48

Customer Relationship Executive Female Jobs in Mumbai

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  • 5 - 7 yrs
  • 6.5 Lac/Yr
  • Lower Parel Mumbai
Customer Retention Customer Relation Executive Good Communication Skills Strategic Communication Inbound Calls
Urgent Required Customer Relationship Executive (CRE) Automobile Industry 4 wheeler Service center experience is mustFemale candidate Any graduate can apply Good English Communication Pleasant Personality min 5 to 7 yrs experience Salary : 40k to 60kContact Divyaa 9011935513
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  • 5 - 7 yrs
  • 7.0 Lac/Yr
  • Mumbai
Communication Skills Customer Care Customer Relationship Executive
We are seeking a well-presented and customer-focused Customer Relationship Executive (CRE) to manage client interactions and deliver an exceptional service experience. The ideal candidate will act as the first point of contact for customers, ensuring smooth communication, service coordination, and a premium customer experience aligned with luxury automotive standards.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Mumbai
Customer Relationship Management Customer Operation
We are looking for a dedicated Customer Operation Executive to join our team in Mumbai. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.**Key Responsibilities:**- **Customer Support:** Provide assistance to customers through various channels, ensuring their inquiries and concerns are addressed promptly and accurately.- **Order Processing:** Manage the entry and tracking of customer orders, ensuring that all information is correct and processed on time.- **Documentation:** Maintain accurate records of customer interactions, orders, and feedback to help improve service quality and resolve any recurring issues.- **Problem Resolution:** Identify and resolve customer issues in a professional manner, escalating to senior staff when necessary to ensure customer satisfaction.- **Team Collaboration:** Work closely with other departments like sales and logistics to coordinate efforts and improve the overall customer experience.**Required Skills and Expectations:**The ideal candidate should have strong communication skills in English and Hindi, both written and verbal. Attention to detail is crucial to ensure accuracy in data entry and customer service. A friendly and patient attitude toward customers is essential, along with the ability to work in a team environment. Basic computer skills and familiarity with office software are expected, as well as the ability to learn new software tools quickly. You should be able to manage multiple tasks efficiently while maintaining a positive and professional demeanor.
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Female - Customer Relationship Executive - Full Time

Crystal Cold Chain Solutions Company

  • 2 - 5 yrs
  • 5.0 Lac/Yr
  • Mumbai
Lead Generation Inside Sales Cold Calling Inbound Calls B2B Sales Customer Relation Executive
Hello,Company: Crystal GroupLocation: Kolkata or Mumbai Role OverviewCrystal Group is looking for a proactive and result-oriented Customer Relationship Executive (CRE) to support our Cold Chain Warehouse business. The candidate can be from any background but must have excellent communication skills and the ability to independently generate leads and drive business growth. Key Responsibilities Lead Generation & Business Development SupportActively conduct cold calling to generate new business leads.Independently generate leads through market research, networking, references, and online platforms.Map potential markets and build a strong, qualified lead database.Identify key decision-makers and schedule meetings for Business Development Managers (BDMs).Hand over qualified leads to BDMs for conversion and revenue closure.Benchmark competitors, pricing strategies, and market positioning.Maintain and regularly update CRM with accurate lead and client data. Client Relationship & CoordinationManage client SLAs, feedback, and renewal follow-ups.Coordinate with Operations and Finance teams for smooth service delivery.Ensure timely response to client queries and concerns.Identify upselling and cross-selling opportunities and share with BDMs. Candidate RequirementsFemale candidate preferred.Any educational background (Graduation preferred).Excellent verbal and written communication skills.Strong confidence in cold calling and lead generation.Target-driven and self-motivated.Good coordination and follow-up skills.Basic knowledge of CRM tools and MS OfficeInterested Candidates can apply on this given mail id namrata.rai@crystalgroup.inNamrata RaiSenior Executive - Talent Acquisition CRPL Infra Private Limited
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  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Mumbai
Air Ticketing Customer Relationship Ticket Booking
We are seeking a motivated Air Ticketing Executive in Mumbai. This full-time position is suitable for freshers who have completed at least their 10th grade education. The role requires a female candidate to manage ticketing operations and enhance customer service in the airline industry. Key Responsibilities:1. **Ticket Booking:** Handle ticket reservations and cancellations for customers, ensuring all necessary details are accurately processed.2. **Customer Service:** Assist customers with inquiries, provide information on flights, and resolve any issues they may encounter.3. **Documentation:** Maintain accurate records of ticket transactions and customer interactions to ensure smooth operations and compliance with regulations.4. **Coordination:** Collaborate with airlines and travel agencies to secure ticket availability and best fares for customers.Required Skills and Expectations:Candidates should demonstrate strong communication skills, as interacting with customers is a core part of the job. Basic knowledge of airline operations and the ticketing process will be an advantage but is not mandatory for freshers. Attention to detail is important to ensure accuracy in bookings and documentation. The ability to work in a fast-paced environment and manage time effectively will help in handling tasks efficiently. A friendly demeanor and a problem-solving attitude will greatly enhance the customer experience. Overall, we seek an enthusiastic individual willing to learn and adapt in the airline ticketing sector.
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Field Sales Executive (Female)

Bridge Property Consultants

  • 0 - 2 yrs
  • Vile Parle West Mumbai
Channel Sales Customer Relationship Marketing Communication Strategic Communication Field Sales Field Marketing Selling Skills Direct Sales
Join our team as a Field Sales Executive in Vile Parle West, Mumbai. Be responsible for building relationships with customers through channel sales, marketing communication, and strategic communication. Conduct field marketing and direct sales to promote our products. Ideal candidates should have 0-2 years of experience, a graduate degree, and excellent selling skills. We are looking for a female candidate who can work from our office location.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Mumbai
Customer Relationship
- Key Responsibilities:1. Handling customer inquiries: Addressing customer questions, concerns, and feedback over various communication channels such as phone, email, and chat.2. Resolving customer issues: Investigating and resolving customer complaints to ensure customer satisfaction and retention.3. Providing product information: Offering detailed information about products and services to assist customers in making informed purchase decisions.4. Processing orders: Managing customer orders, tracking shipments, and ensuring timely delivery.5. Building customer relationships: Establishing rapport with customers and maintaining long-term relationships to enhance customer loyalty and retention.- Required Skills and Expectations:1. Excellent communication skills: Ability to effectively communicate with customers in a professional and friendly manner.2. Problem-solving skills: Capacity to analyze customer concerns and provide appropriate solutions in a timely manner.3. Patience and empathy: Demonstrating patience and empathy towards customers to address their needs effectively.4. Multitasking abilities: Capable of handling multiple customer inquiries simultaneously without compromising quality.5. Basic computer proficiency: Familiarity with using computers, email, and customer relationship management systems for efficient customer service.
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 2 Air Ticketing Executive Jobs in Bangalore, Chennai, Hyderabad, Kolkata, Indore, Pune, Mumbai, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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Customer Care Executive (Female)

Vimek Bioconcept Pvt. Ltd.

  • 1 - 3 yrs
  • Mumbai
Customer Relationship Customer Care Customer Support Customer Management Customer Communication
We are seeking an experienced Customer Care Executive with a background in the (In Vitro Diagnostics (IVD)) sector. The ideal candidate will be responsible for managing customer interactions, preparing quotations, processing purchase orders, and ensuring smooth coordination with the customer. This position plays a key role in supporting our sales and service operations while delivering a high level of customer satisfaction.Key Responsibilities:- Handle customer inquiries and provide prompt, accurate information regarding products and services. Prepare and issue quotations based on customer requirements in alignment with company pricing policies. Process and track customer purchase orders (POs) efficiently. Coordinate with the Customer department for invoicing, payment follow-up, and related documentation. Maintain accurate records of customer communications, quotations, POs, and transactions. Support the sales team in post-order activities and customer communication. Assist in resolving customer complaints or concerns in a professional and timely manner. Collaborate with cross-functional teams (sales, service, logistics, and accounts) to ensure seamless order execution.
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Retail Sales Customer Relationship Agency Sales Lead Generation b2c Marketing
Job Openings for 10 Field Sales Executive Jobs for Freshers in Satara, Kolhapur, Sangli, Ratnagiri, Solapur, Tuljapur Osmanabad, Wai Satara, Pune, Ghatkopar, Mumbai, having Educational qualification of : B.A, M.A, M.Com, M.Ed, Any Master Degree with Good knowledge in Retail Sales, Customer Relationship, Agency Sales, Lead Generation, b2c Marketing etc.inc
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Sales Marketing Target Achievement Sales Target Academic Counsellor Educational Sales Revenue Generation Lead Generation Quality Lead Educational Counsellor Education Industry Sales Operations Customer Relationship Direct Marketing Business Development Executive
Business Development Associate (BDA) / Academic Counselor Judiciary Coaching SalesLocation: Remote / Bhopal (near Bittan Market)About Us: Lawtech is a leading online judiciary coaching platform dedicated to transforming the careers of judiciary aspirants. With our premium courses, we provide unmatched mentorship, live interactive classes, and a comprehensive, exam-oriented preparation approach. Join us to be part of a dynamic team that is revolutionizing the EdTech landscape for judiciary coaching.Role Overview: We are looking for experienced sales professionals from the EdTech industry with a proven track record in converting leads and driving admissions. As a Business Development Associate / Academic Counselor, you will play a key role in guiding judiciary aspirants through their enrollment journey. This role is ideal for those who thrive in a target-driven environment and are passionate about sales and education.Key Responsibilities:Lead Conversion: Engage proactively with potential judiciary aspirants via calls, WhatsApp, and emails to convert leads into enrollments.Consultative Sales: Leverage your EdTech sales experience to understand students' requirements and recommend the most suitable plans.Follow-ups & Closing: Execute consistent follow-ups on leads to maximize conversion rates. Handle objections effectively and ensure timely closures.Target Achievement: Meet and exceed monthly sales targets to unlock industry-best incentives.CRM Management: Maintain precise records of leadsWho Can Apply?Sales Enthusiasts with a minimum of 3 years of experience in EdTech sales or judiciary coaching sales.Strong communication and persuasive skills.Proven ability to exceed sales targets in a competitive environment.How to apply - Send your CV & a short cover letter, and a 1-minute mandatory video introducing yourself to legaltech.salesdesk@gmail.com.For more details, call us at: +91 9238889898
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English Hindi Outbound Telesales Outbound Calling Customer Retention Strategic Communication
Manages customer interactions, resolves queries, and builds relationships to ensure customer satisfaction and loyalty.
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Chembur Mumbai
Tele Caller Good Communication Customer Relationship Customer Retention Outbound Calling Inbound Calls Strategic Communication
-Engage with premium customers through outbound calls to build and maintain strong relationships.-customer needs and provide tailored solutions to enhance their experience with our products and services.-Address customer inquiries, concerns, and feedback promptly and professionally, ensuring a high level of satisfaction.-Collaborate with internal teams to resolve customer issues and improve service delivery.-Document customer interactions and maintain accurate records in the CRM system.-Conduct follow-ups with customers to ensure ongoing satisfaction and gather insights for continuous improvement.-Identify opportunities for upselling and cross-selling products and services to premium customers.-Assist in organizing customer events and engagement activities to foster community and loyalty
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Inbound Outbound Calls Receiver Customer Support Customer Care Representative Customer Care Executive Customer Care Specialist Customer Relationship Outbound Calling Customer Service Customer Handling Customer Communication Customer Care
Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)
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  • 0 - 2 yrs
  • Female
  • Churchgate Mumbai
CRM Customer Relationship Clinet Handling Communication Skills Customer Support Client Coordination
Our business is in the recruitment sector, and we specialize in providing candidates to industries such as Oil & Gas, Construction, engineering , infrastructure and Hospitality.At this moment, we are looking for a Client Relationship Executive who will be responsible for maintaining and developing relationships with our clients primarily in the Gulf, countries such as Dubai, Saudi Arabia, Kuwait, and Oman.So the responsibilities for this position include:Client Communication: You will be interacting with clients over email, addressing their inquiries, and providing them with the necessary information..New Business Development: the role will be to generate new business opportunities through social networking and other online channels. You will identify potential clients and initiate conversations to establish partnerships with them.Appointment Scheduling: : You will be responsible for coordinating and setting up appointments for the Managing Director with prospective clients in the Gulf region.Client Support:This position requires someone who is proactive, good with communication, and capable of handling multiple tasks .Key Qualities Required:Excellent English communication skills (both written and verbal) are a must, as you will be interacting with clients in the Gulf region.Strong interpersonal skills and a proactive approach to client management and business development.Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.Location : CST ( 10 Min from Churchgate Station and 5 min from CST Station)Salary: AED 15,000 - 20,000 per monthJob Type: Full-time (Monday to Saturday, 10:30 AM - 7:00 PM)Walk-in Interviews:We welcome you to walk in directly to our office for a face-to-face interview. Please bring your updated resume.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Malad West Mumbai
CRM Customer Relationship Customer Service Customer Support Customer Handling MS-excel
1. Act as a central point of contact between customers and the hardware support team, facilitating efficient communication and issue resolution.2. Create and manage issue tickets in the Hardware/Software support system, documenting customer-reported problems and assigning tasks to the Hardware/Software support team.3. Prioritize and schedule hardware/software support tasks based on the urgency and impact on customer satisfaction.4. Monitor the progress of assigned tasks and ensure timely resolution, keeping customers informed throughout the process.5. Collaborate with Hardware/Software support specialists to gather relevant information for issue resolution and provide detailed updates to customers.6. Escalate critical hardware/Software support issues to higher levels of technical support or management when necessary.7. Conduct post-resolution follow-ups with customers to ensure satisfaction and gather feedback for continuous improvement.
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Customer Support Executive (Female Candidates Required)

Kantilal Chhaganlal Securities pvt ltd

Customer Relationship Customer Service Customer Handling Customer Communication Client Relationship Communication Skills
* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.
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Customer Relationship Customer Care Customer Support Customer Management Compliance
1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.
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  • 1 - 7 yrs
  • Chembur Mumbai
Outbound Calling Strategic Communication Customer Retention Inbound Calls
- Respond to customer inquiries via phone, email, and chat.- Resolve customer issues efficiently.- Maintain accurate records of interactions.- Provide product information.- Attend meetings- Collaborate with other departments to improve customer experience- Understanding on Stock Market/ Mutual funds/PMS Services etc
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  • 1 - 3 yrs
  • Mumbai
Telecaller Relation Manager
Lead generationService reminder callingsmaintaining databaseupdating manager/TL on daily output
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  • 1 - 4 yrs
  • 5.0 Lac/Yr
  • Mumbai
Inside Sales Lead Generation Cold Calling Telesales Executive Telecalling B2B Sales Inbound Calls Outbound Calling
Dear Candidates,Company: Crystal GroupLocation: Kolkata or Mumbai Role OverviewCrystal Group is looking for a proactive and result-oriented Customer Relationship Executive (CRE) to support our Cold Chain Warehouse business. The candidate can be from any background but must have excellent communication skills and the ability to independently generate leads and drive business growth. Key Responsibilities Lead Generation & Business Development SupportActively conduct cold calling to generate new business leads.Independently generate leads through market research, networking, references, and online platforms.Map potential markets and build a strong, qualified lead database.Identify key decision-makers and schedule meetings for Business Development Managers (BDMs).Hand over qualified leads to BDMs for conversion and revenue closure.Benchmark competitors, pricing strategies, and market positioning.Maintain and regularly update CRM with accurate lead and client data. Client Relationship & CoordinationManage client SLAs, feedback, and renewal follow-ups.Coordinate with Operations and Finance teams for smooth service delivery.Ensure timely response to client queries and concerns.Identify upselling and cross-selling opportunities and share with BDMs. Candidate RequirementsFemale candidate preferred.Any educational background (Graduation preferred).Excellent verbal and written communication skills.Strong confidence in cold calling and lead generation.Target-driven and self-motivated.Good coordination and follow-up skills.Basic knowledge of CRM tools and MS OfficeInterested Candidates can share your resume on this mail id namrata.rai@crystalgroup.inNamrata RaiSenior Executive - Talent Acquisition CRPL Infra Private Limited
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Support Executive (Female)

KC Securities Pvt. Ltd

  • 1 - 7 yrs
  • 4.0 Lac/Yr
  • Vile Parle East Mumbai
Customer Relationship Customer Care Customer Support Customer Management Compliance
1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.
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Good Communication Customer Relation Executive BPO Call Center Executive Telesales
Responsibilities Of Candidates Include: Inform Customers About Company's Products/Services And Offers Manage Inbound And Outbound Customer Calls In A Timely Manner Identify Customers Needs And Wants, Clarifying Information Whenever Possible Ability To Be On Phone For A Long Time And Familiar Using Dialer Systems
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