Array ( [0] => customer-communication [1] => guwahati ) Customer Communication Jobs in Guwahati,Customer Communication Job Vacancies in Guwahati Assam
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Customer Communication Job Vacancies in Guwahati

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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Tripura Road Guwahati
Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills Customer Relationship
Back office refers to the non-client-facing departments of a company that handle administrative, support, and operational functions necessary for business functionality. Unlike the front office, these roles do not directly generate revenue but are crucial for efficiency, compliance, and maintaining records, including HR, IT, accounting, and data management.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Guwahati
Passenger Handling Baggage Handling Customer Service Customer Support Boarding Pass Executive Safety & Security Safety Security Officer Operational Support Operational Executive Excellent Communication Interpersonal Skills Customer Service Orientation Problem Solving Teamwork Coordination
Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per month
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Guwahati
Customer Manager Airport Supervisor Passenger Support Airline Operations Airline Customer Service Airport Operation Aviation Problem Solving Staff Management Ground Operation Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
We are looking for an Airport Manager to oversee airport operations in Guwahati. This role is ideal for individuals with a passion for the aviation industry, whether you are starting your career or have some experience.**Key Responsibilities:**- **Manage Daily Operations:** Ensure all airport functions run smoothly, from passenger check-in to baggage handling, to enhance the travel experience.- **Coordinate with Airlines:** Work closely with various airlines to ensure flight schedules are followed, coordinating departures and arrivals efficiently.- **Safety and Security Oversight:** Monitor airport safety and security procedures to comply with regulations and ensure passenger safety.- **Staff Management:** Supervise airport staff, providing guidance and support to enhance their efficiency and customer service skills.- **Handle Customer Complaints:** Address and resolve passenger issues quickly and effectively to maintain customer satisfaction and a positive airport atmosphere.- **Reporting:** Prepare reports and updates on airport operations, making sure all stakeholders are informed of any changes or issues.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to work effectively with various stakeholders. Attention to detail is crucial for ensuring safety and security compliance. Candidates should have the ability to work well under pressure, solve problems quickly, and adapt to changing situations. A basic understanding of airport operations and customer service principles will be an advantage. A positive attitude and a willingness to learn are essential for success in this role.
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  • 0 - 5 yrs
  • 15.0 Lac/Yr
  • Guwahati
Good Communication Good Communication Skills Customer Relationship
Key Responsibilities:1. Greet and welcome passengers on board: As a cabin crew member, you will be responsible for creating a welcoming atmosphere for passengers as they board the aircraft.2. Ensure passenger safety: Your primary duty is to ensure the safety and well-being of all passengers during the flight, including following safety procedures and protocols.3. Serve meals and beverages: Assist in serving meals and beverages to passengers during the flight, while also accommodating special dietary requests.4. Provide exceptional customer service: Offer high-quality customer service to passengers, address any concerns or requests, and ensure a pleasant flying experience.5. Assist during emergencies: Be prepared to assist passengers in case of emergencies, including providing first aid, evacuating the aircraft, and following safety protocols.Required Skills and Expectations:1. Excellent communication skills: You must have strong communication skills to interact effectively with passengers and colleagues.2. Ability to remain calm under pressure: Cabin crew members must stay calm and composed during emergencies or challenging situations.3. Physical fitness: The role requires standing for long periods of time and assisting with lifting luggage, so good physical fitness is essential.4. Team player: Ability to work well in a team environment and collaborate with other crew members to ensure a smooth flight experience.5. Attention to detail: Must have a keen eye for detail to follow safety procedures accurately and cater to passenger needs effectively.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Guwahati
Sales Home Loans Personal Loans Business Loan DSA Banking Insurance Customer Relationship Connector Communication Skills
We are hiring for India's largest DSAPosition - Sales Manager / Relationship Manager Qualification - Any GraduateWork Experience - 6 months to 3 years in Sales (NBFC, BFSI preferred)CTC - 2 to 7 LPA + incentive best in industry Location - GuwahatiJob Description: Positions open for dynamic sales professionals with excellent communication skills to build and maintain relationship with connectors, builders and CA firms, to achieve monthly targets on Personal loan, Business loan, LAP, Home loan and Insurance products.For interview, share your CV on WhatsApp - 7576805187e-mail - bsarma81@gmail.com
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.
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  • 0 - 1 yrs
  • 0.8 Lac/Yr
  • Female
  • Guwahati
Retail Sales Counter Sales Customer Management Sales Selling Skills Communication Skills Hard Working
Experience in fashion / cosmetics / jewellery sales (preferred, not mandatory)Ability to upsell and cross-sell productsHandling walk-in customers confidentlyManaging customer objections professionallyEncouraging repeat customers
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Looking For Customer Relationship Executive

Lakshmi North East Solutions (LNES)

  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Guwahati
Strategic Communication Outbound Calling Customer Retention
As a Customer Relationship Executive in Guwahati, you will be responsible for building and maintaining relationships with customers through strategic communication and outbound calling. Your key responsibilities include reaching out to customers to address their needs, resolving any issues they may have, and ensuring customer retention by providing exceptional service. To excel in this role, you should possess excellent communication skills, be able to effectively convey information to customers, and have a customer-centric approach. Additionally, you should be proactive in identifying customer needs and be able to work collaboratively with other team members to ensure customer satisfaction. A minimum of 1-2 years of experience in a similar role and a graduate degree are required for this full-time position.
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  • 1 - 7 yrs
  • 1.8 Lac/Yr
  • Guwahati
Good Communication Customer Management Email Marketing Email Writing Data Management Receptionist Activities Customer Service Microsoft Office Problem Solving Convincing Power Front Desk Basic Computer Skills
- Greet and welcome guests as soon as they arrive at the office: The front office executive is responsible for creating a positive first impression by warmly welcoming visitors.- Handling incoming calls and directing them to the appropriate department: It is essential to manage incoming calls efficiently to ensure smooth communication within the organization.- Managing emails and responding to inquiries promptly: The front office executive must be proficient in email writing and communication to address customer queries and concerns.- Maintain a clean and organized reception area: Keeping the front desk tidy and presentable is crucial for creating a professional and welcoming environment.- Assist in data management and documentation: The role involves organizing and maintaining records, ensuring data accuracy, and updating information as needed.Skills and Expectations:- Excellent communication skills: The candidate should be able to communicate effectively and professionally with visitors, clients, and colleagues.- Strong customer management abilities: Handling customer inquiries, complaints, and feedback efficiently is a vital aspect of the role.- Proficiency in Microsoft Office: The candidate must be adept at using Microsoft Office applications for tasks such as email management and data entry.- Problem-solving skills: The ability to think quickly and find solutions to unexpected challenges is essential for this role.- Convincing power: The front office executive should be persuasive in their interactions to handle difficult situations effectively.- Basic computer skills: Knowledge of basic computer operations is necessary for tasks such as email marketing, data entry, and document management.
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  • 0 - 5 yrs
  • 1.5 Lac/Yr
  • Guwahati
Good Communication Skills Convincing Power Customer Relationship Management Skills Lead Generation Field Sales
We are hiring Solar Field Executives for our rooftop solar business in guwahati. Your primary role will be to attract new customers, explain the benefits of government solar subsidy schemes, and ensure approved bank loans for rooftop installations. You will have monthly targets for onboarding customers with completed loan approvals.Benefits:Fixed monthly salary +incentive as per target achieved. Mobile and travel allowance as per company policy. No deposit or uniform charges. Opportunity to learn solar business and sales. Responsibilities: Identify and approach potential customers in Guwahati nearby areas for solar rooftop installations. Explain benefits of PM Surya Ghar Yojana and other subsidy schemes. Guide customers through bank loan documentation and approval process. Achieve targets. Coordinate with bank partners. Requirements:12th pass or graduate. Bike and smartphone required for field travel. Basic English for customer and bank communication. Good convincing and area knowledge skills. Job Type: Full time, 6 days working, 09:30 to 19:00
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  • 10 - 15 yrs
  • Guwahati
General Manager Sales Automobile Sales Dealership Sales Two Wheeler Sales Customer Handling Strong Leadership Leadership Communication OEM Coordination Compliance Problem Solving
We are looking for an experienced and dynamic General Manager (Business Head) to lead our HondaTwo-Wheeler dealership operations in Guwahati. The ideal candidate will be responsible foroverseeing all dealership functions, driving sales performance, ensuring superior customersatisfaction, and managing a high-performing team to achieve business targets.Key Responsibilities: Oversee day-to-day dealership operations, including sales, service, spares, finance, and administration. Develop and implement business strategies to achieve revenue, profitability, and customer satisfaction goals. Lead and motivate the sales and service teams to deliver exceptional performancen and meet OEM (Honda) standards. Monitor financial performance, manage budgets, and control operational costs. Maintain strong relationships with Honda officials, customers, and vendors. Ensure compliance with all dealership policies, manufacturer guidelines, andn statutory requirements. Plan and execute local marketing, promotional, and customer engagement activities. Regularly review customer feedback and take corrective actions to improve service quality. Drive digital transformation and process improvements within the dealership.Requirements: Bachelors degree or higher in Business Administration, Automobile Engineering, or a related field. 1015 years of proven experience in managing an automobile dealership (preferablyHonda Two-Wheeler or similar brands). Strong leadership, communication, and problem-solving skills. Excellent understanding of dealership operations, customer handling, and OEM coordination. Proven track record of achieving sales and service excellence.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Guwahati
Baggage Handler Baggage Service Management Baggage Service Executive Ground Operation Ground Staff Baggage Reconciliation System Endurance & Agility Time Management Problem-Solving Team Coordination Communication Skills Customer Service Orientation Adaptability Integrity and Honesty Team Spirit
Position OverviewA Baggage Handling Staff member (also known as a Baggage Handler or Ramp Agent) is responsible for ensuring the safe, timely, and efficient handling of passengers luggage and cargo at airports. The role involves loading and unloading baggage from aircraft, operating ground support equipment, maintaining safety on the ramp, and ensuring all baggage is properly tagged, transferred, and delivered.Key Responsibilities 1. Baggage OperationsLoad and unload passenger baggage, cargo, and mail from aircraft.Transport baggage between aircraft and terminals using trolleys, belt loaders, and other ground support equipment.Sort and route baggage according to destination and flight schedules.Ensure all baggage is correctly tagged and placed in designated containers or trolleys.Assist in baggage transfer between connecting flights. 2. Documentation & TrackingVerify baggage tags, flight numbers, and destination details before loading.Use baggage reconciliation systems (BRS) or scanners to track and confirm baggage movements.Report any damaged, untagged, or misplaced baggage to supervisors or customer service.Maintain accurate loading and unloading records as per airline and airport regulations. 3. Ground Equipment OperationSafely operate ground support equipment such as baggage tugs, dollies, belt loaders, and conveyor systems.Ensure proper maintenance checks before and after equipment use.Follow all safety procedures when operating near aircraft or on active ramps. 4. Safety & Security ComplianceAdhere strictly to airport ramp safety protocols and security standards.Ensure all baggage handling activities comply with DGCA and airline regulations.Wear personal protective equipment (PPE) at all times while on duty.Report any safety hazards, foreign objects, or equipment faults immediately. 5. Teamwork & CoordinationWork closely with ramp agents, ground supervisors, flight dispatch, and cabin crew.Coordinate during flight turnarounds to achieve on-time performance.Support other ground operations when required (cargo loading, aircraft cleaning, etc.). 6. Customer SupportAssist passengers with special baggage needs (e.g., fragile, oversized, or priority baggage).Handle baggage-related inquiries professionally in coordination with customer service teams.Ensure passengers property is handled with care and respect.Skills & CompetenciesKnowledge of baggage and ramp operationsUnderstanding of aircraft loading/unloading proceduresFamiliarity with baggage reconciliation and scanning systemsBasic computer and equipment handling skillsExcellent coordination and teamworkPhysical fitness and staminaStrong sense of responsibility and time managementAwareness of safety and security protocolsEducational QualificationMinimum: 10th / 12th pass (Higher Secondary)Preferred: Diploma or Certificate in Ground Handling / Aviation OperationsBasic English communication (written and verbal) requiredExperience06 years of experience in airport baggage handling or ramp operations preferredFreshers with aviation training may also applyWork EnvironmentBased at airport terminals or ramp areasShift-based work, including early mornings, nights, weekends, and holidaysOutdoor environment exposure to noise, heat, and weather conditionsRequires teamwork and strict adherence to safety and timingKey Performance Indicators (KPIs)On-time baggage loading/unloading performanceZero baggage damage or loss incidentsCompliance with safety and security regulationsTeamwork and coordination efficiency
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  • Fresher
  • 3.3 Lac/Yr
  • Airport Guwahati
Customer Relationship Customer Service Customer Support English Language Customer Calling Good Communication Desktop Support
hiring Qualification: - 10th, 12th Pass to graduate & Post Graduate. Fresher or Experience Both can apply SA , CSA , BR , BA , CCE, Electrician, Mechanical & Technical operator, Tag Boy , Food Counter , Luggage Counter , Front Desk, Helper, Loader, Security Supervise, Driver, Floor In-charge, etc.Company other Facilities; - Accommodation + Meal + Medical Facility + E.S.I + 2 rotational shift. (Morning or Evening) + 1 Week Off + Bonus + allowance + ConvinceJob location all over India , nearest to your district to the airport.Interested Job Candidates Call to HR for Need the other information for Job.Required Staff In Airlines for full time jobwe need only people those whom are really interested to be a part if the company..It's our new batch and last batch so contact fast...We have Opening for Ground Staff , Air Ticketing & Cabin Crew.Please go through the following process for apply :Salary :- Rs. 28,500 to 80,000/- , (According to your post and qualification)Freshers Or Experience both can apply..Hiring for:1. Ground Staff : 25,000 to 55,0002. Cash Counter : 30,000 to 60,0003. Cabin Crew : 40,000 to 80,0004. Security Guard : 20,000 to 38,0005. Food Counter : 15,000 to 28,0006. Security Supervisor : 25,000 to 45,000Facility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.contact-8638522576
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Cleaning and Sanitization Waste Disposal Inventory Management Equipment Handling Surface Care Guest Room Service Time Management Teamwork Communication Skills Adaptability Customer Service Orientation Problem-Solving Skills Confidentiality
Job Summary:The Housekeeping Staff is responsible for maintaining cleanliness, order, and hygiene across assigned areas such as guest rooms, hallways, restrooms, offices, and public spaces. The role ensures a safe, sanitary, and welcoming environment for guests, employees, and visitors.Key Responsibilities:Cleaning and MaintenanceSweep, mop, dust, vacuum, and polish floors and surfaces.Clean restrooms, replenish toiletries, and ensure sanitation standards are met.Change bed linens, make beds, and replace towels and amenities.Clean windows, mirrors, and glass surfaces.Dispose of trash and waste properly.Room and Area PreparationPrepare guest rooms or workspaces according to company standards.Arrange furniture, curtains, and other items neatly.Report any maintenance or repair needs to supervisors.Laundry and Linen CareCollect, wash, dry, iron, and fold linens and uniforms.Maintain proper inventory of clean and soiled linen.Inventory and SuppliesMonitor cleaning supplies and request replenishment when necessary.Store cleaning equipment safely and report damaged items.Guest InteractionRespond promptly and politely to guest or occupant requests.Maintain confidentiality and respect privacy at all times.Health and SafetyFollow safety protocols when using cleaning chemicals and equipment.Adhere to infection control and hygiene standards.Report any hazards or accidents immediately.Required Skills and Competencies:Knowledge of cleaning techniques, materials, and safety procedures.Strong attention to detail and organization.Good communication and interpersonal skills.Physical stamina and ability to perform manual tasks.Reliability, honesty, and time management skills.Ability to work independently or as part of a team.Qualifications:Minimum education: 10th pass or equivalent.Prior experience in housekeeping (hotel, hospital, or office) preferred.Basic understanding of hygiene and sanitation standards.Working Conditions:Rotational shifts, weekends, and holidays as required.Work involves standing, bending, and lifting for extended periods.Uniform and safety gear provided by the organization.
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Customer Service Ground Handling Ground Staff Activities Hard Working Airport Cargo Grooming Basic Computer Skills Aviation Good Communication Skills
- Customer Service: Provide excellent customer service to passengers by assisting with check-in, baggage handling, boarding, and resolving any inquiries or issues.- Ground Handling: Assist in ground operations such as marshalling, towing, refueling, and guiding aircraft to their gates.- Ground Staff Activities: Perform various tasks on the ground including maintaining cleanliness in the terminal, loading/unloading luggage, and assisting passengers with special needs.- Hard Working: Ability to work efficiently under pressure, handle multiple tasks simultaneously, and adhere to strict deadlines.- Airport Cargo: Assist in handling and transporting cargo safely and efficiently.- Grooming: Maintain a professional appearance by adhering to grooming standards set by the airline.- Basic Computer Skills: Ability to navigate basic computer programs and systems for data entry and communication purposes.- Aviation: Understand the basics of aviation industry operations and safety protocols.- Good Communication Skills: Ability to communicate effectively with passengers, colleagues, and superiors in a clear and concise manner. Expectations:- Must be a 12th pass candidate with a willingness to learn and work hard.- Should be able to work in a fast-paced environment and adapt to changing situations quickly.- Must possess a positive attitude and be a team player.- Should be punctual, responsible, and able to follow instructions accurately.- Ability to work in shifts, including nights, weekends, and holidays.
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Customer Relationship Personality Development Airline Operations Airline Customer Service Aviation Communication Skills Good Communication Skills Passenger Service
We are looking for 28 Airlines Executive Posts in Hyderabad, Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar Sector 25, Chandigarh, Shimla, Srinagar, with deep knowledge in Customer Relationship, Personality Development, Airline Operations, Airline Customer Service, Aviation, Communication Skills, Good Communication Skills, Passenger Service and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Sc
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Airport Staff Multitasking Time Management Teamwork Flight Attendant Communication Customer Support Adaptability Airport Operation System Support Executive Admin
An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages
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Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
A Ground Hostess is responsible for providing exceptional customer service to passengers at airports. Some of the key responsibilities of a Ground Hostess include coordinating with airline staff, assisting passengers with their needs, ensuring safety protocols are followed, handling customer inquiries and complaints, and maintaining a positive and professional demeanor at all times. Key skills required for a Ground Hostess include:1. Multitasking Ability: A Ground Hostess must be able to juggle multiple tasks and priorities simultaneously in a fast-paced environment.
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Excellent in Communication. Customer Service Skills Computer Skills
Welcoming and Assisting Visitors:Greeting guests, directing them to the appropriate personnel or department, and ensuring a positive and professional first impression. Managing Incoming Communication:Answering phone calls, screening and forwarding calls, managing emails, and handling mail and package distribution. Administrative Support:Maintaining the reception area, scheduling appointments, coordinating meetings, ordering office supplies, and providing support to various departments. Maintaining Records:Keeping track of visitor logs, maintaining files, and ensuring accurate records of important documents. Ensuring Security:Maintaining the security of the office by following established procedures and controlling access to the premises. Handling Inquiries:Providing basic information about the company and its services, answering questions, and resolving basic customer issues. Other Tasks:Performing various clerical duties such as filing, photocopying, and faxing.
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Field Sales Executive

ADLER AUTOMATION

Direct Sales Branch Sales Tender Customer Relationship Corporate Sales Marketing Communication Field Sales Negotiation Skills b2c Marketing Lead Generation
Corporate & Direct sales of Banking automation & Office furnitures
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Written Communication Interpersonal Skills Multitasking Time Management Customer Handling Document Management Call Coordinator Administration Adaptability Organizational Skills Problem Solving Customer Focus Data Entry
Job Summary:The Office Assistant cum Telecaller is responsible for handling administrative and clerical tasks in the office while managing inbound and outbound calls to clients and customers. This dual role ensures smooth office operations, effective communication, and customer satisfaction through efficient coordination and professional interaction.Key Responsibilities: Office Administration DutiesMaintain office files, records, and documents systematically (physical & digital).Handle incoming and outgoing correspondence, emails, and phone calls.Assist in preparing reports, invoices, letters, and presentations.Manage attendance registers, visitor logs, and office supplies.Support HR, accounts, and admin departments in daily operations.Coordinate meetings, appointments, and travel arrangements.Maintain inventory and oversee procurement of office materials.Handle couriers, photocopying, scanning, and documentation work.Ensure office cleanliness, organization, and smooth workflow. Telecalling & Customer Service DutiesMake outbound calls to customers or leads for promotion, follow-ups, or feedback.Handle inbound calls professionally, providing information and resolving queries.Maintain call records, customer databases, and lead tracking sheets.Follow up on inquiries, quotations, and payments when required.Explain company products or services clearly to prospective clients.Generate leads and assist the sales or marketing team in achieving targets.Handle customer complaints with patience and professionalism.Maintain daily call logs and reporting to management.Required Skills & Competencies:Excellent verbal and written communication skills.Strong interpersonal and customer-handling skills.Good telephone etiquette and a polite, confident manner.Proficient in MS Office (Word, Excel, PowerPoint, Outlook).Data entry accuracy and record management.Time management, multitasking, and organizational ability.Teamwork and adaptability in a fast-paced environment.Goal-oriented and self-motivated personality.Educational Qualification:Minimum: 10+2 or Diploma in any discipline.Preferred: Bachelors Degree in Arts, Commerce, or Business Administration.Experience:03 years of experience in telecalling, office administration, or customer service.Freshers with good communication skills are also welcome.Work Environment:Office-based role (day shift).Coordination with internal departments (Sales, Accounts, HR, etc.).Interaction with clients, vendors, and customers over phone and email.Job Type:Full-time / PermanentSalary Range:As per company policy and experience level
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Customer Service Communication Air Ticketing & Reservation Check-in Procedures Baggage Handling Safety & Security Awareness Flight Coordination Passenger Assistance Technical & System Skills Report Preparation Teamwork Time Management Multitasking Professional Appearance Customer-oriented Attitude
Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.
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Customer Service Safety & Security Emergency Response Crisis Management Security Awareness Passenger Screening Handling Complaints Communication & Interpersonal Diplomacy Teamwork & Coordination Positive Attitude Professional Appearance Hospitality Adaptability
We have vacant of 27 Urgent vacancy for Flight Attendant at Aviation industry Jobs in Ahmedabad, Guwahati, Vijayawada, Goa, Hubli, Kannur, Nashik, Imphal, Amritsar, Chennai, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Customer Service, Safety etc.
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Air Hostess Customer Care Communication Adaptability Safety and Emergency Procedures Teamwork Physical Fitness Ground Staff Cabin Crew Flight Attendant
Job Description:An Air Hostess plays a crucial role in ensuring the safety and comfort of airline passengers. They are responsible for providing excellent customer care, ensuring that all passengers have a pleasant and comfortable flight experience. Air Hostesses must have excellent communication skills and be able to adapt quickly to changing situations, such as emergencies or unexpected delays. They must also be knowledgeable about safety and emergency procedures and be able to think quickly on their feet in case of any emergency situations.
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Good Communication Skills Typing Skills
Job Openings for 50 Airport Customer Service Associate Jobs for Freshers in Kolkata, Siliguri, Kalimpong, Darjeeling, North 24 Parganas, South 24 Parganas, Agartala, Aurangabad, Ranchi, Rourkela, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.Experience0 - 1 YearsNo. of Openings50EducationHigher Secondary, Secondary School, Any Bachelor DegreeRoleAirport Customer Service AssociateIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview locationkolkata
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Good Communication Skills Customer Management Tally
Job Openings for 50 Walk-in Hiring For Airport Ground Staff Jobs for Freshers in Kolkata, Bhubaneswar, Patna, Durgapur, Dhanbad, Dumka, Howrah, Asansol, Jharsuguda, Jhargram, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, , Other Bachelor Degree with Good knowledge in Ground Staff, freshers etc.ExperienceFresherNo. of Openings50EducationHigher Secondary, Secondary School, Diploma, Professional Degree, B.Tech, Any Bachelor DegreeRoleAirport Ground StaffIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview locationkolkata, india
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Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aviation
We are looking for 150 Airport Cargo Loader Posts in Aurangabad, Agartala, meghalaya, Nadia, Haldia, Uttar Bagdogra, Ranchi, Darjeeling, North Sikkim, Guwahati, with deep knowledge in Airport Supervisor, Airline Operations, Airport Operation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Airline Customer Service, Ground Manager, Good Communication Skills, Aviation and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Guwahati
Customer Manager Airport Supervisor Passenger Support Airline Operations Airline Customer Service Airport Operation Aviation Problem Solving Staff Management Ground Operation Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
As an Airport Manager at our location in Guwahati, India, you will be responsible for overseeing the daily operations of the airport to ensure efficiency and safety. Key responsibilities include managing staff, coordinating with airlines and other service providers, ensuring compliance with regulations, and handling customer inquiries and complaints.To excel in this role, you should have excellent communication and leadership skills to manage a diverse team of employees effectively. A high school diploma or equivalent is required, and previous experience in a related field is preferred but not mandatory. The ability to multitask, solve problems efficiently, and work well under pressure is essential for success in this position. Ideal candidates will also demonstrate strong organizational skills and attention to detail to ensure smooth airport operations.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Guwahati
Problem Solving Airport Supervisor Airline Operations Airport Operation Aviation Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Cargo Loader Air Ticketing Air Freight Air Cargo Air Traffic Control Air Pollution Control Air Ticketing Reservation Ground Staff
Seeking an Airport Manager in Guwahati with 0-5 years of experience and a 12th pass education. As an Airport Manager, you will be responsible for overseeing various airport operations such as supervising ground staff, cabin crew, and airline operations. Strong problem-solving skills and good communication are key for this role. Experience in airline customer service, staff management, and ground operation is preferred. The ideal candidate must have the ability to effectively manage passenger support, ground staff, and airport cargo operations. This is a full-time position that requires working from the office. If you have a passion for aviation and possess the necessary skills, we want to hear from you.
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Sales Manager (1-5 Years)

Lakshmi North East Solutions (LNES)

  • 1 - 5 yrs
  • 4.5 Lac/Yr
  • Guwahati
Marketing Communication Customer Relationship Leadership Corporate Sales Marketing Interpersonal Skills Lead Generation
-Meet monthly and quarterly car/bike sales targets.-Plan and execute strategies to increase showroom footfall.-Monitor performance of the sales team-Ensure excellent customer service and satisfaction.-Handle escalations and special customer requests.-Maintain long-term relationships with customers for repeat sales.-Share productivity, conversion ratio, and revenue data with management.
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Front Office Executive Fresher

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Guwahati
VERBAL COMMUNICATION WRITTEN COMMUNICATION CUSTOMER SERVICE SKILLS INTERPERSONAL SKILLS COMPUTER and OFFICE SKILLS MUSTITASKSING TEAM MANAGEMENT TIME MANAGEMENT
- Good knowledge in Excel- Willing to travel, having geographical knowledge- Having positive attitude, and willing to learn- Experience in Establishment Compliance will be added advantage- Immediate joiners will be preferred.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Guwahati
COMMUNICATION NEGOTIATION CUSTOMER DEALING CRM PRESENTABLE CONVERSATIONAL SKILLS
-Visit schools within the assigned region to promote and sell books.-Present and demonstrate additional educational products to school authorities.-Build and maintain strong, long-term relationships with school management.-Understand customer needs and recommend appropriate products.-Achieve monthly and quarterly sales targets.-Collect payments from schools as per agreed credit terms and ensure timely reporting.-Maintain daily visit reports, order records, and payment follow-ups.-Coordinate with internal teams for product supply, order processing, and collections.-Attend exhibitions, school events, and promotional activities as required..
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Guwahati
Communication
Customer Service Executives are responsible for maintaining a positive company image by proactively identifying customer needs and delivering solutions in a timely and effective manner. Key skills for this role include strong communication, problem-solving, and the ability to work collaboratively within a team.
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  • 0 - 2 yrs
  • 16.0 Lac/Yr
  • Guwahati
Good Communication Good Communication Skills Customer Relationship
Key Responsibilities:1. Greet and welcome passengers on board: As a cabin crew member, you will be responsible for creating a welcoming atmosphere for passengers as they board the aircraft.2. Ensure passenger safety: Your primary duty is to ensure the safety and well-being of all passengers during the flight, including following safety procedures and protocols.3. Serve meals and beverages: Assist in serving meals and beverages to passengers during the flight, while also accommodating special dietary requests.4. Provide exceptional customer service: Offer high-quality customer service to passengers, address any concerns or requests, and ensure a pleasant flying experience.5. Assist during emergencies: Be prepared to assist passengers in case of emergencies, including providing first aid, evacuating the aircraft, and following safety protocols.Required Skills and Expectations:1. Excellent communication skills: You must have strong communication skills to interact effectively with passengers and colleagues.2. Ability to remain calm under pressure: Cabin crew members must stay calm and composed during emergencies or challenging situations.3. Physical fitness: The role requires standing for long periods of time and assisting with lifting luggage, so good physical fitness is essential.4. Team player: Ability to work well in a team environment and collaborate with other crew members to ensure a smooth flight experience.5. Attention to detail: Must have a keen eye for detail to follow safety procedures accurately and cater to passenger needs effectively.
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  • 0 - 2 yrs
  • 20.0 Lac/Yr
  • Guwahati
Good Communication Skills Customer Management
Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills
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