As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs by managing ticket bookings and providing excellent service.
**Key Responsibilities:**
- **Ticket Booking:** Handle ticket reservations accurately, ensuring that all customer details are correctly entered into the system.
- **Customer Service:** Provide support to clients by answering inquiries, addressing concerns, and offering travel advice to enhance their overall experience.
- **Documentation:** Prepare and verify travel documents for customers, ensuring compliance with airline policies and regulations.
- **Payment Processing:** Assist customers with payment transactions, including issuing tickets and handling refunds when necessary.
- **Collaboration:** Work closely with airlines and other travel agencies to secure the best fares and options for customers.
- **Problem Solving:** Identify issues that arise during the booking process and resolve them efficiently to minimize inconvenience for clients.
**Required Skills and Expectations:**
A successful candidate should have a basic understanding of ticketing and airline operations, even without prior experience. Strong communication skills are essential for effectively interacting with customers and colleagues. Attention to detail is vital to manage reservations correctly and maintain accurate records. A willingness to learn and adapt in a fast-paced environment will greatly contribute to your success in this role. Proficiency in computer applications is important for managing bookings and transactions efficiently. Candidates should be reliable and demonstrate a positive attitude toward customer service.
Experience
0 - 1 Years
No. of Openings
76
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, Travel Allowance (TA), Petrol Allowance, Internet Allowance, Health Insurance, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata