshedpur,Birbhum,Howrah,North 24 Parganas,South 24 Parganas,Dispur, Guwahati, with deep knowledge in Air Ticketing,Aviation,Customer Handling,Cabin Crew Activities,Hostess Activities,Passenger Service Executive,Good Communication Skills,Grooming,Passenger Handling and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree
View all details
Customer Customer Management Aviation Ground Staff Guest Handling Guest Relation Executive Customer Care Associate Cargo Handling Ground Management Passenger Handling Interpersonal Skills Hospitality Airport Cargo Airline Operations
Hiring for 120 Airline Ground Staff Jobs in Kolkata,Patna,Asansol,Bhubaneswar,Gaya,Ranchi,jharkhnd,Durgapur,Malda,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Diploma, B.A, Other Bachelor Degree with Good knowledge in customer s,Customer Management,Aviation,Ground Staff,Guest Handling,Guest Relation Executive,Customer Care Associate etc. #If you have any queries, you can contact this number- +91 8961167542# To apply send your CV/Resume to this Whatsapp number- 8961167542/ Email- interjetplacement@gmail.com
View all details

Female - Customer Care Executive - Full Time

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Borbari Guwahati
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management
CUSTOMER CARE EXECUTIVE - BORBARI, GUWAHATIWe are looking for a Customer Care Executive, responsible for handling customer queries, resolving complaints, providing product/service information, and ensuring customer satisfaction. The role involves answering calls, emails, or chats, maintaining customer records, and coordinating with other teams when required.
View all details

Urgent Requirement For Sales Executive Freshers

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Guwahati
Communication Skills Customer Handling Basic Computer Skills MS Office
Job Title: Sales Executive (Calling Process)We are looking for a dynamic and enthusiastic Sales Executive to join our calling process team.Job Responsibilities:Handle inbound and outbound customer calls professionally.Explain products/services and convert leads into sales.Build and maintain strong customer relationships through effective communication.Address customer queries and provide timely support.Maintain accurate call records and customer information using basic computer applications.Requirements:Gender: MaleExperience: 0-3 yearsQualification: Graduate
View all details

Front Office Executive (Female)

Lakshmi North East Solutions (LNES)

  • 2 - 5 yrs
  • 4.0 Lac/Yr
  • Guwahati
Customer Service Receptionist Activities Administrative Skills Coordination Skills Problem Solving Basic Computer Skills Front Desk Data Management Microsoft Office Presentable
Candidate should be well organized, smart and pleasing personality. The ideal candidate should be matured enough to handle the front office operations as well as courteous visitors and guests greeting. The position holds the following eligibility criteria: Required skills & criteria: Diploma or Graduate in any discipline Min 5 yrs of experience as receptionist/ front office executive Proficiency in basic computer applications (MS Word, Excel, email) Preference to be given to married female candidates.Job Responsibilities: Greet and welcome guests & visitors with courtesy and be professional at all times. Answer phone calls, record messages and direct inquiries to the concerned person/ authority. Maintain visitor log register, including details and purpose of the visit and the concerned authority whom to meet. Provide administrative and clerical support like photocopying, filing documents, drafting emails to vendors/clients, & dispatch documents, etc. to site and necessary site coordination post-dispatch. Track office supplies and place orders as and when required. Assist during conducting interviews and make necessary arrangements for the candidates to wait and sit comfortably in the lobby/ reception area. Maintain front desk discipline, cleanliness and office decorum. Coordinate with clients or vendors and schedule meetings with them, if necessary.
View all details
  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for a motivated Airlines Executive to join our team in Guwahati. The ideal candidate will support various airline operations and assist customers with their travel needs.Key Responsibilities:- Customer Service: Interact with customers to address their inquiries and assist with bookings, ensuring a friendly and helpful approach.- Ticketing Assistance: Help customers in the ticketing process, including issuing tickets and managing changes or cancellations to travel plans.- Flight Information Management: Provide accurate information regarding flight schedules, delays, and cancellations to keep customers informed.- Documentation Handling: Assist in preparing and organizing travel documents, ensuring all paperwork is correct and complete.- Collaboration with Team: Work closely with other team members to ensure smooth operations and effective communication throughout the airline services.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers and team members effectively.- Attention to Detail: Ability to pay attention to details is crucial, as accuracy in paperwork and ticketing is required.- Team Player: Willingness to collaborate and support colleagues in a fast-paced work environment is important.- Basic Computer Skills: Familiarity with computers and basic software is necessary for handling bookings and information effectively.- Positive Attitude: A customer-oriented mindset and a positive attitude towards problem-solving will enhance the customer experience.
View all details
  • 3 - 9 yrs
  • Guwahati
Customer Service Inventory Control Supply Chain Key Account Executive Billing Credit Analyst Audit Finance Analyst Walk in
Managing Depo operations including Commercial Matters, Receivables Management, CFA Operation Management, Statutory and Regulatory Compliance,Customer Service, Supply Chain Operation, Order Fulfillment, Inventory Management, Claim settlement, Destruction of date expired medicines, etc.Responsible for compliance of all statutory norm regarding warehouse / CFA operations.Manage all Account Receivable operations including Billing, A/R & Credit control reviews.Monitoring Key accounts (their credit limit, credit period and overdue).Presenting cheque bouncing analysis report to management on actual collection received.
View all details
View More Jobs

Apply to 51 Customer Care Executive Job Vacancies in Guwahati

  • Guwahati Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs