Airlines Executive || Freshers & Experienced

  • icon job experience 0 - 1 Years
  • icon job opening 20 Openings
  • icon salary 5.5 - 6.5 Lac/Yr
  • icon job posting Posted 45 days ago
  • Face-to-Face interview Face-to-Face interview
  • icon job location Guwahati
Key Skills

Aviation Customer Relationship Airline Customer Service Communication Skills

Job Description

As an Airlines Executive, you will play a critical role in ensuring smooth operations within the airline industry. This position is based in Guwahati and is ideal for individuals who have recently completed their 12th grade and are looking to start their career.

Key Responsibilities:

- Customer Service: You will assist passengers with inquiries, check-ins, and provide information about flight schedules, ensuring that their travel experience is smooth and enjoyable.

- Reservation Management: You will handle booking processes, including changes and cancellations, ensuring that all records are accurately maintained in the system.

- Flight Coordination: You will work closely with flight crews and airport staff to ensure on-time departures and arrivals, addressing any issues that may arise during operations.

- Documentation Support: You will assist in preparing and managing necessary travel documentation, ensuring compliance with airline policies and regulations.

- Problem Solving: You will address passenger concerns and feedback promptly, working towards resolving issues to enhance customer satisfaction.

Required Skills and Expectations:

Candidates should have excellent communication skills, allowing for effective interaction with passengers and team members. A strong customer service orientation is essential, as the role involves addressing queries and concerns proactively. Additionally, you should be detail-oriented and organized to manage various tasks efficiently. Basic computer skills are important for handling booking systems and documentation. A willingness to learn and adapt in a fast-paced environment is also expected. This is a full-time position and requires attendance at the office for daily operations.
  • Experience

    0 - 1 Years

  • No. of Openings

    20

  • Education

    12th Pass

  • Role

    Airlines Executive

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face Interview Location

    India

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