We are looking for a motivated Airlines Executive to join our team in Guwahati. As an entry-level position, this role is perfect for individuals with a passion for the aviation industry and a desire to learn.
Key responsibilities include:
1. Customer Service: Assist passengers with inquiries, providing information about flights, schedules, and ticket bookings to ensure a smooth travel experience.
2. Ticketing and Reservations: Process ticket bookings and modifications, handling cancellations and refunds while ensuring compliance with airline policies.
3. Check-in Assistance: Help passengers during the check-in process, verifying their identification and travel documents to maintain safety and security.
4. Flight Coordination: Collaborate with flight crews and airport staff to ensure timely departures and arrivals, addressing any issues that may arise.
5. Record Keeping: Maintain accurate records of transactions and customer interactions, contributing to efficient operations and reporting.
Required skills and expectations include:
- Strong communication skills to interact effectively with customers and team members.
- Basic computer skills for handling bookings, managing databases, and using airline software.
- A friendly attitude and ability to work in a fast-paced environment, handling stress and unexpected situations.
- Attention to detail to ensure accurate processing of bookings and adherence to airline policies.
- A willingness to learn about the aviation industry and grow within the role.
Candidates should be enthusiastic, customer-focused, and ready to contribute positively to our service team.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata