Customer Relationship Executive Fresher Jobs in Mumbai

Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________

As a Customer Support Executive, you will play a vital role in ensuring our customers receive excellent assistance and support. You will work from home and interact with customers via various channels.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions and concerns promptly through phone, email, or chat, ensuring a quick resolution.- **Manage Customer Accounts:** Assist customers with account-related issues, including updates, changes, and troubleshooting, to enhance their experience.- **Provide Product Information:** Offer detailed information about products and services, helping customers make informed decisions.- **Document Interactions:** Keep accurate records of customer interactions and feedback in a system to track issues and improve services.- **Collaborate with Team Members:** Work closely with other departments to resolve complex issues, ensuring a seamless customer experience.- **Identify and Suggest Improvements:** Proactively share customer feedback with the team to help improve service quality and efficiency.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to convey information clearly and effectively.- Strong problem-solving abilities, allowing you to handle customer issues efficiently and independently.- A basic understanding of computer software and applications, as you will navigate various tools for customer support.- A positive attitude and a willingness to help, ensuring customers feel valued and supported.- Attention to detail to accurately document customer interactions and follow up as needed.- Ability to work well in a team and manage your time effectively while working remotely. This role is ideal for individuals with diverse educational backgrounds, including but not limited to B.A, B.Arch, B.C.A, B.B.A, B.Com, and B.Ed. Experience is not mandatory, but enthusiasm and a readiness to learn are essential.

We are seeking a motivated and enthusiastic Field Sales Executive located in Virar West, Mumbai. This role is ideal for freshers who are eager to start their career in sales and are ready to engage with customers directly.As a Field Sales Executive, your primary responsibility will be to generate sales by contacting potential clients and promoting our products. This involves creating relationships with customers, understanding their needs, and providing suitable solutions. You will actively seek out new sales opportunities and arrange meetings to showcase our offerings.Key responsibilities include:- **Customer Engagement**: You will approach potential clients, introducing them to our products and capturing their interest through effective communication.- **Sales Generation**: Your goal will be to meet and exceed sales targets by converting leads into actual sales through strategic follow-ups and persuasive presentations.- **Market Research**: You will gather feedback and insights from customers to help improve our products and services.- **Reporting**: You will maintain accurate records of sales activities and customer interactions, providing regular updates on your progress.To succeed in this role, you must possess strong communication skills and a highly motivated attitude. A customer-focused mindset and the ability to work independently are essential. You should be comfortable working in a fast-paced, target-driven environment and must have the ability to organize your time effectively. A completed 12th grade education is required.

We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.

We are looking for a dedicated Customer Operation Executive to join our team in Mumbai. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.**Key Responsibilities:**- **Customer Support:** Provide assistance to customers through various channels, ensuring their inquiries and concerns are addressed promptly and accurately.- **Order Processing:** Manage the entry and tracking of customer orders, ensuring that all information is correct and processed on time.- **Documentation:** Maintain accurate records of customer interactions, orders, and feedback to help improve service quality and resolve any recurring issues.- **Problem Resolution:** Identify and resolve customer issues in a professional manner, escalating to senior staff when necessary to ensure customer satisfaction.- **Team Collaboration:** Work closely with other departments like sales and logistics to coordinate efforts and improve the overall customer experience.**Required Skills and Expectations:**The ideal candidate should have strong communication skills in English and Hindi, both written and verbal. Attention to detail is crucial to ensure accuracy in data entry and customer service. A friendly and patient attitude toward customers is essential, along with the ability to work in a team environment. Basic computer skills and familiarity with office software are expected, as well as the ability to learn new software tools quickly. You should be able to manage multiple tasks efficiently while maintaining a positive and professional demeanor.

Key Responsibilities Handle customer queries via chat support (no voice / minimal voice). Provide accurate information regarding services, bookings, cancellations, and complaints. Resolve customer issues promptly while maintaining high customer satisfaction. Maintain proper documentation of chats and follow SOPs. Coordinate with internal teams for faster issue resolution. Ensure quality, empathy, and professionalism in every interaction.Required Skills Good written communication skills (English/Hinglish). Basic computer knowledge and typing speed. Ability to multitask and handle multiple chats simultaneously. Customer-centric mindset with problem-solving skills. Comfortable working in shifts (if applicable).Eligibility Freshers are welcome. Prior chat or customer support experience is a plus.What We Offer Stable job with growth opportunities. Friendly and fast-paced work environment. Training and onboarding support. Performance-based incentives. Interested candidates can apply by sharing their CV. Immediate joiners preferred.+91-8073579112

Job DescriptionPosition: Customer Support ExecutiveLocation: Vasai, MaharashtraIndustry: Anchor Brand / Consumer-Facing ServicesEmployment Type: Full-time - 9-6 fix time - Mon to SatJob SummaryWe are looking for a proactive and customer-focused Customer Support Executive to join our team at our Vasai location. The ideal candidate will be responsible for handling customer queries across multiple channels while simultaneously managing KYC documentation and verification as per company and regulatory guidelines. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.Key ResponsibilitiesCustomer SupportHandle inbound and outbound customer queries via phone, email, WhatsApp, or chat.Provide accurate information regarding products, services, processes, and policies of the anchor brand.Resolve customer complaints and issues within defined TATs while maintaining high customer satisfaction.Maintain professional and empathetic communication with customers at all times.Escalate complex or unresolved issues to the relevant internal teams.KYC Documentation & VerificationCollect, verify, and process customer KYC documents (Aadhaar, PAN, address proof, etc.).Ensure completeness and accuracy of all KYC records as per company standards.Identify discrepancies or missing documents and follow up with customers for resolution.Maintain proper digital and physical records of KYC documentation.Adhere strictly to compliance, data privacy, and regulatory guidelines.Coordination & ReportingCoordinate with internal teams such as operations, compliance, and backend support.Update customer interactions, KYC status, and remarks in CRM or internal systems.Prepare basic daily/weekly reports related to customer queries and KYC processing.Required Skills & CompetenciesExcellent verbal and written communication skills (English, Hindi; Marathi preferred).Strong customer-handling and problem-solving abilities.Good attention to detail, especially for documentation and verification tasks.Basic computer knowledge (MS Excel, Word, CRM tools).Ability to multitask and work under deadlines.High level of integrity and confidentiality handling sensitive customer data.Eligibility CriteriaMinimum qualification: HSC / Graduate (any stream).03 years of experience in customer support, backend operations, or KYC process preferred.Freshers with good communication skills may also apply.Candidates from VasaiVirar or nearby locations preferred.Working Hours & Benefits6 days working (as per company policy).Fixed salary + performance-based incentives.On-the-job training provided.Growth opportunities within the organization.Why Join Us?Opportunity to work with a reputed anchor brand.Stable role with a mix of customer interaction and backend operations.Skill development in customer support, compliance, and documentation processes.

Multiple process5days working2 rotational week offDrop facility24*7 rotational shiftAge 38 max

As a Customer Care Executive in Vashi, Mumbai, you will be responsible for addressing customer inquiries, resolving issues, and providing excellent service. Your key responsibilities include answering customer calls and emails promptly, resolving complaints effectively, and ensuring customer satisfaction by offering timely and accurate assistance. You must have excellent communication skills, be patient and empathetic, and have the ability to multi-task in a fast-paced environment. A graduate degree is required, and prior experience in customer service is a plus. The role is full-time and requires you to work from the office in Vashi, Mumbai.

Customer Service ExecutiveCompany - ECOM RETAILS ECOMMERCE PRIVATE LIMITED Salary - 10,000 - 12,000 per month Location - Nahur, Mumbai

As a Customer Support Executive, you will be responsible for handling customer inquiries and providing support through inbound calls. Your key responsibilities include maintaining positive customer relationships, efficiently handling telephone calls, and utilizing strong communication skills to address customer needs effectively. The role requires a graduate with 0-1 years of experience, proficiency in BPO voice processes, and the ability to excel in a fast-paced environment.

Join our team as a Field Sales Executive in Vile Parle West, Mumbai. Be responsible for building relationships with customers through channel sales, marketing communication, and strategic communication. Conduct field marketing and direct sales to promote our products. Ideal candidates should have 0-2 years of experience, a graduate degree, and excellent selling skills. We are looking for a female candidate who can work from our office location.

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Communication: Average Hindi speaking skillsExperience: Minimum 3 months in any sales processTiming: 9:30 AM 7:00 PMWeek Off: Every Sunday (Fixed)