24

Customer Relationship Executive Fresher Jobs in Guwahati

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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.
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  • 0 - 5 yrs
  • 1.5 Lac/Yr
  • Guwahati
Good Communication Skills Convincing Power Customer Relationship Management Skills Lead Generation Field Sales
We are hiring Solar Field Executives for our rooftop solar business in guwahati. Your primary role will be to attract new customers, explain the benefits of government solar subsidy schemes, and ensure approved bank loans for rooftop installations. You will have monthly targets for onboarding customers with completed loan approvals.Benefits:Fixed monthly salary +incentive as per target achieved. Mobile and travel allowance as per company policy. No deposit or uniform charges. Opportunity to learn solar business and sales. Responsibilities: Identify and approach potential customers in Guwahati nearby areas for solar rooftop installations. Explain benefits of PM Surya Ghar Yojana and other subsidy schemes. Guide customers through bank loan documentation and approval process. Achieve targets. Coordinate with bank partners. Requirements:12th pass or graduate. Bike and smartphone required for field travel. Basic English for customer and bank communication. Good convincing and area knowledge skills. Job Type: Full time, 6 days working, 09:30 to 19:00
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Customer Relationship Ticket Booking Air Ticketing
- Responsible for booking air tickets for customers based on their travel preferences and budget. This includes researching flight options, pricing, and availability to provide customers with the best options for their travel needs.- Assisting customers with inquiries related to flight schedules, ticket prices, baggage policies, and any other relevant information to help them make informed decisions about their travel plans.- Building and maintaining strong relationships with customers by providing excellent customer service, handling customer complaints or issues in a professional and timely manner, and ensuring customer satisfaction throughout the booking process.- Coordinating with airlines, travel agencies, and other relevant stakeholders to ensure smooth booking processes, resolve booking discrepancies, and handle any issues that may arise during the booking or travel process.- Keeping up-to-date with airline policies, industry trends, and changes in travel regulations to provide accurate and reliable information to customers.Skills and Expectations:- Excellent communication and interpersonal skills to interact effectively with customers and resolve any issues or concerns.- Strong attention to detail to accurately book tickets, confirm flight details, and ensure customer information is correct.- Ability to work efficiently in a fast-paced environment, multitask, and prioritize tasks to meet customer needs and booking deadlines.- Basic computer skills to navigate booking systems, research flight options, and communicate with customers via email or phone.
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Hiring Freshers || Sales Marketing Executive

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Guwahati
SALES and NEGOTIATION SKILL MARKETING PROMOTION CUSTOMER RELATIONSHIP INDUSTRY and PRODUCT KNOWLEDGE ORGANISATIONAL and ANALYTICAL SKILLS TECHNICAL and COMPUTER SKILLS BEHAVIORAL SKILLS
-Generate and qualify leads through various channels including walk-ins, referrals, and digital platforms.-Conduct site visits and property presentations for prospective buyers.-Negotiate deals and assist clients through the buying process, ensuring timely closure.-Maintain strong relationships with clients and provide after-sales support.-Assist in planning and executing marketing campaigns including digital marketing, social media, and local promotions.-Manage online property listings and update content regularly on real estate portals.-Analyze market trends and competitor activities to recommend marketing strategies.-Maintain accurate records of leads, follow-ups, and sales using CRM software.-Open to travel other cities of Assam and northeast to collect data of properties from the market which is further divided into multiple aspects and recording of the data.
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Customer Relationship Personality Development Airline Operations Airline Customer Service Aviation Communication Skills Good Communication Skills Passenger Service
We are looking for 28 Airlines Executive Posts in Hyderabad, Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar Sector 25, Chandigarh, Shimla, Srinagar, with deep knowledge in Customer Relationship, Personality Development, Airline Operations, Airline Customer Service, Aviation, Communication Skills, Good Communication Skills, Passenger Service and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Sc
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Customer Relationship Airport Operation Guest Handling Passenger Handling
We have vacant of 36 Airport Guest Relationship Executive Jobs in Guwahati, Siliguri, Darjeeling, Koch Bihar, Jalpaiguri, Kolkata South, Kolkata, Diamond Harbour, South 24 Parganas, Nalanda, Jhajha, Jamui, Nadia, for Freshers Educational Qualification : Higher Secondary, B.A Skill Customer Relationship, Airport Operation, Guest Handling, Passenger Handling etc.
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Ground Staff Air Ticketing Air Freight Air Cargo Air Hostess Air Traffic Control Air Cabin Crew Airport Ticketing Airport Operation Airport Executive Airport Representative Airport Supervisor Administration Back Office Sales Marketing Analyst Data Entry Operator Customer Relationship Customer Support
Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 40 Air Ticketing Staff Jobs in Guwahati, Vijayawada, Patna, Gaya, Darbhanga, Bhagalpur, Muzaffarpur, Raipur, Chhattisgarh, Bilaspur, Chhattisgarh, Delhi NCR, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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Fresher hiring for Airlines Executive

Skyview India Academy Private Limited

  • Fresher
  • 6.0 Lac/Yr
  • Guwahati
Customer Relationship Airline Customer Service Airline Operations Personality Development Aviation
We are looking for 15 Airlines Executive Posts in CHAPARMUKH, with deep knowledge in Customer Relationship, Communication Skills and Required Educational Qualification is : Higher Secondary
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Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.
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Aviation Customer Relationship Airline Customer Service Communication Skills
Job Openings for 20 Airlines Executive Jobs for Freshers in Coimbatore, Vijayawada, Hyderabad, Madurai, Hyderabad, Guwahati, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, Post Graduate Diploma, M.A, M.Arch, M.Com, M.Ed, M.Pharma, LLM, MVSC, Chartered Accountant with Good knowledge in Aviation, Customer Relationship, Airline Customer Service, Communication Skills etc.
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Customer Relationship Outbound Calling Customer Management Cold Calling Customer Service Customer Handling
Job Openings for 20 Customer Support Executive Jobs for Freshers in Guwahati, Shillong, Dima Hasao, Assam, Siliguri, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Management, Cold Calling, Customer Service, Customer Handling etc.
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Customer Care Executive

Skytech Aviation

Customer Relationship Customer Care Customer Support Call Center Customer Communication Customer Management
Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem.
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Customer Relationship Air Ticketing Ticket Booking
LARGEST AIRPORTS JOBSJob opening at Air Cargo ExecutiveHR#HIRING FOR:Air Cargo ExecutiveQualification required 8th,10th, 12th, Graduate, Post Graduate and Diploma HoldersFacilities: cab + Meal + Leaving + P.F + Medical + Insurance + ESI Facility + 8 Hours Duty Timing + 5 Days working + Over TimeFreshers and experienced candidates both can applyMale / Female both categoriesFor joining related detailsCall HR. HEAD
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Customer Support Executive

Skytech Aviation Services Pvt Ltd

Communication Skills Customer Care Customer Support Customer Management Customer Relationship
Hiring for 50 Customer Support Executive Jobs in Guwahati, Delhi, Hyderabad, Bangalore, for Freshers,Required Educational Qualification is : 10 pass, 12 pass , and Bachelor Degree with Good knowledge in Communication Skills, Customer Care, Customer Support, Customer Management, Customer Relationship etc.
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Sales Executive

Future Career

Direct Marketing Lead Generation Field Sales Negotiation Skills Communication Target Achievement Team Building Customer Relationship MIS Cold Calling Market Research Self Motivation.
Job Title: Sales ExecutiveJob Position : 5 nosJob Locations: Itanagar, Lower Assam, Shillong, Dimapur/Kohima, Upper AssamIndustry: Roofing & Construction MaterialsAbout the Client:Our client is a top-tier manufacturer and trailblazer in producing durable, high-quality roofing and decking solutions across India, designed to withstand extreme weather while ensuring insulation and low noiseJob Responsibilities: Identify and pursue sales opportunities through field visits, calls, and networking. Develop and maintain relationships with contractors, builders, and distributors. Present and promote roofing products to clients. Negotiate deals and achieve sales targets. Conduct market research and provide sales reports.Requirements: Qualification: Bachelors Degree (MBA preferred) Experience: 1-3 years (Knowledge of Roofing & Construction materials preferred. However, fresher with a passion for sales may apply). Strong communication and negotiation skills. Ability to work independently and travel within the assigned territory.Benefits: Competitive salary with performance-based incentives. Career growth opportunities. Travel allowances as per company policy.If you are a motivated sales professional looking to advance your career in a growingApply Now! Send your resume to hallmarkcaeersolutions@gmail.com Contact us at +91 9508522589 Visit www.hallmarkcareersolutions.in to learn more about current openings.
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Customer Service Executive

Aviation Resources

Customer Relationship Outbound Calling Customer Support Customer Management
Company DescriptionUrgently required for Customer Service Executive at airport Role DescriptionThis is a full-time on-site role for a Customer Service Executive at New Delhi Airport.An airport customer service executive, or agent, is responsible for helping passengers and airport staff before, during, and after their flights. They assist with check-ins, reservations, and complaints, and ensure passengers have a positive experience. Responsibilities Assisting passengers with special needs, Answering questions, Managing ticket reservations and changes, Handling customer complaints, and Meeting the needs and safety requirements of passengers and airport staff. QualificationsGraduation Excellent communication and customer service skillsAbility to remain calm and composed under pressureStrong problem-solving abilitiesPhysical fitness and ability to stand for long periodsKnowledge of safety and emergency proceduresAge :18 to 40Both male and female can apply!
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Customer Relationship Ticket Booking Air Ticketing
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.
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Ground Staff Cabin Crew Air Hostess Air Ticketing Customer Relationship Manager Customer Service Supervisor Aircraft Maintenance Technician Airport Operations Executive Airport Executive Airline Customer Service Back Office Executive HR Manager Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India
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Cabin Crew Air Hostess Ground Staff Air Ticketing Agent Airport Manager Air Ticketing Flight Attendant HR Executive HR Manager Data Entry Operator Back Office Operation Executive Customer Relationship Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Hiring Freshers || Airport Guest Relationship Executive

Skyview India Academy Private Limited

Customer Relationship Airport Operation Customer Support Ground Management Airline Customer Service Customer Service Airline Operations Good Communication Skills Guest Handling Ground Staff Activities Ground Operation Passenger Handling
responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.
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Customer Relationship Airport Passenger Service Associate Airline Customer Service Flight Attendant Flight Supervisor Guest Service Officer Airport Operation Airport Cargo Airport Ramp Airport Executive
We are looking for 30 Vacancy for AO and CS Ground Staff in Airport Posts in Bangalore, Chennai, Hyderabad, Guntur, Trivandrum/Thiruvananthapuram, Thrissur, Surat, Jammu, Bhubaneswar, Guwahati, with deep knowledge in Customer Relationship, Airport Passenger Service Associate, Airline Customer Service, Flight Attendant, Flight Supervisor, Guest Service Officer, Airport Operation, Airport Cargo, Airport Ramp, Airport Executive and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management
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Customer Relationship Air Ticketing Ticket Booking
LARGEST AIRPORTS JOBSJob opening at Airport Ticketing ExecutiveHR#HIRING FOR:Airport Ticketing ExecutiveAirlines jobs opened for Ground Staff, Cabin crew, Floor manager, Ticketing officer, Loader, Helper, trolley boy, Electrician, Computer operator, Food counter, Luggage counter, Security staff, And other different job category.Qualification required 8th,10th, 12th, Graduate, Post Graduate and Diploma HoldersFacilities: cab + Meal + Leaving + P.F + Medical + Insurance + ESI Facility + 8 Hours Duty Timing + 5 Days working + Over TimeFreshers and experienced candidates both can applyMale / Female both categoriesFor joining related detailsCall HR. HEAD
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Computer Customer Relationship Air Ticketing Ticket Booking
LARGEST AIRPORTS JOBSJob opening at Airport for ticketing officer & Ground staff or Drivers staffHR#HRINING FOR:1.Ground Staff: 22,500 to 28,5002.Cash Counter: 26,500 to 36,5003.Ticket Checker: 28,500 to 38,5004.Security Guard: 19,500 to 25,5005.Bouncer: 20,500 to 30,5006.Driver : 35,500 to 45,5007.Passport checker: 32,500 to 45,5008.Cabin crew: 35,500 to 48,5009.Security Supervisor: 28,500 to 42,500Airlines jobs opened for Ground Staff, Cabin crew, Floor manager, Ticketing officer, Loader, Helper, trolley boy, Electrician, Computer operator, Food counter, Luggage counter, Security staff, And other different job category.Qualification required 8th,10th, 12th, Graduate, Post Graduate and Diploma HoldersFacilities: cab + Meal + Leaving + P.F + Medical + Insurance + ESI Facility + 8 Hours Duty Timing + 5 Days working + Over TimeFreshers and experienced candidates both can applyMale / Female both categoriesFor joining related detailsCall HR. HEAD
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 40 Air Ticketing Executive Jobs in Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar, Chandigarh, Shimla, Ranchi, Bangalore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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Airport Ground Staff Flight Attendant Cabin Crew Air Hostess Air Ticketing Customer Relationship Executive Back Office Coordinator HR Admin Data Entry Operator Airline Customer Service Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This WhatsApp (HR-Vishal Mehra)ThanksRegards/Aviation Team
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Customer Customer Management Aviation Ground Staff Guest Handling Guest Relation Executive Customer Care Associate Cargo Handling Ground Management Passenger Handling Interpersonal Skills Hospitality Airport Cargo Airline Operations
Hiring for 120 Airline Ground Staff Jobs in Kolkata,Patna,Asansol,Bhubaneswar,Gaya,Ranchi,jharkhnd,Durgapur,Malda,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Diploma, B.A, Other Bachelor Degree with Good knowledge in customer s,Customer Management,Aviation,Ground Staff,Guest Handling,Guest Relation Executive,Customer Care Associate etc. #If you have any queries, you can contact this number- +91 8961167542# To apply send your CV/Resume to this Whatsapp number- 8961167542/ Email- interjetplacement@gmail.com
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Customer Service Guest Relations Hospitality Executive Passenger Support Cargo Handling Baggage Service Agent
As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.
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Walk-in Interview For Customer Service Executive

Skytech Aviation Services Pvt Ltd

Communication Skills Customer Relationship Executive
Customer service executives (CSEs) are responsible for ensuring customer satisfaction, loyalty, and business success. Some of their responsibilities include: Handling customer complaintsCSEs use problem-solving skills to analyze the cause of a problem, generate solutions, and implement a plan to resolve it. They should be able to do this quickly and professionally. Communicating with customersCSEs communicate with customers through email, phone, live interactions, or online chat. They should be able to provide accurate and timely information about products, services, and accounts. Training employeesCSEs may be responsible for hiring and training staff, including reviewing applications, conducting interviews, processing paperwork, and providing on-the-job training. Designing an efficient customer service processCSEs should be able to work in a fast-paced environment and handle multiple tasks simultaneously. They should also collaborate with other departments to ensure customer issues are resolved quickly and efficiently. Other responsibilities of CSEs may include: Ensuring customer satisfaction, Active listening, and Adaptability.
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Walk-in Walk-in Interview For Airport Staff

Skytech Aviation Services Pvt Ltd

Communication Skills Customer Sales Representative Customer Relationship Executive Team Leader Quality
Airport staff have many responsibilities, including ensuring the safety and comfort of passengers, managing operations, and providing customer service: Passenger servicesGreet passengers, check tickets and passports, and assign seats. Help passengers with inquiries, provide flight information, and direct them to the correct terminals. Assist passengers with disabilities, infants, and unaccompanied children. Baggage handlingCheck in baggage, weigh it, and tag it for the correct destination. Move luggage between check-in points and departure areas, and load and unload it from the plane. Ensure luggage is scanned and delivered safely. BoardingManage the check-in and boarding processes, and check boarding passes at the departure gate. OperationsCoordinate with ground crew to move aircraft, and assist with aircraft marshaling. Operate airport equipment like baggage carts, forklifts, and tugs. Respond to emergencies and incidents in a professional manner. Other responsibilitiesSell airline tickets and make reservations. Help passengers confirm flight and meal reservations. Store freight cargo in warehouses. Maintain accurate records of activities, such as passenger counts, baggage handling, and equipment maintenance.
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Hiring Fresher - Customer Care Executive - Guwahati

Lakshmi North East Solutions (LNES)

  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Guwahati
Customer Service Client Support Client Relations Customer Experience Customer Retention Client Communication Communication Skills Problem Solving Time Management Attention to Detail
- Respond to customer inquiries via phone, email, or live chat, providing information on services such as website development, app development, and cloud solutions.- Assist customers with understanding the scope of services offered by SIQUES EDUAID, including technical details, pricing, and timelines.- Act as the primary point of contact for clients throughout the project lifecycle, from initial inquiry to post-launch.- Provide regular updates on the status of website, app, or cloud development projects, ensuring clients are well-informed of milestones and timelines.- Handle technical issues or challenges clients may encounter during or after the completion of their projects.- Troubleshoot website or app performance issues, escalated customer complaints, or cloud service disruptions, collaborating with the technical team to resolve the issues quickly.- Assist new clients with the onboarding process, providing guidance on setting up and using the developed websites, apps, or cloud platforms.- Collect customer feedback to gauge satisfaction levels with the services provided.- Work with the development and design teams to improve products or services based on customer suggestions or recurring issues.- Maintain accurate and up-to-date records of client interactions, technical issues, and service requests in the CRM system.- Document and escalate recurring issues or suggestions to relevant departments for resolution or future product improvements.- Identify opportunities for upselling additional services, such as ongoing website maintenance, app updates, or advanced cloud features, based on customer needs.- Collaborate closely with web developers, app developers, and cloud engineers to ensure that customer requirements are accurately translated into project deliverables.- Stay up to date with the latest trends and technologies in website development, app development, and cloud solutions to better assist clients with their needs.
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Hiring Fresher / Telecalling Executive / B.A/B.B.A

Lakshmi North East Solutions (LNES)

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Guwahati
Telemarketing Cold Calling Lead Generation Customer Relationship Management Sales Support Follow Up Calls Client Engagement Sales Conversion Client Retention Market Research Sales Campaigns Customer Interaction Target Achievement
- Cold Calling: Reach out to potential customers through cold calling to generate interest in BENELLI GUWAHATI's automobile offerings, including motorcycles, accessories, and services.- Lead Qualification: Identify and qualify leads based on customer interest, ensuring a strong pipeline for the sales team.- Provide Information: Inform potential customers about the features, benefits, and pricing of BENELLI GUWAHATI's products, such as motorcycles, service packages, financing options, and accessories.- Answer Inquiries: Address customer inquiries regarding product availability, technical specifications, service offerings, and dealership promotions via phone calls.- Schedule Test Drives: Coordinate with interested prospects to schedule test drives at the dealership, ensuring a seamless experience for the customer.- Service Appointment Booking: Assist existing customers in booking service appointments for maintenance, repairs, or upgrades.- CRM Updates: Maintain accurate and up-to-date records of all customer interactions, including calls, emails, and appointments, in the companys CRM system.- Assist Sales Team: Provide support to the sales team by gathering information, providing leads, and ensuring smooth communication between potential clients and sales representatives.- Competitor Insights: Gather information on competitors' products, pricing, and promotions through customer feedback and market research.- Daily Reporting: Maintain records of all calls made, lead status, and conversion rates. Report daily activity to the sales or marketing team.- Complaint Resolution: Address customer complaints or concerns related to products, services, or billing in a professional and timely manner.- Record Keeping: Maintain and organize customer contact details, lead information, and sales records.- Customer Engagement: Engage customers with a friendly and enthusiastic tone, promoting the dealership as the go-to destination for premium motorcycles and related service
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Six Mile Guwahati
Guest Services Customer Relation Executive Reservation Management Guest Inqueries Front Desk Operations Hospitality Administrative Support Customer Satisfaction Guest Record Management Communication Skills Multitasking Time Management
- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).
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